Leading Learning Podcast

433: Talking PCO Power with Amrit Ahluwalia Oct 29, 2024

Amrit Ahluwalia is executive director of Continuing Studies at Western University in London, Ontario, Canada, where he’s focused on growing Western’s professional and continuing education reputation and approach to match the reputation and approach the institution already brings to its research and undergraduate programing. Before joining Western, Amrit founded The EvoLLLution, and he ran the publication for a little over ten years. He also hosts the EdUp PCO podcast.

In episode 433 of the Leading Learning Podcast, Amrit talks with co-host Jeff Cobb about the revenue imperative facing most professional, continuing, and online (PCO) education units; the need for the 60-year curriculum; collaboration between higher ed and associations; COVID’s impact on learner expectations; the value for many learning businesses of moving beyond a content producer mentality to being a curator and a guide; and Pink Floyd.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode433.

432: Talking Education with Nuno Fernandes Oct 22, 2024

Nuno Fernandes is president of American Public University System. One of the pioneers of online education in the United States, APUS now offers 200 programs serving more than 90,000 students in 50 states and almost 50 countries around the world.

In this episode of the Leading Learning Podcast, number 432, Nuno shares how he came to lead a higher education institution, and he and co-host Jeff Cobb talk about the current state of higher ed, the rising costs of a university degree, marketing and education, the impact of artificial intelligence on education, the role of partnerships in the future of adult learning, and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode432

431: Why Motivation and Mindset Matter Oct 15, 2024

Motivation and mindset are two of the baseline requirements for effective, lasting, and enjoyable learning. Through thoughtful design and delivery, learning businesses have the ability and opportunity to influence the motivation and mindset of the learners they serve.

In this episode, number 431, Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele look at these two related but different concepts and talk about how each impacts learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode431.

430: A Bullseye for Learning Oct 08, 2024

Impact is one of the core goals at the heart of most learning businesses, and we believe that impact should be as broad as possible—meaning ideally your learning business delivers significant and relevant results for learners, for the organizations that employ those learners, and for the fields, professions, and industries those learners work in.

In this episode, number 430, Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele look at how providing learning paths, offering valued credentials, and aligning with employer needs are three activities that can deliver impact on their own and how the combination of all three is more potent—and a bullseye learning businesses might want to aim for.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode430.

429: Developing Education Strategy with Pam Rosenberg Oct 01, 2024

Having a strategy is part of what any learning business needs to thrive. But what does establishing a strategy look like? In this episode, number 429, we get a peek behind the strategy-developing curtain in a conversation.

Pam Rosenberg, director of education for the American Society for Nondestructive Testing, has been in the exciting role of helping to develop ASNT’s first formal education strategy.

Pam talks with Leading Learning Podcast co-host Celisa Steele about build, borrow, and buy choices for creating a catalog; the need to assess the quality of learning content; competition from subject matter experts; the reality and challenge of serving check-the-box learners; the importance of connection; and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode429.

428: Education Revenue: Necessity, Reality, Opportunity Sep 24, 2024

Most learning businesses have three goals at heart: reach, revenue, and impact.

Reach deals with clearly identifying who you can and should serve and then connecting with them. Impact involves delivering real results for learners, organizations, fields, professions, and industries. Revenue is the lifeblood that keeps a learning business alive.

Very few would disagree that impact and reach are important, but making money off education can cause discomfort to some. And so in this episode we focus on the necessity the reality, and the opportunity revenue represents.

Show notes and a downloadable transcript are available at https://leadinglearning.com/episode428.

427: Heutagogical Opportunity? Sep 17, 2024

Heutagogy might be the most important and powerful idea in learning that you never heard mentioned on the Leading Learning Podcast. Until today. If a learning business embraces heutagogy, it will be well positioned to lead learning in the field, industry, or profession it serves because it will have enlisted the help of all learners.

In this episode, number 427, co-hosts Jeff Cobb and Celisa Steele talk about the emergence of heutagogy, its relationship to andragogy, and the potential it might represent for learning businesses.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode427.

426: Talking Online Learning with Luke Dowden Sep 10, 2024

In the U.S., higher education institutions are increasingly interested in serving nontraditional students, in providing credentials beyond degrees, and in using online learning to extend their reach beyond physical campuses. As those changes happen in higher ed, ripples are created that impact the learning business landscape.

Luke Dowden is the chief online learning officer at the Alamo Colleges District, located in San Antonio, Texas. In this episode, number 426, Luke talks with Leading Learning Podcast co-host Jeff Cobb about the good and the bad of online learning becoming an established part of higher education, digital credentialing, non-credit offerings, credit for prior learning, and partnerships between higher education and other organizations serving the third sector.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode426.

425: What's Necessary to Learn Sep 03, 2024

Learning is both a natural, intuitive activity all humans engage in and a complicated process we haven’t yet fully appreciated or understood. While there are plenty of nuances and neuroscientific details that factor in, fundamentally learning requires three elements: motivation, time, and effort.

In this episode of the Leading Learning Podcast, number 425, co-hosts Jeff Cobb and Celisa Steele focus on some of the most important takeaways from andragogy and learning science, things that can help you be a better learner yourself and things that can position your learning business to address common barriers to learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode425.

424: Audiences and Products, Existing and New Aug 27, 2024

Fundamentally there are only two factors to consider when looking to grow the reach, revenue, and impact of your learning business: audiences (those you sell to) and products (what you sell).

In this episode of the Leading Learning Podcast, number 424, co-hosts Jeff Cobb and Celisa Steele break down four high-level approaches to growing your learning business, weigh the generic risks of each, and then focus in on ways to maximize adoption of existing products among your existing audiences.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode424.

423: Pursuing Quality with IACET's Randy Bowman Aug 20, 2024

In a crowded and competitive market, high quality signaled by accreditation can help a learning business stand out. That’s why we wanted to talk with Randy Bowman, president and CEO of the International Accreditors for Continuing Education and Training, a nonprofit standards development and accrediting body.

In episode 423, Randy talks with Leading Learning Podcast co-host Celisa Steele about what IACET does to support providers of learning, the development and maintenance of important standards like the continuing education unit (or CEU), the benefits of accreditation, and the surprising fact that two-thirds of organizations undergoing IACET’s accreditation process don’t offer CEUs—they embark on the process for the other value it can bring it.

Show notes and a downloadable transcript are available at https://leadinglearning.com/episode423.

422: Beyond Competitive Advantage Aug 13, 2024

Competitive advantage, whether sustained or transient, is becoming harder and harder to maintain. Collaborative advantage may be the answer.

In this episode, number 422, we recap competitive advantage, sustained advantage, and transient advantage and then posit a fourth type of advantage for learning businesses to consider: collaborative advantage.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode422.

421: Empowering Learning Business Leaders Aug 06, 2024

Self-reflection is an important tool for learners and an important activity for learning business leaders. Dr. Will Thalheimer includes a succinct list of what a great learning leader should be in his book The CEO’s Guide to Training, eLearning & Work.

In episode 421 of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele use his list as the basis for a look at what goes into leading a learning business well.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode421.

420: Not Calling the Shots with Kemi Jona Jul 30, 2024

Learning businesses are part of the third sector of education—the sector that serves the adult learner after they work through the K-12 sector and, then for some, the degree-granting higher education sector. Higher education institutions are increasingly playing a role in serving lifelong and continuing learners.

Kemi Jona is the vice provost for online education and digital innovation at the University of Virginia, and he’s our guest for this episode, number 420, of the Leading Learning Podcast. Co-host Jeff Cobb talks with Kemi about the increasing role technology is playing in lifelong learning and the challenges colleges and universities face as they look beyond their traditional audiences to serve lifelong learners. Some of those challenges will sound familiar to learning business professionals. Kemi and Jeff also talk about the growth of microcredentials and stackable credentials, the role of credit and non-credit offerings, and collaborations between higher education and associations to support lifelong learners effectively.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode420.

419: The Inquiring Mind, Part II Jul 23, 2024

In our Learning Business Maturity Model, marketing is one of the five fundamental domains learning businesses need to work on and in to mature and be successful.

The Inquiring Mind by Cyril Houle was written in 1961, but it’s a foundational text that can still provide learning businesses with a better understanding of the motivations of the learners they aim to serve.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode419.

418: The Inquiring Mind, Part I Jul 16, 2024

For learning businesses, it’s important to truly understand the learners they aim to serve. To help with that understanding, in this episode of the Leading Learning Podcast, number 418, co-hosts Jeff Cobb and Celisa Steele turn to a text that’s over 60 years old but still incredibly relevant.

In The Inquiring Mind, Cyril Houle divides lifelong learners into three categories: goal-oriented, activity-oriented, and learning-oriented. Learning businesses that understand the motivations and activities of each category will be better positioned to serve those learners and provide them with value.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode418.

417: Connection with Ginger Johnson Jul 09, 2024

It’s gotten incredibly easy to produce and consume content. That means the market value of content is approaching zero. And that means that learning businesses need to provide more than just content. Learning businesses that can provide connection are going to attract and retain passionate and engaged learners.

Ginger Johnson focuses her work on the power of human connection and the why and the how of connecting on purpose with purpose, and Leading Learning Podcast co-host Celisa Steele talks to her in episode 417. Ginger does the work of connection through keynotes, workshops, and other connection experiences. She’s the author of Connectivity Canon, an inveterate dinner party host, and an enthusiastic, joyful human.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode417.

416: Engagement Is Everything Jul 02, 2024

If you’re looking to improve the reach, revenue, and impact of your learning business, focus on engagement, not content. Content is no longer king. Engagement is everything.

In episode 416 of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele talk about why the importance of content and even context is waning and why a focus on engagement is a savvy move for learning businesses committed to creating and delivering value.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode416.

415: Looking for Balance: Online and Off Jun 25, 2024

Finding the right balance of online and offline learning to have in a portfolio is one of the critical concerns facing learning businesses in our post-pandemic world because getting that mix as close to ideal as possible is key to securing a learning business’s reach, revenue, and impact.

In episode 415 of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele offer nine criteria, accompanying guiding questions, and a scoring rubric that learning businesses might use when aiming for that right online/offline balance.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode415.

414: The Duty of Foresight with Jeff De Cagna Jun 18, 2024

On January 1, 2025, we’ll enter the second half of the turbulent 2020s and come that much closer to the Threatening 30s, to borrow the terms of our guest for episode 414 of the Leading Learning Podcast. Organizations of all kinds have a vested interest in seeing the future as clearly as possible and taking action—action to bring about the best possible future for those they serve.

Leading Learning Podcast co-host Jeff Cobb talks with Jeff De Cagna about this and much more. Jeff De Cagna is executive advisor for Foresight First, which helps association boards set a higher standard of stewardship, governing, and foresight, and a board’s duty of foresight has been Jeff’s focus for the last 10 years.

Jeff and Jeff talk about foresight as an intentional process of learning with the future and about intentional learning as a process of sense-making, meaning-making, and decision-making. While Jeff De Cagna focuses on working with association boards, much of what he has to say about foresight and our duty to our successors can apply more broadly to leaders and other staff in learning businesses.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode414.

413: The Evolving Market for Lifelong Learning Jun 11, 2024

For learning businesses that want to thrive in the evolving lifelong learning market, identifying metatrends and unpacking what they might mean in terms of risks and opportunities is crucial.

In episode 413 of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele offer ten metatrends they see when looking at how lifelong learning is shifting to keep pace with change.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode413.

412: Building a World That Learns Better Jun 04, 2024

What does a world that learns better look like? It’s an intriguing question for learning businesses to consider because learning businesses have an opportunity and a responsibility to build a world that learns better, and it’s that question that Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele explore in episode 412.

The question has a philosophical bent, but trying to answer it can have very practical implications for learning businesses in what they choose to do operationally and offer in their portfolios. It’s the kind of question that can move you beyond the usual approaches and constraints and free you to imagine and envision different possibilities.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode412.

411: The Messy Middle with Geoff Stead May 28, 2024

We’ve reached a point in history where it’s essentially a given that learning products will make use of technology to deliver, support, or deepen learning.

Geoff Stead has dedicated his career to building learning tools that sit in what he calls the messy middle between the power of new technologies and real human learning needs. He’s currently chief product officer at MyTutor, and he’s co-author of Engines of Engagement: A Curious Book About Generative AI.

In this episode, number 411, Leading Learning Podcast co-host Celisa Steele talks with Geoff about the changes he’s seen in how technology supports learning. The discussion encompasses mobile learning, the seismic shift that is generative AI, just-in-time learning, his optimistic view of the future of learning, the potency of low ego and high curiosity in collaborations, how he thinks about innovation, and common barriers to and accelerators of innovation.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode411.

410: AI Adoption: Barriers and Accelerators May 21, 2024

Capacity deals with the people and the technology a learning business has in place, and capacity has a quantitative and a qualitative aspect. How well can the people and the technology do the work, and how much can the people and the technology do?

Artificial intelligence has the potential to change both the quality and the quantity of work that a learning business does, and so, in this episode of the Leading Learning Podcast, number 410, co-hosts Jeff Cobb and Celisa Steele focus on barriers to the adoption of AI and the potential accelerators.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode410.

409: Using Data to Drive Decision-Making May 14, 2024

There are many ways to look at data. Two views that can be clarifying for learning businesses are the performance view and the potential view. You can use data to understand how you’re doing currently. How is your learning business performing? You can and should also use data to understand possibilities. How could you be doing? What products and services might you add or sunset or change?

In this episode of the Leading Learning Podcast, number 409, co-hosts Jeff Cobb and Celisa Steele discuss using data in decision-making.

Show notes and a downloadable transcript are available at https://leadinglearning.com/episode409.

408: Authenticity in Marketing with Michelle Brien May 07, 2024

Effective marketing is integral to a learning business’s success. But doing marketing well requires care and thought.

In this episode, number 408, Leading Learning Podcast co-host Celisa Steele talks with Michelle Brien, vice president of marketing at Matchbox, who approaches her work with care and thought and authenticity.

Celisa and Michelle talk about how Michelle defines marketing, the central role value plays in marketing, the rise of digital and content marketing, the potential for generative AI in marketing, and the fundamental importance of understanding your audience.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode408.

407: Adding Value With Guides Apr 30, 2024

The third sector of education can be difficult for learners to navigate, and pathways can help learners. Having guides along the pathways can help even more.

In this episode of the Leading Learning Podcast, number 407, co-hosts Jeff Cobb and Celisa Steele draw on a recent guided trekking experience to offer six takeaways about the value of guides that learning businesses might apply as they work to better serve their learners.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode407.

406: Nondisruptive Creation, Part II Apr 23, 2024

In the Tagoras Learning Business Maturity Model, strategy is one of the five fundamental domains learning businesses need to work on and in to mature and be successful.

To help with your essential strategy work, in this episode of the Leading Learning Podcast, number 406, co-hosts Jeff Cobb and Celisa Steele talk about “Part Two: How to Realize Nondisruptive Creation” of Beyond Disruption: Innovate and Achieve Growth Without Displacing Industries, Companies, or Jobs by W. Chan Kim and Renée Mauborgne.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode406.

405: The Science of Engagement with Clark Quinn Apr 16, 2024

We often hear learning businesses say they want to better engage their learners. But what is engagement, and how does it work?

In this episode, Leading Learning Podcast co-host Jeff Cobb digs into those questions with Clark Quinn, executive director of Quinnovation and author of Make It Meaningful: Taking Learning Design from Instructional to Transformational.

Jeff and Clark talk about engagement and motivation; learners’ cognitive, affective, and conative involvement; and how the cognitive aspect gets more than its fair share of emphasis. They also talk about the role of emotion in learning, about practice and feedback, and about how the ability to make better decisions is ultimately the desired outcome of most learning experiences.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode405.

404: Nondisruptive Creation, Part I Apr 09, 2024

Strategy is one of the five fundamental domains in the Learning Business Maturity Model. And most learning business leaders know that strategy is important. But truly understanding strategy and formulating intelligent strategy? That’s trickier.

To help with that understanding and formulation, in this episode of the Leading Learning Podcast, number 404, co-hosts Jeff Cobb and Celisa Steele offer an audio book report on Beyond Disruption: Innovate and Achieve Growth Without Displacing Industries, Companies, or Jobs by W. Chan Kim and Renée Mauborgne of blue ocean fame.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode404.

403: Who or What Is Tagoras? Apr 02, 2024

You can think of this episode of the Leading Learning Podcast as an origin story. Co-hosts Jeff Cobb and Celisa Steele talk about the relationship between Leading Learning and Tagoras, about what Tagoras is and does, and about the start of Leading Learning. Along the way they touch on the kinds of things that learning businesses need to be able to do, whether through the skills and knowledge of their internal team or by looking for outside support.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode403.

402: A Curious Conversation About AI with Julian Stodd Mar 26, 2024

If anything, we should all be able to agree that generative artificial intelligence is a curious thing, worthy of reflection and exploration.

Julian Stodd is a researcher, an artist, an explorer, a writer, and captain and founder of Sea Salt Learning, which helps organizations set strategy and change direction. He is also a firm believer in working out loud and a previous Leading Learning Podcast guest.

In this episode, co-host Celisa Steele talks with Julian about ideas from Engines of Engagement: A Curious Book About Generative AI, which he co-wrote with Sae Schatz and Geoff Stead. Julian’s perspective on AI is both technical and philosophical, specific and expansive, and, of course, curious.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode402.

401: Developing Business for a Learning Business Mar 19, 2024

Many skills are needed to create and sustain a successful learning business: financial know-how, marketing acumen, instructional design, to name just a few. But one area that often isn’t invested in—or invested in adequately—is business development.

Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele discuss what a business development professional should be able to do for your learning business and how having a skilled professional leading business development means the chance to improve your reach, revenue, and impact.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode401.

400: 20 x 20 Vision for Lifelong Learning Mar 12, 2024

We’re at an important point in time for lifelong learning. Much is shifting and unsettled in how humans live and work. That unsettledness means opportunity if your learning business is willing to grapple with the uncertainty and shape a vision for its role in the lifelong learning market.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele look at the current lifelong learning landscape, near-future trends, and the implications—and opportunities—for learning businesses.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode400.

399: Transformational Partnerships with Bruce Rosenthal Mar 05, 2024

To realize their fundamental mission of developing and delivering learning products and services, learning businesses need revenue. Along with direct-to-learner fees for enrollments and registrations, sponsorship dollars are often a key part of that revenue equation.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Bruce Rosenthal. Bruce helps organizations create sponsorships and partnerships that increase revenue and value for all stakeholders.

Jeff and Bruce talk about sponsorship versus partnership; the importance of thinking of “partner” as both noun and verb; why logos, visibility, and recognition are no longer a compelling value proposition; the growing emphasis on ROI and other trends in sponsorship; and COVID’s longtail impact on how sponsors engage.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode399.

398: The Difficulty of Desirable Difficulties Feb 27, 2024

Learning businesses care about creating effective learning. Doing so is at the heart of why learning businesses exist. But what happens when effective learning practices clash with what learners want or what they believe is effective?

That clash is precisely what Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele explore in this episode, which looks at desirable difficulties and the specific difficulty desirable difficulties pose for learning businesses.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode398.

397: Learning and Education Feb 20, 2024

Learning, education, and professional development are not the same. Similar, yes, interrelated even, but fundamentally and importantly different. If learning businesses take the parochial view of learning as merely education, they unnecessarily limit their impact and their possibilities.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele explore the strategic importance of recognizing the differences between learning, education, and professional development. Learning encompasses informal experiences in addition to formal education and professional development, making it the broadest, more encompassing term.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode397.

396: Storytelling for Businesses with Park Howell Feb 14, 2024

Everybody loves a good story. It’s what draws us to good books, good movies, good podcasts. And we know that good stories can draw prospective learners to us and the learning experiences we offer. But telling a good story is harder than it looks, particularly in the realm of business, where often too much emphasis is put on numbers, data, and building a case rather than appealing to emotions, human connection, familiar patterns, and satisfying hooks. If you listen to this episode, you’ll get a mini class in how to tell a good story for your learning business.

Park Howell is the founder of the Business of Story. Park comes from the marketing world, where he ran his own advertising agency for 20 years. One of his big a-has is the and-but-therefore (ABT) agile narrative framework. Leading Learning Podcast co-host Celisa Steele talks with Park about the power of storytelling, its connection to how the human brain works, and how the ABT framework works at a conceptual and a practical level.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode396.

395: Digital Credentials Aren’t Valuable Unless… Feb 06, 2024

Digital credentials aren’t as valuable on their own as they are in an ecosystem that uses open standards to connect learners and employers and where relevant data about skills achieved, pathways to new roles, and the needs of the job market intersect.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa talk about standards-based digital credentials being at tipping point and the need for learning businesses to adopt them in order to adapt to what learners are coming to expect when receiving a credential.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode395.

394: 3 Principles of Pricing Jan 30, 2024

Learning businesses rely on the revenue that comes from their educational offerings. That means learning business professionals have to know how to determine the best pricing—the best pricing for attracting and converting prospective customers, the best pricing for maintaining and maximizing revenue levels, and the best pricing for achieving strategic goals.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele touch on three principles of pricing that can help: Prices prime perception, prices drive profit, and pricing is strategic.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode394.

393: Personalization and AI with Erica Salm Rench Jan 23, 2024

With the release of ChatGPT in November 2022, artificial intelligence broke into the mainstream and became a more practical rather than theoretical topic than ever before. AI has the potential to lighten the existing load and to enable new activities for learning businesses, particularly in the realms of marketing and personalization.

Erica Salm Rench is the chief operating officer at rasa.io, which uses AI to send personalized newsletters to every recipient on an e-mail list. Before joining rasa, Erica worked in digital media and advertising at an agency, leading a team of content marketers, SEO specialists, Web developers, and online advertisers. She also worked at Tulane University in undergraduate admissions. Erica is passionate about designing effective marketing strategies, and she’s an avid student of AI.

In episode 393 of the Leading Learning Podcast, co-host Celisa Steele talks with Erica about the state of artificial intelligence, what’s on the horizon for AI, e-mail marketing, personalization, the importance of data, and the interaction and interplay of humans and AI to get work done well.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode393.

392: Preparing for 2024 Jan 16, 2024

Just as taking time to look back and reflect is a good practice, so too is taking time to look ahead and plan.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele share survey data about what learning businesses plan to focus on in 2024. You can use the data for quick benchmarking and to help you get clearer about your learning business’s priorities for the year ahead.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode392.

391: Reflecting on 2023 Jan 09, 2024

Reflection is a good practice, in life and in learning, especially for those working in and for learning businesses. But it’s all too easy to skip because taking time to reflect often isn’t as pressing and urgent as other things on the to-do list.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele act as avatars and model doing the behavior they encourage others to engage in periodically as they reflect back on 2023.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode391.

390: Redux: Strategic Doing with Ed Morrison Jan 02, 2024

Strategy and collaboration in open, loosely connected, complex networks require a different approach than the top-down planning that has long dominated organizational strategy-setting.

In this redux episode of the Leading Learning Podcast, co-host Celisa Steele talks with Ed Morrison, who pioneered Strategic Doing, an approach to strategy and collaboration in open, loosely connected, complex networks, and who co-authored Strategic Doing: Ten Skills for Agile Leadership. Celisa and Ed talk about what Strategic Doing is, some of the practical skills needed to do it well, and how learning businesses might apply it.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode390.

389: Redux: The Art and Science of Feedback Dec 26, 2023

Giving and receiving feedback is harder than most people think. Learning business professionals need to take the time to study the art and science of feedback because of the critical role feedback plays in learning.

In this redux episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele discuss how to give and receive feedback effectively, common misconceptions about feedback, and the tremendous impact feedback can have on learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode389.

388: Trustworthy Marketing with Melanie Deziel Dec 19, 2023

Trust is fundamental in marketing. Without trustworthy marketing, products and services, no matter how excellent, will languish because today, by default, audiences doubt what marketers say. What this means is learning businesses need to do the work to collect and use evidence to back up their marketing claims.

In episode 388 of the Leading Learning Podcast, co-host Jeff Cobb talks with Melanie Deziel about exactly how to do that. Melanie is co-author of Prove It: Exactly How Modern Marketers Earn Trust.

Drawing on an elegant and simplifying framework from Prove It, Melanie and Jeff discuss five types of claims businesses often make—claims about convenience, comparability, commitment, connection, and competence—and three types of evidence that can back up those claims—corroboration, demonstration, and education.

The conversation is both thought-provoking and highly practical. If you’re looking to make sure your learners see you as a trustworthy source of content—and you should be looking to do that—then this episode is for you.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode388.

387: Measuring Marketing with Greg Stuart Dec 12, 2023

Marketing has arguably undergone more change in the last decade than any other field, which means learning businesses have to stay on top of their marketing game to make sure they reach the right learners and bring in the critical revenue that keeps them humming along.

In this episode of the Leading Learning Podcast, number 387, co-host Celisa Steele talks with Greg Stuart. Having spent over three decades in the field, Greg has contributed majorly to the transformation of marketing and media. He has served as CMO, CRO, or CEO at companies across the media landscape, and he currently is CEO of MMA Global, an international trade association for marketers focused on architecting the future of marketing. Greg also co-wrote the hugely influential book What Sticks: Why Most Advertising Fails and How to Guarantee Yours Succeeds.

Celisa and Greg talk about the shift from brand-based marketing to a focus on customer experience, the lack of clarity about what marketers do and the difficulty that creates in setting a strategy, the only three go-to-market strategies, multi-touch attribution, optimizing budget allocation, personalization, and the potential impact of generative AI on marketing.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode387.

386: What Is Capacity? Dec 05, 2023

What is capacity? The dictionary defines capacity as “the facility or power to produce, perform, or deploy.” But we dig deeper to look at what capacity means for learning businesses.

We explore three key facets of capacity (people, technology, and processes), look at capacity both as an assessment of current reality and a way to think about an ideal future state, and touch on how capacity plays out at three levels (individual, organization, and community).

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode386.

385: Awakening Organizational Culture with Catherine Bell Nov 28, 2023

You’ve heard it said that culture eats strategy for lunch, and getting culture right is arguably even more important for learning businesses than for other types of organizations because the creation of a culture that truly embraces learning is so integrally tied to both what a learning business does internally and what it offers externally. This means learning business leaders need to give time and energy to fostering an awakened culture.

In this episode of the Leading Learning Podcast, number 385, co-host Jeff Cobb talks with Catherine Bell. Catherine is the founder and author of The Awakened Company, and she’s passionate about being of service to humanity and the planet. Catherine believes that, if we’re going to solve the problems that we face, we have to organize differently, and healthy culture will allow us to do that.

Catherine and Jeff talk about organizational culture, thriving relationships, viewing everyone as a leader, hiring and retention, the impact of events like the rise of generative AI and COVID on culture, the four I’s of transformational leadership, and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode385.

384: Successful Decision-Making with Jack Flaherty Nov 21, 2023

On average, we make 35,000 decisions a day. The sheer quantity means a process for making effective, successful decisions is a foundational aspect of leadership. But decision-making isn't often taught in school or on the job.

In this episode of the Leading Learning Podcast, number 384, co-host Celisa Steele talks with Jack Flaherty, author of The Decision Switch: 7 Principles of Successful Decision-Making, about his decision-making framework, decision-making as a process (not an event), the importance of self-reflection in getting better at decision-making, the role of empathy in decision-making, and the benefits of incorporating an effective decision-making process into an organization's culture.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode384.

383: Learning Styles and Learner Preferences Nov 14, 2023

Learning styles are a pernicious myth, but learner preferences are a reality that learning businesses disregard at their own risk. Learning businesses need to balance using effective learning strategies and approaches with giving learners want they want.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode383.

382: Design Learning for Behavior Change with Julie Dirksen Nov 07, 2023

Learning businesses that look for results strive to change behavior. They want to develop and deliver learning experiences that support learners in doing something new or doing something better. But designing for behavior change requires a specific focus and understanding of how learning works. Luckily, Leading Learning Podcast co-host Jeff Cobb gets to talk with an expert in designing learning for behavior change in this episode, number 382.

Julie Dirksen is a learning strategist who has spent much of her career helping people with domain expertise understand and apply core principles of instructional design so they can deliver better learning. Julie is the author of Design for How People Learn and, more recently, Talk to the Elephant: Design Learning for Behavior Change. Julie and Jeff talk about behavioral science, brain evolution, interrupting automatic patterns, conscious and automatic motivation, implementation intentions, and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode382.

381: Tripling Learning Effectiveness with Brian McGowan Oct 31, 2023

This episode will take 30+ minutes to listen to—or less if you like to speed up the audio. But, however long it takes you to get through the episode, we hope you’ll take away at least three things you can use in your learning business. Find a sheet of paper or open a note-taking app, and write down the numbers 1, 2, and 3. As you listen to this conversation with Dr. Brian McGowan, fill in a takeaway beside each number.

Brian has studied clinician learning for the last 20 years, and, for the last 14, he has specifically focused on the intersection of behavioral science and learning science. Brian and Leading Learning Podcast co-host Celisa Steele talk about what Malcolm Knowles got wrong about adult learners, practical ways to work with less than perfect learners and less than perfect learning designers, working out loud, what the long-term impact of COVID might be on learning, the uses of generative AI to support learning businesses, podcasting as an efficient way to share research and ideas, and more.

As you listen, remember to go back to your sheet of paper or app and take note of at least three takeaways.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode381.

380: Do This Not That for Learning Businesses Oct 24, 2023

The average learning business does a lot. Add what a learning business could or should do to what it already does, and the list of possibilities is overwhelming. This episode of the Leading Learning Podcast focuses on four often-overlooked areas where we think investing more time and energy will pay off for learning businesses: supporting subject matter experts, providing practice opportunities, evaluating impact, and telling a coherent value story.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode380.

379: Learner Surveys and Learning Effectiveness with Will Thalheimer Oct 17, 2023

Developing effective learning products should be a central goal of all learning businesses, and one way to gauge effectiveness and then refine learning products is with learner surveys. In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with a true expert in the domains of learner surveys and learning effectiveness: Dr. Will Thalheimer. Will is a consultant, speaker, researcher, and author of Performance-Focused Learner Surveys: Using Distinctive Questioning to Get Actionable Data and Guide Learning Effectiveness.

Jeff and Will talk about four pillars of training effectiveness, learner surveys and smile sheets, Will’s Learning Transfer Evaluation Model (LTEM), distinctive questioning for evaluations, the role of evaluation in making learning products more effective, ways to get more learners to respond to surveys, and the important role of translating research into practical recommendations.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode379.

378: Evidence-Based Learning with Jane Bozarth Oct 10, 2023

Learning businesses should base their design choices on evidence-based practices. But keeping up with the latest research takes time and energy that many learning business professionals simply don’t have. Luckily, people like Jane Bozarth exist to help bridge the gap between academic research and the implications for the design and delivery of learning experiences.

Jane Bozarth has spent many years as a trainer, a facilitator, and an e-learning designer, and she currently serves as the director of research at the Learning Guild, where she puts out monthly reports.

In this episode of the Leading Learning Podcast, Jane talks with co-host Celisa Steele about learning styles and other myths, evidence-based alternatives to popular misconceptions, the growth mindset and whether learning businesses can help alter learners’ perceptions, and what artificial intelligence does well and where it falls short.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode378.

377: Practicing What We Preach Oct 03, 2023

Practice is a powerful tool for learning, and, when you stop to look at what you do on a daily or weekly basis, you’ll see how common and natural practice is in so many realms. But too often learning businesses don’t incorporate practice into their portfolio of offerings.

In this episode of the Leading Learning Podcast, we focus on practice, but, rather than take a learning science-backed view, we take a look at a specific, real-world example of practice. Co-host Celisa Steele interviews co-host Jeff Cobb about a practice project he's working on.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode377.

376: Talking Learning, Leadership, and Results with AMA’s Manny Avramidis Sep 26, 2023

Soft skills training is a different beast than technical training, and Manny Avramidis, president and CEO of the American Management Association, knows this well. AMA provides management development and educational services to individuals and organizations in over 100 countries, with a primary focus on soft skills.

In this episode of the Leading Learning Podcast, Manny talks with co-host Jeff Cobb about how the market for professional development and education has changed and matured during his quarter century working at AMA, how AMA places emphasis on the application of the skills and knowledge it teaches, and how it can say that a very impressive 98 percent of people who have taken AMA training confirm that they apply what they've learned.

Manny also touches on his belief that a leader's success should be measured by the intelligence of their team, the value of leveraging partnerships, and why AMA and Tagoras (the parent company of Leading Learning) formed a partnership to allow membership organizations to get their learners access to AMAs library of 70 plus e-learning modules. For leaders of learning businesses and aspiring leaders, there's lots to glean from this conversation.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode376.

375: Social Learning with Nellie Wartoft Sep 19, 2023

Social learning is a fundamental, age-old method of learning. But it got somewhat lost in the broader adoption of digital learning, especially self-paced e-learning, that happened in the last 20 years, and social learning suffered again during COVID. But, done right, social learning is a highly effective and efficient way to learn.

Our guest in this episode is Nellie Wartoft, founder and CEO of Tigerhall, a social learning platform that’s trying to change how professionals learn from one another in the real world. Nellie talks with Leading Learning Podcast co-host Jeff Cobb about what’s wrong with the current approach to education and how social learning can help, five key aspects of social learning, how to tackle measuring the effectiveness of social learning, and how artificial intelligence can be used to support social learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode375.

374: Reintroducing Leading Learning Sep 12, 2023

The Leading Learning Podcast is just one part of what we do at Leading Learning. In this episode, we reintroduce Leading Learning and the range of resources, education, and insights Learning Learning provides to learning business professionals.

In brief, Leading Learning provides resources, education, and insights to learning business professionals, and we provide those resources, education, and insights via several avenues, of which the Leading Learning Podcast is just one.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode374.

373: The Imprint of Mindfulness with Dr. Ellen Langer Sep 05, 2023

On the Leading Learning Podcast, sometimes we get to talk with someone whose thinking and research have deeply influenced our work and lives. Such is the case with Ellen J. Langer, AKA the mother of mindfulness.

Dr. Langer was the first woman to be tenured in psychology at Harvard, where she is still professor of psychology. The recipient of three Distinguished Scientists awards, a Guggenheim Fellowship, and the Liberty Science Genius Award, Dr. Langer wrote the international bestseller Mindfulness, as well as The Power of Mindful Learning, Counterclockwise, On Becoming an Artist, and, most recently, The Mindful Body.

In this episode, co-host Celisa Steele talks with return guest Dr. Langer about what mindfulness is (hint—it’s not meditation), the ubiquity of uncertainty, mind-body unity, and attention to variability. They also discuss mindful contagion and how our perception (of time, of ability) changes what we’re capable of.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode373.

372: Evidence-Based DEI with Miranda McKie Aug 29, 2023

Diversity, equity, and inclusion (DEI) are important goals for any business, including learning businesses. In the wake of George Floyd’s murder, DEI gained ground, but many initiatives, unfortunately, have faltered or been cut completely in the years since.

Our guest in this episode is Miranda McKie, founder and CEO of McKie Consultants, a strategic consulting firm focusing on diversity, equity, and inclusion and inclusive product design. Miranda believes in the need for evidence-based, long-term-goal-oriented DEI initiatives.

She talks with Leading Learning Podcast co-host Jeff Cobb about the role of data in DEI, how some familiarity with data analytics is increasingly becoming a prerequisite for many jobs, and why we need to think about diversity, equity, and inclusion in the same way we approach climate change.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode372.

We are grateful to our sponsor for this episode, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

371: Borrowing Big Learning’s Business Models Aug 22, 2023

Business models are a key part of the strategy of any business. But, in our experience, learning businesses often take a set-it-and-forget-it approach to business models.

In this episode of the Leading Learning Podcast, we make the argument for why you should regularly revisit your business model. We also discuss the four key facets that are part of any business model: those are who you charge, what you charge for, how much you charge, and who you share costs or profits with.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode371.

We are grateful to our sponsor for this episode, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

370: Authenticity and Revenue Acceleration with Brent Keltner Aug 15, 2023

There are three goals at the heart of almost all learning businesses: reach, revenue, and impact. Generating revenue is essential in helping learning businesses reach the right audience and make an impact.

In this episode, co-host Celisa Steele delves into the topic of revenue with Brent Keltner. Brent began his career as a PhD social scientist and spent 10 years conducting qualitative research interviews at Stanford University and the RAND Corporation. He’s now president of Winaltyics, a go-to-market and sales acceleration consultancy, and author of The Revenue Acceleration Playbook.

Brent and Celisa delve into what it means to design an authentic buyer journey, the importance of aligning and organizing content around value, personalizing buyer value, capturing the customer voice, and how to get effective social proof and testimonials, all with the ultimate goal of accelerating revenue for your learning business.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode370.

We are grateful to our sponsor for this episode, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

369: Modern Learning with Sae Schatz Aug 08, 2023

Learning ecosystems, learning engineering, learning in the flow of life and work—these could be a list of top buzzwords. But each has gained attention for a reason. Each is important in the design and delivery of effective lifelong learning, continuing education, and professional development, and each gets its due in this episode, which features a conversation with Sae Schatz.

Sae formerly served as director of the U.S. Department of Defense Advanced Distributed Learning Initiative, and she was there when she first came on the Leading Learning Podcast. Though she no longer directs ADL, she continues to work at the intersection of human cognition and learning, technology, and data and is founder and CEO of the Knowledge Forge, which helps advance organizations through human performance and learning.

