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    Business

    Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management

    Get Paid For Your Pad is the go-to podcast for Airbnb hosts, short-term rental operators, and vacation rental entrepreneurs who want to scale smarter, earn more, and stay ahead of industry shifts.

    Hosted by Jasper Ribbers, Eric Moeller, and Kaye Putnam from Freewyld Foundry, this podcast delivers actionable tips on Airbnb pricing strategies, revenue management, direct bookings, listing optimization, and guest experience. You’ll hear from real hosts, property managers, and industry pros who share behind-the-scenes insights, lessons learned, and the systems they use to grow profitable STR businesses.

    Whether you’re managing one property or one hundred, you’ll walk away with practical strategies to increase occupancy, boost profits, and build a sustainable short-term rental brand.

    Tune in weekly to learn how to thrive in today’s competitive Airbnb market, and get paid what you’re worth.

    Freewyld Foundry offers revenue and pricing management (RPM) services to the top 1% of STR hosts. Learn more and request a free Revenue Report: https://www.freewyldfoundry.com


    Hosted on Acast. See acast.com/privacy for more information.

    Advertise

    Copyright: © Jasper Ribbers

    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    How to Acquire Land and Build Your Own Unique STR Structures Aug 02, 2021
    Show notes

    The future of travel is in unique experiences. And the more Instagrammable your short-term rental listing, the more likely you are to succeed in the long term.

    So, what if you could design your space from the ground up, building your own A-frame, log cabin or tree house to rent out on Airbnb?

    Alex Jarbo is an Airbnb Superhost out of Asheville, North Carolina, who builds his own unique vacation rental properties. He is also the host of Alex Builds, a YouTube channel dedicated to documenting his journey as a vacation rental developer and manager.

    On this episode of Get Paid for Your Pad, Alex joins me to explain what inspired him to build his own vacation rentals, walking us through the process of buying land and sharing his checklist of things to consider before you build.

    He offers advice on finding the right architect and contractor for your job and working with lenders to finance a STR build.

    Listen in for insight on navigating county zoning laws to secure the proper permitting for your Airbnb and get his advice for hosts looking to build their own unique short-term rental properties!

    Topics Covered

    What inspired Alex to build his own STR properties

    • Got into bidding wars for homes on market
    • Realized could design to be vacation rental

    The process of buying land to build STR properties

    • Find real estate agent specializing in land
    • Secure necessary permitting

    Alex’s insight around county zoning laws

    • Make sure land zoned for vacation rentals
    • County website, talk to local authorities

    Things to consider when you buy land for STRs

    • Access to state-maintained road
    • Access to electricity
    • Availability of satellite TV/internet
    • Ability to accept septic system
    • Depth of water well

    Alex’s advice around finding an architect

    • Connect through Fiverr
    • Purchase pre-made plans

    Alex’s tips for working with contractors

    • Be sure passionate about unique houses
    • Choose one who communicates well
    • Set up closing draw or line of credit

    Working with lenders to finance an Airbnb build

    • Host Financial (uses AirDNA projections)
    • Use regular home loan, live there for 6 mos.

    Alex’s advice for hosts looking to build STRs

    • Research to find perfect land
    • Uniqueness of property is key

    Connect with Alex

    Alex Builds on YouTube

    Alex on Airbnb

    Email alexbuildschannel@gmail.com

    Resources

    Fiverr

    Alex’s Video on Finding an Architect for Airbnb Builds

    Den Outdoors

    Host Financial

    AirDNA

    Alex’s Video on Financing Your STR with a Regular Home Loan

    Host Financial on Get Paid for Your Pad EP315

    STR Legends

    Get Paid for Your Pad on YouTube

    Email jasper@getpaidforyourpad.com

    Sponsor


    Hostfully [Discount Code PAD]

    Hosted on Acast. See acast.com/privacy for more information.


    Roadmap to Go from Hectic Host to Legend Jul 30, 2021
    Show notes

    So, your Airbnb side hustle has turned into a full-time job.

