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    Business

    Lead with Levity

    Feeling the pressure? This podcast will equip you with the tools you and your team need to rise above it. If you want to create the kind of work environment that your team can get excited about, where people feel valued and connected, then this is the show for you. Tune into interviews with bestselling authors, executive coaches, consultants, and managers in a league of their own. Extending research to the workplace, Dr. Heather Walker sheds light on the power of levity at work. “Join me in my journey to find workplace solutions that improve work climate, the culture, and that support a positive employee experience. I talk to leaders across industries to find out what they do to improve their work environment through levity, better management, and survey insights.”https://www.leadwithlevity.com

    Advertise
    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    A Dose of Stress Relief Amidst the Chaos: Find Your Subconscious Power Today Mar 16, 2020
    Show notes We're constantly being bombarded with breaking news, fear, and sudden restrictions. Join me in this very interesting interview with Kimberly Friedmutter as we unpack the power of hypnosis as a tool for high performers to excel personally and professionally. Kimberly Friedmutter is a certified master hypnotherapist and life management expert.
    In this episode, we discuss:
    • How your subconscious drives
    • The difference between trance, mindfulness, and hypnosis
    • The movie "Get Out" and how hypnosis really works
    • How we unwittingly create negative anchors and triggers with our text messages
    • What to expect during a hypnotherapy session
    • How to protect your inner 8-year old
    • Why Kimberly only works with high performers
    • How to get back on track if you feel like you've lost control of your life
    • Techniques to improve work relationships and show up as your best self when you face frustrations at work

    About Kimberly FriedmutterAs a popular hypnotherapist and life management expert, Kimberly Friedmutter is known for her knowledge on finding achievement and self-awareness from within while envisioning your ideal future. She has been motivating successful people to reach their true potentials for about a decade now, beginning her career prior to hypnotherapy as an actress and radio host. Drawing on her rigorous training in hypnosis and neurolinguistic programming (NLP), Kimberly shares the secret to navigating life’s hurdles and achieving your highest goals and deepest desires.
    Kimberly’s new book, Subconscious Power: Use Your Inner Mind to Create the Life You've Always Wanted has been acknowledged by many celebrities and has been covered by a number of notable publications as a hot new read. Kimberly has helped many successful individuals work towards practicing better habits that lead to a healthier, happier lifestyles and is open to speaking opportunities and interviews.
    • Website
    • Subconscious Power: Use Your Inner Mind to Create the Life You've Always Wanted
    • Facebook

    Support the show (https://paypal.me/leadwithlevity)

    Running for Congress & Leadership in the Era of Talent Mobility Mar 02, 2020
    Show notes Join me in this interview with Brynne Kennedy, author, business leader, and Congressional Candidate in the state of California. Brynne shares her experiences as the former head of Topia, a global talent mobility platform. We discuss the challenges of staying connected when the workforce is becoming more and more distributed. Brynne also shared her political platform and areas that she is passionate about. Unlike most episodes, I polled the audience beforehand. The majority of the questions come from you, the people!Support the show (https://paypal.me/leadwithlevity)

    "I'm Not Here to Make Friends" and Other Missed Connections Feb 17, 2020
    Show notes Join me in this fantastic interview with Dr. Melanie Katzman. Dr. Katzman is a business psychologist, advisor, and consultant to the world·s top public and private companies, government agencies and nonprofits. She is the founder of Katzman Consulting, working with private companies, government agencies and nonprofits.
    In this episode, we discuss:⦁Common disconnects between people⦁How we can challenge our assumptions to connect on a deeper level with others⦁How to clear any negative energy before approaching someone else⦁How to transition from polite small talk to the real agenda⦁What can we do to maintain connection with remote workers or when working across timezones⦁What happens when you take a hard stance "I'm not here to make friends"⦁Dr. Katzman's take on shared office space and how it creates barriers for meaningful connections⦁Questions to ask to check-in during one-on-ones⦁What to do if you've been disconnected from others at workSupport the show (https://paypal.me/leadwithlevity)

