Crucial Talks Podcast

Latest Episodes:

Crucial Talks Episode 35 Legacy, Leadership, Lug Nuts - Rocky Romanella Jun 10, 2018

Show notes

Everyone plays roles. In this episode, Rocky Romanella, author of Tighten the Lug Nuts the Principles of Balanced Leadership, Senior Partner at 3 Sixty Management Services, a former leader at UPS, and all-around good guy talks to us about the role of leaders in instilling a legacy of behavior.

Rocky's book can be found on Amazon: https://amzn.to/2QFdTXJ

This concept is important because the roles people play and behaviors people assign to those roles will guide what they do. The role important at the time is how people make sense of the world around them and then decide what to do.

We discuss vision, missions, and goals and the leader's role.

We provide three key questions leaders can ask themselves:

Who am I?

What do I stand for?

What won't I compromise?

Rocky explains his three principles to balanced leadership including, thinking like a customer, people feeling like valued contributors, and shared ownership.

Rocky can be reached at: 3sixtymanagementservices.com

His book, Tighten the Lug Nuts: The Principles of Balanced Leadership can be found at: https://amzn.to/2QFdTXJ

Please visit www.crucialtalks.com to contact me or book me to speak to your organization.

Crucial Talks Episode 34 Transformation and Trust with Nichole Carlson Jun 03, 2018

Show notes

Mike Sedam interview Nichole Carlson about transformation.

Transformation is something we all need to do. One way to transform is to adopt a new role and live up to the behaviors of that role. In this episode, Nichole Carlson talks to us about her transformation as she left her comfort zone; traveled the world; was homeless, but happy; and then found success after she found happiness. She also talks about the need for trust in yourself and how to develop that trust.

Nichole can be reached at www.nicholecarlson.com or visit her facebook page: https://www.facebook.com/theNicholeCarlson/

Please visit www.crucialtalks.com for me to speak at your organization or if you would like more information.

Crucial Talks Episode 33 Empathy and Cooperation - Walking In Someone Else's Shoes May 27, 2018

Show notes

The roles people play impact their decisions. They will be more likely to work with others if they don't see the other person as a threat to the group they belong to. This is why it can be a valuable tool to consider the role the other person is playing.

When considering the roles of other people, we are trying to "walk a mile in someone else's shoes." We should think about their needs, aspirations, and challenges so that we can communicate in a way that doesn't put them on the defensive. This will increase the chance to create a collaborative environment.

As a result, we can create positive momentum because different roles can work toward collective goals. Rather than people butting heads and pushing against each other, they move together in the same direction.

For more information or to have me speak to your organization, please contact me at www.crucialtalks.com.

Crucial Talks Episode 32 Emotionally Compromised or Emotionally Competent - Spock vs. Kirk May 20, 2018

Show notes

For a number of years, ever since the industrial revolution, people have been on a path where data and analysis was king. People believed that if they had the right data and the right analysis, then the decision would be obvious. However, emotion trumps data every day of the week. We make decisions based on what feels right. We are social, storytelling animals and emotions play a huge role in what we do.

The key takeaways we can gain from this are:

If we understand the why and how of human decision-making, we can bring our systems to a place beyond the point data analysis, statistics, or policies can bring us.
If we can figure out the social dynamics that are driving people’s decisions in our systems, we have a better chance to impact those decisions.

We looked at a battle between Spock and Kirk from the 2009 movie, Star Trek. Spock represents the belief that logic and data is king. Kirk shows us that understanding the power of emotion in human decision-making is something we all need.

If you would like to contact me or would like me to speak to your organization, please visit www.crucialtalks.com and reach out to me.

Crucial Talks Episode 31 Top Gun Day! Lagging vs Leading Indicators and using Appreciative Inquiry May 13, 2018

Show notes

Lagging indicators measure outcomes. Things that have already happened. Leading indicators measure inputs so that we can try to impact outcomes before they happen. Appreciative Inquiry, because it focuses on a strength-based, positive approach to change in human-based systems can help us when we are working on developing leading indicators.

