A podcast series exploring priority topics for Medicaid leaders developed in partnership with the National Association of Medicaid Directors and the Center for Health Care Strategies through support from the Robert Wood Johnson Foundation.
Creating Supportive Partnerships Between Medicaid and Tribal Communities
Jul 12, 2024
Medicaid can partner with Tribal communities to better serve their members, who face persistent and significant health disparities. But before deciding how to address Tribal needs, it is critical for Medicaid agencies to forge strong partnerships by actively listening to what the Tribes need and want. This episode of the Medicaid Leadership Exchange podcast explores how Medicaid can better serve Tribes by establishing clear lines of communication between Tribal communities and Medicaid staff. The episode highlights the importance of respect in building partnerships with Tribes and acknowledges how the rich histories of these communities impact their needs, health, and well-being.
The conversation features perspectives from two Tribal leaders and an Arizona Medicaid leader:
Kim Russell, executive director, Navajo Nation Department of Health and former Director of the Arizona Advisory Council on Indian Health Care
Monica Antone, former Lieutenant Governor for the Gila River Indian Community
Marcus Johnson, deputy director, Community Engagement and Regulatory Affairs, Arizona Health Care Cost Containment System
The episode is hosted by Mark Larson, former Vermont Medicaid director and senior vice president, Leadership and Capacity Building, Center for Health Care Strategies (CHCS).
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Mark Larson, former Vermont Medicaid director and senior vice president, Leadership and Capacity Building, CHCS
Kim Russell, executive director, Navajo Nation Department of Health and former Director of the Arizona Advisory Council on Indian Health Care
Monica Antone, former Lieutenant Governor for the Gila River Indian Community
Marcus Johnson, deputy director, Community Engagement and Regulatory Affairs, Arizona Health Care Cost Containment System
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by the National Association of Medicaid Directors and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Spotify, Amazon Music, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
How Medicaid Can Better Support Families of Children with Special Health Care Needs
Jun 28, 2024
Supporting families of children with special health care needs is critical to ensuring their health and well-being, and helping them stay together as a family. This episode of the Medicaid Leadership Exchange podcast explores how Medicaid agencies can better serve children with special health care needs and their families. The episode emphasizes the importance of partnering across silos and opening lines of communication between agencies and the people they serve. It also discusses OhioRISE, an innovative managed care program for youth with complex behavioral health and multisystem needs.
The conversation features perspectives from Ohio Medicaid leaders and a parent advocate:
Maureen Corcoran, Medicaid director, Ohio Department of Medicaid
Sala Webb, MD, FAPA, DFAACAP, chief medical officer, Aetna Better Health of Ohio, OhioRISE
Mark Butler, parent advocate, OhioRISE Advisory Council Member
The episode is hosted by Jami Snyder, CEO, JSN Strategies, and former Arizona and Texas Medicaid director.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Jami Snyder, former Arizona and Texas Medicaid director and president and CEO, JSN Strategies.
Maureen Corcoran, Medicaid director, Ohio Department of Medicaid
Sala Webb, MD, FAPA, DFAACAP, chief medical officer, Aetna Better Health of Ohio, OhioRISE
Mark Butler, Parent Advocate, OhioRISE Advisory Council Member
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by the National Association of Medicaid Directors and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Spotify, Amazon Music, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Navigating Medicaid: Insights from a Parent Advocate
Jun 14, 2024
Navigating Medicaid can be daunting, especially when an individual or family member has complex needs. This challenge is compounded when siloed state agencies have poor communication, which can prevent individuals and families from receiving coordinated services that meet their needs. This episode of the Medicaid Leadership Exchange podcast shares the story of Mark Butler, parent advocate and OhioRISE Advisory Council member. Mark shares how he is working with Ohio Medicaid to break down silos and improve communication across state agencies serving families, especially those who have complex needs.
The episode is hosted by Jami Snyder, former Arizona and Texas Medicaid director and president and CEO, JSN Strategies.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Jami Snyder, former Arizona and Texas Medicaid director and president and CEO, JSN Strategies
Mark Butler, Parent Advocate, OhioRISE Advisory Council Member
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by the National Association of Medicaid Directors and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Spotify, Amazon Music, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
How Can States Better Serve Dually Eligible Populations?
May 31, 2024
Better serving people who are dually eligible for both Medicare and Medicaid is complex, but a key priority for many Medicaid agencies. This episode of the Medicaid Leadership Exchange podcast explores the importance of integrating benefits for this population to create more person-centered care and services for members. It also highlights the power of designing integrated programs in partnership with members and their caregivers. The conversation features perspectives from Medicaid directors in New Jersey and Texas:
Jennifer Langer Jacobs, Assistant Commissioner, Division of Medical Assistance & Health Services, New Jersey Department of Human Services
Emily Zalkovsky, Chief Medicaid and CHIP Services Officer, Texas Health and Human Services Commission
The episode is hosted by Mark Larson, former Vermont Medicaid director and senior vice president, Leadership and Capacity Building, Center for Health Care Strategies (CHCS), and Jami Snyder, former Arizona and Texas Medicaid director and president and CEO, JSN Strategies.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Mark Larson, former Vermont Medicaid director and senior vice president, Leadership and Capacity Building, CHCS
Jami Snyder, former Arizona and Texas Medicaid director and president and CEO, JSN Strategies
Jennifer Langer Jacobs, Assistant Commissioner, Division of Medical Assistance & Health Services, New Jersey Department of Human Services
Emily Zalkovsky, Chief Medicaid and CHIP Services Officer, Texas Health and Human Services Commission
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by the National Association of Medicaid Directors and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Spotify, Amazon Music, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
The Critical Role of Medicaid in Addressing Maternal Health Disparities
May 17, 2024
“If you can invest in the mother, you can change a generation.”