    You’d like to scale the operation and run a true hospitality company, but at the moment, you’re the only one who knows what to do. And you don’t feel comfortable outsourcing any of the work to someone else.

    You’re the epitome of the hectic host, and you’re not sure how to get to the next level.

    On this episode of Get Paid for Your Pad, Eric and I sit down to discuss the five stages of STR hosting, describing what it’s like to be a hectic host and why it’s so challenging to scale from that position.

    We explain how to transition from hectic host to rising star, sharing the three things you need to build a true hospitality brand.

    Listen in for insight on creating a vision for your vacation rental company and learn how our STR Business Assessment can help you leave your hectic hosting days behind and take the first steps to becoming a STR Legend!

    Topics Covered

    The 5 stages of short-term rental hosting

    1. Traditional host
    2. Side hustle host
    3. Hectic host
    4. Rising star
    5. Legend

    The characteristics of a hectic host

    • Starting to feel pressure of business
    • No documentation, can’t outsource
    • Want to grow but don’t know how
    • Lack of clarity re: vision for brand

    How to shift from hectic host to rising star

    • Discipline to document processes
    • Team to move vision forward

    The 3 things you need to build a STR brand

    1. Systems
    2. Technology
    3. People

    The 3 components of the Legends X framework

    1. Vision
    2. Operations
    3. Scale

    How to use our STR Business Assessment

    • Take 10-minute quiz to generate score
    • Get clarity around what to focus on
    • Free trainings tailored to your business

    Resources

    STR Business Assessment

    STR Legends

    Overnight Success

    Sean McGregor on Get Paid for Your Pad EP390

    The Founder

    Better Talent

    The DISC Assessment

    Get Paid for Your Pad on YouTube

    Email jasper@getpaidforyourpad.com

    Sponsor

    Hostfully [Discount Code PAD]

    Hosted on Acast. See acast.com/privacy for more information.


    Creative Financing Strategies to Acquire Airbnb Properties – with Isaac Moore & Andrew LeBaron Jul 26, 2021
    Show notes

    If you have dreams of buying properties to list on Airbnb but you don’t qualify for a traditional mortgage, all is not lost! You can still acquire real estate and build a portfolio of short-term rentals by way of creative financing.

    Isaac Moore and Andrew LeBaron are the Cofounders of Buy More Time, a short-term rental property management company out of Arizona. Isaac and Andrew are also experienced real estate investors who specialize in using creative financing techniques to scale a STR portfolio and helping others do the same.

    On this episode of Get Paid for Your Pad, Isaac and Andrew join me to share their top creative financing strategies for acquiring Airbnb properties. They explain how to leverage seller financing, hard money or personal lenders to build your short-term rental portfolio and offer advice on using non-qualified mortgage products to purchase properties. Listen in for Isaac and Andrew’s insight on selling a lender on your hosting track record and get their five-step plan for buying your first STR properties with creative financing.

    Topics Covered

    How Isaac & Andrew got into short-term rentals

    • Seller financing deal in Mesa, Arizona
    • List on Airbnb to earn 3x market rent

    Isaac & Andrew’s journey to starting Buy More Time

    • Sold lease on first unit for $30K
    • Use profits to arbitrage additional listings
    • Start property management company

    Isaac & Andrew’s first seller financing deal

    • Take over mortgage, no money down
    • Lease with option to purchase
    • Control property without ownership

    Why a property owner would do seller financing

    • Lessee makes upgrades to property for STR
    • Lessee takes over mortgage payments

    The note and deed of trust method of seller financing

    • Offer small non-refundable down payment
    • Pay 1% or 2% interest on balance of home
    • Pay mortgage (through 3rd-party company)

    How Isaac & Andrew partner with a personal lender

    • Friend in network willing to loan $30K
    • 6 arbitrage units up and running in 30 days
    • 10% interest-only payments for 12 months

    The benefit of non-qualified mortgage products

    • Prove rental income with Airbnb statement
    • Put toward purchase of another property

    The difference between hard and soft money

    • Hard = at least 10% interest, short-term
    • Soft = 7% to 9% interest, long-term

