Masters of Scale

Latest Episodes:

How to do good and do good business, w/Starbucks' Howard Schultz Mar 07, 2018

Show notes

You can make your social impact and your bottom line work hand-in-hand. But you'll have to be as creative and innovative about your company's values as you are about the business itself. Howard Schultz, chair and former CEO of Starbucks, not only changed how America wakes up, but set new standards for employee benefits. From offering college tuition to American employees to providing health care for employees' parents in China, Howard has always been one step ahead of the social impact curve.

Read a transcript of this interview at: https://mastersofscale.com/howard-schultz-how-to-do-good-and-do-good-business/

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Bonus: The 10 Commandments of Startup Success w/guest host Tim Ferriss Feb 28, 2018

Show notes

Guest host Tim Ferriss shares advice you’ll want to etch into stone: the Ten Commandments of Startup Success. We teamed up with Tim’s own podcast, The Tim Ferriss Show, to bring you this special remix of actionable lessons from Masters of Scale Season One, including previously unaired insights from Airbnb’s Brian Chesky, Facebook’s Mark Zuckerberg and Endeavor’s Linda Rottenberg. Tim is the author of The 4-Hour Work Week and Tools of Titans, and a veteran TED speaker. He’s masterful at extracting tips, tricks and lifehacks for busy entrepreneurs.

Listen to The Tim Ferriss Show: https://tim.blog/podcast

Read a transcript of this interview at: https://mastersofscale.com

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Never underestimate your first idea, w/Twitter/Medium's Ev Williams Feb 21, 2018

Show notes

Never put a limit on your first idea. It could span your entire career. Ev Williams, co-founder of Twitter and Medium (and before that: Blogger), shares what he learned in every iteration of his grand vision to connect the world’s brains. A reminder that passion and perseverance can be paths to scale. Cameos: "grit" expert Angela Duckworth and Facebook COO Sheryl Sandberg.

Read Grit: The Power of Passion and Perseveranceby Angela Duckworth

Read a transcript of this interview at: https://mastersofscale.com/ev-williams-never-underestimate-your-first-idea/

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How to price your product to scale, w/ClassPass' Payal Kadakia Feb 14, 2018

Show notes

The price that bleeds your business could also save it. When you invent something innovative, you can’t know how to price it on day one. First, get people in the door — get a LOT of people in the door — even if you have to price your product fatally low at first. In this episode, ClassPass founder and chair Payal Kadakia shares their winding path to pricing and how it revealed what was invaluable about their service.

Read a transcript of this interview at: https://mastersofscale.com/payal-kadakia-how-to-price-your-product-to-scale/

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How to build your company to last, w/Fiat's John Elkann Feb 07, 2018

Show notes

Forget being a unicorn. Learn to be a phoenix. Your company can last 100+ years — but you'll need the resilience to rise and fall, and rise again. Fiat’s chair John Elkann shares the principles that helped the "horseless carriage" company founded by his great-grandfather survive the ups and downs of a century of business — including competitor attacks, leader shakeups, financial crises and more. One key: Resilience. Another: Deciding which company traditions to keep, and which to leave in the past. Featuring cameos from Radio Flyer's Robert Pasin, Cue Ball Ventures' Tony Tjan and ABC Home & Kitchen's Paulette Cole.

Read a transcript of this interview at: https://mastersofscale.com/john-elkann-how-to-build-your-company-to-last/

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Build a more human internet, w/Caterina Fake (Etsy, Kickstarter, Flickr, "Should This Exist?") Jan 24, 2018

Show notes

Whatever you are when you're small gets amplified when you grow. So if you're starting any kind of online community (social media, ecommerce, crowdfunding), be careful what you cultivate. Caterina Fake has founded or invested in companies with interesting and influential communities — Flickr, Etsy, Kickstarter, Stack Overflow, even Blue Bottle Coffee. Her wise words for every founder: You have a responsibility to shape the community from day one -- because the tone you set is the tone you’re going to keep, even as you go viral.

Hear Caterina's own brilliant podcast, Should This Exist? https://shouldthisexist.com/

Read a transcript of this interview at: https://mastersofscale.com/caterina-fake-build-a-more-human-internet/

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Learn to unlearn (Part 2) w/Barry Diller Dec 13, 2017

Show notes

To move from one success to another, you have to learn to unlearn. Take everything that helped you win the first time, then discard it and learn a new way. That's how Barry Diller, a titan of "old media" (at ABC, Paramount and Fox), mastered the new dot-com world — with everything from Expedia to Match.com. This is Part 2 of our epic interview with Barry Diller, and it features cameos from Uber's Dara Khosrowshahi and serial entrepreneur Margaret Heffernan.

Listen to Part 1 of this interview: "Infinite Learner": https://mastersofscale.com/barry-diller-infinite-learner/

Read a transcript of this interview at: https://mastersofscale.com/learn-to-unlearn/

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The infinite learner, w/Barry Diller (Part 1 of our interview) Dec 06, 2017

Show notes

Tinder. Top Gun. Roots. The Simpsons. What do they have in common? Media icon Barry Diller. Barry is what we call an "infinite learner." He’s only interested in things he's never done before. And if they’ve never been done by anyone? Better yet. He succeeds by embracing that he is, in fact, a master of nothing. Entrepreneurs, take note: You just might be an infinite learner yourself, and Barry shares a lesson or two you can use. This is Part 1 of our epic interview with Barry Diller, and it features cameos from Drew Houston (Dropbox) and Alexa Christon (GE).

Listen to Part 2 of this interview, "Learn to unlearn": https://mastersofscale.com/learn-to-unlearn/

Read a transcript of this interview at: https://mastersofscale.com/barry-diller-infinite-learner/

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The Big Pivot, w/Slack's Stewart Butterfield Nov 15, 2017

Show notes

In your company’s darkest moment, remember: You CAN pivot from failure to success. But only if you slash and burn everything that isn’t working. Slack’s co-founder and CEO, Stewart Butterfield, has twice navigated this kind of Big Pivot. He launched two different game companies, which both (surprise!) turned into game-changing communications platforms: Flickr and Slack. Hear the thinking behind making a hard left turn —and bringing your team along with you.

Read a transcript of this interview at: https://mastersofscale.com/stewart-butterfield-the-big-pivot/

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Look for the ideas that come at you sideways, w/Diane Greene of Google, VMware Nov 10, 2017

Show notes

Business plan not entirely clear? Not sure how you’ll make enough money or find your users? That's OK. Really. The most scalable ideas often come at you sideways. You'll find yourself crabwalking from a small market to a bigger one to one of unimaginable scale. We talk to the master of the entrepreneurial crabwalk, Diane Greene, who brought us into the age of cloud computing. As the founding CEO of VMWare and now the head of Google’s cloud division, she shares how she scampered sideways into a market of boundless potential.

Read a transcript of this interview at: https://mastersofscale.com/diane-greene-look-sideways/

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