Stay ConnectedC-Suite Conversations on AI and Strategy. Join industry analyst Michael Krigsman for unfiltered discussions with the leaders shaping the future of business. From AI implementation to digital transformation, hear directly from CIOs, CTOs, CEOs, and more from the world’s largest companies. No scripts. No PR fluff. Just real questions from our live audience and honest answers from the C-Suite.
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#hr #cio #employeeexperience
In episode 791 of CXOTalk, we explore the intersection of Information Technology (IT) and Human Resources (HR) to improve employee experience, with John Hill, the Senior Vice President for Digital and Information Technology at Suncor Energy.
John explains how HR and IT can work together to create a positive work environment, provide employees with opportunities for growth and development, and use technology to improve communication and collaboration. He also discusses challenges these departments face in driving employee engagement, and strategies that he's used to overcome the issues.
Here are key points in the discussion:
► Intersection of IT with corporate culture and employee engagement
► Exploring the relationship between Information Technology (IT) and Human Resources (HR)
► Upskilling teams and the workforce in a remote work environment
► Touchpoints and planning in the CIO / CHRO relationship
► How IT simplifies technology to improve employee experience and engagement
► Embedding the employee experience mandate within IT
► Managing a disconnected workforce using technology
► Evaluating success with metrics and measurement
► Workday's role in helping Suncor achieve employee engagement goals
► Impact of data strategies on employee experience transformation
► The role of mobile, AI, and ML in employee experience transformation
► Advice to business and technology leaders on IT / HR collaboration
► What is a simplified employee experience?
Read the complete transcript: https://www.cxotalk.com/episode/aligning-it-and-hr-for-employee-experience-success
John Hill is the Vice President of Digital and Information Technology for Suncor Energy. John joined the company in March 2020, bringing over 30 years of experience in information and communications technology, and deep expertise in leading significant digital transformations. Prior to joining Suncor, John served as the Chief Information Officer at Rogers Communications. He has also held executive information technology roles at Enbridge, Capgemini and SaskTel. John is a Professional Engineer and graduate of the University of Saskatchewan.
#cio #customerexperience #cxostrategy
On CXOTalk episode 790, we explore the impact of CIO strategy and its transformative impact on customer experiences. Listen to this thought-provoking conversation with Michael Ruttledge, the Chief Information Officer of Citizens Financial Group, as we discuss how IT can help create exceptional customer journeys, foster innovation, and drive sustainable growth.
The topics for this episode include:
► Understanding the CIO role in enhancing customer experience
► Bridging the gap between IT systems and customer value
► Using technology to meet customer expectations
► Creating seamless customer experience with innovative technology
► Digital transformation and customer experience are strongly connected
► The five pillars of next-generation technology strategy at Citizens
► Agile transformation: shifting from monolithic to incremental software development
► Aligning the culture of IT and business to support customer experience objectives
► Modernizing legacy systems with a platform approach
► Aligning business and technology investments
► The impact of business and information technology transformation on customer experience
► Prioritizing investments in customer experience
► The role of IT in digital transformation projects
► Cloud strategy: Responsiveness to customers, agility, and efficiency
#marketingstrategy #dataanalytics
On CXOTalk episode 787, we explore quantitative marketing strategy with Professor Oded Netzer of the Columbia University business school and Amy Jaick, the institution's Chief Marketing Officer.
The conversation covers leveraging data and analytics, the power of personalization, ROI evaluation, the role of A/B testing, and the emergence of quantitative intuition in decision-making:
► What is quantitative marketing?
► Importance of data and analytics in understanding customers
► The power of personalization in marketing
► Evaluating return on investment (ROI) in marketing
► The role of A/B testing in quantitative marketing
► Data collection in marketing: Insights and challenges
► Working with structured and unstructured data in marketing
► Advice to marketers on approaching data strategically
► Privacy concerns in data-driven marketing
► What is quantitative intuition?
► Incorporating quantitative intuition into business decision-making
► The role of artificial intelligence in marketing: insights and limitations
► How to combine quantitative marketing techniques and intuition for effective decision-making
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Visit CXOTalk: https://www.cxotalk.com/episode/quantitative-marketing-data-driven-strategies-and-challenges
Professor Oded Netzer's expertise centers on one of the major business challenges of the data-rich environment: developing quantitative methods that leverage data to gain a deeper understanding of customer behavior and guide firms' decisions. He focuses primarily on building statistical and econometric models to measure consumer preferences and understand how customer choices change over time, and across contexts. Most notably, he has developed a framework for managing firms' customer bases through dynamic segmentation. More recently, his research focuses on leveraging text-mining techniques for business applications.
