Cisco Podcast Network

Cisco ThousandEyes at Cisco Partner Summit Episode 2024 Nov 18, 2024

Find out how Cisco ThousandEyes is supporting Channel Partners, the latest and greatest on the integration with the AWS Migration Assistance Program, and a preview into what happened at Cisco Partner Summit 2024. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/

#12 with Grace Wanna Nov 14, 2024

Neste episódio do #12 Podcast, tivemos o prazer de ter como convidada a Grace Wanna, Engenheira Informática, que passou um mês na Cisco Portugal através do programa da Girl Move Academy. Oiçam este episódio para conhecerem melhor a Grace e a sua paixão pela tecnologia!

DORA & ITOps Best Practices; Plus BMO, Google Outages Nov 07, 2024

The Digital Operational Resilience Act (DORA) goes into effect on January 17, 2025, and financial institutions serving the EU will need to meet an enhanced set of requirements related to risk management, network resilience, and incident reporting. While DORA is directly applicable to EU financial institutions, it prompts important discussions about resilience and ensuring digital experiences that are relevant for all IT operations teams, regardless of industry or region. Tune in to the podcast to hear The Internet Report team and special guest Bernie Clairmont, Product Solution Architect at ThousandEyes, dive deeper into DORA. As usual, we’ll also unpack recent outages from the last few weeks, examining the DDoS attacks against the Internet Archive as well as some power and cooling problems at Google Cloud. We’ll also revisit a previous Azure outage and discuss the latest global outage numbers. ———  CHAPTERS: 00:00 Intro 01:20 DORA: What ITOps Teams Need to Know 18:38 BMO Disruption 21:16 Incident Retrospective: Azure Virtual Desktop Outage 25:00 Google Cloud Outage 27:47 Internet Archive Outage 29:35 Get in Touch ——— For more insights, check out the links below: - The Internet Report Blog: DORA & ITOps Best Practices; Plus BMO, Google Outages: https://www.thousandeyes.com/blog/internet-report-dora-itops-best-practices?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep1_podcast - White Paper: ThousandEyes and the Digital Operational Resilience Act (DORA): https://www.thousandeyes.com/resources/digital-operational-resillience-act-dora-white-paper?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep1_podcast - Blog: Introducing Adaptive API Monitoring: https://www.thousandeyes.com/blog/introducing-adaptive-api-monitoring?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep1_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Small Business, Big Solutions: Cloud Coverage with PTP Nov 07, 2024

While the cloud has become table stakes for businesses, what it enables companies to do remains almost limitless. From faster collaboration to powering machine learning, the cloud is the key for SMBs everywhere. But what does that look like in application? For a look into how the cloud is powering life sciences companies and how those learnings can apply to other SMBs, Ian is joined by Ethan Simmons, the managing partner of PTP, a top SMB partner of Cisco. Learn more about Cisco SMB solutions for cloud networking: https://www.cisco.com/site/us/en/solutions/small-business/networking/index.html Learn more about PTP’s offerings: https://ptp.cloud/services/

S5 E9: Talking identity security, MFA, and the vision and strategy for Cisco’s identity portfolio with Matt Caulfield Nov 01, 2024

AB sits down with Matt Caulfield, VP of Identity and Duo, Cisco Security, to talk about the vision and strategy for Cisco’s identity portfolio. This insightful conversation spans various topics, including multi-factor authentication (MFA), social engineering, and the integration of artificial intelligence (AI) in identity security technologies.

Tech Stories - ep 16 - The Return of X25 Nov 01, 2024

In this episode, we interview Alain Lanssiers, Service Provider Technical Leader at Cisco CX who knows more protocols than anyone around here. One day he casually decides to code a new feature for a protocol that was already old back then ...

Let’s Talk Status Pages & Salesforce, Microsoft Outages Oct 24, 2024

A recent Salesforce outage highlighted the limitations of status pages and the importance of considering a variety of data points when identifying the source of an outage. Tune in to hear The Internet Report team discuss what happened and why. They’ll also share insights from a recent Microsoft Outlook outage and cover the latest Internet outage trends. Listen now or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:48 Salesforce Outage 10:00 Microsoft Outlook Outage 14:43 Outage Trends: By the Numbers 17:22 Get in Touch ——— For additional insights, check out the latest Internet Report blog: https://www.thousandeyes.com/blog/internet-report-salesforce-microsoft-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep6_podcast And for more on troubleshooting digital experiences across owned and unowned networks, watch this webinar featuring The Internet Report’s Mike Hicks: https://www.thousandeyes.com/resources/apjc-troubleshooting-digital-experiences-across-owned-unowned-networks-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep6_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Balance In Life With Jason W. Gallo Oct 15, 2024

In this episode, Jason Marks, Gladys Kline, and their special guest Jason W. Gallo dive into the importance of balance in both personal and professional life. Jason W. Gallo shares his journey from growing up in Brooklyn to becoming a global VP at Cisco, offering insights into his career and personal experiences. Tune in to hear a candid conversation about finding purpose and growth while navigating the complexities of the tech world.

