Ground Floor Government

Latest Episodes:

From Broadcasting to Public Service (with Jamie Kindred) | Ep. 62 May 06, 2026

Show notes

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Jamie Kindred, the Director of Public Relations and Recreation in Hondo, Texas. Jamie shares her unconventional journey into local government, transitioning from a broadcasting career to public service. She discusses the importance of public relations in fostering community engagement, the challenges of managing budgets creatively, and the significance of being relatable to the public. Jamie emphasizes the need for effective communication skills and the rewarding nature of working in local government, encouraging others to consider a career in this field.

Takeaways

Jamie transitioned from broadcasting to local government.
She found her passion in public relations and recreation.
Public relations is more engaging than being a public information officer.
Creativity is essential in managing budgets for community events.
Listening to the community is key to effective public service.
ADA compliance impacts digital communication strategies.
Building relationships with the community enhances trust in government.
Jamie encourages others to pursue careers in local government.
Understanding community needs is crucial for effective governance.
Local government work is a fulfilling way to serve the community.

From News Anchor to Local Government Leader (with Laura Christmas) | Ep. 61 May 04, 2026

Show notes

Summary

In this episode, Laura Christmas shares her journey from broadcast journalism to becoming the Director of Communications for Clay County's government. She discusses the importance of effective communication in local government, the challenges of crisis management, and the significance of ADA compliance in public communications. Laura encourages aspiring professionals to consider careers in local government, highlighting the diverse opportunities available and the impact they can make in their communities.

Takeaways

Laura Christmas transitioned from broadcast journalism to local government communications.
She emphasizes the importance of storytelling in her role.
Crisis communication is a daily challenge in local government.
ADA compliance is crucial for effective public communication.
Local governments must adapt to the digital age in their communications.
Laura's office expanded communication methods to reach diverse populations.
She advocates for the importance of listening in effective communication.
Budget constraints require creative communication strategies.
Local government offers diverse career opportunities for various skill sets.

From HR to City Manager (with Jennifer Poirrier) | Ep. 60 May 01, 2026

Show notes

Summary

In this conversation, Jennifer Poirrier shares her journey from a human resources background to becoming the city manager of Clearwater, Florida. She discusses the unique challenges and responsibilities that come with managing a city that heavily relies on tourism, especially in the wake of natural disasters. Jennifer highlights significant community projects, such as the redevelopment of Coachman Park, and emphasizes the importance of strategic planning and teamwork in local government budgeting. In this conversation, Jennifer Poirrier, a city manager, discusses the importance of teamwork, people skills, and community engagement in local government. She emphasizes the need for resilience in the face of political challenges and the significance of ADA accessibility. Poirrier shares her passion for public service and offers advice for those looking to enter local government, highlighting the value of internships and opportunities in trades.

Takeaways

Not every city is the same, especially with tourism.
A personal calling can lead to a public service career.
Opportunities in government are limitless.
Tourism impacts city management significantly.
Community projects can transform local areas.
Budgeting is crucial in local government operations.
A strong team is essential for effective management.
Strategic planning provides direction and stability.
Identifying community needs is vital for success.
Teamwork is essential in a large city environment.
Not everyone needs to be outgoing to work in government.
Having a servant's heart is vital for public service.
Political challenges require thick skin and resilience.

Unlocking Opportunities: Internships in Local Government (with Elke Johnson) | Ep. 59 Apr 29, 2026

Show notes

Summary

In this episode of Ground Floor Government, host Hugh Plappert speaks with Elke Johnson, a communication coordinator in local government, about the importance of internships in starting a career in public administration. Elke shares her journey from the private sector to local government, the challenges and opportunities of internships, and the essential skills needed for success in this field. The conversation emphasizes the value of communication, networking, and understanding the budgetary processes within local government, while also providing practical advice for those considering internships.

Takeaways

Internships are a crucial entry point into local government.
Networking at job fairs can lead to valuable connections.
Internships can provide essential experience and help build a professional network.
Communication skills are vital in government roles.
Interns often handle tasks that provide significant learning opportunities.
Understanding budgets is key to working in local government.
Peer support is important for navigating challenges in government roles.
Creativity can enhance the internship experience.
Accountability and trust are essential in professional relationships.
Local government work allows for community impact and personal growth.

The People Behind Local Government (with Kendal Francis) | Ep. 58 Apr 27, 2026

Show notes

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Kendal Francis, the City Manager of Muskogee. They discuss the dynamics of local government, the journey into city management, the challenges faced, and the importance of communication and leadership. Kendal shares insights on supporting staff, celebrating successes, and the impact of budget decisions on the community. He emphasizes the need for accessibility and transparency in local government and encourages aspiring public servants to find their passion and get involved.

Takeaways

Working in local government is fundamentally about people.
Kendal transitioned from a water treatment operator to city management.
The role of a city manager is akin to being a CEO.
Effective communication is crucial in local government.
Leaders should support their staff through challenges.
Celebrating team successes is essential for morale.
Finding your 'why' is important in public service.
Budget decisions directly impact community lives.
Accessibility and transparency are vital in government operations.
Local government offers significant opportunities for impact.