In this episode of the Leading Learning Podcast, co-host Celisa Steele and return guest Sae Schatz talk about learning in the flow of life and work, with Sae sharing insights from her work in Ukraine. Sae also shares her vision of how learning experience design, learning ecosystems, and learning engineering fit together to help organizations create and deliver effective products. Along the way, they touch on data analytics, competency-based learning, verifiable credentials, distributed identities, integration, privacy, artificial intelligence, and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode369.

We are grateful to our sponsor for this episode, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

368: External Innovation and Learning Businesses Aug 01, 2023

Innovation is crucial to the continued success of any organization, and that’s arguably truer for learning businesses than it is for many other types of organizations because of their focus on external learners and the field, industry, or profession those learners serve.

In this episode, we unpack that assertion while also breaking innovation down. Innovation isn’t monolithic and uniform. Rather innovation is variable and nuanced, and that’s what we want look at, with an eye specifically to external innovation in the context of learning businesses.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode368.

367: Talking Taxonomies and Metadata with Stephanie Lemieux Jul 25, 2023

Managing content well and communicating effectively with audiences are two key competencies needed by a learning business that wants to thrive, and taxonomies and metadata can play an important role in both.

Stephanie Lemieux is an information management consultant specializing in taxonomies and metadata. Educated as a librarian, Stephanie is now president and principal consultant at Dovecot Studio, which helps organizations optimize the way they structure and manage their mission-critical content.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Stephanie about what taxonomies are and the negotiation that has to take place between an organization and its audience to create an effective taxonomy. They also discuss the role of taxonomy in search, findability, integration, analytics, and personalization, and they talk about how content has gotten more targeted and more granular in Stephanie’s years of work. They also touch on artificial intelligence and how AI and machine learning can both benefit from and contribute to tagging and taxonomies.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode367.

366: Leadership, Happiness, and Positive Psychology with L. Michelle Smith Jul 18, 2023

Empathy is essential to both learner-centered design and effective leadership, and empathy with doubly disadvantaged individuals, like Black women, can be that much more important—and rare.

L. Michelle Smith is a certified executive and personal coach whose work is informed by positive psychology and neuroscience. She’s the author of three books, including Yes Please! 7 Ways to Say I’m Entitled to the C-Suite. L. Michelle’s specialty is moving women and women of color to the C suite and E suite. She focuses on both professional and personal success, working with women so they can lead organizations they love while also living the lives they want.

In this episode, co-host Celisa Steele and L. Michelle Smith talk about the difficulty women of color and women in general face in the workplace because of microaggressive behaviors and gender biases. They also touch on intrinsic motivation, positive emotions like gratitude and amusement, demographic changes to the workforce, the importance of sponsorship and mentorship, and the role of empathy both when leading and when designing learning.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode366.

365: Travel and Learning Jul 11, 2023

Travel can serve as a field laboratory for learning. Whether a trip is short or long, near or far, done alone or with others, travel offers an opportunity to learn.

In this episode, co-hosts Jeff Cobb and Celisa Steele discuss the pre, during, and post phases that make up both travel and learning experiences; feelings of belonging and othering that can arise; and the value of learning business professionals reflecting on their own experiences to help them design better and more empathetically for others.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode365.

364: Redux: Revisiting Adult Learning Theory Jul 04, 2023

If we had to pick just one thing as the key to the success of a learning business, we would argue for the learning experiences offered because those learning experiences are at the core of what learning businesses do.

In order to offer effective learning experiences, we need a solid understanding of adult learning theory. Although many of learning business professionals are already familiar adult learning theory, there can be tremendous value in taking time to periodically revisit it.

In this redux episode of the Leading Learning Podcast, co-hosts Celisa Steele and Jeff Cobb examine three principles of adult learning theory and the implications each has on designing, developing, and delivering meaningful learning experiences.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode364.

363: The Liberal Arts and Critical Thinking with Jeffrey Scheuer Jun 27, 2023

It’s an old debate in education, whether learning needs to be for something or whether learning in and of itself is of value. Looking at the rise of STEM and the growing focus on skills-based, job-relevant training, one might conclude that the for-something side is winning the debate. And, yet, soft skills and less immediately applicable subjects endure.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jeffrey Scheuer about the role of the liberal arts in creating critical thinkers and the essential part critical thinking plays in democracy and community. They shed light on how the individuals we educate and train can contribute positively and intelligently to society at large.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode363.

362: Beach Reads: Our Antidote to Summer Learning Loss Jun 20, 2023

The traditional long summer break from school in the U.S. can mean fun in the sun—and summer learning loss (SLL). While SLL is a documented phenomenon, not all K-12 students lose the same skills and knowledge over the summer. In fact, some make gains over the summer holiday. One of the most important things students can do to improve is read. And reading can be a powerful driver of learning for adults as well as K-12 students.

In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele offer a preview of their summer reading list, each sharing one book of nonfiction, one of fiction, and a wildcard—with a few bonus books thrown in for good measure.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode362.

361: Designing for Belonging with Dr. Susie Wise Jun 13, 2023

To be a learner, we have to identify as a learner, and belonging is critical to self-identification. That means all learning businesses need to think about how they can create situations and offerings where individuals feel a sense of belonging.

Dr. Susie Wise is a learning experience designer and author of the book Design for Belonging: How to Build Inclusion and Collaboration in Your Communities. Susie coaches leaders in equity design and innovation practices and teaches at the d.school at Stanford.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Susie about the fundamental role of belonging in learning, eight moments of belonging she’s identified, and ways to intentionally design learning experiences where belonging can emerge.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode361.

360: 10 Years of CMEpalooza with Scott Kober and Derek Warnick Jun 06, 2023

Competition from free and low-cost offerings is a reality for many learning businesses. But it’s also true that most learning businesses do offer—or should offer—free or low-cost options in their own portfolios. CMEpalooza offers an interesting case study to examine both for competitive insight and as a potential model to emulate.

Scott Kober and Derek Warnick produce CMEpalooza, a free biannual virtual conference for CME and CE professionals. CMEpalooza is a side gig for these fearless co-producers. By day, Derek Warnick works as a grant officer on the global medical team at Pfizer, and Scott Kober is managing director at Excalibur Medical Education.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with return guests Scott and Derek about how COVID did—and didn’t—impact CMEpalooza and how competition does—or doesn’t—factor into their thinking. They also discuss how producing the conference provides them with invaluable market insight and how their value proposition has evolved organically over the years but has always been guided by three principles: high-quality, easy, and free.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode360.

359: Redefining Lifelong Learning May 30, 2023

What does the term "lifelong learning" mean for you? It’s an important question for learning business professionals to ask because taking the time to reflect can lead to a better understanding of the influential role your learning business plays in your stakeholders' lifelong learning journey.

In this episode, we explore the history of lifelong learning and major viewpoints on what it is, the reasons behind a renewed interest in lifelong learning, and why taking time for to know the backstory of lifelong learning represents an opportunity for learning business leaders.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode359.

358: Learning Experience Design with Diana Howles May 23, 2023

The full, complete experience of the learner—from before they decide to sign up for a course or event, until after it's over—should be a primary concern for all learning businesses.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb is joined by return guest Diana Howles, CEO and co-owner of Howles Associates, which specializes in virtual training, virtual presentation coaching, and learning experience design.

They delve into the topic of learning experience design—what it is, why it matters, and how to implement it. They also discuss evidence-based practice, the four dimensions of learning, learner personas, journey mapping, social proof, and the importance of feedforward, not just feedback.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode358.

We are grateful to our sponsor for this episode Thinkific.

***

At Leading Learning, we believe reach, revenue, and impact are essential for all learning businesses. Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue.

With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

Coastal Drone Co. uses Thinkific Plus to sell online courses, memberships, and certifications to those looking to fly drones in Canada. Since converting its training materials into online courses on Thinkific Plus, Coastal Drone Co. has scaled its business, earning more income, training more people, and positioning itself as a leading educator in the Canadian drone industry.

Right now, as a Leading Learning listener, you can get a free month of Thinkific Plus by going to our special URL. Start your free month today at thinkific.com/learning.

357: Lifelong Learning Through COVID with Chris McLeod May 16, 2023

COVID permanently altered the operations and offerings of many learning businesses, and the Osher Lifelong Learning Institute (OLLI) at Duke University is one such example

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with return guest Chris McLeod, who directs OLLI at Duke, about the pandemic-driven changes her group made and their related short- and long-term implications. Chris shares how COVID got them to rethink the competitive environment and the importance of social offerings as a key differentiator. They also discuss how the OLLI team worked together during the early days of COVID, balancing a member-driven approach to the course catalog with staff oversight, and the enduring appeal of the humanities.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode357.

We are grateful to our sponsor for this episode Thinkific.

***

At Leading Learning, we believe reach, revenue, and impact are essential for all learning businesses. Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue.

With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

Coastal Drone Co. uses Thinkific Plus to sell online courses, memberships, and certifications to those looking to fly drones in Canada. Since converting its training materials into online courses on Thinkific Plus, Coastal Drone Co. has scaled its business, earning more income, training more people, and positioning itself as a leading educator in the Canadian drone industry.

Right now, as a Leading Learning listener, you can get a free month of Thinkific Plus by going to our special URL. Start your free month today at thinkific.com/learning.

356: A Guide to the Informal Learning Business Curriculum May 09, 2023

We believe deeply in the power of learning to transform individuals, organizations, and communities. That’s why we focus the Leading Learning Podcast on serving the learning businesses and learning business professionals that create and support adult lifelong learning, continuing education, and professional development.

Learning business professionals need to invest in their own learning and development so they can grow and help the learning businesses they serve improve their reach, revenue, and impact. In this episode of the Leading Learning Podcast, we highlight one of our existing resources: the informal learning business curriculum. We also take a high-level look at the why, what, and how of learning for learning business professionals.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode356.

We are grateful to our sponsor for this episode Thinkific.

***

At Leading Learning, we believe reach, revenue, and impact are essential for all learning businesses. Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue.

With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

Coastal Drone Co. uses Thinkific Plus to sell online courses, memberships, and certifications to those looking to fly drones in Canada. Since converting its training materials into online courses on Thinkific Plus, Coastal Drone Co. has scaled its business, earning more income, training more people, and positioning itself as a leading educator in the Canadian drone industry.

Right now, as a Leading Learning listener, you can get a free month of Thinkific Plus by going to our special URL. Start your free month today at thinkific.com/learning.

355: Elevating Engagement with Amanda Kaiser May 02, 2023

Engagement is at the heart of most thriving learning businesses. In this episode of the Leading Learning Podcast, we talk about engagement with Amanda Kaiser, an engagement strategist, keynote speaker, and author of Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community.

Amanda’s background and focus are on community engagement in the context of associations, but her perspective on engagement is valuable for learning businesses of all types.

Co-host Jeff Cobb talks with Amanda about the necessary components of engagement including a high-level look at the six stages of engagement she covers in her book. Jeff and Amanda get into specific tactics and approaches such as e-mail communication, social proof, and priming members and learners for participation. They also discuss the primary importance of creating an organizational culture that supports and values engagement over transactions.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode355.

We are grateful to our sponsor for this episode Thinkific.

***

At Leading Learning, we believe reach, revenue, and impact are essential for all learning businesses. Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue.

With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

Coastal Drone Co. uses Thinkific Plus to sell online courses, memberships, and certifications to those looking to fly drones in Canada. Since converting its training materials into online courses on Thinkific Plus, Coastal Drone Co. has scaled its business, earning more income, training more people, and positioning itself as a leading educator in the Canadian drone industry.

Right now, as a Leading Learning listener, you can get a free month of Thinkific Plus by going to our special URL. Start your free month today at thinkific.com/learning.

354: Globalization and Trust with Ingrid Christensen Apr 25, 2023

Globalization is a strategy that makes sense for many learning businesses, and going global usually involves language services.

This episode features Ingrid Christensen, president and founder of INGCO International, a full-service language solutions company, and author of The Language of Trust: Communicate to Build Meaningful Relationships in Business and Life.

Leading Learning Podcast co-host Celisa Steele and Ingrid talk about what localization, globalization, translation, and interpretation are and their role in diversity, equity, and inclusion. They also discuss trust as a necessary leadership skill and ways for learning businesses to build trust through marketing and instructional materials, credentials, feedback, and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode354.

We are grateful to our sponsor for this episode Thinkific.

***

As a Leading Learning listener, you know the importance we place on reach, revenue, and impact for learning businesses.

Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue. With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

As one quick example, entrepreneur and business coach Ellie Diop uses Thinkific Plus for her Ellie Talks Money academy. She’s generated over seven figures in revenue, and nearly 50,000 people purchased courses in her first year alone. Right now, Thinkific Plus is offering Leading Learning listeners one month free for a limited time.

But that offer is only available if you go to our special URL. So go to thinkific.com/learning to learn more and to try out the platform.

353: Porter's Five Forces and Learning Business Competition Apr 18, 2023

Competition is a significant issue for most learning businesses, and, because the lifelong learning landscape is constantly evolving, the competitive landscape is also constantly shifting, making it critical for every learning business to periodically revisit its strategy to remain relevant and competitive.

In this episode of the Leading Learning Podcast, co-hosts Celisa Steele and Jeff Cobb highlight five forces driving competition for learning businesses using the framework first described by Michael Porter in his classic 1979 Harvard Business Review article.

Detailed show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode353.

We are grateful to our sponsor for this episode Thinkific.

***

As a Leading Learning listener, you know the importance we place on reach, revenue, and impact for learning businesses.

Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue. With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

As one quick example, entrepreneur and business coach Ellie Diop uses Thinkific Plus for her Ellie Talks Money academy. She’s generated over seven figures in revenue, and nearly 50,000 people purchased courses in her first year alone. Right now, Thinkific Plus is offering Leading Learning listeners one month free for a limited time.

But that offer is only available if you go to our special URL. So go to thinkific.com/learning to learn more and to try out the platform.

352: Closing the Skills Gap with David Capranos Apr 11, 2023

Providing practical and valuable education and credentials is critical to the role learning businesses can play in creating and maintaining a skilled workforce. In this episode, we dig into the causes and solutions to the skills gap in a conversation with David Capranos, director of market strategy and research at Wiley University Services.

Leading Learning co-host Jeff Cobb and David talk about the report David co-authored titled “Closing the Skills Gap: Employer Perspectives on Educating the Post-Pandemic Workforce,” and they get into related topics such as the growing relevance and appeal of alternative credentials to both learners and employers, the rising demand for softer skills, the role of learning in employee retention, empathy, partnerships to support career-connected education, and educational tourism.

Detailed show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode352.

We are grateful to our sponsor for this episode Thinkific.

***

As a Leading Learning listener, you know the importance we place on reach, revenue, and impact for learning businesses.

Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue. With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

As one quick example, entrepreneur and business coach Ellie Diop uses Thinkific Plus for her Ellie Talks Money academy. She’s generated over seven figures in revenue, and nearly 50,000 people purchased courses in her first year alone. Right now, Thinkific Plus is offering Leading Learning listeners one month free for a limited time.

But that offer is only available if you go to our special URL. So go to thinkific.com/learning to learn more and to try out the platform.

351: Inclusive Leadership with Melissa Majors Apr 04, 2023

Melissa Majors is a keynote speaker, author of The Seven Simple Habits of Inclusive Leaders, and founder of Melissa Majors Consulting, where she helps leaders lead better and cultivate high-performing and engaged teams. Prior to starting her consulting practice, Melissa spent 20 years leading education services teams and divisions across a variety of industries, both large and small.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Melissa about what inclusive leadership is, its benefits, psychological safety, tactical empathy, and focusing on desired behaviors rather than leading with labels to get around DEI fatigue. They also talk about how to be inclusive in product design and development.

Detailed show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode351.

We are grateful to our sponsor for this episode Thinkific.

***

We’re grateful to Thinkific for sponsoring the Leading Learning Podcast. As a Leading Learning listener, you know the importance we place on reach, revenue, and impact for learning businesses.

Thinkific Plus is a new-generation platform purpose-built to help growing businesses scale revenue. With Thinkific Plus, you can generate monthly recurring revenue through course subscriptions and membership programs, sell multiple seats for your learning products to a single buyer, suggest additional products in the learning flow to increase sales, and go global with 0 percent transaction fees and payments accepted in over 100 countries.

As one quick example, entrepreneur and business coach Ellie Diop uses Thinkific Plus for her Ellie Talks Money academy. She’s generated over seven figures in revenue, and nearly 50,000 people purchased courses in her first year alone. Right now, Thinkific Plus is offering Leading Learning listeners one month free for a limited time.

But that offer is only available if you go to our special URL. So go to thinkific.com/learning to learn more and to try out the platform.

350: A Milestone, AI, the X Factor, and the Work/Learn Connection Mar 28, 2023

We're thrilled to reach another milestone: 350 episodes of the Leading Learning Podcast. We are grateful to our listeners for making this possible.

Milestones are opportunities to reflect, both on what’s past and what’s to come. In this episode, we focus on three areas we expect to be of continuing and growing importance in the learning landscape and for learning businesses: AI, the X factor, and the work/learn connection.

Detailed show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode350.

349: Centering the Learner/Worker with CAEL’s Christine Carpenter Mar 21, 2023

Learning businesses can play a critical role in creating learning pathways for adults that account for the realities of their work and life. Christine Carpenter, senior vice president of engagement at the Council for Adult and Experiential Learning (CAEL), has spent years working with diverse stakeholders to establish such pathways and supporting on- and off-ramps to education for adult learners.

CAEL is a nonprofit membership organization and leader in the field of adult learning on a mission to build a transformative, equitable culture of lifelong learning and economic empowerment for all adult learners.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Christine about CAEL’s focus on supporting the learner/worker and the related role of credit for prior learning (CPL), competency-based education (CBE), and microcredentials. They also discuss CAEL’s “Adult Learner Leaders for Institutional Effectiveness” (ALLIES) framework and why our collective success is ultimately determined by the individual adult learner’s success.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode349.

348: Revving Up Revenue with Sean Soth Mar 14, 2023

Regardless of your position, if you work in a learning business, you need to care about finding opportunities to grow revenue—AKA business development.

According to Sean Soth, chair of the Leadership Advisory Board for Professionals for Association Revenue (PAR), we are all in business development.

PAR is a professional member organization that works to support and connect association teams to the ideas and applications needed to grow revenue. PAR’s mission is to inspire revenue growth for association professionals through knowledge, resources, and community.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Sean about PAR’s origins and mission, revenue generation, revenue diversification, and the growing importance and relevance of the business development role in associations and other learning businesses.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode348.

347: How and Why to Make a Learning Community Mar 07, 2023

All too often learning businesses focus solely on traditional educational offerings. But, by narrowly focusing on courses and conferences, learning businesses miss an opportunity to better understand their learners' needs and to deliver more value.

One of the best ways to understand those needs and to provide additional value is through a learning community.

In this episode, we explore the concept of community, including what one is (and isn't), the value one can offer, how to create or reinvigorate one, and approaches to pricing.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode347.

346: Marketing AI with Paul Roetzer Feb 28, 2023

Artificial intelligence (AI) is rapidly transforming how we all live, work, and learn. It will undoubtedly impact every industry, redefining how leaders in the business of lifelong learning need to think and act. One company helping organizations, particularly marketers, do this is Marketing AI Institute.

Marketing AI Institute’s mission is to make artificial intelligence approachable and actionable. And leading that mission is founder and CEO, Paul Roetzer. Paul is co-author of Marketing Artificial Intelligence: AI, Marketing, and the Future of Business as well as the creator of the Marketing Artificial Intelligence Conference (MAICON) and the AI Academy for Marketers.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Paul about his definition of artificial intelligence, why he thinks we’re at a tipping point with AI, the 5Ps of marketing AI, and use cases where a learning business looking to leverage AI for marketing might focus first.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode346.

We are grateful to our sponsor for this series, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

345: 5 Cs to Power Up Your Portfolio Feb 21, 2023

Content alone is usually not enough to stand out and make your learning business as useful and as successful as it can be. You usually need something else to supplement or enhance your content.

That’s why we’ve identified five areas—what we’re calling the 5 Cs—to strategically build on the content that a learning business already has.

In this episode of the Leading Learning Podcast, we share those 5 Cs to help you enhance or repackage your existing products and services: coaching, cohorts, community, chunking, and credentials. We also explain how to power up your portfolio in each of those areas to grow the reach, revenue, and impact of your content.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode345.

We are grateful to our sponsor for this series, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

344: Responsible Consumption and Production of Research with Elizabeth Engel and Polly Karpowicz Feb 14, 2023

It’s critical that learning business professionals pay careful attention to the research they create and the research they rely on for making decisions. This means asking questions, knowing the research methods used, and understanding the limitations of the data. But, because most of us aren’t trained in research, this can be a challenge.

That’s why Elizabeth Engel, chief strategist at Spark Consulting, and Polly Karpowicz, a seasoned association consultant, co-authored “Caveat Emptor: Becoming a Responsible Consumer of Research.” Their goal in writing the white paper was to help associations and others to be better informed about the research they use and to remain trusted, unbiased sources of information for the audiences they serve.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Elizabeth and Polly about primary versus secondary research, qualitative and quantitative research, mixed research methods, the ethics of using people in research, and bias. They also discuss data validity, reliability, and statistical significance, and they share valuable tips for the responsible consumption and production of research.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode344.

We are grateful to our sponsor for this series, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

343: Forging Effective Learning with Bror Saxberg Feb 02, 2023

Dr. Bror Saxberg is founder of LearningForge, a learning engineering consultancy that helps organizations think creatively about applying learning development and motivation science to their products, services, and strategies. Prior to this, he served as the chief learning officer and co-founder of K12 Inc., the chief learning officer of Kaplan, and the head of learning sciences at the Chan Zuckerberg Initiative.

Bror is an MD PhD, giving him a rich and unique perspective on the world of learning. He focuses on applying what’s known about learning science and learning measurement at scale to the practical business of making effective, efficient, usable, and graceful learning environments that get learners the outcomes they need to be successful.

In this episode of the Leading Learning Podcast, Celisa talks with Bror about the components of expertise, why and when to perform a cognitive task analysis, and motivation’s impact on learning. They also discuss learning engineering, effective iteration, and the importance of evidence-centered design.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode343.

We are grateful to our sponsor for this series, WBT Systems.

***

TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs.

The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams.

WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

342: Talking Digital Credentials with 1EdTech Jan 31, 2023

1EdTech has been instrumental in the creation and ongoing management of important standards in the world of online learning. Formerly known as IMS Global, 1EdTech is a member-based community dedicated to powering learner potential. Its members include institutions and tech providers that work together to make learning technology better, safer, and more interoperable.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Mark Leuba, vice president of product management at 1EdTech. They focus on 1EdTech’s work with digital credentials. They look at the current digital credentials landscape, the growing adoption, and potential challenges. They also discuss Open Badges and the Comprehensive Learner Record, two key standards developed by 1EdTech that are aimed at addressing some of the challenges that exist in the evolving market for digital credentials.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode342.

341: Chatting about ChatGPT and Learning Businesses Jan 19, 2023

You've probably noted the remarkable rise of ChatGPT. In a short time, it become a game-changer in the field of artificial intelligence (AI) and has the potential to revolutionize the way we work and learn.

In this episode of the Leading Learning Podcast, we explain what ChatGPT is, how it works, and its implications for both learners and providers of learning. We also discuss concerns about and limitations of ChatGPT and what learning businesses need to consider when using it.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode341.

340: At the Intersection of Coaching and Learning with Jen Lewi Jan 17, 2023

Jen Lewi is an executive and career development coach, working at the intersection of coaching and learning. As vice president of career development and conferences at the School Nutrition Association (SNA), Jen helps SNA's diverse members get the training they need to succeed.

IIn this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jen about the opportunities and benefits of coaching for learning businesses. They also discuss pandemic-driven portfolio changes, the power of peer sharing, cohort-based learning, and the importance of truly understanding your learners and how you can best serve them.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode340.

339: Product Development and Learning Communities with James Young Jan 10, 2023

James Young is founder and chief learning officer of the Product Community, a product development learning community designed specifically for associations. Jim has decades of experience working in learning businesses that have embraced innovation in learning communities, gamification, virtual reality (VR), augmented reality (AR), cohort-based learning, and competency-based learning.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Jim about the connection between higher education and lifelong learning and creating indispensable learning environments. They also discuss the Product Community that Jim founded, the problem it’s trying to solve, tips for sustaining a community over time, and how to foster a culture of innovation.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode339.

338: Preparing for 2023 Jan 03, 2023

When we said goodbye to 2022, we took time to reflect on milestones, trends, and potential implications for learning businesses in the previous episode. Now it's time to prepare for the new year and look ahead to the areas that are likely to impact learning businesses most in 2023.

In this first episode of the new year, we share data from a recent survey to uncover the top areas of focus for learning businesses in the coming year. We also share our key takeaways from the data and the related implications for the learning business landscape.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode338.

337: Redux: The Surprising Truth About Human Behaviors and Learning with Dan Pink Dec 27, 2022

Understanding the science behind human behavior can be extremely powerful for learning businesses. Daniel H. Pink is the author of six provocative, bestselling books that uncover the truth about complex behaviors, including Drive: The Surprising Truth About What Motivates Us, To Sell Is Human: The Surprising Truth About Moving Others, When: The Scientific Secrets of Perfect Timing, and, most recently, The Power of Regret: How Looking Backward Moves Us Forward.

Dan Pink is also the creator of the Pinkcast, a series of short videos that feature science-based tools and tips for working smarter and living better, and his TED Talk on the science of motivation is one of the 25 most popular, with more than 29 million views.

In this redux episode of the Leading Learning Podcast, co-host Celisa Steele talks with Dan about themes he explores in his books that have implications for learning businesses, including motivation 3.0, learning goals versus performance goals, persuasion, and the importance of timing when it comes to learning.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode337.

336: Redux: Mindfulness and Learning with Ellen Langer Dec 20, 2022

The topic of mindfulness is likely one you’ve heard a lot about in recent years. But what does it mean to be mindful? And what is the connection between mindfulness and learning?

Dr. Ellen Langer is a social psychologist and a Harvard professor. She’s also a Guggenheim Fellow and the recipient of numerous awards and honors for her work on mindfulness that spans more than 40 years. She’s written 11 books and more than 200 research articles for general and academic readers on mindfulness. Her best-selling books include Mindfulness, The Power of Mindful Learning, On Becoming an Artist: Reinventing Yourself Through Mindful Creativity, and Counterclockwise: Mindful Health and the Power of Possibility.

In this redux episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Ellen about what it really means to be mindful, the benefits that come with mindfulness, and ways you can encourage mindfulness in your own life and in the design of learning experiences.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode336.

335: Reflections on 2022 Dec 13, 2022

With the end of the year quickly approaching, it’s a natural time to pause and reflect. Even though it can be easy to put reflection low on the priority list since it doesn’t necessarily lead to concrete outcomes, it’s an important practice and can have tremendous value for learning businesses.

In this episode of the Leading Learning Podcast, we reflect on 2022, our biggest milestones as a company, and bigger-picture trends impacting society more broadly. We also discuss the related challenges and opportunities these trends represent for learning businesses in the new year.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode335.

334: Virtual Facilitation with Diana Howles Nov 30, 2022

Diana Howles is an award-winning speaker, global virtual facilitator, and master trainer with 25 years of experience in the talent development field. Diana is CEO and co-owner of Howles Associates and author of Next Level Virtual Training: Advance Your Facilitation.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Diana about Next Level Virtual Training, the capability model she developed for virtual facilitators, and the pros and cons of hybrid or, as she prefers to call it, “live mixed” learning. Diana also shares practical tips and strategies for anyone looking to improve their virtual facilitation.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode334.

333: A GPS for Learning with Dr. Prasad Ram Nov 29, 2022

Dr. Prasad Ram (Pram) is founder and CEO of Gooru, a non-profit research and technology organization on a mission to honor the human right to education. Gooru Navigator, a GPS for learning, guides learners to their goals along personalized learning pathways.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Pram about Gooru, its app, and the philosophy behind it. They also talk about education as a fundamental human right, the inherent complexity of learning, and the importance of knowing where a learner is in order to effectively help her on her learning journey.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode333.

332: The New Blended Learning Nov 22, 2022

With COVID concerns drastically decreased, many learning businesses are focused on how to effectively implement blended learning and strike the balance between in-person and online learning.

In this episode of the Leading Learning Podcast, we share our definition of blended learning, how it’s different from hybrid learning, and why it’s of particular focus for us in the current moment. We also offer a four-step framework for designing effective blended learning experiences, referenced in our related executive briefing, “Why and How to Build Your Blended Learning Playbook.”

Full show notes and a transcript are available at https://www.leadinglearning.com/episode332.

331: Learning Engineering with Jim Goodell Nov 10, 2022

Jim Goodell, co-editor of Learning Engineering Toolkit: Evidence-Based Practices from the Learning Sciences, Instructional Design, and Beyond, is a passionate proponent of learning engineering. He’s the director of innovation at Quality Information Partners and chairs chairs the Learning Technology Standards Committee at the IEEE Standards Association and IEEE ICICLE.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jim about learning engineering: what it is, its relationship with learning science, its ethical considerations, and how it can be used to design and improve learning experiences. They also discuss the Learning Engineering Toolkit and what learning businesses can do to adopt a learning engineering approach.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode331.

330: Content Strategy with Hilary Marsh Nov 02, 2022

Hilary Marsh, president and chief strategist at Content Company, is a seasoned content and digital strategy expert. Her work focuses on helping content-rich organizations better plan, create, and leverage their content through improved and effective content strategy.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Hilary about the importance of a whole-organization content strategy, the different levels of content strategy maturity, and the rise in the role of content strategists. They also discuss content management tips and tricks and why learning businesses should view their content from the consumer's point of view.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode330.

329: Tool Talk: Social Learning Mixer Nov 01, 2022

Social learning is natural and highly effective. The COVID-19 pandemic challenged many traditional approaches, so now more than ever people are craving the return of social learning. And that represents a huge opportunity for learning businesses.

In this seventh episode in our tool talk series, we dive deeper into the topic of social learning: why it’s important for learning businesses, four dimensions that define it, and how to design it strategically using the Social Learning Mixer.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode329.

328: Identifying Ideal Customers with Pamela Slim Oct 25, 2022

Pamela Slim is a writer, a speaker, and a business coach who works with small business owners ready to scale their businesses and intellectual property. She’s the author of Escape from Cubicle Nation, Body of Work, and, most recently, The Widest Net. Pam and her husband Darryl co-founded the Main Street Learning Lab in Mesa, Arizona.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Pam about the need for businesses to adopt an ecosystem point of view; how to find your ideal clients and customers; and the importance of using problems, challenges, or aspirations to identify ideal customers. They also discuss four categories of obstacles that typically prevent customers from solving their own problems; diversity, equity, and inclusion; and more.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode328.

327: LX Strategy with Bucky Dodd Oct 18, 2022

Dr. Bucky Dodd is passionate about helping people learn and designing world-class learning experiences. He’s assistant vice president for education, strategy, and innovation with LX Studio at the University of Central Oklahoma, and he created Learning Environment Modeling®, a visual collaboration system for the design and evaluation of learning experiences. He’s also published a playbook called “Supercharge Your Webinar Strategy,” which explores five specific strategies for better Webinars.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks to return guest Bucky about learning environments, learning experience design, learning campaigns, and a strategic approach to creating better Webinar experiences.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode327.

326: Tool Talk: Learning Culture and Learning Ecosystem Snapshots Oct 11, 2022

We’ve said it before and we’ll say it again: Learning is process, not an event.

Learning experiences are embedded in culture and are part of a broader ecosystem. And, as leaders in the business of lifelong learning, it’s critical that we embrace this and the related impact we can have.

In this sixth episode in our informal series on tools for learning businesses, we explore the concepts of learning culture and learning ecosystem: what they are, why you should focus on them, and how to foster them.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode326.

325: Walking the Path to Learning with Tiffany Crosby Oct 04, 2022

Tiffany Crosby serves as the chief learning officer at the Ohio Society of CPAs (OSCPA), which serves the finance and accounting professions through a portfolio of learning options, advocacy, pipeline development, and more. She also serves as the society’s DEI officer, nurturing diversity, equity, and inclusion both internally and in the accounting profession. A self-described learning enthusiast, Tiffany is an avid reader currently pursuing a PhD in organizational leadership.

In this episode of the Leading Learning Podcast, co-host Celisa Steele and Tiffany talk about competency-based learning, blended and cohort-based learning, the impact of the pandemic on learning portfolios, using data to make decisions, coaching to support learning, trends she has her eye on (including blockchain and microcredentials), content curation, and DEI.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode325.

324: A Learner's Journey with Connie Malamed Sep 27, 2022

Connie Malamed, AKA the eLearning Coach, is a learning experience design expert who helps people learn, build, and grow instructional design skills. She’s also an author, blogger, and podcast host, and she leads a membership community that offers both live and self-paced courses.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Connie about hybrid and blended learning, including the ambiguity of those terms. They also discuss the pandemic’s impact on learning designers, forgetting and retention, visual design, using community to support learning, personal networks as knowledge, and the importance of the learner’s journey.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode324.

323: Tool Talk: The Learner Engagement Loop Sep 20, 2022

Learner engagement leads to improved, more meaningful experiences for learners, and it leads to improved outcomes for learning businesses. But effective learner engagement requires both an understanding of the necessary conditions to foster it and an understanding of how to support it before, during, and after a learning experience.

In this fifth episode in our informal series on tools for learning businesses, we dive into learner engagement: why learning businesses should focus on it, a definition of what it is, and how our free Learner Engagement Loop can help you plan for it throughout an entire cycle of learning.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode323.

322: Diving into Digital Badges with Dr. Ginger Malin Sep 13, 2022

Dr. Ginger Malin is an award-winning professor and technology entrepreneur with almost 25 years of experience in the learning and development space. Ginger is founder and CEO of BadgeCert, which provides an enterprise-class platform for creating, issuing, storing, and sharing digital badges that verify earners’ skills, credentials, and continuing education experiences.

In this episode, Leading Learning podcast co-host Celisa Steele and Ginger dive into digital badges, including how they benefit employers, earners, and issuing organizations alike. They also discuss microcredentials, stacking, and blockchain, and Ginger shares expert tips on what it takes to build or grow a successful digital badge offering.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode322.

321: Learning in the Social Age with Julian Stodd Sep 06, 2022

Julian Stodd is a writer, illustrator, researcher, and explorer of the Social Age movement. He’s also founder and captain of Sea Salt Learning, where he helps organizations get fit for the social age.

As the author of fifteen books and thousands of articles and blog posts, Julian is a true thought leader in the areas of social leadership, organizational change, learning design, social collaborative technology, and more.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb and Julian talk about what the social age is and what living in the social age means for learning and leadership. They also discuss social collaborative learning, the concept of expertise, storytelling, failure, the curse of busyness, and the related opportunities in all of this for learning businesses.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode321.

320: Tool Talk: MIDDLE ME Aug 30, 2022

Too often learning businesses think too much about the end product without considering all the phases in the learning product lifecycle. By focusing too much on the end result, there’s a missed opportunity in producing the best product possible.

In this fourth episode in our informal series on tools for learning businesses, we highlight the MIDDLE ME learning product lifecycle. We break down the four components of MIDDLE ME—market interface (MI), design and development (DD), learning experience (LE), and measurement and evaluation (ME)—and explain how and why to use it to help you grow your learning business.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode320.

319: The What and Why of xAPI with Megan Torrance Aug 23, 2022

Megan Torrance is CEO—chief energy officer—at TorranceLearning, a full-stack learning services firm. TorranceLearning also provide professional development for the learning and development industry, including the free xAPI Learning Cohort, which they ran before handing the baton to the Learning Guild.

Megan is an evangelist for xAPI and has over 25 years of consulting, instructional design, and project management experience. She’s also the author of Agile for Instructional Designers: Iterative Project Management to Achieve Results and Making Sense of xAPI.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Megan about all things xAPI: what it is, what it promises above and beyond SCORM, and real-world examples of what it looks like in action. They also talk about cmi5 and why most learning business professionals should care about it (but not too much), what can be done with data and analytics, human learning versus adult learning, and much more.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode319.

318: Tool Talk: The Product Value Profile Aug 16, 2022

Understanding the value your learning business delivers with its range of offerings is hugely insightful. But objectively evaluating the value of your products can be a challenge.

That’s why we created the Product Value Profile, a free tool that offers a way to assess and visually represent the value you currently deliver with a specific product or product line and the perception of that value in the market.

In this third episode in our informal series on tools for learning businesses, we explain what the Product Value Profile is and how to use it. We also discuss how it can be used in conjunction with the Value Ramp, and to inform decisions about pricing.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode318.

317: Value-Based Pricing with Dr. Michael Tatonetti Aug 09, 2022

Pricing plays a fundamental role in the success of all learning businesses. But determining appropriate prices can be complex.

Dr. Michael Tatonetti is founder and CEO of Pricing for Associations, where he helps associations navigate these pricing complexities. As a certified association executive (CAE) and certified pricing professional (CPP), he speaks, trains, and consults on value-based pricing.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb and Michael talk about value-based pricing, including approaches and tools to use; sponsorship; value propositions; pricing online offerings; addressing cannibalization concerns; and much more.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode317.

316: Cohort-Based Learning with Shelley Osborne Aug 02, 2022

Shelley Osborne is head of learning experience at Modal, an employee education platform built with cohort-based, hands-on, and expert guidance for critical skills. She’s also the author of The Upskilling Imperative: Five Ways to Make Learning Core to the Way We Work.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with return guest Shelley about cohort-based learning, including what it is, why it’s so valuable, how to do it well, and how to scale it. They also talk about mastery learning, psychological safety, and the future of learning.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode316.

315: Tool Talk: The Value Ramp Jul 26, 2022

Pricing is a perennial challenge for learning businesses. But it doesn’t have to be complicated.

