Fintech Insider Podcast by 11:FS

Latest Episodes:

Ep. 166. News: 'Tis the Season for Open Banking Jan 08, 2018

Show notes

First up on today's show, Alibaba's Ant Financial has abandoned a $1.2bn takeover of MoneyGram. So what were the US regulator's concerns over national security and personal data.

Continuing the regulatory theme, we explore open banking and traditional banking. The guys discuss why open banking might threaten the survival of traditional banks. Plus, new research suggests that consumer awareness of open banking is at a major low, amidst suggestions that in 2018 you'll pay through Amazon and Facebook.

Next, we ask what is MiFID II and how will it increase transparency and bolster investor protection?

The guys discuss why the credit card fees ban has backfired, and why consumers face new 'service charges' and higher prices.

Is it right that by 'fat-cat Thursday', top bosses' pay after just three days overtakes workers' average annual salary?

P2P payments are back, so is it true that Apple Pay Cash won't be the death of Venmo? And if not, could Zelle do it?

And in the world of banking and savings apps, the guys explore news that Thomas Cook is planning a banking app, plus the consequences of news that savings app Folio has gone under.

After a very relevant tweet, we return to a story from Ep. 141. The future will be tokenised, with an update on the Chinese government's plans to give every citizen a score based on their trustworthiness. So does this sound like a great endorsement of your behaviour or an Orwellian intrusion? Let us know your thoughts @FintechInsiders.

In the last story for this week's news, why psychedelic stickers are blowing AI minds. We think these might become quite popular in the near future...

And finally on today's show, we offer our predictions for 2018. Tune in to hear the team's thoughts on open banking, SMEs and anticipatory design, and check out our 2018 predictions blog.

Thanks for listening! Spread the word, tell all your friends and don't forget to leave us a review on iTunes.

If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.

Special Guests: Andra Sonea and Benedict Shegog.

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Ep. 165. State of the Union 4 Jan 05, 2018

Show notes

Sam Maule is joined by Jason Bates and new 11:FS team member, Doug Bobenhouse in Chicago to discuss the State of the Union in the US, wrapping up 2017 and looking ahead to next year.

They discuss the history of fintech, starting with pre-paid cards, and the slowness of movement by the big players in the US in particular to adapt and change.

Jason talks through "platformification" and the ability to make fast changes by building new propositions on top of old systems, turning products into services.

They discuss the risks and also the opportunities for smaller banks in the space to collaborate and share learnings and also APIs and backend systems, with each other and also the big banks in order to take advantage of the changes in the space, and "take the game to the big guys".

What does "ruining the romance" in banking mean? Jason and Sam explain all.

Sam and Doug discuss how Chicago made its mark on the financial services landscape of the US, and its benefits for start ups in the space.

And Jason asks are faster payments even possible in the US? Sam and Doug debate, and Sam Maule is left speechless by one suggestion - listen out for that!

The guys also look ahead to 2018 and give their predictions for the next year in financial services for the US, including Dodd Frank, and marketplace competition vs monopoly.

Enjoy the show! Spread the word, tell all your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.

Special Guest: Doug Bobenhouse.

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Ep. 164. Interview: Eric Wilson, Xinja Jan 01, 2018

Show notes

Simon Taylor speaks to Eric Wilson, CEO at Xinja, who are building Australia's first digital bank.

First off Eric introduces us to Xinja - what is it, how does it work and what makes it unique and of course we had to ask how they came up with the name Xinja and how it's pronounced (like ninja).

We ask about Xinja's business model; how they make money, who their customers are and how they acquire them, and what their longterm goals are.

Eric also tells us about Xinja's partnership with Equitise to offer equity crowdfunding and the Founding Xinja community, and their aims to bring humanity back to banking and how they feel about the label "neobank".

We also get his thoughts on the future of cash, particularly in Australia, and how the Australian market compares to the UK, Europe and the States.

We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes.
If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.

Special Guest: Eric Wilson.

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Ep. 163. Interview: Toby Triebel, Wealthsimple Dec 29, 2017

Show notes

Jason Bates meets Toby Triebel, CEO for Europe of Wealthsimple, a leading innovative software company. ]
They discuss Toby's background, how he got into fintech and finance, and introduces us to Wealth Simple for those who might not know. They only started in September 2014 and have come a long way since then - $1bn (CAD) in AUM as of May 2017 - we ask how they scaled up so fast?

