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    Technology

    Learning Is The New Working

    ‘Learning Is the New Working’ is a new podcast from Chris Pirie, ex-Microsoft Chief Learning Officer and now independent investigator of The Future of Workplace Learning. A set of stimulating conversations with some of the leading thinkers and edge practitioners in the modern Workplace Learning space, from Chief Learning Officers  to Learning Experience Designers, from Neuroscientists  to Technologists, vendors of Learning Tech, and the HR leaders charged with developing human capital potential.  Our topics are everything from the American skills crisis to our scary, but fascinating, century: how the rise of the robots, AI, employment and demographic change are re-shaping all our lives – in work and out of it. We will also explore how the process of Learning is itself changing with current and emerging technology, share war stories about which new ways of delivering Learning work, what Sales Enablement is versus what it could be, what a ‘Learning Science’ might offer… all with the ultimate aim of empowering the CLO.

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    Copyright: © Copyright The Learning Futures Group

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    Latest Episodes:
    Working Out Loud: Sea Salt Learning’s Julian Stodd Oct 09, 2019
    Show notes

    Julian Stodd is Captain and Founder of innovative independent Workplace Learning company Sea Salt Learning. Physically located on the South Coast of the UK, near the seaside town of Bournemouth, Sea Salt is in fact a ‘ship’ of independent thinkers, practitioners and consultants. Based around the world, Sea Salt offers a range of client services, including helping organizations build their own Learning Architectures. In our conversation, we hear why an organisation that ‘learns from people’ is different from one that ‘does learning to people,’ and other topics that include: why a place for great mountain biking and kayaking is also the best place to come home to, even after 36 weeks per year on the road; his personal journey from Archaeology and Material Scientist to researcher into the Neurophysiology of Story-Telling to ‘Pragmatism;' the key Sea Salt Learning concept of ‘The Social Age’ and ‘socially dynamic organizations;' why trust is becoming more and more critical; lessons from the Stonewall Riots & the messages architectural delay in NYC give us; and that we may not be living in a time where hard answers are even possible.


    Learning 4 Good - Or, ‘How Learning Helps Those Who Do Good, Do It Better’ Sep 25, 2019
    Show notes

    In this special Season overview episode, I shoot the Learning 4 Good breeze - on his birthday! -with my fellow Season collaborator Lutz Ziob. Microsoft’s GM for all things Learning for 11 years, Lutz, who also held senior training and L&D roles at places like CompTIA, WordPerfect and Novell, holds degrees from prestigious British and German Universities, and is a recognised authority on Workplace Learning. Lutz is now the CEO of Ziob Consulting, which focuses on the dynamic interaction between technology innovation, skills and job transformation, and the changing approaches to learning and skills development, especially in the context of Africa, building on his years as Dean of Microsoft’s ‘4Afrika Academy.’ In our discussion we outline why we decided now was a good time to hear from Learning experts in the non-profit sector, as well as details about Putz’s personal mission and career journey, from researcher to software sales to education, as well as: why the workforce of the future will have an African face; the growth in informal employment and why you can genuinely talk about ‘Hustler MBA’ programs; the importance of building local capacity in the humanitarian aid sector; teasers for some of our confirmed guests, including Well Told Stories, DevEx, Red Cross/Red Crescent and The Harambe Youth Employment Accelerator; why 6 out of 10 of the fastest-growing global economies are in Sub-Saharan Africa; really innovative non-school based tech workforce preparation strategies; and much more.


    The Algorithms That Can Help us Conquer Our Fears Sep 11, 2019
    Show notes

    We dialog with young edtech entrepreneur Danish Dhamani, whose Philly-based start-up, Orai (‘Oral’ + ‘AI’), offers a speech coach on your cell. Dhamani, a graduate in Mechanical Engineering from Drexel University, tells us about how he built a business out of his own fear of public speaking before he goes on to tell us it’s like to have done a TED talk that’s had over a million views, the benefits of tech incubators, and other topics that include his personal journey from Pakistan to Philadelphia via Tanzania - and from Mechanical Engineer to Speech Coach; why speaking well in public is very far from being a ‘soft’ skill; why developers sit in different kinds of office spaces now; how saying ‘um’ can lose you a life (as it were!); more on that biggie, the problem of bias in AI; and the precise percentage of smile-degree you need to optimize for.