Simply put, what you are able to charge for your offerings depends on the value your prospective customers place on them. And once you really understand the value of your products and services, figuring out how to price them becomes much easier.

In this installment of out tool talks, an informal series on tools for learning businesses, we revisit the Tagoras Value Ramp™, a simple but powerful tool for assessing your education offerings. We explain why to use it, what it is, and how to use it.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode315.

314: Four Essential Career Books with Jerel Bonner Jul 19, 2022

We all know that books play a critical role in both personal and professional learning. They have the power to transform your life and help you achieve your potential in all areas of life. And when it comes to lifelong learning, there are quite a few that stand out as classics.

In fact, Jerel Bonner, managing director and co-founder of Corralling Chaos, recently reached out to us to share the particular books he’s found most valuable in his work focused on creating authentic leaders and high-performing teams.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Jerel about four classic books he believes to be essential career resources: The Seven Habits of Highly Effective People by Stephen R. Covey, So Good They Can’t Ignore You by Cal Newport, Mindset by Carol Dweck, and Grit by Angela Duckworth. They discuss key concepts from each and how to use them to maximize their impact and value.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode314.

313: Talent Pipeline Management with Jaimie Francis Jul 12, 2022

Jaimie Francis is vice president of policy and programs at the U.S. Chamber of Commerce Foundation’s Center for Education and Workforce. This nonprofit affiliate of the U.S. Chamber of Commerce is dedicated to strengthening the nation’s educational standards and the quality of its workforce.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jaimie about the U.S. Chamber of Commerce Foundation’s Talent Pipeline Management initiative and its related TPM Academy and National Learning Network. They also discuss general challenges and opportunities in workforce development and ways learning businesses can foster effective collaboration with employers.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode313.

312: Tool Talk: The Market Insight Matrix Jul 05, 2022

Over the years, we’ve created a variety of tools aimed at helping elevate learning businesses. And while we’ve mentioned them in various places before, we’ve decided to shine the spotlight on each one in an informal series we’re calling “Tool Talks”. These episodes, which will air in between interviews over the next few months, will showcase how and why to use each tool.

In this first installment of Tool Talks, we’re highlighting the Market Insight Matrix. We explain what it is, why you should use it, and the three stages and three activities that support its framework. We also offer specific examples of what learning businesses can do throughout each step in the market assessment process.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode312.

311: Making a Difference with Learning with Debra Zabloudil Jun 28, 2022

As a seasoned adult education and leadership expert, Debra Zabloudil is the recently appointed vice president of learning at the American Society of Association Executives. ASAE is a professional society with more than 44,000 members that educates and develops association professionals at all stages of their careers.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Debra about her priorities as she steps into the role of leading ASAE’s learning portfolio, her philosophy of learning, and the important work to be done in diversity, equity, and inclusion. They also discuss the power of peer-to-peer learning, the importance of focusing on learning outcomes, and the imperative to keenly understand your audience.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode311.

310: Talking Quality and Learning with Stephanie Mercado Jun 21, 2022

Stephanie Mercado is CEO of the National Association for Healthcare Quality (NAHQ), whose mission is to prepare a coordinated, competent workforce to lead and advance healthcare quality across the continuum of healthcare. They believe that workforce readiness and healthcare quality competencies are key to achieving quality, safety, equity, and value in healthcare.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Stephanie about NAHQ certifications, competency frameworks, and their solutions-based approach to building their learning portfolio. They also discuss workforce development, partnerships with employers in academia, and the value in asking, “If your organization ceased to exist tomorrow, would anyone start the organization again and why?”

Full show notes and a transcript are available at https://www.leadinglearning.com/episode310.

309: 15 Changes in 15 Years Jun 14, 2022

It’s been an exciting year here at Leading Learning. We recently reached the 300th episode of the podcast. And last month Tagoras, our parent company, marked 15 years in business, yet another celebratory milestone.

If you’ve been listening to Leading Learning Podcast for a while, you know that we’re big fans of the power of reflection. That’s why in this episode we highlight some of the biggest changes—15 to be exact—that have fundamentally changed the learning business landscape over the 15 years since Tagoras got its start.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode309.

308: Curate, Create, Commission with Veronica Diaz Jun 07, 2022

Dr. Veronica Diaz is director of professional learning at EDUCAUSE, an international nonprofit professional association whose mission is to advance higher education through the use of information technology. In her role, she ensures that learning and development programs support and advance the overall strategic priorities of the professional learning, member communities, and research teams. She also supports the development and design of career pathways that guide the professionals supporting and transforming higher education through the innovative use of technology.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Veronica about microcredentials, mentoring, professional pathways, personalization, the need to reevaluate COVID pivots, and a “three Cs” approach to sourcing your portfolio of offerings: curate, create, and commission.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode308.

307: Global, Mobile, Digital, and Agile: Learning According to Peter O'Neil May 31, 2022

A passionate advocate for the global association community, Peter O’Neil is a seasoned leader known for transforming organizations by creating high-performing, diverse, and inclusive teams and cultures. Since 2016, he has been CEO of ASIS International, which serves over 30,000 security management professionals from around the globe.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Peter about the important role associations play both in society and in lifelong learning. They also discuss certificates, certifications, what it takes to be an effective international organization, and ASIS’s focus on four pillars: global, mobile, digital, and agile.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode307.

306: Learning (or Not) at Conferences May 24, 2022

After not attending in-person conferences for a couple of years due to COVID, we had the chance to attend several. That return to in-person sparked some serious thinking related to learning (or not) at conferences.

In this episode of the Leading Learning Podcast, we apply our unscientific but deep first-hand knowledge of the world of conferences to unpack key elements conference planners need to incorporate to foster effective learning. We also discuss the broader conference landscape and the comparative advantages of offering virtual versus in-person conferences.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode306.

305: Focusing on Credentialing Outcomes with J. David M. Rozsa May 17, 2022

David M. Rozsa is CEO of Metacred, an association management company dedicated to developing, managing, and growing the best credentialing programs in the world. They act as the certification or accreditation department for its clients, which include both not-for-profit associations and for-profit companies.

In this episode, co-host Celisa Steele gets David’s expert perspective on the world of credentialing, including current related opportunities and threats; what it takes to create a successful credential; and why stakeholder input—beyond potential applicants—is so important. They also discuss how to demonstrate the impact of credentials, what learning businesses need to consider before launching a new credentialing program, and the value of digital badges.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode305.

304: Access and Ability in Learning with Diane Elkins May 10, 2022

Diane Elkins, founder of Artisan E-Learning and E-Learning Uncovered, is passionate about helping others design thoughtful, equitable, and impactful learning experiences. She has over two decades of experience in the e-learning industry, speaks regularly at national conferences, and is co-author of E-Learning Fundamentals: A Practical Guide and the E-Learning Uncovered book series.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Diane about the likely long-term implications of the pandemic-driven, massive shift to online learning. They also discuss meaningful interactivity; accessibility; diversity, equity, and inclusion; and why Diane favors the terms “access” and “ability.” They also talk about augmented, virtual, and mixed reality, and why it’s important for tech tools to add value, not just a cool factor.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode304.

303: Smart Growth with Whitney Johnson May 03, 2022

Whitney Johnson is an innovation and disruption theorist and CEO of the tech-enabled talent development company Disruption Advisors. She hosts the long-running Disrupt Yourself Podcast and is the author of multiple books, including Disrupt Yourself: Putting the Power of Disruptive Innovation to Work and, most recently, Smart Growth: How to Grow Your People to Grow Your Company.

Leading Learning Podcast co-host Celisa Steele and Whitney dive into key concepts from Smart Growth, particularly the S Curve of Learning, and why knowing where you and others are on the curve leads to individual, team, and organizational growth. They also discuss the relationship between leading and learning and how the S curve can be used as a powerful tool to guide, assess, and elevate your learning business.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode303.

302: Peanut Butter and Chocolate: Workforce Development and Credentials Apr 26, 2022

Workforce development and credentialing have both been the focus of recent episodes. Though we didn’t set out to treat these as a series, some common themes have naturally emerged that we would like to call out and connect.

In this episode of the Leading Learning Podcast, we synthesize our thoughts around workforce development and credentials, and the related challenges and opportunities they present for learning businesses. We analogize them to the tried-and-true combination of peanut butter and chocolate—both are good on their own, but they take on an even richer flavor when combined. We also share the key takeaways that emerged from the credentialing and workforce development experts we recently talked with: Clare Marsch (ABA), Jim Fong (UPCEA), Van Ton-Quinlivan (Futuro Health), and Jenna Cohen (ACT).

Full show notes and a transcript are available at https://www.leadinglearning.com/episode302.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

301: Listening to the Workforce Market with ACT’s Jenna Cohen Apr 19, 2022

Jenna Cohen is the workforce product manager at ACT. where their mission is to help people achieve education and workplace success. ACT’s mission is to help people achieve education and workplace success. It serves millions of people around the world with learning resources, assessments, research, and credentials to help them succeed from elementary school throughout their careers.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jenna about ACT’s WorkKeys products, National Career Readiness Certificate, and Work Ready Communities program. They discuss the importance of listening to the market and using data and research to truly understand needs and solve real problems. Jenna also shares how the pandemic has created opportunities around credentials, remote work, and an overall emphasis on adapting to future disruptions.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode301.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

300: Leading Learning at 300 Apr 12, 2022

It’s hard to believe, but here we are at episode 300 of the Leading Learning Podcast. When we sat down to record episode 1 back in 2015, we had no idea we’d make it this far. We are truly grateful for the thousands of learning business professionals who tune in each month and make this show part of their own lifelong learning.

Milestones are a natural time to pause and reflect, so we’re doing exactly that. In this commemorative episode, we highlight the value of embracing your integral role as a provider of lifelong learning and as a learning business. We explain why recognizing that you are part of the ecosystem serving lifelong learners better positions you to serve them and deliver on the goals of reach, revenue, and impact.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode300.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

299: Scale, Equity, and Agility in Workforce Development with Van Ton-Quinlivan Apr 05, 2022

Having escaped with her family from the Vietnam War to start again in the U.S., Van Ton-Quinlivan is passionate about paying forward the opportunities that an education afforded her. She has built a career as a highly impactful workforce development expert and currently serves as CEO of Futuro Health, a nonprofit with the mission of improving the health and wealth of communities by growing the largest network of credentialed allied healthcare workers in the nation.

In this episode of the Leading Learning Podcast, co-host Celisa Steele and Van discuss the three-legged stool of workforce development, creating a high-quality talent pool, the benefit of having clearly articulated goals, and the essential role an ecosystem of partners plays in delivering scale, equity, and agility.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode299.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

298: Unbundling the Future of Learning with UPCEA’s Jim Fong Mar 29, 2022

Jim Fong is chief research officer at the University Professional and Continuing Education Association (UPCEA), where he and his research team help university leaders understand the trends impacting higher education. They also support the development of new programs and credentials to meet the complex needs of the ever-changing learner and the new economy.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb and return guest Jim Fong talk about why higher ed needs to evolve to meet the needs of employers and the new adult learner. They discuss the opportunity for unbundling the traditional degree with alternative and stackable credentials, the role of employers in shaping education and training, recent UPCEA research, and the collaboration between associations and academia to meet the needs of lifelong learners.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode298.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

297: The Value of Workforce Development Now Mar 22, 2022

When it comes to workforce development, learning businesses play a critical role in identifying and then delivering the skills employees need and those that employers want. From attracting and educating workers new to the field to upskilling and reskilling those already working, learning businesses can have a significant impact on the profession or industry they serve.

In this episode of the Leading Learning Podcast, we break down the topic of workforce development, including how we define it, key stakeholders involved, and its history in the U.S. We also look at workforce development today and the related opportunities for learning businesses.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode297.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

296: Measured Risk-Taking with Clare Marsch of ABA Mar 15, 2022

Clare Marsch is senior vice president of training and development at the American Bankers Association (ABA). Throughout her career, she’s been involved in developing training and learning programs for customers, members, and clients across a wide range of industries and in a variety of formats.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Clare about her role in leading learning for ABA, credentialing, and workforce development. They discuss the evolution of learning, the extended reach that virtual provides, and how to carry that benefit forward post-pandemic. They also talk about how to take calculated risks and innovate in smart, measured ways.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode296.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

295: The Value of Credentials Now Mar 08, 2022

Credentials offer more potential than ever to learners and to the organizations offering them. And learning businesses in particular are uniquely positioned to leverage them to address challenges and create opportunities for the people and industries they serve.

In this episode of the Leading Learning Podcast, we share the key macrotrends making credentialing even more valuable today and what learning businesses may need to consider when offering credentials. We also break down and compare various types of credentials and their different purposes.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode295.

We are grateful to our sponsor for this episode, BenchPrep.

***

BenchPrep is an award-winning learning platform purpose-built to help learners feel confident and prepared to take difficult entrance, certification, and licensing tests by delivering an intuitive, efficient, and engaging study experience. BenchPrep helps you accelerate test prep revenue growth by offering the tools you need to create market-ready products and data to improve your content and understand learner behavior.

Many of the world’s leading associations, credentialing bodies, test providers, and training companies trust BenchPrep to power their online study programs, including ACT, the Association of American Medical Colleges, CFA Institute, CompTIA, GMAC, McGraw-Hill Education, AccessLex, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit BenchPrep.

294: Elevating the Learntech Discussion with Tamer Ali Mar 01, 2022

Tamer Ali, a seasoned learntech entrepreneur and founder of Authentic Learning Labs, believes in the power of technology to deliver transformative learning experiences. Authentic aims to address the challenges and elevate the status of learning within organizations through learning technologies and a global team to support initiatives.

In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Tamer about entrepreneurship, the evolution of the learntech market, and typical challenges for learning businesses. They also get into the importance of culture and strategy in making learntech work well for an organization and the key characteristics of a successful learning business.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode294.

293: Intentionality in Learning with Courtney Vital Feb 22, 2022

Courtney Vital, vice president of learning at the Association for Talent Development, describes herself as a learning leader for learning leaders—and for good reason. ATD is the largest association for professionals who develop others in the workplace, and its membership reflects individuals from all over the world, in all industries and sectors. ATD is focused on advancing talent development, convening a community of people who do talent development work, and supporting them with the necessary knowledge and resources.

In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Courtney about how the pandemic forced us to rethink in-person learning as the default, the need for equitable experiences in hybrid learning, and the role of credentials in elevating the learning and development industry. They also discuss ATD’s Talent Development Capability Model, a future-focus for the learning profession, and the skyrocketing importance of intentionality in learning design.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode293.

We are grateful to our sponsor for this episode, Web Courseworks.

***

Web Courseworks is a learning technologies company with an ever-evolving learning management system, CourseStage. CourseStage LMS is leveraged by organizations of all sizes to build a learning business and track education outcomes for proven success. Download the Web Courseworks guide “Four Ways an LMS Can Help Build a Revenue-Generating Learning Business,” and learn how your organization can leverage a learning management system to generate revenue for your learning practice.

292: Focus and Value-Building with Amber Winter Feb 22, 2022

As CEO of Web Courseworks, Amber Winter is committed to helping their clients maximize value and deliver high-quality, impactful professional development to their learners.

In this episode of the Leading Learning Podcast, Jeff talks to Amber about her transition to the CEO role, the state of the learntech industry, and which trends are having an impact on learning businesses and learntech. They also talk about opportunities and threats for associations in the current learning landscape and what learning businesses can do to stand out.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode292.

We are grateful to our sponsor for this episode, Web Courseworks.

***

Web Courseworks is a learning technologies company with an ever-evolving learning management system, CourseStage. CourseStage LMS is leveraged by organizations of all sizes to build a learning business and track education outcomes for proven success. Download the Web Courseworks guide “Four Ways an LMS Can Help Build a Revenue-Generating Learning Business,” and learn how your organization can leverage a learning management system to generate revenue for your learning practice.

291: Beyond Content: Improving Your Presenters Feb 08, 2022

Learning businesses often rely on subject matter experts (SMEs) to develop and deliver learning products. But those SMEs—although highly regarded experts in their particular field—likely don’t know how to develop and deliver products in ways that align with brain science and adult learning principles.

In this episode, we focus on the importance of going beyond telling presenters what they need to do to be effective to playing an active role in showing them how. We discuss the tremendous opportunity for learning businesses in helping SMEs understand and apply learning science, key reasons this can be a challenge, and solutions, including resources, such as our new video-based online course offering, “Presenting for Impact,” to help make it happen.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode291.

We are grateful to our sponsor for this episode, Web Courseworks.

***

Web Courseworks is a learning technologies company with an ever-evolving learning management system, CourseStage. CourseStage LMS is leveraged by organizations of all sizes to build a learning business and track education outcomes for proven success. Download the Web Courseworks guide “Four Ways an LMS Can Help Build a Revenue-Generating Learning Business,” and learn how your organization can leverage a learning management system to generate revenue for your learning practice.

290: Maturity, Learning, and Desired States Feb 01, 2022

Longtime listeners of the Leading Learning Podcast have heard us talk about the Learning Business Maturity Model™ before. We’ve dedicated entire episodes to it in the past, covering what it is and how to leverage it. In this episode, we focus less on the logistics and specifics of the model and more on the purpose of the maturity model.

We explain how the model can be used by learning businesses for three interrelated purposes: dialogue, diagnosis, and direction. We also share how our latest offering, the Maturity Accelerator Program (MAP), can help organizations effectively manage this process and why using the maturity model is an inherent reminder that it’s not just about reaching a desired state as a learning business. It’s the journey to get there that matters most.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode290.

We are grateful to our sponsor for this episode, Web Courseworks.

***

Web Courseworks is a learning technologies company with an ever-evolving learning management system, CourseStage. CourseStage LMS is leveraged by organizations of all sizes to build a learning business and track education outcomes for proven success. Download the Web Courseworks guide “Four Ways an LMS Can Help Build a Revenue-Generating Learning Business,” and learn how your organization can leverage a learning management system to generate revenue for your learning practice.

289: “With” Strategy Not “For” Strategy with Lowell Aplebaum Jan 25, 2022

As CEO of Vista Cova and a Certified Professional Facilitator, Lowell Aplebaum collaborates with organizations to create transformative dialogue around vision, strategic planning, community, and value. He’s passionate about building a better future and his inclusive, learning mindset carries through in his work helping others recognize their potential for lasting impact.

In this episode of the Leading Learning Podcast, Celisa talks with Lowell about the components of an effective strategy, how strategy has evolved related to learning and education, and the importance of having an invitation mindset to involve others on the journey set by the strategy. They also discuss inclusion as a silver lining from the coronavirus pandemic, what to consider about hybrid events going forward, and the difference between doing things for those we serve versus doing things with those we serve.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode289.

288: Relevant, Efficient, and Economical: Learning Touchstones with Ray Schroeder Jan 18, 2022

As professor emeritus and senior fellow at the University of Illinois Springfield and senior fellow at the University Professional and Continuing Education Association (UPCEA), Ray Schroede is a leading expert in higher education and online learning. With decades of experience teaching, leading, curating, and writing, Ray brings unmatched knowledge and passion to the conversation around emerging technologies and the future of education.

In this episode of the Leading Learning Podcast, Jeff talks with Ray about COVID’s indelible impact on teaching and learning, the metaverse, blockchain, non-fungible tokens, artificial intelligence, teaching ahead, and how Google’s wildly popular certificates make the case for relevant, efficient, economical learning going forward.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode288.

287: Now's the Time: The Year That Is Jan 11, 2022

The turning of a calendar from one year to the next is a natural time for reflection and preparation. In the previous episode, we looked back at the year that was for learning businesses. In this episode we turn forward to focus on the year that is.

Drawing on data collected at the end of 2021, we uncover the top areas that learning businesses are prioritizing in the new year. We also reveal three trends and two major barriers that will impact learning businesses in 2022.

Full show notes and a transcript are available at https://www.leadinglearning.com/episode287.

286: Now's the Time: The Year That Was Jan 04, 2022

As we just said goodbye to 2021 and rang in a new year, it feels only natural to pause and take a moment—or, in this case, an episode—to reflect. And, as learning business leaders, we know what a profound impact reflection can have on learning.

That’s why in this first new episode of 2022, we’re looking back at the broader learning landscape and larger trends that shaped the previous year, including how the pandemic impacted learning businesses. We reflect on what we can learn from the year that’s been and what we might carry forward to elevate our learning businesses in the year ahead—and beyond.

Full show notes and transcript available at https://www.leadinglearning.com/episode286.

285: Who and What: The Capacity Challenge Nov 16, 2021

We’ve covered a lot of ground in the first six “courses” in the series for our mythical learning business MBA, and we’ve mostly focused on what—identifying the key skills and knowledge learning businesses need to survive and thrive. The what is important, but so too is the who—finding people with the key skills and knowledge and cultivating those skills and knowledge in your team. This includes people (the human resources), but it also extends to how to support those people in doing their work. In other words, this is about capacity.

In this final installment in our seven-part series before winter break, we dig into the key ideas related to capacity for learning businesses. We discuss the importance of investing in the training and development of your internal team and common barriers preventing this. We also offer a simple but effective tool to help you uncover, track, and achieve your capacity goals.

Full show notes and a transcript are available at leadinglearning.com/episode285.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

284: The Irresistible Episode—Now with Financial Modeling! Nov 09, 2021

We've reached our next-to-last installment in our learning business MBA series, where we're continuing to explore the question "What kinds of skills, knowledge, and behaviors do learning businesses need to be successful?"

A common theme has emerged as an answer. (1) You have to know your market and audience, and (2) you have to get product development right. But there's another component that too often does not get added—or doesn't get added with enough discipline and consistency—and that's financial modeling. But it's critical that learning businesses do the financial projections to establish that their right audience and right product add up to a financially viable offering.

That's why in this sixth episode in our learning business MBA series we're offering a crash course on the basics of financial modeling for learning products. We discuss why you need to start with an irresistible offer and what to consider in terms of time horizon, projected revenue, cost of sales, and expenses. We also share the many ways financial modeling can be used to help grow and improve your learning business.

Full show notes and a transcript are available at leadinglearning.com/episode284.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

283: MBA Student for a Day with Steven Schragis of One Day U Nov 02, 2021

Steven Schragis is founder and director of One Day University, an adult education program that brings the best and most popular professors from all over the country to develop fun and engaging talks that inform and inspire adult “students-for-a-day.” At One Day U, learning isn’t driven by career advancement goals or earning a degree; it’s for people who simply want to engage in the pure joy of lifelong learning.

Steven has positioned One Day University to effectively meet the needs of a large niche market of learners while maintaining a clear and unique value proposition. This makes Steven the perfect professor for you, our learning business MBA student-for-a-day.

In this fifth episode in our seven-part series on the learning business MBA, Jeff talks with Steven about creating One Day U, how it has evolved as a result of the coronavirus pandemic, and the importance of keeping fun in mind when developing at least certain types of learning offerings. They also discuss how to successfully leverage partnerships.

Full show notes and a transcript are available at leadinglearning.com/episode283.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

282: Learning Diversification with Jim Obsitnik Oct 26, 2021

Jim Obsitnik is the chief executive officer at Cadmium, a software-as-a-service provider that brings events and education technology together. He believes in the higher social calling of learning and education and has spent many years in the learning space. Jim also holds an MBA from the Wharton School with a focus in marketing, which makes him an excellent guest lecturer in our learning business MBA series.

In this midpoint episode in our seven-part series, Jeff talks with Jim to get his expert perspective on strategy, product development, the commonalities of software-as-a-service and learning businesses, the relationship between revenue and learning portfolio diversification, and more.

Full show notes and a transcript are available at leadinglearning.com/episode282.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

281: Studying Innovation with Mary Byers Oct 19, 2021

This podcast series is our attempt to offer a theoretical learning business MBA program, and we invite you to play along. Imagine you’re in business school and about to hear a guest lecture by Mary Byers, a speaker, facilitator, consultant, and author of several books, including Race for Relevance: Five Radical Changes for Associations. She’s also host of the Successful Associations Today Podcast. Her work centers on helping organizations remain relevant in a rapidly changing environment, and her main area of interest is innovation and evolution in all things—organizationally, educationally, and otherwise.

In this third episode in our seven-part learning business MBA series, Celisa talks with Mary about what it takes to succeed as a learning business and her related thoughts around innovation and continuous evolution. They discuss the idea of shrinking to grow, why organizations need a digital-first mindset, and the importance of a go-forward strategy.

Full show notes and a transcript are available at leadinglearning.com/episode281.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

280: The Strategy and Marketing Episode Oct 12, 2021

Both marketing and strategy are fundamental to the health and success of a learning business, which is why we knew we had to address them in the context of the learning business MBA. Of course, the learning business MBA doesn’t exist yet, rather, we’re using it as shorthand for the key skills, knowledge, and behaviors needed by those working in market-facing learning businesses so they can ensure their organizations survive and thrive. While a single podcast series won’t allow us to do the work of a true advanced graduate degree, we can cover some key areas, give you ideas to ponder, and offer tools to try in your learning business.

In this second installment in our seven-part series on the learning business MBA, we focus on two fundamental areas of knowledge for those leading and working in learning businesses: strategy and marketing. We offer simplified definitions of each and share related resources and tools to help you grow your learning business in each of these areas.

Full show notes and transcript available at leadinglearning.com/episode280.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

279: Learning to Get Down to Business Oct 05, 2021

Chances are, if you’re in the learning business, you probably didn’t go to school knowing this is where your career would take you. Some of you may a have strong background on the learning or education side, while others may have it on the business side—but likely, you don’t have an equally strong background when it comes to both, and it may be difficult to combine the two.

And because we want you to have the core skills and knowledge needed to run a successful learning business, we’re focusing our newest series on the learning business MBA.

In this first installment in our seven-part series, we discuss the idea behind the learning business MBA and the related skills it requires. We also pull in perspectives from Josh Goldman—who we credit for giving us the term for the learning business MBA—and Arianne Urena and Cristyn Johnson.

Full show notes and transcript available at leadinglearning.com/episode279.

We are grateful to our sponsor for this series, Cadmium.

***

The COVID-19 pandemic catalyzed the merging of events and education for organizations across the globe. Organizations have realized that synergizing their education and events strategies produces immeasurable benefits, but they need a technology solution that facilitates that merge.

Cadmium is focused on providing a full suite of technology solutions enabling organizations to meet the changing environment head on. From a host of event technologies to integrated learning management and content creation tools, Cadmium offers everything an organization needs to generate revenue and drive engagement.

Learn more, and request a demo to see how Cadmium can help your learning business at gocadmium.com.

278: Taking Action with Learning Science Aug 24, 2021

This is the last installment in our seven-episode series on learning science’s role in a learning business, and we’ve covered a variety of interesting topics. But we want learning science to be more than interesting. We want you to apply it so you can elevate the success and impact of your learning business, as well as the success and impact of the learners you serve.

In this episode, we revisit comments from the interviewees in the series about the one tenet or aspect of learning science they wished was better understood by those designing and delivering learning for adult lifelong learners. We connect their perspectives and uncover the common theme: actionability. And, to help your learning business take the important action of applying learning science, we offer a framework we developed—the MIDDLE ME learning product lifecycle—to get you started.

Full show notes and transcript available at leadinglearning.com/episode278.

We are grateful to our sponsor for this series, SelfStudy.

***

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

277: Evidence-Based Evaluation with Rob Brinkerhoff and Daniela Schroeter Aug 17, 2021

Learning science uses evidence-based practice to support learning, and evaluation plays a critical role in providing that evidence by revealing learning’s true impact.

To help us unpack how evaluations should inform decisions about learning, we spoke with Dr. Robert Brinkerhoff and Dr. Daniela Schroeter, co-directors of the Brinkerhoff Evaluation Institute (BEI).

Rob is an internationally recognized expert with four decades of experience in evaluation and learning effectiveness, and he’s the author of several books, including The Success Case Method and Telling Training’s Story. He’s also the creator of the Success Case Method, a highly regarded and carefully crafted impact evaluation approach to determining how well educational and training programs work.

Daniela has a PhD in interdisciplinary evaluation and has spent the past 15 years providing evaluation and capacity building to a wide range of private, public, and nonprofit organizations around the globe. In addition to co-directing BEI, Daniela is an associate professor at Western Michigan University.

In this sixth installment in our seven-part series on learning science’s role in a learning business, we talk with Rob and Daniela about how to effectively leverage evaluations to maximize outcomes from learning. We also discuss the Success Case Method, the value in using evidence-based stories to demonstrate the impact of an offering, and why evaluation must lead to actionability.

Full show notes and transcript available at leadinglearning.com/episode277.

We are grateful to our sponsor for this series, SelfStudy.

***

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

276. Practice and Feedback: Evidence-Based Tools for Learning Aug 10, 2021

Practice and feedback are essential to effective learning, yet all too often they aren’t given the time and attention they deserve by learning businesses. Practice and feedback are powerful tools for moving a learning experience away from pure theory and content and towards deeper learning and application in the real world.

In this fifth episode in our seven-part series on learning science’s role in a learning business, we feature key insights related to practice and feedback from conversations with learning design experts Myra Roldan, Ruth Colvin Clark, Patti Shank, Michael Allen, and Cathy Moore. We connect their perspectives to highlight the importance of practice and feedback as evidence-based tools and critical components of designing effective learning experiences.

Full show notes and transcript available at leadinglearning.com/episode276.

We are grateful to our sponsor for this series, SelfStudy.

***

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

275: Designing Content Scientifically with Ruth Colvin Clark and Myra Roldan Aug 03, 2021

Both Ruth Colvin Clark and Myra Roldan are evidence-based learning designers who combine a nuanced understanding of learning theory with years of hands-on experience developing solutions.

Ruth is principal and president of Clark Training & Consulting and has spent her career as an instructional psychologist, working with diverse organizations. She’s the author of many articles and books, including Evidence-Based Training Methods, and she co-authored e-Learning and the Science of Instruction.

Myra Roldan is a technologist and learning professional who currently serves as chief cloudification officer at Amazon Web Services. She does a bit of everything, from research and data analytics, to implementing new technologies, to creating full-blown learning experiences. Much of her personal work is focused on increasing access and opportunity for underserved groups, including women and minorities, so they can get jobs that will earn them a livable income.

In this fourth episode in our seven-part series on learning science’s role in a learning business, we speak with Ruth and Myra individually to get their perspectives and expertise on designing effective learning experiences. We cover a variety of topics including research-based principles and their implications on learning, tips for working with subject matter experts to ensure learning objectives are met, how to avoid cognitive load, and the importance of knowing your audience.

Full show notes and transcript available at leadinglearning.com/episode275.

We are grateful to our sponsor for this series, SelfStudy.

**

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

274: Needs, Wants, and Learning Science Jul 27, 2021

Learner needs are important—but, in the context of learning businesses, learner wants are just as important. Correctly satisfying these needs and wants requires figuring out what to offer—not by assuming or guessing what’s needed in the market but by following processes and systems that yield the data to prove it.

In this third installment in our seven-part series focused on learning science for learning businesses, we explain why performing market and needs assessments are critical steps in effectively applying learning science. We also discuss the Market Insight Matrix, a tool we created that treats assessment as a process rather than an event.

Full show notes and transcript available at leadinglearning.com/episode274.

We are grateful to our sponsor for this series, SelfStudy.

**

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

273: Effective Learning with Learning Scientist Megan Sumeracki Jul 20, 2021

Dr. Megan Sumeracki is an associate professor of psychology at Rhode Island College and co-founder of The Learning Scientists, a group of cognitive psychological scientists aiming to make scientific research on learning more accessible to students, teachers, and other educators. Her area of expertise is in human learning and memory, and in applying the science of learning in different contexts.

In this second episode in our series on learning science’s role in a learning business, Jeff talks with Megan about key ideas related to cognitive psychology, what they mean for learning providers, and tips for creating effective learning experiences that incorporate the science of learning. Specifically, they explore the concept of retrieval practice, ways to implement it, and the powerful impact it can have on learning.

Full show notes and transcript available at leadinglearning.com/episode273.

We are grateful to our sponsor for this series, SelfStudy.

**

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

272: Learning Science for Learning Impact Jul 13, 2021

For any organization offering learning, learning science is important. But it’s arguably even more important for learning businesses because of the far-reaching impact that can be achieved from effectively applying it.

In this first installment in our "Learning Science for Learning Businesses" new seven-part series, we take a broad look at the science of learning, including related practical insights and key areas of influence for learning businesses. We also preview the specific areas of learning science that we’ll address later in the series and their related implications for creating a thriving learning business.

Full show notes and transcript available at leadinglearning.com/episode272.

We are grateful to our sponsor for this series, SelfStudy.

**

SelfStudy is a learning optimization technology company. Grounded in effective learning science and fueled by artificial intelligence and natural language processing, the SelfStudy platform delivers personalized content to anyone who needs to learn either on the go or at their desk. Each user is at the center of their own unique experience, focusing on what they need to learn next.

For organizations, SelfStudy is a complete enterprise solution offering tools to instantly auto-create highly personalized, adaptive learning programs, the ability to fully integrate with your existing LMS or CMS, and the analytics you need to see your members, users, and content in new ways with deeper insights. SelfStudy is your partner for longitudinal assessment, continuing education, professional development, and certification.

Learn more and request a demo to see SelfStudy auto-create questions based on your content at selfstudy.com.

271. Making Learntech's Promise Real May 18, 2021

As we close out our seven-part series on the frontiers of learntech, we want to help you make sense of what the wide-ranging topics that emerged mean for the future of your learning business.

Through the interviews with Ashish Rangnekar, Sam Sannandeji, Sae Schatz, and Donald Clark and our own reflective episodes, we’ve had the chance to touch on many different aspects of learntech. We covered everything from specific types of learntech, to the growing importance of data, the increasing need for organizations to have an integrated learning ecosystem in place, the essential role of standards in making such an ecosystem work, and, at long last, truly delivering on the promise of personalized learning.

We also explored related philosophical and ethical concerns such as the accelerating pace of change, equity in access to learning technology, and the potential bias in the data and design of technologies.

In this final episode in the series, we offer five suggested actions for how to make the promise of the frontiers of learntech a reality for your learning business: develop a data strategy, grow a learning ecosystem, conduct a feasibility study for XR, build a governance structure, and regularly reassess which learntech holds the most promise.

Full show notes and transcript available at leadinglearning.com/episode271.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

270. Digital Transformation with Ashish Rangnekar May 11, 2021

Ashish Rangnekar, a self-described lifelong learner, is co-founder and CEO of BenchPrep, where he’s focused on helping organizations digitally transform their learning offerings in the new digital world order. BenchPrep elevates and empowers learning businesses through their full-stack learning platform, aimed at delivering the best digital experience to drive outcomes and increase revenue.

In this penultimate episode in our series on the frontiers of learning technology, Jeff talks with Ashish about why the learntech market is slated to experience unprecedented growth and transformation, related trends, and potential impact implications for learning businesses and society.

Full show notes and transcript available at leadinglearning.com/episode270.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

269. Finding XR's Sweet Spot with Sam Sannandeji May 04, 2021

Recognized as a leader in extended reality (XR) learning, Sam Sannandeji is founder and CEO of Modest Tree, a Canadian company providing immersive software to empower non-technical people to create and maintain their own augmented reality and virtual reality training. He brings both a technical, hands-on expertise of how XR works with an understanding of the needs and pain points immersive technologies can successfully address.

In this fourth installment in our seven-part series on the frontiers of learning technology, Celisa talks with Sam about the future of XR, its potential dangers and opportunities, and related advice for learning businesses on how to make practical use of augmented or virtual reality.

Full show notes and transcript available at leadinglearning.com/episode269.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

268. Bias and Equity in Learntech Apr 27, 2021

This marks the halfway point in our series on the frontiers of learntech. Our hope is that you have already begun to consider the implications this inevitable explosion in learning technology will have on your learning business. And when it comes to implications we want to focus on some of the major themes that emerged from our earlier conversations with Donald Clark and Sae Schatz—particularly those related to bias and equity.

Bias and artificial intelligence or, more specifically, bias in AI is not a new concern. But it’s one that’s been garnering more and more attention in recent years, and it feels appropriate to focus on it now because of the rise in social justice movements we’ve experienced here in the United States.

In this fourth episode of the series, we explore the potential harm of bias in AI drawing on research from Joy Buolamwini and Cathy O’Neil, both featured in the Netflix documentary Coded Bias. We also discuss the difference between interpretability and explainability when it comes to understanding marketing AI, and why looking for bias in data is equally important to looking for bias in AI processes.

Full show notes and transcript available at leadinglearning.com/episode268.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

267: The Future Learning Ecosystem with Sae Schatz Apr 20, 2021

Throughout her career, Sae Schatz has been deeply immersed in the application and advancement of learntech. She currently serves as director of the Advanced Distributed Learning (ADL) Initiative, a government program for science, technology, and policy related to distributed learning. She's also an editor of and contributor to the e-book Modernizing Learning: Building the Future Learning Ecosystem.

Prior to joining ADL, Sae worked as an assistant professor and an applied human-systems scientist, with an emphasis on human cognition and learning, instructional technologies, adaptive systems, human performance assessment, and modeling and simulation.

In this third episode in our seven-part series on the frontiers of learning technology, Jeff talks with Sae about ADL’s “building the future learning ecosystem” initiative and the key ideas behind it. They also discuss the role of Total Learning Architecture (TLA), data, the future of learntech, and suggestions for learning businesses to capitalize on these new technologies.

Full show notes and transcript available at leadinglearning.com/episode267.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

266: AI, Data, and Optimism with Donald Clark Apr 13, 2021

With an unmatched passion, knowledge, and optimism related to advances in learntech, Donald Clark has over three decades of experience at the intersection of technology and learning. He is CEO of WildFire, an AI content creation company, and a professor, researcher, speaker, and l earntech blogger (he's written a series of posts on 100 learning theorists who have shaped the world of learning). He’s also author of the book Artificial Intelligence for Learning. (Listen to the audio at the end of the episode for a special discount offer on the book for Leading Learning Podcast listeners.)