From Stay-at-Home Mom to City Clerk (with Lisa Kent) | Ep. 57 Apr 24, 2026

Show notes

Summary

In this conversation, Lisa Kent shares her inspiring journey from a stay-at-home mom to a city clerk in local government. She discusses the various responsibilities of her role, the challenges she faces in public service, and the importance of people skills in her job. Lisa highlights the significance of financial management in elections and the efforts made towards digital accessibility for the community. She emphasizes the need for collaboration across departments and expresses her passion for helping the public navigate city services. Lisa also offers valuable advice for those considering a career in local government.

Takeaways

64% of local government employees are eligible for retirement.
Lisa started her career in local government after her children went to school.
Public interaction can be challenging but rewarding.
Elections require significant financial planning and resources.
People skills are essential for success in local government roles.
Digital accessibility is a priority in city services.
Collaboration with other departments is crucial for effective governance.
A passion for public service drives Lisa's work.
Starting from the bottom provides valuable experience in local government.
Local government careers can be fulfilling and impactful.

From TV Reporter to Public Relations Expert in Local Government (with Stu Gooden) | Ep. 56 Apr 22, 2026

Show notes

Summary

In this episode of Ground Floor Government, host Hugh Plappert speaks with Stu Gooden, the PR manager of utilities for Charlotte County, Florida. They discuss the challenges and rewards of working in local government, particularly in the utilities sector. Stu shares his journey from television journalism to public relations, emphasizing the importance of effective communication in promoting water conservation and managing crises. He highlights the need for young people to consider careers in local government and the significance of mentorship and community service.

Takeaways

Working in local government involves unique challenges and responsibilities.
Public relations is crucial for managing the image of utilities.
Effective communication can enhance customer experience and promote conservation.
Crisis management is a key aspect of public relations in utilities.
Humanizing utility workers helps build community trust and connection.
Financial management is essential for executing communication plans.
People skills are vital for dealing with various stakeholders.
Accessibility in communication is important for reaching diverse audiences.
Collaboration across departments enhances service delivery.
Passion for community service drives professionals in local government.

Navigating Local Government: Insights from a City Clerk (with Marie Balthrop) | Ep. 55 Apr 20, 2026

Show notes

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Marie Balthrop, a city clerk in Texas, who shares her journey into local government, the unexpected challenges she faced, and the skills required for success in her role. Marie discusses the importance of community service, financial management, and effective communication in local government, as well as her proudest achievements in enhancing community facilities. She offers valuable advice for those considering a career in local government, emphasizing the need for a servant's heart and strong interpersonal skills.

Takeaways

Marie started her career in local government for convenience.
City clerks often wear multiple hats in their roles.
Unexpected challenges are common in local government.
Marie successfully navigated a significant financial audit.
Community projects can have a lasting impact.
Financial skills are crucial for budgeting in local government.
People skills are essential for city clerks.
ADA compliance is an important aspect of public service.
Collaboration across departments is key to success.
A passion for helping others drives a career in local government.

From Housewife to City Clerk: A Journey of Growth (with Shawn Campbell) | Ep. 54 Apr 17, 2026

Show notes

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Shawn Campbell, the City Clerk of Auburn, who shares her inspiring journey from being a stay-at-home mom to a key figure in local government. The conversation explores the importance of mentorship, the challenges faced in public service, and the impact of community projects. Shawn emphasizes the need for public transparency, effective budgeting, and the essential people skills required in local government roles. She also discusses the significance of ADA compliance and offers valuable advice for those looking to enter the field of local government.

Takeaways

It's never too late to get started in a new career.
Mentorship plays a crucial role in professional development.
Public transparency is a key goal in local government.
Navigating challenges requires patience and understanding.
Community projects can have a significant impact.
Budgeting is essential for effective local government operations.
People skills are vital for working in local government.
ADA compliance is increasingly important in public service.
Starting at an entry-level position can lead to growth opportunities.
Curiosity and willingness to learn are essential traits for success

The Role of City Clerks in Community Service (with Mark Messey) | Ep. 53 Apr 15, 2026

Show notes

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Mark Massey, the Clerk of Council for Savannah, Georgia. They discuss Mark's unique journey into local government, the vital role of city clerks, the challenges faced in public service, and the skills necessary for success in this field. Mark shares insights on community impact, the importance of empathy, and the evolving nature of local government, especially in the digital age. He also offers advice for those considering a career in local government, emphasizing the need for selflessness and dedication to public service.

Takeaways

Mark Massey transitioned from teaching to local government.
City clerks play a crucial role in legislative processes.
Challenges in local government often stem from community needs.
Public service requires a selfless mindset.
Empathy is essential for effective communication in government.
Being by the book helps maintain professionalism.
Digital accessibility is increasingly important in record management.
Local government roles can be thankless but rewarding.
Elected officials today are more advocacy-focused than before.
Community impact is a key motivator for public servants.

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