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Governments at all levels are increasingly using research findings from behavioral economics and other behavioral sciences to improve program and agency outcomes. These interventions and program changes draw on how people process information and make decisions and can often be implemented quickly and at little cost.
What evidence-based strategies can you use to more effectively craft communications with practical purposes, so that busy people respond and take needed action? We get insights from 
The
How can public agencies build credible evidence about what works to help move the needle on important social policy challenges? It’s often a multi-step, iterative process. A good example is the efforts across the past two administrations by the U.S. Department of Housing and Urban Development (HUD) – in particular, their efforts to help support public housing residents to access higher education.
The Foundations for Evidence-Based Policymaking Act (Evidence Act) was enacted in early 2019 and has led a wide range of federal agencies to take new steps in building and using evidence, including developing learning agendas. The Act, however, didn’t come with new funding, so resources are likely a constraint in many agencies in doing this type of work. It’s one reason why the topic of researcher-practitioner partnerships — including using
North Carolina’s
he State of Colorado under the previous Governor, John Hickenlooper, had a multifaceted performance-improvement strategy that included performance management, operational improvements and talent development, among other elements. That work continues today under current Governor Jared Polis. We look back at the previous administration to draw lessons for other states. We’re joined by
In King County, Washington, under Executive Dow Constantine and the County Council, equity and social justice has been an important focus of the county’s work. That includes the launch in 2015 of an
The nonprofit
Montgomery County, located just north of Washington D.C. is a leader in the use of performance management, including through its