    What makes hard money a good tool for STR

    • Lenders willing to finance based on ARV
    • Refinance and use equity to buy more units
    • No pre-pay penalties

    Isaac & Andrew’s 5-step plan for getting started

    1. Find landlord willing to do lease option
    2. Furnish, beautify and list on Airbnb
    3. Document everything to show income
    4. Ask landlord to deed/seller carry property
    5. Refinance property with Isaac

    Connect with Isaac & Andrew

    Buy More Time

    Email information@buymoretime.com

    Resources

    Live Let Thrive Podcast

    Weststar Mortgage

    Get Paid for Your Pad on YouTube

    The Obstacle Is the Way: The Timeless Art of Turning Trials into Triumph by Ryan Holiday

    Email jasper@getpaidforyourpad.com

    Sponsor

    Hostfully [Discount Code PAD]

    Hosted on Acast. See acast.com/privacy for more information.


    Airbnb Host Leverages Peloton Bike to Increase Revenue by 15% – with Aaron Hanauer Jul 19, 2021
    Show notes

    During the pandemic, smart Airbnb hosts focused on making it easy for guests to work from home. But Aaron Hanauer took it a step further and made it easy for his guests to work OUT from home as well!

    Aaron is an Airbnb Superhost out of Minneapolis, Minnesota. He got into the STR space in 2017, renting one unit of his 1916 Tudor-style home on the platform and investing the profits to add a garden apartment to his STR portfolio soon thereafter. During COVID, Aaron and his wife Colleen focused on the health and wellness niche, adding Peloton bikes as an amenity in their Airbnb units.

    On this episode of Get Paid for Your Pad, Aaron joins me to discuss the benefits of marketing to Peloton users, explaining what’s special about the Peloton experience and how the bikes have led to a 15% revenue increase. He shares the cost of adding a Peloton to your STR units and describes what he is doing to ensure guest safety in his listings. Listen in for Aaron’s insight on making your Airbnb a health and wellness destination and get his advice on adding smart home gym equipment to your STR strategy!

    Topics Covered

    How Aaron got into hosting on Airbnb

    • Rent one of three units in historic home
    • Invest profits in getting second STR

    What Aaron did to navigate COVID

    • Improve work-from-home experience
    • Add Peloton bikes for guest use

    Why guests book units with Pelotons

    • Don’t miss workouts while traveling
    • Do rides with friends and family

    The benefits of marketing to Peloton users

    • Loyal following of 5.4M members
    • Free advertising on sites like Pelo Buddy

    What’s special about the Peloton experience

    • Engaging instructors, library of classes
    • Workout at home at any time

    How much it costs to add a Peloton to your STR

    • $1800 for bike, $39 monthly subscription
    • Less than $100/month with financing

    Aaron’s stats from May through December 2020

    • 85% occupancy, 16-day average stay
    • Able to raise prices by 15%

    What Aaron is doing to ensure guest safety

    • Umbrella insurance policy
    • Must be 16 years old to use bike

    How Aaron is creating a wellness destination

    • Add strength machine, yoga studio
    • Japanese soaking tub and sauna

    Aaron’s tips for STR hosts adding a Peloton

    • Secure warranty ($200 for three years)
    • Provide water bottles, disinfectant

    Connect with Aaron

    Colleen & Aaron on Airbnb

    Email aaronhanauer@gmail.com

    get_surly on Peloton

    Resources

    Christian Gissing on GPFYP EP301

    Peloton

    Tonal

    MIRROR

    Pelo Buddy

    Peloton Hotel Finder

    Ten Thousand Waves

    Wil Slickers on GPFYP EP382

    Legends X

    Email jasper@getpaidforyourpad.com

    Sponsor

    Hostfully [Discount Code PAD]


    Hosted on Acast. See acast.com/privacy for more information.


