eCW Podcast

Latest Episodes:

eClinicalWorks RCM Services Drives 99% Acceptance Rate Jan 31, 2025

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Discover how eClinicalWorks RCM service has enhanced the operational efficiency and financial health of New England Community Medical Services. The practice, which caters to over 50 providers in skilled nursing and assisted living facilities, saw an improvement in their financial metrics, notably achieving a 99% first-pass acceptance rate and reducing average payment receipt days to 26. Key to their success was the seamless integration of eClinicalWorks RCM, which offered easy access to real-time analytics and comprehensive reports, thereby streamlining their revenue management process. The adoption of eClinicalWorks' flexible platform options, including eClinicalMobile and eClinicalTouch, further optimized their workflows, enhancing provider satisfaction and overall practice efficiency. Tune in to learn how eClinicalWorks RCM has been instrumental in improving both the financial landscape and operational workflows of New England Community Medical Services.

A Fresh Start to eClinicalWorks Jan 30, 2025

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In this podcast episode, Chris Noyes from Texas Family Medicine delves into his journey of establishing a new practice with reduced upfront costs and scalable solutions. Dr. Noyes shares his firsthand experiences of navigating different EHR systems and why he ultimately returned to eClinicalWorks after exploring alternative EHRs. In this engaging conversation, learn how the Fresh Start program from eClinicalWorks has empowered Dr. Noyes to manage costs effectively, adapt seamlessly to increasing patient loads, and maintain high-quality care without overwhelming expenses. The podcast highlights the unique customization features that eClinicalWorks offers, allowing practices to tailor patient portals and chart sections to meet their specific needs.

Sun Life Health Saves Two Hours on Documentation Daily with Sunoh Jan 30, 2025

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Trey Davis from Sun Life Health talks about power of Sunoh.ai in medical documentation. Learn how this AI technology captures diverse dialects with precision, enhancing the accuracy of medical records. Discover how Sunoh.ai is enhancing healthcare by saving providers valuable time and significantly improving patient communication.

A New Healthcare Model for Open Access Jan 30, 2025

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Jason Tomlinson and Jason White from My Health Onsite unveil their groundbreaking membership model that provides open access to healthcare. Explore how this innovative approach is transforming the patient experience by offering accessibility and personalized care. Learn about the benefits of this unique model, from enhanced patient engagement to improved health outcomes. This episode is a must-listen for anyone interested in the future of healthcare delivery and the ways in which My Health Onsite is setting new standards in patient-centered care.

How healow Payment Services Transformed Operations at Eye Surgeons of Richmond Jan 30, 2025

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Listen to this eCW Podcast to uncover how Eye Surgeons of Richmond enhanced their billing operations with the integration of healow Payment Services. Learn how this innovative solution significantly reduced the administrative burden on staff while making payments more convenient and efficient for patients. We discuss the seamless transition to a more streamlined billing process and how it enhanced the overall patient experience. Whether you're a healthcare provider looking to optimize your billing operations or a patient interested in more convenient payment solutions, this episode provides valuable insights into transforming healthcare financial management.

Uncover Costs with Real-Time Benefit Check Jan 30, 2025

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In this podcast, discover the power of Real-Time Benefit Check (RTBC), where we delve into how RTBC enhances patient experiences by offering instant insights into healthcare benefits. RTBC provides real-time access to patient eligibility and out-of-pocket costs, making it easier for healthcare providers and patients to understand prescription expenses at the point of care. Tune in to learn how this innovative tool enhances transparency, streamlines communication, and ultimately improves healthcare outcomes. Perfect for healthcare professionals and patients seeking to navigate the complexities of medical expenses with ease.

Maryland Endocrine Workflow Transformation Jan 28, 2025

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In this episode of the eClinicalWorks Podcast, hear how Maryland Endocrine transformed its operations and culture. Faced with the decision to change their EHR, the practice implemented eClinicalWorks, including the web version and eClinicalMobile. These strategic enhancements resulted in significant benefits, including the receipt of $40,000 in payments on the first day that electronic statements were enabled. By optimizing front-office operations and embracing technology, Maryland Endocrine has streamlined workflows, improved patient communications, and energized their staff. Whether you are in healthcare or interested in transformative success stories, this episode offers valuable insights and strategies.

Cutting Costs and a Seamless Improvement in Care Aug 21, 2024

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Discover how Phoenix Pointe Psychiatry transformed from a fledgling startup to a thriving independent practice in just six months with the help of eClinicalWorks Revenue Cycle Management Services. Psychiatric Physician Zakary Call shares his journey of launching his practice to meet Arizona's urgent need for psychiatric care. By leveraging eClinicalWorks expertise in billing and collections, Phoenix Pointe achieved a remarkable 98% first-pass acceptance rate and 98% net collections, all while reducing administrative burdens and operational costs. Call's story highlights the tangible benefits and impressive results of partnering with eClinicalWorks, enabling him to focus on providing exceptional patient care.

Know Your No-Shows and Optimize Your Schedule Aug 05, 2024

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Dive into the future of healthcare with our latest eClinicalWorks podcast episode on healow's No Show Prediction Module. Discover how this AI-powered tool is revolutionizing patient care by significantly reducing no-shows and last-minute cancellations. Hear from Stephanie Boik, director of quality and risk manager at CenterPoint Health, as she shares the remarkable impact of implementing this predictive technology. Learn how CenterPoint has enhanced patient access and optimized schedules, ensuring that every appointment slot is used efficiently. This episode is essential listening for healthcare professionals looking for innovative strategies to improve operational efficiency and patient satisfaction. Tune in to explore how AI is transforming healthcare management, leading to more effective and reliable care delivery.

Say Hello to Easy Joint Documentation with eClinicalWorks Jul 16, 2024

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Discover eClinicalWorks Rheumatology module and how it can benefit your practice. In this episode of the eClinicalWorks Podcast, host Marzia Fatimah speaks with Archana Sampath, lead product analyst for the module. Designed for rheumatologists, orthopedists, and physical therapists, this module allows for joint documentation on patients' Progress Notes. With a user-friendly interface, providers can easily document joint conditions and use disease activity calculators to calculate scores. Best of all, there are no associated costs with enabling this module. User guides and training materials are available on my.eclinicalworks.com. Tune in to learn more about this powerful tool for your practice.

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