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Connections with BCD Travel — Technology
Connections with BCD Travel

Connections is an ongoing conversation on the digital transformation of corporate travel, what it means to the travel program, and how travel buyers can take control and drive change. Visit BCDTravel.com/podcast to learn more.

Copyright: © 2023 Connections with BCD Travel

Latest Episodes:

Digital accessibility: Weaving DE&I into travel technology Oct 26, 2023

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"Experience shows that our differences fuel innovation for our company, clients and communities." That's a quote straight out of BCD's diversity, equity and inclusion playbook. But how does DE&I influence travel technology? Digital accessibility is vital in business travel and on this episode, Chad and Miriam connect with Yvette Bryant, SVP DE&I, Hannah Kahn, Sr. Director, Product Marketing, and Yanell Guillen, Advito Consultant, about how BCD's approach to DE&I is influencing more than just digital accessibility, its weaving it's way into our everyday lives.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

Lessons we can all learn from the life sciences industry Oct 02, 2023

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It’s no secret that BCD leads in life sciences travel programs, but there are lessons to be learned from this unique vertical that apply to all travel programs. On this episode, Chad and Miriam connect with Teri Miller, Executive Vice President, and Ashley Williams, Global Vice Present, and they illustrate how listening is vital and working together is paramount. The group also discusses how using the combined power of BCD's technology makes the journey seamless for travelers with specific needs.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

AI: The future of travel? Sep 19, 2023

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Everyone is talking about artificial intelligence (AI) these days, but what does it mean to the world of business travel? In this episode, Chad and Miriam connect with Yannis Karmis, Sr. Vice President, Product Planning & Development, to talk all things AI. Yannis illustrates how using AI is nothing new in business travel, how we're using AI on both the front and back ends, and what's on BCD's AI roadmap.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

The state of the industry with Rossana Martin: Q3 Sep 06, 2023

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Each quarter, we talk to a BCD senior leader about the state of the travel industry, discuss what they're hearing and illustrate how BCD is meeting client needs. This quarter, we welcome back Rossana Martin, Senior Vice President of Global Sales, as she discusses everything from regional recovery, BCD's global footprint and investments, current client needs and offers her advice on how travel programs can determine the state of their own program.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

The reemergence of travel in China & the Asia-Pacific region Aug 30, 2023

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Business travel is back, but is it back globally? On this episode, Chad and Miriam connect with Jonathan Kao, Managing Director, Greater China, about the reemergence of travel in the Asia-Pacific region. While this part of the world has been slower to reopen from the pandemic, Jonathan illustrates the importance of this vital business region, what challenges the region is facing, and where he sees the region going as we head into 2024. As one of the most highly recruited commentators on travel in the region, Jonathan brings stats, advice and tips to consider for any global travel program.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

NEW PRODUCT LAUNCH: Introducing BCD Invite Aug 14, 2023

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As the workforce evolves, companies are relying more and more on independent contractors, freelancers, consultants, and mobile professionals to travel on their behalf. However, the travel industry's legacy systems are not equipped to easily support travel for non-full-time employees. On this episode, Chad and Miriam connect with Hannah Kahn, Sr. Director, Product Planning, and they talk about how this new digital solution streamlines guest travel management. BCD Invite is a solution intentionally designed to remove the pain points of managing non-profiled travel.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

HOT TAKE: Modern ways to integrate data Jul 27, 2023

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On this HOT TAKE, Miriam connects with Katie Scotti, Director, Partnerships & Integrations, to discuss how travel programs are consuming their own data via APIs. Katie illustrates how programs are using travel data to streamline processes and enhance the traveler experience. This five minute HOT TAKE gets to the heart of consuming data in an easy to understand format.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

HOT TAKE: Unique solutions for unique programs Jul 27, 2023

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On this Connections HOT TAKE, Miriam connects with Simone Brownlee, Sr. Manager, Product Marketing, and discusses the BCD Marketplace (formerly known as SolutionSource). Simone talks about what the Marketplace is, recent updates, new categories and partners. This 3 minute HOT TAKE zeros in on how programs can tailor implementations to fit their unique business needs.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

It's available... use it! Jul 18, 2023

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We all keep hearing about "the digital transformation of managed travel" but what does that really mean? After all, every TMC has a variety of digital products and solutions, right?. On this episode, Chad and Miriam connect with Heather Wright, Vice President, Global Product Marketing, to discuss three of BCD's best (and sometimes underutilized) options. Heather details how simply using basic solution features isn't enough, what new releases have been launched that you might not be familiar with, and even how some key solutions can save your travel program money.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

Reporting up: What story are you telling your executives? Jul 08, 2023

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The concept of reporting up isn't new. On this episode, Amy Dalton, Senior Vice President, connects with Chad and Miriam on the best ways to formulate a communication plan and offers tips on how to tie relevant KPIs and metrics to those communications. Plot twist: Your C-suite isn't the only one interested in what you (as the travel manager) are reporting. So, how can you easily and efficiently modify your reporting for various stakeholders? Amy has the answer!

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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