Small Business, Big Solutions: Buttoning up Security with Port53 Oct 08, 2024

AI is everywhere. Every business is talking about it, and seemingly everyone has used it in one way or another. Are we in an AI revolution? What does it mean for the future of work, and the corresponding cybersecurity concerns that come with it? Is the toothpaste out of the tube? To answer these questions and discuss what the future holds, our host Ian is joined by Omar Zarabi, President and CEO of Port53 Technologies, a top SMB partner of Cisco. Learn more about Cisco SMB solutions for security: www.cisco.com/c/en/us/solutions/…ness/security.html Learn more about Port53’s security offerings: https://port53.com/

ServiceNow, Microsoft & Workday Outages, Explained Oct 03, 2024

A recent certificate problem impacted ServiceNow, and other issues prevented users from accessing key cloud services including Microsoft 365, Azure Virtual Desktop, and Workday. Tune in to hear what happened during these incidents and a separate data center fire that caused a Reliance Jio outage for customers across multiple areas of India. Listen now or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:59 ServiceNow Outage 03:20 Microsoft 365 Outage 04:36 Azure Virtual Desktop Outage 05:50 Workday Outage 09:39 Reliance Jio Outage 13:06 Outage Trends: By the Numbers 15:16 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-workday-outage-access-issues?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep5_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Tim Carnes | From Rocket Scientist to SE Leader. How passion and curiosity have fueled his career Oct 02, 2024

Tim Carnes, VP, Global Solution Engineering shares his career journey, highlights, and why being a Cisco SE is the best job ever!

Talking wireless convergence, open roaming, 5G, and the future of Wi-Fi 7 with Matt MacPherson Oct 01, 2024

AB sits down with Matt MacPherson, Chief Technology Officer, Cisco Wireless, for an informative chat about the current state of Wi-Fi and cellular convergence, the importance of seamless roaming across Wi-Fi and cellular networks, and how Wi-Fi 7 is enhancing the user experience when compared to earlier Wi-Fi standards.

Tech Stories - ep 15 - Cruise Control Oct 01, 2024

Special episode where we interview 3 engineers : Tristan, Jaroslav and Maren who troubleshooted network issues on boats and cruise ships. Some even had to go on site on the cruise ... there could be worse interventions probably.

Managing Traffic During Peak Demand; Plus, Microsoft, Akamai Outages Sep 21, 2024

During high-traffic seasons like Black Friday or a much-anticipated product launch, maintaining good digital experiences for customers is vital. We’ve all heard tales of floods of eager shoppers crashing a website during a major sale—leaving them unable to make their coveted purchases. To guard against a breakdown like this during high-traffic periods, companies sometimes use various traffic management strategies such as digital waiting rooms. In this episode, The Internet Report team discusses the pros and cons of traffic management and looks at the different techniques used by ticketing platforms for the upcoming Oasis reunion tour concerts. They also cover an AT&T issue that impacted Microsoft, as well as disruptions at Akamai, Alibaba Cloud, and Cloudflare. Listen to the full episode now or use the chapters below to skip to the sections that most interest you. CHAPTERS 00:00 Intro 00:54 Oasis Reunion Ticket Issues 10:16 Microsoft Outage 13:00 Akamai Outage 14:40 Alibaba Cloud Outage 16:28 Cloudflare Incident 17:40 Outage Trends: By the Numbers 18:40 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-traffic-management-microsoft-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Episode 59- Orange Business - Sam Nchinda Sep 17, 2024

Join Scott Schell and Sam Nchinda, VP and Head of Business Services at Orange Business based out of Atlanta, GA. In this episode, they discuss their long standing 25-year partnership with Cisco and how they have found success through establishing their three-prong value proposition with: digital infrastructure, employee experience, and operational experience.

Episode 58 - ePlus - Customer First. Services Led. Results Driven. Sep 10, 2024

In this episode, Deanna Davenport, VP of Customer Success at ePlus (CX Global Partner of the Year) discusses their motto of "Customer first. Services led. Results driven." Tune in to hear the CX Global Partner of the Year discuss success with Partner Advanced Services, 96% renewal rates, 90% cSAT, and more.

The Current Subsea Cable Ecosystem: Resiliency & What’s Next Sep 06, 2024

Let’s dive into the fascinating world of subsea cables. With special guest Murray Burling—Executive Director of Oceans and Environment at RPS—we’ll explore the current subsea cable ecosystem and chat about what the future might hold. Tune in for insights on how important subsea cables are for today’s digital experiences, how decisions are made on where to place them, the consequences of cable cuts, and route diversity and Internet resilience. CHAPTERS 00:00 Intro 02:29 Current Subsea Cable Ecosystem 07:16 Subsea Cable Cuts 15:15 Route Diversity & Internet Resilience 18:51 What’s Next 22:05 Get in Touch ABOUT MURRAY BURLING Murray Burling is the Executive Director of Oceans and Environment at RPS. Murray has extensive experience as a consulting coastal engineer, oceanographer, and marine modeler, undertaking multifaceted studies in Australia, New Zealand, South East Asia, and the Middle East. He has managed the implementation of large web-based data and model applications and his team supports data acquisition and analysis for a wide range of industries developing and operating in the world’s oceans. These sectors include conventional and renewable energies, shipping, ports, and communications. He is also an expert in complex dataset analysis and visualization, and has authored and co-authored many technical reports and publications. Connect with Murrary on LinkedIn: https://www.linkedin.com/in/murray-burling-a527839a/ ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-subsea-cables?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Quantum Safe Cryptography Sep 04, 2024

