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    Business

    Decoder with Nilay Patel

    Decoder is a show from The Verge about big ideas — and other problems. Verge editor-in-chief Nilay Patel talks to a diverse cast of innovators and policymakers at the frontiers of business and technology to reveal how they’re navigating an ever-changing landscape, what keeps them up at night, and what it all means for our shared future.

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    Copyright: © 2020 Vox Media, Inc. All Rights Reserved

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    Latest Episodes:
    Private equity bought out your doctor and bankrupted Toys”R”Us. Here’s why that matters. Jun 13, 2023
    Show notes

    The idea behind private equity or PE is simple: a private equity firm gathers up a bunch of cash, raises some investor cash and takes on a lot of debt to buy various companies, often taking them off the public stock market. Then, they usually install new management and embark on aggressive cost cutting and turnaround programs – mostly because they have to pay down all that debt pretty fast. Then, the company can be sold or taken public again for a hefty profit. But don’t worry—if it doesn’t work out, the PE firms are extracting fees at every step of the process so they get paid no matter what happens.


    In another world, these PE deals are just boring financing strategies or maybe the backbone of the occasional juicy corporate takeover story. In Decoder world, PE is everywhere. Since the modern PE industry kicked off in the 1980’s, it’s grown virtually unchecked, and as author Brendan Ballou explains, that’s had seriously negative consequences for all kinds of markets and consumers. Private equity affects everything from the modern nursing home industry, to the Solarwinds hack, one of the biggest hacks in U.S. history.


    Brendan Ballou is the author of Plunder: Private Equity’s Plan to Pillage America. Brendan is also a federal prosecutor and he served as Special Counsel for Private Equity in the antitrust division at the Department of Justice, so he’s uniquely suited to writing a book like this. Although he will be the first to tell you, the book does not reflect the views of the DOJ.


    This is a wonky episode, but it’s essential.



    Links:

    Plunder by Brendan Ballou

    How Private Equity Buried Payless - The New York Times

    Barnes & Noble is going back to its indie roots to compete with Amazon - Decoder, The Verge

    How arson led to a culture reboot at Traeger, with CEO Jeremy Andrus - Decoder, The Verge

    Opinion | Private Equity Is Gutting America — and Getting Away With It - The New York Times

    Ticketmaster, Taylor Swift, and antitrust – explained - The Verge

    What is chokepoint capitalism, with authors Cory Doctorow and Rebecca Giblin


    Credits:

    Decoder is a production of The Verge, and part of the Vox Media Podcast Network.

    Today’s episode was produced by Jackie McDermott and Raghu Manavalan, and it was edited by Callie Wright.

    The Decoder music is by Breakmaster Cylinder. Our Editorial Director is Brooke Minters, and our Executive Producer is Eleanor Donovan.

    Learn more about your ad choices. Visit podcastchoices.com/adchoices


    SiriusXM’s 360 strategy with CEO Jennifer Witz Jun 06, 2023
    Show notes

    Jennifer Witz is the CEO of SiriusXM. You probably know the company as the satellite radio brand in virtually every new car, but it also owns Pandora, a huge podcast network that includes Team Coco and 99% Invisible, a content operation with huge stars like Howard Stern, and has broadcast deals with every major sports league.

    SiriusXM is effectively the dominant market leader for built-in premium audio in cars, in a time when competition is increasing. As the infotainment system in cars gets ever more complex and computer-like, the Sirius experience has to keep up. On top of that, the state of car software is a mess. GM announced it won’t support Apple CarPlay in new EVs. Other companies are using various versions of Android. Tesla has its own platform. And Sirius has to support all of it with applications that compete with Big Tech companies, all while continuing to integrate the satellite hardware into the cars themselves — on top of launching satellites on SpaceX rockets.

    Links:

    After layoffs, SiriusXM looks to star-studded podcasts

    What Is SiriusXM with 360L? A Breakdown of the New Audio Platform

    SiriusXM CEO Calls Audio Ad Sales Market “Tough”

    Transcript: https://www.theverge.com/e/23514318

    Credits:

    Decoder is a production of The Verge, and part of the Vox Media Podcast Network.