Amy Jaick is the Chief Marketing and Communications Officer at Columbia Business School. She works across functions and channels to create integrated programs that bring CBS’s mission, vision, and values to life. Prior to joining CBS, Amy built and led the first-ever corporate digital marketing and communications team at ViacomCBS and helped launch Goodman Media’s digital business. Jaick has also held the role of Director of Digital Marketing at Estimize, where she implemented acquisition, engagement, and retention campaigns across mediums. Before Estimize, she oversaw marketing for The Economist's events business in North and South America, after first serving as The Economist's Communications Manager for the region. Jaick initially began her career at Goodman Media designing media relations programs for marquee clients.
#dataanalytics #financialservices #goldmansachs
In this episode of CXOTalk, we host Neema Raphael, the Chief Data Officer at investment bank Goldman Sachs, who explores the importance of data strategy in the financial services industry.
Raphael explains Goldman Sachs' three-pronged approach to managing data: through platform development, content curation, and governance and quality control.
The conversation includes a discussion on the challenges and opportunities that come with handling complex, real-time data in a high-stakes environment such as financial services. He also highlights the firm's commitment to open-source platforms, notably its platform called "Legend," as a tool to promote data interoperability throughout the industry.
During the conversation, Raphael offers advice on developing a successful data strategy and discusses the role of cloud technology in modern data management.
The conversation includes these topics:
► Why data is important in financial services
► Goldman Sachs’ approach to managing data
► Challenges and opportunities of managing real-time data at scale
► Managing data complexity and the role of technology infrastructure
► Why Goldman Sachs open-sourced its data platform
► How Goldman Sachs assigns financial value to data
► Ensuring data quality at scale
► Importance of infrastructure, automation, and platform in managing data
► Implementing data policies and governance
► About Goldman Sachs’ data team
► Promoting data interoperability through open-source platforms
► The challenge of building an open-source community
► Balancing data governance and innovation: insights from the financial industry
► Advice from Goldman Sachs on building a successful data strategy
► The role of cloud computing in data strategy and its impact on business outcomes
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Read the complete transcript and search CXOTalk shows:
https://www.cxotalk.com/episode/data-and-analytics-at-goldman-sachs
Neema Raphael is Chief Data Officer and Head of Data Engineering at Goldman Sachs. Previously, Neema was head of Research and Development Engineering, responsible for determining the firm's strategy for emerging technology such as digital assets and artificial intelligence. Prior to that, he led various engineering teams in Core Engineering and was a member of the Core Strats team within the Securities Division that built SecDb. Neema joined the firm in 2003 as an analyst in the Technology Division and was named managing director in 2013.
#otsecurity #paloaltonetworks #zerotrust
In this informative episode of CXOTalk, Anand Oswal of Palo Alto Networks explains how to manage security for operational technology (OT). He discusses security related to interconnected devices, critical infrastructure, manufacturing, medical environments and more.
Oswal provides a clear overview of the challenges involved in securing OT systems, emphasizing the importance of visibility, segmentation, machine learning, and simplifying operations with legacy architectures.
This episode offers valuable insights and practical guidance for professionals seeking to gain a deeper understanding of the intricacies of OT security. From examining the broad attack surface and key challenges to discussing best practices for deployment, this conversation provides a wealth of knowledge to help you effectively secure OT systems.
The conversation includes these topics:
► About operational technology (OT) and security
► Operational technology presents a broad attack surface
► Key challenges in OT security
► Ensuring visibility
► Segmentation and zero trust
► Machine learning
► Simplify operations, especially with legacy architectures
► Consequences of OT security breaches
► Product strategy for OT security
► Best practices for deploying OT security
► Getting started with OT security
Read the complete transcript: https://www.cxotalk.com/episode/interview-anand-oswal-svp-and-general-manager-palo-alto-networks
Anand Oswal serves as Senior Vice President and General Manager at cyber security leader Palo Alto Networks where he leads the company’s Firewall as a Platform efforts. He holds more than 60 U.S. patents and earned a bachelor’s degree in telecommunications from the College of Engineering, Pune, India and a master’s degree in computer networking from the University of Southern California, Los Angeles.
