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    Keeping It Real Podcast • Secrets Of Top 1% REALTORS ® • Interviews With Real Estate Brokers & Agents

    Secrets of top 1% realtors and real estate agents!

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    Latest Episodes:
    What Residential Agents Should Know About Commercial • Matt McLennan Nov 10, 2023
    Show notes

    Matt McLennan with Kidder Mathews talks about how he got into real estate and why he chose commercial real estate as his specialty. Matt discusses the situation in commercial real estate at the moment. Matt describes the systems that he uses and how these help him scale his business. Matt also describes the payment structure in commercial real estate and points out how different it is from the residential real estate payment structure. Matt also talks about the impact of AI in commercial real estate and the importance of utilizing it. Check out Matt’s profile on LinkedIn. If you’d prefer to watch this interview, click here to view on YouTube! Matt McLennan can be reached at 425.417.9566 and matt.mclennan@kidder.com. This episode is brought to you by Real Geeks. Transcript D.J. Paris 0:00Have you ever thought about adding commercial into your business? We’re going to talk about that today. Stay tuned. This episode of Keeping it real is brought to you by real geeks. How many homes are you going to sell this year? Do you have the right tools? Is your website turning soft leads and interested buyers? Are you spending money on leads that aren’t converting? Well real geeks is your solution. Find out why agents across the country choose real geeks as their technology partner. Real geeks was created by an agent for agents. They pride themselves on delivering a sales and marketing solution so that you can easily generate more business. Their agent websites are fast and built for lead conversion with a smooth search experience for your visitors. Real geeks also includes an easy to use agent CRM. So once a lead signs up on your website, you can track their interest and have great follow up conversations. Real geeks is loaded with a ton of marketing tools to nurture your leads and increase brand awareness visit real geeks.com forward slash keeping it real pod and find out why Realtors come to real geeks to generate more business again, visit real geeks.com forward slash keeping it real pod. And now on to our show. Hello, and welcome to another episode of Keeping it real the largest podcast made by real estate agents and for real estate agents. My name is DJ Parris. I’m your guide and hosted the show and I have said that exact intro over 500 times. And I just wanted to say thank you to everyone listening right now because you’re the reason why we made it to 500 episodes. Also, please, please support our sponsors. They also help pay the freight that gets us to allow to have a staff and continue to produce these episodes. So please support the sponsors. Tell a friend about the show. And as always, please keep listening and let us know what you think of the show. If you want to leave us a review on whatever podcast app you may be listening or watching on now. Please do that we read every review and take your suggestions very seriously, because we’re always looking to improve and do a better job for you. But my guest today is Matt McLennan. He’s a commercial agent and he’s going to tell you everything that residential agents don’t know about what commercial agents do so let’s get right to the main event, my conversation with Matt McLennan. Today on the show our guest is Matt McLennan hitter Matthews in the Puget Sound area of Washington State. Let me tell you more about Matt. Matt McLennan specializes in industrial leasing and sales in South King and pierce counties in Washington. Since joining Kidder Mathews Matt has facilitated this is incredible over two and a half million square feet of sale and lease transactions with total consideration exceeding 250 million. He received Kidder Mathews big hitter award in 2021 and 2022, a coveted recognition given to the company’s top annual producers, we are going to have a link to Matt’s page on kiter.com, which is for Kinder Matthews. And also please follow him on LinkedIn, Matt McLennan, we will have a link directly to his LinkedIn profile. And you can see what he is all about there. But Matt, welcome to the show. So excited to have you. Thank Matt McLennan 3:41you for having me. I’m excited to be here. You have a great show here. I’ve been a longtime follower, so I feel honored to be able to get on. D.J. Paris 3:49Well, I am honored that you are here because we we never we never talked about commercial. And so I love that you’re here. And it’s funny, we actually we do get pitched a lot for from commercial agents, but commercial is so vast. And you know, you know, and I know there’s so many different sectors. So I really what I’d love to do today, at some point is really give our audience who are mostly residential agents, a better understanding of what is a commercial broker? Do you know specifically what do you do? Because obviously, there may be some opportunities there for our, our audience to maybe interact with you and pass business over. And really just get a better sense of the commercial world. I think it’s very mysterious. I live here in Chicago. We have a ton of commercial firms here. And I know people who work at those firms and I’m still a little confused about how it all works. My brother in law is a commercial agent down in Florida. I’m confused at what he does. So it’s I would love to demystify it a little bit to give our audience better awareness so that they can they can you know, better help their clients when those needs come up. But let’s start at the beginning. So tell us how you got into real estate and what Why? Matt McLennan 5:01Great question it for me, it was very much by happenstance, I happen to be working actually for a wine distribution company. So I started off out of college and an entry level sales position and was was selling wine at a retail level wine and spirits. It was it was a big national distributor. And so I bounced around cities and territories moving, I got into some management positions. And it was it was a great job, great industry really cool. And then here in Tacoma, where I live now, I mean, it was literally hanging out with some out of outside of work, friends who happen to work for my current firm, Kidder Mathews. And so I’m just like you mentioned, I knew nothing about commercial real estate, it was very, it was very mysterious. I didn’t, I didn’t know how it worked. I don’t even know. I mean, I understood that there were commercial buildings, but I didn’t really understand that it was an industry per se. And so in hanging out on the weekends with these guys, you know, I started learning about it and understanding what the industry is. And then I saw what working in that industry could look like. And I started to look at what my goals were long term and just kind of my options and decided, hey, if now if I’m ever going to make a switch, I’m going to leave the wine industry seemingly, now is the time to do it. So I just dove right in didn’t really know a whole lot, I found somebody lucky enough to mentor me a little bit and kind of show me the ropes more or less. And, and that was really how it happened. There was no grand plan, I just fell right into it. D.J. Paris 6:23You know, it’s funny, I have a kind of a similar background, I was working for Anheuser Busch right out of college in St. Louis, and I was traveling around the country doing marketing things for them, and did that for a few years. And then it just got to be just, you know, too much after two years of traveling nonstop and, and wanted to I wanted to put my roots somewhere. But so and then I just sort of happenstance turned into real estate, you know, many years after that. So I, I know it’s a lot of us enter this market. But I really have so much admiration for for those that go into commercial because with residential real estate there, there’s a pretty tried and true, there’s many tried and true systems to achieve success, that are predictable, and trainable and repeatable. And I don’t know, I’m sure there are systems as well, of course, for commercial agents. But it is a much more difficult path. And in my under my understanding and experience with commercial agents, I’m always impressed because I just find that to be a totally different world and a much less predictable world. And something that I think is just you know, commercial agents really, I think don’t always get their due. Because I think it’s just incredible. I had a client once who this is a million years ago when I was a financial adviser who worked for like Marcus and Millichap, I think, or one of those firms. And I was a financial advisor anyway. And I said, Well, what do you think your salary will? Or what do you what you’ll earn this year? And she goes, Well, if I close this one deal, I’ll make two. This is 20 years ago, she said, I’ll make 250k for the year, I was like, wow, she goes, I’ve been working on it for a year and a half, it may not close. I’m like, Oh my gosh, she’s like other if I do that, I’ll have no income. And I was like, Oh my god. So I have so much respect for commercial agents, because it is a feast or famine, sort of scenario, at least my understanding of it. But tell us about how you got in meaning once you got in? How did you think about growing your business? Or maybe better yet? How did you determine where you wanted to specialize? Because obviously, there’s a lot of different sectors for commercial. Yeah. Matt McLennan 8:27So what you characterize I’d argue, is very accurate. I’m very familiar with the residential market, I track it pretty closely, purely out of curiosity for the most part, but it also has some relation to what I do, but I’ll be the first to admit I don’t, I don’t try to go buy and sell houses. Anytime my clients asked me to sell their house, I send them to my buddy who’s a residential agent. He helped me buy my house. I mean, I could have done that contract legally, but it’s it’s they’re different. They’re very different. So that by the way, D.J. Paris 8:52I’m interrupting for just a second. Do you hear that everyone? He refers his clients to residential agents and vice versa. So let’s, let’s make sure we all have a matt in our in our network. I’m sorry, Matt, go ahead. Matt McLennan 9:06No, you’re fine. I think that’s really important because they are so different. And at the end of the day as agents, whether we’re commercial or residential, our purpose is to serve our clients. And if you’re not an expert in what you’re doing, how can you properly serve the client? That’s something I believe pretty firmly in. So you know, going back to what you’re saying, though, I mean, commercial is so broad, I look at just comparing again to residential, it’s buying and selling homes for the most part, right. And that’s not to oversimplify it, but that is inherently what it is. Right commercial. I mean, you have hotels and lodging, commercial general commercial space, retail buildings, multifamily buildings, office buildings, industrial buildings, outside land and agricultural deal. I mean, it’s just It’s vast right? And that’s a mystery to a lot of people is how does that work? How to different product types work together with each other? They’re, for me personally, I work in the Seattle market. And we’re, by all measures a large market. So picking a niche is really important. That was kind of one of your questions is what did I just How did I decide to specialize in what I do. And I get categorized as an industrial broker because I work on industrial buildings. So think Amazon distribution centers, Boeing, aerospace, manufacturing plants, and really everything in between those two, any any warehouse type building is really my forte. And then within their leasing, sales, ground up development of those buildings, investment transactions related to fully leased stabilized assets for people who want to buy a cash flow, right. So for me, I was when I got into this, I mentioned that I completely fell into it. And I didn’t really know where to start, but I kind of was just reading the tea leaves. And this was back in 2017. And that’s when I got into the industry. And this Amazon thing was already well underway, right? And I thought, you know, these goods being stored in warehouses getting shipped to people’s doors that doesn’t see ecommerce doesn’t really seem to be going away, and it’s probably going to keep growing. So if I can get into that space on the building side of things, that makes a lot of sense. So again, I kind of just took a leap of faith, I didn’t really I didn’t think about it that much. If I’m being honest, I probably should have done my homework a little bit harder. But obviously, it’s it seems like it’s been a good decision. I don’t I don’t regret it at all. So and then fast forward, you know, here I am, seven years later and still making it work. D.J. Paris 11:33Let’s talk about your sector because and my I am barely above the level of ignorant in industrial, but from the few people I know, in industrial, they say that it is a booming sector currently, compared to other sectors, like, obviously, office space has changed. And, and so and with, you know, distribution centers, like you’re saying everyone’s shipping overnight these days or two day shipping. And so there are the centers. So yeah, I don’t I don’t think I don’t think we’re going backwards in that distribution method. And, you know, Amazon just gets its hooks India, and then it becomes that’s, that’s my go to and so of course they need big, big center. So is that the case that industrials actually doing quite well right now. Matt McLennan 12:22It’s doing quite well, I think if you look across in similar to residential, the commercial markets slowing down, for sure. And it really is all tied to this interest rate rise. There’s other macroeconomic factors that are having their impacts, for example, the work from home, that whole deal going on is having a huge impact on office space has been having a huge impact. But then you look at the interest rate environment. I mean, there’s there’s, there’s, there’s things pulling the commercial market down in general, but industrial specifically, has been incredibly resilient. And I think the reason being if you go back to the Great Recession, and when we were coming out of that, and really things started to pick up kind of in 1314 15 era. That’s when our industrial market specific to Seattle and a lot of the core markets, which typically are like the West Coast markets, East Coast markets, Port centric markets, that’s a big one for industrial real estate, for sure. And all those markets started to take off in 15 and 16. And we kind of had the steady rise, steady rise. And then 17 1819 I mean, the curve really started to inflect. And things got crazy hot pandemic hit, everyone panicked, went right back down. About five minutes after the pandemic hit everyone realize, oh, man, we have to everything’s got to get delivered to our house. We can’t go out anywhere. We can’t do anything. So as quickly as it dropped, it absolutely skyrocketed. I mean, it was unbelievable. Nobody saw it coming until it actually got underway. So about three months into the pandemic, I remember June, from about March to June when everything was shut down. Everybody, including myself was like, what, what, uh, what did we do? I don’t know, I couldn’t figure it out. And then by June, I mean, everything in our market was pretty much just full ramp. And I mean, we ran on rocket fuel all the way up to the moon. And we hung out there literally until that first interest rate hike in early 22. And then that’s when it was like alright, we need to leave the moon let’s let’s come back down to earth. And so all things considered the markets actually very healthy. The the metrics are pointing in any given direction, depending on the day, but it’s been a good resilient sector of the commercial market. It seems like it’s going to continue in that direction with some ebbing and flowing. I anticipate. D.J. Paris 14:31Yeah, I had a friend. I have a friend who works at Kellogg and up in…

