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Latest Episodes:

Low-Code Solutions for a Safe Return to Work, with Brennan McReynolds Nov 05, 2020

Show notes

Host Gemma Milne is joined by Brennan McReynolds, Global Product & Technology lead for Host, a proprietary service of CBRE. They discuss the impact of COVID-19 on workplace technology, considerations for returning to work safely, and how to create an employee experience that meets individual and community needs.

About Brennan McReynolds

As Global Product & Technology lead for Host, Brennan is passionate about how technology can enhance and inform the workplace experience. Led by people and enabled by technology, Host helps manage workplace needs through intelligent, AI-driven experiences to ultimately provide enhanced employee workplace experiences. Formerly, Brennan was the Chief Operating Officer at Event Farm, a B2B marketing technology platform and has been a speaker at a variety of conferences for the event industry.

Learn more about Brennan McReynolds

https://www.linkedin.com/in/brennanmcreynolds/

Topics of discussion

How the pandemic affects the role of technology in the workplace (04:55)
Building and maintaining community (18:37)
The relationship between people, technology, and their physical work environments (23:15)
What kind of technology is best for empowering decision making? (26:36)
What does the future hold for physical workspaces? (31:04)

Sponsor link

Learn how Microsoft Power Apps enables anyone from frontline workers to line-of-business employees to innovate, improve business processes, and automate repetitive or manual job functions in this short demo:

https://aka.ms/AA8kmc9

Helpful links

Twitter: https://twitter.com/msftdynamics365

LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics

YouTube: https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ

Supply chains in the always on economy, with Mark Weimann Oct 28, 2020

Show notes

Host Gemma Milne is joined by Microsoft Dynamics 365 Supply Chain Management senior technical specialist Mark Weimann. They discuss the impact of COVID-19 on supply chains, the importance of resilience, and the technologies that are helping companies increase supply chain visibility to gain a better understanding of their data.

About Mark Weimann

As senior technical specialist for Dynamics 365 Supply Chain Management, Mark helps enable digital transformation for organizations around the world. For him, a great day at work includes the opportunity to sit down and discuss how Microsoft technology can enable Businesses to transform and gain a competitive advantage in the digital age.

Learn more about Mark Weimann

https://www.linkedin.com/in/mark-weimann/

Read Mark's latest white paper on Supply Chain Management

https://aka.ms/7PSCM

Topics of discussion

The state of supply chains (01:55)
Building a reliable supply chain (07:39)
Meeting changing consumer demands (16:12)
Rethinking the models (20:55)
Steps to supply chain improvement (26:11)

Sponsor link

Learn how Microsoft Dynamics 365 Supply Chain Management can help your business build agile, connected, and resilient supply chains to effectively meet changing customer demand and ensure business continuity during times of disruption. Request a live demo today.

https://aka.ms/AA8l720

Helpful links

Twitter: https://twitter.com/msftdynamics365

LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics

YouTube: https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ

Big questions, small data, with Lisa Morgan Oct 21, 2020

Show notes

Writer Lisa Morgan joins host Gemma Milne for a discussion on how companies are using data and analytics today, why using historical data is becoming increasingly flawed, and how focusing on improvement and adaptation can help companies become more resilient.

About Lisa Morgan

Lisa Morgan is a seasoned journalist, industry analyst, and content strategist who focuses on the business impact of emerging technologies. Lisa's insights are frequently quoted verbatim as the launching point for intellectual discourse about what businesses and IT departments should be doing in the age of AI, cloud, digital, and hyper-competitiveness.

Learn more about Lisa Morgan

https://www.linkedin.com/in/lisamorgan/

Read some of Lisa’s work

https://www.informationweek.com/cloud/is-your-pandemic-fueled-cloud-migration-sustainable/a/d-id/1338993

https://www.techtarget.com/contributor/Lisa-Morgan

https://sdtimes.com/author/lisa-morgan-2/

Topics of discussion

The state of data analytics—and how we got here (02:52)
Important terms and practices (06:20)
Establishing the problem to solve (11:56)
Examples of innovative data usage (24:08)
Keeping up during uncertainty (28:04)

Sponsor link

See how Microsoft Power BI empowers employees at every level of an organization to make decisions confidently using up-to-the-minute analytics through a familiar experience that looks and works like Microsoft Office applications. Watch a demo today: https://aka.ms/AA8ku9e

Helpful links

Twitter: https://twitter.com/msftdynamics365

LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics

YouTube: https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ

The lasting impact of COVID on digital sales, with Mary Shea Oct 14, 2020

Show notes

Host Gemma Milne is joined by Mary Shea for a follow-up conversation about the digitization of sales, including the recent Forrester Consulting study commissioned by Microsoft, how businesses are adapting to meet the needs of their customers, and the technologies companies are investing in.