    Executive Presence: Lessons from an Executive Coach to the Fortune 500 Feb 03, 2020
    Show notes Will having fun at work diminish my image as a leader? Great question! Let's discuss.
    Join me as I interview Harrison Monarth. Harrison is an executive coach to the executives, managers, and high performers among Fortune 500 companies. Harrison Monarth shares 20+ years of experiences as well as advice for anyone who wants to put their best foot forward at work, advance their careers, and get noticed for their executive presence.
    He also shares a free executive presence self-assessment that you can complete at www.executivepresenceindicator.com
    In this episode, we discuss:
    • How Harrison became an executive coach
    • What is executive presence
    • How leaders can unwittingly harm their own credibility
    • How aspiring leaders can hone their executive presence
    • How to avoid becoming someone that people despise at work
    • What executive presence looks like for women in leadership
    • Recommendations for young leaders - how to get respect at work despite your age
    • Harrison's thoughts on whether or not executives can keep their status if they endorse levity
    • One problem out there in the world that levity solves

    Connect with Harrison Monarth
    • LinkedIn | Website
    • Executive Presence, Second Edition: The Art of Commanding Respect like a CEO
    • Free Executive Presence Indicator Self-Assessment

    About this Episode
    • Episode: 16
    • Title: Executive Presence: Lessons from an Executive Coach to the Fortune 500
    • Release Date: February 2, 2020
    • Guest: Harrison Monarth

    Connect with Dr. Walker: Website | LinkedIn | FacebookSupport the show (https://paypal.me/leadwithlevity)

    Your Team Needs You! How to Overcome Procrastination and Get Things Done Jan 20, 2020
    Show notes How are your 2020 goals and New Year’s resolutions coming along? If you’re struggling with resolutions, perhaps it’s because you’re trying to resolve things that are meant to remain open-ended.
    If you resolved to relate differently to your team this year then this is the episode for you. I want to set you up for success this year with additional encouragement as well as tools to help you maintain your energy, reduce distractions, and get going on those goals!
    Join me as I interview Mayo Oshin-- a writer, researcher and entrepreneur, on a mission to uncover the art and science of building better habits.
    His work is regularly featured on several major media outlets, including Business Insider, Entrepreneur, Inc. Magazine, Quartz, Thrive Global and more.
    The home of his work is MayoOshin.Com, where he shares weekly well-researched ideas to his free newsletter, on how to build better habits, make better decisions and live a better life.
    In this episode we discuss:
    • How your identity links to your habits
    • Why your identity may be sabotaging your New Year’s resolutions
    • How procrastination is like an addiction
    • Ways to overcome procrastination
    • An exercise to use to uncover the reasons behind your behaviors
    • How to eliminate distractions that keep you from being productive
    • How to use mindfulness to overcome fear and stop running on autopilot
    • Several major studies that will support your goals to change your behavior
    • How to strategically plan your energy to be most productive

    Mayo Oshin Quotes
    • "Too many of us are quick to put the laser focus on our disabilities instead of asking the question ‘given what I have, what can I do?’ That conflict right there is what prevents people from changing habits long term."
    • “You’re not lazy….you’re afraid.”
    • “Procrastination is like a drug in a way. It’s a way to cope with these negative emotions.”
    • “The mistake me make often is that we just go into the office, go to work, and we just tackle whatever is in front of us...It’s like a war zone. ‘Whatever is thrown at me I’m gonna just deal with.’ Firefighting with no sort of strategy in terms of understanding of how your energy comes into play.”

    Connect with Mayo Oshin
    • LinkedIn | Website
    • The Weekly Motivational Newsletter (a free newsletter)

    About this Episode
    • Episode: 15
    • Title:Your Team Needs You! How to Overcome Procrastination and Get Things Done
    • Release Date: January 20, 2020
    • Guest: Mayo Oshin

    Connect with Lead with Levity: Website | LinkedIn | Facebook Support the show (https://paypal.me/leadwithlevity)

