Fintech Insider Podcast by 11:FS

Latest Episodes:

825. News: VRPs, junk fees, deepfakes and Formula 1's biggest new signing Feb 12, 2024

Show notes

Our expert host Benjamin Ensor is joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week, including Yapily and Ant Group bringing Commercial VRPs to Europe, new research from Wise highlighting the impact of junk fees, and Airwallex are getting into Formula 1.

PLUS, do you think you could be fooled by a deepfake? Get ready for a mind-blowing scam that cost one bank $25m...

This week's guests include:

Valentina Kristensen, Director of Growth & Communications at OakNorth
Roland Selmer, CPO at Yapily
Rina Wulfing, Senior Policy Lead for North America at Wise

We cover the following stories from the fintech and financial services space:

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Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.

Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.

Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

If you enjoyed this episode, don't forget to subscribe and please leave a review

Learn more about your ad choices. Visit megaphone.fm/adchoices

824. Insights: Fighting civil inequality with fintech Feb 08, 2024

Show notes

In celebration of US Black History Month, our expert host Kate Moody, Strategy Director at 11:FS, is joined by some great guests to discuss civil inequality in the banking system.

This week's guests include:

Rodney Williams, Co-Founder at SoLo Funds
Jamilia Grier, Founder & CEO at ByteBao
Asya Bradley, Founder and Angel Investor

Conversations around inclusion are much bigger than just banking. It’s a systemic problem which has always existed and still remains a very real issue today, and this episode tackles these issues head on.

They discuss how and why non-white communities are being underserved by traditional banks and celebrate some of the work being done to tackle that.

They also look at how we can harness fintech for good to drive meaningful change.

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Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, AltFi, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.

Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

If you enjoyed this episode, don't forget to subscribe and please leave a review.

Learn more about your ad choices. Visit megaphone.fm/adchoices

823. News: HSBC fined £57m by Bank of England, and has Mastercard killed the password? Feb 05, 2024

Show notes

Our expert hosts, David M. Brear, is joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week, including the news that HSBC is being fined by the Bank of England's financial stability arm after failing to adequately protect its customers in the event of a banking collapse. Plus, Nova Credit is stepping up to support Ukrainian refugees, and Mastercard want to get rid of passwords.

This week's guests include:

Rachel Pandyan, Ventures Product Lead at 11:FS
Doug Mackenzie, Chief Content Officer at Fintech Finance
Anil Stocker, CEO of Kriya

We cover the following stories from the fintech and financial services space:

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Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, AltFi, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.

Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

If you enjoyed this episode, don't forget to **subscribe** and **please leave a review**

Learn more about your ad choices. Visit megaphone.fm/adchoices

822. Insights: Putting the big tech into fintech Feb 01, 2024

Show notes

On this episode of Fintech Insider Insights our expert hosts, Ross Gallagher and Kate Moody, are joined by some great guests to talk about the ever-growing overlap between big tech and finance.

We’ve seen no shortage of companies like Google, Apple, and Facebook in the news over the last year, and as technology becomes more central in our relationship with financial services, big tech will only have a more critical role to play in the future of our industry.

So we want to take a step back and understand exactly what big tech’s role in finance currently is, and where they sit on the banking battlefield.

What are the use cases?

What are the risks?

And will we eventually have to do our banking through a VR headset?

To discuss this I am joined by a mighty panel of industry experts.

This week's guests include:

Paul Worthington, Head of Regulatory Affairs at Innovate Finance and formerly the Public Policy Manager at Meta Fintech
Dave Birch, Principal at 15Mb
Sam Maule, an advisor and formerly the Key Account Executive at Google

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Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, AltFi, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.

Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

If you enjoyed this episode, don't forget to **subscribe** and **please leave a review**

Learn more about your ad choices. Visit megaphone.fm/adchoices

821. News: Did social media destroy Silicon Valley Bank? Jan 29, 2024

Show notes

Our expert hosts, Benjamin Ensor and Ross Gallagher, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.

This week's guests include:

Amelia Isaacs, Senior Reporter at AltFi
Rachel Pandyan, Ventures Product Lead at 11:FS

We cover the following stories from the fintech and financial services space:

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Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, AltFi, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.

Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

If you enjoyed this episode, don't forget to **subscribe** and **please leave a review**

Learn more about your ad choices. Visit megaphone.fm/adchoices

820. Insights: Personalisation in banking Jan 25, 2024

Show notes

Our expert host, Kate Moody, is joined by some great guests to talk about how personalisation in banking.