    Today’s episode was produced by Jackie McDermott and Raghu Manavalan, and it was edited by Callie Wright.

    The Decoder music is by Breakmaster Cylinder. Our Editorial Director is Brooke Minters, and our Executive Producer is Eleanor Donovan.

    Learn more about your ad choices. Visit podcastchoices.com/adchoices


    Microsoft CTO Kevin Scott on AI copilots, disagreeing with OpenAI, and Sydney making a comeback May 23, 2023
    Show notes

    Microsoft CTO Kevin Scott oversees the company's AI efforts, including its big partnership with OpenAI and ChatGPT. Kevin and I spoke ahead of his keynote talk at Microsoft Build, the company’s annual developer conference, where he showed off the company’s new AI assistant tools, which Microsoft calls Copilots. Microsoft is big into Copilots. GitHub Copilot is already helping millions of developers write code, and now, the company is adding Copilots to everything from Office to the Windows Terminal.

    Basically, if there’s a text box, Microsoft thinks AI can help you fill it out, and Microsoft has a long history of assistance like this. You might remember Clippy from the ’90s. Well, AI Super Clippy is here.

    Microsoft is building these Copilots in collaboration with OpenAI, and Kevin manages that partnership. I wanted to ask Kevin why Microsoft decided to partner with a startup instead of building the AI tech internally, where the two companies disagree, how they resolve any differences, and what Microsoft is choosing to build for itself instead of relying on OpenAI. Kevin controls the entire GPU budget at Microsoft. I wanted to know how he decides to spend it.

    We also talked about what happened when Bing tried to get New York Times columnist Kevin Roose to leave his wife. Like I said, this episode has a little bit of everything. Okay. Kevin Scott, CTO and executive vice president of AI at Microsoft. Here we go.


    Links:

    Microsoft Build - The Verge

    Kevin Scott on Vergecast in 2020

    GitHub Copilot gets a new ChatGPT-like assistant to help developers write and fix code - The Verge

    Hackers made Iran's nuclear computers blast AC/DC - The Verge

    Microsoft resurrects Clippy again after brutally killing him off in Microsoft Teams - The Verge

    Google’s Sundar Pichai talks Search, AI, and dancing with Microsoft - The Verge

    Congress hates Big Tech — but it still seems optimistic about AI - The Verge

    Hollywood writers to strike over low wages caused by streaming boom. - The Verge

    The 70 percent solution — CNN

    Sal Khan: How AI could save (not destroy) education | TED Talk

    Why a Conversation With Bing’s Chatbot Left Me Deeply Unsettled - The New York Times

    Responsible AI principles from Microsoft

    Microsoft has been secretly testing its Bing chatbot ‘Sydney’ for years - The Verge


    Transcript: https://www.theverge.com/e/23497429


    Credits:

    Decoder is a production of The Verge, and part of the Vox Media Podcast Network.

    Today’s episode was produced by Jackie McDermott and Raghu Manavalan, and it was edited by Callie Wright.

    The Decoder music is by Breakmaster Cylinder. Our Sr. Audio Director is Andrew Marino, our Editorial Director is Brooke Minters, and our Executive Producer is Eleanor Donovan.

    Learn more about your ad choices. Visit podcastchoices.com/adchoices


    Recode Media: Inside the AI Gold Rush May 16, 2023
    Show notes

    Today – we’ve got a treat for you. We’re going to run a special episode from our friends over at Vox. Peter Kafka and his team just wrapped up a special 3-part series on AI.


    AI has captured the imagination of Silicon Valley. In fact, in the last few months, I’ve talked to both Google CEO Sundar Pichai and Microsoft CEO Satya Nadella about AI after they announced new AI-powered search products. And in the middle of the frenzy, it's hard to tell what's really going on. What exactly is AI, how does tech plan to re-design the world with it, and why are a bunch of smart people very, very worried?