    How to Resolve Conflict in 2020 with Your Dignity Intact Jan 06, 2020
    Show notes Join me as I interview Dr. Donna Hicks, a TEDxStormant speaker, author, researcher, and international expert on dignity and conflict resolution. We cover the 10 elements of dignity, how Dr. Hicks got interested in dignity research and how she applied it to international negotiations and conflict resolution. We also discuss the difference between dignity and respect, the most common violations of dignity in the workplace, and how to address dignity violations and confront a violator.
    About Donna Hicks, Ph.D.Dr. Donna Hicks has a long resume and history of working to help people understand the concept of dignity. Here’s a list of highlights:
    • Dr. Hicks is the Deputy Director of the Program on International Conflict Analysis and Resolution (PICAR) at the Weatherhead Center for International Affairs at Harvard University.
    • Israeli/Palestinian conflict - unofficial diplomatic efforts
    • Founded and co-directed a ten-year project in Sri Lanka
    • Conflicts in Northern Ireland and Colombia and conducted several US/Cuba dialogues
    • She is the Vice President of Ara Pacis, an Italian non-governmental organization based in Rome. They are currently involved in a dignity restoration project in Syria and Libya.
    • Dr. Hicks was a consultant to the British Broadcasting Company (BBC) where she co-facilitated encounters between victims and perpetrators of the Northern Irish conflict with Archbishop Desmond Tutu. The encounters were made into 3 television programs, Facing the Truth, which were aired throughout the United Kingdom and on BBC World.
    • Taught courses in conflict resolution at Harvard, Clark, and Columbia Universities
    • Conducts trainings and educational seminars in the US and abroad on the role dignity plays in healing and reconciling relationships in conflict as well as dignity leadership training.
    • Clients include the World Bank, the United Nations, the US Navy, and governments worldwide
    • Donna Hicks spoke at TEDxStormont

    In this episode we discuss:
    • The 10 elements of dignity
    • How Dr. Hicks got interested in dignity research and how she applied it to international negotiations and conflict resolution
    • The difference between dignity and respect
    • The most common violations of dignity in the workplace
    • Tips on how to address dignity violations and confront a violator
    • How do we build a culture that supports this?

    Quotes
    • “I made a promise to Archbishop Tutu that I would never ever again say that people can have their dignity stripped.”
    • "If we don’t lovingly embrace our own dignity it’s harder to do it with others….we’re not only valuable and worthy, but we are invaluable. We’re priceless, and we’re irreplaceable."

    Timestamps [18:40] 10 Elements of Dignity:
    1. Being able to maintain one’s identity and have others accept it
    2. Recognition and praise for doing something praiseworthy
    3. Acknowledgement that something terrible happened
    4. Inclusion and sense of belonging
    5. Safety--physical and psychological
    6. Fairness
    7. Autonomy and independence
    8. Understanding
    9. Benefit of the doubt
    10. An apology if something bad happens

    "The brain doesn’t know the difference between a violation to your dignity and a physical wound.”
    [20:23] A conversation Dr. Hicks had with Arch Bishop Desmond TutuWhat is the single most important ingredient for people who want to put the past to rest and move forward with their lives?
    [22:40] Out of the 10 elements of dignity, which element is Support the show (https://paypal.me/leadwithlevity)

    How to Protect Company Culture (as you scale) Dec 23, 2019
    Show notes Join me as I interview Rob Moore, a UK real estate mogul. We discuss what it means to be a disruptive entrepreneur, his thoughts on company culture, and levity at work.
    Rob has held 3 world records for public speaking and authored 9 books including global best-seller Life Leverage. Rob founded and co-owns Progressive Property, the UK's largest property education business and own/manages over 750 properties with his partner. Through the Rob Moore Foundation, he provides an opportunity for underprivileged individuals, start-ups and small established businesses to gain valuable support, investment and mentorship from some of the best in the business. All his profits from his book Money go to the foundation.
    In this episode we discuss:
    • Rob Moore's story
    • Thomas Cook's recent mass layoffs
    • How he achieves success through community building and collaborations
    • How to build a community that lasts as your business grows
    • Top challenges that leaders face
    • Why entrepreneurs struggle with management
    • The mental shift that solopreneurs and entrepreneurs need to make to manage teams
    • The magic size for a great company culture
    • The values that Progressive Property holds to help them maintain levity
    • How to build a loyal team