    Full show notes at the publisher

    How To Keep Producing In A Down Market • Sara DeWulf Oct 31, 2023
    Show notes

    Sara DeWulf with Real in the Quad Cities talks about how she started her career in real estate 13 years ago. Sara discusses strategies she uses close 117 transactions in a year as a solo agent. Sara also talks about how she grew her google reviews and their importance. Sara also discusses what she’s doing to stay positive and productive in this down market and about basics of building in this business. Last, Sara shares tips for the new agents entering the market now. Please follow Sara on Instagram. If you’d prefer to watch this interview, click here to view on YouTube! Sara DeWulf can be reached at 563-940-2889 and sara@saradewulfrealtor.com. This episode is brought to you by Real Geeks. Transcript D.J. Paris 0:00It’s official. We’re in a down market. But what activities should agents be focused on right now to keep their business moving? We’re going to talk about that today. Stay tuned. This episode of Keeping it real is brought to you by real geeks. How many homes are you going to sell this year? Do you have the right tools? Is your website turning soft leads and interested buyers? Are you spending money on leads that aren’t converting? Well real geeks is your solution. Find out why agents across the country choose real geeks as their technology partner. Real geeks was created by an agent for agents. They pride themselves on delivering a sales and marketing solutions so that you can easily generate more business. There agent websites are fast and built for lead conversion with a smooth search experience for your visitors. Real geeks also includes an easy to use agent CRM. So once a lead signs up on your website, you can track their interest and have great follow up conversations. Real geeks is loaded with a ton of marketing tools to nurture your leads and increase brand awareness visit real geeks.com forward slash keeping it real pod and find out why Realtors come to real geeks to generate more business again, visit real geeks.com forward slash keeping it real pod. And now on to our show. Hello, and welcome to another episode of Keeping it real the largest podcast made by real estate agents. And for real estate agents. My name is DJ Paris, I will be your guide and host through the show. And we’re in just a moment going to be speaking with top producers Sarah DeWolf. But before we get to Sarah, just a couple of reminders. First of all, big thank you to everyone listening right now we just crossed over 500 episodes and 3.2 million lifetime audio downloads. That’s a big deal to me and our team. And it’s all because of you guys. So thank you thank you thank you. The best way you can always help keeping our show going is by telling a friend think of one other realtor that you know that could benefit from hearing interviews like the one you’re about to with Sarah and send them a link to our website which is keeping it real pod.com Or they can pull up any podcast app and just search for keeping it real and hit that subscribe button. Guys. Let’s just get to the main event thanks for 500 episodes and hopefully another 500 in the in the upcoming years. And let’s get to it my conversation with Sarah Wolf. Okay today on the show, our guest is serra de Wolf from with real in the Quad Cities. For those of you not from the Midwest. What are the Quad Cities there are four cities that sit right on the Illinois Iowa border. So she is licensed in both Illinois and Iowa but let me tell you more about Sarah. Now Sarah Wolf is a licensed Realtor both Illinois and Iowa since 2010. She is consistently among the top agents in the Quad Cities 22. The 2022 stats include selling over 36 million and closed volume with 117 transactions. That’s one every three days amazing. And as an individual agent, she did that now she’s also ranked in the prestigious Tom Ferry, the 1000 best realtors in the country. She ranks number 195 She’s in the she’s in the top point zero 1% of agents in the United States. And when she’s not working, Sara and her husband have two toddlers, they own a local young Lumberyard rental properties and an Airbnb. This is a busy woman and I’m excited to chat with her. Sarah, welcome to the show. Sarah Dewulf 3:56Thank you for having me. I’m tired just thinking about that. D.J. Paris 4:00Alright, well I’m tired reading it. I put that I love that expression. I’ve probably said it a million times on the show is if you want something done give it to a busy mother. They just get everything done. But every everyone follow Sarah on Instagram Sarah dewulf that’s D it first of all it’s S A R A D Wu L F ki realtor QC realtor yet Quad City so guys, don’t worry. It’ll link to it in the show notes. Sarah wealth QC realtor on Instagram. And we’ll also have a link to our website, which is Sarah Wolf. realtor.com. Sarah, I’m so excited to have you. Tell us how you got into the market in 2010. Not the easiest time to get into the market. So I want to hear about what that experience was like because we have a lot of agents today getting in right now. And it’s not quite as awful as it was back then. But it is still a challenging time. So tell us about how you got started in Y. Sure. Sarah Dewulf 4:55So at the time in 2010 I was in college and my major was A psychology. My dad was a realtor. So I am a second generation realtor. He was a managing broker for our offices and said, you should get into real estate. And so it wasn’t something that I grew up thinking that I was going to do. And I he did it for 20 years. And so I watched him and I always was interested in real estate. But I didn’t know that that was the path I was going to go down. However I was, I didn’t want to do school anymore. I didn’t want to get my Master’s or PhD and psychology does come in handy every day with real estate. So it does it worked out. So he, him and I work together, we will do all of our listings together and buyers separately. So it was kind of a we weren’t really a team, but sort of we were the father daughter team on listings. And so it was nice, because he He taught me everything I know. And we would drive around all day to different appointments. And I would listen to him and listen to 45 different agents calling him with headaches. And so I felt like I was on a fast track to learning this business, which every day is different. And now 13 years in, I’m still learning things, of course. And each deal has different different things that you’ve got to kind of work through. So he passed away in 2019. And it was pretty unexpected. He was he was in a surgery and my I looked at my husband, and we didn’t know if he was going to make it out of that surgery. And I looked at my husband and said, What am I going to do? Because it had always just been him and I he didn’t die that night, thankfully, but I had two more weeks with him. And he did unfortunately pass away. So I had to quickly pick up the pieces. And I knew for sure that he wouldn’t want me sitting around crying. So I just went right to work and figured out how am I going to really do this without him. So that was in 2019. And that year, I had sold 12 million in sales and 2020 I sold 20 23 million. So I almost doubled my sales. Thank you. And grew it ever since then. So I hope he’s looking down and proud. But he is certainly missed. But how lucky am I that I had such a great teacher for 10 years? Yeah, D.J. Paris 7:09it’s life is a mixture of tragedy and fortunate, fortunate events. And it’s just this dance of peaks and valleys. And we all go through it. And yeah, my heart goes out to you for losing your father. We’re all we’re all going to do it someday we’re all going to lose, lose our parents and it is the scariest thing ever. But I also you also had some a health issue yourself that came at a very young age. And I’m if you don’t mind sharing that I’m curious because I’m what I’m curious about is what how that experience maybe shaped you into who you are today? Because it was a pretty serious one, if you don’t mind. Sarah Dewulf 7:55Yeah, absolutely. So that I had melanoma, I had a mole on my arm that didn’t look great. But at the time I was 26. And that it’s probably nothing. And so I ended up going in probably way later than I should have. And they they took them all off and said, Oh, best case scenario, we caught it early stage one a will remove it. And then they said but because of your age, we’re gonna test a couple couple lymph nodes, just to make sure. Well, they did that and it to have the lymph nodes tested positive. So for whatever reason, the type of cancer that I had, they could see actively splitting under a microscope. So it was moving very, very quickly. So I quickly went from stage one A to stage three B, which is much more serious. So I had to do a lot of scans. And luckily it hadn’t spread past my lymph nodes. We caught it kind of just in time. So I had several surgeries. And that was a that was a rough time it was I was probably three years into the business. And so it was starting to get more consistent, but not quite. And so between just being scared to death, literally, am I going to survive this and I was dating my husband at the time, but we weren’t married. And so that was about a year long of going back and forth to Iowa City to the hospital there and just making sure that everything was okay and thank god no issue since and that was it’ll be 10 years in February. But it changed my life. I can’t I can tell you that for sure. D.J. Paris 9:21Yeah. What what did, obviously, you know, significant events like that do tend to change people’s perspective or their maybe even change their goals or their you know, the things that are they’re important the things that are important to them. They’re their values. How did that change here? Sarah Dewulf 9:39I’ve always been a don’t sweat the small stuff type of person. But even more so now. It’s little things that aren’t going to matter in five years or an agent just makes you so mad. You want to call and yell at them or say this isn’t right. But is it worth it? Is it going to change anything? No. So it’s just a matter of taking a day A time and being so grateful for my health, that at 26, it hits you different when you start to think am I going to make it? And you really don’t think about that in your 20s very often. And really, without our health, we have nothing. So all these little things stressors in life, if you’re happy if your family is healthy, that’s all that matters. D.J. Paris 10:20Yeah, I was having a moment last night where I was starting to judge myself. unfairly, I was thinking about something in my life that I don’t have as much of as I want. And I was cooking, and I really enjoy cooking. And I was making this meal that I’d never made before. It was kind of a fun thing. But I was sitting there going, Gosh, I don’t have this and that and you know, like, I’m so you know, I’m such a loser or whatever, you know, things that negative self talk. And I realized I said, well, but I have this moment where I’m cooking, and why am I like I could enjoy this moment, while I’m cooking. I can get back to beating myself up later. But I said, I said, Boy, I’m missing out on this fun thing I like to do just because I’m, I’m you know, caught up in this in this judgment. So it is really important, I think, to monitor and pay attention, be mindful of what’s going on inside of especially around, as you mentioned, like anger. You know, I think a great rule of thumb in this industry and anger is going to come up because people just do goofy things. And other realtors may do things that you don’t like, and your clients may do things that you don’t like. But I always say, I don’t make good decisions when I’m angry. And I certainly don’t have access to all my faculties. And I can’t make oftentimes the best logical decision. So I think what you said was really great. It’s like when you’re angry. That’s not right. Really the time to communicate, right? Settle down first. realize it’s like Sarah says, it may just be a small thing, even though it feels big in the moment. Give yourself a breath, and then respond. Yes, let it or just let it go. Let it go. Yes, unless it’s something where you can’t let it go. And you need to actually take action. But most of the time, most things resolve themselves. But Sarah, want to learn more about you because you have to get licensed in two states, not the easiest thing or most fun thing to do. But based on the geography of where you practice, it is critical. And so you have to sort of know how to do deals on two different probably MLS is I don’t know if it’s the same Oh, it’s probably the Sarah Dewulf 12:20same MLS luckily, it’s the same MLS Oh, thank D.J. Paris 12:22goodness, that makes it easier. But you know, I want to tell you, you did 117 sales last year. That is insane. In the best possible compliment. I could give somebody you knocked out almost 40 million in production. And this is what you did yourself, which is crazy. Let’s talk about how you did that. Yes, you had a father, a great mentor, wonderful realtor. And you learned and developed your skills. But most people who even come from a family that was in real estate, they don’t do 117 sales in a year. So what’s your secret? Not that there’s a secret? What’s your I hate to say that word? What’s the what’s your strategy? Sarah Dewulf 13:05What works? Yeah, it’s been so I, I had systems in place when I first started that I’ve tried to tweak over the years, as Sharan SIRVA says, just because it’s tried and true doesn’t mean that it’s working right now. So I’ve advertised I used to advertise on Zillow that 10 years ago, that was huge for me, and I had a ton of customers come on clients come in that way. Now, I would never advertise on Zillow. So it’s little things along that I’ve just tried to tweak and get better. I should note that I also had a baby last year. And with that being said, I have an incredibly supportive husband and family and mom. And to which none of this would be possible without all of them. So it’s not just me. But I really to think two big things that my dad instilled in me is to create raving fans, and that customer service is a lost art. And I always remember when I go to a hotel and they go above and beyond maybe it’s my birthday, and there’s a bottle of champagne in the room. And it’s little things like that if you do more than what the customer expects. Any a lot. I shouldn’t say anyone but most people could be a realtor. It’s a lot harder than I think what people think. And it’s hard to grow your business and I also don’t think that people sit down and say okay, this is my business. I’m not just selling real estate, I’m I’m creating a business and I’m in charge of that. D.J. Paris 14:31I’m the business as opposed to in the in the businesses, all the stuff I need to do now my clients my prospecting all of the activities, and then on the businesses. Okay, let’s take a step back and look at this as a business owner. Where are their inefficiencies? Where can I delegate How can I make this whole process? All these processes run smoother? Sarah Dewulf 14:50Yes, yes. And I guess it’s it’s been interesting from 2010 to now seeing the difference in the market and in the Quad Cities we’re lucky because We don’t see these big huge drops in prices. We’ve, we’ve been consistent as far as equity goes. And so that helps. But it’s also not a big, it’s not a huge town like Chicago, but with Iowa and Illinois, we’ve got quite a few people. So it, I guess it’s just it’s important to look at your business and see what’s working and what’s not working and always be tweaking those systems. I think that oh, God, no. I said, when I started in your, you don’t have a lot of clients, and I was 23. And so a lot of my friends weren’t quite buying houses yet. And there’s things that I know that I did, right. And there’s, I guess, advice that I have that I should have done, I should have been working on Google reviews from day one I can’t D.J. Pa…

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    Why Buyers Should Purchase During High Interest Rates • Learning With A Lender • Joel Schaub Oct 30, 2023
    Show notes

