HFMA’s Voices in Healthcare Finance

Latest Episodes:

"I'm not strong enough. That's why I'm feeling this way." Taking care of your mental health when you hit the pandemic wall. Feb 10, 2021

Show notes

Mental health is a tough issue during the best of times, but the additional stress and trauma of living through a pandemic can present new issues and exacerbate existing ones. This week, Ranga Krishnan, professor of psychiatry and the CEO of Rush University System for Health, discusses why attention to mental health is crucial now, and always.

If you are having suicidal thoughts, resources are available. The National Suicide Prevention Lifeline is toll free and available 24/7. That number is (800) 275-8255. If you’re in a domestic abuse situation, you can receive confidential support from the National Domestic Violence Hotline, also toll free and available 24/7. Their number is (800) 799-SAFE (7233).

"Data represents people." Why remote workers need to be more vigilant than ever about protecting personal information. Jan 27, 2021

Show notes

Kevin Coppins, president at CEO of Spirion, discusses how to keep data safe when working remotely. Also, five keys to look for when selecting an A/P finance solution for supplier payments from sponsor GHX ePay.

"I'm just glad I brushed my hair today." The challenges, and some strategies, for working moms during a global pandemic. Jan 13, 2021

Show notes

A year ago, things were looking good for working women. At the end of 2019, the number of women in the workplace surpassed the number of men for the first time in a decade. But the pandemic has driven so many women out of the workforce to undo that progress, according to a recent report from McKinsey & Company.

In this episode, Annie Kurdziel and Elizabeth Newman from McKinsey & Company, join us to discuss the challenges they face as working moms as well as some strategies for individuals, managers and leadership as the United States approaches the one-year mark on widespread remote work and school.

Also in this episode, Laurie Heavey from sponsor ClearBalance talks about new research on patient-friendly payment.

Going beyond price transparency compliance, patient payment in a time of COVID, and medical device security Dec 17, 2020

Show notes

Ogi Kwon of R1RCM discusses going beyond CMS price transparency compliance and toward a better patient experience. Chris Dunkerly and Doug Folsom from our sponsor TRIMEDX talk about about medical device cybersecurity. Five ways to strengthen patient relationships with sponsor CareCredit.

Perspectives on leadership, culture and team-building during a pandemic Dec 02, 2020

Show notes

HFMA President and CEO interviews Lee Rivas of CloudMed about his leadership journey and how he's built his team during the pandemic. Rich Daly interviews Nicole Farrow and Andrew Johnson from Change Healthcare about trends and solutions in prior authorization.

How the pandemic paved the way for fraud, waste and abuse in telehealth Nov 18, 2020

Show notes

Emad Rizk of Cotiviti discusses the fraud, waste and abuse risks of telehealth, and Sondra Cari from sponsor Huron talks about the opportunities of revenue cycle learning.

Election Special: As the votes are tallied, we look at what the possible outcomes mean for healthcare Nov 04, 2020

Show notes

As the world waits for the results of the presidential election and other key races, Rich Daly and Chad Mulvany discuss what could happen in the coming months. Also in this episode, Joe Fifer interviews 4sight Health CEO Dave Johnson about what's next for hospitals after COVID-19. Two articles he's authored on the topic are linked below. This episode is sponsored by TRIMEDX.

The Future of Hospitals in Post-COVID America: The Market Response

The Future of Hospitals in Post-COVID America: The Policy Response

The payer episode: CMS interoperability rules and provider strategies for better conversations Oct 22, 2020

Show notes

Chris Hobson, from Orion Health discusses CMS’s upcoming deadline for interoperability requirements for payers and Geneva Schlabach from Vispa and Mike Duke from Baker Tilly talk about denials management.

Telehealth opportunities in oncology, and Stever Robbins shares the secret to tackling email overload Oct 07, 2020

Show notes

Dr. Andrew Hertler of New Century Health discusses how telehealth can help keep patients on track with cancer screenings and treatment. Also in this episode, productivity expert Stever Robbins tells us once and for all how to handle email (Hint: It's not folders.)

Self-pay A/R best practices, Stark Law with Rep. Roger Marshall and CMS's price transparency rule Sep 23, 2020

Show notes

Chad Mulvany talks with members of the task force that developed recommendations around self-pay accounts receivable best practices, Rich Daly interviews Rep. Roger Marshall about his efforts to get CMS to speed up their overhaul of Stark and Antitrust laws. Gregory Adams from sponsor organization Panacea discusses some aspects of CMS's price transparency rule that hospitals might be missing.