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EP145: When Your Guests Throw a Frat Party at Your Airbnb Apr 17, 2017

Show notes

Everyone loves a good party… Unless of course, that party happens in your Airbnb without your knowledge or consent!
We all hope that our guests will be respectful of our possessions and our space, and the vast majority of Airbnb users are good people who do just that. But every now and then a bad apple comes along, and it is a good idea to be aware of Airbnb’s resolution process and think through how you might handle a negative situation should it ever arise.
Alice is an Airbnb Superhost who manages Talon Resort, a private mountain home in Tennessee, and lives there when it is not booked. After a weekend rental that was supposed to be for five people, she returned to find evidence that a keg party had taken place in her home. Worse yet, several of her possessions were missing.
Listen in as Alice shares her story and offers advice regarding how to handle such difficult situations in a professional manner – and better yet, how to spot the warning signs in advance and avoid a problem altogether!
Topics Covered
Alice’s Airbnb standing
•Manages four properties
•Superhost status
•Lives at private mountain home in Tennessee when not booked
Alice’s communication with guest prior to stay
•Guest was polite, planned ‘relaxing weekend in mountains’
•Alice accepted two-night booking for five people despite lack of reviews
•She intended to meet guest at afternoon check-in
•Guest altered arrival time to 11pm at the last minute
What Alice discovered upon return
•In breach of house rule, wood stove was used
•Mink stole missing from closet
•Bedspread, blanket and bottle of Sam Adams Utopias also missing
•Shattered glass in bedroom, on porch and in yard
•Bullet holes indicated that guests had destroyed stemware with pellet gun
•Bloodstains in closet, vomit in every bathroom and outside
Evidence of alcohol consumed
•177 used Solo cups
•168 empty beer cans
•5 empty bottles of wine
•3 empty handles of liquor
The guest’s response when confronted
•Didn’t take responsibility
•Maintained that only five people were on property
•Denied having taken any items
•Suggested that glass bottle dropping out of trash bag caused debris in yard
How Alice responded
•Called Airbnb right away
•Customer service agent advised her to call police
•Initiated Airbnb resolution process
Airbnb’s resolution process
•Must report dispute before arrival of next guest
•Host submits request for specific amount of money
•Guest has three days to…
•Approve and send payment
•Decline with explanation
•Negotiate via dialogue
•If guest fails to respond, Airbnb gets involved
Alice’s experience with the Resolution Center to date
•Sent request for return of stolen items and $685
•Guest failed to respond
•Alice had to write additional report and get estimates of damage
•After three weeks, she has yet to hear from Trust and Safety Department
What Alice is doing differently to prevent future incidents
•No remote check-in
•Photo of guest’s government ID
•Higher security deposit
•Qualifiers added to house rules (e.g.: no shooting of any kind)
•No alcohol left out moving forward
Warning signs Alice noticed in retrospect
•No bio on profile
•Change in check-in time to avoid meeting
Alice’s advice regarding how to handle similar situations
•Be sure to document with before/after photos
•Pay attention to detail
•Stay calm and organized
•Communicate with guests through Airbnb site
Resources

Hosted on Acast. See acast.com/privacy for more information.