    In this episode, they’re diving into the gold rush around AI. Figuring out what’s just hype, meeting the VCs that are hungry to invest, and finding out if there will be room for startups, or if the giants will just own it all.

    If you’re a Decoder listener, this is right up your alley. Thanks to Peter Kafka and Vox.

    Learn more about your ad choices. Visit podcastchoices.com/adchoices


    Exclusive: Google’s Sundar Pichai talks Search, AI, and dancing with Microsoft May 12, 2023
    Show notes

    Hello and welcome to Decoder. I’m Nilay Patel, editor in chief of The Verge, and Decoder is my show about big ideas, and other problems.


    We have a special episode today – I’m talking to Sundar Pichai, the CEO of Google and Alphabet. We hung out the day after Google IO, the company’s big developer conference, where Sundar introduced new generative AI features in virtually all of the company’s products.


    It’s an important moment for Google, which invented a lot of the core technology behind the current AI moment – the company is quick to point out the T in chatGPT stands for Transformer, the large language model tech first which was invented at Google. But openAI and others have been first to market with generative AI products — and openAI in particular has partnered with Microsoft on a new version of Bing that feels like the first real competitor to Google search in a long time.


    So I wanted to know what Sundar thinks of this moment – and in particular, what he thinks of the future of search, which is the heart of Google’s business. Web search right now can be pretty hit or miss, right? There’s a lot of weird content farms out there, and AI-based search might be able to just answer questions in a more natural way. But that means remaking the web, and really, remaking Google.


    Sundar is already going down that path – he just reorganized Google and Alphabet’s AI teams, moving a company called DeepMind inside Google and merging it with the Google Brain AI group to form a new unit called Google DeepMind. I can’t resist an org chart question, so we talked about why he made that call – and how he made it.


    We also talked about Sundar’s vision for Google – where he wants it to go, and what’s driving his ambition to take the company into the future.


    This is a jam-packed episode – we talked about a lot, and I didn’t even get to Google’s AI metadata plans, or what’s going on with RCS and Android. Maybe next time.




    Links:

    The nine biggest announcements from Google I/O 2023

    What happens when Google Search doesn't have the answers?

    Microsoft thinks AI can beat Google at search — CEO Satya Nadella explains why

    Let’s chat about RCS - The Verge


    Transcript: https://www.theverge.com/e/23484772

    Learn more about your ad choices. Visit podcastchoices.com/adchoices


    I can't make products just for 41 year old tech founders," Airbnb CEO Brian Chesky on taking it back to the basics May 09, 2023
    Show notes

    Brian Chesky, the co-founder and CEO of Airbnb, was previously on the show in 2021. Back then, Airbnb was betting big on long-term stays for remote work amid the pandemic, and Chesky had just restructured the company to a more functional organization, getting rid of the divisions it had before.

    Now, the pandemic is ending, Airbnb has itself adopted a hybrid policy, Chesky’s back in the office several days a week, and they’re two years into that new structure. So that’s pure Decoder bait. I wanted to ask Chesky how that restructure is going. Has it really made the company more agile and cohesive like he hoped? Has the bet on working from anywhere paid off?


    Links:

    Brian Chesky's tweet announcing the summer 2023 launch

    Microsoft thinks AI can beat Google at search — CEO Satya Nadella explains why

    Samsung caught faking zoom photos of the Moon

    Why the future of work is the future of travel, with Airbnb CEO Brian Chesky

    Credits:

    Decoder is a production of The Verge, and part of the Vox Media Podcast Network.

    Today’s episode was produced by Creighton DeSimone and Jackie McDermott and it was edited by Callie Wright.

    The Decoder music is by Breakmaster Cylinder. Our Sr Audio Director is Andrew Marino and our Executive Producer is Eleanor Donovan.

