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    Entrepreneurship

    James Reed: all about business

    ‘James Reed: all about business’ puts you at the heart of fun, dynamic, candid conversation with business leaders, philanthropists and charitable celebrities as they use their journeys to give clear, actionable advice.

    Hosted by James Reed CBE, the Chairman and CEO of Reed Group, you’ll hear the highs and lows of what it means to be a true business leader to empower you to implement smarter, more meaningful strategy in your business or career.

    Advertise

    Copyright: © Copyright 2026 Reed Global

    • Apple Podcasts
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    Latest Episodes:
    12. How to deliver social impact to drive more profit | Isabel Kelly Jan 27, 2025
    Show notes

    With new sustainability laws coming into play, how can you make sure your organisation is ESG-ready, without sacrificing your bottom line?

    In this episode of All About Business, I’m joined by Profit with Purpose founder Isabel Kelly, where we discuss all things ESG. We explore how you can meet your social and environmental goals while still remaining profitable, and how you can develop an authentic strategy that goes hand in hand with your brand

    Isabel is the Founder of Profit with Purpose, a consultancy firm that works with companies to create and embed social impact strategies into businesses and brands. Isabel is a non-executive director at TPXimpact, an AIM-listed tech company where she Chairs the ESG Committee. She is also a member of the board at The Big Give and is a social impact careers advisor for MBA students at the Said Business School, Oxford University.

    Timestamps

    00:57 Introducing Isabel Kelly and Profit With Purpose

    02:12 The Origin Story of Profit With Purpose

    03:03 Integrating Social Impact in Business

    06:42 Defining Authentic Purpose

    09:02 Challenges and Resistance in Purpose-Driven Business

    13:45 Navigating ESG Legislation and Reporting

    24:57 The Role of B Corps in Purpose-Driven Business

    31:56 Airlines and Vaccine Financing

    32:53 Promoting ESG in the Workplace

    33:33 Salesforce's Environmental Journey

    35:26 Challenges and Controversies in ESG

    37:36 Purpose-Driven Business Strategies

    39:50 Becoming a B Corp

    42:12 Consulting for ESG and Purpose

    48:30 Diversity and Inclusion in Boards

    52:07 Metrics and Reporting for ESG

    55:58 Final Thoughts and Future Goals

    Links

    Follow Isabel Kelly on LinkedIn: https://www.linkedin.com/in/isabelkelly-pwp-esgx/

    Check out Profit with Purpose: https://profitwithpurpose.co.uk/

    Explore the UN’s Sustainable Development Goals: https://sdgs.un.org/goals

    Follow James Reed on LinkedIn: https://www.linkedin.com/in/chairmanjames/

    All About Business is brought to you by Reed Global. Learn more at: www.reed.com

    This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk


    Bonus Ep: The Darker Side of Journalism: One Woman's Journey to Fleet Street | Shorts with Sue Douglas part 3 Jan 24, 2025
    Show notes

    In this episode of 'All About Business', James is joined by Sue Douglas, who transitioned from a medical journalism background to becoming a top Fleet Street editor. She discusses her move to apartheid-era South Africa as a reporter for the Rand Daily Mail and witnessed significant historical events firsthand.

    Returning to the UK, she navigated her way through the competitive media landscape, encountering both setbacks and successes, ultimately finding her place in the vibrant and chaotic world of Fleet Street journalism.

    Timecodes:

    00:00 Introduction to the Podcast

    00:28 Guest's Career Beginnings

    00:38 Journey to South Africa

    01:22 Reporting in South Africa

    03:05 Return to Fleet Street

    03:50 Joining News of the World


    Follow Sue Douglas on LinkedIn

    Follow James Reed on LinkedIn

    All About Business is brought to you by Reed Global. Learn more at: www.reed.com


    This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk


    Bonus Ep: Balancing Business Leadership and Family Life | Shorts with Sue Douglas part 2 Jan 22, 2025
    Show notes

    In this bonus episode of 'All About Business,' Journalist, Tech CEO and Entrepreneur, Sue Douglas, explores the complexities of balancing business management and leadership with personal life responsibilities.

    Sue delves into the gender dynamics within professional settings, the historical and biological roles of men and women, and the struggle for achieving a balanced work-life equilibrium. The conversation also touches upon personal anecdotes about parenting, societal expectations, and the implications of more women entering the workforce.

    Timecodes:

    00:00 Introduction to the Podcast

    00:27 Gender Differences and Career Choices

    01:12 Balancing Career and Family

    02:21 Reflections on Parenting

    03:29 Community and Work-Life Balance

    05:14 Gender Pay Gap and Workplace Inequality

    07:02 Concluding Thoughts on Gender Roles

    Follow Sue Douglas on LinkedIn

    Follow James Reed on LinkedIn

    All About Business is brought to you by Reed Global. Learn more at: www.reed.com


    This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk


    Bonus Ep: Breaking the Blood Scandal | Shorts with Sue Douglas part 1 Jan 20, 2025
    Show notes

    In this bonus episode of 'All About Business,' James is joined by Journalist, Entrepreneur and Tech CEO Sue Douglas. She delves into a chilling investigation from the 1980s when, as a young medical correspondent she uncovered a story about potentially AIDS-contaminated blood used for transfusions, risking public health.

    She describes the challenges, including government hesitation, media backlash, and the impact of her ground-breaking report that led to a public inquiry 40 years later.

    Timecodes:

    00:00 Introduction to the Podcast

    00:28 A Chance Encounter Leads to a Big Story

    01:58 Investigating the Blood Contamination

    04:09 Breaking the Story

    06:28 The Aftermath and Reflection

    Follow Sue Douglas on LinkedIn

    Follow James Reed on LinkedIn

    All About Business is brought to you by Reed Global. Learn more at: www.reed.com

    This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk


    11. Property is not a rich man’s game! How to turn debt into millions | Rob Moore Jan 13, 2025
    Show notes

    Imagine losing everything. Then imagine turning it all around and becoming a multi-millionaire within 5 years.

    In this episode of 'All About Business', entrepreneur, property investor, and author Rob Moore shares his journey from being £50,000 in debt to becoming a multi-millionaire in less than five years.

    Rob discusses his philosophy on money as a store of time, value, and energy, the importance of finding opportunity, raising money, and building a business from scratch. We explore his views on the significance of hard work, the role of education in preparing future entrepreneurs and the critical aspects of building a personal brand in today's digital age.

    Timestamps

    01:44 Podcast Introduction and Guest Welcome

    03:34 Rob Moore's Early Life and Influences

    05:05 The Turning Point: Meeting a Business Partner

    09:23 The Rise of a Training Business

    14:47 University vs. Entrepreneurship

    27:11 The Essence of Money

    33:38 Recruitment and Team Building

    36:56 The Importance of Management Skills

    39:02 Integrity and Honesty in Recruitment

    41:42 The Role of LinkedIn in Personal Branding

    48:24 The Value of Hard Work and Entrepreneurship

    52:51 Rob Moore Foundation: Supporting Young Entrepreneurs

    59:20 Finding the Right Business Partner

    01:08:04 The Significance of Personal Brand

    Links

    Follow Rob Moore on LinkedIn

    Follow Rob Moore on Instagram

    Visit Rob’s website

    Follow James Reed on Linkedin

    All About Business is brought to you by Reed Global. Learn more at: www.reed.com

    This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk


    10. How to bootstrap your hobby into a successful business | Nicola Reed Jan 06, 2025
    Show notes

    Are you ever too old to turn your favourite hobby into a brand-new business venture?

    In this very special episode of All About Business, James Reed is joined by his wife Nicola, founder of the successful drinks company, Beeble.

    Nicola shares how she turned her husband’s birthday gift into a thriving business, the ups and downs of bootstrapping a company with her daughter’s friend, as well as some rather disturbing facts about her bee colony.

    Nicola is an artist, teacher, beekeeper and entrepreneur. She owns Beeble, a B-Corp that makes a wide variety of spirits with honey from her very own hives. Nicola has a Master's degree in Fine Art from St Martin's School of Art, a PGDip from Chelsea College of Arts and a teaching degree from University College London.

    01:37 Introduction

    02:27 Nicola Reed's Beekeeping Journey

    04:43 Turning Honey into Spirits

    07:45 The Beeble Brand and Business Growth

    13:22 Balancing Business and Passion for Bees

    23:54 Insights and Lessons from Beekeeping

    27:07 Beekeeping Courses and Techniques

    28:31 Personal Experiences with Bee Stings

    30:39 The Undertaker Bee and Bee Communication

    32:49 Challenges in the Spirit Business

    36:11 Marketing Strategies and Customer Feedback

    41:36 Beekeeping in Prisons

    43:17 The Joys and Challenges of Beekeeping

    46:03 Future Plans for Beeble

    48:25 Conclusion and Final Thoughts

    Try Beeble’s delicious honey whisky

    Take a beekeeping course

    Follow Nicola Reed on LinkedIn

    Follow James Reed on LinkedIn

    All About Business is brought to you by Reed Global. Learn more at: www.reed.com

    This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk


    9. Entry level to managing director: How to make it happen | Donna Murrell Dec 30, 2024
    Show notes

    Climbing to the top of the ladder can be tough. With competition from peers, how do you stand out so you can get that promotion and even become Managing Director?

    In this episode of All About Business, James is joined by Donna Murrell, Managing Director of Reed in Partnership. Donna began her career at Reed as an entry-level employment advisor and worked her way up to the very top. In this conversation, she shares little known strategies for boosting your career, explains why diversity in leadership is so important and gives actionable advice for building your confidence no matter where you are in your career.

    Donna is the Managing Director of Reed in Partnership, a branch of Reed which delivers public services such as employment support, wellbeing advice and DVSA testing. Donna has been at Reed for over 20 years, starting as an Employment Advisor.

    00:58 Introducing Donna Murrell

    07:47 Expanding Reed in Partnership

    09:54 Leadership and team building

    13:08 Donna's management philosophy

    20:44 Going from Operations Director to Managing Director

    25:16 Advice for aspiring leaders

    29:51 Spotting and nurturing talent

    31:25 Creating Opportunities for Employee Engagement

    37:01 Embracing curiosity and learning

    39:30 Women in leadership: challenges and progress

    49:34 Preparing for career progression

    52:05 Building confidence and overcoming anxiety

    54:49 Reed interview round

    Follow Donna on LinkedIn

    Follow James Reed on LinkedIn

    Learn more about Reed in Partnership

    All About Business is brought to you by Reed Global. Learn more at: www.reed.com

    This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk


    8. The 10 second customer journey: stop friction and increase growth | Todd Unger Dec 23, 2024
    Show notes

    With seventy percent of online buyers abandoning their shopping before checkout, how can you create a frictionless customer journey that only takes ten seconds?

    In this episode of All About Business, James Reed speaks to customer experience expert Todd Unger.

    Todd reveals why most customer journeys don’t work, how low-cost AI can help you understand your customers better, and the hit Ariana Grande song that could transform your approach to customer experience.

    Todd Unger is the Chief Experience Officer at the American Medical Association, overseeing membership, marketing and customer experience initiatives. His book, the ten-second customer journey explains how you can rapidly convert customers online, drawing on Todd’s 30 year career in marketing and customer experience.

    02:00 Meet Todd Unger: Chief Experience Officer

    03:27 The evolution of Customer Experience

    08:04 The four points of CXO

    10:50 The importance of frictionless experience

    18:07 Building effective digital services

    24:10 Building a culture of testing and experimentation

    26:17 The role of AI in modern testing

    26:44 AI's impact on the 10 second customer journey

    28:03 Leveraging technology partners for AI

    34:29 Practical applications and future of AI

    45:17 Customer experience advice for entrepreneurs

    48:27 Reed interview round

    Follow Todd Unger on LinkedIn

    Visit Todd Unger’s website:https://www.toddunger.com/

    Buy Todd Unger’s book

    Follow James Reed on LinkedIn

    All About Business is brought to you by Reed Global. Learn more at: www.reed.com

    This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a podcast to elevate your brand, visit Flamingo-media.co.uk


    7. Drive big business by understanding your customers on a local level | Andy Cook Dec 16, 2024
    Show notes

    Being a socially conscious business is becoming more and more important, but can it really help you grow your brand long-term?

    In this episode of All About Business, James Reed sits down with Centre for Social Justice CEO and proud Leeds native, Andy Cook. They explore the unseen world of philanthropy, why small charities are often more powerful, the best interview questions to ask future employees, and the steps you can take to become a brand locals love.

    Andy is CEO of The Centre for Social Justice, an award-winning organisation that aims to solve Britain’s most pressing social issues through political change. Hailing from Leeds, Andy founded another award winning charity that helped disadvantaged youth across the Midlands. Since then, he’s become an advisor to several leading philanthropists and CSJ has been awarded social policy Think Tank of the Year for the last 2 years.

    1:56 - Introducing Andy Cook - CEO for the Centre for Social Justice

    2:48 - The Centre for Social Justice

    8:43 - The five areas of help that affect Society

    9:58 - The Big Give

    13:38 - The importance of giving people opportunities

    16:56 - The power of smaller charities

    19:04 - Where do donations go and how to make the process better

    21:07 - Should businesses engage more with philanthropy?

    25:35:00 - The Kickstart Program

    27:40:00 - Finding a balance between education and employer's needs

    31:36:00 - The Centre for Social Justice Foundation

    34:36:00 - Why businesses should be more involved in the education system

    38:18:00 - How you can help

    40:10:00 - Reed interview segment

    41:50:00 - Wrap up and final thoughts

    Find out more about the CSJ

    Follow Andy on LinkedIn

    Register for the Green Match Fund

    Donate to a cause you care about

    Follow James Reed on LinkedIn

    All About Business is brought to you by Reed Global. Learn more at: www.reed.com

    This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to get your brand heard, visit Flamingo-media.co.uk


    6. The 4 questions you need to answer to attract and retain top talent and customers | Becky Willan Dec 09, 2024
    Show notes

    Talent and customers aren’t just looking at the product or service your company provides. They’re choosing organisations with purpose over those who only prioritise profit.

    In this episode of 'All About Business,' James is joined by Becky Willan, CEO of Given, part of Anthesis. They explore the importance of implementing purpose into the heart of your business,, the impact of ESG and sustainability on brands, and practical steps for organisations to align profit with meaningful societal impact. Becky shares her journey from working at Body Shop to founding Given, and discusses how companies like John Lewis and Lloyd's Banking Group are navigating purpose-driven transformations.

    01:31- Introduction

    02:26- Meet Becky Willan

    03:13- Defining Purpose in Business

    03:48- The Journey of Given

    07:41- Implementing Purpose in Organisations

    11:32- Case Study: John Lewis Partnership

    20:31- Case Study: Lloyd's Banking Group

    24:01- Advice for Entrepreneurs

    29:54- Evidence of Purpose-Driven Business Success

    31:25- Purpose vs. Philanthropy: Understanding the Difference

    33:52- Reed's Purpose-Driven Philanthropy Model

    34:54- Steps to Implementing Purpose in Your Organisation

    36:44- The Importance of Employee Engagement and Culture

    40:14- Challenges and Pitfalls in Purpose-Driven Organisations

    42:54- Case Study: Centrica's Purpose Transformation

    49:49- IKEA's Purpose and Philanthropy

    51:35- Personal Reflections and Future Aspirations

    53:56- Conclusion and Final Thoughts

    Find out more about Given

    Follow Becky on LinkedIn:

    Follow James on LinkedIn

    All About Business is brought to you by Reed Global. Learn more at: www.reed.com

    This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast, visit Flamingo-media.co.uk


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