EP144: This Week in the World of Airbnb Apr 13, 2017

Show notes

Airbnb was in the headlines for the wrong reasons this week, as an Asian-American guest was stranded by a vicious host who offered race as the reason for the last-minute cancellation. Despite Airbnb’s best efforts to combat discrimination via changes to the platform, the issue continues to plague the company.
Today Jasper chats with Nicole Prentice Williams, VP of Strategic Partnerships at Hostfully, about the adjustments Airbnb has made to create an unbiased environment and whether those changes go far enough. They also cover the governor’s race in California, and the big donations Airbnb employees are making to a certain candidate.
Listen and learn about the currency conversion fee Airbnb guests are facing as well as the gear you need to outfit your vacation rental. Want that coveted five-star review? Provide your Airbnb guests with these amenities!
Topics Covered
Article #1: ‘One Word Says It All – Asian’: Airbnb Host Reportedly Leaves Guest Stranded Because of Her Race
•Guest booked property near Big Bear, California, for ski trip
•Reservation canceled upon arrival
•Host texted outrageous, racist comments as explanation
•Emotional guest interviewed by local news crew
•Host banned from the platform
•Timing of video release (six weeks later) seems odd
Article #2: How Airbnb’s Redesign Aims to Combat Discrimination on the Service
•Instant Book feature
•Removal of host pics in search results
•Profile photos of guests and hosts minimized
•Critics suggest suppression of photos until booking is complete
•Airbnb counters that photos are important for security, culture
•Hosts rely on photos to help make informed decisions
Article #3: The Best Gear to Outfit a Vacation Rental or Airbnb
•Offers 24-item checklist
•Provide better experience for guests (comparable to hotel)
•Includes mattress and pillow protectors for the bedroom
•Recommends quality towels, hair dryer and clean shower liner for bath
•Suggests Wi-Fi extender
•Little things like a bottle opener and better toilet paper make a big difference
Article #4: Newsom Raises Most for Governor’s Race, With Boost from Airbnb
•Progressive former mayor of San Francisco
•Airbnb employees have donated more than $200,000 to his campaign
•Other candidates report largest single-source contributions under $100,000
Article #5: People are Really Annoyed About Airbnb’s ‘Hidden’ 3% Conversion Fee
•Guests who book in a country with a different currency must pay 3% fee
•Credit card company typically charges this conversion fee
•Airbnb likely saw an opportunity to make money by doing conversion themselves
Resources Mentioned
Article #1: washingtonpost.com/news/business/wp/2017/04/07/one-word-says-it-all-asian-airbnb-host-reportedly-leaves-guest-stranded-because-of-her-race
Article #2: cnbc.com/2017/04/07/airbnb-experimenting-with-site-design-to-fight-discrimination
Airbnb Open Doors Policy
Article #3: thesweethome.com/reviews/best-gear-to-outfit-a-vacation-rental-or-airbnb
Airbnb News Facebook Group
GPFYP Email Newsletter
Article #4: sfchronicle.com/politics/article/Newsom-raises-most-for-governor-s-race-with-11060806.php
Article #5: businessinsider.com/airbnb-charges-a-sneaky-3-per-cent-conversion-fee-on-bookings-2017-4
Airbnb’s Currency Conversion Fee
Connect with Jasper
Email: jasper@getpaidforyourpad.com
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free!

Hosted on Acast. See acast.com/privacy for more information.

EP143: A Comedian Walks into an Airbnb Apr 10, 2017

Show notes

The beauty of Airbnb is the trust people place in each other, allowing strangers to stay in their homes and sharing their space – and often their lives. Comedians are in the business of studying people and learning their stories, and today’s guest was fascinated by the concept of home sharing and curious to understand why people choose to host.
Jasper is chatting with Greg Schwem, a business humorist, corporate comedian, and syndicated columnist. He often travels for work, so Greg started adding an extra day to his trips and booking an Airbnb with an interesting profile. With their permission, he films a segment with each host and posts to his YouTube channel, A Comedian Walks into an Airbnb.
Listen in as Greg shares his unique Airbnb experiences, including a stay on an air mattress in a Volkswagen van and a trip to Miami Beach hosted by a ‘stripper turned house flipper.’
Topics Covered
How Greg chooses an Airbnb
•Interesting profile
•Extraordinary location/circumstances
Greg’s unique experiences
•Row house in DC
•Volkswagen van in Vail
•Carriage house in Tulsa
•Trendy loft in Chicago
Greg’s extraordinary host in Miami Beach
•Former exotic dancer
•Hosts property in Miami Beach
•Career in real estate led to Airbnb
•Owned rock and roll paraphernalia store
•Very open about her past
How Greg approaches video production
•Airbnb host is the star
•His job is to get them talking
Why Greg is particularly suited to host an Airbnb-themed channel
•Background in television news
•Open to staying anywhere
•Age adds a degree of humor (at 54, he’s often out of his element)
•Interest in people and their stories
Greg’s plans for his channel moving forward
•Continue to seek out interesting Airbnb hosts/experiences (i.e.: flea market shopping in Texas)
•Pursue slot on a streaming video or network channel
Resources
“My Daughter’s Room Would Look Great on Airbnb” by Greg Schwem
Connect with Greg
www.gregschwem.com
A Comedian Walks Into an Airbnb YouTube Channel
Connect with Jasper
Email: jasper@getpaidforyourpad.com
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!

Hosted on Acast. See acast.com/privacy for more information.