    Learn more about your ad choices. Visit podcastchoices.com/adchoices


    The social media age for news is over. Former BuzzFeed News editor Ben Smith on what’s next May 02, 2023
    Show notes

    Ben Smith is the former and founding editor-in-chief of Buzzfeed News, the founder and editor-in-chief of Semafor, and the author of a new book called Traffic: Genius, Rivalry, and Delusion in the Billion-Dollar Race to Go Viral, which is about the rise and fall of the social platform age in media, through the lens of Gawker Media and Buzzfeed and, in particular, their founders, Nick Denton and Jonah Peretti.


    I say the fall of the social platform age pretty literally: just before we spoke, Buzzfeed actually shut down Buzzfeed News, saying it just wasn’t making enough money, Facebook and the rest are all in on vertical video, and the chaos at Twitter means a lot of baseline media industry assumptions are now up for grabs. Ben and I talked about a lot – where do journalists build their brands now? Where does traffic even come from anymore? What’s next?


    Of course, we talked about Semafor as well. Ben and his co-founder, Justin Smith, raised $25 million and launched a news website, newsletters, and events covering the US and sub-Saharan Africa, with plans to expand into other regions. I wanted to know what lessons from Buzzfeed Ben brought into Semafor and, honestly, how he’s thinking about building an audience instead of just trying to get traffic.


    This is a good one. The book’s great, too.


    Transcript: https://www.theverge.com/e/23470662

    Links:

    Traffic by Ben Smith

    What Colors Are This Dress?

    TikTok - The Verge

    Is Substack Notes a ‘Twitter clone’? We asked CEO Chris Best - The Verge

    MyPillow CEO’s free speech social network will ban posts that take the Lord’s name in vain - The Verge

    Former Facebook Workers: We Routinely Suppressed Conservative News

    Cambridge Analytica: understanding Facebook’s data privacy scandal - The Verge

    28 Signs You Were Raised By Persian Parents In America

    Here's The Powerful Letter The Stanford Victim Read To Her Attacker

    More Than 180 Women Have Reported Sexual Assaults At Massage Envy

    Macedonia’s Pro-Trump Fake News Industry Had American Links, And Is Under Investigation For Possible Russia Ties

    Watching Silicon Valley Bank melt down from the front row, with Brex CEO Henrique Dubugras - Decoder, The Verge


    Credits:

    Decoder is a production of The Verge and part of the Vox Media Podcast Network.

    It was produced by Creighton DeSimone and Jackie McDermott with help from Hadley Robinson and it was edited by Callie Wright.

    The Decoder music is by Breakmaster Cylinder. Our Editorial Director is Brooke Minters and our Executive Director is Eleanor Donovan.

    Learn more about your ad choices. Visit podcastchoices.com/adchoices


    Bitcoin is still the future of payments, says Lightspark CEO David Marcus Apr 25, 2023
    Show notes

    We’ve got a special episode with Alex Heath, deputy editor at The Verge and a familiar host for Decoder listeners, and David Marcus, the CEO of Lightspark. That’s a company that just launched a service to make fast transactions using Bitcoin on something called the Lightning Network. David was previously at PayPal, and then he led Meta’s big payments effort that went nowhere, but he’s got a lot to say about where crypto and payments are right now.


    Links:

    Launching the Lightspark Platform

    Facebook tells Congress how it thinks Libra should be regulated - The Verge

    The leader of Facebook’s stalled cryptocurrency project is leaving the company - The Verge


    Transcript:

    https://www.theverge.com/e/23460507


    Credits:

    Decoder is a production of The Verge, and part of the Vox Media Podcast Network.

    Today’s episode was produced by Creighton DeSimone and Jackie McDermott and it was edited by Callie Wright.

    The Decoder music is by Breakmaster Cylinder. Our Sr Audio Director is Andrew Marino and our Executive Producer is Eleanor Donovan.

    Learn more about your ad choices. Visit podcastchoices.com/adchoices


    Brightdrop isn’t just selling electric vans — it's redesigning delivery Apr 18, 2023
    Show notes

    Travis Katz is the CEO of BrightDrop, a subsidiary of GM that makes electrified delivery vans with an eye toward rebooting all of how delivery works. BrightDrop has pretty big partnerships already, with names like FedEx, Verizon, and Walmart committed to its Zevo 600 van, and it’s got big ideas for making the steps from the van to your door more efficient as well with something called e-carts.


