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Denver Baker, owner of MD Heating is in the virtual studio this week to talk about his success implementing project financing for his customers. Denver is a long-time friend and fan of the pod, he's joined us in the past to talk other business topics and for a great discussion on EV Service vehicles (See that here: https://youtu.be/PntUWOGWr-o)
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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb
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Australian Luke Cazaly is the owner of Flametech Heating & Cooling. Luke is a longtime friend of the pod, it was fun catching up with him and talking business and family. Thanks Luke!
Takeaways
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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb
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Eric and Andy discuss the complexities and challenges of managing construction projects, particularly in the plumbing sector. They share real-world scenarios that highlight the importance of proper project management, the necessity of permits, and the impact of customer expectations on project timelines.
The discussion also delves into the differences between time and material pricing versus bidding, emphasizing the need for clear communication and scope definition. Throughout the conversation, they reflect on lessons learned from ongoing projects and encourage community engagement for shared insights.
Takeaways
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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb
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In this conversation, the guys discuss the complexities of hvac projects, pricing strategies, and the importance of customer communication in the HVAC industry.
They share personal experiences and insights on how to effectively engage with customers, manage expectations, and highlight the value of quality components.
The discussion also touches on financing options to help customers afford necessary services, emphasizing the need for empathy and understanding in customer interactions.
Takeaways
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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb
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We love reading your questions and comments. Keep sending them!
This week the guys talk partnerships, contracts, marketing during a slowdown and more.
Eric owns a media company along with his business partner John Mesenbrink (host of the Appetite for Construction podcast) so he's had over ten years of experience in this area.
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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb
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The very last thing I want to do as the contractor is make a not-so-great situation worse" Andy Mickelson
What happens when you figure out there's a problem on the job, how you handle it says a lot about you as a company/service provider. This week the guys are talking recent jobs and problems and an amazing tax credit/rebate situation happening in Andy's market.
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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb
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Somewhat of a chat session this week. The guys talk about some products they really like, lots of talk on equipment and piping fittings/materials that make everyday a little faster/easier/enjoyable.
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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb
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Have we become too complacent when it comes to ordering online?
Its 2025 and yet, somehow and for whatever reason this online supplier is asking for four forms of order verification and signatures upon delivery for regular, everyday plumbing and hvac material orders lol!
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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb
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Would you hire someone with zero trade work experience? What if they're in their 30's? How old is too old to start in the trades?
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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb
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Are you the low bid? Are you being beat by the low bidder but offering a more complete job, is it apple to apples? This week the guys chat about a recent encounter Eric had on the job with another local plumber.
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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb
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