CMIO Podcast

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CMIO News to Know for the Week of July 13 Jul 13, 2020

Show notes

This week I cover a story about providers predicting that their telehealth visit volumes will drop to <10% of their visits next year. I disagree and tell you why. I also cover some news about ambient AI for completing your notes, another system going live on Epic without on-site support, and then I go on a bit of a rant against Leapfrog surveys.

CMIO News to Know for the Week of July 6th Jul 10, 2020

Show notes

We are closing in on our 100th episode! Happy July 4th weekend and I hope your holiday was safe and social distanced. This week I cover that HHS is extending the public health emergency another 90 days; telehealth payment rules are part of this emergency. Walmart plans to expand its health supercenters; currently at 4 but plan for how you will respond before they move to your market. Howard University is partnering with digital Apps to help with diabetes management; crowded space but more research in this area is welcome. Finally, I talk a bit about "digital front doors" and 2 articles that cover the need for seamless patient experiences. I have a guest coming on within the next 2 weeks (Paddy Padmanabhan, CIO) to talk more about why this topic is important for CMIOs.

Interview with Michael Hasselberg Jul 10, 2020

Show notes

Michael is from the University of Rochester and recently published an article about the digital landscape in healthcare. U of R is doing some amazing things with outcomes data to deliver meaningful insights to patients and providers. Michael says "I see U of R becoming a digital first healthcare system", and I believe they are closer than most of us. Listen to what they are doing on this episode of CMIO Podcast.

Interview with Dr. Mark Toups Jul 02, 2020

Show notes

"And what I wanted to instill was curiosity. It was okay not to know. It was okay to be bewildered and to wonder, and to be curious and whatever we were curious about, we would come back and see could we find information about it?" Mark sent me a paper he authored in 1985 about the need for microcomputers to assist with information retrieval (written on an original Mac). As an internal medicine doctor he saw where the industry was heading over 35 years ago. He is probably the most humble, wise, and talented CMIO to never have a CMIO title.

CMIO News to Know for the Week of June 30 Jun 29, 2020

Show notes

I am back after a 1 week break, although I did record a show with Bill Russell from This Week in Health IT that will air on June 30th. I will send out a post on LinkedIn once it airs. This week I cover burnout that is NOT EHR related. Imagine that?!? Financial stress is hitting the primary care offices hard. Good news from AAFP as they enter phase 2 of the AI assistant and are looking for physician volunteers. I also cover the FDA approval of a new tool that captures respiratory rate without touching the patient (perhaps we will see a number other than 16 in the EHR). Also discuss the integration of a CRM with EHR and ADT data; essential combo for pop health. Finally, I cover a great article in HealthTech Magizine by Michael Hasselberg: https://www.healthtechmagazines.com/fast-following-amazon-to-the-patient-centered-healthcare-system/ . Another one of those Univ of Rochester crew doing some amazing things.

CMIO News to Know for the Week of June 15th Jun 15, 2020

Show notes

This week I cover stories about patients finding errors in their medical records; a lot of errors and some are scary. I go on a minor rant about that darn PAMA regulation and the burden it places on providers; there is an article that covers the burden but until you go and try it out you will not understand how useless this will be for everyone. I cover an interesting article about using Uber to reduce no-shows for vulnerable patients. And finally, I cover some of the legislation being proposed to keep telehealth in place permanently.

Interview with JD Whitlock, CIO about the CMIO/CIO Relationship Jun 12, 2020

Show notes

JD is the CIO at Dayton Children's hospital in Ohio and I reached out to him to discuss CMIO/CIO relationships. The reporting relationships for CMIOs varies widely but the most common are the CMIO reporting to the CMO or reporting to the CIO. An interesting dynamic develops when the resources the CMIO needs to be successful live in the CIO shop. The CMIO/CIO relationship becomes critical to getting things done.

CMIO News to Know for the Week of June 8 Jun 09, 2020

Show notes

This week I cover an article about inequities in digital healthcare, either due to lack of internet access or lack of devices. I also review what the state of Colorado is doing to make sure that telehealth is here to stay; we should all push for such legislation. There is an article about pay cuts to providers at Providence that is a bit scary. And I went on a bit of a rant this episode because there is an insurer in my area that is denying audio only visits for specialists, but they do cover it for primary care. So our sicker patients that need specialty care can't connect to their specialists and we have to make them come into the clinic. Doesn't make medical sense to me, so I suspect the rationale is financial. I'll keep you posted as I advocate for those patients that are either unable to get access in our rural community or who do not have the device to make the connection. Probably futile, but my heart is in the right place.

CMIO News to Know for the week of June 1 Jun 01, 2020

Show notes

Welcome to the first week of June and another episode of CMIOPodcast News to Know. This week I talk about non-contact patient monitoring solutions; cool tech if it works. I also cover an article about the potential for improved safety when risk management and clinical data is merged together. Requires resuscitating your director of risk management after you tell them you are consider this. Mayo clinic reveals a bit about their very sophisticated AI tools and what the future might look like. Finally, I wrap with a small rant about the difficulties in telehealth when some of our patients cannot get access to the tools they need to get a visit. We need some pressure on the wireless carriers to have any chance of making this better for our communities.

Interview with Dr. Will O'Connor, CMIO May 29, 2020

Show notes

Will had an early start in computing and healthcare (he clearly was one of those overachiever kids in high school) . His journey took him to the vendor side of healthcare where he worked for companies such as Zynx and now for TigerConnect as their CMIO. We talk about coronavirus, telehealth, and the importance of good communication tools to help in the crisis. His old, large, blue pager from Bellevue Hospital that only flashed one number at a time is not included in the list of good communication tools.

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