Cheryl Roberts, Virginia Medicaid director
Addressing maternal health disparities is a key priority for many Medicaid agencies. This episode of the Medicaid Leadership Exchange podcast highlights the need to better address maternal health disparities, particularly for Black, American Indian, and Alaskan Native women, and people living in rural communities. It explores how Medicaid agencies are working to address maternal health disparities by collecting reliable data, engaging communities to tailor solutions, and keeping members at the heart of all decisions. The episode features perspectives from:
Cheryl Roberts, Agency Director, Virginia Department of Medical Assistance
Drew Snyder, Executive Director, Mississippi Division of Medicaid
This episode is hosted by Mark Larson, former Vermont Medicaid director and senior vice president, Leadership and Capacity Building, Center for Health Care Strategies (CHCS), and Jami Snyder, former Arizona and Texas Medicaid director and president and CEO, JSN Strategies.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Mark Larson, former Vermont Medicaid director and senior vice president, Leadership and Capacity Building, CHCS
Jami Snyder, former Arizona and Texas Medicaid director and president and CEO, JSN Strategies.
Cheryl Roberts, Agency Director, Virginia Department of Medical Assistance
Drew Snyder, Executive Director, Mississippi Division of Medicaid
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by NAMD and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Spotify, Amazon Music, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
The Impact of Medicaid on the Rural Health Care Landscape
May 03, 2024
No matter where someone lives — in rural regions, urban areas, or in-between — they should have equitable access to high-quality health care. This first episode in a new season of the Medicaid Leadership Exchange podcast highlights the importance of Medicaid to the millions of people living in rural communities across the country. It delves into the unique challenges faced by Medicaid directors in predominantly rural states and breaks down the common misconceptions surrounding rural America. The episode features perspectives from:
Lee Grossman, senior administrator, Wyoming Division of Healthcare Financing; and
Sarah Aker, executive director, North Dakota Division of Medical Services.
In this season of Medicaid Leadership Exchange, hear how states and territories are working to achieve better outcomes for individuals served by Medicaid, and the creative mechanisms being used to address health disparities — including by listening to communities’ needs. The season is hosted by Mark Larson, former Vermont Medicaid director and senior vice president, Leadership and Capacity Building, Center for Health Care Strategies (CHCS) and Jami Snyder, former Arizona and Texas Medicaid director and president and CEO, JSN Strategies.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Mark Larson, former Vermont Medicaid director and senior vice president, Leadership and Capacity Building, CHCS
Jami Snyder, former Arizona and Texas Medicaid director and president and CEO, JSN Strategies.
Sara Aker, executive director, North Dakota Division of Medical Services
Lee Grossman, senior administrator, Wyoming Division of Healthcare Financing
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by NAMD and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Spotify, Amazon Music, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Achieving Better Outcomes for Priority Populations: What to Expect in Season 5 of the Medicaid Leadership Exchange
May 03, 2024
Listen in to this season 5 overview of the Medicaid Leadership Exchange to learn how the season will explore access-related challenges faced by Medicaid members across the nation and the work Medicaid agencies are doing to ensure high-quality, equitable care. The season will focus on priority populations — centering both Medicaid members and the people working in and with government to better serve these individuals.
The season is hosted by Mark Larson, former Vermont Medicaid director and senior vice president of Leadership and Capacity Building, Center for Health Care Strategies (CHCS) and Jami Snyder, former Arizona and Texas Medicaid director and president and CEO, JSN Strategies. In this season overview, they are joined by Karen Seaver Hill, director of Leadership Development, National Association of Medicaid Directors (NAMD).
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by NAMD and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for more episodes, or listen wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Improving Aging Supports Through Collaboration
Jul 31, 2023
“Embrace the opportunity to tackle big [issues] … There are things you can do incrementally to prepare: building staff knowledge, making connections with other states, and gathering the resources … The time will come when you can activate on major transformation, it’s just a matter of time.”
Allison Taylor, Medicaid Director, Indiana Family and Social Services Administration
For many older adults, having the opportunity to age at home — including receiving needed long-term services and supports (LTSS) in the home and community — is important to maintaining independence and quality of life. Improving LTSS is on the minds of many state Medicaid agencies, including how to better support the LTSS workforce, enable greater member choice, and collaborate across state government and with communities to improve member experience. In this new episode of the Medicaid Leadership Exchange, Medicaid leaders from Michigan and Indiana discuss strategies they’re using to address these issues, including their efforts to co-design solutions with Medicaid members.
This episode of the Medicaid Leadership Exchange features Allison Taylor, Medicaid Director, Indiana Family and Social Services Administration; Farah Hanley, Senior Chief Deputy for Health, Michigan Department of Health and Human Services; and Mark Larson, Senior Vice President, Leadership and Capacity Building, Center for Health Care Strategies. It is hosted by Gretchen Hammer, MPH, Principal, Public Leadership Group and Consultant, National Association of Medicaid Directors.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Gretchen Hammer, MPH, Principal, Public Leadership Group and Consultant, NAMD
Allison Taylor, Medicaid Director, Indiana Family and Social Services Administration
Farah Hanley,Senior Chief Deputy for Health, Michigan Department of Health and Human Services
Mark Larson, Senior Vice President, Leadership and Capacity Building, Center for Health Care Strategies
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by NAMD and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
The Intersection of Housing and Health
Jul 11, 2023
“We have a housing crisis. It’s really important that we come with that servant’s heart — and essentially a hustle — and recognize the importance of our position and get out into the community and practice innovation to meet the needs of our members.”