    How To Pivot From Masterleasing to Management Jul 13, 2021
    Show notes

    Airbnb was a crazy saturated space pre-COVID and once the whole world shut down, it caused everyone, including people in real estate to have to majorly pivot and pivot quickly. Now, as some city regulations are slowly being lifted, where do you even start with the market with the way it is right now? How do you manage to do Airbnb successfully when the guidelines have become so strict, let alone grow it into a reliable business during this time? How do you eventually get to a place of holding dozens of units at a time?

    Michael Kiriazis and Peter Francis, are the founders of Goat Hote, known as the GOAT (“Greatest Of All Time”) of recommendations for food, fun, and experiences in the travel world. Michael and Peter started their management company only three years ago, now with over 60 units across the U.S. In the past 2 years during COVID, they were able to massively pivot from a master leasing model to predominantly a management model. The two have been active members of our Legends X community even before the existence of Goat Hote.

    On this episode of Get Paid for Your Pad, Michael and Peter join me to explain how they have managed to become a well known Airbnb management company in only 3 years. They not only take me through the ups and downs of their journey, but they also share pieces of advice along the way on how to successfully do what they do. Listen in for Michael and Peter’s biggest pieces of advice on taking advantage of one of the most exciting times in the Airbnb world.

    Topics Covered

    How Michael and Peter get started and come up with the brand name of Goat Hote

    • Started with flipping homes and wanting to make money on them
    • Airbnb was very crowded place at the time, so they wanted to stand out and be the GOAT


    Where all of the properties are located across the U.S

    • Started in Chicago
    • Now in over 10 different markets


    How Michael and Peter manage the 60+ units

    • Find the best of the best management/cleaning teams
    • Found that couples and family owned companies do the best work with the units


    How Michael and Peter find their management/cleaning teams

    • Reach out mainly through Yelp, Facebook, and turnoverbnb.com
    • Usually give each company around 8 units and shoot to have at least this many units per city


    Michael and Peter’s experience losing a bunch of money with their master leases, once COVID hit

    • Had just signed 2, 4 unit apartment buildings in San Diego in February right before COVID (near 10k a month for each lease and 20k in furniture)
    • Lost 90k in about a 24 hour period


    What Michael and Peter’s goals are for the company

    • To own enough real estate assets to eventually use to retire and have the lifestyle they want
    • To grow as much as possible and keep growing to different cities, having the chance to sell in the next 5 years


    Michael and Peter’s advice for those who want to grow but are struggling to find new clients

    • Talk to everyone and clients will come
    • Start with distressed properties


    What has been most beneficial for Michael and Peter in the Legends X program so far

    • Organization and extensible steps
    • Allowed a place for all the systems in place, helping their VA’s and team as a whole

    Connect with


    Goathote.com

    Goat Stays on Instagram

    Email at goathote@gmail.com

    Resources

    The 4-Hour Workweek: Escape 9-5, Live Anywhere and Join the New Rich by Timothy Ferriss

    ‘Alive Time or Dead Time. What Will It Be?’ in the Daily Stoic

    Thumbtack

    Matterport Virtual 3D Real Estate Tours

    Starlink

    Julie George on Clubhouse

    Legends X

    Get Paid for Your Pad on YouTube

    Email jasper@getpaidforyourpad.com

    Sponsor

    Hostfully [Discount Code PAD]


    Hosted on Acast. See acast.com/privacy for more information.


    Scaling a Remote Co-Hosting Business While Maintaining a 5-Star Guest Experience – with Sean McGregor Jul 05, 2021
    Show notes

    The best business strategy is a satisfied customer. And if you host one or two short-term rental properties, it’s fairly easy to earn five-star reviews on Airbnb. But how do you maintain a high-quality guest experience at scale? How do you rack up 2,000-plus reviews and keep a 4.99 rating?

    Sean McGregor is the Founder and CEO of Stay Work and Play Co-Hosting, otherwise known as SWAP Lofts. Sean and his wife Lindsey have been hosting on Airbnb since 2012, garnering 2,212 reviews and a 4.99 rating overall. Sean pivoted to the cohosting model during the pandemic, and so far, he has built a portfolio of 15 listings in five states. He is also an active member of our Legends X community.

