Data Book spotlights the best stories and insights in healthcare technology. Big data and artificial intelligence are changing medicine and the world, but innovation also brings grave cybersecurity concerns. Every other week, this Chief Healthcare Executive podcast explores the people and plots behind the health-tech evolution—and the solutions to its problems.
S2 Ep11: Healthy Bottom Line: Getting hospital staff to report violence
Aug 07, 2025
Show notes
Hospital doctors, nurses and staff see a great deal of violence. It’s far too common and experts say the situation isn’t improving. We spoke with Andrea Greco, senior vice president of healthcare safety at Centegix, about violence in healthcare, why some people are reluctant to disclose attacks, and how health systems can create a culture of safety.
S2 Ep10: Healthy Bottom Line: Engaging patients where they are, in ways they want
Jul 01, 2025
Show notes
Ann Bilyew, president of WebMD Ignite, talks about the importance of giving patients trustworthy healthcare information. Healthcare organizations need to earn the right to engage patients, she says. It’s not just about providing good information to patients. It’s presenting that information authentically and connecting with patients in different ways.
S2 Ep9: Healthy Bottom Line: Brenda Snow on life with MS, and what all patients should know
Apr 30, 2025
Show notes
Brenda Snow, founder and CEO of Snow Companies, talks about living with MS for 30 years. She discusses her new book on the patient experience and offers guidance to help other patients. And she shares advice for doctors and hospital leaders.
S2 Ep8: Healthy Bottom Line: How hospitals can reduce waste and environmental harms
Apr 22, 2025
Show notes
With the arrival of Earth Day, we’re looking at ways that hospitals can generate less waste and improve their sustainability. Alex Chapman of Stericycle discusses ways that hospitals can do better for the environment and improve their finances.
S2 Ep7: Healthy Bottom Line: As violence worsens, hospitals add weapons detection systems
Feb 27, 2025
Show notes
Eric Sean Clay, vice president of security at the Memorial Hermann Health System, talks about the fatal UPMC Memorial Hospital shooting, the need for better equipment, more training, and robust violence prevention plans. He also offers advice on how hospitals can improve their security and protect patients, staff and visitors.
S2 Ep6: Healthy Bottom Line: Pushing for telehealth reforms in Washington
Feb 12, 2025
Show notes
Kyle Zebley of the American Telemedicine Association talks about the fight to extend telehealth waivers, which lapse in March. We discuss the prospects of long-term extensions for telehealth and hospital-at-home programs, remote prescription of drugs, the landscape in Washington with the Trump administration and the new Congress, and more.
S2 Ep5: Healthy Bottom Line: Hospitals fear cuts in Medicaid, Affordable Care Act
Feb 04, 2025
Show notes
In this episode, we talk with Chip Kahn, president and CEO of the Federation of American Hospitals, about the potential for reductions in funding for Medicaid and the Affordable Care Act. He worries that if fewer Americans have health coverage, patients and hospitals will pay the price. We also talk about other federal priorities, the financial health of hospitals, the rise in denials from insurers, and more.
S2 Ep4: Healthy Bottom Line: Boosting access and quality in Medicaid programs
Dec 03, 2024
Show notes
Earlier this year, the federal government released a new rule calling for some important changes aimed at boosting access and quality in Medicaid programs. To get more perspective, we talked with Gary Jessee, senior vice president of Sellers Dorsey’s National Medicaid Consulting Practice. He offers insights on how the rule is aimed to improve consistency and care nationwide.
S2 Ep3: Healthy Bottom Line: Rural hospitals are hurting and need more help
Jul 11, 2024
Show notes
We talk with Dr. Jay Anders, chief medical officer for Medicomp Systems. He talks about some of the difficulties facing rural hospitals and how technology can help those providers. And he discusses ways to help sustain and strengthen rural hospitals, which really don’t get enough attention.
S8 Ep7: Data Book: A small hospital moves to upgrade its technology
Jun 20, 2024
Show notes
In this episode, we talk with Lynn Falcone, the CEO of Cuero Health in Texas. She talks about the upgrade of the system's electronic medical records, the challenges and opportunities of leading a small hospital system, cybersecurity, and much more.
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