Masters of Scale

Latest Episodes:

Rapid Response: Flipping your strategy in a volatile market, w/Zillow's Susan Daimler Sep 22, 2022

Show notes

When markets are in turmoil, you can’t rely on business as usual, but that doesn’t mean you should panic. As the housing climate has turned volatile, rest estate marketplace Zillow has been forced to rethink some priorities, while doubling down on others. Zillow president Susan Daimler talks about the importance of a strategy focused on the future, despite layoffs and pullbacks, and how maintaining a clear shared mindset has enabled forward progress in a challenging climate.

Read a transcript of this interview at: mastersofscale.com

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Strategy Session: How to stay inspired while remote? Why do you celebrate wins? Is there a co-founder advantage? Sep 20, 2022

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Can a small entrepreneur make an impact within a massive, complex system, like healthcare or education? What's the best framework to amplify the positive side of having co-founders and avoid the negatives? Reid Hoffman and Bob Safian answer these and more questions from small business owners in the Masters of Scale community. Plus: in our Need to Know segment, Reid & Bob take on a burning question: How can Black founders beat the odds and find funding?

Learn more about becoming a Masters of Scale Member: www.mastersofscale.com/members

Read a transcript of this episode: https://mastersofscale.com

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Rapid Response: Charging toward a clean energy future, w/EVgo's Cathy Zoi Sep 15, 2022

Show notes

Partnerships can be the secret weapon to rocketing your company to the next level. That’s what Cathy Zoi discovered when she became the CEO of charging station network, EVgo. Whether it be partnering with grocery and department stores, or aligning with the Tesla customer-base, targeting allies and collaborators are a crucial catalyst for how EVgo has grown to become the nation’s largest public EV charging network.

Read a transcript of this interview at: mastersofscale.com

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Microsoft’s Satya Nadella: Why we need re-founders Sep 13, 2022

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To achieve massive scale, you don’t just need founders, you also need a re-founder – someone to come in at a later stage to keep the mission and culture on track. As Microsoft’s third CEO ever — after Bill Gates and Steve Ballmer — Satya Nadella is doing just that. He’s fostered a culture at Microsoft that rewards new ideas and makes room for feedback. Satya discusses how, as Chairman and CEO, he has transformed Microsoft from a cutthroat culture towards embracing social networks, collaboration, and cloud. Plus, Satya and Reid reminisce about the early conversations that led to Microsoft’s acquisition of LinkedIn. With guest David Mandel, showrunner of Veep.

Read a transcript of this episode: https://mastersofscale.com

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Rapid Response: How we served 150 million meals in Ukraine, w/José Andrés of World Central Kitchen Sep 08, 2022

Show notes

Too many businesses and organizations spend time planning and not enough in action, especially in times of emergency. José Andrés, world-famous chef and founder of the nonprofit World Central Kitchen, proves the value of fast action through his work, including his recent time in Ukraine serving over 150 million meals. José thinks businesses should flatten their power structure and treat food as a national security issue, even in places like the U.S.

Read a transcript of this interview at: mastersofscale.com

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The Wrongness Playbook, part 2, w/Patreon's Jack Conte Sep 06, 2022

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When is it time to double down on your instincts, and when is it time to open yourself up to feedback? Sometimes it comes down to a hard call… that you might get totally wrong. In Part Two of our episode with Patreon’s Jack Conte, you’ll hear how he was able to raise capital by telling his authentic story after a series of pitches that went disastrously wrong! And you’ll hear how his worst mistake as a founder helped him reconnect with Patreon’s mission and community, and build Patreon into a $4B company. How can being wrong accelerate your business? It takes running at the solution with insatiable curiosity.

Read a transcript of this episode: https://mastersofscale.com

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Rapid Response: Holding business accountable from Meta to McDonald’s, w/Color of Change’s Rashad Robinson Sep 01, 2022

Show notes

When it comes to racial justice, many companies and organizations haven't matched their reality to their words. Rashad Robinson, the president of Color of Change, the largest online racial justice organization in the U.S., is holding major corporations accountable. Hear Rashad talk through the difficulties of changing systems from Hollywood, Silicon Valley, to Washington DC, getting help from President Barack Obama, and what business leaders can do to actively change racial injustice.

Read a transcript of this interview at: mastersofscale.com

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The Wrongness Playbook, part 1, w/Patreon's Jack Conte Aug 30, 2022

Show notes

Building a business means making mistakes. Lots of them. But how you’re wrong isn’t always obvious. Jack Conte has learned this lesson as a working musician — and while scaling Patreon into a company worth $4b. In Part One of a two-part series, you’ll hear how Jack wrote his own Wrongness Playbook, as he learned to answer questions like: If something isn’t working, is it time to trust your instincts? Or is there critical feedback you’ve been ignoring?

Read a transcript of this episode: https://mastersofscale.com

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Rapid Response: Amazon’s plan to be big, green, and beloved, w/AWS CEO Adam Selipsky Aug 25, 2022

Show notes

Amazon wants to get bigger, but with that scale comes great responsibility. So says Adam Selipsky, CEO of Amazon Web Services, the most profitable and fastest growing part of the tech giant. Selipsky, who also oversees Amazon’s climate change efforts, points to two additions to the company’s vaunted “Leadership Principles” as evidence of Amazon’s commitment. Arguing that AWS is still in early days, he shares what he’s hearing from other CEOs about their biggest concerns, why “carbon intensity” is the best measure of climate progress for businesses, and what Amazon's aspiration to be “Earth’s best employer” really means.

Read a transcript of this interview at: mastersofscale.com

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Strategy Session: How to build trust in a brand-new space? How do you balance limited cash and big ambitions? Aug 23, 2022

Show notes

How can small businesses survive in times of volatility? How should an entrepreneur balance limited resources with big ambitions? Reid Hoffman and Bob Safian answer questions from small business owners in the Masters of Scale community. Plus: another round of Pivot Point, and a Need to Know segment.

Learn more about becoming a Masters of Scale Member: www.mastersofscale.com/members

Read a transcript of Strategy Session 13 at https://mastersofscale.com/strategy-session-13-how-to-build-trust-in-a-brand-new-space/

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