    On this episode of Get Paid for Your Pad, Sean joins me to explain how he pivoted his STR business during COVID, sharing what he did to connect with property owners and build his management portfolio. He discusses using Thumbtack to find good team members in a new location and walks us through his plans to scale SWAP. Listen in for Sean’s top four strategies for maintaining a five-star guest experience—even as you grow your STR business!


    Topics Covered


    How Sean got his start with short-term rentals

    • Helped then-girlfriend Lindsey host on Airbnb
    • Managed remotely during family trip to Europe


    How Sean pivoted to cohosting during COVID

    • Draw on experience managing family property
    • Find property owners in Facebook groups


    How Sean uses Thumbtack to find team members

    • Hire photographer, cleaners, handyman, etc.
    • Narrow down by reviews, they bid on job


    Why Sean pays for a photographer to do a 3D tour

    • Makes it easier for cleaners to bid on job
    • Help guests and team members find things


    How Sean maintains a high guest satisfaction score

    • Make it as easy as possible to check in
    • Personal connection via text throughout stay
    • Make it right when things go wrong


    Sean’s top strategy for getting a 5-star review

    • Write detailed, friendly review for guest
    • Text screenshot and they reciprocate


    Sean’s plans to scale SWAP Co-Hosting

    • Document processes through Legends X
    • Build team so business can run without him


    What Sean did before he got into short-term rentals

    • College VIP discount cards for students
    • Golf VIP (access to/discounts on courses)


    Why Sean recommends the Legends X program

    • Accountability pods to stay engaged
    • Community going through similar things


    Connect with Sean


    Stay Work and Play Co-Hosting


    Resources


    The 4-Hour Workweek: Escape 9-5, Live Anywhere and Join the New Rich by Timothy Ferriss

    ‘Alive Time or Dead Time. What Will It Be?’ in the Daily Stoic

    Thumbtack

    Matterport Virtual 3D Real Estate Tours

    Starlink

    Julie George on Clubhouse

    Legends X

    Get Paid for Your Pad on YouTube

    Email jasper@getpaidforyourpad.com


    Sponsor


    Hostfully [Discount Code PAD]



    Hosted on Acast. See acast.com/privacy for more information.


    How Sergio Quit His Job to Go All-In on Airbnb – with Sergio Castaneda Jun 28, 2021
    Show notes

    So, you don’t quite make enough money to support yourself as a short-term rental host. But you know you need to spend more time on the business if you want to grow. Do you wait and try to save more money? Or do you take a leap of faith, quit your job and go all-in on Airbnb?

    Sergio Castaneda is a part of our Legends X community and the founder of Jungle House, a short-term rental company out of Columbus, Ohio. Sergio was running two successful Airbnb units on the side while he worked full-time. But after a particularly stressful week on the job, Sergio quit to run his STR business full time. Today, he supports himself fully with the revenue from four listings and Jungle House was recently named one of the top 18 vacation rentals in Columbus.

    On this episode of Get Paid for Your Pad, Sergio joins me to explain why he quit his job to go all-in on Airbnb, describing how it felt to walk away from his 9-to-5 and what the transition to full-time host looks like. He offers advice on how to attract bookings, challenging us to tell a story through photos and build trust with prospective guests in our listing. Listen in for Sergio’s insight on increasing your STR revenue and find out what he has planned for the future of Jungle House!

    Topics Covered

    What inspired Sergio’s interest in Airbnb

    • Passion for real estate and hospitality
    • Way to give back to travel industry

    How Sergio got his start in short-term rentals

    • Lease small studio for test run
    • Use money to buy first home
    • Rent spare bedroom to cover mortgage

    How Sergio felt about quitting his job

    • Confident (other STR units doing well)
    • Didn’t want to look back with regret

    Sergio’s advice on how to attract bookings

    • Invest in professional photos
    • Tell story with pictures
    • Brag about listing in description
    • Build trust with About Me

    What Sergio does to increase his revenue

    • Use dynamic pricing tools
    • Offer late checkout, early check-in

    Sergio’s plans for the future of Jungle House

    • Create systems that don’t need me
    • Focus on brand and growing company
    • Partner with likeminded investors
    • Add units (some in other locations)

    Connect with Sergio

    Jungle House

    Email hello@junglehouse.org

    Resources

    PriceLabs

    Wheelhouse

    Beyond Pricing

    StayFi

    Arthur Colker on GPFYP EP386

    MailChimp

    Legends X

    Get Paid for Your Pad on YouTube

    Email jasper@getpaidforyourpad.com

    Sponsor

    Hostfully [Discount Code PAD]



    Hosted on Acast. See acast.com/privacy for more information.