#dataanalytics #analytics
Watch this important CXOTalk episode for a discussion on data and analytics strategy with Bruno Aziza, Head of Data and Analytics at Google Cloud.
Bruno shares insights on the convergence of data and workloads, data products, building trust through governance, and activating real-time data for success in the era of digital transformation.
Here is more detail on the topics discussed in this episode:
► Convergence of data and workloads
► Importance of governance to build trust in data
► Activation and real-time data
► What are data products
► Practical examples of data products
► Infrastructure requirements for data products vs. traditional dashboards
► Roles and team structure in data science
► “Data scientists are lonely”
► Data science in small organizations
► Data products and digital transformation
► Team collaboration in data science
► How to build a great data culture
► Data quality creates trust and confidence in the data
► Steps to build a data and analytics strategy
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Watch more and read the complete transcript: https://www.cxotalk.com/episode/mastering-data-and-analytics-strategy-with-bruno-aziza-head-of-data-and-analytics-at-google-cloud
Bruno Aziza is the Head of Data and Analytics at Google Cloud. He has helped companies of all sizes: startups, mid-size, and large public companies. He helped launch Alpine Data Labs (bought by Tibco), AppStream (bought by Symantec), SiSense (bought Periscope Data) & AtScale. He was at Business Objects when they went IPO (after acquiring Acta & Crystal Reports, & before SAP bought them for $7B). He was at Microsoft when they turned the Data & Analytics business into a $1B giant.
Bruno specializes in high-growth SaaS, enterprise software, everything data, analytics, data science and artificial intelligence. He educated in the US, France, the UK & Germany. Bruno has written 2 books on Data Analytics and Enterprise Performance Management. His allegiance is to the Analytics Community worldwide.
#digitaltransformation #vmware
Discover valuable insights on managing large-scale transformation in this CXOTalk episode featuring Mike Hayes, Chief Operating Officer of VMware. In this conversation, Mike explains how the software giant is navigating change and transformation and pivoting towards a SaaS future. He reveals how VMware is breaking down silos, redesigning processes, and aligning goals to create a unified organization capable of thriving in the multi-cloud era.
The conversation includes these topics:
► About VMware’s transformation
► Navigating large-scale transformation with clear goals
► Balancing individual and team incentives for transformation success
► Culture and incentives: “Don't give people tasks; give them goals.”
► About VMware's internal and external change initiatives
► Harmonizing business models with product-led growth strategies
► Redesigning processes and breaking down silos across the organization
► How to measure and evaluate transformation progress
► Business agility: What is it and why it is important
► Practical advice on creating business agility
► How to measure and evaluate business agility
► Advice for business leaders on driving large-scale organizational change
► The importance of situational awareness
Read the full transcript and see related interviews: https://www.cxotalk.com/episode/data-and-analytics-at-goldman-sachs
Mike Hayes is VMware’s Chief Operating Officer, where he is responsible for worldwide business operations and acceleration of the Company’s SaaS transition. Mike leads with a passion for driving agility, excellence and meaning in service of customers’ missions. Before VMware, Hayes served as Senior Vice President and Head of Strategic Operations for Cognizant Technologies where he ran a $2B P&L for global financial services. Mike also served as a Chief of Staff to the CEO and COO roles at Bridgewater Associates, an investment management firm.
Prior to joining the private sector, Hayes spent 20 years in the U.S. Navy SEALs, where his last role was Commanding Officer of SEAL Team TWO. He served in the Bosnia, Kosovo, Iraq, and Afghanistan conflicts, including ten months as the Commander of a 2,000-person Special Operations Task Force in southeastern Afghanistan. Hayes was selected as a White House Fellow, served as Director, of Defense Policy and Strategy at the National Security Council, and was the Deputy Commander for Special Operations in Anbar Province, Iraq. His military decorations include the Bronze Star for valor in combat in Iraq, a Bronze Star for Afghanistan, and the Defense Superior Service Medal from the White House.
Hayes authored the bestseller “Never Enough: A Navy SEAL Commander on Living a Life of Excellence, Agility, and Meaning," and donates all profits to pay off mortgages for Gold Star families (fallen service members). He holds a Master’s degree from Harvard’s Kennedy School and a Bachelor’s degree from Holy Cross College. He is on the boards of Immuta, a data governance company, and the National Medal of Honor Museum. Hayes is also a lifetime member of the Council on Foreign Relations.