Elizabeth Da Costa, Director of Housing, Arizona Medicaid Agency
Social factors, such as access to stable housing, sources of adequate nutrition, and environments free from violence, significantly influence health and well-being. In this episode of Medicaid Leadership Exchange, public officials from Wisconsin and Arizona share how their state’s Medicaid programs are partnering with the housing sector to tackle the challenges faced by people experiencing homelessness. The conversation explores how these two states are using innovative program and policy mechanisms to develop solutions like rental assistance, housing consultation, and other support services that address the housing needs of Medicaid members, and ultimately their health.
This episode of the Medicaid Leadership Exchange features Amy Pulda, Homelessness Services Manager, Wisconsin Department of Health Services; Elizabeth Da Costa, Director of Housing, Arizona Medicaid Agency; and Mark Larson, Senior Vice President, Leadership and Capacity Building, Center for Health Care Strategies. It is hosted by Gretchen Hammer, MPH, Principal, Public Leadership Group and Consultant, National Association of Medicaid Directors.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Gretchen Hammer, MPH, Principal, Public Leadership Group and Consultant, NAMD
Elizabeth Da Costa, Director of Housing, Arizona Medicaid Agency
Amy Pulda, Homelessness Services Manager, Wisconsin Department of Health Services
Mark Larson, Senior Vice President, Leadership and Capacity Building, Center for Health Care Strategies
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by NAMD and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Aligning Medicaid and Behavioral Health in Virginia
Jul 05, 2023
“Reach out to other states who have [created cross-agency partnerships] and ask, ‘What did you do to make this successful?’, ‘How did you get over this hurdle?’ We always ask other states where the potholes are, so we don’t fall in.”
Adrienne Fegans, Deputy of Programs and Operations, Virginia Department of Medical Assistance Service
Cross-sector collaboration is essential for addressing critical issues faced by state Medicaid and behavioral health agencies, such as behavioral health provider shortages and funding challenges. In this new episode of the Medicaid Leadership Exchange podcast, representatives from Virginia’s Behavioral Health division and Medicaid discuss the intricacies of aligning their programs to meet shared goals and better serve enrollees. The episode explores how involving cross-agency teams at the beginning of efforts to design, implement, or improve programs can streamline processes across agencies and for enrollees. It examines the value of fostering leadership at every staff level to effectively guide collaborative efforts.
This episode of Medicaid Leadership Exchange features Kyla Patterson, MS, Early Intervention Program Manager, Virginia Department of Behavioral Health and Developmental Services, and Adrienne Fegans, Deputy of Programs and Operations, Virginia Department of Medical Assistance Service. It is hosted by Gretchen Hammer, MPH, principal, Public Leadership Group and consultant, National Association of Medicaid Directors.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Gretchen Hammer, MPH, Principal, Public Leadership Group and Consultant, NAMD
Kyla Patterson, MS, Early Intervention Program Manager, Virginia Department of Behavioral Health and Developmental Services
Adrienne Fegans, Deputy of Programs and Operations, Virginia Department of Medical Assistance Service
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by NAMD and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Mapping Members’ Experience of Early Childhood Systems
Jun 15, 2023
Aligning systems with cross-agency partners can better support Medicaid members by closing gaps and improving services. Journey mapping is one tool that can promote cross-agency collaboration and systems alignment. This new episode of the Medicaid Leadership Exchange podcast explores how a cross-agency team in Alaska embarked on a journey mapping process to better understand the experiences of pregnant people impacted by substance use disorder to improve maternal health and reduce infant out-of-home placement.
In a related blog post, Daniela Lewy, managing partner at Social Determinants of Health Consulting and a CHCS partner providing technical assistance to the cross-agency Alaska team, discusses journey mapping — what it is, how it works, and how it can help improve systems.
This episode of Medicaid Leadership Exchange is hosted by Gretchen Hammer, MPH, principal, Public Leadership Group and consultant, National Association of Medicaid Directors. She is joined by Emily Urlacher, Public Health Specialist focusing on Early Childhood Systems, Alaska Department of Health, Division of Public Health; Julius Goslin, Staff Physician and Medicaid Medical Director, Alaska Department of Health, Division of Health Care Services; Shontey Hambrick, Social Services Program Officer, Alaska Department of Family and Community Services, Office of Children’s Services; and Mark Larson, Senior Vice President, Leadership and Capacity Building, CHCS.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Gretchen Hammer, MPH, Principal, Public Leadership Group and Consultant, NAMD
Emily Urlacher, Public Health Specialist focusing on Early Childhood Systems, Alaska Department of Health, Division of Public Health
Julius Goslin, Staff Physician and Medicaid Medical Director, Alaska Department of Health, Division of Health Care Services
Shontey Hambrick, Social Services Program Officer, Alaska Department of Family and Community Services, Office of Children’s Services
Mark Larson, Senior Vice President, Leadership and Capacity Building, CHCS
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by NAMD and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Medicaid Finds New Partner in Justice
Jun 05, 2023
“We can’t just focus on what is happening in custody. We have to also make sure that we’re partnering with community partners to ensure that when people leave our custody, they have a continuity of services.”