    Scale Your Airbnb Business by Building Relationships – with Liam Carolan Jun 21, 2021
    Show notes

    To scale a short-term rental business, you need more properties. And the best way to expand your portfolio is to build relationships with the right people. People who can help you find new units to manage. So, who should STR operators be connecting with? And how do we go about building those relationships?

    Liam Carolan is the short-term rental expert behind Ginger & Gold, a property management company out of Norwich in England’s Norfolk County. Liam started hosting on Airbnb in January of 2019, and today, he and his partner have a 10-unit portfolio of master lease and management properties. Liam is also a member of our Legends X community.

    On this episode of Get Paid for Your Pad, Liam joins me to explain how he builds rapport with letting agents, challenging STR operators to get out of our comfort zone and provide value before we go for the ask. He explores who to build relationships with as you scale and how to build trust by considering what’s important to the other person and following up on what you say you’re going to do. Listen in for Liam’s insight on being clear about what you want and learn how to leverage relationships to find new properties and scale your STR business!

    Topics Covered

    How Liam got into short-term rentals

    • Wanted to spend more time with son
    • Found mentor doing master leasing

    How Liam builds rapport with letting agents

    • Drop into office multiple times
    • Explain how you can help them

    Who to build relationships with as you scale

    • Letting agents
    • Local property networking groups
    • Other local STR operators

    How to build trust in a business relationship

    • Follow up on what you say you’ll do
    • Demonstrate competence
    • Put yourself in their mindset
    • Lean on transferable skills
    • Tell stories, real world examples

    The value in being clear about what you want

    • Easier for letting agent to help you
    • Create preferred investment area map

    Why Liam joined the Legends X program

    • Help with focus
    • Strategies to scale up business

    What Liam has learned in Legends X

    • Leverage values to make decisions
    • Build detailed playbook of processes
    • Power of bold brand promise

    Connect with Liam

    Ginger & Gold

    Liam on LinkedIn

    Resources

    Google My Maps

    Mark Simpson

    Julie George

    Legends X

    Get Paid for Your Pad on YouTube

    Email jasper@getpaidforyourpad.com

    Sponsor

    Hostfully [Discount Code PAD]



    Hosted on Acast. See acast.com/privacy for more information.


    Streamline Your Cleaning and Maintenance with Breezeway – with Jeremy Gall Jun 14, 2021
    Show notes

    If you manage one or two properties on Airbnb, it’s fairly easy to keep track of your communications with cleaners and maintenance personnel. But as you grow a STR business, it gets more and more challenging to oversee quality control and keep up with routine maintenance on multiple listings. So, what can you do to streamline your cleaning and maintenance processes and maintain a high-quality guest experience—no matter how many properties you manage?

    Jeremy Gall serves as CEO of Breezeway, the leading property care and operations platform for short-term rentals. The Breezeway software helps coordinate, communicate and verify detailed work, supporting STR hosts in delivering the best possible guest experience across a portfolio of properties. Jeremy got his start in the STR space in 2006 as the cofounder of vacation rental marketplace FlipKey before shifting his focus to management and founding Breezeway in 2016.

    On this episode of Get Paid for Your Pad, Jeremy joins me to explain how Breezeway helps hosts scale a STR business, facilitating communication with cleaners and other service personnel and automating as much of the turnover process as possible. We explore the role cleaning and maintenance staff play in helping us build a brand and tailor the guest experience as we grow. Listen in to understand how the Breezeway guest messaging product works and learn how Jeremy’s software is tailored specifically to YOUR vacation rental business.