    Welcome to the October episode of Learn with a Lender with Joel Schaub of Guaranteed Rate! In this episode Joel discusses the importance of delegation, how to make it a success and how this will help you grow your business. Joel talks about events he organizes every month. Joel also discusses rates and what he’s doing to stay busy during this period. Last, Joel talks about partnering with him and discusses his weekly newsletter. If you’d prefer to watch this interview, click here to view on YouTube! Joel can be reached at joel@rate.com and 773.654.2049. This episode is brought to you by Real Geeks. Transcript D.J. Paris 0:00There’s a strong argument to be made for buying a home, even during a high interest rate environment. We’re going to talk about why stay tuned. This episode of Keeping it real is brought to you by real geeks. How many homes are you going to sell this year? Do you have the right tools? Is your website turning soft leads and interested buyers? Are you spending money on leads that aren’t converting? Well real geeks is your solution. Find out why agents across the country choose real geeks as their technology partner. Real geeks was created by an agent for agents. They pride themselves on delivering a sales and marketing solution so that you can easily generate more business. There agent websites are fast and built for lead conversion with a smooth search experience for your visitors. Real geeks also includes an easy to use agent CRM. So once a lead signs up on your website, you can track their interest and have great follow up conversations. Real geeks is loaded with a ton of marketing tools to nurture your leads and increase brand awareness visit real geeks.com forward slash keeping it real pod and find out why Realtors come to real geeks to generate more business again, visit real geeks.com forward slash keeping it real pod. And now on to our show. Welcome to another episode of Keeping it real the largest podcast made by real estate agents and for real estate agents. My name is DJ Parris, I’m your guide. I’m your host through the show. And today once again is our monthly series called Learn with a lender with Joel Schaub from guaranteed rate now, Joel is the vice president of lending guaranteed rate. He’s been doing loans at a high level since 2003. And he’s got to that level because of what he does specifically for agents, which is that he gives back part of his commission to the buyer on every transaction last year alone, Joe gave back over four over $300,000 in closing costs to his buyers who worked with him and that puts Joe’s volume in the top 1/10 of 1% of all lenders nationwide. In fact, there’s 400,000 loan officers in the country and Joel is ranked number 137 out of that 400,000 Incredible last year. He did his highest amount of or he actually did 126 million last year. But let’s talk about this year because this is the most impressive number I really want you to focus on. Because this is really why I have Joel on the show. So we know that this is a tough year. This is 2023 We’re wrapping up. This is one of the toughest years for anyone in the real estate industry. Lenders, of course included. But this year alone, he’s closed 216 purchase transactions for just shy of $93 million. So when we’re talking to Joel that I want really us to distill what he’s doing, that is enabling him to continue to have success when so many loan officers and so many real estate agents are struggling. Joel has the secrets. We’re going to listen to him today. But if you’re looking for a loan officer, we cannot more highly recommend Joel he’s the very best we’ve ever worked with. He’s my loan officer as well. And I would not hesitate to refer him to everybody I know. So please consider that my personal recommendation, Joel can be reached at joel@rate.com J oel@rate.com. And email him because he has this great weekly newsletter where he tells you what’s going on in the world of lending so that you can better communicate that to your clients. You don’t have to read everything he does the reading tells you exactly what you need to know. But please reach out to him. You can also send them a text message or call him at 773-654-2049. Let’s say hello to the biggest Cubs fan. I know Joe Joel Schaub, and Joel Schaub 3:53thanks again DJ for having me on. And it’s funny when you were saying those numbers right, like we were talking before we got on the air here in terms of just everyone has lower production and you can busy regardless of how many deals you’re doing. It’s it’s about making sure that you stay active and keep your mind positive. So we’re gonna go through all the things that I’m doing and I’m an open book and I’m really excited to be here again, I D.J. Paris 4:19want to I want to ask you a question because this I think I’m going through this process myself we have a consultant that we’ve hired and you know, I we’ve never really been through this but he is having me go through a time value of money exercise to figure out what my what I’m currently making per hour, you know, as a I’m not an hourly employee, of course, but Joel Schaub 4:39wait a minute. Oh my gosh, I want to know about this. That sounds so D.J. Paris 4:44good. Yeah, cuz to know what my time is worth such that then I can say okay, I have these tasks to do. And is this something I could delegate out and actually pay somebody to do that isn’t you know, where I should be focusing my energy because it’s maybe not worth my time, or it’s something that just bogs me down to you, I feel, have really understood this and and really leveraged, you know, you have you have a great team in place you are the figurehead, you are the one in it, the front of everything. But I also know you’re really great at delegating out so that you can be in front of your clients as much as possible. So I would love to just sort of get a little bit of understanding of how you know, this is something you should do versus something you could you know, have someone else do because your time is better spent, you know, doing other things. When Joel Schaub 5:34I was first starting out, I wanted to control every part of the process, right? Like, that’s what I thought my value was, is that I can control it from beginning to end. And then I realized I am such a better delegator, I can absolutely hire somebody to do the job, I can train them. And I can make sure that they can do the job 80% as good as I can, so that I can move on and actually make a lot more money per hour, and I pay my people well. And the number one thing you want to do is try to replace yourself. And that’s the thing that I have done and built the team by not firing people that are exactly like you finding what your weaknesses are, and then hiring people to do those jobs for you. D.J. Paris 6:17Yeah, you really have threaded the needle so well with that, because it is a balancing act. Because the fear, of course, and I really I’m probably speaking for everyone who’s listening is that if I don’t control every part of the process, number one, like you said, maybe they are the person won’t do it as well. And maybe my clients might think, well, Joel should be doing everything. And the funny thing is you do almost everything because I’ve been your client and I know what the experience is like it is not, you are not just the figurehead who is sitting on top of a mountain that can’t be reached you are personally involved in I don’t think that’s how it works with all the big loan officer teams. I know. In fact, I know it isn’t. I know there are teams, where the person who is the face of it isn’t really interfacing with clients at all at all. And you have really figured out how to still have those great client relationships and run a business and a team. So I really applaud you for that. It’s I don’t know of any other team that quite does it the way you do it. So it’s amazing, I Joel Schaub 7:17want to share it. You’re exactly right. So if you’re if you’re a real estate agent right now, and I don’t know the production, right, and let’s say that you’re right now doing $10 million a year of production, and you want to take it to the next level, the one hire that you need to have is you need to be able to duplicate yourself and have somebody replying to your emails as you Okay. And so what I have here is I have a director of business operations, who’s in my inbox all day long. And he runs me like a puppet for real, like, make sure that my calendar is set, returns the phone calls to clients, and schedules everything as well as replying as me and setting up my day, my week and my month. And at first I thought this would never work. And now for two years, having somebody be you in your inbox completely frees you up to go out and get one more listing, go out and work with one more buyer. Your value isn’t replying to emails, or even answering the phone, I get the phone calls that are needed to me, but the buyers and the sellers really feel connected because somebody’s always answering and replying quickly. And D.J. Paris 8:27you know, the thing that I admire most I know this is sounding like this is a big commercial for you. But it is because of course I feel this this authentically towards you is this, this idea of delegation is really, really interesting to me, because what you what you seem to be able to do more effectively than a lot of other agents is and other loan officers is really understanding where you’re best suited. So you’re talking about delegating out, you outwork everyone in your in the in the activities that are generating the most income for you. So I know for example, you are just constantly at events and I think this is a great thing. You’re either hosting events or you’re going to events, almost, you know, most nights of the month really I know how hard you work and I think Realtors could really take a page out of your book and say hey, this this is a great way to stay in front of in your case realtors who can help bring business to you. And in a realtors case clients that could you know, obviously become become their clients. So can you talk a little bit about events and how you think about them and Joel Schaub 9:35I have a 30 day period. It’s not untypical that I’m doing 20 different events in any given month like today’s as we’re taping this I’ve had three events in the last two days, and they can range from small events where I’m helping real estate agents grow their business simple, happy hours, flower making events putting bouquets together. Wine tea He’s doing events, or right now one of the lowest cost events that we can do as a real estate agent is hiring a photographer right now and doing the fall and winter photos in advance. Right? Yeah. So this Saturday, I’m actually we have a Santa Claus, it’s a lot cheaper to get a Santa Claus in October, DJ. Yeah, that’s D.J. Paris 10:19a good idea. What a smart idea. For real. So Joel Schaub 10:23we have a Santa Claus. And we have a real estate agent. And so the Santa Claus for a three hour period is literally $250. And then we’re hiring a photographer, all in this event cost about $500. In this real estate agent has 60 families coming, they’re going to get their photos taken. And the agent then sends high quality photos via email, so that their clients can do a Christmas card, Hanukkah card, New Year’s card. And it’s so inexpensive. But agents don’t know how to do that. So partner with a lender that can actually split that cost with you. And that’s one great thing that we’re doing. And it’s just all the way up and down the spectrum from low cost to high cost. There’s things that we’re doing right now to grow the business. Six months out of the year, I’m doing 20 events per month. D.J. Paris 11:13I don’t know how you find the energy and the stamina for it, but you do and you’re great at it. And that’s what everyone in the local market knows Joel because he is so out in the public. You know, he is he is he is immersed in, in the, in our industry. And that is where you need to be. Let’s talk about rates. So rates are, you know, right now approaching the eights. At the time of this taping, we know it’s it’s a, you know, not the Preferred rates that anyone listening would like to present to their clients, of course, but this is where we’re at. So you are still going strong, you are still doing well. So I am excited to talk to you, because everyone else tells me Oh, it’s just uh, everyone’s sort of in the doldrums about it right now, but you are not. So I’m excited to learn what you are doing to stay busy and what you might recommend to our agents. Joel Schaub 12:05All right to either rates right now you’re exactly right DJ, as of today, they’re on a fast track towards 8%. And a lot of clients right now without the perfect credit scenario are well into the percents on a standard 30 year fixed rate mortgage, if they have any lower credit scores or lower down payments or unique properties, like a two to four unit building or an investment property. Okay, a perfect credit score, credit score, I should say borrower with 20 or 25% down, can absolutely get rates in the low to the mid 70s Right now, with minimal discount points. But that’s a far cry from even a year ago when they were in the low sixes okay. And so that’s kind of the atmosphere that we’re playing in right now. And so I focus on education, and you as an agent shouldn’t be doing the same thing. I have a hot take right now that I’ve been telling a lot of people and I’d be curious if you want me to share this hot take D.J. Paris 13:07all right, break breaking a break. We’re not breaking news, but we’re gonna we’re gonna dramatic pause for the hot take. Go ahead. Joel Schaub 13:15Well, this week, I’ve talked to several clients. And they were shocked when I said this. And once I explained it, they said, Wow, that makes sense. And two of them actually went under contract this week after going through this. So I said, now that you’re out looking at places with so and so realtor, I really hope that we actually go under contract before rates drop, I really hope rates stay as high as they are right now before you find the place. What do you mean I go, D.J. Paris 13:44so I don’t have any effects in front of you, but to be a screeching record. Joel Schaub 13:51And this is the truth. As soon as rates drop, if all of a sudden tomorrow rates were at five and a half percent, we’re gonna have a flood of buyers back into the market. And I explained, we had this I was living through it in 2020 and 2021. And most of the people that are listening here, if you were in the business, you remember how great it was, but it was terrible. Okay, terrible D.J. Paris 14:11for buyers. It was the hardest thing ever. Joel Schaub 14:14So follow me here, right? I said if we buy this home right now, and the rates are in the high sevens and good for you that you can afford it. Good for you that you have the downpayment, there are so many people that I talked to that actually unfortunately can’t qualify right now. And if they’re on the sidelines, you think it’s just one or two people. It’s 1000s of people that have this brilliant idea to wait for rates to come down. Okay, so if you buy that home at $500,000 today and rates are in the high sevens, as soon as those rates are in the fives, somebody’s gonna be willing to pay 50 grand more for your home because the payment is going to be so much less. And it’s true. And I don’t know where this is going to end DJ but this is absolutely what the next step in real estate is going to be rates We’ll be coming down. And that’s going to drive values up. And here’s why I know it to be the case here for real. One second, there’s no more inventory, we still aren’t getting new construction up to the level that’s going to put so much excess inventory into the market. And two, we don’t have any sellers that are really dying to trade their 2% or 3% rates in. So there’s not going to be a massive…

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    The 3 Lead Gen Sources Every Real Estate Agent Needs • Jessica Burton Oct 27, 2023
    Show notes

    Jessica Burton with Indyquest Properties talks about what brought her to real estate and how she built her business while having another full-time job. Jess discusses 3 lead gen sources she uses and how she utilizes social media and video. Jess also talks about the the importance of exercise and how it positively impacts her business. Jess discusses current market and describes how is she staying busy and motivated. Last, Jess talks about her processes that help her keep organized and in touch with her clients. Please follow Jess in Instagram. If you’d prefer to watch this interview, click here to view on YouTube! Jessica Burton can be reached at 281.704.2061 and jessica@indyquest.net. This episode is brought to you by Real Geeks. Transcript D.J. Paris 0:00Lead Generation is everything and we’re going to talk about your three main lead generation sources today. Stay tuned. This episode of Keeping it real is brought to you by real geeks. How many homes are you going to sell this year? Do you have the right tools? Is your website turning soft leads and interested buyers? Are you spending money on leads that aren’t converting? Well real geeks is your solution. Find out why agents across the country choose real geeks as their technology partner. Real geeks was created by an agent for agents. They pride themselves on delivering a sales and marketing solution so that you can easily generate more business. Their agent websites are fast and built for lead conversion with a smooth search experience for your visitors. Real geeks also includes an easy to use agent CRM. So once a lead signs up on your website, you can track their interest and have great follow up conversations. Real geeks is loaded with a ton of marketing tools to nurture your leads and increase brand awareness visit real geeks.com forward slash keeping it real pod and find out why Realtors come to real geeks to generate more business again, visit real geeks.com forward slash keeping it real pod. And now on to our show. Hello, and welcome to another episode of Keeping it real the largest podcast made by real estate agents and for real estate agents. My name is DJ Parris. I’m your guide and host through the show. And in just a moment, we’re going to be speaking with top producer Jessica Burton. Before we get to Jessica, just a couple of quick reminders. Actually, I’m gonna use Jessica as an example. We are always looking for guests. And we’re very lucky that we get pitched by PR agencies every almost every day with guest ideas. But if you’re somebody that maybe doesn’t have a PR team and thinks you have a story to tell, well reach out to us, Jessica did this. And we are having her on her show today. And she is amazing. And we wouldn’t have found her unless she wrote into us. So please let us know if you think you would be a good guest or maybe you know somebody in your office, that would be a good guest, you could just go to our website, keeping it real pod.com. And there’s a little Contact Us form and let us know if we should talk to you or maybe somebody you know, so think of the hero in your area, your local market that you’d love to know how they did this and we’ll reach out and try to get the interview. Also, please tell a friend about the show. And also leave us a review wherever you’re listening to us there. All right, let’s get to the main event my conversation with Jessica burden. Today on the show, our guest is Jessica Burton from indie quest properties in Houston, Texas. Let me tell you more about Jessica. Jessica Burton is an award winning realtor and continuous top producer she was licensed in 2016. That’s when she got licensed and Jessica draws from years of experience as a communications and marketing specialist and has created a reputation for her friendly client care, negotiation prowess and relentless dedication. She continues to use these professional skills to help her real estate clients find and sell their homes. Jessica is equipped with a deep rooted knowledge of the Houston real estate market always prepared with a local market perspective. And if you ask her what her business is built on, she will proclaim communication and care and dedication to her clients needs and goals. I want everybody to follow Jess on her website which sorry on Instagram, which is at just Kay Burton just GSSKBR to end just like its sounds and that’s Instagram and you can also find her on her indie quest website we will have a link to that on the show notes and by the way before we get started before just comes on or before she starts talking. She is in the process of looking for some assistance so if you are a possibly in real estate in the Houston area or if you are somebody that is looking for maybe an additional source of work while you’re building your business, reach out to Jessica because she may be a good fit for you Jess, welcome to the show. Jessica Burton 4:24Hi, I’m so happy to be here. D.J. Paris 4:26Can I call you Jess? Is that okay? Jessica Burton 4:27That’s what my friends call me so awesome. Well D.J. Paris 4:31I am super excited to to have you Jess is one of our listener of ours that has now is on our show and we couldn’t be happier that’s nothing brings me more pleasure than having somebody who has been a listener on the show. It’s really the most fun types of interviews I do so thank you for being a listener number one and thank you for taking time out of your busy busy week and and your mom and your your wife and your got a million other things going on. So thank you yeah, let’s I want To learn about you so and I want our audience to know about you. So let’s start at the beginning. I know you got your license in 2016, what brought you to real estate? Jessica Burton 5:07Yes. So, about 10 years ago, I started working in the legal field. So I was working with litigation attorneys in a marketing position. And honestly, a lot happened that year. So I ended up starting with this position was really excited about it had pivoted over from a fortune 500 company so much larger to a much smaller company, I’ve always been more comfortable with smaller companies, and ended up basically, you know, having a good start to it. But realizing really quickly, you know, there was no really upward growth for me, you know, I, it was a family owned business. And, you know, where I was, was, was basically the best that I was going to, you know, to do with the company, so, and that year, I actually, my, my dad passed away unexpectedly, and we were really, really tight. And, you know, it really gave me a lot of, I had a lot of introspection, you know, just about life, and, you know, what I the path I was going down, and you know, just just wanted just had a lot of, you know, insight and time to think about them. So, I had always really liked real estate and found it really interesting. So my sister is actually a broker in Austin. Oh, wow. And, you know, if for years, she would tell me about it, and I was just so fascinated by the stories and the people. I mean, as all of the real estate agents out there know, like, working with people, you just come across all sorts of, you know, exciting and interesting, people and stories. So, so for years, I was like, well, that’s her thing, you know, I need to go find my thing. So I avoided real estate, but then, you know, she encouraged me, she said, Just get your license, you know, I thought more about it was like, Okay, what’s a little bit of extra income, you know, on the side. And just, I started with Keller Williams in their coaching program for about a year and got a lot out of it, while I was still working in my marketing position in the legal field. Wow, yes. And D.J. Paris 7:16a lot to manage, and to things like that at once. Jessica Burton 7:19Well, I realized how much I loved real estate. So I was working, honestly, two full time jobs, you know, taking really trying to build my business with real estate, doing open houses on the weekends, really, you know, leveraging my my relationships with the my client attorneys who then turned into real estate attorney, excuse me, real estate clients. And, you know, just really realizing how much I loved this business. I mean, I love everything from design architecture, you know, the financial side of it. And then I feel like, you know, on the other side of that, working in the legal field, I really understood the importance about understanding, you know, the contracts, and, you know, the liability that goes along with that. So I was really, I made sure that I was very educated and, you know, knew exactly what was in those contracts. So I could explain that to my clients. And, you know, I was working with attorneys, so they, they have a certain way of thinking and, you know, a certain, I guess, you know, bar that they’re setting and their expectations of who they work with. So, you know, I was trying to keep up with that. And so I, I basically stayed with my, with the marketing position, until 2021. And I was doing around that time, I was doing probably, you know, closer to seven to 10 10 million. And this is all while working in D.J. Paris 8:52the two jobs. That’s amazing. And Jessica Burton 8:55I got pregnant with my daughter. And this was COVID, too. So I just realized I was like, I do not want to keep doing this. I was nervous about taking that next step. You know, as you know, there’s the security there with the health insurance, the salary, and you know, I just I wanted to, you know, make sure I was gonna be taking care of myself, but I also was ready to take that leap of faith. So I took that leap of faith to dove in 100% real estate in April 2021. ended up doing my best year ever that year, which a lot of people did. And I also was awarded one of the top 20 under 40 Real estate agents in Houston that year. So I think it was a little bit of a god wink like, hey, you know, you, you made the right decision. And yeah, and I was I was like working in the delivery room. I was out at showings three days after I delivered my daughter. So yeah, D.J. Paris 9:59Yeah, I Jessica Burton 10:00got a wild ride. D.J. Paris 10:02I really, it’s really an impressive story. And I think that, you know, as you were saying that I was thinking, we have probably a lot of listeners who have been in that similar situation where they were doing this maybe part time or in your case, you have two full time jobs. But even if you’re doing another job full time and real estate part time, at some point, making that that leap requires a tremendous amount of courage, and sort of willingness to cut that cord of like the salary and all of the benefits of the sort of more stable position that isn’t as risky, as far as you know, jumping off without a net, and you basically cut the net. And I wanted to just honor all of our listeners who have made that journey. And pretty much anyone who gets into real estate essentially goes on a similar journey, but especially if you’re coming from this secure and stable environment, where things are very predictable at least financially, and making that leap. So everybody who’s gone through that I we just built just Can I honor you, but I honor you as well for doing that. I think that again, it’s it’s something we don’t we don’t congratulate ourselves enough for making big steps. I think, you know, that’s sometimes the first step is the hardest, but it’s also the most important one. So congrats on that. Yeah, so I want to know how you grew your business. Because you know, you’re a we’ll call you a younger realtor, I don’t know if you feel young. But I consider you a younger realtor, you’re you’re still new ish in the business, even though you’ve been doing this for seven years now. But you also were 40 under 40. So I would love to know, like how you started marketing, you talked about, you know, hate my previous position, I had access to attorneys. So that, you know, led me I heard that correctly led me to some real estate attorneys and I sort of had some connections, there are just other attorneys maybe you worked with, but how did you build your business? Jessica Burton 11:52Sure. Well, I love being around people, I always have since I was a child, I am involved in a lot of different organizations. So always been drawn to just philanthropy and volunteerism. So if there’s an organization out there, I’ve probably been a part of it. And, you know, really, that was me, just I really liked to be a part of my Houston community. So you know, I’m part of the Junior League in Houston, part of the Houston rodeo, try to join my we have a civic association in my neighborhood. So try to get involved there. I’m not a gardener, but I’m in the garden club. And, you know, really what I what I’ve learned over the years, and I really think it takes so much grit in this business. I mean, you really, you have to reinvent yourself, and you have to pivot. And what I’ve determined that works, that has worked best for me is really having three lead generation sources at once. And of course, you know, we’re we’re in a industry that ebb and flows. So you know, just being able to evolve and adapt is is very important. So really, it’s I focus right now and have for a while on when I got started. I’m sorry. That’s what we’re talking about. When I got started. It was mostly open houses. I mean, that was really that was where I got so good with scripting, you know, so good with just talking to people about real estate. D.J. Paris 13:31And did you have at the time listings to do open houses for or were you asking other agents in your office? Jessica Burton 13:39Yes, so, so about a year into my real estate career, I moved over to a smaller brokerage. And this our brokerage, I’m still there, I’ve been there about six years is we are led by a wonderful broker and his wife, they’re, they’re just a dream team. And he, Creston is my broker, he is a wonderful, just influence and mentor. And, you know, he was willing to allow, you know, agents and myself to go and host these open houses. So, you know, when I first got started, I was really buyer heavy, as a lot of agents are so, you know, I didn’t have the opportunity to have many of my own listings at for sure. So of course, that’s changed through the years. But the open houses and then of course, you know, my CRM has been a really important tool so I actually use follow up boss and I love it. I love I’ve used a few others that one just seems to work best for me. There’s a lot of great tools in it. And you know, really just pivoting with advertising, figuring out you know, when it is tangible, you know how I can how I can use that but I’m also I use social media a little bit more in the big I mean, but I’m really utilizing it now. And so I’ll talk more about that as well. D.J. Paris 15:04So your three sources? I hear it, was his philanthropy one of one of your sources, or is that more? Anyway? What are your three? Your three marketing sources? Mine Jessica Burton 15:14are open houses, advertising, and then social media at this time? D.J. Paris 15:21What kind of advertising are you doing? Just out of curiosity? Jessica Burton 15:25So, you know, it really depends on I think there was a show recently, and someone was talking about, you know, understanding your demographics and how they get information. So, I usually I actually send postcards to, you know, the, the older demographic that really appreciates us and doesn’t throw away the mail. Because as we know, you know, the younger generation doesn’t really, you know, appreciate that as much. And, and then advertising in local newsletters, newspapers, some web uses me websites, and really, you know, it’s something that I track for about I try it for about a year. And if I don’t have any tangible return, I’ll usually pivot to something else. But what I’ve realized is that it’s important to be consistent. D.J. Paris 16:18Yeah, you’re right, it especially with some of the outgoing mailers, or phone c…

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    How Top Real Estate Agents Negotiate • Monday Market Minute • Carrie McCormick Oct 23, 2023
    Show notes

    In our October episode of Monday Market Minute, Carrie McCormick from @properties and Christie’s International shares tips that have worked for her while negotiating in creating a win-win situation for everyone. Carrie emphasizes the importance of knowing what your client wants but also paying attention to the desires of the other side of the negotiation. If you’d prefer to watch this interview, click here to view on YouTube! Carrie can be reached at carrie@atproperties.com or by phone at 312.961.4612. Please follow Carrie on Instagram by clicking here. This episode is brought to you by Real Geeks. Transcript D.J. Paris 0:00Today we’re going to be speaking with one of the top Realtors in the country about exactly how she negotiates for her clients. Stay tuned. This episode of Keeping it real is brought to you by real geeks. How many homes are you going to sell this year? Do you have the right tools? Is your website turning soft leads and interested buyers? Are you spending money on leads that aren’t converting? Well real geeks is your solution. Find out why agents across the country choose real geeks as their technology partner. Real geeks was created by an agent for agents. They pride themselves on delivering a sales and marketing solution so that you can easily generate more business. Their agent websites are fast and built for lead conversion with a smooth search experience for your visitors. Real geeks also includes an easy to use agent CRM. So once a lead signs up on your website, you can track their interest and have great follow up conversations. Real geeks is loaded with a ton of marketing tools to nurture your leads and increase brand awareness visit real geeks.com forward slash keeping it real pod and find out why Realtors come to real geeks to generate more business again, visit real geeks.com forward slash keeping it real pod and now on to our show. Welcome to keeping it real, the largest podcast made for real estate agents and by real estate agents. My name is DJ Parris. I’m your guide and host through the show today, as always, is our monthly series called The Monday market minute with Carrie McCormick from the Carey McCormick Real Estate Group with AP properties here in Chicago. She Carrie is a top top one she’s more than a tough 1% Pretty she’s a top point 00 1% producer in Chicago with over 20 years of experience helping buyers sellers and investors. And just to show you how much production she does. There’s about 47,000 realtors in the Chicagoland area Carrie is often ranked in literally the top 15 Sometimes the top 10 sometimes higher than that. So she is an amazing superstar. And she is an expert in everything from first time homebuyers, veteran investors, and luxury properties. She also works with a lot of developers and is often chosen to represent their high end developments. Please visit Kerry at our website, Kerry McCormick rt.com. And also please follow her on Instagram, Carrie McCormack real estate, we will have a link to that in the show notes and want it by the way, Kerry’s Instagram, or social media in general is so effective, that she was just recently nominated for Best real, it’s the best realtor social media in Chicago. And you can actually vote for her by going to the link in our show notes for Chicago agent magazine. So if you’d like Carrie and loved listening to her episodes, please consider voting for her in she’s actually social media influencer of the year. So check, check that out and vote for her please. All right, Carrie, welcome once again to the show. Carrie McCormick 3:16Thank you. Thank you. And I’m just trying to think how long have I been on your show? D.J. Paris 3:21Five or six? Well, ever since the beginning. So I think it’s been at least five years thinks six years. Carrie McCormick 3:26I just I think back to the beginning. So thanks for having me. And I love being part of it and sharing my knowledge and listening to all of your guests as well. I think it’s a great community to be part of. So thank you. D.J. Paris 3:39Well, whenever I run into You’re welcome. And thank you. And whenever I run into agents here locally in the Chicagoland market, they always reference your episodes, in particular, because you are so well respected and regarded in Chicago, and you know, of course elsewhere, but it is it is always fun. You know, because we don’t I don’t do so many Chicago episodes anymore. And so it’s nice to when I run into people, they’re like, oh, my gosh, I can’t believe you have carry on the show every every month, like you’re very much looked up to in this industry. So what would you like to talk about today? Carrie McCormick 4:12Well, we’re in the fall market here in Chicago. And you know, we’re in q3. And I feel like negotiations on deals have been changing a little bit. So, you know, there’s all different types of negotiation strategies. And as everyone knows, each deal is different. We have a lot of different personalities in the deal. You know, the sellers, the buyers, the brokers getting obviously are involved. Families sometimes get involved. So there’s just a lot of personalities and I just wanted to share some tips that I have in that have been successful for me in negotiating in creating a win win for both. I mean, I think that’s a common term that people say is you know, everyone feels like they want When are both sides are upset, you know, you’ve got a great negotiation going. But you know, there’s ways to strategize and get to the finish line. So I thought it’d be helpful to share what I know. And the first one is to figure out what the other side wants, and what drives them to be making these decisions. So in our industry, obviously, it’s buying and selling a home. So think about your first showing with the person, that’s your time to really interact with that buyer, or the seller and the broker to ask questions, obviously, we’re there to sell the home. But throughout that process, you know, we can ask questions that are about, you know, where do you live? Where are you currently living? Now? What do you not like about your house? Is it too small? Is it too big, and obviously, don’t ask it the way I’m asking them now. But you know, you you learn about their family, you learn if they’re renting, this is going to help formulate, if they are to make an offer on your listing is now you’ve got a little bit of background on them. Right. And again, it’s not it. It’s about leveraging your position, but it’s also the point of it is figuring out what they want, and what drives them. Right. So if they’re renting, Oregon, if they’re in a house in the neighborhood, and they’re having a child and schools are important to them, they really want to play room, you know, again, asking the right questions is going to lead to understanding your position when shooting, and you learn what’s personally important to them. Right? I also think it’s a good idea to not only understand what the buyer’s or seller’s want, but also you’re in front of their representative their broker. So you know, learn a little bit about that broker, what’s their negotiating style? Like? What is their track record? Have they sold in the neighborhood? Do they understand the cups? You know, maybe that broker doesn’t really know, the Linkin Park, single family home market, you know, so you can be an advocate to them and say, Hey, listen, I know that you haven’t sold a lot of homes and Linkin Park. So I went ahead and I prepared the CMA for you, Mr. Broker, you know, this might help just kind of show you what the last six months have looked like here. D.J. Paris 7:16Wow. So I just want to pause for a second because that is a very, very interesting, I’m curious. So basically, you have a buyer, and you’re bringing them to a listing, and then you can do some due diligence on the listing agent. And you can actually see if they’ve sold homes via the MLS in that market before, if you don’t recognize the name, or if it’s somebody that hasn’t doesn’t have a track record, you then will reach out and say, Hey, I know you may be new to this area, or you know, not as familiar with it, here’s some information that might help you. And is that usually well received? Because I could see agents getting offended. But that but I guess it’s all in how you present it. Carrie McCormick 7:55And it’s the delivery of the information, right? You know, and yes, I’m sure some people would get offended by that. But it’s not in a it’s just more of an educational, but I really don’t go that route. And unless I know my clients interested in the home, you know, I’m not gonna go do do all that due diligence. But sure, you know, and again, you the showing process is kind of like an interview process, right? Because especially if I’m with a buyer, and well, let me just reverse it, I’ve had buyers come into my listing, and they’re very difficult, right, they just they rip apart the home, like, Oh, my God, look at the way that this looks, this person hasn’t taken care of the home, and you can just tell with the personality, you know, they don’t like it or you know, they’re not there, they’re going to be difficult or you know, so you just kind of need to observe and understand. You know, what is the buyer, maybe the buyer wants to get the kitchen, you know, so I know now that when they come in with an offer, it’s going to be lower, because they need to factor in their costs. So again, during the showing process, of course, our job is to sell the home and highlight everything, but be observant, ask the right questions. So if that person was to make an offer on your home, you do have a little more information of what’s important to them, what drives them, and how to successfully get to a reasonable price when they make the offer. The other one is which I think is very important. I I’m primarily what we call a seller’s broker, I represent sellers, right. So understanding what my leverage is, right? So if I have a listing that’s on a wide lot, modern finishes in a great school district and there is nothing else on the market like that in Lincoln Park. I’m just making up a story. I know what my leverage is in this market, right? So when I’m there presenting the home, again, I can point out all of these facts and my cost per square foot. You know the age of the home the attributes that my home has that no other home has it it, if my home has everything every other home has, I’m not going to bring it up, I don’t have any leverage because there’s 10 other homes in the market that have the Sub Zero fridge up, right. But if my home is the only home that has x, I am definitely going to make sure I point that out and pointed out that I am the only home that has x. That’s my leverage, right. So again, understanding what that buyer wants. And then knowing what my leverage points are, make sure that I highlight those during my showing. And these are all very done, obviously, professionally and in good spirit. But again, the underlying message is preparing for that negotiation and preparing to get this house sold. The other one I wanted to mention is I love this one is agree on when you get an offer, agree on the easy stuff at the beginning. And what I mean by that, obviously, price is always going to be the contentious point of a negotiation, but agree on the small stuff, whether it’s a closing date with that not that small stuff, but you know, closing date or their pre approval letter or I don’t know, whatever it is, if there’s small stuff that they’re negotiating, just agree on that stuff. It just sets the tone for a nice negotiation. Two examples that I just had recently is we were kind of in the standoff of $100,000 apart on a deal. I’m on the seller side, you know, the natural thing is to meet in the middle, right? And that’s kind of everyone’s Oh, just let’s meet in the middle. When when. And so I prepped my seller for that. I said, Listen, we’re $100,000 apart on a multi million dollar deal. It’s it’s peanuts at this point, I’m the buyer is going to come back and split the difference, right? And he’s like, okay, a typical negotiation, right? The buyer came back with 60,000, instead of splitting the difference. And, and the broker said, We’re doing this to show good faith, that we’re a good buyer, and we want to get it done. And I thought, What a great move, he just made art. You know, it was $10,000. But what that did was my seller was so happy with this buyer. And said, let’s take it I mean it was done deal, sealed and delivered. Now we’re gonna go into negotiations of inspection items. Well, what did that seller just or the buyer just do? Sorry. He set himself up that if anything comes up in negotiations, my seller now thinks he’s $10,000. Ahead of that split in the middle thing he may give into it. But anyways, I just thought it was D.J. Paris 12:43Oh, that’s easy. I didn’t think about that. That’s yeah, that’s great as well. Yeah, Carrie McCormick 12:48that guy’s brilliant. Listening, he did a brilliant move. Another thing that just happened, which I also thought was brilliant, which came from me, so I have to take credit is I did a showing, and the client fell in love with a chair. Love this chair, you know, and so when they made the offer right out the gate, we said, you know, thank you for the offer. You know, we understand how much you love that chair, we just want to give you the chair, if you get if you buy the house, we want to give you Yeah, and the buyer was so happy. And we set that tone of that negotiation. In a good spirit. The buyer was so we thought that was so thoughtful. The broker came back to me said, Okay, now what do you guys want. And I said, nothing. We don’t want anything. I mean, obviously, we’re going to negotiate. But that was just a good gesture. My client knew how much you guys love that chair there, it’s not going to fit into their new home. If we come to an agreement, no strings attached, we want you to have the chair. D.J. Paris 13:49And that really requires you as the listing agent paying attention to the buyer and noticing Ooh, there’s something we could maybe we could do something for them. Because it’s probably not that common that somebody walks by or walks in and goes, oh my god, I gotta have that chair. Because they’re obviously thinking, you know, they’re gonna probably replace all the stuff that’s movable anyway. But I guess when you hear that, that’s an opportunity for you to come back because people get so emotionally tied to things. And yeah, and that is a great way. Especially furniture, I mean, furniture is a thing we just get, we get really excited about when we see a piece that really is like that would look cool in my place. So yeah, that’s a great, so those are two unbelievably good suggestions. Carrie McCormick 14:34So writing from a place of goodwill, right. So, and understanding again, in the beginning of a negotiation, you know, what is your purpose? What is your leverage, what the buyer wants, what the seller wants, and you can convey all of that and be strategic. And of course, at the end of the day, you know, you want to get the we’re fiduciaries to our client we want to get you know the best deal possible, but there’s ways to kind of maneuver that where everyone comes Out of the negotiation, feeling good about it. And that’s what we want. We want everyone to feel like they won. D.J. Paris 15:07And do you often if you don’t, maybe often, if you don’t know what the other side wants, I guess this is where good relationships come in where you could talk to the to the, you know, the buyers broker and have those conversations of yes, okay, well fit well with negotiating the price. But what are there any little things that we can agree upon now? To get them out of the way? I love that? Yeah, Carrie McCormick 15:30no, it’s easy. And my last tip to you this one, I say, exercise with caution with severe caution is, sometimes we need to put the decision makers in a room tog…

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    Step By Step Buyer Checklist For Real Estate Agents • Breaking Down Ali’s Systems • Ali Garced Oct 19, 2023
    Show notes

    Welcome to Breaking Down Ali’s Systems mini-series with Ali Garced. In this mini-series Ali will be explaining how she built her systems both for buyers and for sellers. In the third episode, Ali continues where she left on her Trello checklist during episode 2 and also continues to cover the entire homebuyer checklist. Please follow Ali on Instagram here. If you’d prefer to watch this interview, click here to view on YouTube! Ali Garced can be reached at ali@garcedrealty.com and (914) 318-4918. This episode is brought to you by Real Geeks. Transcript D.J. Paris 0:00Today our friend Aligarh SID is going to share with you her exact buyer checklist that has netted her hundreds of real estate transactions. Stay tuned. This episode of Keeping it real is brought to you by real geeks. How many homes are you going to sell this year? Do you have the right tools? Is your website turning soft leads and interested buyers? Are you spending money on leads that aren’t converting? Well real geeks is your solution. Find out why agents across the country choose real geeks as their technology partner. Real geeks was created by an agent for agents. They pride themselves on delivering a sales and marketing solutions so that you can easily generate more business. There agent websites are fast and built for lead conversion with a smooth search experience for your visitors. Real geeks also includes an easy to use agent CRM. So once a lead signs up on your website, you can track their interest and have great follow up conversations. Real geeks is loaded with a ton of marketing tools to nurture your leads and increase brand awareness, visit real geeks.com forward slash keeping it real pod and find out why Realtors come to real geeks to generate more business again, visit real geeks.com forward slash keeping it real pod. And now on to our show. Ali Garced 1:30Welcome back to part three of the buyer series checklist. Again, this is what my group does. We love our checklists, we put everything in the checklist so that way we never forget anything. We can sleep easy at night and not wake up in the middle of the night thinking oh my gosh, did I do this? No. We’re gonna reference the checklist. Anything that you do more than twice should be part of a checklist. So welcome back. Aligarh said ally, the agent on all social media. If you have been enjoying this series so far, please go ahead and give DJ and keeping it real a review five star review on whatever platform you’re listening to this on, whether it’s YouTube, or Apple or Spotify, please go ahead and do that DJ does a lot for bettering this industry. And I love that. So if you are catching this on part three, and you have not yet watched part one or part two, I advise that you go to part one. And you watch that on YouTube, as opposed to listening to it. Because as much as I’m trying to vocalize exactly what I’m doing, it’s better if you follow along on the computer and can see and create your own checklist. If you don’t want to ask me for the checklist here, you can create your own checklists, just following along because I’m sharing my screen on everything. So otherwise, if you want the copy of my checklist, I am giving these away for free, just meet with me first text 520-341-2552. Or you could just find me on social media. Again, that’s ally, the agent, I have been meeting with a couple of you and it’s so nice that just being able to share a checklist and help other agents out. I love it. I’m here for this. So text me I’ve got a lot of reach outs on here for you. So let’s get started on the Trello checklist, where I left off at the end of part two of the series was the inspection period and the appraisal period. So assuming that the appraisal comes back and you know buyer and seller agree, or it comes back right at the purchase price. Excellent. The next step is or the next section rather is the before closing checklist. So first item on this checklist is to email clients the before closing checklist aka buyer email number five. And again, when you when you meet with me you get all these emails as well. So what does buyer email number five say? Well, what a good question. I’m so glad you asked. Okay, the first thing again, on every single one of my emails is a video so few people do this. Again, people this is not only another touch that a lot of other realtors aren’t doing. It’s a one time video that you create for all of your clients. And they get to see you and hear you again and you know, it’s almost as if you’re right there with them telling them hey, these are the next steps. So what does this three minute video say I pretty much just relay everything of what’s already in the body of the email and the text. Because again, if I were to just send this portion here if you’re looking along it’s just words and it’s so lengthy and it’s so boring who wants to read this even I don’t want to read it so therefore even though I made it you know bullet bullet format you know, no paragraphs or a few paragraphs it’s boring so make it as easy for them as possible to follow along. Boom they can click on this it goes straight to my bom bom which I pay for 23 bucks a month for the unlimited. I highly suggest you do the same you can also do loom as well. So, the next steps, what does this What the What does the text of buyer email number five say? It says number one, transfer all your utilities over to your personal name on and your credit card your checking account starting at the closing date. In Arizona, the date of closing or close of Escrow belongs to the buyer, it could be different in your state, definitely check with your team lead your broker, your you know, your state leaders. Also, along with what so essentially, what does the utilities entail the water sewer trash, the electric, the gas, etc. You also want to make sure that the solar lease or the solar loan, if that applies in this case, is transferred over. So in that way, the seller doesn’t have that anymore, and the buyer can take over the the loan or the lease whatever may apply. Number two, so important, schedule a locksmith to change the locks on your property the day of closing once you record. So again, it depends on you know, it might be different in other states, so so definitely check with your broker, I have had a personal scare with this where on my second closing ever, I was representing buyers, and they purchase a house from a bigger company. And it about two days later, they had not yet scheduled the lock the locks to be changed. And around midnight, this big company goes into their house barges into their house and tries to get them to move out of the house claiming that they were squatters. It was a whole thing. They said that there are no emergencies in real estate, that was actually an emergency. That was so scary. So even if you have never had any bad issues with this, please use my example to tell your buyers the importance of changing the locks as soon as the property records as soon as you can in your state. Number three, of course, schedule internet and cable because internet, at least in my area takes a long time to schedule. So you want to make sure that they are ahead of the game, the earlier they can do that the better. Again, this is this goes out about a week before closing. So it gives them enough time. And any other subscriptions or people that they’ll need, for example, if they have a pool scheduled the pool company, schedule the past the weeds. You know, I’m trying to think of other other things, but it’s all pretty much that we have here. And what happens as you scroll down in this email, then I say it’s been great working with you. I’ve loved helping you through this home purchasing journey. Again, I repeat that also in the video as well. And the bottom of this email, I say Can I ask you for a favor? Do you know if anyone else was looking to buy or to sell. And this can be in any state not just in, you know, enter your city and state? Because from there, you can get referrals. And I’ve gotten referrals this way. It’s been great, actually, not from this email, but from me doing this also in a text. And I’ll explain more of that in a bit. And if they do have someone you know, can you start a group chat and introduce me to them, instead of them. Passing on your phone number, what you want is for them to start a group chat with that potential buyer with that potential seller with you on it that way. It’s a warm handoff, and it’s a better conversion rate after that. And then I explain what what referrals mean, because a lot of people don’t realize I don’t really know what that means. You know, my business runs off referrals. Clients don’t know what that means, especially if they’ve never been in a business owner. So I explained that to them. So boom, I sent by your email number five to the all buyer parties and heading back to this Trello checklist now. Then I asked them to write a review. Again, this is about a week before closing check the checklist there. So sometimes buyers aren’t comfortable yet. They want to make sure that they close, that’s totally fine too. I do reiterate to them, that the review is just based off of me as a person so far in their experience, so they don’t have to wait until closing. But if they prefer to wait till closing totally fine. I’m here for it. Thank you so much. So of course Zillow is once you actually have a closings, but Google doesn’t have to be so you can ask for several reviews from the same clients throughout the process. And that’s exactly what’s next after that is to do it on all of the review platforms. Google Zillow, realtor, Facebook business page if you have that, YouTube, whatever it might be. After that, complete the final walkthrough with the buyer or if the final walkthrough waiver applies then make sure that all the parties sign and it’s sent over to the brokers for the review. If you’re at the final walkthrough, take the keys out of the super box and put them in a General Contractor lockbox because sometimes you know listing agents of course coordinate with the listing agent, they’ll want to use that super box and, you know, immediately push it on to the next listing that they have. So definitely don’t want to keep your keep the keys in there. And you definitely want to confirm with the listing agent, that it’s okay that you remove those keys. So of course, just talk to them and figure out a spot to where the keys are safe. And not yet in the buyers control before you know recording, never do that. So just over communicate with the listening agent and work something out there. Then top again teleclasses scheduled locksmith to be to be done after closing, or do the closing gift I just started on with client giant and I love it. I personally am so bad at thinking of closing gifts. Oh, it is. so rough. I it’s just a blank sheet of paper when I think of what to give a glide for closing. So I signed up for client giant, I’m liking it so far, it’s actually pretty good price. Like for example, VIP clients are like 100 bucks for the year for gifts a year. So it’s 25 bucks. And I don’t have to think about it. Yes, please. So reach out to them. In case you also are like me and are a terrible gift giver. Otherwise, if you already have clients client gifts, you know that you already know what to do, I have made the mistake of ordering them too early like before appraisal because I wanted it to be done on time. And I wanted to give it to the client right at closing, like when they’re signing or when we meet at the house and I give them the keys. But as you know, 25% of all contracts fall out of escrow. So sometimes you’re left holding the bag, and sometimes you’ll give it to them anyway, it’s kind of awkward, you know, whatever. So you want to make sure that all the contingencies are removed before you order a gift. Don’t learn from my mistakes, please. So then, again, at the bottom here, as we continue scrolling through the checklist, just confirm that the clients and the spouses or even adult kids so that you’ve received a review on whatever platforms you’re looking for, again, with Google, it could be character. So hey, Ali was a funny realtor. That’s that counts. You know, whatever it might be. It helps. So you definitely want to definitely want to increase your Google presence because Google is the number one website in the world, followed by YouTube, which is the number two, Google owns YouTube, you need to be on both. So if anything, focus on YouTube, Google reviews with your Google business page and YouTube. But I have a whole a whole bunch of other videos on on YouTube, I’m definitely increasing my presence there. So day of closing, if the sellers are in town, oops, I meant to say if the buyers are in town, if the buyer, let me fix this right here. If the buyers are in town because the buyer checklist are in coordinated with them go to the closing, go to the signing, make sure that title tells you when when the signing is sometimes there’s a lot of lost communication, there’s have to stay on title to make sure that they tell you when the closing is asked me how I know. Bring your sold key or any sort of additional, you know, something that you want in social media for the clients to post on their pages as well as you to post on yours and your website. If the buyers are out of town, then go ahead and congratulate them call them and FaceTime them. Good phone calls are what people like. So definitely anytime you have good news, call them, don’t waste it on a text. So it’s like people love hearing good news. Then if buyers, again, being that I work with mainly military, a lot of all military have access to bass. And a lot of times the title companies will waive the notary fee, because the buyers or the sellers, whatever military clients that you have, have access to the base and they can avoid paying that $200 mobile notary fee. And they instead they could just go to base and sign there. This helps a lot when your clients are coming out from out of country stay say they’re stationed in Japan or Korea right now they can go on base there, you know have have the closing documents faxed over to the legal base on there, they coordinate with legal and they can sign there and then fax it back. It saves them 200 bucks. There’s no buyers will have to go anywhere to travel. It’s it’s super, super easy. I really liked that a lot. But of course if they don’t have access, if they’re not military, then you can just disregard that. That checklist or that check. Then next title is going to be asking you for the information that’s needed to get you paid, of course, very important Dante. So this goes specifically more into exp stuff where we have sky slope and it tells you you know what buttons to click here to make sure that you get paid. Again, if you’re in a different brokerage, then ask the other, ask other agents around you how to make sure. And then right before closing, call the buyers again with the new saying, hey, so far, so good. Just wanted to say that we are on track. Do you have any questions? And then as this is a perfect opportunity to ask for more referrals. So do you know of anyone else that is that’s looking to buy right now? Or do you know anyone was looking to sell? And then usually, again, because a lot of clients don’t know how our business works? Or what referrals even mean? They’re usually like, No, I’m the only one I know, moving to Aurora, Colorado. And that’s when you can say, I actually can work in any state I can. Do you know, if anyone else is looking to move in any state, I would love to help them find an agent that’s right for their needs. And usually, at that point, you know, what’s the most what’s the most common responses? No, I don’t. And then I find that that that’s a great opportunity for you to really drill in to what to, like activate their memory is specific examples. Usually, what I find is when people are looking…

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    How To Get Over 100 Real Estate Referrals On Social Media • Rachel Adams Lee Oct 18, 2023
    Show notes

    Rachel Adams Lee with the Rachel Adams Lee Group in Northern California talks about how she got into real estate. Rachel discusses how in her first year she knocked 200 doors and held 3 open houses every week but sold no homes for 4 months. Rachel describes how she built a business model around social media and discusses the biggest mistakes real estate agents make in social media. Next, Rachel discusses how to convert a follower into a client and how to do lead generation on social media. Last, Rachel talks about her programs focusing on social media and how to build presence there. To get 20 Hooks to go viral click here. Sign up for Rachel’s coaching on social media here, or sign up for video reels and posts here. If you’d prefer to watch this interview, click here to view on YouTube! Rachel Adams Lee can be reached at 916-226-1601 and rachel@racheladamsleegroup.com. This episode is brought to you by Real Geeks. Transcript D.J. Paris 0:00Today we’ll be talking with somebody that generated 131 referrals in the last 12 months, all from social media and she’s going to tell you exactly how you can do the same. Stay tuned. This episode of Keeping it real is brought to you by real geeks. How many homes are you going to sell this year? Do you have the right tools? Is your website turning soft leads and interested buyers? Are you spending money on leads that aren’t converting? Well real geeks is your solution. Find out why agents across the country choose real geeks as their technology partner. Real geeks was created by an agent for agents they pride themselves I’m delivering a sales and marketing solution so that you can easily generate more business. There agent websites are fast and built for lead conversion with a smooth search experience for your visitors. Real geeks also includes an easy to use agent CRM. So once a lead signs up on your website, you can track their interest and have great follow up conversations. Real geeks is loaded with a ton of marketing tools to nurture your leads and increase brand awareness visit real geeks.com forward slash keeping it real pod and find out why Realtors come to real geeks to generate more business again, visit real geeks.com forward slash keeping it real pod. And now on to our show. Hello, and welcome to another episode of Keeping it real the largest podcast made by real estate agents and for real estate agents. My name is DJ Paris. I am your guide and host through the show. And in just a moment, we’re going to be speaking with Rachel Adams Lee. But before we get to Rachel, just a couple of reminders. Please, as always tell a friend about this podcast. Think of another realtor that maybe could use some encouragement or new strategy or new skill and turn them on to this podcast. We appreciate it. Also, leave us a review let us know what you think of the show. So whatever app you might be listening to us on let us know we read every review and always are here to make changes to better suit your needs. Alright guys, that’s it. Let’s get to the main event my conversation with Rachel Adams Lee. Okay, today on the show, our guest is Rachel Adams Lee from the Rachel Adams lead group in Northern California. Let me tell you more about Rachel. Now Rachel Adams Lee is just a small town girl Making Moves. She has a top 1000 agent in the US. She is also a multi passionate entrepreneur and mother of three boys by the way, all under four years old at this point. This is a busy woman. Also, if that is not enough, she also runs for six and seven figure businesses with their hub husband and lives life on their terms she loves helping others tap into their true potential and build the business of their dreams. Couple of fun facts positivity is her jam. You can find her snuggled on the couch in yoga pants, hair and a messy bun with her laptop. She is five feet tall and loves all things social media obsessed with having a healthy marriage what a great thing to be obsessed about and thinks Nutella should be its own food group. I might disagree. But I think Nutella is a I think Nutella is somehow hardwired for females more so than males in my experience, but I do like it as well. I got a couple of things I want to share with you guys. As far as things to check out. If you are an agent in Northern California, you’re not, you’re going to want to do this even if you’re happy at your current firm because what Rachel does is really really cool. Her team is expanding. Check out what they offer Rachel Adams Lee group.com link to that in the show notes. And we’re going to be talking about a couple of our businesses today. One is called Hello social coaching if you want good coaching for social media, hello, social coaching.com And also, if you would like somebody to help you with your videos, get social leverage.com We’re gonna be talking about that as well. So again, hello, social coaching.com Get social leverage.com Don’t worry about remembering those. Just go into the show notes and click. Alright Rachel excited to have you. Rachel Adams Lee 4:24Thank you. I’m stoked to be here. Send you guys all the vibes from Northern California. D.J. Paris 4:30Well, that’s what Californians are good at vibes. You don’t you know, I’m in the Midwest. We don’t have that word. We don’t even know how to interpret that word here. But we but we do love California vibes. Of course everyone does. Let’s start before we get into all the cool social stuff and by the way, the stuff I’m when Rachel starts telling her story about the success she’s been having and our team has been having with social, you are absolutely going to want to hear this. It’s shot thinking I’ve been doing this for six years, and I’ve had countless people on here who have social strategies. Rachael strategy is really, really awesome. So hang tight for that. But Rachel, let’s start at the beginning. How did you get into real estate? Rachel Adams Lee 5:12Oh, let’s go back. Okay, so, real estate in 2012. So my grandma was a realtor. My dad was a broker for 42 years. And I always said, I would never ever go into real estate, D.J. Paris 5:23by the way, by everybody who has parents that are in real estate say the exact same thing. My boss, same thing. But honestly, Rachel Adams Lee 5:30though, I feel like the reason was because like no one talked about work life balance back then, like my dad, I had an awesome childhood, but my dad would like miss dinner sometimes because he was doing showings and stuff like that. And I just was like, I never want to have that, you know. And I found myself in 2012, working at a real estate office, and I was unlicensed, and I was in a really unhealthy marriage. At that point in my life. My ex husband was 80%, disabled, but 50% was PTSD for the Marine Corps. So I spent my days at the office, like you’re gonna get your offer accepted, you got this, and I got my spent my nights like crying myself to sleep because I was just in a really dark spot. And I knew I wanted my life to change, but I didn’t know what that looked like. And I remember seeing all these paychecks coming through the realtors. And I was like, gosh, there’s so much more money than I was making. But I was making $15 That I could count on every you know. And so it was like, okay, stability versus instability, the thing I’d never done is like bet on myself. So I decided that I would do an accelerated program, I got my license in 90 days, and I jumped into real estate when I jumped into real estate. I want to say it was with both feet, because literally, my first year, DJ, I’m knocking 200 doors a week and doing three open houses every week. So knocking 200 doors, doing three open houses, and I didn’t sell any homes for the first four months. So like, rejection you face and the amount of like, but also the grit you get and like what I always said to people, like how do you keep doing that, like that’s four months with nothing. And I was like my why, like, why I was doing this was bigger than any excuse that I would could come up with, like I had to change my life. So it didn’t sell any homes for the first four months, but I ended up selling 39 homes that first year. And then 100 D.J. Paris 7:09I want to pause for dramatic effect. We’re gonna we’re gonna do what’s called a pregnant pause 39 homes in your first year with really not a Trump, I’m assuming not a tremendous sphere of influence, or Oh, no, Rachel Adams Lee 7:24I’d never even looked at a listing presentation buyer presentation. Because like I was in all different industries. Before that, I was like a small a teepee taught people how to do food and wine pairing like I did, you know, was in restaurants, like I didn’t do the real estate stuff. And so it took me some time to get traction going. But what I did during those those first four months, and really that first year, like I wrote my listing presentation 100 times for 100 days, every day for 100 days, I mastered script practice, like I wanted to overcome every objection. So when it came, I wasn’t nervous. So if I didn’t have the clients, I pretended that I did. So I was like a really a student of the game. So I sold 39 homes that first year, then 109, the next year. And then 123. So three years in, I hit Wall Street Journal’s top 1000 agents in the country. We still have that today. And I, you know, I really I wanted to, I wanted to make an impact on my community. I wanted to be in a healthy marriage, I wanted to have kids, I wanted to be a mom, like, all these things were important to me. And so I knew that like I love doing the door knocking in the open houses, the thing is, you can have one conversation with one person at a time. So the belly to belly is really important. But I also wanted like more. And so I decided I would really start to like focus on social media. Because if I did social media, I would choose when I respond to people I choose when I post like I could make a business model around social media. And I never heard of anyone doing that. And I’m a Systems girl. That’s the only way I can survive having a four year old a year and nine month old and a nine month old. So I have to have systems in my world. And so I created a business model around social media and like the first year we had 17 referrals come in, then it was like 30 than 50 but last year we had 131 referrals come through social and that’s through Facebook, Instagram and YouTube. So life looks very different. Now I’m a real estate coach I love I love teaching people how to build their businesses. I I travel all over the country speaking I travel with my family. So whenever I’m in a conference, I bring my littles and my nanny and my husband and it’s wild but it’s really fun. D.J. Paris 9:36If you’re wondering if you’re noticing that Rachel speaks quickly that’s because she has to because she has three little ones to attend to and for businesses to run. But guys, how great is this? This Rachel ed i don’t I’m not saying just speak slowly. Rachel Adams Lee 9:52You’re got a lot to do in capable of it and I’m told hanging out with me is like taking a shot of espresso. So good morning, everybody. D.J. Paris 9:58No, I I love it. I love it. I’m kind of the same way I have to do, I have to remind myself to slow down. But everything you’re saying is so gold golden, I want you to get as much in as possible through this episode. So let’s talk about social media. You know, what I’d like to maybe start with is what do most agents not understand about social media are what are they go wrong? Rachel Adams Lee 10:19That’s a great question. So I think the thing with most Realtors I’ll try to slow down a little bit because I get really excited. Oh, no, no, don’t D.J. Paris 10:26do not slow down. You’re perfect. I just love how fast you talk. Rachel Adams Lee 10:30So I think one of the biggest mistakes Realtors make is they make their social media all about them and all about real estate. And they think that like if look at his house, I just sold look at my new listing. Look at this order, god, look at me Look at me. And what you don’t realize is that people might find you because you’re in real estate, but they stick around because of who you are and how you make them feel. So you know, one of the biggest mistakes Realtors make is just talking about real estate. So when I’m talking to people with social, I say you need to make your social media like an 8020 principle 80% of what you post is actually going to be you who you are, what you’re doing, what you’re reading, what you’re eating, you know, like, why what makes you tick, why somebody would hang out with you on the weekend. And 20% is only going to be real estate 20% real estate, but you know what you could do, you could be watching or listening to this podcast right now, take all these notes. And then you’re gonna have the business model by the end of this for how to build a business through social media, then you as a realtor, go on your social media, and you make a post and say, you know, I was just hanging out with DJ Paris, and he interviewed a top 1000 agent in the country about how she got 131 referrals last year, I would love to share those notes with you, if you want a copy of my notes, leave your email below. You, as a realtor, if you can be the person who’s always adding value to others, when they need to buy or sell, or they have a referral for your location, they’re going to think of you. So what I do in my world is I think, okay, how can every single day when I woke up, I was like, How can I add value to others? How can I add value to others, my clients in my community, so like being the local expert, so it’s October, right? So I’m sharing where to look at the local Pumpkin Patch locations. Right, I’m doing a pie giveaway, if it’s December, I’m sharing, you know where to see the the local Christmas tree light locations, like you can Google this stuff for free, then go on Canva, get a free account and make it look a graphic. And the thing is, if you’re always adding value to people, then your platform becomes a place they want to hang out. And, you know, the algorithm is like this weird tricky place. But the simplest way to think of the algorithm because you hear that word thrown a lot around a lot. It is it is you’re impacting your influence you have on social media, it’s like whatever you’re looking at the goal of Facebook, Instagram, tik, Tok, snapchat all of them, the goal is to keep you on the platform as long as possible. So if you’re looking at a specific niche, they’re gonna give you more of that to keep you on it. The trick is, how are you as a realtor? The person that they want to be in front of? And that’s what my model goes through? D.J. Paris 12:59Yeah, it’s no, you just said so much there. And I want to I want to go back to some of the non real estate stuff like community focused stuff. So this, I feel is one of the biggest missed opportunities for realtors. Because if we think about like, if your whatever you’re into maybe you know, you’re a mom with with little ones. So you could create content specific to mothers who are working, maybe you have children, and you could do stuff about, hey, I have some resources for moms who are trying to do it all. It could be totally unrelated to real estate, or it could be hey, here’s some really cool events that are going on in our area for moms with little kids, or here’s some you know, Mom meetups or it can be here’s what’s going on for Labor Day, if you don’t have plans do that. It. i This now we’re talking about value. And we and what you said is so important is you have to think what do my you know, look, when somebody’s ready to buy or sell a home? Yes, they want some of that real estate content. But in between five to seven years of them not buying or selling a home, you probably don’t care that much about you selling a doing a listing. I mean, it’s cool, it’s good, but we want to you want to get them hooked on your content is what I’m hearing from you…

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    3 Ways to Get Yourself on Camera Today • Video Boot Camp for Real Estate Professionals • Kim Rittberg Oct 12, 2023
    Show notes

    Welcome to another episode of Video Boot Camp for Real Estate Professionals with Kim Rittberg. Wondering how to sell more homes? Award-winning Real Estate Video Coach Kim Rittberg brings you 3 ways to get yourself on camera today – to sell more homes! Kim has VIDEO BOOT CAMP starting in just a few short weeks! Apply here through her website. If you’d prefer to watch this interview, click here to view on YouTube! Make sure to follow Kim on social media on Instagram. Don’t forget to grab Kim’s Free Download – 10 Tips to Amazing Video <here> and follow her on Instagram. This episode is brought to you by Real Geeks. Transcript D.J. Paris 0:00Today’s social media expert Kim rip berg is going to give you three ways to get yourself on camera today to help you sell more homes. Stay tuned this episode of Keeping it real is brought to you by real geeks. How many homes are you going to sell this year? Do you have the right tools? Is your website turning soft leads and interested buyers? Are you spending money on leads that aren’t converting? Well real geeks is your solution. Find out why agents across the country choose real geeks as their technology partner. Real geeks was created by an agent for agents. They pride themselves on delivering a sales and marketing solutions so that you can easily generate more business. There agent websites are fast and built for lead conversion with a smooth search experience for your visitors. Real geeks also includes an easy to use agent CRM. So once a lead signs up on your website, you can track their interest and have great follow up conversations. Real geeks is loaded with a ton of marketing tools to nurture your leads and increase brand awareness visit real geeks.com forward slash keeping it real pod and find out why Realtors come to real geeks to generate more business again, visit real geeks.com forward slash keeping it real pod and now on to our show. Kim Rittberg 1:29They keep me real listeners. I’m Kim Rydberg I’m really excited to be with you today to talk about how to get yourself on camera. today. I’m an award winning Digital Marketer. I spent 20 years in media in TV news, writing and producing scripts and getting people ready for camera. And then I launched the video unit for Us Weekly magazine, a celebrity magazine where I did what you need to do, which is to turn an empty conference room into a video studio. And so now I teach real estate agents and founders across the country about how to grow with video, I spoke at the Berkshire Hathaway HomeServices convention last year, and I’ve taught hundreds of agents my methods. And I’m really excited to talk to you today about how to be confident on camera and how to get yourself on camera. I want to break through and say first of all, you have to realize it is really important to be on camera. I know it’s it’s a push it you have to break through the wall of saying I feel weird or like I don’t look good on camera. I don’t like my voice on camera. It is really important. And I want to share a couple of wins recently to really drive it home. So I run this program called Video bootcamp, which by the way you can apply right now there isn’t a mid October cohort, I only run it a few times a year. It is a seven week live coaching program where I get you confident on camera, and I get you off the hamster wheel of making content for social that just doesn’t have results. And I teach you a strategy. I get you on camera, and I give you processes. So you can consistently create good content without burnout. So I had an agent, her name is Tiffany, she was in my last video bootcamp. And she was not showing up. So I had met her at the Berkshire Hathaway HomeServices convention and she heard my get confident on camera. She came over to me after and said, I do want to show up on camera. I know I should. She ended up taking video bootcamp where we really get on camera, we get a strategy together of what we’re posting, we post it together as a team. She showed up on camera. And she got three calls from one video. And I cannot understate that this is not an outlier. Once you start showing up, people start hearing you like people can’t hear you if you’re not talking. So it’s really, really important to break through whatever your reasons are. And whatever your demons are, that are telling you not to show up on camera, it’s really, really important to break through those. And then once you’re on camera, we put the strategy together where say, okay, what are we making together? How do we optimize it to get more people seeing it. So I like to share that anecdote because I think it’s really, really important to remember how it how it can and how it will help you once you start showing up. And okay, so I’m gonna jump right into the ways to get on camera. So first of all, I talked a little bit about the importance of being on camera. But I do want to reiterate, I have a framework that I call get out of supermodel mode and get into teacher mode. Before going on camera, a lot of the work is behind the scenes. It’s not just what do I wear? How do I sit where to put the camera? It’s the mindset work of saying, I should be on camera. No one’s gonna mock me, my voice doesn’t sound that bad. You have to start telling yourself those positive things and fight back the negative voices because we all hear them. Even though I am a video expert and I was a TV producer for 10 years I’ve even done local on camera work. I didn’t want to show up on camera to promote my business, but I have a business and I need to promote my business. So we have to remember that showing up on camera is an integral part of our marketing. And secondly, we have to show up and think about the message we’re putting across. You need to be more focused on the message in the video rather than thinking about how you look and how you feel so I call it like get out of supermodel mode. So supermodel mode is when everyone’s looking at you and look at your hair and your outfit and judging your voice and teacher mode, we’re thinking more about the message more about the education that you’re putting in the video and how you’re connecting to your ideal client. And in my video bootcamp program, we talk a lot about that, like, Who’s your ideal client? And how are you reaching them? I think a lot of us feel like, Why does somebody want to watch this video of me riding a bike or something, make it connect to your plan, we build a strategy, and then it makes sense, it starts to make sense, and it starts to bring in leads. And I think until you have a strategy, and until you’re showing up on camera, it doesn’t really make sense. And it’s hard to cut through the self consciousness of being on camera. Alright, so the the number one thing is the importance of being on camera. So I really want to hammer home, you have to get on camera. Because if you don’t believe that you should be on camera, you’re always going to find a reason not to be, there’s a million other things we need to do in our business. Generally, when we’re running our business, we do the things we like to do. First, we do the things we don’t like to do last. And last, if we’re lucky, often we shove them off. But it is super duper important to show up and do this. And I apologize have a little bit of a cold, but I still like to show up for you giving your listeners there are easy ways to start showing up on camera. So number one, the first really, really easy way is to start showing up on Instagram stories. So Instagram Stories, if you don’t know, is the part of Instagram, where it’s just for 24 hours. So you show up, you post a video and it expires. So this is like a lower stress way to just start showing up. And again, it’s all about practice. If you start showing up today, your video might be okay, maybe a little maybe you feel a little awkward. But tomorrow will be easier. The next day is easier. It is like anything else. I know this from all of my clients, I prepare to be on camera, every time gets easier, every time gets better. Do you have to start showing up. So Instagram Stories is a great way to start showing up with low pressure. That’s one of the things I do in video bootcamp, I force us all to get on camera. Because I do think it’s important to work that muscle, just like you’re working any other muscle, right? You can’t get strong. Unless you go to the gym, you can’t just read a book about getting stronger, you have to go to the gym, it’s the same thing with being on camera. So Instagram Stories is a great way to just get out, you know, shake off the cobwebs and start putting yourself on camera. And another thing is, you know, I have this agent in California that I work with, and I love her she’s so fantastic. And she’s like, I don’t love like talking to the camera. It feels like a little weird. And one of the things that reminded her is you can start by being on camera, you could put the camera further from you and just do some work. So if I put my camera in the corner, and then I’m typing on my computer, you’re seeing me and I’m not necessarily talking to camera. So if that’s not like your main thing that you love doing, you can do that. Additionally, if you have an assistant or a friend or a spouse or whatever, who can ask you a question, and then you’re answering it to camera or answering it to them and recording. That’s also a way to get yourself on camera in just a little lower stress way. I liken that to if you ever watched like 60 minutes or a documentary, often the person is is answering someone like just a little bit away from the camera lens. This is what I did. By the way, the reason why I know all this is I was a TV producer. So I was the person next to the camera lens to I would say, answer these questions to me not to the camera. So that way you’re actually talking to someone and it feels more conversational. Not everybody loves talking straight to camera, it’s definitely a skill you need to practice. So that’s another way to do it. If you have someone around you have them ask you one question. So one question, what’s going on with the market? How are the interest rates? Should I buy now or something like that? Or like? What’s your biggest tip for someone looking to buy a home right now? And just have them ask you one question and ask that an answer that one question. And that’s you on camera, you could put that in Instagram stories, or you could turn it you know, you could put it up as a video. And the reason why I talk about Instagram Stories, there are a lot of platforms you could post your content on. I do love the idea that it’s a great way to practice stories is a great way to practice. But you could put your content on tick tock Youtube, Instagram doesn’t matter. You have to start showing up. And then the other thing I want to flag you know, there’s so much talk about AI and automation. And I’m psyched about that, like, of course we all want to make more content with less so great. Can we use automation? Can we use AI? When I see people putting AI photos and quotes on their feed? It doesn’t do much like you’re showing up on camera to build those relationships, why people are trusting you with a huge investment. And it’s really such a personal relationship. You know that right? You all of these clients, you stay in touch with them, they work with you because they like you they trust you. It’s really hard to show and build that trust with a sort of robotic quote and a photo of a tree and And I’m being a little funny here. But it’s really hard to build that. And if you think about this, let’s say you’re put yourself in the shoes of a buyer, and you have agent a, posting a headshot and a little caption two sentences. And then you have agent B, who’s on video, and really teaching you something about the market or about how to sell your home about how to buy a home, and you feel their passion, you’re hearing their voice and maybe, like, maybe they have like a little cat crawls on them in the middle. So you know, they’re human, who are you going to work with, from a buyer standpoint, which person are you gonna work with. So remember that showing up on video really drives those relationships. And on the back end, all the social platforms are promoting video more. So the more you do video, the more your contents going to be seen. So don’t give up that opportunity. It’s really, really, really important. The last, the last tip I wanted to advise is do an interview. So I sometimes some of my clients, they prefer this style versus others. I think this is great and fun. One thing you can do is you can do an interview to show up on camera, what I mean by that, set up your camera, have someone talk with you in an interview setting, and film that and have that be social content. I will advise if you’re doing that, make sure the interview is really planned out. Because if you kind of meander, and it becomes sort of like a tangent of talking, that’s kind of boring for video, and people won’t want to watch that. But if someone’s asking you a question, and you’re answering it, and you’re cutting that up and putting it on camera, that’s great. Again, whatever is more comfortable for you, because I know that we all make excuses in our head about why we’re not going to do something. So I’m giving you different ways that you can do it because it’s not one size fits all right when I work with my agents, everyone has a different personality. You know, like I have some agents who really struggle with showing up on camera and then we were like, alright, let’s let’s have you be a guest on a podcast or let’s have you be a an interviewee and interview guest instead of talking to camera, and how do we show up and make that happen? I do like to say it’s really worth it to break through though I had one, my one client, he lives in Los Angeles. And he is such a killer. He’s amazing. He’s such a good agent really did not love showing up on camera. But I forced him to force him to I don’t force anyone I encouraged him to I supported him through it. And I interviewed him asking him his favorite spots in LA. That video got six times the viewership than any of his other videos. Just him talking on camera, no crazy visuals really just like, you know, just really him answering. People like to hear from people. And people like to know that you’re that local expert. So he gave his opinions on what were the favorite restaurants in the area. What were some amazing clothing stores in the area. What was his favorite coffee in the area? Short video, him showing up on camera showing up as the local expert bringing his opinions. That video got five times six times I forget six times the viewership and engagement. So he got seen by potential clients leads other restaurants people who would refer him other store owners. So showing up on camera is worth it. I mean, his other videos like the home tours, that’s fine. They were getting seen, you know, like 100 times, and this video is getting seen several 1000 times, you have to really understand the power of showing your face the power it can have for your business. To me, I get it and I get I get why we aren’t on camera, but it is worth it to push through. And then once you’re getting on camera, then we talk about okay, let’s talk about your strategy. What are the videos we’re going to do? How do we make the videos you’re doing even better, and make them drive even more, more traction, getting more leads, I think that’s really, really important to say no matter where you are. I love I love saying this, like when I work with my clients and video bootcamp, the live coaching program, whether you’re not showing up on camera, I will get you on camera and get you started. But if you’ve already been making content for years, but you’re not seeing those results, and you’re churning out content, let’s get your strategy in place. It means something’s happening behind the scenes that’s not connecting. So…

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    Creative Ways To Become Invaluable To Your Market • Alex Wolking Oct 11, 2023
    Show notes

    Alex Wolking with Keller Williams in Chicago talks about how he started his journey into real estate at the age of 12. Alex describes how he still makes business the old-fashioned way and how important open-houses have been to his career. Next, Alex discusses how he built his business the second time around after moving back to Chicago. Alex also discusses the importance of knowing your market in details and shares tips for new agents on how to start studying the market they want to work in. Please follow Alex on Instagram here. If you’d prefer to watch this interview, click here to view on YouTube! Alex Wolking can be reached at (312) 343-1039 and alex@alexwolking.com. This episode is brought to you by Real Geeks. Transcript D.J. Paris 0:00Today we’re going to speak to an agent who built a top producing real estate business by the age of 19. Then he gave it all up, moved to a new city and did it all over again. Stay tuned. This episode of Keeping it real is brought to you by real geeks. How many homes are you going to sell this year? Do you have the right tools? Is your website turning soft leads and interested buyers? Are you spending money on leads that aren’t converting? Well real geeks is your solution. Find out why agents across the country choose real geeks as their technology partner. Real geeks was created by an agent for agents. They pride themselves on delivering a sales and marketing solution so that you can easily generate more business. Their agent websites are fast and built for lead conversion with a smooth search experience for your visitors. Real geeks also includes an easy to use agent CRM. So once a lead signs up on your website, you can track their interest and have great follow up conversations. Real geeks is loaded with a ton of marketing tools to nurture your leads and increase brand awareness visit real geeks.com forward slash keeping it real pod and find out why Realtors come to real geeks to generate more business again, visit real geeks.com forward slash keeping it real pod. And now on to our show. Hello, and welcome to another episode of Keeping it real the largest podcast made by real estate agents and for real estate agents. My name is DJ Parris. I’m your guide and host through the show and in just a moment, I’m going to be speaking with top producer Alex Woking. Before we get to Alex just a couple of reminders. The best way that you can help our show is really two things. Number one support our sponsors, they pay the freight and they make it possible for us to do these episodes. So please check out their products and services and consider investing in them. And second thing is to tell a friend just tell one other realtor about this episode. I promise by the end of this one, you will want to share it it’s that good. So please tell everybody you know about this podcast. It helps me helps us get in front of more agents and helps us do more episodes. So thanks guys really appreciate all the support by the way we did just crossed over 3 million downloads a few weeks ago, which is a huge milestone for us. So I thank you for sharing it telling a friend and continuing to listen but let’s get to the main event my conversation with Alex walking. cake today on the show our guest is Alex woking with Keller Williams one here in Chicago. And let me tell you more about Alex. He is a second generation broker and real estate was all he has is all he has ever known at 12 years old, he began working for his father, who’s a real estate veteran in the Quad Cities region of Illinois and Iowa and 2011 at 19 years old woking earned his Iowa real estate license and was awarded Rookie of the Year in 2012. Amazing walking small town roots taught him the importance of building strong relationships while maintaining discretion. And while approaching negotiations with discernment. woking spent time away from Chicago after graduating from DePaul, which is here in Chicago before returning to Chicago in 2016. Probably rebuilding his referral based network from scratch walking has since received numerous accolades, including recognition as a top producer by the Chicago Association of Realtors since 2019 2021 National Association of REALTORS 30 under 30 honoree and regarded by real trends as the top 1.5% agent in America on the real trends 1000 list for 2020 to please everyone, check out Alex on his website, Alex woking.com. It’s a la XWOL que i ng.com link for that in the show notes and follow him on Instagram, Alex, Alex woking, we will have a link to that in the show notes as well. Alex, welcome to the show. Thanks for having me. DJ, good to finally meet you. I am yeah, I am super excited to meet you. Alex is a little bit of a celebrity here in the Chicago real estate. I would say a rising star but I feel like your star has already risen. But it’s still continuing to rise. And I am so excited to get to talk to you because I’m always it’s to me it’s always impressive when people who are who are younger. And you have Gosh, you started so, so young. You know, we’re able to find success so so quickly. And I know it’s through tremendous, tremendous hard work, but we would love to hear a little bit of your story. So let’s go back to the beginning. Tell us how you got into real estate. Alex Wolking 4:56Yeah. So when I was told Well, my I’ll never forget, I always tell the story. My dad, as you know, and was a real estate broker in the Quad Cities. And actually back in March of this year, it was 30 a year in business. And I was 12. He called me and he was like, hey, I need you to log into this website and print this thing out for me. Well, it was the MLS and he wanted a listing sheet printed out because he was driving by on his way to a showing. I didn’t know what he did. But I was so fascinated by the system, I started diving through it, and I just thought it was so cool. And then later that week, he went to go meet with a single mom first time homebuyer, she had two daughters that were about my age. And again, I had never seen what my dad did for a living. And we’re, we went looked at this house, and he we went across the street, there’s a Wendy’s across the street. And we’re sitting there. And actually, the listing sheet that I printed was for this house. And I saw, we sat down and my dad just became this other person that was so cool. I saw him, like this woman was so nervous and scared. And her two daughters were about me and my brother’s age. And so we’re sitting there, eating our burgers or whatever. And watching my dad helped us woman navigate buying a house and putting her at ease. And then later hearing a phone call of when he called and said you got the house and you could hear her like scream with excitement over the phone. That was when I saw the whole arc of what my dad did. And I thought it was the coolest thing ever. And I just became obsessed. And I was so obsessed at 12 years old, I got on my bike and went to open houses because my mom wouldn’t take me. I just wanted to help data, I thought it was the coolest thing. I wanted to help them do more of that. So I started doing going to open houses on my bike to learn the market and help them out. I went to you know, when I turned 16, I went to 229 open houses that year. I got to know the whole real estate community and other agents would call my dad be like, your son came through my open house today. D.J. Paris 7:14He took some of the some of the cookies. They did. Alex Wolking 7:17So they but you know what helped though was I would go into other agents, there were some agents, I would make a point to go to their open houses because I would hear how they would talk to clients that came through, I would hear how they worked. I could suss out who’s a good agent who wasn’t and I could, there were some agents, I would just go and they liked me so much that sometimes I would just go sit there open houses with them. Just watch them work and listen to them. And that’s all I got. You know, by the time I was 19 and got licensed I already I have already graduated real estate High School. D.J. Paris 7:53That is assessed. That is an incredible story. And, you know, we’ve done about 500 episodes. And that is one of the more unique stories that I have heard I love it. And it’s a good reminder for everyone listening that open houses are, are the way they are the way I Alex Wolking 8:12always joke. I mean, I was taught the old school way DJ I mean, I you know so many agents today that get into the business are taught social media and marketing yourself in video. I learned the old school old fashioned way eyeball to eyeball belly to belly toe to toe and I was you know, open houses door knocking I mean, the handwritten notes we had such a small town Midwest thing. And that’s really ultimately but I still build my business and have credited a lot of my success to today. And I had I had great teachers too. I had great teachers growing up. Yeah, my dad never I have to say this. My dad never ran real estate down my throat. I think a lot of real estate agents want their kids to get in business. They want their spouse to get in. He always let me discover on my own and he never pushed it. I think that’s part of the reason why I liked it so much because it was never forced on me. Well, D.J. Paris 9:03you got your license at 19. So you were in college, I guess at that time. And you were in college here in Chicago, and you got your license and in the sorry in Iowa, which is not super convenient. But so tell us about that. Alex Wolking 9:16Yeah. So I went to I went I did not have a traditional college career. I got licensed halfway through my freshman year and I got so I went home on weekends I went home every summer I went home on spring break I went home for a holiday break because you know, to Paul’s off from Thanksgiving to New Year’s I went home that whole time. I didn’t have my first Chicago summer until I moved back in 2016 or 2017 really because I just wanted to work but by the time I graduated, I had already had a book of business and clients that I was working with. So I graduated from DePaul and I moved back home to the Quad Cities the next day. And I graduated from the reason I went to DePaul in the first place was because they had In their College of Commerce, they actually had a degree in real estate. And that was what my training was in was more commercial focus, finance development, you know, that sort of thing had nothing to do with brokerage or sales, but I could go sell commercial real estate tomorrow if I wanted to, but I don’t want to D.J. Paris 10:19you know, people sell commercial I have the utmost respect for because it seems just like, I don’t think I’d like to do it. It’s, it’s a lot, a lot of stress. But, but anyway, um, so what’s so amazing about your story is, is you would think, you know, hey, Dad’s got this incredible business back home, he’s he’s established, He’s respected, I have my license, maybe I partner up with dad, or maybe I build my own brand there. But certainly the name is a name people may know. And so that would obviously be a huge leg up, you’ve already sent hundreds of open houses, you know, the good realtors, you’ve already established yourself, and you have a book of business there. So you would assume that that’s where you ended up. But you didn’t. And you decided to come here. And I want to make sure that people know that even though Alex said, Hey, during college, he went to school in Chicago, he would go home on the weekends. It’s not like we’re that close to the Quad Cities. It’s what at least two hours, maybe three and a half to three hours. Yeah. So I grew up in Peoria, Illinois, about three hours away from Chicago as well. And the I didn’t go to school in Peoria. But the idea of traveling like that on the weekends would have just driven me nuts. But regardless, you were really set up to build your business in Iowa, or you’re right in the Quad Cities, which is Iowa and Illinois, but not Chicago at all. And then you’re like, I’m going to come back to Chicago, and you had to start completely over. So how did you do that? Alex Wolking 11:36So this is where one Mr. Phil Byers comes into play. So Phil Byers, who is now with Compass. When I was 18 years old, my dad was a team leader for the Quad Cities office and Keller Williams, Quad Cities office and the in. So I was moving up here to go to Paul. And my dad reached out to Phil, who was the team leader at the time. And he said, You know, I’ve got this son, he’s going to DePaul, he loves real estate, you have anything for him to do. And sales like yeah, I’m sure we can find something for me do and my dad’s like, Alex is Alex is a, he’s a neat kid hangs up the phone. And that Phil will tell you that story like it was yesterday. And so I come barreling into Phil’s office, I had an hour long meeting with them. And he just looked at me and he’s like, I will help you do whatever you want to do. So when I want it at the end of 2015, I was 23 years old. I was number three in the Quad Cities office and I said the top 50 agents on the Board of Realtors there. And I had helped ranked my dad that year. Which I’m sure he was both proud of and disappointed. But at the end of 2015, you know, I did really well. And I had built up a book of business of just unique homes. That was my niche was hard to sell stuff. And but I knew it as a 23 year old single gay man. The Quad Cities was not the place for me. D.J. Paris 13:17Oh, that is all of our phones are going off right now. This is the second time ever, that they are testing. I learned about this the other day the Emergency Broadcast System. So that’s what you might have just heard. Mine will be coming in the next few seconds. So I will I will deal with that. So Alex has just got it. No big deal. We will we will cut that up. Alex Wolking 13:38So anyway, as a young 23 year old single gay man, I knew that the Quad Cities, especially after I had been there, it was not the place for me to be at that time of my life anyway. And I knew especially after having lived in Chicago, I mean, the greatest cities actually just voted one of the best cities in America for the seventh year in a row. I knew that I wanted more for myself. And I knew I would regret it if I didn’t move back to Chicago. So I agree. I was terrified. And I worked for Phil in college. I was an intern on his team when he was at properties at the time. So I went back and he and at the at the end of my internship, he said well, you know, if you ever decide to come back, your job will always be here. And I was like, Okay, great. So I filed that away. Cut to January of 2020 or 2016. I messaged him late on a Thursday night and I said I think I’m thinking about coming back to Chicago. Can I talk to you about taking my old job back on Firestone team, and he and I was coming up to I wasn’t planning on coming up to the city that weekend. But he said Saturday morning 9am My office bring coffee. I was like, okay, so I got my car and I drove up, you know, Friday night. I walk into his office. It’s Saturday morning and he’s like, see you want to come back? I said Yeah, I want to come at you How can I come work as a buyer’s agent for you on buyers home team, he’s like, What? Know what, you’ll be fine on your own. You see that empty desk across the hallway, Sit your ass over there, you’ll be just fine without me. You don’t need a team. You don’t need me, you know anybody else. You will be fine on your own. Just get your ass here was like, Oh, okay. It’s like when’s your slowest time there was like, right around September. He’s like, great. Start telling everybody that you know that you’re moving to Chicago in September, figure out the plan later, but just tell everybody that you’re moving. Okay. At that time, I was 24. And so I started telling people I’m really mad to Chicago, and people like what it was like, I don’t know, I’m gonna figure it out. Well, let me hold. I signed a lease Septe…

    Full show notes at the publisher

    Strategies From A Billion Dollar Producer • Scott Harris Sep 29, 2023
    Show notes

    Scott Harris the Founder of The Harris Residential Team goes back to the beginning of his journey into real estate business. Scott talks about what he a his team are doing to have their best year ever. Scott also discusses the importance of believing in your clients and also the visionary brokerage and its four pillars. Next, Scott discusses mindset, competition and how he approaches it and positivity. Last, Scott talks about how he celebrates with clients after closing. Make sure to follow Scott on LinkedIn. If you’d prefer to watch this interview, click here to view on YouTube! Scott Harris can be reached at +1 646-302-5710 and sharris@bhsusa.com. This episode is brought to you by Real Geeks. Transcript D.J. Paris 0:00Today we’re going to be speaking with a billion dollar producer and he’s going to share exactly how he runs his business. Stay tuned. This episode of Keeping it real is brought to you by real geeks. How many homes are you going to sell this year? Do you have the right tools? Is your website turning soft leads and interested buyers? Are you spending money on leads that aren’t converting? Well real geeks is your solution. Find out why agents across the country choose real geeks as their technology partner. Real geeks was created by an agent for agents. They pride themselves on delivering a sales and marketing solution so that you can easily generate more business. There agent websites are fast and built for lead conversion with a smooth search experience for your visitors. Real geeks also includes an easy to use agent CRM. So once a lead signs up on your website, you can track their interest and have great follow up conversations. Real geeks is loaded with a ton of marketing tools to nurture your leads and increase brand awareness visit real geeks.com forward slash keeping it real pod and find out why Realtors come to real geeks to generate more business again, visit real geeks.com forward slash keeping it real pod. And now on to our show. Hello, and welcome to another episode of Keeping it real the largest podcast made by real estate agents and for real estate agents. My name is DJ Parris. I’m your guide and host through the show. And before I ever talk about our guest, I just want to say thank you, to our audience, everyone listening because we just hit a major milestone, we just crossed over 3 million downloads, audio downloads, by the way. And it’s all because of you. So thank you, thank you. Thank you. I know on every episode, I’m like, tell a friend, tell a friend, you guys are doing it. And I couldn’t thank you more. Please keep doing it. That really is the best way you can help us also support our sponsors. They’re the ones who pay the bills. We love them. So let let them know how much you love them. Check out their services and products, consider buying them in fact, just go ahead and buy them I promise. Our sponsors are awesome. They’ll all help your business. But today we have a great conversation with a billion dollar producer Scott Harris so let’s just get to the main event guys. Congrats again for all of us 3 million downloads big deal for me. Really appreciate it. But let’s get to the main event MY CONVERSATION WITH THE GREAT SCOTT Harris. All right. Today our guest is Scott Harris with Harris presidential team of Brown Harris Stevens in New York City. His team covers Manhattan and Brooklyn. But let me tell you more about Scott. Now since 2003. Scott Harris has been involved in the marketing and sales of nearly a billion dollars of New York City residential property. It’s a really impressive number. He has been ranked among the top 250 agents in the nation and sales volume by The Wall Street Journal real trends top 1000 list. He and his team Harris residential team are regularly among the top point zero 2% of Realtors nationwide, with a focus on people first and a philosophy of visionary brokerage, they are passionate about helping their clients uncover what is next for them in their lives, identifying and securing opportunities in cooperative apartments, landmark townhouses, and condominiums please, to learn more about Scott and his team, visit Harris residential.com, we will have a link to that in the show notes and also follow him on Linked in and just search for Scott Harris. Because he posts a lot of amazing contents, we will have a link to that as well, in the show notes Scott gets has a tremendous following on LinkedIn. And he’s always publishing good content that you should check out Scott, welcome to the show. DJ, Scott Harris 4:15thanks for having me. And hello from New York. D.J. Paris 4:18Hello from Chicago and hello to all of all of our listeners from all over. Scott really excited to chat with you I love when I get to talk to somebody who has, you know, approaching the billion dollar mark or I think you guys have exceeded that you’re having an amazing year we were talking offline. And Scott and his team is having their best year ever. This is 2023 I want to just make sure in case somebody’s listening to this at a different time. This is a tough year for most agents but Scott and his team are crushing it so we’re excited to find out maybe what they’re doing and what you know our listeners can learn from Scott but Scott, I’d love to really start at the beginning of your journey into real estate so What brought you to real estate? Well, Scott Harris 5:01I grew up in, in New Orleans and my family, my father was had warehouses, he still runs a wholesale hardware business. So I spent a lot of sick days or summer vacation days in his warehouse doing running around doing stuff. My best friend and I were like riding bikes, in the wharves on the Mississippi River down by the French Quarter if you’ve ever been down there or and my mom ended up in high school being the marketing director for a Merrill Lynch affiliate. So there’s like a lot of commercial and residential real estate in my background. And for me, it was all about the architecture and design, I loved. All the old Spanish and French architecture, the French Quarter, my very best friend was there, and I’m sort of steeped in it, and, and then did nothing with real estate. For years, I was Toro touring musician, for the better part of my 20s, doing sales on one side booking bands. And then on the other side, being on the road. And when I finally decided I needed to make a move, I was in Boston at the time, I moved to New York, and my stepmother. And as you may have people in your lives, you know, you better than you know, yourself, they’re like Scott, I think you would be a great real estate agent. And it’s not something that I ever thought about. I actually found my college application recently, and it said, I think I want to get into something to do with architecture, you know, and I was like, Huh, that’s pretty funny. So I ended up I ended up here. And sure enough, that first year real estate when I moved to New York, I had no you know, no job, no place to live, no girlfriend, nothing, and just kind of contacts and a real passion wanting to be successful. And it was like a duck to water. Real estate was just I got my license started doing rentals, which is something you can really dive into in New York, because it’s so much of the business, so much of what people live in here. And it’s just been brick by brick building the business over 20 years. It’s D.J. Paris 7:05amazing. As a musician, so tell us about about a musician, what instrument instruments did you play? Scott Harris 7:13So if you know, like Pentatonix you know some of those acapella Sure, I was like a it was like a boy band for acapella in the late 90s, we used to open for bands like, and sync and 98 degrees and amazing, crazy and ridiculous and we were you know, wearing all, you know, you can just imagine what we were wearing and all of that it was a lot of fun. I think I had blue hair for a while. It was hilarious. And so as a singer, D.J. Paris 7:42that was that was basic. And singer a dancer, I’m guessing a lot of can move a Scott Harris 7:48little bit, I would say the dancing is like, I don’t know how much of a threat I’m going to be on anybody’s dance floor. But I definitely had a lot of time, a lot of fun jumping around, that’s for sure a lot of that’s D.J. Paris 7:59amazing. I love that. So I really want to sort of dive in, you know, maybe we’ll just dive into to, you know, the success you guys have been having this year because I’m always impressed with success. And, and, you know, I think our whole purpose of our podcast is to talk about people who are successful anyway, that of course, you are having a great year you and your team. By the way, I want to mention real quickly before we get started, I usually say this to the end and then I forget to do it often. But if you are an agent in the New York City area, if you’re working Manhattan, maybe Brooklyn, you know really anywhere in New York and you are interested in maybe looking to see what other teams have what they have to offer. Maybe you’re not getting the right attention or training or support from your existing firm, Brown hair. Stevens of course is a absolutely super reputable firm one of the one of the big, big firms in the country. But Scott Harris and his team would love the opportunity to chat with you so just keep that in mind as we’re talking because Scott this team is doing really well this year and they’re expanding so keep it in mind but But Scott yet let’s talk about what what how are you guys having such a great year? What do you think you’re doing? That is that is paying off right now? Scott Harris 9:11Well, first I think it’s it in terms of how we think about the business. Big picture, it’s all about helping and it’s all about service to our clients. So in a moment where that you may not be doing as many transactions I never think about your saying oh they’re doing great this year. All of the all of that is just the last the only thing you can see at the end it’s the lag they call it like lag measures right? That’s exactly right. Right. We measures are how are we adding value to clients and so if you’re every person listening, you have something special about you. You have some you come from you know whether you’re whatever you did before, I found like school teachers who become real estate agents are the most Amazing, they’re so patient, and they can really create good boundaries and like be good listeners. And so that’s just one example actors, singers, you know, performers, that’s one side of it. They’re great salespeople, but who are, you know, therapists, we’re like therapists and real estate is just the vehicle, right? It’s a, it’s a people business. And so what we’ve been doing for 20 years is developing relationships across every imaginable industry. And so when I sit down with my client, I’m just listening, what are the things they need? How can I help them across the board? And I’ve just found that the more value you add for your client, I want to introduce you to this person, I want to introduce you this person with absolutely no expectations of what it’s going to turn into. Has, I know that that is the bed, that’s the foundation for our success. And it just, it’s like an evergreen thing. You know, you start January 1, oh, I have I have to do this whole thing again. But what you’ve already done, is just connect to your clients and be that person that they call for everything. Yeah. And how does that relate to like a very specific, you know, we’re helping someone sell an apartment helping someone buy, we really take an A to Z approach. It’s like Danny Meyer, setting the table above and beyond, I mean, anything you need, you can be based in Asia, or in the Middle East, or Europe, or wherever you are, we can take care of every single thing to do with the preparation of your home above and beyond in terms of communication. Our our team is 11. But our extended team is 50 100 200 trusted people that we can go to and make sure that we get things done, right. So it’s, it’s a combination of the actual dealmaking where we really are focused on taking care of everything. And that just establishes this huge amount of trust. But I think it’s also big picture, how can we serve our clients, even when they’re not clients? Everybody, every, it’s not about, hey, do you have a referral from me, because you hear that thing all the time. That’s the best compliment, you can give blah, blah, blah. Because that’s what they mean. And it’s great advice. For anybody who’s ever read the million dollar real estate agent that is a great source of language, like to think about how you can you know how you can cultivate referrals. But it’s much easier than that, just get into conversation with lots of people, and ultimately, you’re going to help them in some way, and then they’re going to, they’re never going to forget you. Maybe that’s too generic. I mean, I can get I can get more detailed about how it’s helped this year. D.J. Paris 12:38I always think the fundamentals win the game. So what you’re talking about is really consistent with almost everyone I’ve ever had on the show who are all top 1% producers in the country. So is it unique? No. But success usually isn’t unique. It’s usually the the the action that is taken, you know, consistently and obviously, you guys are doing that. And I do want to dive into it a little deeper, because I’m curious, you mentioned, you know, providing value even when someone’s not a client. So this, this is for our listeners, this could be, you know, before they’re ready to use you, they’ve never used you before, but you want to start building that trust and building that, that relationship, or they have already used you. And they’re you know, in between transactions, and that may be 710 years, whatever it is in your local market. And, and I suspect Scott, you guys have an approach to handle both of those scenarios, when you meet somebody first, and then after a transaction, you know, sort of how you stay in touch. So I’d love to hear more about how you guys continue to add value. Scott Harris 13:45Well, I would say it’s like chicken or the egg, right? If you’re starting if you’re newer in the business, what can you do you want to make a list? Who are the 50 people in your life that are your biggest fans, right? And start just being consistent? It doesn’t have to be 50 calls a day. But can it be five? Can it be five, reach outreaches at two every single day, it’s the consistency. It’s just like going to the gym, it’s like any kind of consistency you can build in your calendar just to reach out I mean yesterday, right? And it can be very intuitive. You have this list in front of you. It can be very old school looking at the list, who are the five people that pop out of that list. When you look at it. I reached out to five people yesterday, one person told me his somebody in his family passed away and they’re gonna hire me to sell their place in you know, in the spring. I haven’t talked to him in probably a year and I just hey, how are you? I was in your old building. I was thinking about you. And that was just my connection point. Somebody else I hadn’t spoken to in a year he popped out of a list. I said, let me reach out to so and so. And he said, Oh, I’m looking to buy and flip something in the city. We ran out. We’re finished our projects in Connecticut. We’re ready to come back in the city. There are opportunities and that’s just yesterday. So you have your top 15 people you reach out to them. And just listen, I think the most important thing you can do is, is just the agenda is I want to connect with this person, I care about this person they care about me, it’s, it’s so much more fundamentally about the people. And if you really just focus on that something good comes out of it, you’re gonna find a way to be of service to them. I mean, my fundamental, for those of you who might be in like a networking group, like a BNI, or any kind of net…

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