Lieutenant Modeste, Public Information Officer, Alameda County Sheriff’s Office
Collaboration between Medicaid and the criminal legal system can improve health care outcomes and advance health equity for justice-involved populations. In this new episode of the Medicaid Leadership Exchange podcast, we’re exploring how coordinating reentry and support services with community partners can improve the lives of people impacted by the justice system, and potentially help reduce rates of recidivism.
This episode is hosted by Gretchen Hammer, MPH, principal, Public Leadership Group and consultant, National Association of Medicaid Directors (NAMD). She is joined by Autumn Boylan, Deputy Director, Office of Strategic Partnerships, California Department of Health Care Services; Tya M. Modeste, Lieutenant Public Information Officer, Alameda County Sheriff’s Office; and Mark Larson, Senior Vice President, Leadership and Capacity Building, Center for Health Care Strategies (CHCS).
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Gretchen Hammer, MPH, Principal, Public Leadership Group and Consultant, NAMD
Autumn Boylan, Deputy Director, Office of Strategic Partnerships, DHCS
Tya M. Modeste, Lieutenant Public Information Officer, Alameda County Sheriff’s Office
Mark Larson, Senior Vice President, Leadership and Capacity Building, CHCS
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by NAMD and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
“I didn’t think I had anything to offer. I went into this thinking, ‘I don’t know why I’m here.’ Literally, in that first meeting, I found out why I was there: They need to hear from us.”
Samantha Fields, Community Advocate
Medicaid members, as the people experiencing care, can bring a wealth of knowledge and lived expertise to discussions about how to better align and improve programs. This episode of the Medicaid Leadership Exchange podcast explores the importance of member advisory councils, and how implementing these groups can help programs streamline operations, foster inclusivity and equality, and promote perspectives that can improve Medicaid for community members.
This episode is hosted by Gretchen Hammer, MPH, principal, Public Leadership Group and consultant, National Association of Medicaid Directors (NAMD). She is joined by Samantha Fields, a community advocate who is helping to shape and improve Colorado’s Medicaid program by encouraging community members to recognize the power of their voices and get involved. In addition to state Medicaid benefits, Samantha receives services through the federal Medicare program, state supplemental nutrition assistance program, and regional housing authority.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Gretchen Hammer, MPH, Principal, Public Leadership Group and Consultant, NAMD
Samantha Anne Fields, Community Advocate
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by NAMD and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Aligning for the Good of Medicaid Members
May 04, 2023
When programs are aligned across sectors, they can better serve community members. In this new season of the Medicaid Leadership Exchange podcast, guests from all corners of the public sector — behavioral health, criminal justice, and housing, among others — sit down to discuss how resources can be more impactful and efficient when everyone rows in the same direction.
This initial episode offers insight into atypical cross-sector partnerships that offer great potential to align for better outcomes, such as state budget offices and legislators. The episode is hosted by Karen Seaver Hill, director of leadership development, National Association of Medicaid Directors (NAMD). She is joined by Gretchen Hammer, MPH, principal, Public Leadership Group and consultant, NAMD; Kate McEvoy, executive director, NAMD; and Mark Larson, senior vice president, leadership and capacity building, Center for Health Care Strategies (CHCS).
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Karen Seaver Hill, Director of Leadership Development, NAMD
Gretchen Hammer, MPH, Principal, Public Leadership Group and Consultant, NAMD
Kate McEvoy, Executive Director, NAMD
Mark Larson, Senior Vice President, Leadership and Capacity Building, CHCS
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by NAMD and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Medicaid leaders may soon face the challenge of rethinking policies created during the COVID-19 public health emergency, which is currently set to expire in October. This new episode of the Medicaid Leadership Exchange podcast explores the complexities of this task and the opportunities it provides, such as codifying waivers related to telehealth and streamlining services and supports for beneficiaries.
This podcast episode is hosted by Gretchen Hammer, former Colorado Medicaid director and principal at the Public Leadership Group. She is joined by Tara LeBlanc, Medicaid executive director at the Louisiana Department of Health; Henry Lipman, Medicaid director at the New Hampshire Department of Health and Human Services; and Ed O’Neil, principal at O’Neil & Associates, a management consulting and leadership development firm focused on change and renewal in the health care system.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Gretchen Hammer, former Colorado Medicaid Director; Principle, Public Leadership Group
Tara LeBlanc, Medicaid Executive Director, Louisiana Department of Health
Henry Lipman, Medicaid Director, New Hampshire Department of Health and Human Services
Ed O’Neil, Principal, O’Neil & Associates
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by the National Association of Medicaid Directors and the Center for Health Care Strategies through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Big Stakes in Home- and Community-Based Services
Jul 15, 2022
The pandemic has placed significant strain on Medicaid and its leaders. One valuable outcome of this difficult era, however, is the unprecedented attention being paid to home- and community-based services (HCBS) and the caregivers that underpin these programs. This new episode of the Medicaid Leadership Exchange podcast explores how Medicaid leaders can leverage this spotlight on HCBS to drive immediate improvements in care and delivery, while relying on long-term vision.
