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    Freight Nation: A Trucking Podcast

    This is Freight Nation: A Trucking Podcast. Join host Brent Hutto as he explores the… world of trucking and freight management. We’re diving deep into the freight industry and uncovering why the trucking industry is more crucial now than ever before. Listen to uncover the driving forces behind successful trucking businesses and hear from the hardworking truckers who keep the world moving. Get ready to hit the road with us!

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    Latest Episodes:
    Greatest Hits - How Nicole Glenn of Candor Logistics Management is Revolutionizing the Trucking World Mar 11, 2025
    Show notes We’re bringing back one of the most inspiring and timeless conversations from Freight Nation: A Trucking Podcast, featuring Nicole Glenn, Founder and CEO of Candor Logistics Management.
    Nicole shares how an unexpected opportunity launched her into trucking, what it took to start her own company, and how she’s driving innovative frozen freight solutions today. From building trust in the high-stakes world of expedited shipping to leveraging creative thinking for complex logistics problems, Nicole’s journey is filled with lessons that remain just as relevant today.
    If you missed this conversation the first time, now is the perfect moment to tune in.
    In this Greatest Hits episode of Freight Nation: A Trucking Podcast, host Brent Hutto is joined by Nicole Glenn, Founder and CEO of Candor Logistics Management.
    Join them as they:

    • Delve into Nicole’s unexpected entrance to trucking
    • Discuss Nicole’s decision to found her own business
    • Explore the highs and lows of expedited work
    • Explain Nicole’s recent foray into frozen freight
    • And more!

    Nicole has been in the haulage and logistics industry for over twenty years. Described as having logistics “in her DNA”, she is an accomplished manager and leader. She’s worked for many big Logistics companies across the US, from Chicago to Dallas Fort Worth, where she founded her own business, Candor Logistics Management. Nicole is also a panelist on the Ladies Leadership Coalition podcast, celebrating women in the supply chain industry.
    Episode Highlights:
    [04:55] Nicole didn’t find trucking; trucking found her. While working a retail job at an automotive store, Nicole served a customer who was impressed with her memory, giving her a makeshift business card and asking her to give him a call. Hedging her bets, she called him up, and he offered her $10 an hour for filing. This was her entry into the logistics world. Over time, they gradually moved from handwritten receipts to accounting software, and she moved through roles, ending up as a backhaul dispatcher before moving on to other companies, gradually rising to President of one business.
    [12:09] After a decent stint as the leader of someone else’s company, Nicole made the leap to found her own. It came when she was on vacation, receiving calls about things going wrong that she needed to fix. She took a moment to reflect and realized she was ready to take on the responsibility for herself, deciding to leave the company. She didn’t leave for several months due to the busy seasons they were heading into, but she left once she could, starting up her own business. She initially didn’t love her own company as much as the old one, partially due to going from a huge team to nobody, but she’s glad she leapt.
    [21:18] From working in an expediting organization at age 23 to now owning Candor Logistics Management, Nicole has seen both the highs and lows of the sector. The sector revolves around solving a problem for someone, but it can be tough to get customers because they need to trust you to get involved. Over time, she has built credibility through testimonials, stories, and case studies, but it was incredibly difficult to start out. Now that she is trusted, however, relationships have completely flipped. She is now tasked with the most random and often complex things a shipper could imagine.
    [26:59] Nicole and her team recently stepped into frozen freight. Having served many fast food retailers and food companies, they were often asked to move frozen products but could never find refrigerated expediting equipment. It just wasn't commonly available. Nicole ended up talking to a buddy working in supply chains, and they found a wrap product that could sustain the temperature of a skid. It wasn’t good enough, so Nicole kept searching and utilizing her network, eventually finding a product used in the pharmaceutical world for products that needed to be kept cool. Putting it into practice, they have found that it can hold food at the same temperature, whether fresh or frozen, through five days of shipment. There’s even a live feed on it so that both the company and customers are aware if things go awry with the temperature maintenance and can work to fix it. If it weren’t for Nicole’s attitude towards solving problems, she wouldn’t have ever found this solution.
    If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts, instructions on how to do this are here.Freight Nation: A Trucking Podcast is handcrafted by our friends over at: fame.so

