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    Education

    Mastering Business Analysis

    Your key to advancing your career as a Business Analyst and beyond

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    Copyright: © MasterClass 247 LLC

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    Latest Episodes:
    MBA213: Applying Theory of Constraints Jul 28, 2020
    Show notes

    If you want to accelerate and deliver with greater speed and flexibility that’s critical to serving your customers, combine Agile with Theory of Constraints. Clarke Ching shows us how.

    Show Notes

    Perhaps you have Agile teams that are doing everything right; they’re limiting work in progress, communicating well, and delivering with quality. But maybe you want to accelerate and deliver with greater speed and flexibility that’s critical to serving your customers.

    Theory of Constraints is an approach to helping organizations achieve their goals by identifying bottlenecks.

    Listen to the full episode to understand how to combine Theory of Constraints and Agile practices to accelerate delivery.

    The post MBA213: Applying Theory of Constraints appeared first on Mastering Business Analysis.


    MBA212: Transforming Your Work with Modern Agile Jul 07, 2020
    Show notes

    Joshua Kerievsky shares the four principles of Modern Agile and how they can help you find better ways of working and achieve better business outcomes.


    MBA211: Adaptive Leadership May 19, 2020
    Show notes

    In this time of unrelenting change, we need leadership at all levels. Here's what you need to help your team succeed.


    MBA210: Vital Communication Apr 14, 2020
    Show notes

    Communication is vital to success on teams and organizations. In this episode, Tommy Re shows us how to dramatically improve communication.


    MBA209: Visual Thinking Mar 31, 2020
    Show notes

    Grant Wright Shares simple Visual Thinking tools and practices to help your team get aligned and retain information.

    Show Notes

    Do you want to increase retention of information, ensure alignment and a shared understanding, and increase creativity? Visual Thinking can help get everyone on the same page, increase the team’s ability to solve problems, and help everyone remember what was discussed.

    Listen to the full episode to understand the tools and techniques of Visual Thinking and how they can benefit you on your next initiative.

    Additional Resources

    Useful books on Visual Thinking:

    • The Sketchnote Handbook by Mike Rohde
    • The Sketchnote Workbook by Mike Rohde
    • Visual Thinking by Willemien Brand
    • The Non-Designer’s Design Book – Design and Typographic Principles for the Visual Novice by Robin Williams
    • Thinking With Your Pen by Martin Haussmann

    Other related books:

    • The Art of Explanation – Making your ideas, products & services easier to understand by Lee Lefever
    • Resonate – Present Visual Stories that Transform Audiences by Nancy Duarte

    Other useful resources:

    • Www.verbaltovisual.com – Doug Neil – great videos on sketch noting, suitable for beginners
    • Www.gamestorming.com – Dave Gray’s co-creation tools with lots of great visual facilitation ideas
    • Www.xplane.com – Dave Gray’s consulting company – useful blog & other info
    • Www.innovationgames.com – Luke Hoffman
    YOUR HOMEWORK
    Don’t be intimidated by visual thinking. Start small with doodles in your own notebook or add a few hand-drawn visuals in your next PowerPoint deck.
    Don’t forget that using colored Post-It Notes is a form of visualization too.
    Get inspired by searching Instagram for #VisualThinking.
    Finally, start building your own hand-drawn icon library by having several pre-defined shapes and images that you practice and can draw.

    Links Mentioned in this Episode

    • Grant’s website: scarlettsolutions.co.uk

    Grant Wright has over 20 years’ experience of delivering and leading enterprise-scale transformation and digital service design across government and financial services sectors. He is a Principal Consultant and Director of Scarlett Solutions, a UK based consultancy specializing in business analysis/architecture, agile product management and business transformation. He actively practices Visual Thinking throughout his work and is passionate about its ability to create alignment, improve understanding and generate creative ideas.

    Thank you for listening to the program

    To get more valuable content to enhance your skills and advance your career, you can subscribe on iTunes and other podcatchers.

    Also, reviews on iTunes are highly appreciated! I read each review and it helps keep me motivated to continue to bring you valuable content in each episode.

    The post MBA209: Visual Thinking appeared first on Mastering Business Analysis.


    MBA208: Facilitative Leadership Mar 19, 2020
    Show notes

    Author Michael Levine helps us unleash the power of large, diverse teams of smart, experienced individuals to deliver positive business results.

    Show Notes

    How can you unleash the power of large, diverse groups of smart, experienced individuals to deliver positive business results through software development?

    Large-scale software development is a complex endeavor, especially in today’s volatile, uncertain, complex, and ambiguous world. While groups of people have come together in the past to achieve great things (build the pyramids, send humans to the moon), the complexity and scale of software development requires a different type of leadership, especially in an Agile environment.

    For large, diverse teams to successfully develop software solutions, we need people who can both lead those teams to the right outcomes and create the type of environment within the organization where teams can succeed.

    Facilitative Leadership

    Command and control or directive leadership styles don’t create the environment where Agile software development teams can succeed. A Facilitative Leader uses a different style of leadership. They use the elements of rigor, alignment, and efficiency to achieve better outcomes.

    Rigor leads to better decision-making by establishing an approach to decision-making. Defining the decision to be made and using meaningful data removes bias and leads to better decisions.

