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How to Adapt Your Plans with Ariel Cohen of TripActions Apr 20, 2022

Show notes

In 2015, Ariel co-founded TripActions to transform business travel. In the classic Blockbuster vs. Netflix analogy, TripActions set out to be the latter—replacing travel agents and complex expense reports with a best-in-class digital experience. The company's tremendous growth came to a screeching halt in 2020, when Covid stopped business travel altogether. But TripActions adapted and came back even stronger, now boasting over 9,000 customers and a valuation north of $7B. Ariel shares how a disastrous business trip to Ukraine was one of his aha moments, what it was like to lose all revenue in a two-day span when the pandemic hit, and why distributed teams have now unlocked a new category of business travel.

How to Scale Globally with Kate Ryder of Maven Apr 13, 2022

Show notes

When Kate Ryder founded Maven in 2014, to reimagine healthcare for women and families from the ground up, she was ahead of the curve. With virtual care delivery at its core, she's grown Maven into the largest telehealth network for women's and family health globally. Maven's growth started with a "boots on the ground" marketing strategy and was accelerated in recent years by Covid. Today, the company has a thriving B2B model that supports over 10 million families in 175 countries. Kate shares why her earlier career as a journalist makes her a stronger founder, how summers in the Adirondacks sparked her imagination and self-reliance, and how she created a new category in healthcare to fill in all the moments outside of the doctor's office.

How to Make a Difference with Glen Tullman of Transcarent Apr 06, 2022

Show notes

To build one successful company is a major achievement—particularly in an industry as complex as healthcare delivery. But Glen Tullman has done it time and time again. He digitized electronic prescriptions, led a hospital resource management company, and built the first at-scale digital health company to empower people with chronic conditions. He led his last company, Livongo, through the largest consumer digital health IPO in history. With Transcarent, he's back in the CEO seat, building a better healthcare experience for employees of self-insured companies. Glen shares why "telehealth" should just be called "health," why he'd rather be building a business than sleeping, and what role tech players like Apple and Amazon will have in the future of healthcare.

How AI Can Drive Customer Insights with Amit Bendov of Gong Mar 30, 2022

Show notes

In 2015, Amit Bendov was not looking to start a company. But he was looking for a way for his sales team to more automatically capture CRM data. He and his co-founder started Gong to help sales teams have better conversations with customers and win more deals. Gong quickly found product-market fit, which only accelerated when Covid pushed all sales calls to the digital format. Gong has grown to over 2,000 customers with a valuation north of $7B. Amit shares why he charged early customers a high price to stay in the beta, why he believes autonomous applications are the way of the future, and why you learn more from successes than failures.

How to Build a Personalized Product with Florian Otto of Cedar Mar 23, 2022

Show notes

Across the United States, there are 50 million people who have a bad credit score because of medical debt. That's just one of the many reasons Florian and his co-founder started Cedar in 2016. At Cedar, they are combining the best of fintech, healthcare, and consumer products into a unified platform that helps patients pay bills with ease. The company is valued at over $3 billion dollars and has helped over 12 million patients to date. Florian shares how he's overcome the slow velocity of the healthcare system, how he learned to show vulnerability as a leader, and why he believes M&A is undervalued by most startups.

How to Find a Better Way with Dave Ferguson of Nuro Mar 16, 2022

Show notes

What would it look like to better everyday life through robotics? That's the question Dave Ferguson and Jiajun Zhu set out to answer in 2016. After working as the machine learning and computer vision lead at Waymo, Dave co-founded Nuro to focus on autonomous vehicles that deliver goods (not people). The company's focused approach—on transporting everything from produce to prescriptions—aims to cut down on the 100 billion vehicle trips we take to run errands each year. Nuro's vehicles have been piloted across Texas, Arizona, and California, and the company is valued at over $8B. Dave shares what it means to design a passenger-less vehicle, how Nuro supports a more sustainable relationship to consumption, and why he aims to make Nuro a company where employees do the best work of their careers.

How to be an Experimentalist with Arif Nathoo of Komodo Health Mar 09, 2022

Show notes

Across the globe, a trove of healthcare data is being created and amassed at scale, but how can the health system leverage this data to create better outcomes? In 2014, Arif Nathoo—with AM, MD, and MPA degrees from Harvard—took the humbling leap from healthcare executive at McKinsey to founder of Komodo Health. He and his cofounder set out to reduce the burden of disease with data-driven insights and powerful software applications. Today, Komodo Health works with everyone from pharmaceutical manufacturers to payers to startups, and the company is valued at over $3B. Arif shares why Covid was a watershed moment in utilizing healthcare data, why the future of healthcare will be fully centered on the patient, and what it was like to hire more people in the last year than the company hired in the first seven years total.

How to Build Community Through Ownership with Roham Gharegozlou of Dapper Labs Mar 02, 2022

Show notes

If you've heard of NFTs (non-fungible tokens), it's likely thanks to the work of Roham Gharegozlou. Roham is the Co-Founder and CEO of Dapper Labs, the NFT company that has created some of the most viral brands out there, from CryptoKitties to NBA Top Shot. Through his venture studio Axiom Zen, he started looking into crypto back in 2014. With a mission to bring play to crypto, Dapper Labs has been named one of the most innovative gaming companies by Fast Company and has created some of the most broadly used applications in the history of crypto. Roham shares how NBA Top Shot scaled to over one million users, why he thinks of NFTs as the next evolution of social media, and why entrepreneurship requires a healthy balance of optimism and paranoia.

How to Lead with Intentionality with René Lacerte of Bill.com Feb 23, 2022

Show notes

As a fourth-generation founder, René Lacerte's passion for helping small businesses is deep-seated. That passion has empowered him to grow Bill.com, the leading provider of cloud-based software that transforms the way businesses pay and get paid, into a massive success. Bill.com went public in 2019 and now has a market cap over $20B. Beyond the metrics of success, René's work is driven by his values and in the value he hopes to bring to the SMB community. René shares how patience has been a vital tool in his 15-year journey at Bill.com, why he took a horizontal approach to building his business, and why all small businesses need to leverage technology to stay ahead of the curve.

How to Work Asynchronously with David Barrett of Expensify Feb 16, 2022

Show notes

For the 10 million plus users of Expensify, the company's origin story will likely come as a surprise. In founder David Barrett's mind, Expensify was a fictional startup concept that he pitched to banks to gauge their reaction for an idea he had to solve homelessness in San Francisco. But when David lost his job in 2007, he decided to turn this fictional idea for Expensify into a real business. Expensify is known to most as an expense management app, but since going public in 2021, the company continues to throttle toward a broader vision: to be a platform that facilitates conversations that accomplish things in the real world. David shares how he's kept headcount to 140 while generating over a million dollars of revenue per employee, how an employee-first acquisition model was their key to growth, and how an async work culture means the sun never sets on the Expensify empire.

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