EP142: This Week in the World of Airbnb Apr 06, 2017

Show notes

As the trend toward instant bookings continues, the Airbnb platform becomes more user-friendly for guests. But what does that mean for you as a host? The policies around cancellations can be confusing, and hosts who prefer the strict cancellation policy operate under a different set of rules.
Hostfully President David Jacoby joins Jasper this week to cover the pros and cons of using Instant Book as Airbnb steers its hosts toward that option. They also chat about the recent incidence of theft in Toronto and Airbnb’s response, as well as the latest news about Airbnb’s growth – which may not be as disruptive as people think!
Listen and learn about upcoming home-sharing trade shows and conferences on the west coast and the different types of insurance policies you may want to consider – if you are using platforms other than Airbnb. And if you didn’t catch Airbnb’s April Fool’s joke, David and Jasper will hook you up.
Topics Covered
Article #1: Instant Booking Becomes the Big Metric for Airbnb and Vacation Rentals
•Airbnb instant booking availability has grown from 460,000 in the first quarter of 2016 to nearly 1M today
•Hosts who use Instant Book may cancel penalty-free three times
•All Booking.com listings are instantly bookable
•New Airbnb system currently being tested in Italy
•Service fees higher for hosts using strict cancellation policy
•Instant Book seeks to decrease discrimination on the platform
Article #2: Airbnb Fully Reimburses Man Who Had $21K Worth of Items Stolen by Guests
•An iPad and two iPhones were among the stolen items
•Airbnb does have insurance, but other platforms do not
•Select policies carefully, considering both liability and coverage for contents/damages
•Deliberate between replacing your current policy or adding a rider
Article #3: Airbnb’s Growth Soars: Senior Women are Fastest-Rising Demographic of Home-Sharing Hosts
•151% growth in Nevada
•Despite growth, hospitality industry doing well
•Affordability of Airbnb creates additional travel demand
Article #4: Airbnb Might Not Be So Disruptive After All
•HomeAway is keeping up
•Many hosts list on multiple platforms
•Allowing short-term rentals can benefit landlords
•Hosts willing to pay extra
•Property well-maintained
•Less turnover
Resources Mentioned
Smartbnb
Article #1: tnooz.com/article/instant-booking-big-metric-airbnb-vacation-rentals
Humanless Host Video
Article #2: www.cbc.ca/news/canada/toronto/airbnb-update-1.4049429
CBIZ Insurance
Comet Insurance
Proper Insurance
Propel Insurance
Article #3: vegasinc.com/business/2017/apr/03/airbnbs-growth-soars-senior-women-are-fastest-risi
Article #4: barrons.com/articles/airbnb-might-not-be-so-disruptive-after-all-1490993239
Jasper’s Airbnb Listing Quiz
HSDC Trade Fair (Bay Area)
Host2Host Conference (Portland)
Connect with Jasper
Email: jasper@getpaidforyourpad.com
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free!

Hosted on Acast. See acast.com/privacy for more information.

EP141: Airbnb Investing Oppertunities in Central Europe Apr 03, 2017

Show notes

Feel like escaping the ‘rat race’? Wouldn’t it be nice to build a little wealth, making as much in passive income as you do active? Today Jasper has a conversation with a guest who has accomplished this ambitious goal – with the help of a game!
Mark Krupa has invested in multiple properties along the ‘tourist trail’ in Eastern Europe. He is the author of @Airbnb Coach: Maximize Your Income and Satisfaction as an Airbnb Host, and he does one-on-one coaching to help Airbnb hosts improve their listing performance.
Listen and let Mark coach you up on the investing game in Eastern Europe! Learn how he chose his investments, which one is performing the best and why, and how he navigates the ever-changing regulations around short- and long-term rentals.
Topics Covered
How Mark chose the locations for his investments
•Researching tourist numbers and top destinations
•Visiting himself
Why Mark chose Eastern Europe
•He lives there and Americans are allowed to invest
•Low down payments and mortgage rates in 2009
Mark’s properties
•Bad Aussee, Austria
•Czech Republic (three studio apartments)
•Texas (two single family homes)
The success of the Austrian property
•Opportunities to ski in the area
•‘Four season destination’
•Purchased for $35,000 ($7,000 down payment)
•Income of €900/month, expenses only €350/month
•Advantageous tax situation
•Low interest rate on mortgage
The unique requisites for guests of Mark’s Austrian property
•Fill out and turn in tourist tax form
•Leave cleaning fee in cash (€35)
•Access keys themselves via realtor lock box next to front door
Other locales Mark has considered as an investment
•Vienna
•Budapest
•Capital cities
The regulations surrounding short-term rentals in the Czech Republic
•Must have business license for short-term rental (30 days or fewer)
•Obligated to forward guest information to foreign police
•Required to report income at end of tax year
•Mark had to shift from short- to long-term rentals
Mark’s tips for investors
•Find out if you can secure a mortgage
•Look into buying properties that are fully managed
•Research the prospects of making more than you will spend
•Stay there yourself if possible
•Find a reliable cleaning staff that does quality work
•Communicate, react and welcome guests
Resources
Cashflow Game
voxer.com
Connect with Mark
@Airbnb Coach: Maximize Your Income and Satisfaction as an Airbnb Host- by Mark Krupa
Connect on Facebook
Follow on Twitter
Connect with Jasper
Email: jasper@getpaidforyourpad.com
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!