    Topics Covered

    What inspired Jeremy to build Breezeway

    • Host needs around property maintenance
    • Higher guest expectations for experience

    How a STR cleaner’s job goes beyond cleaning

    • Support host in delivering guest experience
    • Manage inventory, identify maintenance issues

    How Breezeway helps hosts scale a STR business

    • Smart technology to manage cleaning schedule
    • Plan recurring maintenance, quality control
    • Automate as much of turnover as possible
    • Coordinate with all external service providers

    Jeremy’s insight on how the Breezeway system works

    • Connect with main marketing channel or PMS
    • Set up workflows (tailored to your business)
    • Deploy with existing service providers

    How the Breezeway messaging product functions

    • Text guests shortly after arrival
    • Offer guests concierge service

    Communicating with service personnel on Breezeway

    • Create task in system, sends auto alert
    • Service personnel provides feedback

    Connect with Jeremy

    Breezeway

    Email vip@breezeway.io

    Resources

    STR Profit Academy

    Legends X

    Get Paid for Your Pad on YouTube

    Email jasper@getpaidforyourpad.com

    Sponsor

    Hostfully [Discount Code PAD]



    Hosted on Acast. See acast.com/privacy for more information.


    Automatically Collect Guest Emails with StayFi – with Arthur Colker Jun 08, 2021
    Show notes

    There are two ways to get more direct bookings: You can either find new customers or get current customers to return. And when you try to recruit brand new guests, you’re competing with the marketing budgets of well-known OTAs like Airbnb. But past guests are much easier to market to and sending an email is free. The question is, what’s the best way to collect our guests’ email addresses?

    Arthur Colker is the Founder and CEO at StayFi, the premiere provider of Wi-Fi marketing services for vacation rentals. Founded in 2018, StayFi is on a mission to help short-term rental managers seamlessly collect guest information, build brand awareness and drive more direct bookings. Arthur also serves as the editor-in-chief of VRM Insider, a content platform for the vacation rental business.

    On this episode of Get Paid for Your Pad, Arthur joins me to explain why it’s important to collect guest emails and describes how StayFi can help us build a stable of return customers. He offers suggestions for content to send during and after a guest’s stay, challenging us to provide value and keep customers engaged with our brand. Listen in for insight on how StayFi impacts the guest experience and learn how YOU can benefit from using Arthur’s Wi-Fi marketing tool.

    Topics Covered

    What StayFi does for vacation rental operators

    • Wi-Fi marketing tool built for STR
    • Collects emails when log in to internet

    Why it’s important to collect guest emails

    • Build brand separate from OTA
    • Efficient way to do rebooking business

    Arthur’s strategies for marketing to prior guests

    • Traditional newsletter or 1:1 emails
    • Targeted digital advertising

    What content to send during a guest’s stay

    • Welcome email and link to house guide
    • Suggested restaurants, local activities

    What content to send after a guest’s stay

    • Offers to book again with discount
    • Intro to multiple properties
    • Upcoming events in area
    • Personalized 1:1 peer text email

    Why most guests don’t mind using StayFi

    • Login common in airports and hotels
    • Promos in exchange for email address

    How hosts benefit from using StayFi

    • Collect ALL guest emails
    • Automated and efficient
    • Guest agrees to terms of service
    • Intro guests to STR brand
    • See status of Wi-Fi networks
    • Occupancy alerting
    • Consolidate internet subscription

    How hosts can start using StayFi

    • Plug device into home Wi-Fi router
    • Instruct guests to join network

    Connect with Arthur

    StayFi [Promo Code PAD]

    Arthur on LinkedIn

    Resources

    MailChimp

    RueBaRue

    Hostfully

    Touch Stay

    STR Profit Academy

    Legends X

    Get Paid for Your Pad on YouTube

    Email jasper@getpaidforyourpad.com

    Sponsor

    Hostfully [Discount Code PAD]


    Hosted on Acast. See acast.com/privacy for more information.


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