Healthcare Interior Design 2.0

Latest Episodes:

Episode 54, Part 2; Bill Repichowskyj, AIA, Partner e4h, Environments for Health Architecture Apr 26, 2022

Show notes

On Part 2 of today's episode, Cheryl interviews Bill Repichowskyj, AIA, Partner e4h, Environments for Health Architecture. Bill gives us a closer look at e4h's 4wrd initiative in action by generously walking us through the firm's design project for Oneida Nation; two new outpatient clinics in The Dreamcatcher Plaza in Oneida, New York—the Oneida Nation Health Services building and the Bassett Oneida Health Center. How did Bill and his team win the project? What was unique about designing healthcare facilities for the Oneida Nation–a federally recognized tribe of Oneida people in the United States? Learn the answers to these questions and more on the changing face of healthcare design on part 2 of today's episode with Bill Repichowskyj.

Learn more about Bill Repichowskyj and e4h architecture by visiting https://e4harchitecture.com/.

In Cheryl's conversation with Bill Repichowskyj, they discuss:

How did e4h win the healthcare projects at The Dreamcatcher Plaza in Oneida, New York; the Oneida Nation Health Services building and the Bassett Oneida Health Center?
How was the Oneida Nation Healthcare Services project unique and how does it align with e4h's 4wrd initiative?
How was this project different from others that Bill has worked on at e4h?
What was it like working with the Oneida Nation?
What did Bill and his team learn from spending time with representatives at Oneida Nation prior to beginning the project?
The story of Bill's journey into healthcare.
Bill's thoughts on the importance of Diversity, Equity and Inclusion in healthcare architecture and design, and where it is headed, moving forward.

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line. Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

The American Academy of Healthcare Interior Designers
The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer® by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/.

53, Part 1; Barbara Dellinger, MA, FIIDA, CHID, CID, EDAC, NCIDQ, Director of Design and Research, Adventist HealthCare Mar 29, 2022

Show notes

What is the "new reality" in healthcare that has arisen due to the pandemic and how has it affected the healthcare design and architecture professions? Cheryl's special guest on part 1 of today's episode is Barbara Dellinger, Director of Design and Research at Adventist HealthCare.

Barbara sheds light on the complex topic of current furniture and fabric specification around COVID. What is the CFFA 201 Healthcare Testing for Durable Coated Fabrics (DCF) and where does a healthcare designer begin to find best practices and current, reputable information on the subject? Barbara generously answers these questions and so much more on the changing face of healthcare design on today's episode of the Healthcare Interior Design 2.0 podcast!

Learn more about Barbara Dellinger by visiting: https://www.linkedin.com/in/barbara-dellinger-9697b613/

Learn more about Adventist Healthcare by visiting: https://www.adventisthealthcare.com/.

Read the presentation from the 2021 HCD (Healthcare Design Conference) - The More You Know: Reduce Failures by Understanding Performance Requirements for Healthcare Durable Coated Fabrics and Surface Materials:

https://aahid.org/wp-content/uploads/2021/10/durable-coated-fabrics-ppt-2021-hcd.pdf

In Part 1 of Cheryl's conversation with Barbara Dellinger, they discuss:

How has Barbara seen the patient experience change over the years?
The importance of evidence-based design (EBD) as seen through the eyes of an interior designer.
What makes a healing environment and what are some of Barbara's favorite healing spaces?
What is the "new reality" and how does it relate to furniture and fabric specification around COVID?
What is the CFFA 201 healthcare testing for durable coated fabrics (DCF) and what does this mean for healthcare?
What is the Durable Coated Fabrics Task Group and what is Barbara's involvement with this group?
Barbara discusses her work with the AAHID or The American Association of Healthcare Interior Designers.
What is EDAC and Barbara's relationship with The Center for Health Design who offer the EDAC Certification?

On Part 2 of today's episode, "What Would Barbara Do?" Lauren Banas, Vice President of Sales and Marketing at Krug, a multi award winning furniture manufacturer of innovative commercial and healthcare solutions, is in the host seat! Lauren continues Cheryl's conversation with Barbara Dellinger by asking her several specific questions about current furniture and fabric specification requirements.

The "What Would Barbara Do" segment of the podcast is a light hearted discussion about a very complex topic. Barbara answers questions that have been on the minds of healthcare design professionals continuously since the pandemic began in the US in 2020. Part 2 of today's episode "What Would Barbara Do?" is available now.