It's Mother's Day 2018, which coincidentally falls on Top Gun Day. So in this episode, we get to hear a clip from Top Gun to have a better understanding of lagging indicators (High speed passes over 5 air control towers and 1 Admiral's daughter).

To have me speak to your organization or help you with using Appreciative Inquiry to develop leading indicators, please visit www.crucialtalks.com. I'd love to hear from you!

Crucial Talks Episode 30 Discipline Disrupts Discussion - Bueller, Bueller... Learning from Ferris and a Ferrari May 06, 2018

Show notes

Strong disciplinary programs exist in many workplaces today. It has been a part of our work cultures and is the "goto" framework in many organizations when someone does something wrong. Although we may have been taught to operate this way, discipline can hamper positive discussions that may actually help our organizations get better. If we focus purely on discipline, we are losing out on a tremendous amount of learning. Organizational learning is the key to honing and sharpening what we do. The majority of the human-based systems we work in are fairly stable because we may have reached the pinnacle of what technology and process improvements can do for us. The next phase is human improvement and that takes a framework that can positively impact the people in our systems. Ferris Bueller's discussion with Cameron about Cameron's father's Ferrari give us an opportunity to discuss the role of discipline and how we should try to avoid the pitfalls that come with strong disciplinary programs.

For more information, please visit www.crucialtalks.com

Crucial Talks Episode 29 How Networks...Work - Armageddon and Soldiers - Goals and Categories. Apr 29, 2018

Show notes

Networking works because of goals and shared social categories. Goals that transcend groups and transcend conflict give people a way to work together. Shared social categories allow us to break down the walls that can separate people. One group that has used this to great effectiveness is Energy Safety Canda. Made up of six different associations and numerous members from different companies, they all can work together toward the goal of everyone going home safe. In this episode, examples from the movie Armageddon and We Were Soldiers let us see how goals and shared social categories can help us create cooperative environments.

For more information, to connect with me, or to have me speak to your organization, please visit www.crucialtalks.com

Crucial Talks Episode 28 Reduce Trauma with Communication - Deepwater Horizon and The Office Apr 22, 2018

Show notes

Trauma is caused when a person perceives an event as life-threatening or life-altering. It can be something as bad as the Deepwater Horizon explosion where people are killed and seriously injured. Trauma can also be something that causes no physical harm. It is a psychological process. Because it is psychological, we may be able to impact trauma through a psychological process. In this episode, we discuss communication tools that could help people.

Communicate the role of preparedness

Communicate to promote togetherness

Communicate to emphasize the positive

If you would like more information, would like me to speak at your organization, or would just like to discuss this further, I am always open to contact. Please visit www.crucialtalks.com and reach out to me.

Crucial Talks Episode 27 Problems with Problem-Solving - Sobel and Easy Company Apr 15, 2018

Show notes

Many of us and many of our organizations are focused on problem-solving. We are trying to find the issues and fix them. This is normal, especially when we can more easily find the negatives. Although it is normal, occurs often, and is arguably a necessity in our organizations, problem-solving can lead to some significant issues. These problems with problem-solving include fragmentation, narrow views that prevent consideration of the entire system, and negative, self-fulfilling prophecies. These things can happen if we focus too much on problems.

For more information, please visit www.crucialtalks.com.

Crucial Talks Episode 26: The Sons of Anarchy - Esteem and Identity in Group Behavior Apr 08, 2018

Show notes

Esteem is one of the prime motivators of why people join groups and how the membership to these groups impacts decision-making and behavior. The Sons of Anarchy lets us see how perception can impact the view people have of the groups they belong to and the groups they see others belonging to. This impacts esteem and drives what people will do.

For more information, please visit www.crucialtalks.com and feel free to reach out to me if you have any questions, advice, or would like me to speak to your organization.

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