About Mary Shea

Mary Shea is a principal analyst at Forrester. She is specifically focused on the empowered B2B buyer and how business leaders must adapt, organize, and enable their marketers, sellers, and channel partners to succeed both today and in the future.

Learn more about Mary Shea

https://www.forrester.com/Mary-Shea%2C-PhD

Information on the research discussed

https://clouddamcdnprodep.azureedge.net/gdc/gdc2k0pYk/original

Learn more about Forrester

https://go.forrester.com/

Topics of discussion

The state of digital sales (02:27)
Core benefits to look for (07:02)
Tools and approaches that work (22:47)
Key challenges and hurdles (26:50)
What’s next for digital sales (35:02)

Sponsor link

Explore how Dynamics 365 Sales can help your team drive more relevant and authentic customer relationships, generate more quality leads, and improve productivity. Streamline operations to maximize efficiency, product quality, and profitability. Talk with an expert today.

https://aka.ms/AA8tgbr

Helpful links

Twitter: https://twitter.com/msftdynamics365

LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics

YouTube: https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ

Increasing workforce capacity through automation, with Maureen Fleming Oct 07, 2020

Show notes

Host Gemma Milne is joined by Maureen Fleming of IDC for a conversation about the ways organizations are using automation today, how it gives them a competitive advantage, and what the future of automation might look like.

About Maureen Fleming

For more than a decade, Maureen has worked with clients on technology adoption topics and has tracked the key technology, architecture and deployment evolutions tied to process improvement.

Learn more about IDC

https://www.idc.com/

Topics of discussion

Defining automation (01:24)
Current trends in automation (09:56)
Benefits of automation (14:26)
What to know when considering automation (24:07)
The future of automation (30:36)

Sponsor link

Learn how Microsoft Power Automate can serve the entire spectrum of your organization’s automation needs by bringing robotic process automation, digital process automation, and AI together on a single platform. Watch a demo today.

https://aka.ms/AA8l72o

Helpful links

Twitter: https://twitter.com/msftdynamics365

LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics

YouTube: https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ

The rise of customer data platforms, with David Raab Oct 01, 2020

Show notes

Host Gemma Milne is joined by David Raab of the Customer Data Platform Institute for a conversation about the rise of the CDP, the ways it’s changing—and being changed by—the marketplace, and why current trends make it more urgent than ever.

About David M. Raab

David is the founder and CEO of the Customer Data Platform Institute, which educates marketers and technologists about customer data management. In 2013, he was the first to name the Customer Data Platform category. The author of hundreds of articles on marketing technology, David regularly speaks and teaches at events around the world.

Learn more about the Customer Data Platform Institute:

https://www.cdpinstitute.org/

Topics of discussion

What CDP is and why it’s important today (01:40)
Meeting customer expectations (09:10)
Predicting the future of CDP (18:09)
Advice for adopting CDP (21:17)

Sponsor link

Learn how Dynamics 365 Customer Insights can help your business unify data for a clear, actionable view of their customers. With unified customer profiles, marketing, sales, and service teams have the insights they need to personalize engagement at every touchpoint. Request a live demo today.

https://aka.ms/AA9tofr

Helpful links

Twitter: https://twitter.com/msftdynamics365

LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics

YouTube: https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ

Digital first in a paper-driven industry, with John Cerone Sep 23, 2020

Show notes

Host Gemma Milne is joined by John Cerone, principal at SHoP Architects. They discuss the role of technology in architecture today, its impact on innovation and creativity, and how tools like AR and VR are transforming how we think about collaboration and design.