Personalisation was one of the key themes that emerged from this year's annual 11:FS Pulse report, which is out now at 11fs.com/report

In the report, our experts, along with others from Monzo, JPMorgan and Nationwide, emphasised the importance of tailored financial services and how customer-centricity will win the day in 2024.

But this personalisation is only possible through real-time data, AI & machine learning, by harnessing behavioural data, and many other recent technological advances which are transforming the financial services landscape.

So we want to dive deeper into this.

What does personalisation in banking even mean?

How can it really improve the products or services being offered?

And what are the consequences when it goes wrong?

This week's guests include:

Joe Colchester, Head of Product at 11:FS Pulse
Ross Logan, Chief Product Officer at Snoop
Megan Cooper, Chief Product Officer at ClearBank
Alok Kumar, Product Manager at Chip

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Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.

Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

If you enjoyed this episode, don't forget to **subscribe** and **please leave a review**

Learn more about your ad choices. Visit megaphone.fm/adchoices

819. News: AI fraud is on the rise and Natwest to offer IP-based lending Jan 22, 2024

Show notes

Our expert hosts, Ross Gallagher and David Barton-Grimley, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.

This week's guests include:

Alia Mahmud, Global Regulatory Affairs Practice Lead at ComplyAdvantage
Mariela Hunter, a fractional COO

We cover the following stories from the fintech and financial services space:

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Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.

Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

If you enjoyed this episode, don't forget to **subscribe** and **please leave a review**

Learn more about your ad choices. Visit megaphone.fm/adchoices

818. Insights: How to build trust in financial services Jan 18, 2024

Show notes

Our expert host, Ross Gallagher, are joined by some great guests to talk about how to build and keep trust in financial services.

The 2008 financial crisis was a pretty pivotal time, to say the least. Suddenly, big banks could fail and our money just didn’t feel as safe as it once did. Trust in the whole system suffered a hit which many thought was irreparable.

However, the industry has since gone through a transformative period - improved regulation, more effective governance, and a huge exercise rebuilding that trust with the customer.

In a world that now looks so very different from 2008, we want to tackle the tricky matter of trust head on. How do financial services build trust? How do they keep it? And what makes one FS provider more trustworthy than another?

This week's guests include:

Jordan Sinclair, President at Robinhood UK
Monica Hovsepian, Head of Financial Services Industry at OpenText
Aidan Rushby, CEO at Carmoola

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Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.

Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

If you enjoyed this episode, don't forget to **subscribe** and **please leave a review**

Learn more about your ad choices. Visit megaphone.fm/adchoices

817. News: Elon Musk's X Announce Peer-to-Peer Payments Jan 15, 2024

Show notes

Our expert hosts, David Barton-Grimley and Rachel Pandyan, are joined by some great guests to talk about the most notable fintech, finance and banking news from the past week.

From Elon Musk's 'everything app' to the SEC's bitcoin ETF approvals, via Revolut biometrics data lawsuit, it's been quite a week in the world of fintech, and we have you covered with expert reaction, analysis and insight.

This week's guests include:

Nirav Patel, CEO at Andaria Financial Services
Jason Mikula, Founder of Fintech Business Weekly

We cover the following stories from the fintech and financial services space:

Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.

Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

If you enjoyed this episode, don't forget to subscribe and please leave a review

Learn more about your ad choices. Visit megaphone.fm/adchoices

816. Insights: The current state of open banking Jan 11, 2024

Show notes

Our expert hosts, 11:FS CEO David M. Brear is joined by some great guests to talk about the current state of open banking, how it is transforming financial services and, as more countries push for formal open banking regimes, what does the future hold?

This week's guests include:

Kiaan Pillay, CEO & Co-Founder at Stitch
Andrew Escobar, former Director of Open Finance at MX in Canada

About this episode

Open banking allows financial institutions to share data and have a more globalised, connected banking system. It enables customers to share personal financial information securely, which can broaden the products and services available to them.

For example, personal finance apps help individuals to manage their finances, track spending habits, save and access other financial services, all from one place.

Lenders can better evaluate the borrowing power of applicants if they can access their credit history from other FS providers too.

And have you ever sent a payment to someone without needing to manually input your bank details?

All of this is possible with open banking.

So in today’s podcast we are going to take a look at the countries with an established open banking framework, those in the process of creating the regulation for it, and those who are slipping behind, and really understand the current state of open banking around the world today.

Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.

Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

If you enjoyed this episode, don't forget to subscribe and please leave a review

Learn more about your ad choices. Visit megaphone.fm/adchoices

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