    Quotes
    • [9:20] Top challenges for entrepreneurs who are scaling and his experiences as he scaled - "The difference between a leader and a manager is huge...once we put one layer of management in that really changed the culture."
    • [8:35] "I believe in growth through communities and collaborations"
    • [18:00] "When you're an entrepreneur and you hire people, in your mind, you think that people work for you. No one works for you ever. People work for themselves and you're paying them."
    • [24:41] On a potential problem at home: "You want to know what's wrong with your staff so you can help them become more productive. If you assume that it's performance when actually it's illness at home or something in their personal life, then in a way they're getting penalized for that and you're not understanding why they're not productive. When you care to find out what's really going on in their life, 1) you get them more productive quick which is good for your business, and 2) you build loyalty.
    • [29:29] "...love your art, love your mission, but be a liked individual."

    Get Connected to Rob Moore:
    • Website: www.robmoore.com
    • Facebook: https://www.facebook.com/robmooreprogressive/
    • Twitter: https://twitter.com/robprogressive
    • Instagram: https://www.instagram.com/robmooreprogressive
    • LinkedIn: https://linkedin.com/in/robmoore1979/
    • YouTube: https://www.youtube.com/watch?v=XwUx_z05pHI

    Get Connected with Dr. Walker
    • Website: https://www.leadwithlevity.com
    • Email: info@leadwithlevity.com
    • LinkedIn:

    Support the show (https://paypal.me/leadwithlevity)


    Delight Customers the Airbnb Way + TRAVEL GIVEAWAY Dec 09, 2019
    Show notes Join me as I interview Dr. Joseph Michelli, Chief Experience Officer and Customer Service Expert
    **Stick around to learn how you can enter to win a trip to California to tour Airbnb headquarters and learn more about how they approach the customer experience (deadline to enter: December 16, 2019). ***
    Are you ready to transfer the excitement you have for your products and services to your customers? Tune in as we discuss the following:
    • Inputs to a healthy customer experience
    • How Zappos uses play to get employees to go the extra mile (and love it while they do)
    • About Dr. Michelli and the Michelli Experience
    • How Airbnb disrupted the hotel industry
    • A new breakfast strategy that Godiva is taking to delight its customers
    • How the convenience store industry is currently being disrupted

    About Dr. Joseph Michelli
    • Learn more about the Michelli Experience (https://www.josephmichelli.com/)
    • Connect with Dr. Michelli on Twitter | LinkedIn

    Resources Mentioned in this Episode
    • Learn more about the Airbnb travel contest
    • Book: The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
    • Book:The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
    • Book: Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
    • Book: The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
    • Book: The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

    About this Episode
    • Episode: 12
    • Title: Delight Customers the Airbnb Way + TRAVEL GIVEAWAY
    • Release Date: December 9, 2019
    • Guest: Joseph Michelli, Ph.D.

    Connect with Lead with Levity: Website | LinkedIn | Facebook | InstagramSupport the show (https://paypal.me/leadwithlevity)

    How to be a BADA$$ (without burning out) Nov 25, 2019
    Show notes Is it possible to excel at work without being mentally and physically drained at the end of the day when we return to our family and friends? Listen in as we discuss short mindfulness practices that can both improve our productivity at work and energize us throughout the day.
    Today we will be joined by Women’s Mindful Empowerment Coach and Psychotherapist, Shonda Moralis. She reveals:
    • The mental and physical benefits of mindfulness breaks
    • How to fit mindfulness breaks into your busy schedule
    • How to bring mindfulness into the workplace

    What's covered in this episode:
    • Introduction to Shonda Moralis
    • What is Mindfulness Empowerment?
    • 5-minute mindfulness breaks can help us become more productive and efficient
    • Mindfulness is an intentional, daily practice
    • Shonda’s advice on building up the skill of mindfulness
    • How to handle mind wandering off during meditation
    • How to bring mindfulness into the workplace
    • What to do when you feel like you can’t set aside 5 minutes to practice mindfulness
    • Tools that can remind you to meditate
    • Shonda’s advice to moms who come home mentally and physically exhausted after work
    • How to sprinkle your day with mindfulness breaks
    • Shonda talks about her book launch for “Breathe, Empower, Achieve: 5-Minute Mindfulness for Busy Women”
    • Bonus: Heather on practicing mindfulness and helping others when they are stressed out