About John Cerone

John Cerone is a Principal who leads SHoP’s Virtual Design and Construction teams, including all technology visioning initiatives and the development of bespoke technology tools. His work at SHoP includes a lead role in developing the technologies behind the success of numerous projects, including the Barclays Center and the Intrepid Sea, Air, and Space Museum in New York.

Learn more about SHoP Architects:

https://www.shoparc.com/

Topics of discussion

How technology has changed architecture (01:24)
Driving design through technology (10:28)
Promoting collaboration with technology (21:01)
Recent examples and challenges (24:18)
The future of architecture technology (33:17)

Sponsor link

Learn how Dynamics 365 can help your business unify data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today:

https://aka.ms/AA8vns5

Helpful links

Twitter: https://twitter.com/msftdynamics365

LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics

YouTube: https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ

Enabling better patient outcomes through AI, with Piotr Orzechowski Sep 16, 2020

Show notes

Host Gemma Milne is joined by Piotr Orzechowski, CEO and founder of Infermedica, a developer of AI tools for triage and preliminary diagnosis. They discuss the impacts of AI on treatment, how partners are using their solutions, and what he’s learned during this period of massive change in care.

About Piotr Orzechowski

Piotr’s work is focused on improving the medical diagnostic process, increasing access to care, and streaming the costs of care. His company, Infermedica, has provided AI solutions to more than 7 million users worldwide.

Learn more about Infermedica:

https://infermedica.com/about

Topics of discussion

Introduction to chatbots (3:22)
Current trends in medical technology (09:27)
Providing capabilities to partners (14:42)
How AI augments human services (24:12)
Biggest lessons and advice (32:15)

Sponsor link

Discover how Microsoft Power Virtual Agents can help your organization leverage rich, personalized, and cost-effective chatbot technology and conversational engines to resolve repetitive, yet time-demanding customer queries and internal-facing requests quickly. Learn more today:

https://aka.ms/AA9o2ur

Helpful links

Twitter: https://twitter.com/msftdynamics365

LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics

YouTube: https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ

Technology opens new doors in real estate, with Ro Malik Sep 09, 2020

Show notes

Host Gemma Milne is joined by Ro Malik, CEO and co-founder of Conversion Monster. They discuss the current trends in the real estate industry, how technology and innovation are transforming it, and what entrepreneurs and startups should know about the industry today.

About Ro Malik

Ro is the co-founder and CEO of Conversion Monster, LLC, a company of Inside Sales Agents that help real estate agents convert internet leads into opportunities. A 15-year veteran of the industry, Ro is also a real estate broker in Chicago.

Lean more about Ro Malik:

https://conversion-monster.com/meet-the-team/

Learn more about Conversion Monster:

https://conversion-monster.com/about-us-2/

Topics of discussion

Real estate industry trends (02:29)
Technology in real estate (06:08)
The impact of COVID-19 (12:39)
Solving today’s challenges with technology (27:54)
Lessons and advice (30:48)

Sponsor link

https://aka.ms/AA8tgbr

Helpful links

Twitter: https://twitter.com/msftdynamics365

LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics

YouTube: https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ

National Geographic envisions the future of education, with Vicki Phillips Sep 02, 2020

Show notes

Host Gemma Milne is joined by Vicki Phillips, Chief Education Officer at National Geographic. They discuss the role National Geographic is playing in education today, the trends and technology that are transforming education, and what the future classroom might look like.

About Vicki Phillips

As chief education officer at the National Geographic Society, Vicki oversees the Society’s education strategy and programs. Prior to her current role, she served as an education strategist and, for nearly a decade, as the director of education, College Ready, at the Bill & Melinda Gates Foundation.

Learn more about Vicki Phillips:

https://www.nationalgeographic.org/about-us/leadership/vicki-phillips/

Learn more about National Geographic Education:

www.NatGeoEd.org/LearnAnywhere

Topics of discussion

National Geographic in education (02:51)
Building education back better (07:14)
Classroom technology today and tomorrow (13:58)
Challenges and solutions (20:19)
Empowering youth through education (26:42)

Sponsor link

Learn how Microsoft Power Apps gives educators of all technical skill levels the tools they need to build professional apps that run on mobile and web – without writing a single line of code. See how one school district is leading the way:

 https://aka.ms/AA97zec 

Helpful links

Twitter: https://twitter.com/msftdynamics365

LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics

YouTube: https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ

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