They also discuss Wealthsimple's accomplishments being Canada’s first robo advisor in the space, and the challenges and impact this had, in addition to having real, human advisors on hand via phone, text, email or video call, to give advice - and is this at odds with their business model of fast, digital investment? Toby tells us all.
He also talks about their hugely successful social media marketing campaign with their Wealthsimple Money Diaries, using celebrity stories to open up conversations around money and finance.

Jason also asks the gritty questions about how they acquire customers, what their customer base looks like, and how they make money, their partnership with Mint and the importance of ethical investment to themselves and their customers.

Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes.

If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.

Special Guest: Toby Triebel.

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Ep. 162. Festive Fintech Blooper Reel Dec 25, 2017

Show notes

Merry Christmas and Season's Greetings to all our listeners and thank you for your support over the last year as Fintech Insider has gone from strength to strength.

As this episode airs on Christmas Day we thought we'd give the gift of the best bloopers from over the last year on the show, featuring David Brear, Jason Bates, Simon Taylor and guests.

Enjoy!

Thanks to all our guests over the last year, and thank you for listening. Spread the word, tell your friends and don't forget to leave us a review on iTunes.

If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.

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Insurtech Insider - Ep. 6: Aviva Takeover Dec 22, 2017

Show notes

David, Nigel and Sarah visit Aviva's Digital Garage for InsurTech Insider's very first takeover show! Recorded from Aviva's offices, the team were joined by Claire Woodcock – Digital Strategy Lead for Digital Product and Design; Anna Stables – Digital Innovation Manager; Alex Allen – Senior Digital Innovation Manager and Colin Richardson – Co-Founder & Head of Marketing at Cocoon for a roundtable discussion of all things Aviva!

We kick off with a run through of what Aviva does and in particular the digital garage, their take on the insurance industry at present and how innovation is beginning to take off, and what that looks like for Aviva. They also tell us about the Founders Factory, the digital garage culture and adapting to customer expectations as the industry shifts and changes.
They conclude with looking ahead to 2018 and what that will look like for Aviva and the team.

It was great fun hosting this show from Aviva's Digital Garage, - don't forget if you enjoy the show to subscribe so you never miss an episode and leave us a review on iTunes. If you want to get in touch, reach out to us on Twitter @InstechInsiders or email podcasts@11fs.com.

Special Guests: Alex Allen, Anna Stables, Claire Woodcock, Colin Richardson , Nigel Walsh, and Sarah Kocianski.

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Ep. 161. After Dark III Christmas Special Dec 18, 2017

Show notes

It's nearly the end of the year and we're knee-deep in good tidings. So here's a dollop of festive fintech cheer - the third installment of our special live show, After Dark, and it's the Christmas Special, recorded live at our offices in WeWork, London! Simon and the guys steer us through the top news stories from 2017 - and what a year it's been! - with help from an expert panel and an all-star cast.

First up it's January (who knew?) and Nigel Walsh, Partner at Deloitte, helps talk us through the amazing story of insurtech startup Lemonade. Into February, and Co-op Bank is up for sale. March saw a deluge of fintech and challenger bank outages, while April saw Will.i.am join Atom Bank. Alexa Fernandez, Director of Fintech Partnerships at BBVA talks us through the launch of BBVA's open banking business in May, and 'Girl, interrupted' Liz Lumley discusses the Dodd Frank repeal in June.

Listen in to hear what we covered for the second half of the year, with help from Hugo Cornejo - Head of Design at Monzo; Ben Chisell - Product Director at Starling Bank; Valentina Kristensen - Head of PR and Marketing at OakNorth; Richard Davies - Commercial Banking Director at TSB; Vic Arulchandran - COO at Nivaura; and Chad West - Head of Global Brand & Communications at Revolut.

Plus, Nigel makes Christmas dad jokes; a man in a pink unicorn onesie; Chris calls Simon a hipster; and much, much more.

Thanks to everyone who came on the night - we couldn't have done it without you.

Hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News.

Special Guests: Alexa Fernandez, Ben Chisell, Chad West, Hugo Cornejo, Leda Glyptis, Liz Lumley, Nigel Walsh, Richard Davies, Sarah Kocianski, Valentina Kristensen, and Vic Arulchandran.