    Katz says there’s a huge demand for delivery especially as online shopping keeps getting bigger, but the transportation network is at capacity, and you can’t just keep throwing more trucks and drivers on the road, or making city streets wider. His plan is to redesign the entire system to make it more efficient. So I wanted to know how he’s attacking that problem and making it manageable, all while getting buy-in from customers that won’t really accept delays or increased costs.


    BrightDrop is a wholly owned subsidiary of General Motors, so I also wanted to know how that works, what he gets from being part of the big company, and which parts slow him down. Lots of classic Decoder stuff in this one.


    Links:

    GM’s electric delivery van just set a world record — with me riding shotgun - The Verge


    Transcript: https://www.theverge.com/e/23451134


    Credits:


    Decoder is a production of The Verge and part of the Vox Media Podcast Network.

    It was produced by Creighton DeSimone and Jackie McDermott with help from Hadley Robinson and it was edited by Callie Wright.

    The Decoder music is by Breakmaster Cylinder. Our Editorial Director is Brooke Minters and our Executive Director is Eleanor Donovan.



    Learn more about your ad choices. Visit podcastchoices.com/adchoices


    Is Substack Notes a ‘Twitter clone’? We asked CEO Chris Best. Apr 13, 2023
    Show notes

    It is fair to say that Substack has had a dramatic week and a half or so, and I talked to their CEO Chris Best about it. The company announced a new feature called Substack Notes, which looks quite a bit like Twitter — Substack authors can post short bits of text to share links and kick off discussions, and people can reply to them, like the posts, the whole thing. Like I said, Twitter.

    Twitter, under the direction of Elon Musk, did not like the prospect of this competition, and for several days last week, Twitter was taking aggressive actions against Substack. At one point you couldn’t even like tweets with Substack links in them. At another point, clicking on a Substack link resulted in a warning message about the platform being unsafe. And finally, Twitter redirected all searches for the word Substack to “newsletter.” Musk claimed Substack was somehow downloading the Twitter database to bootstrap Substack Notes, which, well, I’m still not sure what that means, but I at least asked Chris what he thought that meant and whether he was doing it.

    It’s tempting to think of Substack like a rival platform to Twitter, but until the arrival of Substack Notes, it was much more like enterprise software. With Substack Notes, the company is in direct competition with social networks like Twitter. It’s shipping a consumer product that’s designed to be used by Substack readers. It is no longer just a software vendor; it’s a consumer product company. And that carries with it another set of content moderation concerns, that, after talking to Chris, I’m just not sure Substack is ready for. Like, I really don’t know. You’ll just have to listen to his answers — or really, non-answers — for yourself.

    This is a wild one. I’m still processing it. Let me know what you think. Okay, Chris Best, CEO of Substack. Here we go.

    Transcript: https://www.theverge.com/e/23445916

    Links:

    Can Substack CEO Chris Best build a new model for journalism? - The Verge

    Now live for all: Substack Notes

    Substack Content Guidelines

    Welcome to the new Verge (re Quick Posts)

    Can Mastodon seize the moment from Twitter? - The Verge

    Twitter’s newsletter tool is shutting down in less than a month - The Verge

    Elon Musk on Twitter: "@BretWeinstein 1. Substack links were never blocked..."

    Casey Newton - Substack Notes

    Platformer on Substack

    Can we regulate social media without breaking the First Amendment? - The Verge

    How to buy a social network, with Tumblr CEO Matt Mullenweg - The Verge

    Newsletter platform Substack raises $65 mln in Andreessen Horowitz-led funding round | Reuters

    Substack Drops Fund-Raising Efforts as Market Sours - The New York Times

    Substack Wefunder

    Substack Notes, Twitter Blocks Substack, Substack Versus Writers

    How much money do we think Substack lost last year? - The Verge

    Learn more about your ad choices. Visit podcastchoices.com/adchoices


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