    How Visa’s Turning Learning Into A Strategic Lever Aug 28, 2019
    Show notes

    Today, we sat down to talk with Gordon Trujilo, Head of Learning Enablement at global financial payment platform Visa, where he is also a VP of the Visa University. In our conversation, we drill down pretty deeply into what it’s like to work at that unique place, which has consciously determined that Learning needs to become a strategic lever that not just staff but also partners and customers need to pull, too. We also enjoyed a free range dialog over such issues as: why he’s based in the physically stimulating, but also distinctive work and cultural, environment of Colorado; what it’s like to be an ‘intrapeneur’ in an environment with 1.8 billion account holders; why edtech just has to stop being seen as ‘the shiny object in the room;' what social broadcasting is and might soon mean for us all as lifelong Learners; why ‘reputation as the new certification’ is becoming a reality; and why technology will soon be able to tell you why your meetings aren’t working; people are multi-tasking - and we can show you what they’re doing!


    Training Also Has To Be For The 3-Shift Grocery Store Clerk Aug 13, 2019
    Show notes

    A big welcome for this episode to influencer JD Dillon, Chief Learning Architect at microlearning leader Axonify and, of course, a well-known L&D community commentator over at LearnGeek. JD’s a super-committed and super-enthusiastic thinker about the main issues in our world, from what fuzzy leadership training really counts for to what microlearning should mean for the frontline worker, and in an intense 50 minutes we cover topics that include:
    why he lives a mile behind Disney in Florida; why he thinks we’re still in ‘chase’ mode in L&D (and why that may not be so bad); why we need to start focusing on not just the frontline worker, but also the frontline worker manager; what his motivation really is: to make sure someone goes home safe today because they read the guidance on how to work that machine right; microlearning, what it means to go to the Dark Side and work as a vendor, and much more. Enjoy!


    'At LinkedIn, We Believe In Drinking Our Own Champagne' Jul 31, 2019
    Show notes

    This week ‘Learning Is The New Working’ meets former Oracle and Tesla Sales Enablement ninja Ben Putterman, who is now tasked with helping colleagues at LinkedIn understand all about the way we want to work with sales people now. Our very stimulating review of his personal Workplace Learning journey includes great milestones such as: why Oakland rocks! Why there’s no such thing as a typical day at LinkedIn - and why that’s good; how seriously LinkedIn takes personal branding; the co-creation mission; why modern Sales isn’t about proving how great your technology is; are we spending too much time and money reassuring CEOs they’re not jerks? What the heck are we doing about training up the 'solopreneur' and the Uber driver, why social selling matters, how to Rock your Profile, and much more.


    Yeah, All This 'AI' In Your Edtech Product, Bub... What's It REALLY Do? Jul 17, 2019
    Show notes

    In a wide-ranging conversation, ‘Learning Is The New Working’ sits down with Dr Stella Lee, a Vancouver-based Digital Learning Strategist, Educator, Writer, Public Speaker, Networker and Canadian edtech startup advisor. If you wanted to design a curriculum vitae to produce an expert in Workplace Learning tech and social trends, I honestly don’t see how you’d do better than Stella has - and so it was a great privilege to work with her through key Workplace Learning issues, including: what her career Venn Diagram looks like - and what’s at the ‘sweet spot’ in that busy middle intersection; what the specific geography, demographic and cultural factors north of the US border in that big old lovely country up there mean for skills; what five generations in the Workplace might soon be looking like; what Canadians are doing about it - and what we might do well to keep track of (‘Brave New Work,’ anyone?); the central role in serious AI of ethics and diversity - and why we should be a tad reserved about all the wild claims we hear from ‘AI-Powered’ Learning systems; why we might not really want smart fitness devices, do we really need Big Data in L&D, why we get so stressed about the LMS-LXP debate but everyone in the Third World just uses WhatsApp - and much more.