Hosted on Acast. See acast.com/privacy for more information.

EP140: This Week in the World of Airbnb Mar 30, 2017

Show notes

Airbnb’s mission statement asserts that one can “belong anywhere.” But because of the company’s disruption of the travel industry, some cities have implied that Airbnb itself is unwelcome – through strict regulations and ongoing legal battles.
This week in the news, we see evidence that Airbnb is finding new ways to work with city governments and nonprofits to both improve their image and impact social change.
Jasper is joined by Hostfully’s Head of Marketing, Silvia Li, to discuss Airbnb’s partnership with the city of San Francisco to combat homelessness. They also cover the company’s efforts to diversify beyond their core product as they expand into other areas of the travel space, specifically exploring the Airbnb Trips product. Listen and learn how Experiences hosts feel about the ‘experience’ thus far… And find out about Jasper’s submission to host a tour in Amsterdam!
Topics Covered
Article #1: Airbnb Teams Up with SF Giants to Help Homeless Families
•Donate $1,000 for every home run scored by team
•Hamilton Families Center as beneficiary
•1,145 homeless families in the city (1,800 children)
•Goal to place 800 families in homes by 2019
•Mends relationship with city
•Supports social impact aspect of Airbnb mission
Article #2: This is What Airbnb Trips Hosts Really Think of Airbnb’s Newest Product
•Trips is part of effort to diversify (in response to investors)
•Smart to add service to platform for travelers
•Experiences are extremely curated
•Airbnb supporting hosts with branding, marketing and ad $
•800 Experiences available to book (up 60% since November)
•59% of bookings in San Francisco were made by locals
•Homes product will eventually account for less than half of revenue
Resources Mentioned
Silvia’s Go Fund Me Page for Peru Mudslide Victims
Article #1: cnet.com/news/airbnb-teams-up-with-sf-giants-to-help-homeless-families-find-homes
Article #2: skift.com/2017/03/27/this-is-what-airbnb-trips-hosts-really-think-of-airbnbs-newest-product
Connect with Jasper
Email: jasper@getpaidforyourpad.com
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free!

Hosted on Acast. See acast.com/privacy for more information.

EP139 Airbnb Regulations in New York Explained Mar 27, 2017

Show notes

New York is known as the city that never sleeps. But if you are an Airbnb host there, you may be losing sleep over the state’s anti-Airbnb crusade and complicated short-term rental regulations.
Today Jasper is on the line with Brendan MacKenzie, the founder of MetroButler, a short-term management company in New York. His background in law and familiarity with the Airbnb ecosystem make him the perfect candidate to explain what you need to know about the Multiple Dwelling Law and how it affects hosts in the Big Apple.
Beyond clarifying the laws around short-term rentals, Brendan breaks down the pros and cons of the city’s hardline approach as well as the opportunities NYC is missing out on by discounting Airbnb’s benefits. Listen in to understand New York’s housing crisis and how the city might compromise with Airbnb to help – rather than hinder – the housing market!
Topics Covered
New York’s Multiple Dwelling Law
•Applies to Class A buildings
•Restricts from renting for fewer than 30 days if host isn’t present
•Designed to discourage commercial operators
•Amended in recent months to prohibit advertising (w/ fines of up to $7500 per infraction)
Negative aspects of the Multiple Dwelling Law
•Though the intention is to go after bad actors, it applies to a large number of hosts who are not commercial operators
•Without an education campaign, many are unfamiliar with the Class A distinction
•Might end up driving people out of their homes without Airbnb to help make ends meet
Why New York is taking such a hardline approach
•Commercial operators take properties off the market
•Pressure from the hotel lobby
Common sense compromises that would benefit the city
•Applying a nominal tax would generate revenue to build affordable housing
•Working with Airbnb to enforce the One Host, One Home policy
The benefits of embracing Airbnb in New York City
•Brings travelers who would not be able to afford a hotel
•Allows for a more efficient use of resources
•Provides a source of additional income for struggling artists, freelancers, etc.
•Creates jobs in the Airbnb ecosystem (cleaning services, contractors, etc.)
The MetroButler service
•Serves the New York metro area
•Provides “boots on the ground” for hosts while they travel
•Full Service option for a 25% commission
•Lite Service a-la-carte offerings (key exchanges, sheet rentals, etc.)
Connect with Brendan
MetroButler Website
Connect with Jasper
Email: jasper@getpaidforyourpad.com
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!