    Quotes--- On mindfulness empowerment
    • “It’s this marriage between mindfulness – being able to calm ourselves and have insight and awareness – and empowerment i.e. allowing us to level up in our lives.”
    • When we slow down just a notch, the pace of our day goes from feeling frantic and urgent to more calm and sustainable. We become more productive and more efficient. We’re not as stressed out so we can sustain our energy longer.
    • We can’t control outside factors. But we can control our reaction to them.
    • We can take a mindful break anytime, anywhere.
    • The definition of mindfulness -- or the one I like to use -- is being aware of what’s happening in the moment with an attitude of kindness and curiosity and acceptance.
    -- On dealing with the mind wandering off during meditation
    • Our mind will never stop wandering off. That’s what it’s designed to do. It’s about noticing when we wander off, where we wander off to, and then bringing our attention back.

    Get Connected with Shonda Moralis: http://shondamoralis.net/
    Resources Mentioned in the Episode
    • Breathe, Mama, Breathe: 5-Minute Mindfulness for Busy Moms by Shonda Moralis
    • Breathe, Empower, Achieve: 5-Minute Mindfulness for Busy Women by Shonda Moralis
    • Sign up for Shonda’s email list and you’ll get resources like a free 5-minute
    Support the show (https://paypal.me/leadwithlevity)

    How to Build Rapport with Anyone Nov 11, 2019
    Show notes Have you ever really wanted to connect to someone but couldn’t get around the awkwardness? Join us as we discuss actionable tips on how you can approach that next conversation with a stranger at a networking event, your team, your supervisor, or family and friends.
    Today we will be joined by Founder of People Formula and social psychologist, Robin Dreeke!
    Former Head of the FBI’s Behavioral Analysis Unit, Robin Dreeke shares his experiences recruiting foreign spies for the FBI and reveals:
    • How to build rapport without coming off as creepy or suspicious
    • What to do when people have their guards up
    • His four pillars for making the entire conversation about the other person

    TIME STAMPS[04:20] Introduction to Robin Dreeke
    [05:19] How long was Robin Dreeke with the FBI?
    [05:35] What Robin Dreeke does as a behavioral analyst?
    [06:47] Robin Dreeke on recruiting foreign spies for the FBI
    • What is the process of recruiting a foreign spy? [07:24]
    • How do you get close to a foreign spy to recruit them? [09:30]
    • Don’t the spies see you coming and have their guards up? [10:34]
    • Two methodologies that intelligence services use - covert approach or the beacon approach [10:51]

    [11:37] How do you build rapport in a way that doesn’t come off as creepy or suspicious?
    • Robin’s three anchors
    • Have a healthy and professional relationship [12:22]
    • Have open and honest communication and transparency [10:35]
    • Be an available resource for the success of others without expectation of reciprocity [12:49]
    • Four pillars to making the entire conversation about the other person
    • Seek their thoughts and opinions [13:17]
    • Talk in terms of their priorities [13:21]
    • Validate who they are without judging them [13:28]
    • Empower them with choices [13:40]

    [18:16] Lessons Robin learnt when he was ranked last out of all the second lieutenants in the Marine Corps
    • How to be a better leader — Make it about everyone else but yourself [18:23]
    • The new car effect [19:14]

    [19:56] Robin’s advice on how to build rapport at a networking event
    • Look for someone who’s smiling [20:31]
    • Seek their thought or opinion about a third-party reference [20:44]

    QUOTES--- On behavioral analysis
    • Behavioral analysis throughout my entire career both inside and outside the FBI really came down to communication with people and leading.

    — On leadership
    • Leadership (at least one aspect of it) is moving towards a goal with either one or a group of people.

    — On recruiting foreign spies for the FBI
    • My job inside the FBI was to strategize how to recruit a foreign spy. And that requires a massive amount of behavioral analysis to come up with ways that strategize trust and strategize a strong, healthy relationship.

    • It [recruiting foreign spies] is basically trying to recruit individuals that are part of diplomatic establishments and embassies and missions that are pretending to be diplomats but, in reality, are special services or intelligence officers collecting intel from our country.

    • I call it (recruiting foreign spies) the toughest sale
    Support the show

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