    The Story Behind 10-4 Magazine: How It Became a Staple in Trucking Mar 04, 2025
    Show notes In this episode of Freight Nation: A Trucking Podcast, host Brent Hutto is joined by Daniel Linss and Tim Sieben of 10-4 Magazine.
    Join them as they explore:
    • How 10-4 Magazine was founded in 1993 and the vision behind it
    • Daniel’s unexpected journey from architecture to publishing and his passion for trucking media
    • The magazine’s deep-rooted history and its impact on the trucking industry.
    • The role of storytelling in keeping trucking culture alive
    • What it takes to run an independent trucking magazine for over 31 years
    • The shift from print to digital and how 10-4 Magazine is adapting
    • Their involvement in the Trucking for Kids charity and how it’s making a difference
    • What’s next for 10-4 Magazine and its new ventures, including live events and a trucking webcast
    Daniel Linss is an editor/art director for 10-4 Magazine, and Tim Sieben is the TFK Show Manager for 10-4 Magazine. With decades of industry experience, they have built a platform that informs and celebrates the trucking culture. Their work spans photography, storytelling, and events, fostering a strong community. They actively advocates for truckers’ voices and industry recognition. Through Trucking for Kids, they support charitable initiatives benefiting children’s hospitals. Their commitment to trucking extends beyond media, ensuring the industry's legacy thrives. 10-4 Magazine remains a trusted source for truckers nationwide.
    Episode Highlights:

    [00:00:23 - 00:07:27] Brent introduces 10-4 Magazine and shares his own journey in trucking media. He reflects on how his early career at Overdrive Magazine gave him a firsthand look at the industry and fostered his appreciation for trucking. Brent discusses how media serves as the bridge between truckers, industry trends, and valuable resources, setting the stage for a deeper dive into 10-4 Magazine’s legacy. Daniel Linss shares how he originally pursued architecture but ultimately found his calling in trucking media. He recounts his introduction to 10-4 Magazine in 1993 when he was unexpectedly pulled into helping with the first edition.
    [00:07:27 - 00:14:42] Daniel and Tim dive into how 10-4 Magazine transitioned from a 24-page black-and-white classifieds paper to a 64-page, high-quality, full-color trucking magazine. They discuss how attending truck shows and connecting with the trucking community shaped the magazine's direction. They share how the magazine's photography and storytelling became the heart of their content, capturing the trucks and people who make the industry what it is.
    [00:14:42 - 00:19:57] Running a magazine comes with its fair share of challenges. Daniel and Tim delve into the demanding behind-the-scenes work required to meet deadlines, coordinate content, and manage distribution. They talk about how the rise of digital media has impacted the magazine industry, but why they remain committed to keeping a print edition available for truckers who love holding a physical copy in their hands. They discuss the importance of adaptability and how they have stayed relevant in an evolving media landscape.
    [00:19:57 - 00:31:00] The discussion shifts to Trucking for Kids, a charity event 10-4 Magazine took over to ensure its legacy continues. Daniel and Tim discuss how the event has evolved and share heartfelt stories of truckers coming together to support children in need. They highlight how they have raised over $210,000 for the Shriners Hospital and why giving back is such a critical part of the trucking community. They explain why truckers have a strong tradition of generosity and how the event fosters industry-wide camaraderie.
    [00:31:00 - 00:36:04] Looking to the future, Daniel and Tim lay out their plans for expanding 10-4 Magazine’s reach. They discuss how they are growing their digital presence with a trucking webcast and live event coverage. They introduce their latest project, the 10-4 Trucker Rodeo, an event designed to bring truckers together in a celebration of skill and community. They reflect on their passion for the trucking culture and their unwavering dedication to preserving its history while embracing the opportunities of modern media.
    If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts. instructions on how to do this are here.Freight Nation: A Trucking Podcast is handcrafted by our friends over at: fame.so

    You Won’t Believe What’s Holding Truckers Back - And How to Fix It! Feb 25, 2025
    Show notes In this episode of Freight Nation: A Trucking Podcast, host Brent Hutto is joined once again by Lewie Pugh, Executive Vice President of the Owner-Operator Independent Drivers Association (OOIDA).
    Join them as they explore:
    • The history and role of OOIDA in protecting truckers’ rights in Washington, D.C.
    • Why truckers need to be more engaged in shaping policies that impact their livelihoods
    • The ongoing challenges of trucking regulations, from speed limiters to electronic logging devices (ELDs)
    • How OOIDA supports truckers in navigating industry changes and government policies
    • The critical importance of understanding operational costs for profitability
    • Why truckers should take advantage of advocacy opportunities and engage with lawmakers