    To overcome the complexity of many individuals creating a large software solution, the Facilitative Leader must ensure alignment by setting a vision and common goals. Alignment towards a compelling goal leads to everyone’s engagement and the entire team contributing their diverse skills and thinking to achieving that goal. By developing a rigorous approach to decision making and gaining alignment within the team, the Facilitative Leader can create efficiency by eliminating waste. Ensuring that the team is able to focus on achieving the goal is critical. Meetings need to have goals and agendas that bring the team members closer to developing the right software solution.

    Listen to the full episode to understand how to put people first and become a facilitative leader.

    YOUR HOMEWORK
    Go on a Gemba Walk.
    Go see real users and observe how they use the system. This gives you insights to better and more valuable solutions for your customers.

    Links Mentioned in this Episode

    • Michael’s website: ThriveGlobal.com
    • Get Michael’s book, People Over Process
    Michael Levine

    Michael Levine is an expert on lean and agile software development and the author of three books. His previous books are Tale of Two Systems: Lean and Agile Software Development for Business Leaders, and Tale of Two Transformations: Bringing Lean and Agile Software Development to Life. His third book is People Over Process: Leadership for Agility.

    Thank you for listening to the program

    To get more valuable content to enhance your skills and advance your career, you can subscribe on iTunes and other podcatchers.

    Also, reviews on iTunes are highly appreciated! I read each review and it helps keep me motivated to continue to bring you valuable content in each episode.

    The post MBA208: Facilitative Leadership appeared first on Mastering Business Analysis.


    MBA207: Bad Behaviors in the Workplace Mar 04, 2020
    Show notes

    Paul Pelletier helps us to understand the root causes of disrespectful behaviors at work and how to address them.

    Show Notes

    Have you ever witnessed toxic behaviors that bring down a team or lead to project failures? Bad behaviors can come in a variety of forms; from rolling your eyes when someone is talking to outright bullying.

    These disrespectful behaviors disrupt meetings, lead to a lack of collaboration, and cost organizations millions of dollars each year in failed projects and employee turnover.

    But what can we do about these bad behaviors? Paul Pelletier provides some tips and advice on how to approach these issues and address them before they have a negative effect on the team.

    Listen to the full episode to understand the root cause of these disrespectful behaviors and how to address them.

    Addressing Bad Behaviors at Work
    YOUR HOMEWORK
    Spend a few minutes creating rules of engagement or ground rules with the team so that you can refer back to what was agreed when bad behaviors start.

    Links Mentioned in this Episode

    • Paul’s website: PushingPastImpossible.com
    Paul Pelletier

    Paul Pelletier has been a corporate lawyer, an executive, a project manager, and is frequent keynote speaker. He’s a ground breaking expert in bullying, workplace respect & conflict management and the author of “The Workplace Bullying Handbook”.

    Thank you for listening to the program

    To get more valuable content to enhance your skills and advance your career, you can subscribe on iTunes and other podcatchers.

    Also, reviews on iTunes are highly appreciated! I read each review and it helps keep me motivated to continue to bring you valuable content in each episode.

    The post MBA207: Bad Behaviors in the Workplace appeared first on Mastering Business Analysis.


    MBA206: Succeeding with Analytics Feb 21, 2020
    Show notes

    Jim Rushton helps us to understand why 80% of analytics projects fail and what you can do to make sure yours succeeds.


    Lightning Cast: BA Goals Revisited Feb 12, 2020
    Show notes

    Building on last year’s episode about BA performance goals, we discuss how to choose the right goals and achieve them.

    Business Analyst Goals Revisited

    The post Lightning Cast: BA Goals Revisited appeared first on Mastering Business Analysis.


    MBA205: Beyond Data Literacy Feb 05, 2020
    Show notes


    Lori Silverman helps us get real value from data by developing core competence and creating the culture needed to support collaborative data-informed decision making.

    Show Notes

    Many organizations are trying to use data for better decision making. Unfortunately, most aren’t getting the value they expected. Recent research suggests that people and process are impediments to seeing value from data efforts.

    To get to collaborative informed decision making and getting real business value from data, we need to change our culture and develop core competencies across the organization.

    What’s missing from most organizations is an understanding of the decision making process that we’re using. What is the model or framework you’re going to use in a collaborative way to get the right parties involved and for the right data to be collected to make the right decision?

    We need people who can shepherd organizations from data to decisions to actions to real business results.

    Listen to the full episode to understand how to help your organization make this shift and the role you can play to promote collaborative informed decision making.

    Beyond Data Literacy: Shepherd your organization from data to results
    YOUR HOMEWORK
    Start asking questions related to metrics and data. How will the data be used? What question are we trying to answer? What actions will we take based on the data?

    Links Mentioned in this Episode

    • Partners for Progress website
    Lori Silverman

    For almost 30 years, Lori Silverman has helped firms develop and implement successful long-term strategies. Lori was the Program Director for the Project Management Master’s Certificate at UW-Madison and taught in UW-Milwaukee’s Project Management Certificate Program. She is an author and keynoted at several industry conferences.

    Lori’s LinkedIn Profile

    Thank you for listening to the program

    To get more valuable content to enhance your skills and advance your career, you can subscribe on iTunes and other podcatchers.

    Also, reviews on iTunes are highly appreciated! I read each review and it helps keep me motivated to continue to bring you valuable content in each episode.

    The post MBA205: Beyond Data Literacy appeared first on Mastering Business Analysis.


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