Manager Tools

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Your Job Includes Teaching Professionalism - Chapter 1 - Timeliness - Part 2 Aug 03, 2026

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Don't believe the "news" that organizations are changing so fundamentally that the core standards of professionalism no longer apply. In fact, as the world becomes faster, the old rules of working together effectively and efficiently become even more important. The speed of AI only adds to this insistence. We start with teaching timeliness because a professional who isn't timely isn't a professional at all.

Your Job Includes Teaching Professionalism - Chapter 1 - Timeliness - Part 1 Jul 27, 2026

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Culture - Chapter 3 - Performance! Jul 20, 2026

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There's always a lot of talk by a lot of so-called experts about culture. That's because they define culture any way they want. That way they can say whatever they want. But some cultures are better than others, regardless of any definition those experts apply.

Give Positive Feedback Just For Doing Their Job! - Part 2 Jul 13, 2026

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The vast majority of things that happen in your organization are good. Otherwise your company would go out of business. But most managers think their job (and it's a part they hate) is to give negative feedback. They have it backwards. The road to be able to give negative feedback and have it be effective is through positive feedback. And we're putting too high a bar on what behaviors deserve feedback.

Give Positive Feedback Just For Doing Their Job! - Part 1 Jul 06, 2026

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Sourcing And Your Bench Jun 29, 2026

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If you have a good network, with some of those in your network on your bench, you can shorten your hiring process and increase the chances of a successful hire.

How To Work With Competencies Jun 22, 2026

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There's an organizational tool, almost always used by Human Resources, called competencies. Even though it's a fairly popular model for thinking about professional development, it's a terrible system we don't recommend. But if you have to use competencies, here's how.

Presenting Mistakes - Chapter 2 - Rigidity Jun 15, 2026

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One of the most common presenting failures is being too rigid in one's preparation and delivery. If you're not well prepared, and therefore flexible, your rigidity can cause your message to not be persuasive.

Company Change With A Promotion Is Unlikely - For Managers - Part 2 Jun 08, 2026

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Many professionals think that one way to keep their career moving upwards is to change companies. Unfortunately, this is a relatively rare occurrence.

Company Change With A Promotion Is Unlikely - For Managers - Part 1 Jun 01, 2026

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Many professionals think that one way to keep their career moving upwards is to change companies. Unfortunately, this is a relatively rare occurrence.

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