    Lewie Pugh is the Executive Vice President of the Owner-Operator Independent Drivers Association (OOIDA), advocating for truckers' rights on Capitol Hill. A former owner-operator, Lewie spent decades behind the wheel before transitioning into advocacy to ensure independent truckers have a voice in Washington. With firsthand experience in the challenges of trucking, he is committed to shaping policies that support owner-operators and improve industry conditions. Lewie’s leadership at OOIDA focuses on fair regulations, truck parking solutions, and protecting the livelihoods of small trucking businesses.
    Episode Highlights:
    [00:03:51 - 00:12:26] Lewie Pugh shares how OOIDA was founded in 1973 when truckers came together during the fuel crisis to demand fair treatment from lawmakers. He explains how the organization grew from a grassroots effort into a major advocacy group, now influencing trucking policies on Capitol Hill. Lewie discusses the importance of continuing this fight and why truckers must stay involved to protect their rights, He also highlights that without collective action, policymakers may overlook the real needs of truckers, making engagement critical.
    [00:12:26 - 00:19:44] Lewie emphasizes that lawmakers often lack firsthand trucking experience, which is why truckers need to educate them on industry challenges. He explains that without direct input from truckers, many policies are shaped by individuals who have never been behind the wheel of a truck. He shares stories of truckers who successfully influenced policy by reaching out to their representatives. He also provides practical tips on how truckers can effectively communicate their concerns and build relationships with legislators to drive change.
    [00:19:44 - 00:29:11] Lewie dives into how government regulations have changed the trucking industry, with a focus on Electronic Logging Devices (ELDs) and speed limiters. Lewie discusses how these regulations have negatively impacted drivers by increasing stress and limiting flexibility. He provides insight into OOIDA’s ongoing efforts to challenge these policies, and the strategies used to engage with policymakers and advocate for more practical solutions that prioritize truckers' well-being.
    [00:29:11 - 00:34:48] Lewie discusses the financial side of trucking, explaining why every trucker must know their cost per mile to stay profitable. He shares real-world examples of truckers who have struggled due to poor financial planning and provides actionable strategies to track expenses, negotiate better rates, and ensure long-term business sustainability. He also highlights the importance of financial literacy and planning as key elements of success in the trucking industry.
    [00:34:48 - 00:39:58] Lewie discusses the hidden pitfalls within broker contracts and the lack of rate transparency that often puts truckers at a disadvantage. He explains Regulation 371.3, which mandates that brokers disclose freight rates, and highlights how many truckers unknowingly waive this right in contracts. Lewie advises truckers on what to look for in agreements and how to protect themselves from unfair broker practices. He emphasizes the importance of reading contracts carefully and seeking legal advice when necessary to avoid hidden clauses that could impact their earnings.
    If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts, instructions on how to do this are here.Freight Nation: A Trucking Podcast is handcrafted by our friends over at: fame.so

    Why Aren’t More Truckers Fighting for Their Rights in DC? Lewie Pugh Reveals the Truth Feb 18, 2025
    Show notes In this episode of Freight Nation: A Trucking Podcast, host Brent Hutto is joined by Lewie Pugh, Executive Vice President of the Owner-Operator Independent Drivers Association (OOIDA).
    Join them as they explore:
    • Lewie’s path from trucking in rural Ohio to becoming a voice for truckers in Washington, D.C.
    • The importance of relationships in the trucking industry and how connections helped shape his career
    • His time as an owner-operator and the lessons he learned from running his own trucking business
    • Why he transitioned from trucking to advocacy and the moment he knew it was time to make a bigger impact
    • The role of OOIDA in protecting truckers' rights and why independent operators need representation in Washington
    • Lewie’s perspective on the biggest challenges facing truckers today, from regulations to truck parking issues
    • His message to truckers about the importance of being involved and making their voices heard
    Lewie Pugh is the Executive Vice President of the Owner-Operator Independent Drivers Association (OOIDA), advocating for truckers' rights on Capitol Hill. A former owner-operator, Lewie spent decades behind the wheel before transitioning into advocacy to ensure independent truckers have a voice in Washington. With firsthand experience in the challenges of trucking, he is committed to shaping policies that support owner-operators and improve industry conditions. Lewie’s leadership at OOIDA focuses on fair regulations, truck parking solutions, and protecting the livelihoods of small trucking businesses.
    Episode Highlights:
    [00:03:03 - 00:14:07] Lewie Pugh shares how his upbringing in Appalachia, Ohio, shaped his passion for trucking. Growing up in a trucking family, he was influenced by his father and grandfather, both truckers and always knew he wanted to follow in their footsteps. From driving farm equipment as a kid to being captivated by Smokey and the Bandit, Lewie discusses the early years that set him on the road to a lifelong career in trucking. He also shares the pivotal moment when he realized that trucking was more than just a job, it was a calling.
    [00:14:07 - 00:19:57] Lewie reveals how he moved from Owner-Operator to Industry leader at just 22 years old. He talks about the challenges of starting his own business, managing finances, and navigating the trucking industry as a young entrepreneur. Lewie reflects on how working with experienced truckers and mentors helped him develop the skills he needed to succeed.
    [00:19:57 - 00:23:52] Lewie dives into why advocacy is essential for truckers, especially independent owner-operators. He shares how he first became involved with OOIDA and what drew him to the organization’s mission. From dealing with regulations to ensuring truckers' rights are protected, he outlines why it’s crucial for drivers to stay informed and engaged with industry policies. He also provides insight into the major issues facing owner-operators today and why truckers need to take an active role in shaping the laws that affect their livelihoods.
    [00:23:52 - 00:28:56] Lewie discusses The Road to Washington and becoming OOIDA’s voice for truckers. Transitioning from a life on the road to advocating on Capitol Hill wasn’t an easy decision, but Lewie knew it was necessary. He recounts the moment he decided to leave trucking full-time to take on a leadership role at OOIDA. From testifying before Congress to meeting with policymakers, Lewie describes his journey in representing truckers at the highest levels of government. He shares behind-the-scenes stories of working with lawmakers, the challenges of getting trucking issues on the national agenda, and the victories that have made a difference for truckers across the country.
    [00:28:56 - 00:38:29] Lewie discusses the current state of the trucking industry and what lies ahead for owner-operators. He highlights the biggest challenges truckers face today, including regulations, parking shortages, and freight market fluctuations. He also provides advice on how truckers can navigate these challenges and stay ahead in an evolving industry. Wrapping up, Lewie emphasizes the importance of unity in the trucking community and encourages truckers to get involved in advocacy efforts to secure a better future for the industry.
    If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts, instructions on how to do this are here.Freight Nation: A Trucking Podcast is handcrafted by our friends over at: fame.so

