Manager Tools

Latest Episodes:

You Might Want to Consider ... Dec 30, 2013

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Executives are often vague or indirect in giving feedback. One way they do so is to say, "You might want to think about..."

Visual Record-Keeping - Part 2 Dec 23, 2013

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The conclusion of our recommendation of using Visual Record-Keeping for meetings that require collaboration and discussion about future plans and discussions (versus historical discussions like status reporting).

Visual Record-Keeping - Part 1 Dec 16, 2013

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This guidance recommends using Visual Record-Keeping for meetings that require collaboration and discussion about future plans and discussions (versus historical discussions like status reporting).

Don't Change Metrics Dec 09, 2013

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This guidance describes why not to change the metrics you use for your team's behaviors.

Horstman's Law Of Uncertainty Dec 02, 2013

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This guidance describes what to say when you don't have an answer to a question, even when it's urgent.

Three Strikes Delegation Nov 25, 2013

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This guidance describes what to do when a direct repeatedly says no to delegation asks.

My Direct Doesn't Want To Change Nov 18, 2013

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This guidance describes how to interact with a direct who resists or refuses more, new, or different work because they're "comfortable where they are", or "not interested in promotion."

Politics 101 - Chapter 4 - Know Thine Enemies Nov 11, 2013

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How to be more effective by planning for your enemies' inevitable efforts to undermine you.

Horstman's Noon Rule of Scheduling Nov 04, 2013

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This guidance describes why your day "gets away from" you, and how to schedule more effectively.

Hiring "Overqualifieds" - Part 4 Oct 28, 2013

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The conclusion of our guidance on how – and why – to hire "overqualified" candidates.