In episode two of our seven-part series exploring the frontiers of learning technology, Celisa talks with Donald about the important role of artificial intelligence and data in shaping the learntech landscape. They also discuss related trends, what’s on the horizon, and key ideas learning businesses and society need to consider to ensure effective and positive applications of learntech, now and in the future.

Full show notes and transcript available at leadinglearning.com/episode266.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to benchprep.com/resources.

265: Learntech: The Next Generation Apr 06, 2021

Learning technology is on the cusp of a renaissance. It’s poised to explode, proving to be essential to the smooth functioning of society and the daily life of billions of people worldwide. So it just made sense to choose it as the focus of our next seven-part series.

In this first episode exploring the frontiers of learntech, we discuss what the topic means to us, key reasons that learning technology has seen such tremendous growth, and important related concepts including artificial intelligence, data, extended reality, personalization, and more. We also preview the thought leaders and practitioners that will be featured in the series and how we hope each of their perspectives will add to our understanding and prepare for what lies ahead.

Full show notes and transcript available at https://www.leadinglearning.com/episode265.

We are grateful to our sponsor for this series, BenchPrep.

**

BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations, and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experience to drive learning outcomes and increase revenue.

The platform’s omni channel delivery incorporates personalized learning pathways, robust instructional design principles, gamification, and near real-time analytics that allow organizations across all industries to achieve their goals. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success. BenchPrep publishes regular content sharing the latest in e-learning trends.

To download BenchPrep’s latest e-books, case studies, white papers, and more go to www.benchprep.com/resources.

264: The Third Sector of Education: Sustaining and Shaping Society Feb 23, 2021

We’ve reached the final installment in our seven-part series on the third sector of education—the sector serving the millions of adults who continue to learn and grow in the decades following their secondary and post-secondary education—so we’re breaking down what we’ve learned along the way, and most importantly, what it all means for your learning business.

In this final episode, we reflect on our recent discussions with L&D expert Nigel Paine and LaTrease Garrison, executive vice president of the education division at the American Chemical Society. We discuss how their insights add to our understanding of the third sector and build on our conversations earlier in the series. We also examine the implications for the sector’s growth and begin to unpack what a fuller awareness of the sector might mean for your learning business’s strategy.

Full show notes and transcript available at https://www.leadinglearning.com/episode264.

We are grateful to our sponsor for this series, Blue Sky eLearn.

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized, cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system, Path LMS, Webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy-to-manage solutions allow organizations to easily organize, track, and monetize educational content.

263: Uncovering Opportunity in Challenges with LaTrease Garrison Feb 16, 2021

LaTrease Garrison is executive vice president of the education division at the American Chemical Society (ACS), which serves learners in the chemical education space, spanning K-8 all the way through retirement. With over 28 years at ACS, she has a seasoned perspective and solid grasp on what it takes to succeed as a provider in the growing third sector of education.

In this sixth episode in our seven-part series, Jeff talks with return guest LaTrease about how ACS is meeting the diverse and evolving needs of their learners, including their recent initiative to provide competency-based learning. They also discuss the potential threats and opportunities facing providers in the third sector and the critical role they play in preparing the workforce of the future.

Full show notes and transcript available at https://www.leadinglearning.com/episode263.

We are grateful to our sponsor for this series, Blue Sky eLearn.

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized, cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system, Path LMS, Webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy-to-manage solutions allow organizations to easily organize, track, and monetize educational content.

262: Continuous Development with Nigel Paine Feb 09, 2021

With over 25 years of experience in corporate learning, London-based Nigel Paine has spent the entirety of his career intersecting with the third sector of education becoming an internationally recognized expert and speaker on the topics of leadership, development, and technology.

He’s written three books in the last five years, including Workplace Learning: How to Build a Culture of Continuous Employee Development, and teaches in the Penn Chief Learning Officer program at the University of Pennsylvania. He also co-hosts the From Scratch podcast, which features short episodes on workplace issues, and he’s a presenter for Learning Now TV, a live-streamed Internet TV channel focused on corporate learning and performance.

In this fifth installment in our seven-part series on the surge of the third sector of education, Celisa gets Nigel’s global perspective about the sector including what he sees as its major opportunities and threats. They also discuss how learning technologies are shaping the third sector and the crucial role of data in demonstrating impact and increasing the effectiveness of learning experiences.

Full show notes and transcript available at https://www.leadinglearning.com/episode262.

We are grateful to our sponsor for this series, Blue Sky eLearn.

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system, Path LMS, Webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy-to-manage solutions allow organizations to easily organize, track, and monetize educational content.

261: Reflecting with Anthony Carnevale Feb 02, 2021

This marks the midpoint in our seven-part series on the surge of the third sector of education—the now essential sector serving the continuing education needs of millions of adults in the decades following their secondary and post-secondary education.

In this fourth episode of the series, we reflect on what we’ve learned so far from our conversations with Michelle Weise, author of Long Life Learning: Preparing for Jobs That Don’t Even Exist Yet, and Casandra Blassingame, CEO of the International Accreditors for Continuing Education & Training.

We also pull in some additional perspectives about the growth of the third sector, including that of Dr. Anthony “Tony” Carnevale, research Professor and Director of the Georgetown University Center on Education and the Workforce.

As an internationally recognized economist, Tony explains how economic change has led to the growing demand for providers in the third sector to effectively demonstrate outcomes and results. He also discusses the challenges of a credential-driven society and the related inequalities that exist.

Full show notes and transcript available at https://www.leadinglearning.com/episode261.

We are grateful to our sponsor for this series, Blue Sky eLearn:

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

260: Accrediting Lifelong Learning with Casandra Blassingame Jan 26, 2021

With over 20 years of experience in higher education, particularly in continuing and professional studies, Casandra Blassingame has dedicated her career to meeting the needs of adult learners.

And as the current CEO of the International Accreditors for Continuing Education & Training (IACET), she is also a doctoral candidate in the adult education program at the University of Missouri–St. Louis.

In this third episode of our seven-part series about the surge of the third sector of education, Jeff talks with Casandra about her role at IACET, how they’ve successfully adapted in times of change, and why accreditation is becoming increasingly more valuable. They also discuss reasons for the growth of the third sector and the related opportunities for those serving in it.

Full show notes and transcript available at https://www.leadinglearning.com/episode260.

We are grateful to our sponsor for this series, Blue Sky eLearn:

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

259: Long-Life Learning with Michelle Weise Jan 19, 2021

As a leading expert and true innovator related to the future of learning and work, Dr. Michelle Weise has had the unique opportunity to engage with a multitude of stakeholder viewpoints surrounding the third sector of education.

She is currently the entrepreneur-in-residence and a senior advisor at Imaginable Futures and author of several books, including her most recent, Long Life Learning: Preparing for Jobs That Don’t Even Exist Yet.

In this second episode in our series on the surge of the third sector, Celisa talks with return-guest Michelle about the tremendous challenges and opportunities that exist surrounding the third sector of education. They also discuss the importance of breaking down silos, the need for a robust data infrastructure, and why the third sector needs to pay more attention to the non-consumers of higher education.

Full show notes and transcript available at https://www.leadinglearning.com/episode259.

We are grateful to our sponsor for this series, Blue Sky eLearn:

**

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized cutting-edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

258: The Third Sector of Education Jan 08, 2021

It’s a new year and we’re kicking it off with another seven-episode series of the podcast. Our previous series focused on the learning business in disruptive times, but this time we’ll be exploring the surge of the third sector of education—particularly the related implications this has on learning businesses.

In this episode, we delve into some background behind the third sector of education including what it is, factors that have led to its tremendous growth, and why it is so important. We also preview the four interviewees we’ll be talking with later in the series and the unique perspective they each bring to the topic.

Full show notes and transcript available at https://www.leadinglearning.com/episode258.

We are grateful to our sponsor for this series, Blue Sky eLearn:

**

Blue Sky eLearn is a company committed to learning businesses and has a long history working to help providers in the third sector.

For nearly 20 years, Blue Sky eLearn has been transforming the way organizations deliver virtual events and educational content. Blue Sky’s customized cutting edge solutions connect hundreds of organizations to millions of learners worldwide.

These include their award-winning learning management system Path LMS, webinar and live streaming services for short events to multi-day virtual conferences, and learning strategy and development solutions. These robust, easy to manage solutions allow organizations to easily organize, track, and monetize educational content.

257: Beginning Again Nov 24, 2020

As we wrap up our series on the learning business in disruptive times, it’s important to reflect on what we’ve learned and consider where we go next in these complex times of uncertainty

You may remember back in episode 254, that we broke down and reflected on our first two interviews—one with Seth Kahan, founder of Visionary Leadership, and the other with Shilpa Alimchandani, a diversity, equity, and inclusion strategist.

Since then, we've had the chance to also speak with Tracey Steiner, senior vice president for education and training at the National Rural Electric Cooperative Association, and Shawn Boynes, executive director of the American Association for Anatomy.

In this final installment of our seven-part series, we delve into the highlights and key takeaways of those recent conversations. We also offer some final points of reflection to consider related to the possibilities and complexities of the learning business in disruptive times and the places where you might need to “begin again”.

Full show notes and transcript available at https://www.leadinglearning.com/episode257.

256: Risking Innovation in Disruptive Times with Shawn Boynes of AAA Nov 17, 2020

With 25 years of experience in the association sector, Shawn Boynes, executive director of American Association for Anatomy (AAA), spent the greater part of his career passionately serving in the education and professional development space. In this time, he developed a true appreciation for learning and the value that associations bring to the world, which has undoubtedly shaped who he is today as a leader.

Focused on influencing positive change, he is also a co-host of the recently launched Texts to Table podcast, which focuses on conversations around race and leadership.

In this sixth episode in our series on the learning business in disruptive times, Celisa talks with Shawn about the challenges and opportunities related to leading through the coronavirus pandemic and the renewed spotlight on systemic racism. He also shares his perspective as a Black leader, how recent events led to the creation of his new podcast, and why now is the best time for organizations to take risks.

Full show notes and transcript available at https://www.leadinglearning.com/episode256.

255: Cooperative Learning and Leading with Tracey Steiner Nov 10, 2020

As the senior vice president for education and training at NRECA, the National Rural Electric Cooperative Association, Tracey Steiner oversees the development of the association’s annual and regional meetings, national conferences, board of directors training, executive and staff-level education, and credentialing programs.

She is also the creator of "Tracey’s Takeaways", a regular feature on NRECA’s website that focuses on employee development, management issues, leadership and organizational culture.

In this fifth episode of our series on the learning business in disruptive times, Jeff talks with Tracey about how NRECA is being impacted by the current pandemic including the related challenges and opportunities. They also discuss the thoughtful approach NRECA has taken to address issues around racial equity, the importance of cultivating a safe environment for difficult conversations, and what Tracey thinks learning businesses need to consider in order to successfully navigate times of disruption.

Full show notes and transcript available at https://www.leadinglearning.com/episode255.

254: Possibilities and Complexities Nov 03, 2020

We’ve reached the midpoint in our series on the learning business in disruptive times so we want to take some time to reflect on what we’ve learned so far.

After laying the groundwork in the first episode, we then featured interviews with Seth Kahan, founder of Visionary Leadership, and Shilpa Alimchandani, a seasoned diversity, equity, and inclusion strategist.

In this fourth episode of the seven-part series, we revisit reflection questions from our first episode and provide an update on the rapidly evolving issues related to the pandemic, racial justice, the economy, and the elections. We also look at the related practical implications and what all of this means for how a learning business might survive – and potentially even thrive – in these disruptive times.

Full show notes and transcript available at https://www.leadinglearning.com/episode254.

253: Diversity and Disruption with Shilpa Alimchandani Oct 27, 2020

With over two decades of experience in DEI leadership development and intercultural learning, Shilpa Alimchandani, author of Communicating Development Across Cultures: Monologues and Dialogues in Development Project Implementation, is a leadership coach, instructional designer, and facilitator.

In her independent consulting practice, she is passionate about helping her clients tackle issues related to diversity, equity and inclusion to achieve transformational change.

In this third episode of our seven-part series on the learning business in disruptive times, Celisa talks with return-guest, Shilpa about DEI, including what it is, ways it’s being impacted by disruption, and how it relates to implicit bias. They also discuss the importance of unlearning and what learning businesses need to know about supporting DEI and succeeding in these disruptive times.

Full show notes available at https://www.leadinglearning.com/episode253.

252: Leading in Disruptive Times with Seth Kahan Oct 20, 2020

Seth Kahan is founder of the consulting firm, Visionary Leadership and author of the business bestsellers, Getting Change Right, Getting Innovation Right, and, most recently, Visionary Leadership: How Association Leaders Embrace Disruption in the 21st Century .

He's worked with leaders of large multinational organizations and over a hundred association CEOs. Some of his most exciting work with those CEOs involves Grand Challenges—big, bold goals that organizations take on, partnering with others to make a difference with problems that society has thus far not been able to resolve.

And learning how to navigate the major disruptors we’ve seen unfold in 2020 related to the pandemic, politics, social issues, and our economic situation, have certainly created a new set of related challenges for organizations, particularly for those of us in the learning business.

In this second episode in our seven-episode series on the learning business in disruptive times, Jeff talks to Seth about how organizations have responded and evolved due to recent circumstances surrounding not only the coronavirus pandemic, but to other major disruptors such as climate change and racial injustice. They also discuss Seth’s 100 CEOs and 100 Days initiative, the various resources he’s created to help organizations in this time of crisis, and the lasting – and in some cases, positive – impact that all of this will potentially have on society.

Full show notes available at https://www.leadinglearning.com/episode252.

251: Times of Disruption Oct 13, 2020

It’s been a couple months since we released episode 250 of the Leading Learning Podcast and we're excited to be back with a new, revamped series approach to the podcast (rather than single, independent episodes as we’ve done in the past).

With our new approach, over the course of several episodes—seven in this case—we’ll explore a topic from a variety of viewpoints, drawing on multiple interviews as well as offering our own thoughts and providing context for the conversations with others.

And the first topic we’re going to explore is that of the learning business in disruptive times. In other words, what’s going on in the world right now in 2020.

We are all experiencing unprecedented levels of uncertainty and change and, of course, a major reason for that is the coronavirus pandemic. But there are also major social, political, and economic issues deeply impacting how we live and work.

In this first episode of the very first series of the Leading Learning Podcast, we explore these key areas of disruption and their implications on learning businesses. We also preview the interviewees we will feature in the series and the varied perspectives they will bring to the topic of leading learning in times of disruption.

Full show notes available at https://www.leadinglearning.com/episode251.

250: Turning the Lens on Leading Learning Listeners Aug 04, 2020

In yet another exciting milestone for Leading Learning, we are thrilled to have officially reached episode 250 of the podcast.

It’s hard to believe that we’ve been doing this for roughly five years at this point and have grown from zero listeners to more than 7,000 downloads a month!

In this turning-point episode, we express our tremendous gratitude to everyone who has made the podcast possible. We also focus on input received from listeners that we think would be valuable to all learning businesses and the entire Leading Learning community.

Finally, we share some recent reviews of the show submitted through Apple Podcasts as well as touch on our plans for the podcast going forward.

Full show notes available at https://www.leadinglearning.com/episode250.

249: The Upskilling Imperative with Shelley Osborne of Udemy Jul 28, 2020

As Vice President of Learning at Udemy, Shelley Osborne is a true learning leader who is passionate about building cultures of learning that enable the continuous upskilling of employees.

She is also author of an upcoming book titled, The Upskilling Imperative: Five Ways to Make Learning Core to the Way We Work. And Shelley is even a Udemy instructor herself with seven courses currently available, ranging from topics such as fostering psychological safety, to best practices for working remotely.

In this episode of Leading Learning, Jeff talks with Shelley about Udemy’s model as a global learning provider and why continuous upskilling is so critical to the success of individuals and organizations. They also delve into the “five ways” outlined in her book including: developing agile learners, the important role of feedback in learning cultures, thinking like a marketer to drive learning, learning in the flow of work, and signaling the value of learning.

Full show notes available at https://www.leadinglearning.com/episode249.

248: Off-Trail and Self-Directed Learning with Blake Boles Jul 21, 2020

Blake Boles is the founder and director of Unschool Adventures, a company that gives self-directed teens and young adults—mostly unschoolers—an opportunity to explore cities all over the world.

Well-known for questioning our traditional approaches to schooling, Blake is a thought-provoking speaker, host of the Off-Trail Learning podcast, and author. His books include The Art of Self-Directed Learning, Better Than College, College Without High School, and the recently published, Why Are You Still Sending Your Kids to School?.

In this episode of Leading Learning, Jeff talks with Blake about key concepts from his latest book related to alternative paths of education in K-12, a particularly relevant topic given the current disruption from the COVID-19 pandemic. They also discuss the importance of engagement, self-directed learning, and connection in young learners and how they inevitably impact adult learners.

Full show notes available at https://www.leadinglearning.com/episode248.

247: Transactional to Transformational with Micène Fontaine Jul 14, 2020

Micène Fontaine is the executive director at Design Arts Seminars (DAS), an accredited provider of continuing education for design professionals that aims to inspire their clients to become catalysts of change and to design a world in which all of us can thrive.

With two decades of experience designing high-quality learning experiences, he is passionate about their call to action as a provider of continuing education to move beyond the transactional relationship, to a truly transformative one.

In this episode, Celisa talks with Micène about what has – and hasn’t – changed in the decades he’s been at DAS, how he came to realize his interest in learning experience design (LXD), and what he sees as the major opportunities and threats for learning businesses. They also talk about the origin and purpose of DAS's Change by Design initiative, which aligns their educational offerings to match with the United Nations’ Sustainable Development Goals.

Full show notes available at https://www.leadinglearning.com/episode247.

246: 3 Conditions of Learner Engagement Jul 07, 2020

Learner engagement is one of the holy grails of learning businesses—if the learner isn’t engaged, learning is unlikely to happen. So what are the necessary circumstances that need to exist in order for engagement in learning to happen?

In this episode of the Leading Learning podcast, we delve into three conditions that have to be met to foster learner engagement: meaning, safety, and availability.

We also discuss some examples and ideas of how you might support those conditions in the products and services you create and deliver, and why your learning business should care.

Full show notes available at https://www.leadinglearning.com/episode246.

245: The Indispensable Community with Richard Millington Jun 30, 2020

Feverbee founder and return podcast guest, Richard Millington has spent over a decade helping hundreds of companies around the world develop successful, indispensable communities.

He is also an international speaker and author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities and The Indispensable Community: Why Some Brand Communities Thrive When Others Perish.

In this episode of the Leading Learning podcast, Jeff talks with Rich about the evolution of online communities and ways the current pandemic is impacting them. They also discuss the relationship between virtual events and online community and Rich shares specific and practical tips about how to successfully launch and grow a community.

Full show notes available at https://www.leadinglearning.com/episode245.

244: E-Learning Uncovered with Diane Elkins Jun 23, 2020

Diane Elkins is co-founder of Artisan E-Learning, a custom e-learning development company, and E-Learning Uncovered, a company specializing in training services, books, and resources for e-learning development using the major rapid e-learning authoring tools.

She frequently speaks at events (in fact she led a session at Learning • Technology • Design 2019), and she’s co-author of E-Learning Fundamentals: A Practical Guide and the E-Learning Uncovered book series.

In this episode of the Leading Learning Podcast, Celisa talks with Diane about all things e-learning including common mistakes and keys to success with e-learning design and development. They also discuss ways to foster learner motivation and engagement in the context of e-learning as well as her view on designing effective microlearning.

Full show notes available at https://www.leadinglearning.com/episode244.

243: Revisiting the Learning Business Maturity Model Jun 16, 2020

The current coronavirus crisis is necessitating major changes in how many learning businesses meet existing needs. For example, a change like investing in expanding and improving your online learning portfolio as so many organizations are currently considering.

But before making any major changes or investments, it’s important to first have a solid understanding of where you are as a learning business.

That’s why in this episode, we are revisiting the Learning Business Maturity Model, a simple yet powerful tool we created to provide a framework for helping organizations assess the maturity of their learning and education businesses. And in case you aren’t already familiar with it, we explain what the Learning Business Maturity Model is and why we created it. We also discuss how you can get value from using it, particularly amid current circumstances surrounding COVID-19.

Full show notes available at https://www.leadinglearning.com/episode243.

242: The Adaptation Advantage with Heather McGowan Jun 09, 2020

Future-of-work strategist and return podcast guest, Heather McGowan is an in-demand, internationally known thought leader and speaker. She helps leaders prepare their people and organizations with human-centric approaches to continuously learn and adapt in order to meet the demands of the Fourth Industrial Revolution.

She is also the co-author, along with Chris Shipley, of the recently released The Adaptation Advantage: Let Go, Learn Fast, and Thrive in the Future of Work.

In this episode, Jeff talks with Heather about key messages in her book related to adaptation and how it relates to learning, unlearning, and identity. They also discuss what it takes to lead in the age of adaptation, why we need to elevate the role of human over technology, and the fundamental shifts in how we work and learn—now and in the future—due to the coronavirus pandemic.

Full show notes available at https://www.leadinglearning.com/episode242.

241:The Truth in Learning, Leadership, and Motivation with Matthew Richter Jun 02, 2020

As president at The Thiagi Group, Matthew Richter is a recognized expert and thought leader in the areas of management, leadership, and performance technology. He wears many hats including that of speaker, facilitator, game designer, instructional designer, management consultant, and author of The Leadership Story: A New Model of Leadership. He’s also the co-host of the Truth in Learning podcast, along with previous podcast guest, Will Thalheimer.

In this episode, Celisa talks with Matt about motivation and self-determination theory in the context of learning. They also talk about the elements of effective learning games, why lazy trainers are a good thing, and the importance of activities in learning and in designing faster, cheaper, better training. Lastly, they delve into the topic of leadership and Matt’s view that most leadership training is pretty worthless and what he recommends to focus on instead.

Full show notes available at https://www.leadinglearning.com/episode241.

240: Is E-learning Effective? May 26, 2020

Is e-learning effective? It’s a seemingly age-old question but a rather important one to address now when—due to COVID-19—many traditional forms of face-to-face education simply aren’t viable.

And even though there’s a massive rush to move learning online, many—maybe even most—people still hold the view that e-learning is a second-rate or lesser form of learning when compared to face-to-face.

In this episode of the Leading Learning Podcast, we examine whether e-learning is in fact, an effective form of learning, particularly when compared with traditional face-to-face instruction. We address this specifically in the context of the learning business and as it relates to what we have defined as the three major goals of learning businesses: reach, revenue, and impact.

Full show notes available at https://www.leadinglearning.com/episode240.

239: Creating Engaging Virtual Events with Arianna Rehak May 19, 2020

Arianna Rehak is co-founder and CEO of Matchbox Virtual Media, a firm that helps organizations produce virtual events that foster meaningful conversations. As the former coordinator of a highly successful virtual event series—a topic we interviewed her about in episode 111—Arianna became passionate about how to effectively cultivate high levels of engagement while making meaning of collective knowledge in the online space.

And since we are currently in the midst of a huge surge in the demand for virtual events due to the coronavirus pandemic, she has been tirelessly working with a wide range of organizations to take their events online.

In this episode of the Leading Learning Podcast, Jeff talks with Arianna about what it takes to successfully transition events to virtual, the related benefits of doing so, and why (contrary to what many organizations think), you may actually gain much more than you lose.

Full show notes available at https://www.leadinglearning.com/episode239.

238: Pioneering the Path to Connectivism, MOOCs, and Learning Analytics with George Siemens May 12, 2020

Dr. George Siemens is professor at the University of Texas at Arlington and director of the Centre for Change and Complexity in Learning (C3L) at the University of South Australia. He’s an internationally known author and speaker who has delivered keynote addresses in more than 35 countries. He’s also a researcher and theorist in the field of learning, knowledge management, and technology.

George is recognized for developing the learning theory of connectivism as well as for his pioneering work in learning analytics and the development of massive open online courses (MOOCs). And he’s continued to develop and deliver MOOCs, including one now on helping instructors new to online make the pivot necessitated by COVID-19.

In this episode of the Leading Learning Podcast, Celisa talks with George about connectivism—the theoretical framework he developed for understanding learning in a digital age. They also discuss the strengths and limitations of MOOCs as well as the potential positive and negative impacts of learning analytics with practical insight on how to begin using them in your organization.

Full show notes available at https://www.leadinglearning.com/episode238.

237: Right Price, Right Now May 05, 2020

Trying to figure out how to effectively price educational offerings is something many learning businesses struggle with, even under normal circumstances. But now that we are in the midst of the coronavirus pandemic—putting us in far from normal circumstances—it makes decisions related to pricing even that much more complex.

From how to price conferences or seminars that have been abruptly shifted from face-to-face to online delivery, to whether your organization should lower prices given the existing challenges people are facing, there are naturally a lot of questions related to pricing.

That’s why in this episode of the Leading Learning Podcast we’re offering insight and resources to address questions related to pricing educational products during the pandemic. We discuss key questions learning businesses need to ask themselves and consider, the various alternatives for pricing, and how to ensure sustainability, regardless of your approach.

Full show notes available at https://www.leadinglearning.com/episode237.

236: Focusing on the Future of Learning with Arlene Pietranton of ASHA Apr 28, 2020

The American Speech Language Hearing Association (ASHA) is an organization that serves more than 200,000 audiologists, speech-language pathologists, and speech, language, and hearing scientists. With a history deeply rooted in learning and education, ASHA is a leader among professional societies in the learning business and at the forefront of embracing new approaches to learning.

And leading the charge behind all of this since 2004 is ASHA CEO, Arlene Pietranton. With 25 years at the association, she’s nationally recognized for her exceptional leadership and commitment to voluntary membership organizations.

In this episode of the Leading Learning Podcast, Jeff talks with Arlene, first and foremost, about their response to the COVID-19 crisis and how they’ve been able to adapt to meet both staff and member needs. They also discuss ASHA’s historical vision for learning, why they are now heavily focused on the future of learning, and the critical role of associations in supporting adult lifelong learning.

Full show notes available at https://www.leadinglearning.com/episode236.

235: Good Conflict, Selling in a Crisis, and Self-Care with Liz Kislik Apr 21, 2020

As a management consultant, executive coach, and facilitator, Liz Kislik has three decades of experience helping organizations break through barriers to develop high performing leaders and workforces. She is also a frequent contributor to Harvard Business Review and Forbes, as well as a TEDx speaker on Why There’s So Much Conflict at Work and What You Can Do to Fix It.

In this episode of Leading Learning – recorded in the midst of the COVID-19 crisis – Celisa talks with Liz about the idea of conflict—good and bad conflict and how to encourage the good while limiting the bad. They also discuss ways to improve the customer (or learner) experience and learner engagement, what to consider when selling and marketing in times of crisis, and suggestions for reducing stress through self-care.

Full show notes available at https://www.leadinglearning.com/episode235.

234: Implications of the Current Moment for the Future of Online Learning Apr 14, 2020

The coronavirus pandemic is impacting life as we know it, including how we learn. Limits to travel and social distancing have created a resurgence of interest in online learning, and many organizations are rushing to launch or expand their e-learning efforts.

But—and this “but” is critical—learner expectations are higher than in the past. Also, competition from direct competitors has increased as well as competition for people’s time and attention, especially as many are working and learning from home.

And it’s important for learning businesses to take some time to think about what this moment—the pandemic, social distancing, stay-at-home orders, and so on—might mean for the future of online learning. That’s why in this episode of the Leading Learning podcast, we reflect on the situation to discuss implications of the current moment for the future of online learning, including the related benefits, challenges, and opportunities.

Full show notes available at https://www.leadinglearning.com/episode234.

233: Building the Forever Transaction with Robbie Kellman Baxter Apr 07, 2020

Robbie Kellman Baxter, founder of Peninsula Strategies, is a strategy and marketing expert with more than two decades of experience and an extensive list of blue chip clients. She is also a sought after keynote speaker and author of the bestselling book, The Membership Economy (which we interviewed her about in a previous podcast episode), as well as the recently released, The Forever Transaction: How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave.

In this episode of the Leading Learning Podcast, Robbie is back to discuss what has changed since her last book related to the membership economy and key concepts behind her new book related to building forever transactions. She and Jeff explore ideas related to launching, scaling, and leading a membership-oriented business over time, as well as her thoughts on pricing and the powerful relationship between community and subscription.

Full show notes available at https://www.leadinglearning.com/episode233.

232: Generational Shifts and Alternative Credentials with Jim Fong of UPCEA Mar 31, 2020

Jim Fong, chief research officer at the University Professional and Continuing Education Association and founding director of UPCEA’s Center for Research and Strategy, has combined his extensive expertise in the areas of marketing, research, and analytics to focus on making an impact in higher education. The self-professed trend watcher also has a particular interest in exploring generational differences and how they are impacting education and the new economy.

In this episode of the Leading Learning Podcast, Celisa talks with Jim about the value of looking at these generational differences, the idea that newer generations find it "creepy" when asked too much information too soon, and what you can do to lower your level of "creepiness" with prospects. They also discuss what Jim sees on the horizon for learning including a growing need for higher ed institutions to unbundle the traditional degree to offer alternative credentials.

Full show notes available at https://www.leadinglearning.com/episode232.

We are grateful to our sponsor for this quarter, Web Courseworks:

**

Web Courseworks is a leading learning technologies and consulting company that is forging a path of innovation in the eLearning industry. The company’s experiences and expertise guide its partners to become the leading providers of education in their fields.

Web Courseworks channels organization learning efforts to deliver on the promise of revolutionary performance improvement.

CourseStage, the learning management system (LMS) from Web Courseworks, is built for organizations and professional development initiatives. It enables organizations to customize learning experiences, track users’ success, and make data-driven decisions. CourseStage LMS is designed specifically to handle continuing education and professional development activities for organizations who want to grow their learning business.

231: The Re-Trending of Social Learning Mar 24, 2020

Social learning. It’s a topic that most of us have been hearing about for well over a decade at this point. But it has recently been making a resurgence in the learning landscape, only this time, it’s for different reasons.

With the growing emphasis on learning in the flow of work as well as new and emerging technologies, social learning has been steadily gaining traction again as a rising trend. But with what is now happening with COVID-19, the focus on it is likely to intensify dramatically as we look for ways to adapt to a (previously unimaginable) new era of social interaction.

In this episode of Leading Learning, we further discuss the reasons social learning is particularly relevant right now and offer our definition of it, including its four dimensions. We also share four simple steps to help your learning business design for it.

Full show notes available at https://www.leadinglearning.com/episode231.

We are grateful to our sponsor for this quarter, Web Courseworks:

**

Web Courseworks is a leading learning technologies and consulting company that is forging a path of innovation in the eLearning industry. The company’s experiences and expertise guide its partners to become the leading providers of education in their fields.

Web Courseworks channels organization learning efforts to deliver on the promise of revolutionary performance improvement.

CourseStage, the learning management system (LMS) from Web Courseworks, is built for organizations and professional development initiatives. It enables organizations to customize learning experiences, track users’ success, and make data-driven decisions. CourseStage LMS is designed specifically to handle continuing education and professional development activities for organizations who want to grow their learning business.

230: Learning Design Thinking with Carol Hamilton Mar 17, 2020

Design thinking is a human-centered, flexible approach to solving big problems. And Carol Hamilton, principal and founder of Grace Social Sector Consulting, uses her background in organization development combined with her expertise in design thinking, to help nonprofits and associations solve those big problems to become more strategic, effective, and innovative.

In this episode of the Leading Learning Podcast, Celisa talks with Carol about the topic of design thinking, including what it is and how it can be used in the context of a learning business (drawing on Jeanne Liedtka’s four-question formulation: what is, what if, what wows, and what works).

They also discuss areas adjacent to design thinking, such as journey mapping and innovation, as well as what could be considered the opposite of design thinking—the sunsetting of products and services.

Full show notes available at https://www.leadinglearning.com/episode230.

We are grateful to our sponsor for this quarter, Web Courseworks:

**

Web Courseworks is a leading learning technologies and consulting company that is forging a path of innovation in the eLearning industry. The company’s experiences and expertise guide its partners to become the leading providers of education in their fields.

Web Courseworks channels organization learning efforts to deliver on the promise of revolutionary performance improvement.

CourseStage, the learning management system (LMS) from Web Courseworks, is built for organizations and professional development initiatives. It enables organizations to customize learning experiences, track users’ success, and make data-driven decisions. CourseStage LMS is designed specifically to handle continuing education and professional development activities for organizations who want to grow their learning business.

229: The eLearning Hype Curve with Andy Hicken of Web Courseworks Mar 10, 2020

Which learning trends are going to have the most impact on your learning business, and how do you know if they are here to stay? Being able to track how each of these trends actually evolve over time, while separating their related hype from true potential value, can provide answers to these often difficult questions.

This is why Web Courseworks, in an effort led by Andy Hicken, Vice President of Technology Solutions, now publishes an annual eLearning Hype Curve (based on the Gartner Hype Cycle theory) to create a visualization of what’s “trending” in eLearning. By analyzing data from over 60 influencers on Twitter, they have been able to gain valuable insights related to how learning technologies are likely to evolve this year, and in the future.

In this episode of the Leading Learning Podcast, Jeff talks with Andy about the Hype Cycle model including its various stages, how they’ve adapted it to create their eLearning Hype Curve, and the specific predictions that have emerged for 2020.

Full show notes available at https://www.leadinglearning.com/episode229.

We are grateful to our sponsor for this quarter, Web Courseworks:

**

Web Courseworks is a leading learning technologies and consulting company that is forging a path of innovation in the eLearning industry. The company’s experiences and expertise guide its partners to become the leading providers of education in their fields.

Web Courseworks channels organization learning efforts to deliver on the promise of revolutionary performance improvement.

CourseStage, the learning management system (LMS) from Web Courseworks, is built for organizations and professional development initiatives. It enables organizations to customize learning experiences, track users’ success, and make data-driven decisions. CourseStage LMS is designed specifically to handle continuing education and professional development activities for organizations who want to grow their learning business.

228: Virtual Conferences Now Mar 03, 2020

Virtual conferences are something we’ve been deeply immersed in for years—both because we’ve done a lot of research and writing about them, such as with The Virtual Events Report—and also because we’ve been practitioners of them with our annual Learning • Technology • DesignTM (LTD) virtual conference, which we recently wrapped up for 2020.

In this episode, we discuss the many compelling reasons of why more learning businesses need to seriously consider making virtual events a serious part of their portfolio of offerings including their related benefits for both organizations and learners.

Full show notes available at https://www.leadinglearning.com/episode228.

227: Self-Evolved Leadership with David McKeown Feb 25, 2020

Outfield Leadership founder, Dave McKeown is a leadership expert who helps individuals, teams, and organizations achieve excellence by doing the ordinary things extraordinarily well.

And his recent book, The Self-Evolved Leader: Elevate Your Focus and Develop Your People in a World That Refuses to Slow Down is based on the premise that to be an effective leader in today’s busy world requires a uniquely different mindset and skillset than what was necessary in the past.

In this episode of the Leading Learning Podcast, Celisa talks with Dave about the idea of self-evolved leadership, why successful leaders and learners need to be vulnerable, and how to prevent learned helplessness. They also discuss his belief that leadership should be seen as series of disciplines that take time to master, including the idea of of attention management and why he views it as the number one discipline for leaders to develop.

Full show notes available at https://www.leadinglearning.com/episode227.

226: Effective Marketing and Increased Conversion Rates with Tony Paille of AIIM International Feb 18, 2020

As the chief revenue officer for AIIM International – a membership association offering training and certification for information professionals – Tony Paille is responsible for managing the sales and marketing teams while driving revenue growth.

He is also a featured speaker at our upcoming Learning • Technology • Design virtual conference where he will be talking about how to get more visitors to click the “buy” button.

In this episode of the Leading Learning Podcast, Jeff talks with Tony about his role as chief revenue officer and how AIIM was able to dramatically increase the conversion rates for its training catalog. They also discuss the challenges related to selling education and the evolving role of the sales function in learning businesses.

Full show notes available at https://www.leadinglearning.com/episode226.

225: The Learning Business Feb 11, 2020

What exactly does it mean to be a learning business? It’s a topic that permeates our work, but it’s not something we have explicitly discussed in quite some time.

Given the concept of the learning business is central to what we do while also often difficult to grasp – and because we plan to make it the unifying theme for our upcoming Learning • Technology • Design virtual conference (LTD) – we felt it the perfect time to revisit it.

In this episode, we delve into what it really means (and doesn’t mean) to be a learning business and how identifying as one can impact your mindset and increase your likelihood of success. We also share some key resources we offer to support learning businesses and learning business professionals.

Full show notes available at https://www.leadinglearning.com/episode225.

224: Learning and Flow with Jerel Bonner Feb 04, 2020

In order to effectively prepare for the future of work, it’s critical that we—as individual learners and learning providers—truly understand the types of skills that will be necessary to succeed.

Jerel Bonner, a ‘human behavior awareness’ consultant and co-founder of Coralling Chaos, really walks the walk when it comes to continually learning to adapt and evolve to meet the demands of the future. And recently, the TEDx speaker and author of Sharpening China’s Talent, has been very focused on the fascinating connection between learning and the concept of flow.

Returning for his second interview on the Podcast, Jerel joins Jeff at Leading Learning Global Headquarters to discuss the idea of flow and its connection to learning, as well as how it relates to other major concepts including grit, mindset, and authentic happiness. They also talk about why this is all going to be increasingly important in helping others prepare for the future of work—and life.

Full show notes available at https://www.leadinglearning.com/episode224.