This episode is hosted by Gretchen Hammer, former Colorado Medicaid director and principal at the Public Leadership Group. She is joined by Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies (CHCS); Lee Grossman, administrator for Home and Community Based Services Section, and Division of Healthcare Financing at the Wyoming Department of Health; and Kevin Bagley, Medicaid director for the Nebraska Department of Health and Human Services.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Kevin Bagley, Medicaid Director, Nebraska Department of Health and Human Services
Lee Grossman, Administrator, Home and Community Based Services Section and Division of Healthcare Financing, Wyoming Department of Health
Gretchen Hammer, former Colorado Medicaid Director; Principle, Public Leadership Group
Mark Larson, former Vermont Medicaid Director; Senior Vice President, Leadership and Capacity Building, CHCS
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by the National Association of Medicaid Directors and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Medicaid, like nearly every other sector, is facing staff burnout following two-plus years of the pandemic. Recruiting Medicaid staff, however, presents unique challenges since it can be highly technical work. This new episode of the Medicaid Leadership Exchange podcast explores the inner workings of Medicaid’s workforce recovery and the opportunity to build a more diverse, equitable, and inclusive work culture.
This episode is hosted by Gretchen Hammer, former Colorado Medicaid director and principal at the Public Leadership Group. She is joined by Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies (CHCS); Elizabeth Matney, Iowa Medicaid director; and Phil Burrell, deputy administrator for the Nevada Department of Health and Human Services Division of Health Care Financing and Policy.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Phil Burrell, Deputy Administrator, Division of Health Care Financing and Policy, Nevada Department of Health and Human Services
Gretchen Hammer, former Colorado Medicaid Director; Principle, Public Leadership Group
Mark Larson, former Vermont Medicaid Director; Senior Vice President, Leadership and Capacity Building, CHCS
Elizabeth Matney, Iowa Medicaid Director
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by the National Association of Medicaid Directors and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
A commitment to equity requires reflection, courage, power sharing, and accountability. This new episode of the Medicaid Leadership Exchange podcast explores what a commitment to equity means for Medicaid and how to put it into action. The episode features Medicaid leaders discussing the need for agency leadership to engage in self-observation and recognize bias when committing to advance equity within their agencies and for enrollees.
This episode is hosted by Gretchen Hammer, former Colorado Medicaid director and principal at the Public Leadership Group. She is joined by Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies (CHCS); Jamye Chapman, policy initiative advisor at the Executive Department of Health Services at the Wisconsin Division of Medicaid Services and a current participant in CHCS’ Medicaid Pathways Program; and Dave Richard, deputy secretary for North Carolina Medicaid Division of Health Benefits.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Jamye Chapman, Policy Initiative Advisor, Executive Department of Health Services, Wisconsin Division of Medicaid Services
Gretchen Hammer, former Colorado Medicaid Director; Principle, Public Leadership Group
Mark Larson, former Vermont Medicaid Director; Senior Vice President, Leadership and Capacity Building, CHCS
Dave Richard, Deputy Secretary, North Carolina Medicaid Division of Health Benefits
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by the National Association of Medicaid Directors and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Meeting the Behavioral Health Needs of Children
Jun 03, 2022
For years, Medicaid leaders have faced a mounting children’s behavioral health crisis — made worse by the pandemic. In this episode of the Medicaid Leadership Exchange podcast, three Medicaid leaders discuss the behavioral health needs of children and opportunities for Medicaid to better support those needs.
This episode is hosted by Gretchen Hammer, former Colorado Medicaid director and principal at the Public Leadership Group. She is joined by Benjamin F. Miller, president of Well Being Trust; Emily Bailey, chief of Behavioral Health at MassHealth; and Catherine Ivy, deputy executive director of Service Delivery and Administration at Georgia Department of Community Health.
Allow up to 20 seconds for audio playback to begin.
Gretchen Hammer, former Colorado Medicaid Director; Principle, Public Leadership Group
Catherine Ivy, Deputy Executive Director, Service Delivery and Administration, Georgia Department of Community Health
Benjamin F. Miller, President, Well Being Trust
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by the National Association of Medicaid Directors and the Center for Health Care Strategies through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Leading Medicaid Out of Emergency and Into Its Future
May 20, 2022
Throughout the public health emergency, Medicaid leaders have faced many unique pressures, including a changing public health environment, workforce burdens, and elevated needs of enrollees. In this season 3 premiere of the Medicaid Leadership Exchange podcast, former Medicaid directors explore what they would prioritize now and into the future when the emergency unwinds — and where blind spots may lie.
This episode is hosted by Karen Seaver Hill, director of leadership development at the National Association of Medicaid Directors (NAMD). She is joined by Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies (CHCS); Gretchen Hammer, former Colorado Medicaid director and principal at the Public Leadership Group; and Kate McEvoy, former Connecticut Medicaid director, and program officer at Milbank Memorial Fund.
Allow up to 20 seconds for audio playback to begin.
Featured in this episode:
Mark Larson, former Vermont Medicaid Director; Senior Vice President of Leadership and Capacity Building, CHCS
Gretchen Hammer, former Colorado Medicaid Director; Principle, Public Leadership Group
Kate McEvoy, former Connecticut Medicaid Director; Program Officer, Milbank Memorial Fund
Karen Seaver Hill, Director of Leadership Development, NAMD
The Medicaid Leadership Exchange podcast explores priority topics for Medicaid leaders and is developed in partnership by NAMD and CHCS through support from the Robert Wood Johnson Foundation. Visit the series page for additional episodes, or listen on Apple Podcasts, Google Podcasts, Spotify, or wherever you subscribe to podcasts.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Talking about Anti-Racism and Health Equity: A Conversation with Tekisha Everette, Jim Jones, and Lisa Lee
Jul 26, 2021
Critical conversations about health equity can be productive when there is a shared and agreed-upon language amongst Medicaid agencies. In this episode of the Medicaid Leadership Exchange podcast, Tekisha Everette, executive director, Health Equity Solutions, Lisa Lee, commissioner, at the Kentucky Department of Medicaid Services, and Jim Jones, Medicaid Director, at the Wisconsin Department of Health Services, explore the importance of finding common ground within an agency on equity-related terminology and creating a “brave space” to have conversations about equity.