Additional support for this podcast comes from our industry partners:

The American Academy of Healthcare Interior Designers
The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer® by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

53, Part 2; What Would Barbara Do? Lauren Banas, Vice President of Sales and Marketing at Krug interviews Barbara Dellinger, MA, FIIDA, CHID, CID, EDAC, NCIDQ, Director of Design and Research, Adventist HealthCare Mar 29, 2022

Show notes

On Part 2 of today's episode, "What Would Barbara Do?" Lauren Banas, Vice President of Sales and Marketing at Krug, a multi award winning furniture manufacturer of innovative commercial and healthcare solutions, is in the host seat! Lauren continues Cheryl's conversation with Barbara Dellinger in part 1 of today's episode by asking her several specific questions about current furniture and fabric specification requirements.

"What Would Barbara Do?" is a light hearted discussion about a very complex topic and answers questions that have been on the minds of healthcare design professionals continuously since the pandemic began in the United States in 2020.

Learn more about the Chemical Fabrics and Film Association by visiting: https://www.chemicalfabricsandfilm.com/.

Learn more about Evidence Based Design and The Knowledge Repository by visiting The Center for Health Design at https://www.healthdesign.org/.

Read the presentation from the 2021 HCD (Healthcare Design Conference) - The More You Know: Reduce Failures by Understanding Performance Requirements for Healthcare Durable Coated Fabrics and Surface Materials:

https://aahid.org/wp-content/uploads/2021/10/durable-coated-fabrics-ppt-2021-hcd.pdf

In Part 2 of Lauren's conversation with Barbara Dellinger, they discuss:

Why is Barbara Dellinger Lauren's favorite "go to person" when faced with a concern about fabrics for healthcare environments?
Vinyl in the past has been abandoned by manufacturers. Is it back?
Is durability more important than sustainability?
What happens when fabrics puddle and wrinkle?
Is there any way for designers to know which fabrics will succeed and which ones will fail?
Are woven fabrics ever acceptable?
Why is chair construction so important?
What are the current trends – solid surface vs. laminate, wood vs. metal?
What does Barbara consider to be the minimal rate rating acceptable when specifying lounge seating in healthcare environments?
Who are the Chemical Fabrics and Film Association, and why are they such a great resource for designers?

Krug Healthcare Solutions is a multi-Nightingale award-winning furniture manufacturer. Krug has been recognized as a leader in the healthcare furnishings marketplace by senior healthcare designers and top healthcare facilities throughout North America. Krug is committed to developing outstanding product solutions that are beautiful, highly functional, sustainable, and deliver outstanding value. Krug takes an evidence-based, person-centered approach to all aspects of product design. Their comprehensive offering includes a variety of options for common areas, patient spaces, and administrative zones. Krug's environmental commitment is strong. They continuously work to incorporate environmental sustainability in all business practices and manufacturing processes. For more information about Krug Healthcare Solutions, please visit their website at www.krug.ca.

Additional support for this podcast comes from our industry partners:

The American Academy of Healthcare Interior Designers
The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer® by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Thank you for listening to today's episode of Healthcare Interior Design 2.0. If you enjoyed any part of Cheryl and Lauren's conversation today with Barbara Dellinger, please help our podcast grow by spreading the good word on social media and with your online community. Stay safe and be well. For the full roster of shows, visit http://healthcareidpodcast.com.

52: Part 1; Dame Laura Lee, DBE, Chief Executive of Maggie's – Everyone's Home of Cancer Care Feb 22, 2022

Show notes

What happened in 1995 when a 30 year old Clinical Oncology Nurse Specialist at the Western General Hospital in Edinburgh, Scotland gave chemotherapy to her breast cancer patient named Maggie Keswick Jencks? How did this immediate friendship lead to 24 Maggie's centers in NHS hospitals across the UK, and three independently run international centers, 26 years later?

On Part 1 of today's episode, Cheryl interviews Dame Laura Lee, DBE, Chief Executive of Maggie's--Everyone's Home for Cancer Care. Maggie's is a special story shared here through Cheryl and Laura's deeply rich and meaningful conversation.

Learn how Laura and Maggie became friends, and prior to Maggie's passing in 1995, had created architectural plans for the first Maggie's center in the UK. How did Laura make the transition from Clinical Oncology Nurse Specialist to becoming the first employee of Maggie's? How did she learn about architecture and design, and how did she attract the attention of famous architects, like Frank Gehry, Norman Foster, Richard Rogers, and Renzo Piano to design Maggie's centers?