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Ep. 160. State of the Union 3 Dec 15, 2017

Show notes

This week, Sam's joined by Rahmi Serageldin, co-founder & CEO of Honeyfi; Rob Frohwein, CEO & co-founder of Kabbage; Matt Potere, CEO of Sunlight Financial; and Alexandra Villarreal O’Rourke, Financial Services Partner and FinTech Practice Group Co-Leader at McGuireWoods LLP.

First up, the guys talk about the South East - why's Charlotte become the go-to location for fintech and what makes it such a vibrant community hub?

Alex tells us about the Carolina Fintech Hub - a non-profit group that fosters fintech in the city. Plus, why regulatory and legal can be such big barriers to fintech startups.

Is Atlanta the finance capital of the United states? Matt tells us about the Fintech Atlanta Taskforce, and why a lot people might not get what fintech really means.

With three years of experience at the Consumer Financial Protection Bureau (CFPB), Alex gives her perspective on her time there, some of the recent changes and what they'll mean for the industry.

Plus, the guys discuss how regulators can further encourage fintech startups, and why the picture differs so much internationally. Is it possible to follow the 'right and fair' approach to achieve good regulatory outcomes?

We talk through the Equifax hack, and explain why firms should assume that the information they receive is compromised before thinking about how to validate it. And do governments need to take the lead on digital IDs?

We look to 2018 - will the financial system look better for consumers? And if so, how? Sam asks whether some version of PSD2 will hit the US, how it will arrive and what the consequences will be. Plus, what can be learned from the European experience?

And to finish up this week, what will the industry look like in two years' time?

Special Guests: Alexandra Villarreal O'Rourke, Matt Potere, Rahmi Serageldin, and Rob Frohwein.

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Ep. 159. News: Mascots of the Internet Dec 11, 2017

Show notes

First up this week, the guys tackle the news that Revolut is into crypto! Can they break down the divide between old and new money? And is it dangerous that retail investors have such simple access to cryptocurrencies? And, hot on the heels of Revolut, Square has been running a trial on Cash App, a rival to Venmo, that has allowed a small number of users to purchase bitcoin.

Next up, the report on the overhaul of the core banking system. And, as we at 11:FS know only too well, what a task that is! So why is it that banks need help to do it and how can they mitigate the risks involved?

The FCA has announced a successful third round of its regulatory sandbox, with 61 applications and 18 accepted into the next stage, including Curl, Bud, Nationwide and Orca.

And in a surprising twist (?), the European Commission has announced that it has extended the deadline for banks to meet new payment standards. So what are the most controversial changes and when's the new deadline?

We also bring you a special interview with New10 CEO Mark Schroder, who talks about their partnership with ABN AMRO and what it’s like to be a fintech grown within an incumbent bank.

Plus, N26 has launched a premium credit card and Liz Lumley is not impressed ("this is not news"); why America might have missed the fintech boat in India; and we couldn't let the news pass without talking about CryptoKitties.

Thanks to all our guests, and thank you for listening. Spread the word, tell your friends and don't forget to leave us a review on iTunes.

If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.

Special Guests: Ghela Boskovich, Kadhim Shubber, Liz Lumley, and Sharon O'Dea.

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Ep. 158. Insights: Perfect storm for change and digitisation Dec 08, 2017

Show notes

This week Jason is joined by Edward Berks, Director of Banking, Fintech & Ecosystem at Xero; Clare Sheehan, Deputy Director of Making Tax Digital for Business at HMRC; Mags Laidlaw, accountant and Partner at Mazars; and Charlie Wood from Capco, representing the fintech angle.

We discuss the changes that are coming for small businesses (SMBs), including the digitisation of tax. So how can SMBs keep up, and how can we raise the profile of the changes that are coming?

We hear why the traditional role of accountants might be changing, and why we're still going to need them in future!

Are professional services business models changing as a result of technology? And among all the change and progress, what will be the role of people and where can they really add value?

How far are we really from a set of workable tax APIs? Clare explains what HMRC are doing to streamline the process of filing returns.

And finally, what do SMBs have to look forward to in the coming years? We talk about the impact of PSD2, relationship management and where to find support.

We hope you enjoy the show - don't forget to subscribe so you never miss an episode, and we'd also love it if you could leave us a review on iTunes! Get in touch at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.

Special Guests: Charlie Wood, Clare Sheehan, Edward Berks, and Margaret Laidlaw.

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