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Peering Issues, Internet Resilience, and Cloud Outage News | Pulse Update Dec 13, 2023

Show notes

Recent changes appeared to trigger a series of events for two peering points internationally—with very different impacts. Tune in to learn more about these incidents, why they differed, and the lessons they leave. Mike Hicks, Principal Solutions Analyst at ThousandEyes, will also cover the latest outage numbers and explore other recent incidents, including an Oracle Cloud outage and a duo of disruptions at Alibaba Cloud. For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-peering-issues?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse24_podcast - Interested in more outage analysis? Check out our Internet Outages Timeline, which covers several notable Internet outages and application issues from the past year, along with the lessons they leave: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse24_podcast ——— CHAPTERS 00:00 Intro 00:45 Optus Outage 02:07 AMS-IX Outage 06:50 Oracle Cloud Outage 08:39 Duo of Alibaba Cloud Incidents 09:44 By the Numbers 13:13 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?

Episode 36: The Future of Insight with a CX-Focused Approach Dec 12, 2023

Show notes

Matt Collins and Amanda Dalzell from Insight join Scott Schell to discuss the importance of their CX practice, and how their company is changing to focus on customer outcomes and results.

Cisco Optics Podcast Ep 51. If single-mode fiber seems like magic to you, listen to this (8 of 8) Dec 12, 2023

Show notes

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 51, we conclude our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We talk about fiber dispersion’s effect on communication and coherent optical signals. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Scaling To Meet the Black Friday Demand: Tips for IT Teams (aired 11/22/23) Dec 12, 2023

Show notes

As companies geared up for Black Friday, The Internet Report team shared some best practices for delivering great customer experiences and minimizing downtime during one of the retail industry’s biggest days of the year. Mike Hicks, Principal Solutions Analyst at ThousandEyes, covered some helpful case studies of Black Fridays that experienced some hiccups and what you can do to guard against similar disruptions. To learn more, check out the link below: https://www.thousandeyes.com/blog/internet-report-episode-54-black-friday-2023?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreport54_podcast *Originally aired November 22, 2023.

Understanding the Recent Workday and Cloudflare Outages | Pulse Update (aired 11/14/23) Dec 12, 2023

Show notes

Backend-related incidents have been a recurring theme in outages across 2023, caused by everything from data center issues and hardware mishaps to failures at common (shared) services. Recently, we saw two examples of these backend issues when data center power problems led to outages at both Cloudflare and Workday. Tune in to hear more about what happened at Cloudflare and Workday, as well as our analysis of disruptions at OneLogin and GitLab. For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-workday-cloudflare-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse23_podcast - Interested in more outage analysis? Check out our Internet Outages Timeline, which covers several notable Internet outages and application issues from the past year, along with the lessons they leave: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse23_podcast *Episode first aired on November 14, 2023.

Seamless Connections: ThousandEyes and Meraki Dec 07, 2023

Show notes

In this episode, host Brandon Copeland is joined by ThousandEyes Technical Solutions Architect Scott Eddy and Meraki Technical Solutions Architect Alek Zurawek. They deep dive into the new ThousandEyes and Meraki MX integration, the benefits for partners and their customers and how to leverage industry use cases. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

S4 E9: Talking Sales, Partnerships, and Leadership with Jeff Sharritts Dec 05, 2023

Show notes

AB sits down with Cisco’s EVP and Chief Customer and Partner Officer, Jeff Sharritts, for a great talk on the evolving dynamics between sales and the partner ecosystem. Jeff also dives into other topics such as what it means to be an effective leader, the importance of diversity to fostering company culture and driving better business outcomes, Cisco’s use of AI to improve customer experiences, and much more.

Episode 15: XDR and Zero Trust Policy in Security Dec 05, 2023

Show notes

Join our host, Shaun Roberts, in an insightful conversation with Poonam Garg, Cisco TAC Technical Leader, and Rob Gresham, Cisco Principal Technical Marketing Engineer, on cybersecurity threat detection and Cisco’s zero trust policy. Learn about Cisco XDR and how it can empower an organization’s security operations (SecOps) team to confidently respond to the most sophisticated threats with better visibility and actionable insights across networks, cloud, endpoints, email, and more.

Tech Stories - ep 05 - Hacking UCS like an old gaming console Dec 01, 2023

Show notes

In this episode, Ricardo Galvan tells us about the time a customer reported random UCS crashing for many months. He had to go on site and start hacking the server in order to debug it.

Cisco Optics Podcast Ep 50. If single-mode fiber seems like magic to you, listen to this (7 of 8) Nov 29, 2023

Show notes

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 50, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. She tells us about latency and low loss fibers. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

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