Sit back, relax and enjoy this deeply nourishing conversation about how two women with a mission to transform cancer care for patients, their families and caregivers attracted the attention of Her Royal Highness The Duchess of Cornwall who, in November 2008, became Maggie's President.

Learn more about Dame Laura Lee and Maggie's by visiting: https://www.maggies.org/.

Maggie's architectural brief is given to every architect who designs a Maggie's center. Learn more here: https://www.maggies.org/about-us/publications/

In Part 1 of Cheryl's conversation with Dame Laura Lee, they discuss:

What was Laura Lee's life like prior to meeting Maggie Keswick Jencks, her oncology patient in 1995 who would be the catalyst for Maggie's?
What happened when Laura met Maggie in 1995, when she was thirty years old, and working as a Clinical Oncology Nurse Specialist at the Western General Hospital in Edinburgh, Scotland?
What was it about that connection with Maggie that inspired both Laura and Maggie to take action to create the first Maggie's?
What was Laura's transition like from being an oncology nurse to learning about architecture and design, and getting architects to help build Maggies?
What makes Maggies different from other cancer care facilities in the UK and in the world?

Additional support for this podcast comes from our industry partners:

The American Academy of Healthcare Interior Designers
The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer® by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

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52: Part 2; Dame Laura Lee, DBE, Chief Executive of Maggie's – Everyone's Home of Cancer Care Feb 22, 2022

Show notes

On Part 2 of today's episode with Dame Laura Lee, DBE, Chief Executive of Maggie's –Everyone's Home for Cancer Care, Laura shares details of the special gardens at Maggie's, and how thoughtfully they are designed to nourish every visitor, supporting both optimistic and challenging conversations.

Learn more about Maggie's famous architects, the architect of the first Maggie's center, and what qualities an architect must have to make her or him a perfect fit to design a Maggie's. How did Frank Gehry become a Maggie's architect, and how did Her Royal Highness The Duchess of Cornwall become Maggie's President in 2008?

Part 2 continues Cheryl's deep conversation with Dame Laura Lee as they explore the evolution of Maggie's centers, what has changed because of the pandemic, and what the future of Maggie's holds.

Learn more about Dame Laura Lee and Maggie's by visiting: https://www.maggies.org/.

Read Maggie's architectural brief; given to every architect who designs a Maggie's center: https://www.maggies.org/about-us/publications/.

In Part 2 of Cheryl's conversation with Dame Laura Lee, they discuss:

What do the gardens that play a central role in Maggie's look like, and how do they provide nourishment to their visitors?
How did Maggie's husband, Charles Jencks get involved with Maggie's?
Who was the architect who built the first Maggie's?
What qualities does an architect have that make him/her a perfect fit to design a Maggie's?
What are some of Maggie's current challenges with the pandemic, and how has Maggie's adapted?
Listen to Laura tell the story of how In November 2008, HRH (Her Royal Highness) The Duchess of Cornwall became Maggie's President.
In 2019, Laura was awarded a Damehood for her services to people with cancer. Hear Laura tell the story and explain what exactly a Dame is.
Who are some of Maggie's strategic partners?
What advice does Laura have for interior design and architecture students who are considering the field of healthcare, but might be a bit afraid of taking the plunge and specializing in it?

Additional support for this podcast comes from our industry partners:

The American Academy of Healthcare Interior Designers
The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer® by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

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51: Part 1; Phoebe Stein & David Ashen; Co-founders of the Ageless Living Collaborative Sep 17, 2021

Show notes

In part 1 of today's episode, Cheryl speaks with Phoebe Stein and David Ashen---Co-founders of the Ageless Living Collaborative --a collective of advocates who are passionately dedicated to creating optimum outcomes for senior living. Phoebe is also the founder of Olive Presents, a public relations firm and David is the President & CEO of Dash Design--an interior design and branding firm. The conversation was kicked off with Cheryl's question, "What is the Ageless Living Collaborative?" David shares, "Phoebe got me into senior living and seated an idea of how we could help convey information and help people during COVID and beyond that." Phoebe continues, "I got very excited because I love doing things in senior living and I was excited about the prospect of helping designers and ultimately helping seniors." Learn more about the ALC, when it started and how the organization is helping designers and consumers understand more about senior living. This and so much more on part 1 of today's episode of the podcast with Phoebe Stein and David Ashen!