    From Freight Frustrations to Industry Innovations with Shelli Austin, President of InTek Freight and Logistics, Inc. Feb 11, 2025
    Show notes In this episode of Freight Nation: A Trucking Podcast, host Brent Hutto is joined by Shelli Austin, President of InTek Freight and Logistics, Inc.
    Join them as they explore:
    • Shelli’s unique path from theater technology student to logistics industry leader highlights how diverse backgrounds can fuel success in freight
    • The founding of InTek, the challenges of starting a transportation company, and how complementary partnerships
    • The critical role of passion and industry knowledge in freight management success,
    • The complexities of intermodal logistics and why it’s more than just “planes, trains, and automobiles
    • How intermodal offers sustainable, cost-effective alternatives to traditional trucking
    • Shelli’s work with the Intermodal Association of North America (IANA) and her commitment to mentoring the next generation of logistics professionals
    • Predictions for the freight industry in 2025 and why adaptability and innovation will be essential for future success
    Shelli Austin is the president of InTek Freight and Logistics, Inc., bringing over 25 years of experience in intermodal and drayage transportation. From her early days auditing freight bills to leading a top logistics company, Shelli has built her career on creativity, problem-solving, and a passion for the transportation industry. She is the Past Chairman and current board member of the Intermodal Association of North America (IANA) and actively mentors students and young professionals through the IU Kelley School of Business Transportation Board. Shelli’s leadership focuses on integrating sustainability and innovation in freight while fostering industry collaboration.
    Episode Highlights:
    [00:03:08 - 00:14:07] Shelli shares her unexpected journey from studying theater technology to leading a successful logistics company. Her creative background gave her a unique problem-solving perspective that set her apart in the transportation industry. She discusses how her passion for building and creating new solutions became the foundation of her career in freight. Shelli's story emphasizes that innovation in logistics doesn't just come from technical expertise but also from the willingness to think outside the box and approach challenges with a fresh perspective.
    [00:14:07 - 00:19:57] Shelli reveals the story behind founding InTek with her business partner, Rick Lagore. Despite initial skepticism, their complementary strengths, Rick's financial acumen, and Shelli's operational expertise created a strong foundation for growth. This section highlights the importance of trust, collaboration, and finding partners who fill the gaps in your skillset. Shelli also reflects on the early challenges they faced, the importance of mutual respect, and how their different strengths helped navigate the complexities of building a successful logistics company.
    [00:23:52 - 00:28:56] Shelli dives into the complexities of intermodal transportation, explaining how integrating trucks, rail, and maritime shipping provides cost-effective, sustainable solutions. She emphasizes that intermodal isn’t just about moving freight—it’s about creating value for customers through expertise and tailored solutions. Shelli breaks down the critical factors that make intermodal shipping efficient, such as understanding the nuances of each transportation mode and optimizing the supply chain to deliver cost savings and environmental benefits.
    [00:28:56 - 00:33:54] Shelli discusses the importance of mentorship in the logistics industry, drawing from her own experiences with influential mentors like David Ladd and Rick Lagore. Now, as a leader, she actively mentors young professionals through her work with IANA and the IU Kelley School of Business. Shelli highlights how fostering new talent not only helps individuals grow but also strengthens the entire industry by bringing in fresh perspectives and innovative ideas.
    [00:36:40 - 00:38:29] Shelli shares her optimistic outlook for the freight industry. She discusses how adaptability, innovation, and sustainability will be crucial for success in the evolving transportation landscape, urging professionals to embrace change and continuously seek new solutions. Shelli highlights emerging trends such as the increasing demand for sustainable logistics solutions and the role of technology in streamlining operations, offering valuable insights for businesses looking to stay ahead in the competitive freight industry.
    If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts, instructions on how to do this are here.Freight Nation: A Trucking Podcast is handcrafted by our friends over at: fame.so

    Transforming Trucker Health & Strengthening the Industry with Garrett Steenblik, Founder of Trucker’s Body Shop Feb 04, 2025
    Show notes In this episode of Freight Nation: A Trucking Podcast, host Brent Hutto is joined by Garrett Steenblik, VP of Business Development at TRXCKWRLD and founder of Trucker’s Body Shop.
    Join them as they explore:
    • Garrett’s incredible 200-pound weight loss journey, from struggling at 360 lbs to running on his 30-minute breaks
    • How witnessing a fellow trucker’s health crisis sparked the creation of Trucker's Body Shop
    • The challenges of staying healthy on the road and the structured approach that led to his transformation
    • The evolution of Trucker's Body Shop into a healthcare provider offering telehealth, prescription medication services, and urgent care kits for drivers
    • The rise of TRXCKWRLD, a 665,000-strong trucking community, and its mission to unify truckers and drive industry change
    • The importance of mindset in achieving personal and professional transformation

    Garrett Steenblik is an entrepreneur, health advocate, and industry innovator. After losing 200 lbs while working as a team truck driver, he founded Trucker's Body Shop, a company providing accessible healthcare solutions to truck drivers. He is also the VP of Business Development at TRXCKWRLD, where he helps lead a 665,000-member trucking community focused on advocacy and industry improvement. In addition, he operates a cost-plus freight brokerage with FreightFlex, specializing in LTL, FTL, drayage, and government freight. His mission is to provide truckers with the tools, resources, and support they need to live healthier, more fulfilling lives.
    Episode Highlights:
    [00:02:28 - 00:09:04] Garrett describes how meeting his wife led him to abandon a full scholarship in nuclear physics to pursue team truck driving. Despite having the opportunity to pursue any degree he wanted, he chose trucking because it offered both physical and financial freedom while allowing him to stay together with his wife. Garrett's decision showcased how personal relationships can dramatically alter career trajectories and life paths.It also highlights the importance of aligning one's career with personal priorities and values.
    [00:09:04 - 00:11:11] Garrett shares a pivotal moment of self-realization when he finds himself in a truck stop bathroom at 360 lbs, suffering from severe acid reflux. It was at that moment he understood that while he appreciated many aspects of his life, he did not truly love himself. This turning point became the catalyst for his transformation, driving him to take control of his health and reshape his future. What seemed like rock bottom ultimately laid the foundation for lasting change, proving that even the hardest moments can spark a powerful new beginning.
    [00:11:11 - 00:28:34] First Steps to Transformation. Garrett unpacks the initial steps that helped him begin his weight loss journey. Determined to make a change, he started running during his 30-minute breaks and cut soda from his diet, small but effective adjustments. Within the first week, he lost 5 lbs, reinforcing his belief that consistency was key. Garrett's experience highlights how even with the demands of trucking, meaningful progress is possible through simple, daily choices.
    [00:28:34 - 00:37:13] Witnessing a fellow truck driver collapse at a fuel station was a pivotal moment for Garrett. Garrett explored the deeper issues truckers face regarding their health and well-being, recognizing the urgent need for solutions tailored to their demanding lifestyle. Seeing firsthand how poor health was affecting drivers, he felt compelled to take action. This led to the creation of Trucker's Body Shop, an initiative aimed at providing truckers with access to healthcare solutions tailored to their lifestyle. He discusses how the program offers telehealth services, prescription delivery, and urgent care kits, ensuring drivers can prioritize their well-being while staying on the road. By addressing key health challenges in the industry, Trucker's Body Shop empowers drivers to take control of their health with practical, accessible solutions.
    [00:37:13 - 00:46:32] Garrett dives into his involvement with TRXCKWRLD, a massive online community with 665,000 members generating 7 million impressions weekly. He highlights how the platform is unifying truckers and driving industry-wide change through grassroots advocacy and technology. By leveraging its growing influence, TRXCKWRLD is developing an app that will provide essential services while supporting truckers with trackable initiatives. The initiative aims to strengthen the trucking community by fostering collaboration and giving drivers a stronger voice in shaping the industry’s future.
    If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts, instructions on how to do this are here.Freight Nation: A Trucking Podcast is handcrafted by our friends over at: fame.so

    Grit, Growth, and Genuine Connections in Freight with Robert Bain, Senior Consultant & Director of Partnership at GLCS, Inc. Jan 28, 2025
    Show notes In this episode of Freight Nation: A Trucking Podcast, host Brent Hutto is joined by Robert Bain, Senior Consultant & Director of Partnership at GLCS, Inc.
    Join them as they explore:
    • Robert’s journey from semi-professional soccer player to logistics industry leader
    • The role and importance of leveraging technology in logistics
    • The creation of the Broker Carrier Summit
    • the Three Pillars to Success, Insights on operational success.
    • The transition to freight as a sustainable and impactful career path
    • Robert’s achievements in powerlifting, including squatting over 1,000 pounds

    Robert Bain is a Senior Consultant & Director of Partnership at GLCS, Inc., a consulting firm specializing in optimizing technology and operations in the freight industry. His nearly two decades of experience include leadership roles at Uber Freight and QuadGraphics, demonstrating his expertise in building efficient logistics operations. With a background spanning fleet management to brokerage operations, Robert brings a comprehensive understanding of the freight industry's operational needs and technological challenges.
    Episode Highlights:
    [00:06:37 - 10:00] Robert shares how being an underdog in high school soccer shaped his resilience and determination, qualities he carried into his logistics career. He reflects on the challenges of competing in a less recognized soccer program and how they instilled a strong work ethic and competitive spirit. “Pressure is a privilege. So few people ever get the chance to feel that,”.
    [00:22:41 - 27:00] Three Pillars of Operations, Robert introduces the foundational principles of operational success: Extreme Ownership, Customer Experience, and Free Cash Flow. He highlights how these elements are interconnected, creating a flywheel of continuous improvement. Extreme Ownership emphasizes taking full responsibility for outcomes and processes, fostering accountability and proactive problem-solving. Customer Experience focuses on ensuring customers feel valued and respected, as their perception directly impacts loyalty and payment consistency. Free Cash Flow Points out the importance of maintaining financial health to sustain operations and reinvest in growth. Together, these pillars create a self-reinforcing system where improvements in one area drive success across the others, ensuring long-term operational excellence.
    [00:27:09] Building the Broker Carrier Summit, Robert recounts the inception and growth of the Broker Carrier Summit, a unique event designed to foster genuine connections between brokers and carriers. Starting with just 35 attendees at its first gathering, the summit rapidly expanded to nearly 500 participants in only 18 months, showcasing the logistics industry's hunger for collaboration and relationship-building. He highlights the summit’s mission to bridge gaps and address shared challenges in the broker-carrier dynamic, emphasizing the importance of trust and partnership in driving industry success. Robert’s vision for the event reflects his commitment to creating a community where businesses can thrive together through meaningful connections.
    [00:27:09 - 36:00] Robert discusses his journey as a powerlifter, highlighting the discipline and mindset required to achieve extraordinary feats, like squatting over 1,000 pounds. He reflects on the dedication, perseverance, and resilience needed to pursue such demanding goals, drawing parallels between powerlifting and his professional life. “I don’t want to die with the music inside me still,” he shares, emphasizing the importance of embracing challenges and pushing personal boundaries. Robert’s story serves as an inspiring reminder of how passion and determination can drive success in both physical and professional endeavors.
    [00:39:32 - 41:00] Robert and Brent reflect on the key takeaways from the episode, highlighting the importance of humility, perseverance, and building genuine relationships. Robert explains how staying grounded and appreciating the journey along with the people who support you, is vital to achieving lasting success. He encourages listeners to embrace their potential, seize opportunities, and use every challenge as a stepping stone for growth. These reflections provide a thoughtful conclusion to an episode filled with practical advice and inspiring stories.
    If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts, instructions on how to do this are here.Freight Nation: A Trucking Podcast is handcrafted by our friends over at: fame.so

    From Pizza Shops to Leading a $100M Logistics Empire with Kristy Knichel, President and CEO of Knichel Logistics Jan 21, 2025
    Show notes In this episode of Freight Nation: A Trucking Podcast, Brent Hutto is joined by Kristy Knichel, President and CEO of Knichel Logistics.
    Join them as they explore:
    • Kristy’s early days running pizza shops and her first steps into logistics.
    • How working with her father taught her invaluable lessons about business, leadership, and resilience.
    • The challenges of navigating family dynamics in a business setting and how Kristy overcame them to assume leadership.
    • The bold decisions Kristy made to secure the future of the company, including managing finances, ensuring sustainable growth, and maintaining team morale.
    • Kristy’s leadership philosophy, focusing on treating employees with respect and fostering a positive workplace culture.
    • The remarkable transformation of Knichel Logistics, growing to 55 employees and nearly $100M in revenue under Kristy’s leadership.
    • How Kristy’s independence, problem-solving mindset, and perseverance shaped her journey to becoming a respected industry leader.

    Kristy Knichel is the President and CEO of Knichel Logistics, a leading intermodal marketing company specializing in freight transportation solutions. A second-generation logistics professional, she co-founded the company in 2003 with her father and siblings. Since assuming leadership in 2007, she has grown the business from $2 million in revenue to nearly $100 million, establishing it as a top provider in the logistics industry. Known for her disciplined leadership and collaborative approach, Kristy fosters a positive workplace culture where employees are valued and empowered. She was the inaugural recipient of the Distinguished Woman in Logistics Award from the Women in Trucking Association, recognizing her impact on the industry and her role as a trailblazer in a male-dominated field.
    Episode Highlights:

    [00:02:00 – 00:09:00] Kristy Knichel reflects on her early days managing pizza shops, where she worked long hours and learned the value of perseverance and problem-solving. She recounts how these experiences laid the groundwork for her eventual transition into logistics, a path inspired by her father’s guidance and encouragement. Kristy highlights how her work ethic and determination, developed during these formative years, prepared her for the challenges of the logistics industry.
    [00:16:00 – 00:25:00] Kristy opens up about the complexities of working alongside her father in a family-owned business. She explains the challenges of adapting to his 'militant' leadership style and the pressure to meet high expectations. Despite their differing approaches, which created unique challenges, Kristy shares how she used these experiences to develop her own leadership style, emphasizing resilience, discipline, and a commitment to fostering trust and respect within the company
    [00:29:00 – 00:38:00] Kristy discusses her transition to CEO, describing the Key moments that defined her leadership journey. From managing cash flow during a financial crisis to implementing processes that ensured sustainable growth, she explains how bold decision-making helped transform Knichel Logistics into a thriving $100M business. Kristy also emphasizes her efforts to build a positive workplace culture that values employee contributions and prioritizes collaboration.
    [00:40:00 – 00:47:00] Kristy reflects on the invaluable lessons she learned from her father and how they continue to influence her leadership style. She discusses the importance of maintaining a balance between personal values and professional ambitions, offering advice to aspiring leaders on resilience and adaptability. Kristy’s reflections highlight her dedication to creating a legacy rooted in respect, growth, and a commitment to empowering her team.
    If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts, instructions on how to do this are here.Freight Nation: A Trucking Podcast is handcrafted by our friends over at: fame.so

    Building Advocacy and Tackling Fraud in Transportation with Chris Burroughs, President And CEO of Transportation Intermediaries Association (TIA) Jan 14, 2025
    Show notes In this episode of Freight Nation: A Trucking Podcast, host Brent Hutto is joined by Chris Burroughs, the new President and CEO of the Transportation Intermediaries Association (TIA),
    Join them as they explore:
    • Chris’s unique journey from growing up in a political family to leading TIA
    • The importance of building relationships with Congress and within the industry
    • The alarming rise of fraud in transportation, with a staggering 600% increase in incidents
    • Tackling nuclear verdicts and their impact on insurance costs for brokers and carriers
    • The need for reform in the carrier safety rating system, with 92% of trucks unrated
    • The ongoing debate around broker transparency and its implications for small businesses
    • Chris’s vision for TIA, focusing on advocacy and member engagement