This episode is cohosted by Gretchen Hammer, senior strategic advisor, and Dianne Hasselman, deputy executive director at the National Association of Medicaid Directors (NAMD). It also includes insights from Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies (CHCS).
Implementing Diversity, Equity, and Inclusion Efforts to Better Support Staff of Color
Jul 26, 2021
The past year has seen many sectors of health care increasingly pursue diversity, equity, and inclusion efforts as health equity become a more prominent topic. In this episode of the Medicaid Leadership Exchange podcast, Ivory Banks, chief of staff at the Department of Medical Assistance Services, Commonwealth of Virginia, and Marlia Mattke, assistant administrator at the Wisconsin Department of Health Services, share their successes and challenges in pursuing diversity, equity, and inclusion efforts that better support staff of color in Medicaid agencies.
This episode is cohosted by Gretchen Hammer, senior strategic advisor, and Dianne Hasselman, deputy executive director at the National Association of Medicaid Directors (NAMD). It also includes insights from Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies (CHCS).
Using Data to Empower Medicaid to Support Health Equity
Jul 12, 2021
Effective data measurement is critical for Medicaid programs seeking to advance health equity and better understand different experiences of populations served by the program. In this episode of the Medicaid Leadership Exchange podcast, Ben Shaffer, Medicaid Director at the Rhode Island Executive Office of Health and Human Services, and Kelly Cunningham, Interim Medicaid Administrator at the Illinois Division of Medical Programs, Department of Healthcare and Family, discuss strategies to address inequities uncovered through analysis of Medicaid population data.
This episode is cohosted by Gretchen Hammer, senior strategic advisor, and Hilary Kennedy, former program director for Medicaid leadership at the National Association of Medicaid Directors (NAMD). It also includes insights from Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies (CHCS).
Building Health Equity into Medicaid Budgeting
Jun 21, 2021
The COVID-19 pandemic, ensuing recession, and amplification of issues related to health equity have forced state Medicaid agencies to evaluate their budgets and investments to better serve Medicaid enrollees. In this episode of the Medicaid Leadership Exchange podcast, Tracy Johnson, Medicaid director at the Colorado Department of Health Care Policy and Financing, and Caprice Knapp, director of the medical services division at the North Dakota Department of Human Services, share strategies on how to have discussions with budget staff and legislators about investing in infrastructure that supports long-term health equity goals. They also explore how Medicaid services and budget are affected by factors that impact access to equitable care, including criminal justice, childcare, broadband access, and more.
This episode is cohosted by Gretchen Hammer, senior strategic advisor, and Hilary Kennedy, former program director for Medicaid leadership at the National Association of Medicaid Directors. It also includes insights from Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies.
Addressing Barriers to Care for Rural Medicaid Enrollees in Maine and Texas
Jun 07, 2021
People who live in rural areas often experience health disparities caused by barriers to health care, such as lack of transportation, a shortage of providers, and closures of rural hospitals. In this episode of the Medicaid Leadership Exchange podcast, Michelle Probert, director at the Office of MaineCare Services, and Stephanie Stephens, associate commissioner of the Medicaid/CHIP Division at the Texas Health and Human Services Commission, explore the challenges that Maine and Texas residents face accessing Medicaid services in rural areas. They also discuss opportunities for Medicaid to foster community partnerships to improve access to care and how telehealth flexibilities are responding to the needs of rural residents.
This episode is cohosted by Gretchen Hammer, senior strategic advisor, and Hilary Kennedy, former program director for Medicaid leadership at the National Association of Medicaid Directors (NAMD). It also includes insights from Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies.
Vaccine Equity Strategies: Perspectives from Georgia and West Virginia
May 03, 2021
As COVID-19 vaccines become broadly available in the U.S., state Medicaid leaders face ongoing challenges around equitable vaccine distribution and access for Medicaid enrollees, particularly for individuals from historically marginalized communities. In this episode of the Medicaid Leadership Exchange podcast, Lynnette Rhodes, executive director of medical assistance plans at the Georgia Department of Community Health, and Cindy Beane, commissioner at the West Virginia Bureau for Medical Services, discuss leadership challenges and successes they have faced in developing equitable vaccine distribution strategies and the status of their respective states’ vaccine rollout.
This episode is cohosted by Gretchen Hammer, senior strategic advisor, and Hilary Kennedy, program director for Medicaid Leadership, National Association of Medicaid Directors. It also includes insights from Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building, Center for Health Care Strategies.