Learn more about the Ageless Living Collaborative by visiting: https://www.agelesslivingcollaborative.org/

Follow the ALC on Social Media:

Instagram: @ageless_living_collaborativeLinkedIn: https://www.linkedin.com/showcase/ageless-living-collaborative/

In Part 1 of Cheryl's conversation with Phoebe Stein and David Ashen they discuss:

What is the Ageless Living Collaborative and when was it started?
How can the ALC help the senior living design community and the hospitality design community learn more about senior living design?
Who are the demographic groups in the ALC's audience and what demographic surprised the ALC most?
What kinds of webinars does the ALC offer?
What are small house communities and why are they interesting to seniors?
How can the ALC influence curriculum in schools and share interest about senior living design to students?

Additional support for this podcast comes from our industry partners:

The American Academy of Healthcare Interior Designers
The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer® by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

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51: Part 2; Phoebe Stein & David Ashen; Co-founders of the Ageless Living Collaborative Sep 17, 2021

Show notes

In part 2 of Cheryl's interview with Phoebe Stein and David Ashen; Co-founders of the Ageless Living Collaborative, a collective of advocates who are passionately dedicated to creating optimum outcomes for senior living, Phoebe and David share their origin stories and how their careers have informed their work with the ALC. Phoebe shares, "Coming from agency life, I have a diverse background. I've touched technology and automotive and so many different segments. Many of our collaborators at the ALC also have those diverse backgrounds. We can literally call on people for the technology piece. This is something special because it is beyond being a great designer. It is having that other dimension." This and more about the Ageless Living Collaborative on part 2 of today's episode with Phoebe Stein and David Ashen.

Learn more about the Ageless Living Collaborative by visiting: https://www.agelesslivingcollaborative.org/

Follow the ALC on Social Media:

Instagram: @ageless_living_collaborativeLinkedIn: https://www.linkedin.com/showcase/ageless-living-collaborative/

In Part 2 of Cheryl's conversation with Phoebe Stein, David Ashen they discuss:

What are Phoebe and David's origin stories and how did they inform their work today with the Ageless Living Collaborative?
What does Phoebe mean when she says, "Our collaborators are multi-dimensional"?
Who and what is nourishing Phoebe and David right now?
How does someone know they would benefit from all the ALC has to offer?
How is the ALC filling a need in our culture?

Additional support for this podcast comes from our industry partners:

The American Academy of Healthcare Interior Designers
The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer® by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

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50: Part 1; Laura Busalacchi, IIDA, NCIDQ, WRID, EDAC, Senior Director of Interior Services at Brookdale Senior Living Aug 27, 2021

Show notes

On today's episode, Cheryl interviews Laura Busalacchi, IIDA, NCIDQ, WRID, EDAC, Senior Director of Interior Services at Brookdale Senior Living. Brookdale owns and operates over 700 senior living communities and retirement communities in the United States and their base is in Brentwood, Tennessee.

In part 1 of today's episode, Cheryl asks Laura the question, "What are the challenges with current cleaning and overcleaning protocols in the senior living space, and why is this so important right now?" Laura shares, "One of the challenges is overcleaning. People often think more is better. Here's an analogy I like to use. Think of upholstery and carpet fabric like a textile; like your clothing. Because at the root, upholstery and carpet are made out of fibers just like your clothing. So when you get a stain on your clothing, you spray it with some sort of cleaner, then you agitate it and rub it in, and then you put it in the washing machine. This process includes a rinse cycle and sometimes people like to do two rinses. Then you move it to the dryer or you let it air dry. It's the same process for textiles and carpet. The step that is most frequently missed is the rinse. Most of the time, the rinsing to get the residue off is what is missed and when that is missed, it acts as a magnet to dirt and debris and will make your upholstery or flooring dirty faster." This and so much more on the changing face of senior living design from Laura Busalacchi on part 1 of today's episode.

Learn more about Laura Busalacchi and Brookdale Senior Living by visiting: https://www.brookdale.com/en.html.

In part 1 of Cheryl's conversation with Laura Busalacchi , they discuss:

There is a sense in which Senior Living was kind of Ground Zero for COVID. Laura sets the scene for how impactful COVID was in the world of senior living?
Many firms have seen a project volume as a result of COVID. What about Brookdale?
What have Laura and her team at Brookdale done to respond to COVID?
What have been some of the lessons learned here with COVID and Brookdale?
Based on what Laura has heard and seen, how prepared is Brookdale for another major viral pandemic in the next ten to 20 years?
Senior Living Foresight has reported that more than half of senior living communities in this country are in immediate and dire financial peril. And yet, most are without any COVID relief funds. The rest have received a tiny amount of what they need. Hear Laura share what is happening within Brookdale and how the company is beginning to recover from this?
What are the challenges with current cleaning and overcleaning protocols in the senior living space, and why is this so important right now?
Laura has said, "There is an automatic application to disinfecting and cleaning, the old way and not in the new way." What is the new way of cleaning?
Who is educating those responsible for cleaning at Brookdale?
How did Laura get to the seat she sits in today including why she chose senior living
Who is Laura's biggest inspiration today?
How has the hospitality industry influenced Laura and her work at Brookdale?