    Chris Burroughs is the President and CEO of the Transportation Intermediaries Association (TIA), a leading organization representing third-party logistics companies. With 13 years at TIA, he previously led government affairs, focusing on legislative and regulatory initiatives. His background includes roles in the U.S. House of Representatives and the Twenty-First Century Group, giving him a deep understanding of transportation policy. Known for his collaborative leadership, Chris is committed to addressing fraud, nuclear verdicts, and carrier safety reform to strengthen the freight ecosystem.
    Episode Highlights:
    [00:00:29 - 00:11:38] Chris Burroughs dives into the importance of cultivating strong relationships within Congress and the transportation industry, showcasing their critical role in advancing TIA's advocacy goals. Drawing from his extensive experience, he shares how these connections have enabled the organization to navigate complex legislative landscapes and influence impactful policies. Chris also reflects on the role of mutual trust, open dialogue, and strategic partnerships in championing initiatives that benefit brokers, carriers, and shippers alike.
    [00:35:12 - 00:39:37] With a staggering 600% increase in fraud cases, Chris highlights the scope and severity of this pressing issue. He provides a behind-the-scenes look at the evolving tactics used by fraudsters and their detrimental impact on supply chain integrity. Chris elaborates on TIA’s coordinated legislative and industry-wide efforts, including educational campaigns, advanced monitoring systems, and strategic collaborations with lawmakers, to combat fraud and mitigate financial losses across the sector.
    [00:39:37 - 00:41:11] Chris unpacks the cascading effects of nuclear verdicts, emphasizing how multimillion-dollar settlements are inflating insurance premiums and threatening the financial stability of transportation businesses. He discusses the broader implications for small and mid-sized companies struggling to remain competitive and highlights TIA’s advocacy for balanced legal reforms. By addressing these verdicts through industry-backed initiatives, TIA aims to ensure fairness in legal proceedings while protecting the supply chain from undue financial burdens.
    [00:41:11 - 00:46:32] A reliable safety rating system is vital for fostering trust and competitiveness in transportation. Chris explores how the current system’s shortcomings are undermining transparency and fairness, particularly for smaller carriers. He delves into TIA’s push for data-driven reforms, advocating for a more equitable and accurate safety assessment framework. Chris underscores how these changes will not only enhance road safety but also empower businesses to build stronger, more resilient operations in an ever-evolving transportation landscape.
    If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts, instructions on how to do this are here.Freight Nation: A Trucking Podcast is handcrafted by our friends over at: fame.so

    Fighting Fraud in Freight: Protecting Your Business with Lisa Haubenstock and Joel Franke Jan 07, 2025
    Show notes In this episode of Freight Nation: A Trucking Podcast, host Brent Hutto is joined by Lisa Haubenstock, VP of Vice President of Product, Risk & Compliance Solutions, and Joel Franke, Director of APIs and Data Products at Truckstop.
    Join them as they explore:– The rise of fraud in the freight industry and its economic triggers– Behavioral patterns of bad actors and how to identify them– Practical tools and strategies to protect brokers, carriers, and shippers– Leveraging real-time data to combat fraud and improve decision-making– Building trust through technology and relationships in freight operations– The future of fraud prevention and staying ahead in a fast-paced industry
    Lisa Haubenstock brings extensive experience in customer success, operations, and product strategy. Over four years at Truckstop, she has driven initiatives to enhance security and compliance for brokers, carriers, and shippers. Previously, she held leadership roles at Amazon Web Services, focusing on training programs and early-career development.
    Joel Franke specializes in leveraging advanced data tools and AI to optimize workflows and mitigate fraud in the freight industry. At Truckstop, he leads innovation in real-time data solutions and integration strategies. Before this, he managed platform services at Elsevier, overseeing educational software portfolios and operational efficiency.
    Episode Highlights:
    [00:03:54] Lisa highlights the unprecedented rise in freight fraud since 2022, attributing it to economic downturns, the post-pandemic freight surge, and advancements in technology used by fraudsters. She explains that the freight industry faces a dual challenge: combating both cyberattacks targeting sensitive data and physical theft of goods.
    [00:06:38] Lisa dives into the behavioral patterns of fraud profiles such as "chameleon carriers," who rebrand under new identities to evade detection, and "bandits," who infiltrate systems to steal loads outright. She shares specific tactics fraudsters use, such as reusing contact information and creating delays to manipulate pickup schedules.
    [00:18:05] Joel discusses how real-time data, or “digital exhaust,” plays a critical role in detecting fraud. He provides examples, like identifying suspicious IP logins and monitoring unusual account activity, to illustrate how platforms like Truckstop are leveraging data to proactively flag and mitigate fraudulent behavior.
    [00:33:52] Lisa discusses the critical balance brokerages must strike between maintaining a robust carrier network and ensuring compliance to safeguard against fraud. She explains the natural tension between carrier sales teams, who prioritize accessibility to carriers, and compliance teams, who emphasize strict vetting. Lisa highlights the need for tools that allow brokerages to calibrate compliance standards dynamically based on market conditions, such as tightening controls during high-capacity periods or loosening them when carrier availability is limited. She emphasizes that flexibility and proper integration of compliance tools are essential for delivering on customer commitments effectively, tailored to each brokerage’s unique strategy.
    [00:36:30] Joel explains the importance of a "single pane of glass" approach to fraud prevention, where all relevant data is consolidated in one place for easy access. He highlights the need to move from descriptive analytics to predictive solutions, emphasizing that data science and AI are simply advanced tools for processing and acting on data. Joel stresses the value of flexibility in solutions like Truckstop’s Risk Factors, which evolve with changing fraud patterns and brokerage needs. He underscores the importance of customizable frameworks that allow brokerages to adapt workflows as their priorities shift, ensuring tools remain relevant and effective over time.
    If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts, instructions on how to do this are here.Freight Nation: A Trucking Podcast is handcrafted by our friends over at: fame.so

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