As you continue to lead through the crisis from home, it is necessary to develop some new routines. One of the best ways to adapt to your new professional setting is to make time for your own development. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Ed O’Neil, PhD, MPA, a leadership development expert, and Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, offer advice for developing while working remotely during the COVID-19 pandemic.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Dealing with Extended Sheltering During COVID-19
Aug 05, 2020
As the COVID-19 pandemic continues, most of us remain sheltered at home. Many people are becoming fatigued by the loss of boundaries between work and personal time — especially as summer is often a time to recharge. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Ed O’Neil, PhD, MPA, a leadership development expert, and Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, discuss practical tips to combat the challenges of extended sheltering time.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
An effective leader needs to know how to enlist others to achieve goals, but this can be a new challenge when everyone is working remotely during the COVID-19 pandemic. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Ed O’Neil, PhD, MPA, a leadership development expert, and Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, discuss best practices for enlisting others to achieve goals, including a list of tactics to avoid.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Pivoting to Strategy During COVID-19 and Beyond
Jul 29, 2020
Once past coping with immediate needs during difficult times, Medicaid leaders must be able to pivot to develop strategies that can guide the organizational response in the coming months. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Ed O’Neil, PhD, MPA, a leadership development expert, and Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, discuss the need to develop strategy and provide a framework for Medicaid leaders to consider when making decision on strategy.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Using Vision as Coherence During Unsettling Times
Jul 13, 2020
To ensure all levels of an organization have a leadership vision, Medicaid leaders must be able to provide coherence to those around them. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Ed O’Neil, PhD, MPA, a leadership development expert, and Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, discuss how vision coherence is important for effective leadership.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
The COVID-19 pandemic, economic uncertainties, and the racial injustices left unaddressed for generations have led to the volatile, uncertain, complex, and ambiguous environment we are all working within today. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Ed O’Neil, PhD, MPA, a leadership development expert, and Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, share five tips for leaders to address today’s VUCA challenges within their organizations.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Underperformance in any situation is a complex and challenging issue for leaders to address whether working in-person or virtually. In this episode, Ed O’Neil, PhD, MPA, a leadership development expert, speaks with Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, about tips to address employee underperformance while working virtually — though these tips are just as effective and relevant in person, as well.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Using Emotional Intelligence to Influence
May 19, 2020
One of the greatest challenges for those in leadership roles is learning how to influence without formal authority. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Ed O’Neil, PhD, MPA, a leadership development expert speaks with Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, about how state leaders can leverage the skills associated with being emotionally intelligent to influence change on a personal and organizational level.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Building and Using Relationships During COVID-19
May 19, 2020
Working remotely during COVID-19 can make relationship building a challenge. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Ed O’Neil, PhD, MPA, a leadership development expert, speaks with Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, about opportunities for state leaders to create and foster relationships virtually.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Delegating projects or tasks during a pandemic means doing so virtually, which creates obstacles that would not be there if it were in person. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Ed O’Neil, PhD, MPA, a leadership development expert, speaks with Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, about ways state leaders can improve their delegating skills to better serve their staff and provide opportunities for personal development while working remotely.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Developing Others When No One is Around
May 18, 2020
With COVID-19 forcing organizations to work from home to flatten the curve, developing others has become a challenge. In this episode, Ed O’Neil, PhD, MPA, a leadership development expert speaks with Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors about strategies Medicaid leaders can use to continue developing their staff at a distance.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Moving the Needle on Maternal and Infant Mortality: A Conversation with New Jersey, Ohio, and Virginia
Mar 18, 2020
The heartbreaking statistics on maternal and infant mortality have motivated Medicaid and public health agencies across the country to partner in developing strategies that increase the likelihood of healthy outcomes before, during, and following birth. In this Medicaid Leadership Exchange podcast, staff from New Jersey, Ohio, and Virginia Medicaid, and the Association of State and Territorial Health Officials , discuss the many ways that states are working to address the challenges surrounding maternal and infant mortality, specifically the significant disparity experienced by black women. Listen in to hear how universal data dashboards, mandatory perinatal assessments, expansion of coverage to include home visiting and doulas, and shared messaging to the community are showing promising outcomes. The conversation is moderated by Gretchen Hammer, former Colorado Medicaid director and senior strategic advisor, National Association of Medicaid Directors, and includes insights from Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building, Center for Health Care Strategies.
Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building, Center for Health Care Strategies
Gretchen Hammer, MPH, former Colorado Medicaid director and senior strategic advisor, National Association of Medicaid Directors
Mary Applegate, medical director, Ohio Department of Medicaid
Jennifer Jacobs, director, Division of Medical Assistance and Health Services, New Jersey Department of Human Services
Alexandra Kearly, director, Medicaid and Value Based Payment, Association of State and Territorial Health Officials
Karen Kimsey, director, Virginia Department of Medical Assistance Services
Christi Mackie, chief, Community Health and Prevention Programs, Association of State and Territorial Health Officials
Cheryl Roberts, JD, deputy of programs and operations, Virginia Medicaid
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Creating Meaningful Consumer Engagement in Medicaid: Perspectives from Colorado and Washington State
Feb 18, 2020
Medicaid programs serve millions of Americans across the country. One important component of serving consumers well is ensuring that they have a voice in program design and operations. In this Medicaid Leadership Exchange podcast, MaryAnne Lindeblad, BSN, MPH, Washington State Medicaid director, and Tracy Johnson, PhD, Colorado Medicaid director, discuss the strategies and challenges they have faced while developing meaningful consumer engagement strategies in their respective programs. Listen in to learn how they provide a range of opportunities for consumers to lend their voice to the program, ensure an environment where consumers feel comfortable to share, and measure success of their consumer engagement efforts. The conversation is moderated by Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies.
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Staying on Mission in Wisconsin Medicaid: Strategies for Engaging Staff
Jan 21, 2020
Holding a leadership role in a Medicaid agency means that the days are busy and often pulled in multiple directions. In this dynamic environment, it can be challenging to find the time to focus on staff, their bandwidth, and their understanding of the agency’s vision. Making a commitment to staff morale and finding time for periodic check-ins is a key component of the leadership role.
