HBR IdeaCast

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The Trouble with Tech Companies (and Their Strategies) Oct 07, 2025

Show notes

Cory Doctorow, author and digital rights advocate, argues that big tech companies from Facebook to Google and beyond have evolved - or devolved - in a disappointing way. He says that many large tech companies begin with a good product, but that over time they prioritize first business customers, and then ultimately shareholders and profits over end users. That creates a decline in service quality, and Doctorow explains why that's bad for customers, companies, and the broader economy and society. Doctorow wrote the new book Enshittification: Why Everything Suddenly Got Worse and What to Do About It.

How to Lead with Courage in Chaotic Times Sep 30, 2025

Show notes

Courage involves taking bold action despite uncertainty and fear. In a volatile business environment, it's hard to be brave. But Ranjay Gulati, a professor at Harvard Business School, says that there are strategies any of us can use to get improve our ability to make smart bets on the future. He's studied dozens of leaders across industries and explains how they embolden themselves and their organizations by building a positive narrative around the mission, cultivating self-confidence, stepping their way into a better understanding of the situation, finding connection, and staying calm. Gulati wrote the HBR article "Now is the Time for Courage" and the book How To Be Bold: The Surprising Science of Everyday Courage.

Steven Pinker on Speculation Bubbles, Super Bowl Ads, and What Leaders Need to Know About Group Psychology Sep 23, 2025

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As a leader, psychology is fundamental to your success - whether that means understanding consumer behavior, team dynamics, or even your own biases and blind spots. Harvard professor Steven Pinker says that an important phenomena to understand is that of common knowledge and its downstream effects. It's the idea that there is power in knowledge, but also power in knowing what other people know - and that when a large group of people know what others around them know, and vice versa, that's when major change can happen. He explains how common knowledge underlies meme stocks, the rise of crypto, meeting etiquette and the success of Super Bowl ads. Pinker wrote the new book When Everyone Knows That Everyone Knows . . .: Common Knowledge and the Mysteries of Money, Power, and Everyday Life.

Supercharging Innovation with “Flash Teams” Sep 16, 2025

Show notes

Across industries, organizations are struggling to move as quickly as they need to on key priorities and new initiatives. The solution for many, says Stanford's Melissa Valentine, might be "flash teams" -- project groups that can be instantly, efficiently, and cost-effectively brought together and organized via online labor markets and AI and other digital tools to solve any problem. She explains why companies and leaders should embrace this new type of collaboration, how flash teams work in practice, and the pitfalls to look out for. Valentine is coauthor along with Michael Bernstein of the book Flash Teams: Leading the Future of AI-Enhanced, On-Demand Work.

When Fake News Targets Your Company Sep 09, 2025

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A fast-moving lie can do more damage to a company’s reputation than a slow, careful truth can fix. Executives who think fake news is just a political problem are underestimating its reach and cost. Patrick Haack, professor of strategy and responsible management at HEC Lausanne, explains why traditional responses like silence or fact-checking aren’t enough. He outlines what companies should be doing instead: building credibility in advance, monitoring for signs of virality, and enlisting outside allies to push back. It’s a playbook designed not just to correct the record but to protect trust before it erodes. Haack is coauthor of the HBR article “How to Counter Fake News.”

Why It’s So Hard to Delegate — and How to Improve Sep 02, 2025

Show notes

At every stage of leadership, it's important to hand some tasks and even decisions off to team members to foster their development and free up your time for higher level work. But even seasoned bosses often have trouble effectively delegating. Elsbeth Johnson, senior lecturer at the MIT Sloan School of Management, explains the four main reasons why we struggle -- both internal and external -- and outlines strategies for overcoming them to level up your delegation game. Johnson wrote the HBR article "Why Aren’t I Better at Delegating?"

The Kinds of Humor That Help Leaders Build Trust Aug 26, 2025

Show notes

Leading an organization is a serious job, but Adam Christing argues that humor is a shortcut to building trust at an organization - and without it, you might be missing out on an important leadership tool. Christing is a comedian, speaker and author and he walks through five main kinds of humor that are most effective at work. It's not about knock-knock jokes, he says, but finding a style that's authentic to you. Christing is author of the book The Laughter Factor: The 5 Humor Tactics to Link, Lift, and Lead.

How to Bring More Rigor to Your Long-Term Thinking Aug 19, 2025

Show notes

Amid great economic, political, and technological change, it can feel impossible to predict what might happen next. Nick Foster, a futurist and designer who has worked at Google X, Sony, and elsewhere, says that most of us struggle because we tend to fall into one pattern of thinking about the future. A better approach -- for leaders, teams, and entire organizations -- is to consider the long-term view through multiple lenses, understanding the strengths and weaknesses of each. He explains how more deep and rigorous thinking and discussion on these issues can yield better outcomes for businesses of all kinds. Foster is the author of the book Could, Should, Might, Don't: How We Think About the Future.

Are You Considering Chinese AI In Your Strategy? Aug 12, 2025

Show notes

AI ecosystems are moving fast, and smart leaders are considering all options when it comes to staying competitive. Amit Joshi is a professor at IMD Business School, and he argues that leaders should be looking to Chinese technology as a possible way to power up their strategies and growth. The adoption comes with some risks that leaders must be aware of, Joshi explains, but a careful combination of multiple AI tools could be the answer. He also explains just how far Chinese AI platforms have come since the arrival of DeepSeek, what makes them different, and examples of how companies are integrating them into their tech stacks the right way. Joshi is coauthor of the HBR article "How Savvy Companies are Using Chinese AI."

Are You Optimizing Your Virtual Communication Practices? Aug 05, 2025

Show notes

Whether your organization encourages working from home or the office, much of your business is no doubt conducted virtually — over email, on Slack, or via Zoom meetings. But few of us think very carefully about how to most effectively use these tools or which to employ when. And few teams and companies have established best practices for virtual communication, which can hurt collaboration, sales, engagement, and performance. Andrew Brodsky, a professor at the McCombs School of Business at the University of Texas at Austin who has researched these issues, outlines practical ways to be more conscientious and intentional about our communication choices and patterns. Brodsky wrote the book Ping: The Secrets of Successful Virtual Communication.

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