#generativeai #dataanalytics
Explore the fascinating evolution of Generative AI from IBM Watson to OpenAI's amazing ChatGPT. Join this exclusive CXOTalk episode as we delve into the groundbreaking advancements and applications in AI and natural language processing. Our guest is Sol Rashidi, who returns to CXOTalk by popular demand.
The conversation includes these topics:
► Understanding the Chief Analytics Officer role
► Evolution of AI: From IBM Watson to today
► Unique aspects of ChatGPT and direct-to-consumer AI
► Marketing drives broader acceptance of AI
► Technology capabilities driving AI adoption
► Relationship between generative AI and data science
► Best practices for implementing AI within organizations
► Importance of AI ethics
► Broad social acceptance of generative AI and algorithms
► How to build a value case for generative AI
► The optimal implementation process for generative AI
► What are the skills required for a Chief Data Officer or Chief Analytics Officer
► What is the state of gender-inclusive AI today
► How do we create ethical boundaries for AI
► Issues on AI explainability and transparency
► Impact of AI on job security
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See the episode page: https://www.cxotalk.com/episode/generative-ai-from-ibm-watson-to-chatgpt
Sol Rashidi currently holds 7 patents, with 21 filed in the Data & Analytics space and is a keynote speaker at several technology conferences speaking on various topics such as Machine Learning, Data & Analytics, and Emerging Operating Models for organizations taking on transformations in the D&A space. Prior to joining Estee Lauder as their Chief Analytics Officer, Sol was the Chief Data & Analytics Officer for Merck, EVP and Chief Data Officer for Sony Music, and Chief Data & Cognitive officer for Royal Caribbean.
Goal oriented and a team player, Sol believes in uncomplicating the complicated and cultivating environments that are innovative, driven, and collaborative. Sol has a unique ability in bridging the gap between Business and IT, her deep understanding of multiple functional disciplines (i.e. change management, enterprise data, application architecture, process re-engineering, sales, etc.) enables her to drive change by articulating the need for change in organizations that otherwise wouldn’t evolve. Sol played NCAA Water Polo and Rugby for Cal on the Women’s National Rugby Team for several years, and completed the Ironman.
#ai #generativeai #drugdiscovery #pharma
In this episode of CXOTalk, we have the pleasure of speaking with Dr. Alex Zhavoronkov, the founder and CEO of Insilico Medicine.
Insilico Medicine uses artificial intelligence to enhance drug discovery. By combining generative adversarial networks (GANs), reinforcement learning, and other AI techniques, Insilico streamlines the design, synthesis, and testing of new molecules. Their approach has garnered attention, raising $400 million in funding so far.
Dr. Zhavoronkov shares insights into Insilico's goals, such as the accelerated development and testing of small molecules targeting specific diseases. We also explore how their software impacts pharmaceutical R&D by enabling researchers to investigate new targets, design molecules with certain properties, and potentially predict the outcomes of clinical trials.
Join us as we discuss the evolving landscape of pharmaceuticals and how generative AI can help discover new treatments for chronic diseases and promote a healthier future.
The conversion covers these topics:
► Early generative AI experiments & adversarial networks
► Generative AI in molecular drug design
► Advancements: AI techniques & reinforcement learning
► Insilico Medicine's funding journey & challenges
► Unique challenges in AI-based drug discovery
► First validation of AI-generated molecules
► Software for chemistry & biology applications
► Traditional vs. Insilico Medicine's approach
► Pharma challenges: high costs, low novelty, and diminishing returns
► Potential billion-dollar payout for successful Phase II drugs
► AI in drug development can increase success probability
► Early partnerships with large pharma and lessons learned
► Decision to stop doing pilots with big pharma companies
► Generative AI and public data
► De-biasing pharmaceutical research
► Automating the workflow and quality control
► Reinforcing generative AI with real experiments
► “Drug discovery is brutal”
► Drug discovery democratization
► AI in medical writing
► IP risks and generative AI
► AI and robotics to prevent aging
Visit our website for the audio podcast: https://www.cxotalk.com/episode/future-of-drug-discovery-generative-ai-in-pharma-and-medicine
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Check out our upcoming live shows: https://www.cxotalk.com
Alex Zhavoronkov, Ph.D. is the founder and CEO of Insilico Medicine, a leader in next-generation artificial intelligence technologies for drug discovery and biomarker development. He is also the founder of Deep Longevity, Inc, a spin-off of Insilico Medicine developing a broad range of artificial intelligence-based biomarkers of aging and longevity servicing healthcare providers and life insurance industry. In 2020, Deep Longevity was acquired by Endurance Longevity (HK: 0575). Beginning in 2015, he invented critical technologies in the field of generative adversarial networks (GANs) and reinforcement learning (RL) for the generation of novel molecular structures with the desired properties and generation of synthetic biological and patient data. He also pioneered applications of deep learning technologies for the prediction of human biological age using multiple data types, and transferred learning from aging into disease, target identification, and signaling pathway modeling. Under his leadership, Insilico has raised over $400 million in multiple rounds from expert investors, opened R&D centers in six countries or regions, and partnered with multiple pharmaceutical, biotechnology, and academic institutions, nominated 11 preclinical candidates, and has generated positive topline Phase 1 data in human clinical trials with an AI-discovered novel target and AI-designed novel molecule for idiopathic pulmonary fibrosis that received Orphan Drug...