223: The 60-Year Curriculum with Dr. Chris Dede Jan 28, 2020

Dr. Chris Dede, Professor in Learning Technologies at Harvard University’s Graduate School of Education, is focused on developing new types of educational systems to meet the opportunities and challenges of the 21st century.

And as a leader in emerging technologies and policy related to educational transformation and innovation, Dr. Dede is also a central player in the Sixty-Year Curriculum (60YC) initiative, a new way of thinking about higher education that accounts for the roughly six decades that today’s students will be expected to work during their lifetimes.

In this episode of the Leading Learning Podcast, Celisa talks with Chris about the 60-Year Curriculum, why there’s a need for it, and what role learning businesses can play to support it. They also discuss the idea of “unlearning” and its potential impact on lifelong learning, as well the specific types of technologies he thinks will be most important in shaping the future of learning.

Full show notes available at https://www.leadinglearning.com/episode223.

222: 2020 Learning Business Trends Jan 21, 2020

2020 is now upon us and, in this new year – and decade – there are certainly some key topics that all learning businesses need to make sure they are paying attention to.

In this episode of the Leading Learning podcast, we are practicing what we preach by repurposing content from a recent Webinar and sharing six specific trends set to impact learning businesses in the new year, and beyond.

Full show notes available at https://www.leadinglearning.com/episode222.

221: 10 Years and 10 Non-Obvious Megatrends with Rohit Bhargava Jan 14, 2020

Rohit Bhargava, an innovation and marketing expert, keynote speaker, and founder of the Non-Obvious Company, strongly believes in the power of non-obvious thinking. And as a trend curator, he is also the best-selling author of the Non-Obvious series of books, which have highlighted top trends annually since 2011.

Making his fourth appearance on the podcast, Rohit returns to Leading Learning to discuss his most recent book, Non-Obvious Megatrends – the tenth and final edition in the Non-Obvious series – which looks back at more than a hundred past predictions to spotlight the 10 biggest trends he thinks will impact us in the coming decade. He also looks back at how his work has evolved over the years and shares his plans for the future of Non-Obvious.

Full show notes available at https://www.leadinglearning.com/episode221.

220: Exploring Educational Podcasts with Tara Bryan of TLS Learning Jan 07, 2020

With a passion to create learning experiences that move the needle and greatly impact the success of learners in their organizations, Tara Bryan, founder and CEO of TLS Learning, is an expert in the areas of learning design and development. She is also the force behind the Course Building Secrets Podcast, and with over 80 episodes to date, she has first-hand knowledge about what it takes to successfully launch a podcast.

In this first Leading Learning episode of 2020, Celisa talks with Tara about the strengths and weaknesses of educational podcasts, and the role of podcasts in microlearning and formal training versus informal/workflow learning. Tara also shares tips for learning businesses on how to make educational podcasts a part of their educational offerings.

Full show notes available at https://www.leadinglearning.com/episode220.

219: Action Mapping and Activity Design with Cathy Moore Dec 31, 2019

When it comes to training design, perhaps focusing on what people need to be able to do, not simply what they need to know, can make all the difference. That’s because this leads to activity-centered training rather than traditional information presentations.

These concepts are what led Cathy Moore, speaker, training designer, and author of Map It: The Hands-On Guide to Strategic Training Design, to create the action mapping model. Her goal is to “save the world from boring instruction” and her tools and resources are helping to do this one learner at a time.

In this encore episode of the Leading Learning podcast, Celisa talks with Cathy about action mapping including what it is, why it’s effective, and how to apply it. They also cover the role action mapping plays in measurement and evaluation and scenario design.

Full show notes available at https://www.leadinglearning.com/episode219.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

218: The Self Directed Learner Dec 24, 2019

As individuals in the business of lifelong learning, we need to embrace—and cultivate—the characteristics related to effective learning habits.

In this encore episode of the Leading Learning podcast, Celisa and Jeff celebrate the self-directed learner including what it means to be one and why it’s important.

Full show notes available at https://www.leadinglearning.com/episode218.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

217: Leading a Learning Economy with Duncan Cox and Taylor Kendal Dec 17, 2019

With a global mission to “accelerate the world toward 21st century education and workplace infrastructures, address inequity with student and employee centric models, and connect the fragmented ecosystem of stakeholders into a unified hub of innovation”, Learning Economy is focused on solving some of the world’s toughest challenges.

And how do they plan to accomplish their ambitious mission? A key way is through blockchain, the technology that allows for capturing and tracking digital data in a very secure and decentralized way while ensuring integrity and transparency.

Utilizing blockchain, Learning Economy hopes to establish a protocol that can bring together data from every source of education for every learner, to understand where value may - or may not - be created.

In this episode of the Leading Learning Podcast, Jeff talks with Learning Economy’s Chief Strategy Advisor, Taylor Kendal and Community Director, Duncan Cox, about how they’re using blockchain to change how we track individual learning and the idea of an open education graph to provide a visualization of the value being generated across the supply chain of education.

They also discuss what they describe as the four archenemies of what they’re up against and share about a pilot that Learning Economy is getting ready to launch in Colorado that will provide a concrete point of reference for implementing the protocol more broadly.

Full show notes available at https://www.leadinglearning.com/episode217.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

216: Working Out Loud with John Stepper Dec 10, 2019

After working three decades for various large, global companies, John Stepper – a self-described “accidental entrepreneur” – began searching for ways to get more out of work and life.

This search is what ultimately led him to create Working Out Loud, an approach to building relationships that helps you achieve a goal by making contributions over time that you make visible to others. Not only does the process increase access to more people, knowledge, and opportunities, but it leads to greater feelings of empowerment, confidence, and motivation as well.

And his book, Working Out Loud: For a Better Career and Life, guides you through the twelve-week mastery program to help you put the approach into practice yourself and then turn that practice into a sustainable habit.

In this episode of the Leading Learning Podcast, Celisa talks with John about the concept of working out loud including its five basic elements, ways it benefits participants, and related common barriers. They also discuss how to set the stage for successfully working out loud and ways to structure the working out loud experience through Working Out Loud circles.

Full show notes available at https://www.leadinglearning.com/episode216.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

215: 3 Factors That Limit Sales of Education Dec 03, 2019

When trying to understand what it takes to succeed in the education business –particularly when it comes to increasing sales – there are many factors to consider. And it usually doesn’t have anything to do with having the latest bells and whistles, or perhaps a huge catalog of offerings. In fact, what we’ve observed over two decades of extensive research and consulting, is that it typically comes down to three fundamental areas.

In this episode, we examine the three factors that often impact and limit sales of education. We also discuss the important takeaways and questions learning businesses need to consider when trying to achieve success in each of these key areas.

Full show notes available at https://www.leadinglearning.com/episode215.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

214: Innovation and Credit for Prior Learning with Louis Soares of ACE Nov 26, 2019

With more than two decades of experience in postsecondary education policy and practice, Louis Soares, Chief Learning and Innovation Officer for the American Council on Education (ACE), is a true innovator and thought leader on emerging trends in higher education.

He has also published a number of important papers while at ACE, including The Post-traditional Learners Manifesto Revisited: Aligning Postsecondary Education with Real Life for Adult Student Success and Evolving Higher Education Business Models: Leading with Data to Deliver Results.

In this episode of the Leading Learning Podcast, Jeff talks with Louis about his perspective on the emerging lifelong learning landscape and the concept of credit for prior learning, an ACE initiative which awards credit for college-level knowledge and skills acquired outside of the classroom. They also discuss how ACE is meeting the evolving needs of its members, particularly through their thoughtfully designed peer-to-peer learning platform, ACE Engage.

Full show notes available at https://www.leadinglearning.com/episode214.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

213: Diving into Deeper Learning with Dr. Patti Shank Nov 19, 2019

As an internationally recognized learning designer, speaker, and researcher, Dr. Patti Shank uses evidence-based analysis aimed at improving training, learning, and performance outcomes. She was an award-winning contributing editor for Online Learning Magazine, research director for the eLearning Guild, and is a regular contributor to eLearning Industry.

Patti is also author of the Deeper Learning series – Write and Organize for Deeper Learning, Practice and Feedback for Deeper Learning, and Manage Memory for Deeper Learning – which offer practical tactics for improving outcomes based on training and other research.

In this episode of the Leading Learning Podcast, Celisa talks with Patti about what it means to design for deeper learning, how to effectively use feedback and practice, and what learning designers need to keep in mind when it comes to memory and cognitive load. They also discuss the pros and cons of multiple-choice questions and tips for navigating research initiatives.

Full show notes available at https://www.leadinglearning.com/episode213.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

212: After Action Live Review Nov 12, 2019

With the launch of a new event recently behind us, we wanted to devote some time to reflect on the experience. And, as we have done with past Leading Learning events, we are utilizing the After Action Review (AAR) as a framework to guide that reflection process.

For those that might not be aware, the new event - Live Review 2019 - was a two-day, entirely online offering that allowed participants a chance to get targeted demos from 14 learning platforms focused on learning businesses and committed to serving organizations that market and sell lifelong learning, continuing education, and professional development.

In this episode of the Leading Learning Podcast, Jeff and Celisa reflect on Live Review using the guiding components of AAR: what it is they set out to do, what actually happened, why there was a difference between the two (if there was one), and what they will continue and/or change going forward.

Full show notes available at https://www.leadinglearning.com/episode212.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

211: Opening the Door to Lifelong Learning with Grant Aldrich of OnlineDegree.com Nov 05, 2019

Grant Aldrich, founder and CEO of OnlineDegree.com, is working to remove the major barriers adults are often faced with when deciding whether or not to go back to school. And as somebody who personally experienced the overwhelming impact of student debt, the company’s mission – to make higher education more accessible and affordable for everyone – is something he is genuinely passionate about.

In this episode of the Leading Learning Podcast, Jeff talks with Grant about the business model behind OnlineDegree.com, including how it works, why it's successful, and ways it benefits learners and universities. They also discuss the value of traditional degrees in today’s world – particularly as compares to options like certificates and certification – as well as dynamics and trends in the adult education market.

Full show notes available at https://www.leadinglearning.com/episode211.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

210: Strategic Doing with Ed Morrison Oct 29, 2019

For over 25 years Ed Morrison, founder and director of the Agile Strategy Lab at Purdue University, has been studying challenges related to how humans collaborate and engage in complex work. In that time, he pioneered the development of Strategic Doing, a new approach to strategy and complex collaboration in open, loosely connected networks.

He is also a co-author of Strategic Doing: Ten Skills for Agile Leadership, which outlines this new discipline of leadership strategy with practical ways to unleash the power of collaborative networks.

In this episode of the Leading Learning Podcast, Celisa talks with Ed about the Strategic Doing protocol including its key features, examples of related skills and tools, and specific ways learning businesses can apply it to improve collaboration.

Full show notes available at https://www.leadinglearning.com/episode210.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

209: The Art and Science of Effective Feedback Oct 22, 2019

It’s not unusual to be asked for feedback by a colleague or friend. And, likewise, it’s not unusual to be offered unsolicited feedback, whether from a boss, colleague, or friend.

But giving—and receiving—feedback is arguably harder than most people think. It’s an art and a science. And it’s exceedingly important that learning professionals take the time to learn that art and science because of the critical role that feedback plays in learning.

In this episode of the Leading Learning Podcast, Celisa and Jeff delve in to the topic of feedback, including how to effectively give and receive it, common misconceptions around it, and the tremendous impact it can have on learning.

Full show notes available at https://www.leadinglearning.com/episode209.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

208: Never Stop Learning with Dr. Bradley Staats Oct 15, 2019

Behavioral scientist and operations expert, Dr. Bradley Staats is a professor at the Kenan-Flagler Business School at the University of North Carolina. With a focus on learning and analytics, he integrates work in operations management and human behavior to understand how to improve individual, team, and organizational performance.

He’s also a speaker and author of the award-winning book, Never Stop Learning: Stay Relevant, Reinvent Yourself and Thrive, which is essentially an operating manual for becoming an effective learner and thriving in the new world of work.

In this episode – recorded down the road from Leading Learning headquarters at Kenan-Flagler Business School in Chapel Hill – Jeff and Brad discuss key concepts from his book, including strategies to becoming a better learner and the importance of authenticity, curiosity and humility when it comes to leading and learning.

Full show notes available at https://www.leadinglearning.com/episode208.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

207: Creating Conferences That Work with Adrian Segar Oct 08, 2019

For almost three decades, Adrian Segar has been designing and facilitating participant-driven and participation-rich meetings. His book, Conferences That Work: Creating Events That People Love, is the how-to manual for stepping outside the realm of the traditional conference model to create peer conferences, which are highly interactive, attendee-driven events that uniquely leverage attendees' expertise and experience.

And his new book, Event Crowdsourcing: Creating Events People Actually Want and Need - available in November 2019 - addresses how to create conference programs that reliably become what your attendees want and need—each and every time.

In this episode of the Leading Learning Podcast, Celisa talks with Adrian about the key elements of peer conferences, how they benefit attendees, and ways they address shortcomings of traditional conferences. They also discuss common obstacles to implementing the peer conference model and suggestions for how to effectively blend peer conferences with traditional conferences.

Full show notes available at https://www.leadinglearning.com/episode207.

We are grateful to our sponsor for this quarter, Community Brands:

**

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

206: 5 Key Aspects of Getting a High Return on Your LMS Investment Oct 01, 2019

Do you wonder - or worry - about LMS ROI?

When it comes to determining whether to implement a new or replacement learning management system, it’s important to ask, “What will the return on investment be?” Oftentimes, organizations struggle to try and answer this question—or even worse, it isn’t ever asked at all.

In this episode of the Leading Learning podcast, Celisa and Jeff help you answer this sometimes daunting question and provide 5 key aspects of getting a high return on your LMS investment including: new revenue generation, cost savings, general value perception, user experience, and fulfillment of vision and mission.

We are grateful to our sponsor for this quarter, Community Brands.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

205: Spanning Leadership and Learning with Dr. Wanda Wallace Sep 24, 2019

Dr. Wanda Wallace, Managing Partner of Leadership Forum, LLC, is committed to changing the world by helping people improve the quality of their conversations. As a globally recognized leadership expert, the Out of the Comfort Zone radio show host coaches leaders, conducts seminars and works with teams to improve their leadership capability.

In recent years, much of her work has focused on helping women “get to the top, stick, and thrive” and—as an extension of that work—the potential trap for both women and men who are perceived as “expert" leaders, a topic she explores in her book, You Can’t Know It All: Leading in an Age of Deep Expertise.

In this episode of the Leading Learning Podcast, Jeff talks with Wanda about the qualities of great leaders including the importance of quality conversations and the necessary mindset to be an effective leader. They also discuss her work related to women in leadership and what it means to be an expert leader versus a spanning leader.

Full show notes available at https://www.leadinglearning.com/episode205.

Thank you to our sponsors for this quarter:

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

204: A Human-Centered Approach to Technology and Learning with Kate O’Neill Sep 17, 2019

With a focus on helping humanity prepare for an increasingly data and tech-driven future, Kate O’Neill, AKA the “tech humanist”, helps guide and inspire businesses to create truly meaningful human experiences.

As a leading innovator across technology, marketing, and operations, Kate is a global keynote speaker, strategic advisor, and author of the recent, Tech Humanist: How You Can Make Technology Better for Business and Better for Humans. She is also the founder of KO Insights, which helps clients bridge the gap between business interests and human needs.

In this episode of the Leading Learning Podcast, Celisa talks with Kate about the idea of tech humanism, why businesses need a strategic purpose guiding their use of technology, and the potential impact of emerging technologies on learning. They also discuss her people-centered approach to analytics, the importance of focusing on the human experience, as well as the implications of blending online and offline experiences.

Full show notes available at https://www.leadinglearning.com/episode204.

Thank you to our sponsors for this quarter:

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

203: 7 Metalearning Moves to Empower Lifelong Learning Sep 10, 2019

As learning businesses, it’s critical that we know how to empower our learners in order to achieve long-term success. That’s because empowerment is at the core of a successful business model for all learning businesses.

So how can we best empower learners? It starts by committing to understanding and applying what we know related to how people learn—essentially, metalearning.

In this episode of the Leading Learning Podcast, Jeff and Celisa discuss 7 specific “metalearning moves” you can utilize to effectively support, improve, and empower lifelong learning.

Full show notes available at https://www.leadinglearning.com/episode203.

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

202: Showing Your Work with Jane Bozarth Sep 03, 2019

As a well-known writer, speaker, and practitioner in the world of learning and development, Jane Bozarth is passionate about sharing her experiences and helping others grow. She is the Director of Research for the eLearning Guild, and author of Show Your Work: The Payoffs. Jane also writes the popular monthly “Nuts & Bolts” column in Learning Solutions magazine. And she co-hosts #lrnchat, a weekly discussion on Twitter for people interested in how to help other people learn in formal, informal, social and mobile ways.

In this episode of the Leading Learning Podcast, Jeff talks with Jane about her role at eLearning Guild, the focus of their research, and what she hopes to accomplish with it. They also discuss Jane’s concept of “showing your work” including its related benefits and how to empower learners to do it.

Full show notes available at https://www.leadinglearning.com/episode202.

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

201: Learning Engineering and Data Analytics with Dr. Ellen Wagner Aug 27, 2019

Award-winning learning technologist, Dr. Ellen Wagner has extensive leadership experience in the fields learning and learning technology. She’s a self-described learning activist who co-founded the Predictive Analytics Reporting (PAR) Framework, a predictive analytics research effort. And she’s the founder and managing partner of North Coast EduVisory Services, which helps higher-ed and commercial organizations make better use of data analytics resources, talent, and technology platforms.

In this episode of the Leading Learning Podcast, Celisa talks with Ellen about the topic of learning engineering, the role of data analytics in learning, and the related key takeaways for learning businesses.

Full show notes available at https://www.leadinglearning.com/episode201.

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

200: The Whys and Wheres of Leading Learning Aug 20, 2019

It’s hard to believe but this officially marks the 200th episode of the Leading Learning podcast! What originally started as the lead-up to one of our Leading Learning events four years ago, the Podcast has continued to grow and evolve while providing us the tremendous opportunity to connect with learning business professionals from all over the world.

In this milestone episode of Leading Learning (which also happened to be recorded live at Podcast Movement 2019!), Celisa and Jeff reflect on why they do the podcast and where podcasting as a medium is, in general. They also share what’s new with Leading Learning – and where they are headed – in the ongoing effort to provide value to your learning business.

Full show notes available at https://www.leadinglearning.com/episode200.

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

199: The Surprising Truth About Human Behaviors and Learning with Daniel H. Pink Aug 13, 2019

Understanding the science behind topics related to human behavior can be extremely powerful for learning businesses. And Daniel H. Pink is the author of six provocative bestselling books that uncover the truth about these complex behaviors including, Drive: The Surprising Truth About What Motivates Us, To Sell Is Human: The Surprising Truth About Moving Others, and most recently, When: The Scientific Secrets of Perfect Timing.

Pink is also the creator of the Pinkcast, a series of short videos that feature science-based tools and tips for working smarter and living better. And his TED Talk on the science of motivationis one of the 10 most-watched TED Talks of all time, with more than 23 million views.

In this episode of the Leading Learning Podcast, Celisa talks with Dan about several of the themes he explores in his books that have implications for learning businesses. This includes topics such as Motivation 3.0, learning goals vs. performance goals, persuasion, and the importance of timing when it comes to learning.

Full show notes available at https://www.leadinglearning.com/episode199.

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

198: Leading Ultralearning with Scott H Young Aug 06, 2019

Understanding how to learn and master new and difficult skills is essential in today’s rapidly changing world. And Scott H. Young, a committed lifelong learning, blogger, and author of the newly released book, Ultralearning: Master Hard Skills, Outsmart the Competition, and Accelerate Your Career, has spent the past decade becoming an expert on how to successfully do this.

Through completing a wide range of self-education projects—things like completing MIT’s four-year computer science curriculum in 12 months and learning four languages in one year—Scott, an ultralearner himself, has really walked the walk when it comes to pushing our ideas about learning to the limits.

In this episode of the Leading Learning podcast, Jeff talks with Scott about his book Ultralearning, including the projects that led to writing it, the principles behind it, and how learning businesses can apply the research to help the learners they serve.

Full show notes available at https://www.leadinglearning.com/episode198.

Thank you to our sponsors for this quarter:

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

197: Creating Leverage in the Learning Business Jul 30, 2019

Leverage is essential to the success of a learning business. It’s about helping learners get the maximum value out of their learning experiences and it’s basically the key to maximizing reach, revenue, and impact. So creating leverage for ourselves – and much more importantly, our learners – is arguably one of the most powerful things a learning business can do now, or in the future.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss this valuable concept of leverage as it relates to lifelong learning and learning businesses. They talk about the importance of vision and insight and also highlight critical ways to achieve leverage including technology, curation, community, and metalearning.

Full show notes available at https://www.leadinglearning.com/episode197.

Thank you to our sponsors for this quarter:

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

196: The Limitless Power of Credentials with Adrienne and Keith Segundo of Limitless ASR Jul 23, 2019

With almost four decades of combined experience in the association sector, Adrienne and Keith Segundo are the passionate co-founders of Limitless Association Solution Resource, a strategic association management company that specializes in credentialing.

Adrienne focuses on exam development, accreditation, advance credentialing, and the marketing of credentials, while Keith is committed to helping Limitless clients grow in the areas of membership, non-dues revenue, marketing, accreditation counseling, certification and certificate program development, and more.

In this special episode of the podcast, Celisa and Jeff interview Adrienne and Keith making it the very first four-way conversation on Leading Learning. In it, the Segundos reveal what they wish every learning business understood about credentialing, tips for how to effectively build them, and their potential impact on the skills gap and workforce development issues. They also discuss what inspired their two latest initiatives, the National Credentialing Institute and ReviewMyTest.

Full show notes available at https://www.leadinglearning.com/episode196.

Thank you to our sponsors for this quarter:

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

195: Leading a Lifelong Learning Institute with Chris McLeod of OLLI Jul 16, 2019

With a mission of improving quality of life and engaging minds, the Osher Lifelong Learning Institutes (OLLI) provide a distinctive array of lifelong learning opportunities and activities specifically developed for seasoned adults who are interested in learning simply for the joy of learning. And as the director of the Osher Lifelong Learning Institute at Duke University, Chris McLeod leads one the top ten largest Institutes in the country (there are over 120 nationally), which are all associated with universities and colleges.

In this episode of the Leading Learning podcast, Jeff talks with Chris about the general commonalities of the learners they serve and the opportunities and challenges that come with serving them. They also talk about the role of membership in OLLI’s business model and the factors that tend to underpin the success of the most successful programs.

Full show notes available at https://www.leadinglearning.com/episode195.

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

194: Revisiting Adult Learning Theory Jul 09, 2019

If we had to pick just one thing as the crux of the success of a learning business we’d definitely argue it would have to be the learning experiences—the products and services that are actually offered. That’s because the learning experiences that learning businesses provide are at the essence of what they do.

But in order to effectively do this, we need to have a solid understanding of adult learning theory. And although many of us are already familiar with concepts related to this, there can be tremendous value in taking time to periodically revisit them.

In this episode of the Leading Learning podcast, Celisa and Jeff examine the principles of adult learning theory – specifically related to the need to know, self-concept, and experience - and the implications each of these has on designing, developing, and delivering meaningful learning experiences.

Full show notes available at https://www.leadinglearning.com/episode194.

Thank you to our sponsors for this quarter:

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

193: Online Learning and the Future of Education with Ray Schroeder Jul 02, 2019

As a leading expert in online education, Ray Schroeder brings an unmatched depth of knowledge and passion for advancing the field. He’s the current associate vice chancellor for online learning and founding director of the Center for Online Learning, Research, and Service at the University of Illinois Springfield. He’s also the founding director of the National Council for Online Education at the University Professional and Continuing Education Association.

With decades’ worth of related observation and experience, Ray is a respected curator, consultant, speaker, and author with tremendous insight when it comes to the future of education. And in this episode of Leading Learning, Celisa talks with Ray about the evolving role of learning businesses, continuing education, and online learning— particularly when it comes to workforce development issues and the skills gap. They also discuss how advances related to artificial intelligence, virtual and augmented reality, badges, blockchain and more are impacting the future of learning.

Full show notes available at https://www.leadinglearning.com/episode193.

Thank you to our sponsors for this quarter:

CommPartners helps learning businesses conceive, develop, and fulfill their online education strategy. Their solutions begin with Elevate LMS, an award-winning learning platform that provides a central knowledge community and drives learner engagement. To extend the value of Elevate, CommPartners provides a wide range of online education services including curriculum design, instructional design, fully managed Webinars, Webcasts, livestream programs, and virtual conferences. Find out more at https://www.leadinglearning.com/goto/commpartners.

**

Authentic Learning Labs is an e-learning company that offers products and services to help improve your current investments in education. One key product is Authentic Analytics, a dedicated suite of visualization reports to help analyze and predict the performance of education programs. Organizations use Authentic Analytics to easily scan through volumes of data in intuitive visuals, chart performance trends, and quickly spot opportunities, issues, and potential future needs. Find out more at https://www.leadinglearning.com/goto/authentic.

192: Talking Workforce Development with Scott Wiley of OSCPA Jun 25, 2019

It’s been a few years since we last spoke with Scott Wiley, president and CEO of the Ohio Society of CPAs (OSCPA). And in that time, OSCPA has made significant progress in many of the areas we previously touched on, particularly around workforce development.

This week on Leading Learning, Jeff reconnects with Scott to discuss how OSCPA is working to solidify their role as a trusted partner in the success of the future of the profession. They talk about OSCPA's workforce development initiative, ways they are meeting member needs, and how they've evolved as learning providers.

Full show notes available at https://www.leadinglearning.com/episode192.

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

191: The 4 Ps of Marketing of Marketing Your Learning Business Jun 18, 2019

Here’s a question: how would you say most people define marketing?

Our suspicion - based on a lot of experience - is that when most people think of marketing, they think of advertising, or other forms of promotion. But there's much more to marketing than promotion - and even promotion has more to it than many appreciate.

In this episode, we cover the 4 Ps of marketing - product, pricing, place, and - yes - promotion. We consider each P in detail and, of course, each one applies in the context of a learning business.

Full show notes available at https://www.leadinglearning.com/episode191.

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

190: Designing Smarter Learning Experiences with Connie Malamed Jun 11, 2019

Connie Malamed – a learning experience design consultant and author of Visual Design Solutions: Principles and Creative Inspiration for Learning Professionals – has been helping organizations create meaningful learning experiences for more than two decades. She’s also the publisher of The eLearning Coach Web site and podcast, where she shares actionable strategies, practical content, product reviews, and resources. She is truly passionate about helping others design, develop, and understand learning to improve performance and effectiveness.

In this episode of the Leading Learning podcast, Celisa talks with Connie about the role of visual design in learning as well as the impact of cognitive load on learning, including it’s impact on collaborative learning. They also discuss tips for how to work well with subject matter experts and explore the idea of “curated courses.”

Full show notes available at https://www.leadinglearning.com/episode190.

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

189: Working the Nine Shift with Bill Draves of LERN Jun 04, 2019

"In just twenty years, some 75% of our lives will change dramatically. We know this because it happened once before. Between 1900 and 1920 life changed."

This is the premise behind, Nine Shift: Work, life, and education in the 21st century, a book that asserts 2020 is a pivotal year where we can officially recognize the transformational change that has occurred where nine hours in your day will be spent entirely differently than they were in 2000. As co-author of the book, William Graves is a respected thought leader, speaker, and true pioneer in the area of lifelong learning. And he currently serves as president of the Learning Resources Network (LERN), the largest association for lifelong learning and continuing education in the world.

In this episode of the Leading Learning podcast, Jeff talks with Bill about key concepts from Nine Shift and how those have played out over the past two decades. They also discuss the role of learning businesses in the 21st century and the ways in which they are going to need to adapt and evolve in order to continue to meet the needs of learners.

Full show notes available at https://www.leadinglearning.com/episode189.

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

188: Maximizing Learning with Mindset May 28, 2019

Here’s a statement to consider: “You can learn new things, but you can’t really change how intelligent you are.” Would you say you mostly agree or disagree? And how about this statement: “No matter what kind of person you are, you can always change substantially.” Do you mostly agree or mostly disagree?

According to Dr. Carol Dweck, author of Mindset: The New Psychology of Success, your answers to questions like these can reveal a lot about you when it comes to learning—specifically, whether you possess a fixed or growth mindset. And because mindset impacts multiple levels of what we do as learning businesses, it’s an important concept to be aware of and understand.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss the idea of mindset including Dweck’s research on the topic, how it affects us personally and the impact it has on learners and learning businesses.

Full show notes available at https://www.leadinglearning.com/episode188.

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

187: Learning Out Loud with Michelle Ockers May 21, 2019

Michelle Ockers is a learning and development strategist who firmly believes that everyone deserves the opportunity to learn and to unlock their full potential to perform at their best. While she’s based in Australia, the Learning Uncut podcast co-host helps leaders all over the world to build a high-impact L&D function through serving as a trusted mentor, facilitator, trainer, and speaker.

In this episode of the Leading Learning podcast, Celisa talks with Michelle about personal knowledge management, Working Out Loud as an approach to learning, and what she’s learned hosting her own podcast. They also discuss what learning leaders need to think about when planning their own professional development as well as some of the major opportunities and threats facing learning businesses today.

Full show notes available at https://www.leadinglearning.com/episode187.

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

186: Venturing into the EdTech Market with Ian Chiu May 14, 2019

In recent years, there’s been a significant surge in the level of investment flowing into educational technology companies. And with no signs of this letting up in the near future, it’s an investment niche that’s critical to the market for lifelong learning.

In this episode of the Leading Learning podcast, Jeff talks with Ian Chiu, managing director at Owl Ventures, one of the firms leading a wave of investment in educational technology companies. They talk about everything from the basics of venture capital, to successful business models in the current learning landscape. They also discuss trends that Ian sees shaping the future of edtech and lifelong learning.

Full show notes available at https://www.leadinglearning.com/episode186.

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

185: Revisiting the Learning Revolution May 07, 2019

It’s been a while since Jeff’s book, Leading the Learning Revolution: The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market was published but the key concepts behind it remain highly relevant and are fundamental to running a successful learning business. That’s because the learning revolution is far from over, and in fact, it’s still unfolding.

In this episode of the Leading Learning podcast, Celisa and Jeff revisit the core concepts behind the book by exploring the why, the what, and the how of the learning revolution, including their ongoing relevance and continuing evolution.

Full show notes available at https://www.leadinglearning.com/episode185.

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

184: A Generational – and Practical – View of Learning with Michelle Ryan Apr 30, 2019

As a long trusted source of education for legal professionals, the Law Society of Ontario (LSO) is committed to providing high-quality continuing education opportunities to a diverse group of learners. And one of the leaders working to ensure this happens is LSO’s director of continuing professional development, Michelle Ryan.

In this episode of the Leading Learning podcast, Celisa talks with Michelle about LSO’s learning portfolio and how the generational make-up of the learners they serve – and other key demographic factors – translate into what they offer and how those offerings have evolved in the past decade. They also discuss what LSO is doing to ensure their professional development opportunities offer both practicality and accessibility.

Full show notes available at https://www.leadinglearning.com/episode184.

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

183: Making Conferences Learningful with Nancy Bacon and Mark Nilles Apr 23, 2019

What do you get when you provide a learning experience that’s truly meaningful? According to this week’s guests on the podcast, Nancy Bacon and Mark Nilles, you create something “learningful”. And when it comes to creating impactful, “learningful” conferences, these two have teamed up to share what it takes in their recent e-book, Conferences That Make a Difference.

Nancy is a teacher and instructional designer who has worked for over 20 years in the nonprofit sector. For the past five years, she’s led Washington Nonprofits’ learning program, and she currently serves as the associate director there. She also occasionally writes on adult learning through her blog at ChunkFlipGuideLaugh.com.

Mark currently serves as the director of learning and impact at Humentum. His work has focused on developing evidence-based teaching and learning approaches for improved workplace performance. And his perspective is informed by years of training and capacity building for international development and humanitarian relief professionals around the world.

In this episode of Leading Learning, Celisa talks with Nancy and Mark about key concepts from their new e-book, including the importance of a conference strategy, how and why to ensure presenters are prepared, and the need for reflection time—both for participants as well as for the internal team responsible for planning the event. They also discuss ways to support continued learning after the conference is over.

Full show notes available at https://www.leadinglearning.com/episode183.

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

182: Reach, Revenue, and Impact Apr 21, 2019

There are three goals at the heart of almost all learning businesses: reach, revenue, and impact. Reaching the right audience, generating revenue, and of course, making an impact. And getting each of these areas to work together is key to delivering value and achieving success.

In this episode of the Leading Learning podcast, Celisa and Jeff examine the flexible framework of reach, revenue, and impact. They discuss each area individually as well as the importance of achieving balance between the three and the collective impact they can have on your learning business.

Full show notes are available at https://www.leadinglearning.com/episode182.

We are grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

181: Getting Curious About Curiosity with Francesca Gino Apr 09, 2019

To be curious is to be human. It’s what drives us to further explore the unknown and discover what we don’t know, which means it plays a vital role in learning and engagement. Because of that, you’d expect curiosity to be something that’s encouraged by leaders and organizations. But all too often, that’s not the case.

Dr. Francesca Gino, is a behavioral scientist and an award-winning Harvard Business School professor whose research shows the importance of creating a culture where curiosity is modeled and encouraged. Her most recent book, Rebel Talent: Why It Pays to Break the Rules at Work and in Life, explores people who personify “rebel talent,” and the core talents they all seem share (spoiler, curiosity is one of them).

In this episode of the Leading Learning podcast, Celisa talks with Francesca about the benefits of curiosity, it’s relationship to learning, and tips on how to instill it – and other rebel talents – into learning experiences.

Full show notes available at https://www.leadinglearning.com/episode181.

We grateful to our sponsors for this quarter, Community Brands and WBT Systems.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

180: Cultivating Communities with Rachel Happe of Community Roundtable Apr 02, 2019

Whether or not most of us are even aware of it, communities exist in practically all aspects of our lives and they can have a profound impact on learning. And, as this week’s guest, co-founder of the Community Roundtable, Rachel Happe puts it, “Communities are just-in-time learning mechanisms—they're containers of trust that scale beyond individual relationships.” That’s why it’s so important for us as learning leaders to be intentional and cultivate these within our organizations.

In this episode of the Leading Learning podcast, Jeff talks with Rachel about the powerful role of communities including why organizations should be explicit in their management of them, ways they’ve evolved over the past decade, and what's necessary to create a successful one.

Full show notes available at https://www.leadinglearning.com/episode180.

We grateful to our sponsors for this quarter, Community Brands and WBT Systems.

Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.

WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.

179: Pricing Educational Products Mar 26, 2019

When it comes to the market for lifelong learning, pricing is a key component of success. But what is the "right" or "best" price for a particular product or offering? There is no black and white answer and because of that, pricing is an area many learning businesses struggle with.

In this episode of the Leading Learning podcast, Celisa and Jeff share their top tips, based on two decades of experience in the learning business, on how to effectively price educational products.

Full show notes available at https://www.leadinglearning.com/episode179.

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

178: Putting Foresight - and Artificial Intelligence - First with Jeff De Cagna – Part II Mar 19, 2019

In Part II of our very first two-part interview, we continue the conversation with Jeff De Cagna, respected contrarian thinker on the future of associating and associations, about a topic all leaders in the business of lifelong learning need to be thinking about: artificial intelligence.

In Part I, Celisa and Jeff talked about an AI first world and some common misconceptions and ethical issues surrounding AI. This time around they delve into the implications of AI for work and learning, the idea of integrated intelligences, and helpful advice to ensure the responsible and ethical future of AI.

Full show notes available at https://www.leadinglearning.com/episode178.

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

177: Putting Foresight - and Artificial Intelligence - First with Jeff De Cagna Mar 12, 2019

With artificial intelligence (AI) being one of the top technologies already positioned to transform and disrupt just about every aspect of our lives, including the future of work and learning, it’s a topic that we could all use some foresight on. And return guest, Jeff De Cagna, executive advisor for Foresight First LLC, is a future-focused, contrarian thinker who has recently been applying his foresight lens to the vast complexities surrounding the rise of AI.

In Part I of our very first two-part interview on the Leading Learning podcast, Celisa talks with Jeff about what it means to live in an AI-first world, some common misconceptions about AI, as well as the numerous ethical issues surrounding AI and what we might do to deal with them.

Full show notes available at https://www.leadinglearning.com/episode177.

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

176: 5 Big Takeaways from Traffic and Conversion 2019 Mar 05, 2019

Marketing is an integral part of any successful learning business—it is after all, one of the five domains in our Learning Business Maturity Model™. But it’s particularly important to understand digital marketing and how to generate and convert Web traffic into sales.

If you aren’t familiar with the Traffic and Conversion Summit, it happens to be the largest marketing event in North America, and what Forbes magazine describes as “everything you need to know about boosting your conversions and making your mark in your vertical”. Luckily for you, Jeff recently attended so in this episode, he and Celisa are revealing 5 key marketing takeaways from the informative Summit.

Full show notes at https://www.leadinglearning.com/episode176.

Our sponsors for this episode are:

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

175: Leading Transformational Change with Greg Satell Feb 26, 2019

Small groups, loosely connected, but united by a common purpose. This is the simple formula behind Greg Satell’s research that is essential to follow for anyone looking to make an impact and change the world.

Greg is one of the world’s leading experts on innovation and transformational change and his new book, Cascades: How to Create a Movement That Drives Transformational Change, explores how to successfully navigate and lead large-scale change in today’s disruptive environment. He’s also behind the popular blog, Digital Tonto, which is a must-read for anyone interested in learning more about the topics of strategy, innovation, and leadership.

In this episode of the Leading Learning podcast, Jeff talks with Greg about what it takes to drive transformational change including the important role of networks, empowerment, and purpose.

Full show notes available at https://www.leadinglearning.com/episode175.

Our sponsors for this episode are:

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

174: Network Leadership with Jane Wei-Skillern Feb 19, 2019

As learning businesses, it’s safe to say that most are striving to move the needle in the field, profession, or industry they serve through large-scale impact. However, it’s reasonable to assume that a single organization won’t be as effective in achieving that as multiple organizations in partnership. Applying the network leadership model offers a way to structure collaborations aimed at collective impact, rather than solely on organizational success.

This week on the Leading Learning podcast Celisa interviews Jane Wei-Skillern, a speaker, author, and Senior Fellow at the Haas School of Business at UC Berkeley who is a leading voice on the topic of network leadership. They discuss how this model differs from other approaches to collective impact, the four principles behind it, and how applying the model can help organizations work more efficiently while focusing on the larger purpose of why they exist.

Full show notes available at https://www.leadinglearning.com/episode174.

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

173: The Impact of Artificial Intelligence on Learning Businesses Feb 12, 2019

Artificial intelligence. It’s one of the biggest issues impacting the world and it’s going to have major implications for learning businesses. The key is making sure you’re tuned in to the topic and prepared for the accompanying changes on the horizon for learners in your particular field or industry.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss how artificial intelligence (AI) is impacting learning businesses across 4 key areas in the customer engagement cycle: employment, marketing, products/services, and evaluation and impact. They also share tips and resources to help learning leaders begin thinking about how to best position themselves to meet the evolving needs of learners.

Full show notes available at https://www.leadinglearning.com/episode173.

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

172: Personal Knowledge Mastery with Harold Jarche Feb 05, 2019

As an internationally renowned blogger, Harold Jarche is focused on providing actionable insights for organizations related to learning, work, and innovation. He’s best known for his approach to Personal Knowledge Mastery (PKM), which helps professionals become knowledge catalysts through a continuous process of seeking, sensing-making, and sharing. Because it’s designed to help each of us more effectively manage knowledge networks and the communities we are a part of, it’s definitely aconcept that every learning business professional should be familiar with.

In this episode of the Leading Learning podcast, Jeff talks with Harold about the ongoing process of PKM, how individuals can pursue it, and the role learning businesses –particularly membership organizations – might play in supporting it. They also talk about the difference between social networks and communities of practice as well as the important role diversity plays in effective communities.

Full show notes at https://www.leadinglearning.com/episode172.

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

171 - Predictive Business Analytics with Gary Cokins Jan 29, 2019

Gary Cokins, founder and CEO of Analytics-Based Performance Management, LLC, is an internationally recognized expert in performance improvement systems, advanced cost management, and predictive business analytics. He’s also a speaker and co-author of Predictive Business Analytics: Forward Looking Capabilities to Improve Business Performance.

And with data analytics being a focus area for those of us in the learning business—two of the leading trends that surfaced in our 2019 Trends in Learning Businesses survey were around using data to make better product decisions and show impact—Gary has tremendous insight to offer on the topic.

In this episode of the Leading Learning podcast, Celisa talks with Gary about predictive business analytics including why it needs to be a part of your organizational competency, common misconceptions and barriers, and tips for getting started with it.

Full show notes available at https://www.leadinglearning.com/episode171.

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

170: 3 Resources for Leading Learning Listeners Jan 22, 2019

With a new year upon us, it’s likely that many of us are thinking about ways to grow and improve. And when it comes to professional growth, we at Leading Learning want to make sure listeners are aware of just a few of the resources we have available that can support an ongoing process of learning.

In this episode of the Leading Learning podcast, Celisa and Jeff highlight three resources that all learning business leaders need to be aware of: Learning • Technology • Design™ (LTD) 2019, the Leading Learning Webinar series, and the Leading Learning List.

Full show notes available at https://www.leadinglearning.com/episode170.

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

169: Back to the Future of Learning with Clar Rosso Jan 15, 2019

As Executive Vice President of Engagement and Learning Innovation at the Association of International Certified Professional Accountants —the world’s largest accounting and finance professional organization—return guest, Clar Rosso has perhaps one of the biggest continuing education and professional education audiences that exist. She has tremendous insight regarding the future of learning and as a passionate, global leader, Clar is on a never-ending quest to find new and better ways to serve their members.

In this episode of the Leading Learning podcast, Jeff talks with Clar once again about future of learning. They discuss the tremendous impact of technology, how employers are starting to look differently at the kind of learning they deliver, and what learning businesses can do in order to effectively meet the evolving needs of their learners.

Full show notes available at https://www.leadinglearning.com/episode169.

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

168: Navigating Non-Obvious Trends with Rohit Bhargava Jan 08, 2019

For almost a decade, trend curator and Wall Street Journal best-selling author, Rohit Bhargava, has published a list of the top “non-obvious” trends that he believes will shape the business world in the year to come. And just last week, the ninth edition in the annual book series, Non-Obvious: How to Predict Trends and Win the Futurewas released featuring 15 all-new trends, many of which have clear implications for leaders in the business of lifelong learning.

In this episode of the Leading Learning podcast, Celisa talks with three-time guest Rohit Bhargava about a few of the trends from Non-Obvious 2019—innovation envy, passive loyalty, and artificial influence—as well as the evolving role of curation.

Full show notes available at https://www.leadinglearning.com/episode168.

Our sponsors for this episode are:

Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

167: The Learning Business Market Outlook for 2019 Jan 01, 2019

As the first episode of 2019, we thought it would be the perfect time to look ahead and focus on the areas that will undoubtedly impact the market for lifelong learning, continuing education, and professional development. We recently surveyed learning businesses to see where they’re planning to focus their efforts in the new year (data that was shared in more detail in our Learning Business Trends & Predictions Webinar) , which helped us identify some of the key trends set to shake up this evolving learning landscape.

In this episode of the Leading Learning podcast, Celisa and Jeff share three emerging trends in store for learning businesses this year, as well as their related implications and ways to prepare.

Full show notes available at https://www.leadinglearning.com/episode167.

Our sponsors for this episode are Blue Sky eLearn and Authentic Learning Labs.

Blue Sky eLearn is the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world.

Authentic Learning Labs is an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.

166: Learning to Learn with Dr. Barbara Oakley Dec 25, 2018

[This episode is from the Leading Learning archives. Most of it was originally published as Episode 104.] When it comes to engaging learners and designing truly effective learning experiences, it may not be as complex—or costly—as you may think.

Dr. Barbara Oakley, professor, speaker, and author of Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential and Learning How to Learn: How to Succeed in School Without Spending All Your Time Studying has proven this in her research and the wildly popular massive open online course (MOOC) she created, Learning How to Learn. With more than 2 million participants in the Coursera course thus far (yes, 2 million!), Barb’s work proves that learners appreciate practical methods and materials grounded in research about how the brain learns.

In this encore episode of the Leading Learning podcast, Celisa talks with Barb about why helping people learn about learning is so effective, the importance of creating better online materials, and tips for organizations who provide learning to create more value by focusing on these areas.

Full show notes available at https://www.leadinglearning.com/episode166.

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. This will be our fourth time offering LTD, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com.

We are also offering the opportunity to be a Patron for the event, an option that may be of interest to companies that serve learning businesses. You can find out about that by going to ltd.tagoras.com/patron. And we would like to spotlight some of our current patrons including:

We have also highlighted these Patrons on the LTD Web site. Definitely do take the time to find out more about them because these companies have demonstrated their commitment to learning businesses by becoming Patrons, so we encourage you to support them.

165: 7 Essential Rules of Successful Internet Marketers Dec 18, 2018

[This episode is from the Leading Learning archives. Most of it was originally published as Episode 109.] If you’re looking for ways to grow and expand your education business, perhaps you should take a look at what’s going on in the world of Internet marketing. Successful Internet marketers truly understand how communicate value and convert prospective customers (and most of them, by the way, have gotten into the business of selling educational products).

In this episode of the Leading Learning podcast, Celisa and Jeff look at seven core practices of Internet marketers and how they might be emulated to grow and improve your learning business.

Full show notes available at https://www.leadinglearning.com/episode165.

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. This will be our fourth time offering LTD, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com.

We are also offering the opportunity to be a Patron for the event, an option that may be of interest to companies that serve learning businesses. You can find out about that by going to ltd.tagoras.com/patron. And we would like to spotlight some of our current patrons including:

We have also highlighted these Patrons on the LTD Web site. Definitely do take the time to find out more about them because these companies have demonstrated their commitment to learning businesses by becoming Patrons, so we encourage you to support them.

164: The Future of Work with Michelle Weise Dec 11, 2018

When it comes to disruption in education and the future of work – a topic growing increasingly important for all learning business leaders to be knowledgeable about – few people know more than Michelle Weise.

As senior vice president, workforce strategies of Strada Education Network and chief innovation officer of the Strada Institute for the Future of Work, Michelle is a thought leader and expert in innovation and the connections between higher education and the workforce. And her book, Hire Education: Mastery, Modularization, and the Workforce Revolution, co-authored with Clayton Christensen, describes the disruptive potential of online competency-based education aligned to workforce needs.

In this episode of the Leading Learning podcast, Jeff talks with Michelle about the future of work and the future of learning. They discuss findings and implications from the recently released Strada report, Robot-Ready: Human+ Skills for the Future of Work as well as the challenges and opportunities we are all facing as we adapt to this rapidly changing learning landscape.

Full show notes available at https://www.leadinglearning.com/episode164.

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. This will be our fourth time offering LTD, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com.

We are also offering the opportunity to be a Patron for the event, an option that may be of interest to companies that serve learning businesses. You can find out about that by going to ltd.tagoras.com/patron. And we would like to spotlight some of our current patrons including:

We have also highlighted these Patrons on the LTD Web site. Definitely do take the time to find out more about them because these companies have demonstrated their commitment to learning businesses by becoming Patrons, so we encourage you to support them.

163: A Practical Approach to Microlearning with Jack Coursen of ASHA Dec 04, 2018

As the associate director for professional development at the American Speech-Language-Hearing Association (ASHA), Jack Coursen “indulges his passion for the business of education” while working to create impactful educational programs. And in his ongoing pursuit to find efficient ways to meet member needs while delivering a positive bottom line, Jack recently led an initiative to add a series of new microlearning opportunities to ASHA’s current offerings.

In this episode of the Leading Learning podcast, Celisa talks with Jack about the why and the what of ASHA’s microlearning initiative, the business model behind it, and practical take-aways for anyone interested in implementing something similar. They also discuss the state of learning in general, including his perspective on smile sheets and what he sees as the current threats and opportunities for learning businesses.

Full show notes available at https://www.leadinglearning.com/episode163.

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. This will be our fourth time offering LTD, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com.

We are also offering the opportunity to be a Patron for the event, an option that may be of interest to companies that serve learning businesses. You can find out about that by going to ltd.tagoras.com/patron. And we would like to spotlight some of our current patrons including:

We have also highlighted these Patrons on the LTD Web site. Definitely do take the time to find out more about them because these companies have demonstrated their commitment to learning businesses by becoming Patrons, so we encourage you to support them.

162: Exploring Motivation and Learning Nov 27, 2018

The topic of motivation is one we’ve been tracking and thinking about for years. That’s because it’s incredibly important for us as learning business leaders to understand the tremendous effect it has on learning. And when it comes to the topic of motivation, we continually find ourselves referring to Edward Deci’s, Why We Do What We Do: Understanding Self-Motivation, a book we strongly feel needs to be in the library of every learning business professional.

In this episode of the Leading Learning podcast, Celisa and Jeff give a high-level look at the key elements of human motivation from Deci’s book. They discuss the distinction between intrinsic and extrinsic motivation, the importance of finding the balance between the two, and the impact this all has on learning.

Full show notes available at https://www.leadinglearning.com/episode162.

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. LTD 2019 will be our fourth time offering this virtual conference, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com, and through these last few days of November we are offering reduced pricing as well as the opportunity to extend a complimentary invitation to a colleague or friend who has not attended LTD before.

We’re also offering a patronage opportunity that may interest companies that serve learning businesses. You can find out about being a patron by visiting ltd.tagoras.com/patron, and we’d like to spotlight one of current patrons: Digitell, a company that helps clients leverage their content and provides conference content capture, content archiving and distribution, live streaming, Webcasts and more. You can find out more at digitellinc.com.

161: The Uberization of the Learning Business with Tom Morrison Nov 20, 2018

Are you prepared to face the potential disruptors to your learning business? Or – even better – are you positioning your organization to be the next big disruptor of your market?

Return guest Tom Morrison, CEO of Metal Treating Institute (MTI), is a highly-sought after keynote speaker, and author of multiple books, including most recently, The Dash: Making Sure Your Obituary Won’t Suck. And a key concept that he speaks about is around the idea of “uberization” – a term based on the highly successful market disruptor that we all know, Uber.

In this episode of the Leading Learning podcast, Jeff talks with Tom about the concept of uberization including how it applies to learning businesses and how to avoid being “uberized”. He also talks about what MTI is doing with their highly successful e-learning and certificate programs to solidify their niche in the market.

Full show notes available at https://www.leadinglearning.com/episode161.

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. This will be our fourth time offering LTD, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience. Registration is open at ltd.tagoras.com, and through the month of November we are offering reduced pricing as well as the opportunity to extend a complimentary invitation to a colleague or friend who has not attended LTD before.

We are also offering the opportunity to be a Patron for the event, an option that may be of interest to companies that serve learning businesses. You can find out about that by going to ltd.tagoras.com/patron. And we would like to spotlight some of our current patrons including Web Courseworks, makers of the Course Stage LMS, and Event Garde, a professional development consulting firm committed to lifelong learning.

160: Linking Leading, Learning, and Change with Richard Gerver Nov 13, 2018

As an award-winning speaker and bestselling author of the thought-provoking books, Change: Learn to Love It, Learn to Lead It and Simple Thinking: How to Remove Complexity from Life and Work, Richard Gerver is an inspirational, world-renowned thinker exploring the links between great leadership, human potential, change, and innovation. And because he got his start in education - ultimately serving as a famously transformative school principal - Richard is able to draw on first-hand experiences when it comes to understanding and articulating the connection between leading and learning.

In this episode of the Leading Learning podcast, Celisa talks with Richard about how he views the link between leading and learning, ways simplicity and change impact learning, and the important role of mentoring.

Our sponsor for this episode is Learning • Technology • Design™ (LTD), our annual virtual conference designed specifically for those who work in the business of lifelong learning, continuing education, and professional development. This will be our fourth time offering LTD, and we know from all the feedback we have received that past attendees have found it a unique and highly valuable experience.

Registration is open at ltd.tagoras.com, and through the month of November we are offering reduced pricing as well as the opportunity to extend a complimentary invitation to a colleague or friend who has not attended LTD before.

We are also offering the opportunity to be a Patron for the event, an option that may be of interest to companies that serve learning businesses. You can find out about that by going to ltd.tagoras.com/patron. And we like to spotlight some of our current patrons including Avilar, makers of the Web Mentor LMS, and 360Factor, makers of the Oasis LMS.

159: Pulling Back the Curtain on LTD 2019 Nov 06, 2018

Since today marks the opening of registration for Learning • Technology • Design™(LTD 2019) – our annual virtual conference designed specifically for professionals in the business of continuing education, professional development, and lifelong learning – we thought this would be a perfect opportunity to pull back the curtain for an in-depth look at our planning process with the hope that it can be of value to you as you're planning your next event.

In this episode of the Leading Learning podcast, Celisa and Jeff share details about their planning process for LTD, including what goes into building the program (with a sneak peak at some potential topics!), how the format for the event has evolved over time, and their strategy for marketing it.

Full show notes available at https://www.leadinglearning.com/episode159.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, and the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you get access to all existing and future reviews—there are already more than 130 on the site. And, if you don’t have a review to contribute, there is also a subscription option. For details, check out reviewmylms.com.

158: The CLO Breakfast Club with Mike Prokopeak Oct 30, 2018

Mike Prokopeak is vice president and editor in chief for Human Capital Media (HCM), an integrated information services and market-intelligence company focused on the business of human capital management and workforce development. In his role, he leads a team to create content for the award-winning Chief Learning Officer, Talent Economy, and Workforce magazines and their associated digital media and events. And most recently, he is the proud co-host of a recently launched podcast, the CLO Breakfast Club.

In this episode of the Leading Learning podcast, Jeff talks with Mike about the evolution of the Chief Learning Officer role, how CLO’s can effectively position themselves for success, and how leaders of market-facing learning businesses may be able to partner with their corporate counterparts.

Full show notes available at https://www.leadinglearning.com/episode158.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, and the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have a review to contribute, there is also a subscription option. For details, check out reviewmylms.com

157: Leadership, Innovation, and Collective Impact with Seth Kahan Oct 23, 2018

Seth Kahan is a change leadership expert who helps guide organizations through large-scale change, innovation, and growth. He’s also author of the business bestsellers, Getting Change Right and Getting Innovation Right as well as founder of Visionary Leadership where he helps visionary leaders achieve success on a grand scale. And if any of this sounds familiar, that’s because this is now his third appearance on the podcast—a true testament to how much we value his work.

In this episode of the Leading Learning podcast, Celisa talks with Seth about new competencies for leadership, the difference between sustaining innovation and disruptive innovation, as well as what it takes to lead for collective impact.

Full show notes available at https://www.leadinglearning.com/episode157.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, and the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have a review to contribute, there is also a subscription option. For details, check out reviewmylms.com.

156: Learning Business Strategy Q&A Oct 16, 2018

In a recent collaboration on a Webinar with the Wisconsin Society of Association Executives (WSAE), we answered questions from members related to strategy and business models for association online education programs. And while WSAE is an association specifically interested in online education, the questions and answers are applicable to any learning business, across all delivery formats.

In this episode of the Leading Learning podcast, Celisa and Jeff share questions and answers from the session along with a variety of related resources to help you hone your strategy and grow your learning business.

Full show notes available at https://www.leadinglearning.com/episode156.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, and the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. For details, check out reviewmylms.com.

155: Leveraged Learning with Danny Iny Oct 09, 2018

Danny Iny is a lifelong entrepreneur and founder and CEO of the online business education company Mirasee. He is also a best-selling author who has written nine books including the recently-released, Leveraged Learning: How the Disruption of Education Helps Lifelong Learners and Experts with Something to Teach.

In this episode of the Leading Learning podcast, Jeff talks with Danny about the core messages of his new book including some of the major changes impacting higher education and the opportunities and challenges they represent for learning businesses.

Full show notes available at https://www.leadinglearning.com/episode155.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, and the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. For details, check out reviewmylms.com.

154: Learning in the Digital Age with Brandon Carson Oct 02, 2018

With over 25 years of experience, Brandon Carson is an innovative learning strategist and a leader in corporate global learning. He’s also Director of Learning at Delta Air Lines and author of Learning in the Age of Immediacy: 5 Factors for How We Connect, Communicate, and Get Work Done.

In this episode of the Leading Learning podcast, Celisa talks with Brandon about what he’s seen change in the learning industry throughout his career and the five factors he believes, in aggregate, will have the most influence on learning in the coming years. They also discuss the implications and applications he sees for learning businesses around artificial intelligence and virtual and augmented reality.

Full show notes available at https://www.leadinglearning.com/episode154.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, and the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. For details, check out reviewmylms.com.

153: Making the Business Case for Investing in Your Learning Business Sep 25, 2018

As learning business leaders, it’s inevitable that there will be times when you need additional resources. Whether it’s new staff, new technologies, extra contract help for a special project (the list goes on and on), getting those resources may not be easy. Very often you have to convince someone else—be it your boss, your board, or investors—that the resources really are necessary and that they will result in a positive return.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss five points that will apply in almost all business-case-making situations to help you get the new and better resources that your learning business needs to succeed.

Full show notes available at https://www.leadinglearning.com/episode153

Brought to you by NextThought, AssociationsNext.com is your opportunity to learn from some leading thinkers in eLearning and membership organizations, as well as giving you the chance to test drive the NextThought LMS platform. In this educational series, you’ll uncover new knowledge about instructional design, digital strategy, and staying true to your organization’s long-term goals in the face of rapid change. KiKi L’Italien, Tracy King, and Lowell Aplebaum lead the first three modules, and more courses will be added on a monthly basis. Visit AssociationsNext.com to enroll and experience the revolutionary NextThought LMS for yourself.

152: Digging into Digital Strategy with KiKi L’Italien Sep 18, 2018

KiKi L’Italien is CEO and creative technologist of the digital marketing consultancy Amplified Growth as well as the host of the hugely popular Association Chat, an online community and weekly podcast. She’s also leading the free course, Digital Strategy for Associations, which she recently created in collaboration with NextThought as part of their AssociationsNext initiative.

In this episode of the Leading Learning podcast, Jeff talks with KiKi about digital strategy including what it is, how learning businesses can leverage it, and how it’s different for associations. They also dive into her experience creating the Digital Strategy for Associations course and – since she is a podcaster herself – her insights and lessons learned related to hosting a successful podcast.

Full show notes available at https://www.leadinglearning.com/episode152.

Brought to you by NextThought, AssociationsNext is your opportunity to learn from some leading thinkers in eLearning and membership organizations, as well as giving you the chance to test drive the NextThought LMS platform. In this educational series, you’ll uncover new knowledge about instructional design, digitalstrategy, and staying true to yourorganization’s long-term goals in the face of rapid change. KiKi L’Italien, Tracy King, and Lowell Aplebaum lead the first three modules, and more courses will be added on a monthly basis. Visit AssociationsNext.org to enroll and experience the revolutionary NextThought LMS for yourself.

151: Designing Innovative Learning Environments with Dr. Bucky Dodd Sep 11, 2018

As learning business leaders, much of our work focuses on the design of learning. But if we take that one step further and begin thinking of ourselves as designers of learning environments, we may be able to broaden our influence and have a greater impact on the learning experience.

This is a guiding principle behind the work of Dr. Bucky Dodd, Chief Learning Innovation Officer at the University of Central Oklahoma and Director of the Institute for Learning Environment Design (ILED). His research focuses on innovative instructional design initiatives including the design of learning environments.

In this episode of the Leading Learning podcast, Celisa talks with Bucky about Learning Environment Modeling™ (an approach he’s pioneered at ILED), how learning environments impact learning experiences with learning effectiveness, and the changes he sees on the horizon for lifelong and life-wide learning.

Full show notes at https://www.leadinglearning.com/episode151.

Brought to you by NextThought, AssociationsNext.com is your opportunity to learn from some leading thinkers in eLearning and membership organizations, as well as giving you the chance to test drive the NextThought LMS platform. In this educational series, you’ll uncover new knowledge about instructional design, digital strategy, and staying true to your organization’s long-term goals in the face of rapid change. KiKi L’Italien, Tracy King, and Lowell Aplebaum lead the first three modules, and more courses will be added on a monthly basis. Visit AssociationsNext.com to enroll and experience the revolutionary NextThought LMS for yourself.01:21 - A preview of what will be covered in this podcast where Celisa interviews Bucky Dodd, Chief Learning Innovation Officer at the University of Central Oklahoma and Director of the Institute for Learning Environment Design (ILED).

150: 10 Years and 150 Episodes Sep 04, 2018

Almost exactly three years from it's creation, this officially marks our 150th episode of the Leading Learning podcast. It also happens to be the ten-year anniversary of Tagoras! In reaching these notable milestones, we thought it the perfect time to take a moment and reflect on our experience.

In this episode, we give a behind-the-scenes look of what it is we set out to achieve – and have achieved - with the Leading Learning podcast. We talk about its evolution, our framework for choosing content, and goals for the future.

Get the full show notes at https://www.leadinglearning.com/episode150.

A message from NextThought, our sponsor for the third quarter of 2018:

Brought to you by NextThought, AssociationsNext.com is your opportunity to learn from some leading thinkers in eLearning and membership organizations, as well as giving you the chance to test drive the NextThought LMS platform. In this educational series, you’ll uncover new knowledge about instructional design, digital strategy, and staying true to your organization’s long-term goals in the face of rapid change. KiKi L’Italien, Tracy King, and Lowell Aplebaum lead the first three modules, and more courses will be added on a monthly basis. Visit AssociationsNext.com to enroll and experience the revolutionary NextThought LMS for yourself.

149: Becoming the Knowledge Worker with Jerel Bonner Aug 28, 2018

With all the uncertainty around what the future of work will look like there is one thing that is certain: in order to thrive you will need the necessary skills and mindset to continually adapt and change.

Futurist Jerel Bonner embodies this type of agile learning mindset as he is a walking, talking model of the new knowledge worker. He’s also a TEDx speaker, author of Sharpening China's Talent,  and co-founder of Coralling Chaos, a consulting firm focused on lowering the cost of the workplace through learning agility.

In this episode of the Leading Learning podcast, Jeff talks with Jerel about his personal experience as an agile learner and knowledge worker and what it takes to become one.

Full show notes available at https://www.leadinglearning.com/episode149.

And now for

a message from NextThought, our sponsor for the third quarter of 2018.

Brought to you by NextThought, AssociationsNext.com is your opportunity to learn from some leading thinkers in eLearning and membership organizations, as well as giving you the chance to test drive the NextThought LMS platform. In this educational series, you’ll uncover new knowledge about instructional

design, digital strategy, and staying true to your organization’s long-term goals in the face of rapid change. KiKi L’Italien, Tracy King, and Lowell Aplebaum lead the first three modules, and more courses will be added on a monthly basis. Visit AssociationsNext.com to enroll and experience the revolutionary NextThought LMS for yourself.

148: Debunking Learning Myths with Clark Quinn Aug 21, 2018

When it comes to myths and superstitions, most of us don’t consider those terms in conjunction with learning. But as leaders in the business of lifelong learning, it’s important to understand these common misconceptions and the impact they can potentially have on the learning outcome.

Dr. Clark Quinn’s latest book, Millennials, Goldfish & Other Training Misconceptions: Debunking Learning Myths and Superstitions, debunks common assumptions of good learning design to help you avoid wasting time and resources on practices not backed by research. Clark has over thirty years of experience in the design, development, and evaluation of educational technology and he helps organizations work smarter by leveraging technology that better aligns with how we think, work, and learn.

In this episode of the Leading Learning podcast, Celisa talks with Clark about misconceptions in learning, the importance of designing for the situation rather than the learner, and the dangers of “best practices”.

Full show notes available at https://www.leadinglearning.com/episode148.

Brought to you by NextThought, AssociationsNext.com is your opportunity to learn from some leading thinkers in eLearning and membership organizations, as well as giving y

ou the chance to test drive the NextThought LMS platform. In this educational series, you’ll uncover new knowledge about instructiona

l design, digital strategy, and staying true to your organization’s long-term goals in the face of rapid change. KiKi L’Italien, Tracy King, and Lowell Aplebaum lead the first three modules, and more courses will be added on a monthly basis. Visit AssociationsNext.com to enroll and experience the revolutionary NextThought LMS for yourself.

147: Leveraging the Learning Business Maturity Model Aug 14, 2018

You may already be familiar with the Learning Business Maturity Model™, a simple yet powerful tool we created to provide a framework to help organizations assess the maturity of their learning and education businesses. And even though the model has been discussed in a previous episode, we thought it would be helpful to provide some additional clarity on exactly how to use it.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss how to effectively put the Learning Business Maturity Model to work to help you grow and improve your learning business. They offer a refresher of what it is and the three major areas of it’s application: dialogue, diagnosis, and direction.

Full show notes available at https://www.leadinglearning.com/episode147.

Thank you to NextThought, the sponsor of the Leading Learning podcast for the third quarter of 2018. NextThought is your partner in learning management system technology, creating engaging experiences, increasing learning potential, participant satisfaction, and member retention. Empowering learning businesses like yours with the perfect combination of art, science, and technology of online learning, Next Thought helps you achieve your education goals. They go above and beyond the standard learning management system by offering comprehensive solutions, including a modern, elegant technology platform, an evidence-based learning design methodology, and professional video production services. Contact Kevin.Stewart@NextThought.com or visit http://www.NextThought.com to learn more.

146: ABA’s MOCA Minute with Dr. Deborah Culley Aug 07, 2018

With a mission of advancing the highest standards of the practice of anesthesiology, the American Board of Anesthesiology (ABA) is committed to partnering with physicians to advance lifelong learning and exceptional patient care. They administer primary and subspecialty certification exams as well as the Maintenance of Certification in Anesthesiology Program (or MOCA 2.0), which has recently been redesigned and improved to include the microlearning initiative, MOCA Minute, a web based learning and assessment tool.

Dr. Deborah Culley is an attending physician and vice chair of research at the Brigham and Women’s Hospital in Boston and an associate professor of anesthesiology at Harvard Medical School. She’s also secretary on the board of directors for the ABA and she understands the tremendous impact the MOCA Minute is having on individual physicians and the profession as a whole.

In this episode of the Leading Learning podcast, Celisa talks with Deb about what the ABA is doing to better meet the needs of physicians through MOCA Minute and MOCA 2.0, why each of the programs was developed, and how everyone benefits.

Full show notes at https://www.leadinglearning.com/episode146.

Thank you to NextThought, the sponsor of the Leading Learning podcast for the third quarter of 2018. NextThought is your partner in learning management system technology, creating engaging experiences, increasing learning potential, participant satisfaction, and member retention. Empowering learning businesses like yours with the perfect combination of art, science, and technology of online learning, Next Thought helps you achieve your education goals. They go above and beyond the standard learning management system by offering comprehensive solutions, including a modern, elegant technology platform, an evidence-based learning design methodology, and professional video production services. Contact Kevin.Stewart@NextThought.com or visit http://www.NextThought.com to learn more.

145: Education as Platform and Community with Ken Parker and Jae Strickland Jul 31, 2018

Working at the intersection of learning and community, NextThought leaders Ken Parker and Jae Strickland are helping to change the way people experience education. NextThought, a premium online learning solutions company, focuses on building collaborative and engaging experiences that increase learning potential, participant satisfaction and member retention.

In this episode of the Leading Learning podcast, Jeff talks with Ken and Jae about the important role of community in learning, the data we can use to measure the impact of both community and learning, as well as the concept of "education as platform" and why that is so critical in today’s learning landscape.

Full show notes available at https://www.leadinglearning.com/episode145.

Thank you to NextThought, the sponsor of the Leading Learning podcast for the third quarter of 2018. NextThought is your partner in learning management system technology, creating engaging experiences, increasing learning potential, participant satisfaction, and member retention. Empowering learning businesses like yours with the perfect combination of art, science, and technology of online learning, Next Thought helps you achieve your education goals. They go above and beyond the standard learning management system by offering comprehensive solutions, including a modern, elegant technology platform, an evidence-based learning design methodology, and professional video production services. Contact Kevin.Stewart@NextThought.com or visit http://www.NextThought.com to learn more.

144: The 4-Part Formula for Selling Education Jul 24, 2018

Are your efforts to promote and sell education having the results and impact that you’re hoping for? If not, we’re here to help!

In this episode of the Leading Learning podcast, Jeff and Celisa discuss a 4-part formula for selling your educational offerings and give you the opportunity to apply the framework through the evaluation of a recent promotional effort by your organization.

Full show notes available at https://www.leadinglearning.com/episode144.

Many thanks to

NextThought, our sponsor for the third quarter of 2018. Brought to you by NextThought,

AssociationsNext.com is your opportunity to learn from some leading thinkers in eLearning and membership organizations, as well as giving you the chance to test-drive the NextThought LMS platform. In this educational series, you’ll uncover new knowledge about instructional design, digital strategy, and staying true to your organization’s long-term goals in the face of rapid change. KiKi L’Italien, Tracy King, and Lowell Aplebaum lead the first three modules, and more courses will be added on a monthly basis. Visit AssociationsNext.com to enroll and experience the revolutionary NextThought LMS for yourself.

143: Tapping Into Educational Data Mining and Learning Analytics with Ryan Baker Jul 17, 2018

Across the broader business of learning and education, if there’s an area that hasn’t been tapped to it’s full potential – or even to it’s partial potential – it’s educational data mining and learning analytics.

Dr. Ryan Baker, associate professor at the University of Pennsylvania and director of the Penn Center for Learning Analytics, is known for his role in establishing the educational data mining scientific community and also founded the world's first Masters program in learning analytics. His work focuses on finding student data related to learning, engagement, or emotion that can be used today as well as to predict – and hopefully improve – future student outcomes. He’s published a wide range of academic papers and articles and has also taught the popular MOOC, Big Data and Education multiple times.

In this episode of the Leading Learning podcast, Celisa Steele talks with Ryan about his work in the areas of educational data mining and learning analytics, the importance of understanding student engagement and disengagement, as well as intelligent tutoring systems and their impact on lifelong learning.

Full show notes available at https://www.leadinglearning.com/episode143.

Thank you to NextThought, the sponsor of the Leading Learning podcast for the third quarter of 2018. NextThought is your partner in learning management system technology, creating engaging experiences, increasing learning potential, participant satisfaction, and member retention. Empowering learning businesses like yours with the perfect combination of art, science, and technology of online learning, Next Thought helps you achieve your education goals. They go above and beyond the standard learning management system by offering comprehensive solutions, including a modern, elegant technology platform, an evidence-based learning design methodology, and professional video production services. Contact Kevin.Stewart@NextThought.com or visit http://www.NextThought.com to learn more.

142: Personalized Lifelong Learning for All with Lauren Della Bella and Dick Thomas Jul 10, 2018

Personalized lifelong learning for all. That’s the driving force behind the 9 Billion Schools movement, which was conceived with the recognition that every individual is uniquely different in their ability, interests, hopes and dreams. And all human beings on Earth – there’s projected to be about nine billion of us by 2050, in case you’re wondering what the significance of that number is – will flourish if they have access to lifelong learning opportunities that meet these diverse and ever-changing needs.

Lauren Della Bella and Dick Thomas are passionate leaders behind the 9 Billion Schools movement and co-authors of, 9 Billion Schools: Why the World Needs Personalized, Lifelong Learning for All. They are also both leaders at SHP, a nationally recognized architecture firm focused on learning spaces of all kinds. Lauren serves as the organization’s president, and Dick as the vice president of architecture. Together they are reimagining the global approach towards education and learning while inspiring discussion, innovation and action around this critical issue.

In this episode of the Leading Learning podcast, Jeff talks with Lauren and Dick about the key concepts behind the 9 Billion Schools movement as well as how space and technology are impacting the learning landscape.

Full show notes available at https://www.leadinglearning.com/episode142.

Highlighted Resource – a downloadable preview of the book, 9 Billion Schools: Why the World Needs Personalized, Lifelong Learning for All.

Thank you to NextThought, the sponsor of the Leading Learning podcast for the third quarter of 2018. NextThought is your partner in learning management system technology, creating engaging experiences, increasing learning potential, participant satisfaction, and member retention. Empowering learning businesses like yours with the perfect combination of art, science, and technology of online learning, Next Thought helps you achieve your education goals. They go above and beyond the standard learning management system by offering comprehensive solutions, including a modern, elegant technology platform, an evidence-based learning design methodology, and professional video production services. Contact Kevin.Stewart@NextThought.com or visit http://www.NextThought.com to learn more.

141: The 5th C of the Learning Business Landscape Jul 03, 2018

We recently told you about the major areas that all learning businesses should be thinking about as they consider how best to grow and improve their offerings – what we coined the 4 “Cs” of the current learning landscape. And that included concision, context, competency, and community.

But we quickly realized there was another area of equal importance that wasn’t originally included so we are unveiling a fifth "C" to add to this important list of trends impacting the learning business landscape – competition.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss ways to help you get a handle on the competition in your market using Michael Porter’s Five Forces model as a framework for discussion.

Full show notes available at https://www.leadinglearning.com/episode141.

Highlighted Resource – Our previous podcast episode, The 4 Cs of the Learning Landscape.

Thank you to NextThought, the sponsor of the Leading Learning podcast for the third quarter of 2018. NextThought is your partner in learning management system technology, creating engaging experiences, increasing learning potential, partici

pant satisfaction, and member retention. Empowering learning businesses like yours with the perfect combination of art, science, and techno

logy of online learning, Next Thought helps you achieve your education goals. They go above and beyond the standard learning management system by off

140: Getting Conscious About Bias with Howard Ross and Shilpa Alimchandani Jun 26, 2018

Whether or not we are aware of it, each and everyone one of us is biased. It’s actually not always a bad thing and, in fact, it’s a natural function of the human mind. But as learning leaders, if we aren’t in tune with the fact that we are constantly forming biases – and the ways in which they are shaping our thoughts and actions – it’s impossible to ever overcome them.

Howard Ross, founding partner of Cook Ross, is considered one of the world’s leading thinkers on identifying and addressing unconscious bias. He’s also author of Everyday Bias: Identifying and Navigating Unconscious Judgments in Our Daily Lives and Our Search for Belonging: How the Need for Connection is Tearing Our Culture Apart.

And as a learning and development professional with over 17 years of experience in diversity, inclusion, and intercultural learning, Shilpa Alimchandani is the Director of Learning and Innovation at Cook Ross. In her role, she leads the firm’s efforts to co-create learning solutions with its clients.

In this episode of the Leading Learning podcast, Jeff talks with Howard and Shilpa about the concept of unconscious bias including why it’s important, the benefits of bringing awareness to it, and ways to disrupt bias both personally and as facilitators of learning.

Full show notes available at https://www.leadinglearning.com/episode140.

Highlighted Resource – a collection of Thought Papers that Cook Ross makes available on its Web site (completely free and don’t require an e-mail address) - they cover a range of topics related to diversity and bias. Among the resources there you will find Howard Ross’ white paper ”Everyday Bias: Further Explorations into How the Unconscious Mind Shapes Our World at Work,” which is a great introduction to the issues he explores in more depth in his book Everyday Bias.

Note also that Jeff wrote a blog post that looks at how the bias patterns that Howard identifies in his book can impact learning.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 120 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the details

Technology, Meetings, and Learning with Corbin Ball Jun 19, 2018

With over two decades of experience running international technology meetings, Corbin Ball is a highly acclaimed speaker, consultant, and writer who helps clients use technology to increase their efficiency and productivity. Because his work focuses primarily at the intersection of technology and meetings – rather than solely on learning – he offers a slightly different perspective to those of us in the business of lifelong learning.

In this episode of the Leading Learning podcast, Celisa talks with Corbin about what’s going on in the world of meetings and technology, including virtual conferences and virtual and augmented reality, as well as their impact on learning and the potential benefits and limitations associated with each.

Full show notes available at https://www.leadinglearning.com/epsiode139.

Highlighted Resource – The Tagoras virtual events report, Association Virtual Conferences: State of the Sector - We’re currently in the process of running a new survey and we’ll be issuing a new edition of the report in the fall of 2018, but for now you can access the previous report, which is chockfull of data about how organizations are—and aren’t—using virtual conferences.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the details.

The 4 Cs of the Current Learning Landscape Jun 12, 2018

For anyone in the learning business who is looking at how to effectively grow and improve their offerings, it’s important to be tuned into the trends that are currently impacting the market.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss four major themes, or what they refer to as the 4 “Cs,” of the current learning landscape: concision, context, competency, and community.

Full show notes at https://www.leadinglearning.com/episode138.

Highlighted Resource of the Week – the recording of our 2017 Learning Trends, 2018 Learning Forecast Webinar (and slides to go with it).This is the most recent of our annual trends and predictions Webinars, and the trends and predictions highlighted are definitely still relevant and even still unfolding.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the details.

Exploring the Future of Education with Bernard Bull Jun 05, 2018

As Vice Provost of Curriculum and Academic Innovation, Chief Innovation Officer, and Associate Professor of Education at Concordia University, Dr. Bernard Bull is a true thought leader when it comes to education and learning.

In this episode of the Leading Learning podcast, Celisa talks with Bernard about some of the biggest issues affecting education including the future of credentials, the impact of artificial intelligence, and the potential benefits and drawbacks of data analytics.

Full show notes available at https://www.leadinglearning.com/episode137.

Highlighted Resource – How to Predict Educational Trends: It Doesn’t Happen Overnight, by Bernard Bull - a brief look at fifteen factors that are valuable when you are studying trends likely to shape and change education over time.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the details.

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Building Interactive, Fun, and Effective e-Learning with Michael Allen May 29, 2018

There’s no reason that learning can’t be fun and effective at the same time. But when it comes to designing instruction, all too often one of these areas is missing from the equation.

With a mission of saving people from bad learning experiences, Michael Allen, founder & CEO of Allen Interactions, has been a pioneer in the e-learning industry since 1975. With nearly five decades of professional, academic, and corporate experience in teaching, developing, and marketing interactive learning and performance support systems, he is the author of nine books, including the widely read Michael Allen's Guide to e-Learning: Building Interactive, Fun, and Effective Learning Programs for Any Company.

In this episode of the Leading Learning podcast, Jeff talks with Michael about how e-learning has changed over the years as well as the benefits and key components of designing an effective learning experience.

Full show notes available at https://www.leadinglearning.com/episode136.

Highlighted Resource – The eBooks download page of the Allen Interactions Web site. Here you will find a wealth of free eBooks covering titles ranging from A Bite-Sized Guide to Microlearning to 6 Rules to Designing eLearning for Maximum Motivation to Three Essential Design Elements for Creating Engaging ELearning Games, and more. These are really practical guides that will help you with you with both your e-learning and your broader learning initiatives.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the details.

Virtual Conference Tips and Insights May 22, 2018

If virtual events aren’t something you’ve considered for your learning business—or if they are and you just don’t know where to start —we are here to help.

In this episode of the Leading Learning podcast, Celisa and Jeff share their thoughts on why to consider a virtual conference and some ideas and tips to support your success if you should decide to offer one.

Full show notes available at https://www.leadinglearning.com/episode135.

Highlighted Resource – Association Virtual Events – a free Tagoras report based on data collected from over 100 organizations that provides decision makers who want leading edge knowledge to support their strategic planning for virtual events. It touches on topics like timing and pricing; registration and attendance; tools commonly used to deliver virtual events; and common mistakes to avoid. Note there will be a new version of the report released in September 2018.

Our sponsor this quarter is ReviewMyLMS, a collaboration between Tagoras and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the details.

Microcredentials and Mentoring with Veronica Diaz May 15, 2018

Veronica Diaz is the director of professional learning at EDUCAUSE, the association for information technology in higher education. In her role there, she contributes to the strategic management of the organization’s professional learning product portfolio, directs their online programs and supports face-to-face events and conferences. She also manages the microcredentialing program and virtual and place-based mentoring programs.

In this episode of the Leading Learning podcast, Celisa talks with Veronica about EDUCAUSE’s work with microcredentialing and mentoring including why and how they got started and valuable lessons learned along the way.

Full show notes available at https://www.leadinglearning.com/episode134.

Highlighted Resource – a 15-minute video of Veronica Diaz’s Content Pod™ (presented at our 2018 Learning • Technology • Design virtual conference) where she talks about EDUCAUSE’s mentoring efforts.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the detail.

Convince, Convert, and Keep Your Customers with Jay Baer May 08, 2018

If you’re looking to grow your learning business, you need to know how to gain more customers – and keep more of the customers you've already earned. To do this requires thoughtful marketing, customer service, and customer experience that customers love enough to talk about.

Jay Baer, President of Convince & Convert, helps the world's most iconic brands do just this. He’s a marketing and customer experience expert, keynote speaker, and New York Times best-selling author of five books, as well as the host of the award-winning Social Pros podcast.

In this episode of the Leading Learning podcast, Jeff talks with Jay about how to win perspective customers and create lasting relationships, the importance of top-notch customer service, and the power of word of mouth.

Full show notes available at https://www.leadinglearning.com/episode133.

Highlighted Resource – The Convince & Convert Blog - this is the blog started many years ago by Jay Baer, our guest for this episode and frankly, if you aren’t already subscribed, you should be. Convince and Convert is one of a handful of “must read” marketing blogs on our list – one we link to regularly in our Leading Learning newsletter.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the detail.

8 Tips for Optimizing Your Value Ramp™ May 01, 2018

One of our favorite tools for helping learning businesses hone their product strategy is the Value Ramp™. If you aren’t already familiar with it, the Value Ramp is a tool we developed that highlights the relationship between price and value, the importance of momentum, and the impact of brand. Because many organizations haven’t taken the time to really reflect on the relationships between their products, using this tool can certainly be an eye-opening experience.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss eight tips for filling out your Value Ramp and how to effectively manage the value offered along it.

Full show notes available at https://www.leadinglearning.com/episode132.

Highlighted Resource – A page with additional information related to the Value Ramp - includes both text and video as well as helpful visuals to help you make use of the tool.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus isspecifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the details.

Learning to Lead with Christie Berger Apr 24, 2018

Meeting your full potential as a leader often requires a close look at the behaviors, skills, and mindset you need in order to be successful and influence others.

Christie Berger, an executive coach with a learning and development background, has a broad base of experience in helping leaders do just this so they can accelerate their performance and create more value within their organizations and communities.

In this episode of the Leading Learning podcast, Celisa talks with Christie about the connection between learning and leadership, ways to improve leadership and increase influence, as well as common mistakes that leaders often make. They also dive into the topic of women and leadership and the work Christie is doing around this through her Fusion Leader Circuit program.

Full show notes available at https://www.leadinglearning.com/episode131

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the detail.

The Future Is Learning with Heather McGowan Apr 17, 2018

With the incredible speed at which technology is advancing and changing how we live, it’s crucial that we understand the impact that all of this is having – and is going to have – on how we work and learn.

And perhaps nobody is more well-versed in addressing this topic than internationally known speaker, writer, and thought leader, Heather McGowan. Heather is an innovator, synthesizer, and leading voice related to the context and impacts of accelerated change and she uses single frame visuals to help people process information more effectively.

In this episode of the Leading Learning podcast, Jeff talks with Heather about the intersection of the future of work and learning including why the type of change we are going through now is different from what we’ve experienced in the past, what we should expect to see related to this in the future, and how to better prepare for it.

Full show notes available at https://www.leadinglearning.com/episode130.

Highlighted Resource – 10 Critical Shifts in the Market for Lifelong Learning – a free Tagoras resource which highlights 10 trends that are impacting, and will continue to impact, the landscape for learning businesses.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus is specifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the detail.

The Learning Business Grand Slam Apr 10, 2018

Spring is now upon us and that means blooming flowers, warmer days filled with sunshine, and of course, baseball—all wonderful inspiration for metaphors. And since we’re always thinking about lifelong learning, we couldn’t help but liken the idea of creating a successful, high-impact learning business to the idea of hitting a grand slam in baseball.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss the tremendous opportunity and responsibility that currently exist for learning businesses as well as what it takes to hit the “learning business grand slam”.

Full show notes available at https://www.leadinglearning.com/episode129.

Highlighted Resource – Tagoras Platform Directory for Learning Businesses™ – a free resource that offers profiles of more than 30 platforms that are a good fit for learning businesses.

Our sponsor this quarter is ReviewMyLMS, a collaboration between our company, Tagoras, and 100Reviews, the company that is behind the very successful ReviewMyAMS site. As the name suggests, ReviewMyLMS is a site where users can share and access reviews of learning management systems, but in this case, the focus isspecifically on systems that are a good fit for learning businesses, meaning organizations that market and sell lifelong learning. Contribute a review and you will get access to all existing and future reviews—there are already more than 100 on the site. And, if you don’t have review to contribute, there is also a subscription option. Just go to reviewmylms.com to get all the details.

Leading a Winning Team with Leadership Coach Jamy Bechler Apr 03, 2018

Often the principles that create a winning team out on the field are the same that apply to create a winning team in business.

Jamy Bechler, a former college basketball coach, decided to take what he learned from his years on the court and apply it to help people in the business world. He’s now an executive business coach, professional speaker, and leadership trainer who works with organizations to motivate and strengthen teams by helping them understand the important role they each play--he also hosts the Success is a Choice podcast which features guests of all different backgrounds sharing their personal stories of how they achieved success.

In this episode of the Leading Learning podcast, Celisa talks with Jamy about the topic of leadership including leading regardless of role, how to create influence, and tips for building high-performing teams.

Full show notes available at https://www.leadinglearning.com/episode128.

Highlighted Resource – Jamy Bechler’s list of 18 FOR ’18: 18 Books to Read in 2018. Within this list Jamy also links to his 15 best books for leaders.

The Member-Driven Learning Collective That Is Think Olio Mar 27, 2018

As learning business professionals, we tend to think – and talk – about lifelong learning mostly as it relates to professional growth. But lifelong learning as it relates to personal growth is equally important because it cultivates critical thinking and allows for the never-ending exploration of curiosity.

David Kurfirst and Chris Zumtobel are the co-founders of Think Olio, a three-year-old start-up that provides provocative and thought-provoking lecture-style events – what they refer to as “olios” - on a wide range of topics that allow individuals to engage in a unique lifelong learning experience for roughly the same price as going to a movie.

In this episode of the Leading Learning podcast, Celisa talks with David and Chris about what inspired the creation of Think Olio, their model for teaching and learning and why it works for them, as well as lessons learned along the way.

Full show notes available at https://www.leadinglearning.com/episode127.

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com

Highlighted Resource – Think Olio’s Chance Operation for Learning – 3 minute highlights of the classes offered by Think Olio.

12 Trends (Still) Disrupting the Market for Lifelong Learning and Continuing Education Mar 20, 2018

There continue to be a wide variety of trends emerging in the market for lifelong learning and continuing education and it’s important to understand what impact, if any, each of these might have on your learning business.

In this episode of the Leading Learning podcast, Celisa and Jeff discuss twelve of the biggest trends they see (in no particular order) disrupting the market for lifelong learning and continuing education and share resources related to each trend.

Full show notes available at https://www.leadinglearning.com/episode-126-lifelong-learning-market-trends/

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

Highlighted Resource – 10 Critical Shifts in the Market for Lifelong Learning (downloadable document)

Action Mapping and Activity Design with Cathy Moore Mar 13, 2018

When it comes to training design, perhaps focusing on what people need to be able to do, not simply what they need to know, can make all the difference. That’s because this leads to activity-centered training rather than traditional information presentations.

These concepts are what led Cathy Moore, speaker, training designer, and author of Map It: The Hands-On Guide to Strategic Training Design, to create the action mapping model. Her goal is to “save the world from boring instruction” and her tools and resources are helping to do this one learner at a time.

In this episode of the Leading Learning podcast, Celisa talks with Cathy about action mapping including what it is, why it’s effective, and how to apply it. They also cover the role action mapping plays in measurement and evaluation and scenario design.

Full show notes available at https://www.leadinglearning.com/episode125.

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

Highlighted Resource – a collection of Action Mapping resources created by Cathy Moore.

Mid-Action Review for Learning • Technology • Design™ (LTD) Mar 05, 2018

We continue our tradition of providing After Action Reviews for the events we host, but with a slight twist this time. The scheduled live programming has ended, but we don't consider the Learning • Technology • Design™ (LTD) experience to be over yet, so we are calling this a "Mid-Action" review. Tune in to learn more about what we set out to do with this year's version of our annual virtual conference, and how it is turning out.

Full show notes available at http://www.leadinglearning.com/episode124

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

Excelling in the Training Industry with Doug Harward Feb 27, 2018

In this episode, Celisa Steele talks with training industry veteran - and TrainingIndustry founder and CEO - Doug Harward about how the industry has - or hasn't - changed over recent decades and the major challenges and opportunities facing learning businesses now.

Full show notes available at http://www.leadinglearning.com/episode123.

Highlighted Resource – 10 Things You Must Do When Starting Your Training Company by Doug Harward.

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

Making You a Metalearner With Nasos Papadopolous Feb 20, 2018

Nasos Papadopoulos, founder of MetaLearn, a Web destination for learning about learning, is a university lecturer and online course author who is passionate about helping others master their own learning. His work, including his course Make Me A MetaLearner, gives people the necessary tools and techniques to become an effective lifelong learner.

In this episode of the Leading Learning podcast, Jeff talks with Nasos about what metalearning is and why it’s important as well as reflections and advice related to his own experience as a learner, podcaster, and course author.

Full show notes at http://www.leadinglearning.com/episode122/

Highlighted Resource – Nasos Papadopoulos’ MetaLearn YouTube channel - features dozens of brief videos covering topics ranging from how to learn from famous figures like Elon Musk, Marie Curie and Charles Darwin to how to leverage important learning techniques like spaced practice, reflection, and elaboration. This is a great resource to help you boost your own learning – and also a great resource to share with the learners you serve.

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

Give The Learners What They Want Feb 13, 2018

In this episode of the Leading Learning podcast, Celisa and Jeff discuss how to get at what potential learning customers actually want – versus what they need – by exploring four key areas of gathering and assessing data including: understanding your demand dynamics, assessing behavior (not preferences), identifying key value factors, and gauging commitment and conversion (not interest).

Highlighted Resource – Market Insight Matrix – a free Tagoras tool that lays out a framework for continually monitoring and assessing your market over time. It’s a great complement to the discussion in this episode about identifying the “wants” as opposed to just the needs in your market.

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

Designing Engaging Learning with Tracy King and Aaron Wolowiec Feb 06, 2018

Tracy King, founder of InspirEd and Aaron Wolowiec, founder of Event Garde, are both experts in learning design and they recently joined forces to help answer this complex question. Their research and findings related to the topic are captured in the e-book they co-authored, Engaging Learners: A Guide To Successfully Designing Engaging Learning.

In this episode of the Leading Learning podcast, Celisa talks with Tracy and Aaron about the topic of learner engagement—including what it is and, just as importantly, what it isn’t—how to prime learners for engagement, and the importance of “constructing” learning experiences versus “manufacturing” them.

Full show notes available at http://www.leadinglearning.com/episode120

Highlighted Resource – Engaging Learners: A Guide To Successfully Designing Engaging Learning – an e-book by Tracy King and Aaron Wolowiec.

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

Hard Conversations and the Multigenerational Workplace with Jennifer Abrams Jan 30, 2018

In this episode, Celisa Steele talks with Jennifer Abrams about hard conversations and the multigenerational workplace, including the impact each of these have on both leading and learning.

Jennifer Abrams is an expert in overcoming these challenges and has written various books including, Having Hard Conversations, The Multigenerational Workplace : Communicate, Collaborate, and Create Community, and Hard Conversations Unpacked : The Whos, the Whens, and the What-Ifs. She’s also a communications expert, a designer of professional development, a speaker, and, with a few e-courses under her belt, an entrepreneurial subject matter expert (eSME)—if that term is new to you or you need a refresher, see our related post about the rise of the eSME.

Full show notes available at http://www.leadinglearning.com/episode119.

Highlighted Resource – “Unpacking Hard Conversations” – (second video on page) – a Webinar by Jennifer Abrams which offers an in-depth look at the topics she covers in her book, Hard Conversations Unpacked : The Whos, the Whens, and the What-Ifs.

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

3 Core Elements of Learning Business Strategy Jan 23, 2018

In this episode of the Leading Learning podcast, Celisa and Jeff discuss the importance of having a learning business strategy and the three core elements it should be built around—a diagnosis, a guiding policy, and a set of coherent actions.

Full show notes available at http://www.leadinglearning.com/episode118.

Highlighted Resources – (both are referenced in this discussion of strategy):

Learning Business Maturity Model™– a free resource designed specifically to help learning businesses of any size reach their full maturity.
Association Learning + Technology report - based on a survey of a broad range of trade and professional associations, it provides the most comprehensive insights currently available on the use of technology to enhance and enable education in the association sector.

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

Magnificent Leadership – and Learning – with Sarah Levitt Jan 16, 2018

What do effective leaders have in common? Perhaps it’s their ability to lead from within or to successfully navigate through times of uncertainty and adversity.

Sarah Levitt, creator of the Making Magnificent Project™, is an executive coach, keynote speaker, and author, who works with leaders to optimize their talents and strengths and drive exceptional business outcomes. In her recent book, Magnificent Leadership, she shares the stories of a diverse group of leadership exemplars and how they were able to transform and transcend circumstance in order to achieve greatness.

In this episode of the Leading Learning podcast, Celisa talks with Sarah about her definition of leadership, commonalities between leaders that emerged from her book, as well as the essential relationship between leading and learning.

Full show notes available at http://www.leadinglearning.com/episode117

Highlighted Resource – Sarah Levitt’s, Making Magnificence podcast – here you can access recordings of some of the many interviews with leaders that she conducted for her book. These include people like Brad Wilson, CEO of Blue Cross Blue Shield of North Carolina and Dana Born, who was a Brigadier General in the US Air Force and is now a lecturer in Public Policy at Harvard’s Kennedy School of Government.

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

Partnerships and Pathways with Dr. William Clements of Norwich University Jan 09, 2018

In this episode, Jeff Cobb talks with Dr. William Clements, Vice President and Dean of the College of Graduate and Continuing Studies at Norwich University about what Norwich is doing to meet the needs of learners, how technology has impacted the continuing education and learning landscape, as well as what they’re doing related to the creation of partnerships with professional organizations.

Highlighted Resource - excerpts from Robot-Proof: Higher Education in the Age of Artificial Intelligence by Joseph Aoun (a book that Bill Clements mentions during this interview). Aoun is the president of Northeastern University and he offers some great perspectives and insights on the role of education in a world where artificial intelligence and robotics are playing a quickly increasing role.

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

Full show notes available at http://www.leadinglearning.com/episode116.

7 Ways to Build Capacity Jan 02, 2018

You can have the most inspiring vision in the world, a powerful mission, and a great strategy, but if you don’t have the capacity for executing, none of those things really matters very much.

In this episode, Jeff and Celisa discuss why understanding capacity, and more importantly, building capacity, is one of the most critical activities an organization can pursue. They also offer seven recommendations any learning business can embrace for building capacity (none of which involve hiring more people).

Full show notes available at https://www.leadinglearning.com/episode115.

Thank you to Blue Sky eLearn, sponsor of the Leading Learning podcast for the first quarter of 2018. Blue Sky is the maker of the Path learning management system, an award-winning, cloud-based learning solution that empowers your organization to maximize its message. Blue Sky also provides a range of virtual event and instructional services to help you maximize your content and create deeper engagement with your audience. To find out more about Blue Sky eLearn and everything it offers, visit http://www.blueskyelearn.com.

Highlighted Resource: The Capacity Continuum, insights into how to understand and impact the process of capacity building across individuals, organizations, and communities.

Facing and Embracing the Future of Learning Dec 19, 2017

This episode of Leading Learning features a full replay of "Facing - and Embracing - the Future of Learning," a session at the Surge 2017 virtual summit.

In the session, Amanda Beckner (Avixa, formerly Infocomm International), Josh Goldman (Ohio Society of CPAs), Celisa Steele (Tagoras/Leading Learning), and Jeff Cobb (Tagoras/Leading Learning) explore key trends in the rapidly evolving market for lifelong learning and their implications for trade and professional associations. They discuss how technology is transforming areas like workforce and career development and the role approaches like microlearning and microcredentialing will play in association business models going forward. Listen in to get big, but actionable ideas for taking your learning programs into the future.

Full show notes available at http://www.leadinglearning.com/episode114.

Thank you to the Founding Sponsors of the ReviewMyLMS site. We feel like the ability to get high quality, dependable reviews from peer organizations has been a gap in the association and broader learning business market for a long time, so we are really excited to know that it will soon be filled with support from the following companies:

Highlighted Resources

Association Virtual Events – a free Tagoras report that draws on data from more than 100 associations to help you understand the emerging role of virtual events in the association sector.
The AssociationSuccess eBook for “Facing – and Embracing – the Future of Learning.”

Crafting Competency with Nick Schacht of SHRM Dec 10, 2017

In this episode, Jeff talks with Nick Schacht, Senior Vice President for Professional Development and Global Operations at the Society for Human Resource Management (SHRM) about the evolving role of HR, how they influence education and training decisions, and the concept and implications of competency frameworks – both for individuals and organizations.

Full show notes available at http://www.leadinglearning.com/episode113.

Highlighted Resource – The Learning Business Maturity Model™ – gives a framework for assessing the maturity of your learning business and taking action to reach higher levels of maturity and performance.

Thank you to the Founding Sponsors of ReviewMyLMS, a Web site dedicated to verified, honest reviews of learning management systems:

Revisiting Recent Trends Dec 05, 2017

In this episode of the Leading Learning podcast, Celisa and Jeff discuss the trends and predictions made over the last four years of hosting their annual trends and predictions Webinar as well as how they’ve held up and if they still apply.

Full show notes available at http://www.leadinglearning.com/episode112.

Highlighted Resource – 10 Critical Shifts in the Market for Lifelong Learning - an overview of 10 key trends that we think learning leaders need to have front of mind as they plot their strategy for the coming years.

Thank you to the Founding Sponsors of the ReviewMyLMS.com. We feel like the ability to get high quality, dependable reviews from peer organizations has been a gap in the association and broader learning business market for a long time, so we are really excited to know that it will soon be filled with support from the following company’s:

Surging into Virtual Events with Arianna Rehak Nov 28, 2017

In this episode of the Leading Learning podcast, Jeff talks with Arianna Rehak of AssociationSuccess.org about what went into planning the recent Surge 2017 virtual summit, including how she got people to authentcially engage and promote it, as well as some of the biggest challenges and lessons learned from the event.

Highlighted Resource – Association Virtual Events - a free Tagoras report that draws on data from more than 100 associations to help you understand the emerging role of virtual events in the association sector.

Special thanks to the four Founding Sponsors of ReviewMyLMS:

If you are looking for an LMS, we really encourage you to visit these companies and see what they have to offer.

Lessons Learned from a Career in Learning with Diane Simmons and Carol Hodes Nov 17, 2017

In this episode, Celisa talks with of Diane Simmons of the American Academy of Dermatology and Carol Hodes of NIGP: The Institute for Public Procurement about their paths to retirement, what they’ve seen – and expect to see – that excites them most about learning, as well as some of the biggest lessons they’ve learned over the course of their careers.

Highlighted Resource – Resources for Organizations in the Business of Lifelong Learning – a document that serves as a single point of reference for accessing many other documents. In it we’ve organized our tools, models and frameworks, our research reports, and a range of other resources in a way that makes it easy for you to see what they are and access them. This document is free, and all of the resources it lists – other than our two annual events – are free.

Many thanks to the four companies that have stepped up to help us get our new initiative, ReviewMyLMS, off the ground:

7 Essential Rules of Successful Internet Marketers Nov 14, 2017

In this episode of the Leading Learning podcast, Celisa and Jeff look at seven core practices of successful Internet marketers and how they might be emulated to grow and improve your learning business.

Highlighted Resource - 10 Realistic, Cost-Effective Ways to Grow and Improve Your Learning Business. It is just what it sounds like – 10 ways that you can move the dial on your learning business without spending a lot of money or having to do back flips to find resources.

Special thanks to the Founding Sponsors of ReviewMyLMS:

Full Show notes available at http://www.leadinglearning.com/episode109/

Reaching Outside Your Comfort Zone with Dr. Andy Molinsky Nov 07, 2017

In this episode, Celisa talks with Dr. Andy Molinsky about his latest book Reach: A New Strategy to Help You Step Outside Your Comfort Zone, Rise to the Challenge and Build Confidence.

Highlighted Resource: A Harvard Business Review article by Andy titled, If You’re Not Outside Your Comfort Zone, You Won’t Learn Anything.

Full show notes available at http://www.leadinglearning.com/episode108.

Forging Open Pathways with Wayne Skipper Oct 31, 2017

In this episode, Celisa Steele talks with Wayne Skipper, founder and CEO of Concentric Sky, and a key player behind the open source project Badgr, about the emerging Open Pathways initiative for connecting digital credentials from different organizations.

Highlighted Resource: Exploring the Fringe: Flipping, Microcredentials, and MOOCs, a free white paper that discusses three emerging formats—the flipped classroom, microcredentials, and massive open online course —and then looks at when each might make sense for an organization to pursue and factors to consider before jumping on the trendy bandwagon.

Fill show notes available at http://www.leadinglearning.com/episode107.

Learning from Big Learning Oct 24, 2017

In this episode of the Leading Learning podcast, Celisa and Jeff discuss specific lessons that can be learned from some of the Big Learning companies and how they might be applied to benefit your learning business.

Highlighted Resource–Learning Business Maturity Model™ - a free resource designed specifically to help learning businesses of any size reach their full maturity.

Full show notes available at http://www.leadinglearning.com/episode106.

Growing Non-Dues Revenue with Sheri Jacobs Oct 17, 2017

In this episode of the Leading Learning podcast, Jeff Cobb talks with Sheri Jacobs of Avenue M about the role that non-dues revenue plays for membership organizations, why they are on the rise, and ways to potentially increase them, particularly in the areas of education and learning.

Highlighted Resource – Four reports/white papers related to the association sector that have come out in the past year or so that have been discussed on this show:

Full show notes available at http://www.leadinglearning.com/episode105.

Learning How to Learn with Barbara Oakley Oct 10, 2017

Celisa Steele interviews Dr. Barbara Oakley, professor, speaker, and author of A Mind for Numbers : How to Excel at Math and Science (Even If You Flunked Algebra), and Mindshift : Break Through Obstacles to Learning and Discover Your Hidden Potential. Her wildly popular massive open online course (MOOC), Learning How to Learn. has attracted 2 million participants.

Celisa talks with Barbara about why helping people learn about learning is so effective, the importance of creating better online materials, and tips for organizations who provide learning to create more value by focusing on these areas.

Full show notes at http://www.leadinglearning.com/episode104.

Highlighted Resource – a Web page we’ve compiled that focuses specifically on massive open online courses and provides information that is useful for anyone considering using MOOCs in a professional development context.

Related Episodes:

Blue Ocean Strategy for Your Learning Business Oct 03, 2017

What if you organization could make the competition irrelevant and deliver unique value to the learners it serves? In this episode, Jeff and Celisa discuss the concept of blue ocean strategy and some of the key tools you can use to create blue ocean for your learning business.

Full show notes available at http://www.leadinglearning.com/episode103.

Highlighted Resource: 6 Paths to Leading Your Education Business to Blue Ocean

Please leave us a rating and review.

Member Loyalty and Learning with Amanda Myers Sep 26, 2017

Celisa Steele interviews Amanda Myers, director of product marketing, membership solutions, at Community Brands, and one of the co-authors of the recent Member Loyalty Study: A Deep Dive into Member Retention and Preferences. This report has findings to help organizations understand why members stay—or leave—and the most effective ways to connect with them.

Celisa talks with Amanda about key findings from the report, ways to increase member connectedness, where segments of members fall within the loyalty spectrum, and the implications all of this has on learning and education.

Full show notes at http://www.leadinglearning.com/episode102.

Highlighted Resource – Member Loyalty Study: A Deep Dive into Member Retention and Preferences

Thank you to YourMembership the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Please leave us a rating and review.

New Business and Learning Models with Katie Hill of DIA Sep 19, 2017

In this episode of the Leading Learning podcast, Celisa talks with Katie Hill, associate director of DIA Learning at Drug Information Association, about her efforts to revamp DIA's core curricula, incorporate new business models like business-to-business selling, and introduce new approaches like microlearning and digital badging.

Show notes available at http://www.leadinglearning.com/episode101.

Highlighted Resource – Tagoras Platform Directory for Learning BusinessesTM – A free report that profiles 30 different companies that are a good fit for trade and professional associations, as well as other learning businesses.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Episode 100 with Guest Host Brian McGowan Sep 12, 2017

The 100th episode of the Leading Learning podcast - hard to believe!

To help us mark the occasion, we invited two-time guest and our all-around favorite superfan Brian McGowan to guest host the show. He asks the questions, we provide the answers, and along the way, we highlight some of the episodes that we think best demonstrate what we are up to with the Leading Learning podcast.

Show notes available at http://www.leadinglearning.com/episode100

Highlighted Resource – For our resource for this episode, we want, appropriately enough, to highlight all of the first 99 episodes of the Leading Learning podcast. Access the full list here >>>

We would also be truly grateful if you would give the podcast a rating and brief review on iTunes.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Episode 100 with Guest Host Brian McGowan Sep 12, 2017

The 100th episode of the Leading Learning podcast - hard to believe!

To help us mark the occasion, we invited two-time guest and our all-around favorite superfan Brian McGowan to guest host the show. He asks the questions, we provide the answers, and along the way, we highlight some of the episodes that we think best demonstrate what we are up to with the Leading Learning podcast.

Show notes available at http://www.leadinglearning.com/episode100

Highlighted Resource – For our resource for this episode, we want, appropriately enough, to highlight all of the first 99 episodes of the Leading Learning podcast. Access the full list here >>>

We would also be truly grateful if you would give the podcast a rating and brief review on iTunes.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Learning Technology Trends in the Association Sector Sep 05, 2017

Celisa and Jeff talk about some of the findings in the latest version of the Association Learning + Technology report and how the data has changed over the years. They also discuss why Tagoras publishes the report and how organizations can use it to support their learning and technology efforts.

Full show notes available at http://www.leadinglearning.com/episode99

Highlighted Resource – For our resource for this episode, we want, appropriately enough, highlight our Association Learning + Technology report. The report is based on a survey of a broad range of trade and professional associations, Association Learning + Technology and it provides the most comprehensive insights currently available on the use of technology to enhance and enable education in the association sector. You can access it for free by going to www.tagoras.com/learntech. If you are listening to this episode before September 15, 2017 grab it and you will automatically be sent the next edition; after September 15, 2017, we will link to the current version.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Strategizing for Learning with CLO James Young of SCUP Aug 18, 2017

Celisa Steele talks with James Young, chief learning officer ofthe Society for College and University Planning (SCUP), about his path to becoming CLO, what the role means to him, and how he plans to grow and develop SCUP’s learning offerings in the near future.

Full show notes available at http://www.leadinglearning.com/episode98.

Highlighted Resource – Tagoras Platform Directory for Learning BusinessesTM – A free directory that profiles 30 different companies that are a good fit for trade and professional associations and other market-facing learning businesses.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Mindfulness and Learning with Ellen Langer Aug 18, 2017

With over 35 years of research and expertise, Dr. Ellen Langer, a Harvard psychologist and Guggenheim Fellow, is widely known as the “mother of mindfulness”. She is the author of eleven books including Mindfulness, and Counterclockwise: Mindful Health and the Power of Possibility, and has written more than two hundred research articles on the topic of mindfulness.

In this episode of the Leading Learning podcast, Jeff Cobb talks with Dr. Langer about what it really means to be mindful, the benefits that come along with it, and ways you can encourage achieving it in your own life as well as in the design of learning experiences.

Full show notes available at http://www.leadinglearning.com/episode97.

Highlighted Resource – Video of Dr. Ellen Langer’s talk, Mindfulness Over Matter. In it she highlights many of the key points from her book, Mindfulness.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

How to Staff Your Online Learning Business Aug 15, 2017

In this episode of the Leading Learning podcast, Celisa and Jeff talk about how to staff online learning—specifically platform, content, and business development positions—including why each is important, what skills you’ll want to look for in the person that fills each role, and resources to help you along the way.

Full show notes available at http://www.leadinglearning.com/episode96.

Highlighted Resource – A sample job description for a learning technology manager role.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Learning and Development with LaTrease Garrison of ACS Aug 01, 2017

In this episode of the Leading Learning podcast, Celisa Steele talks with LaTrease Garrison,executive vice president of the Education Division at the American Chemical Society (ACS), about how her career at ACS has evolved over the years, the important role that learning plays in their organization, and the current struggles and opportunities that exist for them and others in the business of lifelong learning.

Highlighted Resource – Adventures in Chemistry – an initiative from the American Chemical Society designed for kids to explain the core concepts of chemistry. This is a different type of learning initiative than what you might normally see from trade and professional associations, with the idea of building knowledge and familiarity within the profession/field/industry you serve.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Emotional Marketing with Graeme Newell Aug 01, 2017

When it comes to the design and marketing of educational experiences—particularly those from trade and professional associations—there is an emotional element that is often lacking. But tapping into people’s emotions is perhaps one of the best and most effective ways to convey your brand and your mission. In this episode of the Leading Learning podcast, Jeff Cobb talks with Graeme Newell,co-author of Red Goldfish: Motivating Sales and Loyalty Through Shared Passion and Purpose, about emotional marketing including what it is, why it’s important, and ways to implement it.

Full show notes available at http://www.leadinglearning.com/episode94.

Highlighted Resource – A series of 3-minute emotional marketing lessons from Graeme Newell – there are more than 40 videos and they are a great way to learn what emotional marketing is all about and how to do it.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

The Learning Power of Questions Jul 22, 2017

In this episode of the Leading Learning podcast, Celisa and Jeff talk about the role of questions and questioning in learning, why it is such an important topic, and what learning businesses can do to encourage questioning.

Resource of the Week – An infographic from Global Digital Citizen which covers a 5 step process for asking good questions by thinking about focus, purpose, intent, framing, and the follow-up of questions.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Taming Information Chaos with John Mancini Jul 15, 2017

In this episode of the Leading Learning podcast, Celisa Steele talks with John Mancini,chief evangelist and past president and CEO of the Association for Information and Image Management (AIIM), about how digital transformation is impacting the way people learn, including the way organizations provide learning, the link between content marketing and education, and opportunities and threats for organizations like AIIM that are providers of lifelong learning.

Full show notes available at http://www.leadinglearning.com/episode92

Highlighted Resource – Information Chaos vs. Information Opportunity, an e-book by John Mancini that explains the challenge of information chaos and offers 34 actions that organizations can take to gain control over it.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Transformation and Technology with JP Guilbault of Community Brands Jul 03, 2017

In this episode of the Leading Learning podcast, Jeff talks with JP Guilbault about challenges and opportunities related to the formation of Community Brands, how organizations need to be thinking about technology, and the critical role they play when it comes to promoting learning and education.

Full show notes available at http://www.leadinglearning.com/episode91

Highlighted Resource – Association Learning + Technology Report – a complementary report from Tagoras that provides the most comprehensive insights currently available on the use of technology to enhance and enable education in the association sector.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Celebrating the Self-Directed Learner Jun 30, 2017

In this episode of the Leading Learning podcast, Celisa and Jeff celebrate the self-directed learner including what it means to be one and why it’s important.

Full show notes available at http://www.leadinglearning.com/episode90

Highlighted Resource – 10 Ways to Be a Better Learner by Jeff Cobb. The book covers areas such as your mindset for lifelong learning, practical tactics, and even the importance of diet, exercise, and sleep.

Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.

Venturing Into Virtual Events with NHPCO Jun 24, 2017

If you’re looking to potentially expand the reach of your membership base, increase engagement, and lower costs, you may want to consider venturing into the world of virtual events.

The National Hospice and Palliative Care Organization (NHPCO) decide to do just that five years ago, and now Maurine Kwende, director of e-learning, and Steve Gardner, director of education, know just what it takes to make virtual events an effective addition to your portfolio of educational offerings.

In this episode of the Leading Learning podcast, Celisa talks with Steve and Maurine about what prompted them to begin offering virtual conferences, how they’ve evolved over the years, and the inherent benefits and potential difficulties associated with them.

Full show notes available at http://www.leadinglearning.com/episode89

Highlighted Resource – Association Virtual Events – a free Tagoras report that draws on data from more than 100 associations to help you understand the emerging role of virtual events in the association sector. This report will help you learn fast and get on the road to success. To get the report, go to www.tagoras.com/virtual-events.

