Compiler

Latest Episodes:

Big Bets Jan 25, 2024

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People react differently when they hear the word “risk”. While there’s the possibility of reward, it takes a lot to step out of the comfort zone. The Compiler team asks if there’s ever such a thing as a safe bet, and hears from experienced risk-takers on the best time to take a leap of faith.

Tech Support, Deconstructed Apr 13, 2023

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To some, working in technical support can seem equal parts stressful and mundane. But through building relationships, sharing knowledge, and practicing empathy for users, one can stretch beyond the help desk to become a trusted partner for customers as they navigate critical issues and business challenges.

The company, its business activities and its employees depicted in this podcast are fictional and are not intended to represent or depict any current or former business organization or any individuals living or dead. Any resemblance to any individual or organization is purely coincidental.

The Product Manager And The Loop Mar 16, 2023

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When building out an application, it can be hard to decide what needs attention, and what can wait. Maintenance is important, but development teams also want to add new features for customers. So they have to choose, and not everyone agrees. A product manager can help break the impasse. Good ones bring in customer feedback while providing teams with focus and direction. The result is a cycle that informs contributors on what’s working, what’s not working, and what future successes can look like.

How Do We Mentor The Next Generation Of IT Leaders? Oct 28, 2021

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New tech graduates enter the workforce every year. What generational differences and unique challenges will these younger professionals face? Mentorship is essential to make the transition into enterprise IT, regardless of where a person worked before. But it’s not always clear what mentees need, or what would be most beneficial for them.
In this episode of Compiler, we speak to people about what makes a good mentor, how learning can go both ways, and what is most meaningful in mentoring relationships.

Can Superstitions Solve Technical Problems? Sep 30, 2021

Show notes

We all know not to walk under a ladder. Or break a mirror. Or do anything that may incur the wrath of the paranormal. Superstitions linger, even in places you may not expect. The devices, software, and general technology we use every day spring from the progression of science. But that doesn’t stop us from coming up with new superstitions.
From blowing into cartridges to waving cell phones in the air, we’ve come up with some fixes that technically don’t make a lot of sense. This week on Compiler, we ask a few people from tech support whether superstitions have a useful role in solving our technical difficulties.

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