eBay for Business

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Latest Episodes:

eBay for Business - Ep 172 - A Conversation with eBay Sellers Rich and Nila Siok of Appealing Signs Jan 04, 2022

Show notes

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, 2022 Up and Running Grant Recipients Rich and Nila Siok of Appealing Signs join Griff to talk about the application process, their plans for the proceeds and the state of the sign business on eBay. Audrey Tracy returns as co-host (Brian and Rebecca are off this week) to help answer a question about Global Shipping Program buyers who complain about the import charges as well as a suggestion for feedback.

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

00:01 - Intro 04:23 - A Conversation with Rich and Nila Siok 22:50 - Q&A and Outro

New links for Ep 172

Important information for sellers listing sneakers - https://community.ebay.com/t5/Announcements/Important-information-for-sellers-listing-sneakers/ba-p/32574737

2021 Winners of the eBay Entrepreneurship Awards - https://www.ebayinc.com/stories/news/spotlighting-the-2021-winners-of-ebays-entrepreneurship-awards/

eBay Sellers Stores mentioned:

Rich and Nila Siok’s eBay Store Appealing Signs - https://www.ebay.com/str/appealingsigns

Debitendcredits eBay Store - https://www.ebay.com/str/debitendcredits

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

eBay for Business - Ep 171 - The End of the Year “Best Of” eBay For Business Podcast Episode Dec 28, 2021

Show notes

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week Brian and Griff revisit two seller conversations from 2020: eBay seller Adrien Lavoie and Quorvardis and Carlo Lawrence. And the boys review (and comment on) the 2022 pre-announced carrier rate changes (aka, hikes).

00:01 - Intro 13:40 - Ep 102 - Best Of - Adrien Lavoie 35:59 - Interstitial 36:51 - Ep 108 - Best Of - Quorvardis and Carlo Lawrence 59:24 - Outro

New links for Ep 171

Important Update: 2022 shipping carrier rate changes - https://community.ebay.com/t5/Announcements/Important-Update-2022-shipping-carrier-rate-changes/ba-p/32562054

International Standard Delivery Rates - https://pages.ebay.com/seller-center/shipping/ebay-international-standard.html

21 for “21 - The eBay listings That Went Viral This Year - https://community.ebay.com/t5/Announcements/21-for-21-The-eBay-Listings-That-Went-Viral-This-Year/ba-p/32562123

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

eBay for Business - Ep 170 - From Zero to Top Rated In One Year Dec 21, 2021

Show notes

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Griff and Brian talk with eBay Seller Chris Faraone (User ID: MassMagazineMan) who started selling full time on eBay at the start of 2021 and ends the year with eTRS status and a whole lotta sales of magazines and more. Griff and Brian answer a seller question about GSP and a request for a Store Category Sort on the Active Listings page.

00:01 - Intro 09:30 - From Zero to Top Rated in One Year with Chris Faraon 32:56 - Q&A and Outro

New links for Ep 170

eBay to extend seller protections to sellers impacted by the tornadoes in the Southeast and Midwest - https://community.ebay.com/t5/Announcements/eBay-to-extend-seller-protections-to-sellers-impacted-by-the/ba-p/32533244

Collectibles sellers, join us at the inaugural sports cards & memorabilia show: The MINT Collective - https://community.ebay.com/t5/Announcements/Collectibles-sellers-join-us-at-the-inaugural-sports-cards-amp/ba-p/32538193

2021 Up & Running Grant Recipients - https://community.ebay.com/t5/Announcements/2021-Up-amp-Running-Grant-Recipients/ba-p/32546805

eBay Sellers Stores mentioned:

Chris’s eBay Store - https://www.ebay.com/str/massmagsandmore

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

eBay for Business - Ep 169 - Promoted Listings Advanced with eBay Seller Jeffry Radspinner of Venture Surplus Dec 14, 2021

Show notes

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week eBay seller Jeffry explains why he joined the Promoted Listings Advanced Beta and how it’s working for his business selling military surplus gear. And Rebecca returns to help answer seller questions about additional Ship From addresses, how to search Active Listings, and do Coupons stack on Best Offers.