Hosted on Acast. See acast.com/privacy for more information.

EP138: This Week in the World of Airbnb Mar 23, 2017

Show notes

SW2 + WC = MO.
Don’t worry: This isn’t an algebra lesson. The formula above is actually some inspiring advice Airbnb co-founder Joe Gebbia learned from an RISD professor about how to deal with rejection. In a recent interview with Signapore’s Strait Times, Gebbia shared his journey from selling Teenage Mutant Ninja Turtles drawings to his elementary classmates for $2 to co-founding global powerhouse Airbnb.
Today Jasper chats with Hostfully’s Vice President of Strategic Partnerships, Nicole Prentice Williams, about the Gebbia interview and other current Airbnb news items. They cover the IPO timeline, potential disruption in the air travel industry and enforcement of the “One Host, One Home” policy in San Francisco. Listen in to see what’s going on in the world of Airbnb!
Topics Covered
Article #1: Airbnb CEO Brian Chesky: Going Public is a ‘Two-Year Project’
•Implied IPO in 2018
•Investors have been patient
•Legal uncertainty would affect stock market
•Positioning through diversification of services
Article #2: The Co-founder of $31 Billion Airbnb Expects a ‘Revolution’ in Air Travel Next
•Little change in decades
•Ripe for disruption
•Services like JetSuite and JetSmarter already cropping up
Article #3: Airbnb Yanks 923 Listings in San Francisco
•Violations of “One Host, One Home” policy
•Attempt to smooth relationship with city regulators
•Pulled listings included 317 entire homes, 26 private rooms and 580 shared rooms
•Of the 10,200 listings in San Francisco, only 1,877 are registered per city requirement
Article #4: It Changed My Life: Airbnb – an Adventure That Begins at Home
•Joe Gebbia interview at launch of Airbnb Trips in Singapore
•In 3rd grade, sold Teenage Mutant Ninja Turtles drawing to classmates for $2
•Met Chesky at Rhode Island School of Design
•Learned formula to deal with rejection
•Launched startups Critbuns and Ecolect to mild success
•Got the idea for Airbnb while struggling to make rent in San Francisco
•Business has grown from 500,000 users in 2012 to 3 million today
Resources Mentioned
Article #1: fortune.com/2017/03/13/airbnb-brian-chesky-ipo-2018/
Article #2: cnbc.com/2017/03/17/airbnb-ceo-brian-chesky-air-travel-revolution-coming.html
Article #3: hcnet.com/news/airbnb-yanks-923-listings-in-san-francisco-one-host-one-home
Article #4: straitstimes.com/world/it-changed-my-life-airbnb-an-adventure-that-begins-at-home
Airbnb Academy Facebook Group
Connect with Jasper
Email: jasper@getpaidforyourpad.com
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free!

Hosted on Acast. See acast.com/privacy for more information.

EP137: How Two Brits Rode the Short Rent Revolution and Lived to Tell the Tale Mar 20, 2017

Show notes

There is no doubt that the short-term rental market is here to stay. Airbnb has experienced a wildfire expansion in the last ten years, and it only continues to grow.
Listen in to learn about a new book that looks at the development of the industry through a series of interviews with eight players, both large and small, exploring the details of its expansion and predicting its future direction.
Today Jasper speaks with Tristan Rutherford, travel reporter for The Times, the Guardian, and the Daily Telegraph as well as co-author of Room for Profit: Make Airbnb and the Short Rent Revolution Work for You. They cover the rise of the short-term rental market and its ecosystem, the regulation of the industry, and how to use negative reviews to your advantage.
Topics Covered
How Tristan and his co-author got the idea for Room for Profit
•Interview with neighbor struggling to make ends meet
•Tristan has been a host himself since 2004
•Market has been life-changing for many individuals
The rise of the short-term rental industry
•Consolidation on mega-sites like Tripping.com mirror the automobile industry
•TripAdvisor survey indicates enormous growth in users interested in booking short-term vacation rentals
•52% in 2014
•70% in 2016
•Beyond Pricing CEO Ian McHenry predicts that Airbnb-style vacation rentals will account for 20% of bookings worldwide by 2018
Pros and cons of the short-term rental industry
•Potential negative effect on local housing markets
•Helps the ‘little guy’
•Half of the hosts in Berlin make less than the median household wage
•Provides a place to stay in locations where hotels aren’t available
The regulation of the short-term rental industry and Travis’ Law
•Theory introduced by Brad Stone in The Upstarts
•Politicians forced to accept new services (i.e.: Uber, Airbnb) via peer pressure
•Popularity the result of benefits for consumers and profits for users
The importance of reviews
•TripAdvisor survey indicates that 72% will not consider booking a listing without a review
•One or two five-star reviews is a game changer
How to respond to negative reviews
•Be polite
•Thank the guest for their feedback
•Explain the improvements you have made
The exponential growth of the Airbnb ecosystem
•Startups designed to complement Airbnb have become their own industry
•Beyond Pricing CEO Ian McHenry predicts that 50% of hosts will be using a third-party tool by 2018
Connect with Tristan
www.rutherfordtomasetti.com
Resources Mentioned
Room for Profit: Make Airbnb and the Short Rent Revolution Work for You by Tristan Rutherford and Gayle Roberts
The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World by Brad Stone
Connect with Jasper
Email: jasper@getpaidforyourpad.com
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!

Hosted on Acast. See acast.com/privacy for more information.

EP136: This Week in the World of Airbnb Mar 16, 2017

Show notes

Has the student become the teacher?
One of the headlines in Airbnb news this week comes from the South China Morning Post, its author arguing that Chinese copycat home-sharing sites have begun to surpass Airbnb when it comes to innovation.
Silvia Li Pham of Hostfully is back to chat with Jasper about this and other news stories, including the additional capital Airbnb has raised, the company’s intention to expand corporate business travel, and the reason behind Brian Chesky’s new title as CEO and head of community. Jasper and Silvia have fun unpacking this information – though maybe not as much fun as the guests at an Airbnb flat in Islington last week!
Topics Covered
Article #1: Airbnb Raises $1 Billion More in a Funding Round
•Extends private face, postpones IPO
•Facilitates additional acquisitions in the travel space
Article #2: Airbnb Explores Expansion in Long-Term Home Rentals
•Cater to business travelers
•Stays up to six months
•Craigslist currently dominates
Article #3: How China’s Airbnb Copycats Beat the Silicon Valley Titan at its Own Game
•Chinese companies borrowed Airbnb template
•Several of their innovations have been emulated by Airbnb (i.e.: Airbnb Trips, cleaning services)
•Chinese managers visit hosts to consult
•Seamless integration with apps like WeChat
Article #4: Airbnb Offers Hosts Greater Role in Company
•Airbnb announces intention to give hosts a voice
•Chesky will host quarterly Facebook Live event
•Goal to increase host clubs from 114 to 1,000 by the end of 2018
Article #5: Airbnb Renters Turned a Flat into a Nightclub with Tickets and a Bouncer
•Islington, near London
•Host on holiday
•200+ people
•Police arrived, called for backup
•Guest banned from Airbnb
Resources Mentioned
Article #1: www.nytimes.com/2017/03/09/technology/airbnb-1-billion-funding.html
Article #2: www.bloomberg.com/news/articles/2017-03-08/airbnb-explores-expansion-in-long-term-home-rentals
Airbnb Sublets
Article #3: www.scmp.com/week-asia/business/article/2074802/how-chinas-airbnb-copycats-beat-silicon-valley-titan-its-own-game
Article #4: www.sfchronicle.com/business/article/Airbnb-offers-hosts-greater-role-in-company-10984131.php
Article #5: www.factmag.com/2017/03/09/airbnb-renters-turned-flat-nightclub-tickets-bouncer/
Connect with Jasper
Email: jasper@getpaidforyourpad.com
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free!

Hosted on Acast. See acast.com/privacy for more information.

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