When people give, they're not just transferring money. They're rehearsing a version of themselves. That insight, shared by my guest Cherian Koshy, cuts to the heart of why logical fundraising pitches so often fail, and why identity-driven communication changes everything.
Cherian is the author of Neurogiving, a behavioral scientist, and one of the most original thinkers I've encountered on the question of generosity. His work applies neuroscience and behavioral science to the act of giving, and what he's uncovered reaches far beyond fundraising into every area where we try to move people.
In this episode of Inner Propaganda, I sit down with Cherian to unpack the science behind why people give, how identity drives every donation decision, and what organizations consistently get wrong when they treat the giving brain like a buying brain. Cherian introduces the concept of generosity decay, based on research by Dr. Katy Milkman at the Wharton School, which shows that a donor's generous impulse drops by roughly 50% within 30 to 45 days if not reinforced. He also explores how pairing identity reaffirmation with the identifiable victim effect can dramatically increase the likelihood of a second gift, and why the most important thing you can tell a donor is not "thank you for your donation" but rather "you are a generous person."
What you will discover:
- Why the giving brain operates on fundamentally different principles than the buying brain, and how to communicate accordingly
- How generosity decay works, what causes it, and what to do in the critical window before it sets in
- Why thanking a donor for the transaction is the least effective thing you can say, and what to say instead to reaffirm their identity
- How compassion fatigue and psychological reactance work in the nervous system, and how to strike the balance between reality and hope in your messaging
- Why generosity is not just an act of giving but, as Cherian puts it, agency in action, a way humans reclaim a sense of control and meaning in uncertain times
Learn more about Cherian Koshy: https://cheriankoshy.com/
Get Cherian's book, Neurogiving: https://neurogivingbook.com/
Order my new book, Inner Propaganda: https://innerpropaganda.com/
Visit my website: https://owenfitzpatrick.com/
Join my newsletter: https://owenfitzpatrick.com/newsletter/