Thank you to Castle, which is the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-services certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

Capitalizing on Curation Jun 19, 2017

In this episode of the Leading Learning podcast, Celisa and Jeff discuss the concept of curation - what it is, how to do it, and why it is valuable for learning businesses and learning business professionals.

Full show notes available at http://www.leadinglearning.com/episode88

Highlighted Resource –Leading Learning newsletter - a way to share high-value resources we come across each month, packaged up into a brief email that you can read and digest quickly. If the podcast is “audio intelligence for learning leaders”, the newsletter is “inbox intelligence for learning leaders”. Get the details and sign up for this free resource at http://www.leadinglearning.com/newsletter/.

Thank you to Castle, which is the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-services certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

Thinking Like a Course Entrepreneur with Thinkific's Greg Smith Jun 11, 2017

As co-founder and CEO of Thinkific, Greg has worked to build a platform to “empower modern course creators” by making it easy for them to create, market, and sell online courses. This allows people to focus on what’s really important - their learning business - not the tools and technology behind it. With over a decade of experience as a course and platform entrepreneur, Greg knows what it takes to both lead and succeed in the world of online learning.

In this episode of the Leading Learning podcast, Jeff Cobb talks with Greg about his experience launching and growing Thinkific, practical advice for how to create and sell online courses, and what he sees as the biggest opportunities in the future of online learning.

Full show notes available at http://www.leadinglearning.com/episode87

Highlighted Resource of the Week – A free weekly webinar hosted by Thinkific. This is a live training session that takes place every Monday and Thursday at 2PM ET and it’s designed to teach you step-by-step how to build an online course and start growing your online course business. It also gives you an up close look at the Thinkific platform. To find out more and to sign up, go to http://www.leadinglearning.com/thinkific.

Thank you to Castle, which is the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-services certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

The “ABC’s” of Creating an ABC program with Paul Williams of Argentum Jun 02, 2017

Learn what really goes into implementing an assessment-based certificate in this interview with Paul Williams, vice president of professional development and education at Argentum, the leading national trade association serving companies that own, operate, and support professionally managed senior living communities in the United States.

In this episode of the Leading Learning podcast, Celisa Steele talks with Paul about what prompted them to create an assessment-based certificate program, the process for developing it, and valuable lessons they’ve learned along the way.

Full show notes available at: http://www.leadinglearning.com/episode86.

Highlighted Resource – A free 30-45 minute consultation for Leading Learning podcast listeners with Robin Gault-Winton of Castle to explore whether and how an assessment-based certificate program might work for your organization. To schedule an appointment, go to http://www.leadinglearning.com/askcastle.

Thank you to Castle, which is the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-services certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

The "Why" of the Learning Business May 28, 2017

In this episode of the Leading Learning podcast, Celisa and Jeff discuss the topic of the learning business including what it is, why it’s such an important concept, and the important link between both learning and business.

Full show notes are available at http://www.leadinglearning.com/episode85.

Highlighted Resource – an informal curriculum on the topic of the Learning Business – new post on the Tagoras site that brings together the various episodes we have done on the podcast along with various notes and other resources.

Thank you to Castle, which is the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-services certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

Assessment-Based Certificates with Robin Gault-Winton May 21, 2017

Assessment-based certificates, or ABCs, are a trend all learning businesses need to know about. In this episode, Celisa Steele discusses assessment-based certificates with Robin Gault-Winton, a facilitator, trainer, and instructional designer, is the director of learning solutions at Castle and an expert on how assessment-based certificate programs can help increase professional development opportunities and improve learning outcomes.

Full show notes available at http://www.leadinglearning.com.episode/episode84

Highlighted Resource of the Week – An ABC Program Focuses on Training and Assessing Mastery of a Specific Set of Learning Outcomes - an article published in the Institute for Credentialing Excellence’s quarterly publication (ICE Digest) that is essentially an ABC 101.

Thank you to Castle, which is the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-services certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

Getting Hip To CMEpalooza with Derek Warnick and Scott Kober May 14, 2017

In this episode you'll learn more about what we think has to be the “hippest” learning event in the world of continuing medical education, CMEpalooza. Jeff talks with Derek Warnick and Scott Kober about the CMEpalooza experience, the (mostly free) technology behind it, and key points of advice for organizations who might be interested in pulling together a similar educational offering.

Full show notes available at http://www.leadinglearning.com/episode83.

Highlighted Resource - Leading Learning newsletter - a way to share high-value resources we come across each month, packaged up into a brief email that you can read and digest quickly. If the podcast is “audio intelligence for learning leaders”, the newsletter is “inbox intelligence for learning leaders”. Get the details and sign up for this free resource at http://www.leadinglearning.com/newsletter/.

Thank you to Castle, which is the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-services certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

LMS ROI - 5 Keys to Getting a High Return on Your LMS Investment May 07, 2017

Do you wonder - or worry - about LMS ROI? Then this episode is for you!

When it comes to determining whether to implement a new or replacement learning management system (LMS), it’s important to ask, “What will the return on investment be?” Oftentimes, organizations struggle to try and answer this question—or even worse, it isn’t ever asked at all.

In this episode of the Leading Learning podcast, Celisa and Jeff help you answer this sometimes daunting question and provide 5 key aspects of getting a high return on your LMS investment including: new revenue generation, cost savings, general value perception, user experience, and fulfillment of vision and mission.

Full show notes available at http://www.leadinglearning.com/episode82.

Thank you to Castle, which is the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-services certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

Rolling Out Digital Credentials with Stephanie Owen of NWFA Apr 24, 2017

In this episode of the Leading Learning podcast, Celisa talks with Stephanie Owen, director of education with the National Wood Flooring Association (NWFA) Stephanie knows first-hand how digital badges and credentials can impact member engagement, learning, and exposure in the marketplace. That’s because she’s been responsible for overseeing the development and implementation of NWFA University to include the use of digital credentials.

Celisa talks with Stephanie about their rollout out digital credentials and badges along with the launch of NWFA University, how it’s impacted them, and valuable lessons they’ve learned along the way.

Full show notes available at http://www.leadinglearning.com/episode81.

Highlighted Resource: Association Learning + Technology Report - based on a survey of a broad range of trade and professional associations, it provides the most comprehensive insights currently available on the use of technology to enhance and enable education in the association sector.

Thank you to Castle, the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-service certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

Remarkable Leadership and Learning with Kevin Eikenberry Apr 23, 2017

Leading Learning co-host Jeff Cobb interviews Kevin Eikenberry, Chief Potential Officer of The Kevin Eikenberry Group and bestselling author of Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and host of the Remarkable Leadership podcast. Jeff talks with Kevin about why remarkable leadership seems to be so elusive, the relationship between leadership and learning, and the various resources available for leaders and aspiring leaders.

Full show notes available at http://www.leadinglearning.com/episode80.

Resource Highlight: 13 Days to Remarkable Leadership - a free video series from this episode’s guest, Kevin Eikenberry.

Thank you to Castle, the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-service certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

The Learning Business Manifesto Apr 15, 2017

In this episode of the Leading Learning podcast, Celisa and Jeff revisit their definition of a learning business and delve into the five supporting principles behind their newly created Learning Business Manifesto - a guiding document for any organization in the business of lifelong learning, continuing education, and professional development.

Full show notes available at http://www.leadinglearning.com/episode79

Resource Highlight - Learning Business Maturity Model – We’ve discussed this before in an earlier podcast (see, Episode 56 - The Learning Business Maturity Model ), but we have not actually highlighted it as a resource, and it is closely related to the manifesto that will be discussed in this episode. The model addresses five stages of maturity for organizations in the business of lifelong learning and five knowledge and skill domains across those stages. You can find a full explanation and a visual of it at http://www.tagoras.com/maturity. You can also sign up to get access to the free assessment that accompanies the model.

Thank you to Castle, the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-service certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

Design for How People Learn with Julie Dirksen Apr 08, 2017

Celisa Steele talks with Julie Dirksen, author of Design for How People Learn, about the primary responsibilities of instructional design, the various gaps that exist for learning, and what she sees as the biggest game changer on the horizon related to the design of learning.

Resource Highlight: Free download of Chapter 8, Design for Motivation from the book, Design for How People Learn by Julie Dirksen.

Full show notes available at http://www.leadinglearning.com/episode78.

Thank you to Castle, the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-service certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

Incubating and Connecting with Rich Phaneuf of AENC Mar 31, 2017

In this episode of the Leading Learning podcast, Jeff Cobb interviews Rich Phaneuf, CEO and Executive Director of the Association Executives of North Carolina (AENC). Jeff and Rich discuss his perspective on leadership, the evolving role of associations in education and lifelong learning, and what AENC is doing to support this.

Resource Highlight: Socrative – a quizzing tool that enables you to rapidly create relatively sophisticated assessments to track how learners perform. There is a free version as well as a pro version available for $49.95/year. It is also noted that this was highlighted at the Cool Tech Tools to Turbo Charge Your Learning Business session at Learning • Technology • Design™ (LTD)

Full show notes available at http://www.leadinglearning.com/episode77.

Thank you to Castle, the sponsor of the Leading Learning podcast for the second quarter of 2017. Castle is an accomplished full-service certification and licensure testing company that also offers its clients a variety of learning solutions capabilities. With an expert team of testing and instructional design professionals and a thirty year history of excellence in it’s field, Castle understands what it takes to develop and deliver quality learning and certification programs.

The Power of Podcasting Mar 22, 2017

Leading Learning co-hosts Jeff Cobb and Celisa Steele discuss the growth in podcasting indicated by the most recent Infinite Dial report from Edison Research and explore why podcasting is such a relevant and powerful medium for organizations in the business of lifelong learning.

Highlighted resource: Ultimate Guide to Podcasting - a comprehensive podcasting “how to” resource page put together by John Lee Dumas from Entrepreneur on Fire who publishes an interview with an entrepreneur every day of the week.

Full show notes available at http://www.leadinglearning.com/episode76/

Thank you to YourMembership, sponsor of the Leading Learning podcast for the first quarter of 2017. YourMembership’s learning management system (LMS) is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations and learning communities.

Powerful Panels with Kristin Arnold Mar 18, 2017

Celisa Steele interviews Kristin Arnold, president and founder of Quality Process Consultants and The Extraordinary Team and author of Powerful Panels: A Step-by-Step Guide to Moderating Lively and Informative Panel Discussions.

Celisa talks with Kristin about the different formats for panel discussions, what makes a good panel, and ways to increase their effectiveness.

Full show notes available at http://www.leadinglearning.com/episode75

Resource Highlights:

The Speaker Report – (created by Tagoras in collaboration with Velvet Chainsaw) aimed at better understanding how organizations use professional and industry speakers at their meetings/conferences/other events, how they select them, what they expect from them, and how their educational impact is measured.

The Panel Report (this episode’s guest, Kristin Arnold, created this out of inspiration from The Speaker Report), which gives data and insights regarding the effectiveness of panel discussions at meetings/conferences/conventions. Note that both reports are free.

Thank you to YourMembership, sponsor of the Leading Learning podcast for the first quarter of 2017. YourMembership’s learning management system (LMS) is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations and learning communities.

Pre-suaded to Learn with Robert Cialdini Mar 10, 2017

Jeff Cobb, co-founder of Tagoras, interviews Dr. Robert Cialdini, author of the mega-bestseller Influence and the more recent bestseller Pre-suasion. Jeff talks with Dr. Cialdini about the core idea behind his new book, tips on how to influence people using “pre-suasion” techniques, and the impact the concept of unity has on influence. The insights shared by Cialdini have significant value for anyone in the business of lifelong learning, continuing education, and professional development.

Full show notes available at http://www.leadinglearning.com/episode74.

Thanks to YourMembership for sponsoring the Leading Learning podcast Q1 2017. YourMembership’s learning management system (LMS) is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations and learning communities.

After Action Review LTD 2017 Mar 06, 2017

Jeff Cobb and Celisa Steele, co-founders of Tagoras and Learning • Technology • Design™ (LTD), provide an After Action Review of LTD 2017. This episode was also broadcast via Facebook Live on the Leading Learning Facebook page.

Featured resource for this episode: Padlet.

Full show notes for this episode available at http://www.leadinglearning.com/episode73.

Thanks to YourMembership for being the sponsor for this quarter of the Leading Learning podcast.

Digital Copywriting That Converts with Layla Masri Feb 25, 2017

In the digital world, top-notch copywriting is an essential part of building your brand and helping to turn potential customers into current customers. This is something every learning business professional needs to consider when looking at ways to improve their marketing efforts and gain the attention of prospective learners.

In this episode of the Leading Learning podcast, Celisa talks talks with Layla Masri, co-founder of Bean Creative, about the relationship between copywriting and conversion, common mistakes organizations make with copywriting, and tips for anyone looking to improve their copywriting game and increase conversion rates.

Full show notes available at http://www.leadinglearning.com/episode72

Featured resource: The 5 Second Test – a free tool for quickly testing out different types of visual designs. You can upload a design, share it with people from your target audience, ask them questions about what they recall, and get a report to see how they responded.

Thank you to YourMembership, sponsor of the Leading Learning podcast for the first quarter of 2017. YourMembership’s learning management system (LMS) is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations and learning communities.

The Power of Video with Paul Gannon of Thoughtcast Media Feb 17, 2017

Leading Learning co-host Jeff Cobb interviews Paul Gannon, founder and CEO of Thoughtcast Media, a digital marketing agency specializing in video content marketing.

Highlighted free resource: the Market Insight Matrix – a matrix that guides you through 3 stages of assessing your market: idea generation, idea verification, and idea testing with specific activities in each of those stages.

Full show notes available at http://www.leadinglearning.com/episode71.

Don't miss out on Learning • Technology • Design™ (LTD), a virtual conference created specifically for professionals in the business of continuing education and professional development.

Thank you to YourMembership for being the sponsor of the Leading Learning podcast for the first quarter of 2017. YourMembership’s learning management system (LMS) is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations and learning communities.

The Mainstreaming of Lifelong Learning Feb 11, 2017

Leading Learning co-hosts Jeff Cobb and Celisa Steele discuss a recent report in The Economist and other signs that lifelong learning is becoming a mainstream issue.

Show notes available at http://www.leadinglearning.com/episode70.

Download of Chapter 1 of Leading the Learning Revolution available at http://www.leadinglearning.com/revolution.

Diving into Digital Credentials with Jonathan Finkelstein Feb 05, 2017

Celisa Steele (http://www.tagoras.com) interviews Jonathan Finkelstein, founder and CEO of the digital credential service provider, Credly.

Be sure to check out Learning • Technology • Design™ (LTD), a virtual conference designed specifically for professionals in the business of continuing education and professional development.

Full show notes available at http://www.leadinglearning.com/episode69.

01:57 – Highlighted Resource - Exploring the Fringe: Flipping, Microcredentials, and MOOCs.

06:57 – What digital credentials are and their relationship to digital badges.

10:09 - The relationship between digital credentials and learning.

15:49 – Changes in how organizations are using digital credentials.

19:46 – What's on the horizon for digital credentials.

22:43 - How to get started with digital credentials.

26:26 – Overcoming barriers to implementation.

Connect with Jonathan at @JEFinkelstein and/or @Credly

Many thanks to YourMembership for sponsoring the podcast. YourMembership’s award-winning learning management system provides organizations with the means to manage all of their educational content formats in one central location, and also provides tools to create and deliver assessments, evaluations and learning communities.

Putting Foresight First with Jeff De Cagna Jan 30, 2017

Celisa Steele and Jeff Cobb (http://www.tagoras.com) interview Jeff De Cagna, founder of Foresight First (http://foresightfirst.io/).

Be sure to check out Learning • Technology • Design™ (LTD), a virtual conference designed specifically for professionals in the business of continuing education and professional development.

Full show notes available at http://www.leadinglearning.com/episode68.

02:01 – Highlighted Resource - Leading Learning Newsletter.

07:45 – We’ve reached a point/critical juncture with associations and non-profit organizations where we are seeing the confluence of future developments accelerating in pace, the transformation of our society, and we also now have a critical issue with the performance of boards.

10:24 - What is “foresight first,” and how is it like a “mobile first” approach/mindset?

14:50 – The role that learning plays in a “foresight first” approach.

19:04 – A discussion about the makeup of the boards and that we likely need to rethink who it is that we are looking for on boards – rather than experts, it’s important to have good learners.

23:32 - What’s different in a “foresight” driven board meeting/call/interaction from what you might expect in a traditional board interaction?

29:54 – Application/implication of“foresight first” attitude for learning professionals.

Connect with Jeff through chat link: chat.center/foresightfirst

Many thanks to YourMembership for sponsoring the podcast. YourMembership’s award-winning learning management system, CrowdWisdom, provides organizations with the means to manage all of their educational content formats in one central location, and also provides tools to create and deliver assessments, evaluations and learning communities.

The Learning Business Professional Jan 21, 2017

What's a learning business and who is a learning business professional? Find out in this episode of the Leading Learning Podcast with Celisa Steele and Jeff Cobb. Show notes available at http://www.leadinglearning.com/episode67.

Get the Learning Business Maturity Model.

Find out about Learning • Technology • Design™ (LTD), and event designed specifically for professionals in the business of continuing education and professional development.

Curiosity and Curation with Rohit Bhargava Jan 15, 2017

Jeff Cobb interviews best-selling author Rohit Bhargava about his curation, curiosity, and his new book Non-Obvious: How to Think Different, Curate Ideas & Predict The Future. Show notes for this episode are available at http://www.leadinglearning.com/episode66.

Exploring Gamification and Learning with Karl Kapp Jan 08, 2017

Celisa Steele interviews Karl Kapp, author of The Gamification of Learning and Instruction and The Gamification Field Book.

Show notes for this episode are available at http://www.leadinglearning.com/episode65

Find out more about Learning • Technology • Design™ (LTD) 2017, the virtual conference at which Karl will present on gamification at http://ltd.leadinglearning.com.

Encore Episode: 3 Low-Cost, High-Impact Investment Areas for Your Learning Business Dec 24, 2016

In this encore episode, Jeff Cobb and Celisa Steele discuss 3 low-cost, high-impact areas for investing in your education business in the coming year. Show notes available at http://www.leadinglearning.com/episode6.

Free Tools and Resources to Help Grow Your Lifelong Learning Business Dec 23, 2016

Celisa Steele and Jeff Cobb discuss a range of free tools and resources - most available as digital downloads - to help you with formulating and executing strategy for your lifelong learning business. Show notes available at http://www.leadinglearning.com/episode64.

A PDF download of the document discussed in this episode is available at http://www.tagoras.com/download/6903/

The Trends and Predictions Episode Dec 19, 2016

Leading Learning co-hosts Jeff Cobb and Celisa Steele discuss major trends that impacted the market for lifelong learning in 2016 and offer predications about what we'll see in the year ahead. Show notes available at http://www.leadinglearning.com/episode62.

Connecting Organizational Culture and Learning with Maddie Grant Dec 09, 2016

Celisa Steele interviews Maddie Grant, co-author of Humanize and When Millennials Take Over about the implications of social media on associations, how it has led to organizations becoming more human-centric (including the impact millenials are having on this), and the important role of learning in organizational culture.

Madddie is a digital strategist and thought leader who is an expert at helping organizations use social media to transform organizational culture and become more human-centric. She is also well known for her work on organizational culture at WorkXO, as well as for her role as editor of the SocialFish blog.

Show notes available at http://www.leadinglearning.com/episode61.

Encore Episode: Lifelong Learning and Technology with John Horrigan Dec 05, 2016

In this encore episode of the Leading Learning Podcast Celisa Steele talks with John Horrigan of the Pew Research Center about his organization's recent research into lifelong learning and technology.

Roughly three quarters of Americans said they considered themselves lifelong learners and a similar number actually engage in a lifelong learning activity in a given year. At the same time, most American remain relatively unfamiliar with major concepts like distance learning or trends like Massive Open Online Courses (MOOCs).

Listen in for Horrigan's perspective on these and other lifelong learning issues.

And thanks to YourMembership for sponsoring this encore episode.

Show notes available at http://www.leadinglearning.com/episode34.

10 Critical Shifts in the Market for Lifelong Learning Nov 28, 2016

Celisa Steele and Jeff Cobb discuss 10 critical shifts in the market for lifelong learning. A downloadable document to accompany the podcast is available at:

10 Critical Shifts in the Market for Lifelong Learning

Show notes are available at http://www.leadinglearning.com/episode59.

Exploring the Membership Economy with Robbie Kellman Baxter Nov 21, 2016

Celisa Steele interviews Robbie Kellman Baxter, author of The Membership Economy. Show notes available at http://www.leadinglearning.com/episode58.

Pursuing a Grand Challenge with Marla Weston of ANA Nov 13, 2016

Celisa Steele interviews Marla Weston, CEO of the American Nurses Association. Show notes available at http://www.leadinglearning.com/episode57.

The Learning Business Maturity Model Nov 07, 2016

Celisa and Jeff discuss the recently-introduced Learning Business Maturity Model. Show notes available at http://www.leadinglearning.com/episode56.

Going for the Learning Prize with Shlomy Kattan of XPrize Oct 31, 2016

Tagoras managing director Jeff Cobb interviews Shlomy Kattan, Senior Director, Prize Operations, Barbara Bush Adult Literacy XPRIZE, XPrize Foundation. Show notes available at http://www.leadinglearning.com/episode55.

Leading the Open Badging Movement with Wayne Skipper of Badgr Oct 20, 2016

Celisa Steele interviews Wayne Skipper, founder and CEO of Concentric Sky, and a key player behind the open source project Badgr. Show notes available at http://www.leadinglearning.com/episode54.

The Trend That Isn't: Learner Responsibility Oct 17, 2016

Leading Learning hosts Jeff Cobb and Celisa Steele discuss a concept they hope will become a trend: learner responsibility. Show notes available at http://www.leadinglearning.com/episode53.

Talking Innovation, Value, and Diversity with Scott Wiley Oct 07, 2016

Jeff Cobb interviews Scott Wiley, president and CEO of the Ohio Society of CPAs and chair of the American Society of Association Executives. Show notes available at http://www.leadinglearning.com/episode52.

Getting Contagious - and Curious - with Jonah Berger Oct 03, 2016

Celisa Steele interviews Jonah Berger, best-selling author of Contagious: Why Things Catch On and Invisible Influence: The Hidden Forces That Shape Behavior. Show notes available at http://www.leadinglearning.com/episode51.

Three Big Technologies Changing the Learning Landscape Sep 26, 2016

Leading Learning co-hosts Jeff Cobb and Celisa Steele discuss how the Internet of Things, artificial intelligence, and virtual reality are impacting the business of lifelong learning. Show notes available at http://www.leadinglearning.com/episode50.

Talking Idea Incubation and Servant Leadership with Ralph Gaillard of ICPAS Sep 19, 2016

Celisa Steele interviews Ralph Gaillard, Chief Learning Director at the Illinois CPA Society and a member of the faculty for the Leading Learning Symposium. Show notes available at http://www.leadinglearning.com/episode49.

Making Virtual Events Real with Phil Mershon Sep 12, 2016

Jeff Cobb interviews Phil Mershon, director of events at Social Media Examiner. Show notes available at http://www.leadinglearning.com/episode48.

Get Your Community Buzzing with Richard Millington Sep 02, 2016

Jeff Cobb interviews Richard Millington, founder of Feverbee and well-known expert in the area of online community. Show notes available at http://www.leadinglearning.com/episode47.

Exploring What It Means to Lead Learning Aug 27, 2016

Jeff Cobb and Celisa Steele celebrate the one year anniversary of the podcast by discussing the concept of "leading learning" and seven points for reflection. Show notes available at http://www.leadinglearning.com/episode46.

Action, Engagement, and Effectiveness with Dr. Brian McGowan Aug 21, 2016

Celisa Steele interviews Dr. Brian McGowan about the Learner Actions model and learning engagement. Show notes available at http://www.leadinglearning.com/episode45

The New Education Paradigm with Shelly Alcorn and Elizabeth Engel Aug 14, 2016

Celisa Steele interviews Shelly Alcorn and Elizabeth Weaver Engel about their white paper "The Association Role in the New Education Paradigm." Show notes available at http://www.leadinglearning.com/episode44.

Beyond "Learning as Product" with Diane Simmons of AAD Aug 07, 2016

Jeff Cobb interviews Diane Simmons, Chief Learning Officer of the American Academy of Dermatology. Show notes available at http://www.leadinglearning.com/episode43.

One Word: Impact Jul 31, 2016

Jeff Cobb and Celisa Steele discuss the critical importance that demonstrating impact plays for organizations in the business of lifelong learning. Show notes available at http://www.leadinglearning.com/episode42.

Rethinking a Dangerous Art Form with Dr. Will Thalheimer Jul 23, 2016

Celisa Steele interviews Dr. Will Thalheimer, a widely-respected learning expert and author of Performance-Focused Smile Sheets: A Radical Rethinking of a Dangerous Art Form. Show notes available at http://www.leadinglearning.com/episode41.

Jailbreaking the Degree with Kelly Palmer of Degreed Jul 17, 2016

Jeff Cobb interviews Kelly Palmer, chief learning officer of Degreed.com. Show notes available at http://www.leadinglearning.com/episode40.

Standing Out with Dorie Clark Jul 10, 2016

Celisa Steele interviews best-selling author and branding expert Dorie Clark. Show notes at http://www.leadinglearning.com/epsidoe39.

The New Learning Landscape: Two Shifts and a Gap Jul 04, 2016

Jeff Cobb and Celisa Steele discuss two shifts and a gap that are driving the market for lifelong learning. Get show notes for this episode at http://www.leadinglearning.com/episode38.

Giving Learning the Treatment it Deserves with Tom Morrison of MTI Jun 05, 2016

Jeff Cobb interviews Tom Morrison, CEO of the Metal Treating Institute, about the success his organization has had with online learning and certificates. Show notes available at http://www.leadinglearning.com/episode37

After Action Review for Learning • Technology • Design™ (LTD) - Part II May 21, 2016

Tagoras managing directors Jeff Cobb and Celisa Steele do installment two an after action review of Learning • Technology • Design™ (LTD). Get show notes at http://www.leadinglearning.com/episode36.

After Action Review for Learning • Technology • Design™ (LTD) - Part I May 21, 2016

Tagoras managing directors Jeff Cobb and Celisa Steele do an after action review of Learning • Technology • Design™ (LTD). Get show notes at http://www.leadinglearning.com/episode35.

Lifelong Learning and Technology with John Horrigan May 01, 2016

In this episode, Celisa Steele talks with John Horrigan of thePew Research Center about a new Pew Research Center report onLifelong Learning and Technology. Get show notes (including a linkto the free report) at http://www.leadinglearning.com/episode34.

Legit Learning and Technology with Tamer Ali of YourMembership Apr 25, 2016

Celisa Steele of Tagoras and Tamer of YourMembership discuss the increasingly legitimate - and powerful - role of learning that has been fueled by the evolution of technology. Show notes for this episode are available at http://www.leadinglearning.com/episode33.

The Critical Role of Learning with Dana Woods of AACN Apr 18, 2016

In this episode of the Leading Learning podcast, Jeff Cobb talks with Dana Woods, CEO of the American Association of Critical Care Nurses-Care Nurses. Show notes are available at http://www.leadinglearning.com/episode32.

Exploring How We Learn with Dr. Monisha Pasupathi Apr 12, 2016

This episode features an interview with Monica Pasupathi conducted by Tagoras managing director Jeff Cobb while writing Leading the Learning Revolution. Dr. Pasupathi is a psychology professor at the University of Utah and presenter for The Great Courses' How We Learn. Show notes are available at http://www.leadinglearning.com/episode31.

A Podcast About the Huge Opportunity of Podcasting! Apr 05, 2016

In this episode of the Leading Learning Podcast, hosts Jeff Cobb and Celisa Steele talk about the phenomenon of podcasting itself and why every organization should seriously consider podcasting as a medium. Show notes are available at http://www.leadinglearning.com/episode30.

Serious Flipped Learning with Dr. Brian McGowan Mar 28, 2016

In this episode of the Leading Learning Podcast, Tagoras managing director Jeff Cobb talks with Dr. Brian McGowan, chief learning office of ArcheMedx and host of the Science of CE Podcast, about flipped learning. Brian is also a speaker-facilitator at Learning • Technology • Design™ (LTD), the only LearnTech event designed specifically for trade and professional associations. Show notes available at http://www.leadinglearning.com/episode29.

The Promise of Digital Badges and Microcredentialing with Jennifer Kabaker Mar 20, 2016

In this episode of the Leading Learning podcast, Celisa Steele interviews Jennifer Kabaker of Digital Promise about the organization's efforts with microcredentialing and digital badging. Show notes are available at http://www.leadinglearning.com/episode28

Learner Engagement - What It Is and How to Foster It Mar 13, 2016

In this episode of the Leading Learning podcast, Jeff Cobb and Celisa Steele discuss the topic of learner engagement, including what it is and a 3-part framework for fostering it. Find show notes for this episode at http://www.leadinglearning.com/episode27.

Telling Still Ain't Training with Harold Stolovitch Mar 06, 2016

In this episode of the Leading Learning podcast, Jeff Cobb interviews Harold Stolovitch, co-author of the training and education classic Telling Ain't Training. Shownotes are available at http://www.leadinglearning.com/episode26.

The Power of Reflection in Learning and Leading Feb 27, 2016

In this episode, Leading Learning co-hosts Jeff Cobb and Celisa Steele discuss the topic of reflection and its importance in effective learning and leadership. This being the 25th episode of the Leading Learning podcast, they also reflect on their own experience with launching and producing the podcast. Show notes available at http://www.leadinglearning.com/episode25

The Future of Learning with Clar Rosso of AICPA Feb 23, 2016

In this episode of the Leading Learning Podcast, Tagoras managing director Celisa Steele interviews Clar Rosso, Vice President of Member Learning and Competency at the American Institute of CPAs. Show notes are available at http://www.leadinglearning.com/episode24.

Leadership and Innovation with Seth Kahan Feb 15, 2016

Tagoras managing director Jeff Cobb interviews Seth Kahan, author of Getting Innovation Right and faculty member of the Leading Learning Symposium. Seth talks about why associations are "first to market" in the market for lifelong learning and provides an overview of his new CEO Innovation Community and Visionary Leadership Academy. Get show notes at http://www.leadinglearning.com/episode23.

Learning About Learning with Shari Rager of AMWA Feb 09, 2016

Tagoras managing director Tagoras managing director Celisa Steele interviews Shari Rager, Deputy Director of the American Medical Writers Association (AMWA). Show notes at http://www.leadinglearning.com/episode22.

Elevating Education with Jay Donohue of IAAP Jan 31, 2016

Tagoras managing director Jeff Cobb interviews Jay Donohue, president and CEO of the International Association of Administrative Professionals (IAAP). Get show notes at http://www.leadinglearning.com/episode21

Make It Stick with Peter C. Brown Jan 26, 2016

In this episode, Celisa interviews Peter C. Brown, co-author of Make It Stick: The Science of Successful Learning. Make It Stick is an Emphatically Recommended Reading for the Leading Learning Symposium and an all around fascinating book. Get the show notes for this episode at http://www.leadinglearning.com/episode20.

Effective Pricing Practices for Your Educational Offerings Jan 19, 2016

This episode of the Leading Learning podcast features a Content Pod on effective pricing practices delivered by Tagoras managing director Jeff Cobb at the 2015 Leading Learning Symposium. We're grateful to YM Learning (formerly Digital Ignite) for sponsoring the symposium. Show notes for this episode can be found at http://www.leadinglearning.com/episode19.

Insights and Answers from the Association Learning + Technology Report Jan 09, 2016

In this episode, we Jeff Cobb and Celisa Steele focus on some of the questions raised during a Webinar that launched the Association Learning + Technology report. Topics include emerging formats like microlearning, MOOCs, and digital badging; major technologies like learning management systems; and thoughts on how to to approach strategy in the context of technology-enhanced and technology-enabled learning. Cobb and Steele also highlight the launch of Learning • Technology • Design™ (LTD), a learning experience designed specifically for professionals in the business of continuing education and professional development. Show notes available at http://www.leadinglearning.com/episode18.

Grand Design and Boutique Learning Dec 08, 2015

Tagoras founders Jeff Cobb and Celisa Steele talk about two of the key concepts from a recent Leading Learning Webinar on trends and predictions: grand design learning and boutique learning. Get show notes for this episode at http://www.leadinglearning.com/episode17.

Connecting Learning and Credentialing with Adrienne Segundo Nov 30, 2015

Celisa Steele interviews credentialing and certification expert Adrienne Segundo for the Leading Learning podcast, the podcast for leaders and aspiring leaders in the business of lifelong learning, continuing education, and professional development. Get show notes at: http://www.leadinglearning.com/episode16.

Empowering Peer Learning with Bruce Clarke of CAI Nov 23, 2015

Bruce Clarke of CAI talks with Leading Learning's Jeff Cobb about peer learning and the value of learning as part of association membership models. Show notes at http://www.leadinglearning.com/episode15. Also be sure to check out CAI's The Management Advantage.

After Action Review for the Leading Learning Symposium, Part II Nov 17, 2015

Jeff Cobb and Celisa Steele continue their After Action Review of the Leading Learning Symposium, discussing various aspects of the event's design and execution and how they worked - or didn't. Show notes at http://www.leadinglearning.com/episode14

After Action Review for the Leading Learning Symposium, Part I Nov 10, 2015

In this episode, Jeff Cobb and Celisa Steele discuss the recent Leading Learning Symposium. To get the symposium program, go to http://leadinglearning.tagoras.com/wp-content/uploads/2015/06/Leading-Learning-Symposium-Program-At-A-Glance.pdf

Credentialing and Certification with Mickie Rops Nov 04, 2015

An interview with Mickie Rops. Show notes at http://leadinglearning.tagoras.com/podcast-episode-13-mickie-rops

Talking 10-Minute CPE and Talent with Josh Goldman Oct 22, 2015

Interview with Josh Goldman, vice president of learning for the Ohio Society of CPAs.

Getting Social-and Learning-with Andy Steggles Oct 18, 2015

An interview with Andy Steggles of Higher Logic.

Show notes available at http://leadinglearning.tagoras.com/social-learning-with-andy-steggles

Non-ObviousLearning with Rohit Bhargava Oct 09, 2015

An interview with Rohit Bhargava, author of the Wall Street Journal best seller Non-Obvious: How to Think Different, Curate Ideas & Predict the Future. Rohit will also be the featured "outside" speaker on day two of the Leading Learning Symposium.

Show notes for this episode can be found at: http://leadinglearning.tagoras.com/podcast-episode-6-rohit-bhargava-non-obvious

Leading Subversive Learning with Lisa Bing Oct 05, 2015

Episode 8 of Leading Learning, the podcast for leaders and aspiring leaders in the business of lifelong learning, featuring an interview with leadership expert Lisa Bing. Find show notes for this episode at http://leadinglearning.tagoras.com/leading-subversive-learning-episode-with-lisa-a-bing

A Global Perspective on Learning from Tom Reiser of ISTH Sep 28, 2015

In this episode we talk with Tom Reiser, Executive Director of the International Society on Thrombosis and Haemostasis (ISTH), to get his perspective on leveraging learning to lead positive change internationally.

Show notes are available at http://leadinglearning.tagoras.com/leading-learning-podcast-episode-7-tom-reiser-isth

3 Low-Cost, High-Impact Investment Areas for Your Learning Business Sep 21, 2015

In this episode, Jeff Cobb and Celisa Steele briefly highlight what has been covered in the previous four episodes and what listeners can expect in upcoming episodes.

They then discuss three areas that, based on their experience working with a wide range of organizations, can produce significant improvement for your education business with little to no direct costs.

Get the show notes at http://leadinglearning.tagoras.com/eading-learning-podcast-episode-6-steele-cobb

Getting Innovation - and Learning - Right with Seth Kahan Sep 11, 2015

In this episode, Jeff talks with Seth Kahan. Seth is author of the best selling Getting Innovation Right and founder of Association Transformation. He is also a member of the faculty for the Leading Learning Symposium.

Talking Learning and Leadership with Rick Grimm Sep 08, 2015

In this episode of the Leading Learning podcast, Jeff talks with Rick Grimm, CEO of NIGP: The Institute for Public Procurement.

Rick has always been a big believer in the power of learning and he's worked hard to make leadership in education a core part of NIGP's strategy. Recently, the organization overhauled its entire governance structure, and as part of that effort, create a voting position for an educational thought leader on its board. NIGP has also collaborated actively with academic institutions to ensure that procurement professionals are properly prepared for the challenges of a rapidly evolving work environment. Rick talks about these efforts and range of other topics.

Putting Your Data to Work with Wes Trochlil Aug 30, 2015

In this episode of the Leading Learning Podcast, Celisa Steele talks with Wes Trochlil, president of Effective Data Management and a member of the faculty at the Leading Learning Symposium. Show notes at http://www.leadinglearning.com/leading-learning-podcast-episode-3-wes-trochlil/

Member-Driven Learning with Cheryl Ronk of MSAE Aug 30, 2015

In this episode, Jeff Cobb interviews Cheryl Ronk, CEO of the Michigan Society of Association Executives. Show notes at http://www.leadinglearning.com/leading-learning-podcast-episode-2-cheryl-ronk/

Launch of the Leading Learning Podcast Aug 30, 2015

In this first episode of the Leading Learning podcast, hosts Jeff Cobb and Celisa Steele discuss some of the motivation for starting the podcast as well as what listeners can expect. Most of the episode is devoted to discussing three major themes that will drive the podcast content - reach, revenue, and impact, as they apply to organizations in the lifelong learning business - and the major threads that will run throughout ongoing episodes: strategy, learning, marketing, and technology. Show notes at: http://leadinglearning.com/leading-learning-podcast-episode-1/

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