#cybersecurity #ai
CXOTalk host Michael Krigsman interviews Michal Pechoucek, CTO of Gen and AI researcher, on the impact of AI on cybersecurity.
In this insightful discussion, the two participants explore the evolving relationship between AI and cybersecurity. The conversation covers a range of topics, from AI and machine learning (ML) tools in cyber defense and penetration testing to A/B testing in cyber attacks. The conversation also covers the challenges of AI and cybersecurity research and the maturity of AI-powered tools in the field. The conversation culminates in valuable advice for Chief Information Security Officers (CISOs) and Chief Information Officers (CIOs), as well as thoughts on the future of AI in cybersecurity, including the potential for cognitive attacks and the spread of misinformation.
The conversation includes these topics:
► Early applications of AI and deep learning in cybersecurity
► Consumer cybersecurity and AI-enabled defenses
► Evolving cybersecurity threats and cognitive attacks
► AI and deep learning: Defending against automated attacks
► Signature-based AI and deep learning to scale malware detection
► The challenge of building AI for diverse cybersecurity threats
► Importance of AI explainability in cybersecurity
► AI-enabled cognitive attacks, identity theft, and the future of cybersecurity
► AI to detect phishing attacks: Large language models and classification
► Importance of AI in Cybersecurity for Boards of Directors
► Bridging the gap between cybersecurity experts and boards
► Personal data protection: Tips for better cybersecurity hygiene
► Algorithm manipulation and privacy concerns; Algorithm manipulation and privacy
► AI and ML tools in cyber defense and penetration testing
► A/B testing in cyber attacks
► AI recommendations on data collection
► Challenges in AI and cybersecurity research
► Advice for Chief Information Security Officers (CISO) and Chief Information Officers (CIO)
► Future of AI in cybersecurity: cognitive attacks and misinformation
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Read the complete transcript: https://www.cxotalk.com/episode/ai-cybersecurity-cto-perspective
Michal Pechoucek leads the core technology, innovation and R&D teams driving security engines as well as Gen's technology vision for human centered digital safety and beyond. He is also responsible for the company’s scientific research in the fields of Artificial Intelligence, machine learning, and cybersecurity. He previously served as CTO of Avast.
Before joining Avast, Mr. Pechoucek spent over twenty years as a professor at the Czech Technical University (CTU) in Prague, during which he founded the Artificial Intelligence Center in 2001. Mr. Pechoucek has authored more than 400 high impact publications and contributed numerous innovative AI applications to research in computer science.
While pursuing his academic career, Mr. Pechoucek co-founded several technology start-ups including cybersecurity firm Cognitive Security (acquired by CISCO in 2013), AgentFly Technologies, which specializes in controlling autonomous aircraft traffic, and Blindspot Solutions, which develops AI for industrial applications (acquired by Adastra Group in 2017). He directed the R&D Center for AI and Computer Security at CISCO Systems and worked as a strategist in the CISCO Security CTO office. He is also a venture partner with Evolution Equity Partners, a VC firm specialized in cybersecurity. Michal Pechoucek co-founded the prg.ai initiative aiming to transform Prague into a world-class AI super hub. He sits on the board of several AI startups and as an early investor supports Czech AI ecosystem.
Michal graduated from University of Edinburgh and gained his PhD in Artificial Intelligence at CTU in Prague. He also worked as a visiting professor at the University of...
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