00:01 - Intro 09:22 -Promoted Listings Advanced with Jeffry Radspinner 30:44 - Q&A and Outro

New links for Ep 169

A big change to federal tax reporting laws that will affect small-scale sellers - https://community.ebay.com/t5/Announcements/A-big-change-to-federal-tax-reporting-laws-that-will-affect/ba-p/32508057

IRS Webpage on 1099-K - https://www.irs.gov/businesses/understanding-your-form-1099-k

New eBay 3D true view offers buyers 360-degree item views - https://community.ebay.com/t5/Announcements/New-eBay-3D-true-view-offers-buyers-360-degree-item-views/ba-p/32499931

Carrier Holiday Shipping Cut Off Dates - https://ir.ebaystatic.com/pictures/aw/sc/seasonal-playbook/21/ebay_2021_holiday_carrier_shipping_deadlines.pdf

eBay Sellers Stores mentioned:

Jeffry Radspinner’s eBay Store “Venture Surplus” - https://www.ebay.com/str/venturesurplus

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

eBay for Business - Ep 168 - Handling Difficult Customer Situations Dec 07, 2021

Show notes

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week we learn more about the new eBay finance program called eBay Seller Capital and Griff and Brian have a conversation with eBay sellers Craig Dawson, Shari Smith and Liz O’Kane about how they handle difficult customer situations.

00:01 - Intro 06:08 - eBay Seller Capital Explained 18:49 - Handling Difficult Customer Situations 47:55 - Q&A and Outro

New links for Ep 168

eBay Acquires Sneaker Con - https://www.ebayinc.com/stories/news/ebay-acquires-sneaker-con-authentication-business/

New Features For Promoted Listings Advanced - https://community.ebay.com/t5/Announcements/New-features-now-live-for-Promoted-Listings-Advanced-BETA/ba-p/32502921

eBay Seller Capital - https://pages.ebay.com/sellercapital/

Seller Community Podcast - https://listperfectly.com/podcast/

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

eBay for Business - Ep 167 - The “Best Of” eBay For Business Podcast: Four Seller Conversations. Nov 30, 2021

Show notes

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week Griff & Brian revisit four seller interviews from our first 50 episodes. Lynn Dralle talks about handling difficult customers, Joey Ruffalo shares tips for evaluating inventory, Danna Crawford talks about her history as a business mentor, and William and Wendy Fortin remember their lives before eBay.

00:01 - Intro 01:42 - Lynne Dralle - Difficult Customers 12:11 - Joey Ruffalo - Evaluating Your Inventory 29:29 - Danna Crawford - Business Mentorship 43:21 - William and Wendy Fortin - A Life before eBay 52:01 - Q&A and Outro

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

eBay for Business - Ep 166 - eBay Returns - Options and Strategies Nov 23, 2021

Show notes

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week Brian and Griff go walk through the various options when using eBay Returns. eBay seller Richard Cooley returns to the podcast desk to share his return thoughts and strategies. And Griff and Brian answer questions about Templates and PO confusion around eBay Standard Envelope.

00:01 - Intro 05:23 - eBay Returns - Process & Options 30:42 - Seller Conversation: How I Handle Returns with Richard Cooley 45:57 - Q&A and Outro

New Links for Ep 166:

Dec. Seller Check In - https://sellerevents.ebay.com/events/details/ebay-ebay-seller-conferences-presents-december-seller-check-in/

Returns Business Policies Page - https://www.bizpolicy.ebay.com/businesspolicy/manage

Ep 122 How To Handle International Returns - https://community.ebay.com/t5/eBay-for-Business-Podcast/Episode-122-How-To-Handle-International-Returns/ba-p/31491050

Return Preferences Rules Link - https://www.ebay.com/rtn/Return/SellerRules?forced=1

Templates - https://bulksell.ebay.com/ws/eBayISAPI.dll?SingleList

eBay Sellers Stores mentioned:

Richard Cooley’s eBay Store: - https://www.ebay.com/str/quickshipem

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

eBay for Business - Ep 165 - Holiday Peak Shipping Update & Tracking Inventory Nov 16, 2021

Show notes

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, eBay Senior Director of Shipping Stuart Reichenbach is here to update us on the status of shipping service levels for the three big carriers. And eBay Sellers Ray Wayman and Babette Ogawa share their systems for tracking their inventory.