In part 2 of Cheryl's conversation today with Laura Busalacchi, Senior Director of Interior Services at Brookdale Senior Living, Laura shares what Brookdale project made her cry and why. What moments are priceless for Laura in a project? What keeps her motivated to continue when big challenges present themselves, and how did she end up working for Brookdale? This and so much more on the changing face of senior living design from Laura Busalacchi, on part 2 of today's episode, available now.

Additional support for this podcast comes from our industry partners:

The American Academy of Healthcare Interior Designers
The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer® by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

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50: Part 2; Laura Busalacchi, IIDA, NCIDQ, WRID, EDAC, Senior Director of Interior Services at Brookdale Senior Living Aug 27, 2021

Show notes

Learn more about Laura Busalacchi and Brookdale Senior Living by visiting: https://www.brookdale.com/en.html.

In part 2 of Cheryl's conversation with Laura Busalacchi , they discuss:

How did Laura end up working for Brookdale?
What have been some of Laura's favorite Brookdale projects and why?
What project made Laura cry and why?
How does Laura get through project challenges and what keeps her motivated?
What is the future of senior living in Laura's opinion?
What advice does Laura have for interior design or architecture students who are considering specializing in senior living, but are also afraid of it?

Thank you for listening to today's episode of Healthcare Interior Design 2.0. If you enjoyed any part of Cheryl's conversation today with Laura Busalacchi, Senior Director of Interior Services at Brookdale Senior Living, please help our podcast grow by spreading the good word on social media and with your online community. Stay safe and be well. For the full roster of shows, visit: http://healthcareidpodcast.com.

Additional support for this podcast comes from our industry partners:

The American Academy of Healthcare Interior Designers
The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer® by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

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49: Part 1, Michael Lied, LEED AP Principal & Director of Healthcare, GBBN Jul 30, 2021

Show notes

On Part 1 of today's episode, Cheryl interviews Michael Lied, Principal & Director of Healthcare at GBBN. Cheryl and Michael had an honest and meaningful conversation about the challenges in healthcare today and what designers and architects in the industry can do to innovate. Cheryl asks Michael the question, "It's been a long year and a half since COVID first came on the scene in this country. What have been some of the most profound changes in GBBN's work of designing healthcare facilities that you have seen?" Michael shares, "One of the biggest changes has been the impact to our healthcare workforce and our care providers. Seeing that 25% of our care providers, in a recent survey, are considering leaving the profession is really tough." This, and so much more on the changing face of healthcare design and architecture post COVID with Michael Lied, Principal & Director of Healthcare at GBBN, on today's episode.

Learn more about Michael Lied and GBBN by visiting https://www.gbbn.com/.

In Cheryl's conversation with Michael Lied, they discuss:

It's been a long year and a half since COVID first came on the scene in this country. What have been some of the most profound changes at GBBN that Michael has seen?
Why are 25% of our care providers considering leaving the profession and what can the healthcare design community do about it?
What is one of the silver linings of the pandemic?
Why has healthcare been way behind at innovating from its own industry and how can this change?
Why is this an exciting time in healthcare?
How can the healthcare design community help manage burnout among caregivers?
Is there a new product typology in healthcare?
How can architecture respond to patients and their family's arrival to the hospital and their navigation throughout the building to help reduce stress and anxiety?
Learn more about GBBN's project, Novak Center, a pediatric center in Louisville, Kentucky that brings together the entrypoint and exit, and celebrates children.
What does Michael mean when he says "It is time to stop copying other industries and it is time to start pulling our resources together and understanding the uniqueness of healthcare and how environments should operate?"
Why is a waiting room always the same across the country and not purpose built? Why is it not designed for the demographic of the area? And, what barriers is this creating?
How can stairs be built so more people will choose them over an elevator?
How did Michael get into healthcare?
What will hospitals look like in 30 years?

Additional support for this podcast comes from our industry partners:

The American Academy of Healthcare Interior Designers
The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer® by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

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