CMIO Podcast

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CMIO News to Know for the Week of July 28 Jul 29, 2019

Show notes

This week in the news I cover the UHS settlement with the DOJ, the Senate advancing a drug pricing bill, How Ascension got 100,000 additional visits this year with help from online scheduling, Major hospital groups recommend changes to HCAHPS survey, and an announcement from a company called Nanowear about a remote patient monitoring device. As always, I'll relate these stories to our CMIO world.

How to Build a Business Intelligence Team with Dr. Jonathan Kaufmann Jul 25, 2019

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Can you get the data you need when you need it? As CMIOs, we understand how the data gets in and are uniquely positioned to understand how to get it back out and make it useful to end users. Having a successful BI and analytics team requires the same skills as the informatics parts of our work. Listen to Dr. Jonathan Kaufmann (CMIO at BayHealth) describe how he did it at his system.

CMIO News to Know for the Week of July 21 Jul 22, 2019

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5 articles from the week that I read and found interesting from a CMIO perspective. John Sculley wrote a piece in Fortune about remote patient monitoring and the future of healthcare. The BMJ published an article about patient safety that resonated with me due to the discussions we are having around alert fatigue and preventing patient harm from medication errors. I also cover an article about interoperability (and how awful it currently is. I know you will agree). And more. Check it out and send me feedback to cmiopodcast@gmail.com

Problem Oriented Charting with Dr. Todd Burstain Jul 19, 2019

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Are your problem lists a mess? Well, Todd has solved that for Ochsner Medical Center. We will get very tactical today. Listen to how he did it, the challenges he faced, and what it took to get 80% of providers to use problem oriented charting. I apologize for the fan noise in the background, but it is summer in New Orleans and I guess the mic picked up the background noise. Nevertheless, great content from Todd and incredible results.

CMIO News to Know for the Week of July 15 Jul 16, 2019

Show notes

3 news stories and my list of 7 rants. 1) We do what is hard for IT if it makes it easier for the clinician. 2) We train our clinicians to a level of proficiency on our IT tools BEFORE they touch a patient. 3) An infinite number of alerts does not make us infinitely safer. 4) Our customers are not always right and we need to deliver a product that exceeds their expectations. 5) For IT to build trust, we must have transparency. 6) Operations determines the "what" and the "when", IT determines the "who" and the "how". 7) When training, we meet our providers where they are and deliver content in the format they need.

CMIO News to Know for the Week of July 11 Jul 11, 2019

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I cover 5 things in the news this week that I think CMIOs should follow. 1) The Microsoft and Providence St. Joseph Health partnership to create a cutting edge hospital should produce AMAZING things. Definitely follow this story. 2) Novant is moving their EMR data to the cloud, and many others will follow. 3) ICD-10 released their latest updates; as a CMIO that impacts our groupers. 4) HIMSS TV posted a 5 minute overview on Blockchain for healthcare. Worth a listen. 5) CMS has a RFI out there for Patients over Paperwork. Get your input submitted before August 12th.

The Home For Dinner Program Jul 06, 2019

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Does your system have a comprehensive training program for Health IT? In this episode I cover the creation of the Home For Dinner Program, an initiative designed to improve the onboarding, optimization, and retraining of providers. I cover the history of the program, the challenges it faced, and the resources required to make it a success. I'll put some of the slides I used when developing the program on the website in case you want to see more details. http://www.cmiopodcast.com

Patient Experience and the Impact of a CMIO Jul 04, 2019

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Today on CMIO Podcast I interview Dr. Stephen Beeson from Practicing Excellence. Stephen is a practicing physician at Sharp Healthcare and a national leader in patient and provider experience. There is a natural overlap between optimizing a provider and improving patient experience. We cover the role of the CMIO in patient experience, key factors to improving provider engagement, and the benefits of investing in clinicians. You can find more info about Dr. Beeson and the Clinician Experience Project at these sites below: https://practicingexcellence.com/ https://www.linkedin.com/in/stephenbeesonmd/ https://www.linkedin.com/company/practicingexcellence-com/ #patientexperience #CMIO #HealthIT

Advanced Practice Clinicians in Informatics Jun 28, 2019

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To get a different point of view on healthcare informatics, I interviewed Mairen Baunhofer, a nurse practitioner and associate Chief Medical Information Officer. We cover her journey to entering the informatics field, the challenges faced by nurse practitioners/physician assistants in informatics, and discuss what has been working well for her. It's a great 23 minute interview for clinicians interested in getting into the informatics field and it will also be interesting for the experienced physician CMIO to hear some of the similarities and challenges faced by a non-physician informaticist.

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