In this Medicaid Leadership Exchange podcast, three individuals from the Wisconsin Department of Health Services — Curtis Cunningham, assistant administrator of long-term care benefits and programs; Kevin Coughlin, policy initiatives advisor; and Molly Bohnsack, project portfolio manager — discuss how they have created an environment that values transparency and staff well-being. Hear the mechanisms they use to engage staff, including transparent communications, “Coffee with Curtis”, and using non-managerial staff to host exit interviews. The conversation is moderated by Gretchen Hammer, former Colorado Medicaid director and senior strategic advisor for the National Association of Medicaid Directors, and includes insights from Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies.
Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building, Center for Health Care Strategies
Gretchen Hammer, MPH, former Colorado Medicaid director and senior strategic advisor, National Association of Medicaid Directors
Kevin Coughlin, policy initiatives advisor, Wisconsin Department of Health Services
Curtis Cunningham, assistant administrator of long-term care benefits and programs, Wisconsin Department of Health Services
Molly Bohnsack, project portfolio manager, Wisconsin Department of Health Services
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Ensuring Strategic Program Sustainability in Medicaid
Dec 18, 2019
Medicaid often represents one of the largest portions of a state budget and is a critical resource for individuals and families when state economies are struggling. With growing speculation about the timing of the next recession, planning for financial sustainability is on the minds of many Medicaid leaders.
In this Medicaid Leadership Exchange podcast, Connecticut’s Medicaid director Kate McEvoy and chief financial officer Mike Gilbert discuss their experiences working with partners in the executive and legislative branches to build trust and a shared vision for sustaining critical programs. Hear how they decide what to prioritize when creating program sustainability strategies, and how to set targets for the financial forecasting process. The conversation is moderated by Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies.
Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies
Mike Gilbert, chief financial officer at the Connecticut Department of Social Services
Kate McEvoy, director of the Division of Health Services at the Connecticut Department of Social Services
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Developing Cross-Agency Collaboration to Better Serve Children in Foster Care
Nov 20, 2019
Nearly all children in foster care are eligible for Medicaid. Building strong relationships between state Medicaid and child welfare agencies can help ensure that the needs of children and families in the child welfare system are met.
In this Medicaid Leadership Exchange podcast, West Virginia Medicaid director Cindy Beane and Kentucky Medicaid director Carol Steckel discuss their efforts to establish cross-agency collaboration between Medicaid and their respective child welfare departments to better serve the needs of children and their families. Hear how both states are pursuing new care delivery models through the use of a single, specialized managed care organization to serve the needs of these children. To build relationships between their respective Medicaid and child welfare agencies, both states are developing a shared language, aligning line staff, and creating “cultures of safety.” The conversation is moderated by Gretchen Hammer, former Colorado Medicaid director and senior strategic advisor for the National Association of Medicaid Directors, and includes insights from Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies.
Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies
Gretchen Hammer, MPH, former Colorado Medicaid director and senior strategic advisor for the National Association of Medicaid Directors
Cindy Beane, MSW, West Virginia Medicaid director
Carol Steckel, MPH, Kentucky Medicaid director
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Facilitating Cross-Agency Collaboration Involving Medicaid
May 02, 2019
It’s been a long time since Medicaid agencies simply paid claims for services delivered. In many states, Medicaid is a key driver of broader delivery system and payment reforms, and often works in partnership with other agencies to innovate the way states address social determinants of health and gaps in health equity. Join Gretchen Hammer, MPH, former Colorado Medicaid director and senior strategic advisor for the National Association of Medicaid Directors; Allison Taylor, JD, Indiana Medicaid director; Cindy Beane, MSW, West Virginia Medicaid director; and Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies, as they share insights regarding how they have nurtured cross-agency relationships.
Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies
Gretchen Hammer, MPH, former Colorado Medicaid director and senior strategic advisor for the National Association of Medicaid Directors
Cindy Beane, MSW, West Virginia Medicaid director
Allison Taylor, JD, Indiana Medicaid director
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
Developing Medicaid Agency Executive Teams
May 02, 2019
A highly-functioning executive team is an invaluable asset to a Medicaid director. But highly-functioning teams don’t just happen by magic. It takes effort and a conscious commitment to identify the right mix of skills, expertise, responsibilities, and personalities. Join Gretchen Hammer, MPH, former Colorado Medicaid director and senior strategic advisor for the National Association of Medicaid Directors; Stephanie Muth, MPA, Texas Medicaid director; and Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies, as they share insights from their work about what can help make an executive team work within a Medicaid agency.
Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies
Gretchen Hammer, MPH, former Colorado Medicaid director and senior strategic advisor for the National Association of Medicaid Directors
Stephanie Muth, MPA, Texas Medicaid director
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
The Art & Science of Setting the Leadership Frame
May 02, 2019
Medicaid is an ever-evolving terrain, requiring program leaders to adapt, while simultaneously maintaining predictability for agency staff. One way to walk that tightrope is to build authentic relationships, establishing trust internally and externally. Join this conversation with Gretchen Hammer, former Colorado Medicaid director and senior strategic advisor for the National Association of Medicaid Directors, and Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies, who discuss their approaches to leadership, and how it is both an art and a science. Their conversation is moderated by Ed O’Neil, PhD, MPA, FAAN, a leadership development expert who has worked with leading Medicaid directors across the country over the last decade.
Mark Larson, former Vermont Medicaid director and senior vice president of leadership and capacity building at the Center for Health Care Strategies
Gretchen Hammer, MPH, former Colorado Medicaid director and senior strategic advisor for the National Association of Medicaid Directors
Ed O’Neil, PhD, MPA, FAAN, a leadership development expert who has worked with leading Medicaid directors across the country over the last decade
Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.
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