    Degreed: 'Your Marathon Time 10 Years Back Is Not A Fitness Metric For Today' Jul 03, 2019
    Show notes

    Today, please give a warm welcome to Kelly Palmer, edtech leader Degreed’s official Workplace Futurist, L&D trend thought leader. Kelly, the former Chief Learning Officer at LinkedIn and who is also, of course, co-author of 2018’s widely read Workplace Learning think-piece 'The Expertise Economy' is a great interview - taking us on a tour of the Learning horizon that includes her personal road from studying Literature to Educational Technology to Product Development roles at Sun Microsystems; How come she ended up living two blocks from Grace Cathedral; Why you can’t prove your aerobic fitness with your decade old Marathon PB - so it’s probably time to jailbreak the degree; Silicon Valley’s new career realism: they won’t stay for ever - but let’s really try to be so great they’ll one day come back; HOW many jobs will go? Really?; Talent analytics, the future of the Learning & Development team, why CEOs are getting real interested in what you do - and much more.


    'The Accountability Is The Learning' - Airbnb's Kate Shaw (Part 2 of 2) Jun 19, 2019
    Show notes

    We continue to work through the problem of Change in both society and Workplace Learning with the second part of our special Season 2 opener, our two-part debate with Kate Shaw, Director of Learning at Airbnb. We go pretty deep here with Philosophy and Emotion... so be warned! Our topics include: Why it’s kind of b.s. to tell employees we ‘want them to learn’ - when we actually want them to run really smart experiments, and their accountability off them is what they Learned; Why even really smart people can be pretty poor at predicting outcomes; A useful tool (the Cynefin problem taxonomy) - problems can be simple, complicated, complex or chaotic; Conceptual analysis time - what is ‘belonging’? How can we really unpack it? Better - how do we teach it to Airbnb employees so they can create it for us customers? Why you need to be ‘seen’ at work, and why that includes being encouraged to contribute; why D&I is so important - but isn’t a fully developed approach yet; why it’s sometimes OK to get some theoretical ‘wet paint’ on the CEO; nudge economics, moving from noise to behaviour change, why Workplace Learning leadership is more about curation and contextualizing than content delivery, a very noisy motorbike, and much more!


    To Airbnb Via The Soviet Union & Star Wars: Airbnb's Kate Shaw (Part 1 of 2) Jun 05, 2019
    Show notes

    Let’s work through the problem of Change in both society and Workplace Learning with the first part of a two-part debate with Kate Shaw, Director of Learning at Airbnb. A very high-profile Workplace Learning practitioner with a peerless CV that includes working at both Lucasfilm and Apple - but which started out with Kate studying Russian History at college and which gave her a defining experience visiting with people who were at once so different from us but who also had their own perspective “as valid as my own” - Kate and I go on a journey that hits stops like: Why you can think you’re a depressed nihilist - but how you get betrayed by a love of great food into being a happy Epicurean! How a trip to live among the Cursed Enemy can change you up; How having a Mom that struggled to get the kudos for her work shapes your whole view on life, work, and a Changing workplace; Why a VC was so unimpressed with the original elevator pitch for Airbnb that he asked, ‘I hope you guys have other ideas than this?’… about a platform that has now hosted half a billion nights and is at a higher valuation than its 100-year old biggest competitor; Why you just now and then need to stop working with Silverbacks; The link between Design and Technology, why College just isn’t ever going to enough any more, why the good stuff happens when you make things collide - and much more.
    I’d also like to say a big thank you to this episode’s sponsor, Humentum - a global membership association providing training, convening, and support. Humentum works towards social good by helping its partners manage compliance and risk, juggle their finances, design great Workplace Learning programs and overall helping people perform at their best. With offices in Washington, DC, and Oxford, UK, as well as regional hubs in Africa and Latin America, with experts based in a range of countries around the world, Humentum has a mission to inspire and achieve operational excellence at any organization focused on positive societal impact: here’s a great YouTube video that explains what they do.
    Resources
    Kate and I talked a lot about the idea of ‘Blitzscaling,’ as defined by LinkedIn co-founder Reid Hoffman and Chris Yeh in the book of the same name published last year.
    Remember this is the first of a 2-part episode, so we will have more Notes for the second and final part in 2 weeks’ time. Thanks - and enjoy!


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