00:01 - Intro

03:32 - New Peak Shipping Update with Stuart Reichenbach

22:40 - How I Track Inventory Part 1 with Ray Wayman

30:09 - How I Track Inventory Part II with Babette Ogawa

33:10 - Outro

New Links for Ep 165:

Updates to how your seller information is displayed on mobile web - https://community.ebay.com/t5/Announcements/Updates-to-how-your-seller-information-is-displayed-on-mobile/ba-p/32444378

Oh Ship! Video - https://youtu.be/-SvWLMr0HCY

Barcodery - http://www.barcodery.com

Zebra DS2278 Barcode Scanner - https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2334524.m570.l1313&_nkw=zebra+ds2278+barcode+scanner&_sacat=11890&LH_TitleDesc=0&_odkw=zebra+ds2278&_osacat=11890

Sellbrite- https://www.sellbrite.com/

eBay Sellers Stores mentioned:

Ray Wayman’s eBay Store - https://www.ebay.com/str/nationaldutysupplyinc

Babette’s eBay Store - https://www.ebay.com/str/rockymountainglasscrafts

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

eBay for Business - Ep 164 - We Answer Your Questions Nov 09, 2021

Show notes

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week is dedicated to your questions. No guests, no special topics. Just you! Rebecca is back and helps answer questions on Best Match, how to keep shipped items from freezing in transit, stock photos, changes to the Seller Invoice, how much to spend on promotions, 1099-K forms and sales taxes, and USPS Parcel Select.

00:01 - Intro

03:50 - Q&A

33:10 - Outro

New Links for Ep 164:

New Features Now Live for eBay Stores - https://community.ebay.com/t5/Announcements/New-features-now-live-for-eBay-Stores/ba-p/32433049

eBay and 1099k - https://www.ebay.com/help/selling/fees-credits-invoices/ebay-form-1099k?id=4794&st=12&pos=2&query=eBay%20and%20Form%201099-K&intent=Optimizing%20for%20Best&context=9071_SELLER&docId=HELP1463

Advertising Dashboard (Seller Hub - requires sign in) - https://www.ebay.com/sh/mktg/pl

Cost Of Good Sold (Wikipedia) - https://en.wikipedia.org/wiki/Cost_of_goods_sold

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

eBay for Business - Ep 163 - Talking Taxes with Barbara Weltman and A Seller Conversation with Amy and Scott Warren Nov 02, 2021

Show notes

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Barbara Weltman returns to update us on important changes to the US tax code and we visit with eBay Sellers Amy and Scott Warren of The Apple Barrel on eBay, about their experience at the recent seller event in Las Vegas and their business during the past year and a half.

00:01 - Intro

03:25 - Talking Taxes 2021 with Barbara Weltman

21:33 - Seller Conversation - Seller Remix with Amy & Scott Warren

34:46 - Q&A and Outro

New Links for Ep 163:

International Standard Delivery Temporary Rate Increase - https://community.ebay.com/t5/Announcements/eBay-International-Standard-Delivery-Temporary-Rate-Adjustments/ba-p/32416420

Navigating Hard to Find Items - https://community.ebay.com/t5/Announcements/Navigating-the-Hard-to-Find-Holiday-Season/ba-p/32411929

Changes to 1099-K - https://blog.tax1099.com/major-changes-to-1099-k-reporting/

Barbara Weltman’s Website: Big Ideas for Small Business - https://bigideasforsmallbusiness.com/

eBay Sellers Stores mentioned:

Scott and Amy Warren’s eBay Store: The Apple Barrell - https://www.ebay.com/str/theapplebarrel

Recurring Links / Phone Numbers / Hashtags Mentioned: