Fintech Insider Podcast by 11:FS

Latest Episodes:

Ep204 – Tandem Takeover! Building a Digital Bank that Advocates for Customers Jan 25, 2017

Show notes

In this episode

Tandem Takeover! We talk to the team building ‘a new kind of bank’ about how you can be digital and still be very human, how to recruit at a startup, the future of banking, how to be truly agile, how to advocate for customers, and more.

Guests

Ricky Knox, CEO @rickykno
Ruth Handcock, Chief Customer Officer @RuthHandcock
Nick Perrett, Chief Product Officer

“A good bank feels like a bank that actually has your back, that therefore is making decisions in your interest, much like your doctor might or a good friend might,” says Tandem CEO Ricky Knox. “How does that translate into a product and how do we build banking that fits seamlessly around your life, pulls out all the hassle, and answers the requirements you might have for borrowing or lending on an automated basis? The first step in that is owning and understanding the data surrounding your financial services life and relationship. Pulling that data together and forming that holistic picture of how the person’s finances are evolving, and what their financial needs are at any one time, is a really key part of our proposition.”

If you enjoyed the show, please take a moment to review us on iTunes. We love reading the reviews and they help people find our show.

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Ep203 – Lesley-Ann Vaughan, Co-Creator of M-PESA; Director of MiLA Consulting Jan 20, 2017

Show notes

In this episode

Lesley-Anne Vaughan, Director of MiLA Consulting and Co-Creator of M-PESA, talks to us about how she helped develop the famed mobile money transfer service in Kenya. M-Pesa lets customers use their phone to deposit and transfer money from one person to another without using a bank account. It works using a network of thousands of stores, where the cash agent network does debits and credits.

“In 2007 we launched M-Pesa as a live service, but in 2005 the original product was microfinance,” Lesley-Anne says. “We were solving a painpoint of how do we get microfinance to be more effective, more efficient, more cheaply administered.”

Since 2005, Lesley Anne has been dedicated to mobile money and mobile financial services in emerging markets. The incredible work she did to build and launch M-PESA earned her name on the patent, which is pretty amazing!

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Ep202 – APIs: Plug into Banking Jan 18, 2017

Show notes

In this episode

What are APIs? We break it down in today’s episode with some great guests. But a little taste: All the connected apps you use on your phone talk via APIs to get their data. So when you check the weather, says David Andrzejek, the weather app on your phone makes an API call to a system to get the weather data. Lesley-Anne Vaughan says APIs are like ordering from a menu at a restaurant. You place your order from the menu, which is like an API call out to the kitchen (system). The food that comes to the table is the system’s response to that API call. What does this have to do with financial services? Bankers should be interested in APIs because they enable the digital experiences their customers want.

More API analogies and explanations await in episode 202!

Guests

Lesley-Ann Vaughan, Co-creator of M-PESA @VaughanLA
David Andrzejek, VP Vertical Solutions at Google @davidandrz
Aubrey Hawes, Senior Director of Product Marketing at Oracle @gahawes3
Ghela Boskovich, Founder of FemTechGlobal @GhelaBoskovich

News this week

Finextra – US regulator cites fintech as risk to banking system [Link] Full report [Link]
IBTimes – DTCC creating credit derivatives blockchain with Axoni, IBM and R3 [Link]
FT – Banks risk missing 2019 ringfence deadline [Link]
Mashable – 56,000 petrol pumps in India to stop accepting credit and debit cards; citizens miffed [Link] Decision has been deferred until the 13th of January [Link]
Banking Technology – “Humanoid” Ira to assist customers in HDFC Bank branches [Link]
Financial Tribune – Iran’s 1st Open Banking API Launched [Link]

Enjoy the episode! If you’re a fan of FinTech Insider, please leave us a review. We haven’t seen a new review in awhile and you’d make our heart soar with glee.

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Ep201 – Benoit Legrand, Global Head of FinTech at ING Jan 13, 2017

Show notes

In this episode

Today we’re speaking to Benoit Legrand, Global Head of FinTech at ING. Benoit has more than 20 years of experience in transforming various areas of banking, and even founded a startup. In this interview he shares how ING is like a ’20-year-old FinTech,’ and why a team’s banking experience is key to helping banks change.

“I’ve seen so many companies just trying to bring people from outside with a very digital background. But they are not speaking the banking language. And you need that to make sure that the power of the company is being used to transform itself.”

Two decades ago, ING became the world’s first branchless, online bank, offering services via phone and internet. Today the Dutch multinational has 33 million customers around the world.

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Ep200 – Transaction Banking: From Zero to Hero Jan 11, 2017

Show notes

In this episode

Transaction banking has been defined as “the plumbing of international business. It ensures that salaries get paid, money for goods and services gets delivered, investment returns are credited where they belong, and the wheels of world trade keep turning” – Global Finance Magazine. In this episode, Mark Buitenhek (@MarkBuitenhek), Global Head of Transaction Services at ING, and Benoit Legrand (@_benoitlegrand), Global Head of FinTech at ING join us for transaction banking 101.

News this week

The Independent – Sir Ivan Rogers quits: Britain’s EU ambassador attacks ‘muddled’ Brexit thinking in scathing resignation letter – Link
TechCrunch – Monese raises $10M Series A for its banking app targeting immigrants and expats – Link
House of Fraser also invests in Tandem – Link
Finextra – China launches $1.5bn fintech fund – Link
FT – Bitcoin has all the attributes of a pyramid scheme – Link

Thanks for listening! If you get value from this podcast, please head on over to iTunes and leave us a review. You’ll make our week!

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Ep136 – Leda Glyptis, Banking & FinTech Legend Jan 06, 2017

Show notes

Leda Glyptis (@LedaGlyptis) should be first on your list for any dinner party. Full of wit and wisdom, this banking and fintech legend always takes conversations to the next
level. We talk to her about APIs and open banking, the aftermath of Brexit, PSD2, the golden rule she lives by and more.

“APIs are creating a Harry Potter moment,” Leda says. “For a long time, a lot of technology was not permitted for use in banks. Now, we can redesign what we do because new things are possible. It’s absolutely inspirational.”

Enjoy the interview! If you like FinTech Insider, you’d make our week by leaving us a review on iTunes.

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Ep135 – Digital Banking is Only 1 Percent Finished Jan 04, 2017

Show notes

Happy New Year from FinTech Insider! Wow, 2016 was an incredibly busy year for us. In addition to doing this podcast, in May we started a company called 11:FS, a fintech consultancy that helps banks become truly digital. One of our core beliefs is that digital banking is only 1% finished.

What does that mean?

Today we thought we’d recap, and share a little bit more about who we are at 11:FS. You’ll hear clips of us speaking individually at an event we co-hosted with solarisBank in Berlin not that long ago. Then we’ll kick it over to the group discussion we had with solarisBank Board Member Marko Wenthin. You’ll also hear from Andrea Rexer, Senior Editor at Sueddeutsche Zeitung.

Hope you enjoy the show! We speak at events all over the world. If you’re keen to learn more, email us at speaking@11fs.co.uk

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Ep134 – FinTech Predictions for 2017 Dec 30, 2016

Show notes

Time to make fintech predictions for 2017! Will PSD II be the biggest disappoint of the year? How big will the challenger banks get? Is regtech the new fintech? We make predictions on all this and more.

We’re joined by:

Thanks for listening! If you like what you heard, subscribe to our podcast, review us on iTunes–we love reading those reviews!!–and befriend us on Facebook and/or Twitter.

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Ep133 – 2016 FinTech Review – What a Crazy Ass Year Part 2 Dec 28, 2016

Show notes

And now for part 2 of our 2016 FinTech Review — What a Crazy Ass Hear This Has Been. We discuss Pokémon (remember that?), the UK ringing in a new Prime Minister, the US electing Donald Trump as President, the Wells Fargo scandal, Facebook payments, China, and, of course, us starting the FinTech Insider podcast! Plus lots more.

Sit back and enjoy our review of the major trends that shaped financial services for the second half of the year. We’re once again joined by:

Thanks for listening! If you like what you heard, subscribe to our podcast, review us on iTunes–we love reading those reviews!!–and befriend us on Facebook and/or Twitter.

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Ep132 – 2016 FinTech Review – What a Crazy Ass Year Part 1 Dec 26, 2016

Show notes

You’ve had your holiday meals, now it’s time to digest 2016. What a crazy ass year this has been. Brexit. President Trump. Chatbots and fake news. Wells Fargo scandal. Hacks taking down elections and ecommerce. China becoming a fintech star. PSD II and the promise of APIs.

So much happened in 2016, we’re splitting our review into two parts. Today, you’ll get a whistle stop tour of the major trends that shaped financial services for the first half of the year. We’re joined by:

Thanks for listening! If you like what you heard, subscribe to our podcast, review us on iTunes–we love reading those reviews!!–and befriend us on Facebook and/or Twitter.

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