Tune in to be in the know as Craig Hill, Mike Luken, and Andy Stewart explore the crucial role of quantum safe cryptography as we approach the quantum computing era and its potential impact on current encryption methods. Discover what you need to know and how Cisco is leading the way in delivering quantum safe cryptography. The discussion begins with an overview of the urgent need to migrate to post-quantum cryptography. In the U.S., Federal agencies have been mandated by National Security Memorandum 10 to transition their cryptographic systems to withstand quantum computing attacks by 2035. This directive, enforced by the President's Office, the Office of Management and Budget (OMB), and the Office of the National Cyber Director, aims to mitigate future risks posed by quantum computers. Globally, governments, financial institutions, hospitals, and other entities requiring secure information protection are also taking steps to incorporate quantum-safe cryptography. Although quantum computers capable of breaking current encryption do not yet exist, the National Institute of Standards and Technology (NIST), in collaboration with over 100 countries and experts, has recently released the first three finalized Post-Quantum Encryption Standards. Listen in as Craig, Mike, and Andy delve into the nuances, needs, and technical details of quantum safe cryptography, and learn how Cisco is preparing for the post-quantum world.

Episode 57 – Insight - Success Tracks and the Digital Selling Lifecycle Sep 03, 2024

This episode features Amanda Dalzell and Tony Mai from Insight Technologies. They discuss their success with integrating Success Tracks into their sales strategies and how this has accounted for positive changes in their operation and sales strategies and overall company growth through delivering premium services by leveraging the Digital Selling Lifecycle Experience.

Tech Stories - ep 14 - From Spanning Trees to saving trees Sep 01, 2024

In this episode, Esther Roure Villa remembers her days of troubleshooting Service Providers and spanning-tree loops. Esther is now a Sustainability Lead at Cisco and explains to us why it's way more technical than just a few buzzwords for good measure.

S5 E7: Talking Partnership, Purpose, and the Kansas City Chiefs with Bert Soto Aug 30, 2024

AB sits down with Bert Soto, Chief Diversity Officer and VP of Sales at TGS, the official technology provider for the Kansas City Chiefs, 2024 NFL Champions. They discuss TGS's growth from a small business to a full-service IT consulting firm, covering managed services, automation/AI, security platforms, and end-user devices.

Episode 56: Sustainability and Proactivity: An End-to-End Lifecycle Approach Aug 27, 2024

In this episode, Julie Greene from ComputaCenter discusses how they are leading the charge in sustainable IT solutions. Discover how their innovative approach to end-to-end lifecycle selling is not only helping customers achieve carbon neutrality but also driving significant cost savings and operational efficiencies.

Analyzing X’s Livestream & GitHub, Google Outages Aug 23, 2024

Explore the recent Google Cloud and GitHub outages, plus get insights from a network perspective into the August 12 X livestream event featuring Elon Musk and Donald Trump. In the case of Google Cloud, a power issue in one of its European regions impacted connectivity and affected several services and networking equipment. The problems disrupted connectivity into the region as well as some Partner Interconnect connections and associated routes between other Google regions. Traffic to and from GitHub.com encountered an issue when a database configuration change resulted in critical services unexpectedly losing connectivity. And when access issues during the August 12 X “Spaces” livestream were attributed to a network load-related issue, traffic behavior observed during the event suggested a different technical explanation. Tune in to learn more about these three events or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:47 Google Outage 05:03 GitHub Outage 11:26 X Spaces Insights 14:16 Outage Trends: By the Numbers 15:57 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-github-google-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Leadership Beyond The Field Lessons From Digit Murphy Aug 20, 2024

Jason Marks and Gladys Kline are joined by Digit Murphy, a trailblazing leader in sports and business, to discuss the vital role of women in leadership, sales, and technology. They explore the challenges and opportunities women face in these fields, sharing insights on how to break barriers, lead with confidence, and inspire the next generation of female leaders in the industry.

The Importance Of Time Management Aug 20, 2024

Jason Marks and Gladys Kline discuss the crucial role of time management for both sellers and leaders in the tech industry. They share practical strategies for boosting productivity, managing priorities, and making the most of your time to drive success in a fast-paced environment.

Focus On The Channel With Rhonda Henley, VP At Cisco Aug 20, 2024

In this episode, Jason Marks and Gladys Kline sit down with Rhonda Henley, VP of the Americas Partner Organization at Cisco, to dive deep into the dynamics of the channel.

The State Of AI With Matt Konwiser, CTO At IBM Aug 20, 2024

Jason Marks and Gladys Kline are joined by Matt Konwiser, Regional CTO at IBM, to discuss the current landscape and future of artificial intelligence. They explore the latest advancements, challenges, and opportunities in AI, offering expert insights into how AI is shaping industries and driving innovation.

The Evolution Of The VAR Aug 20, 2024

Jason Marks and Gladys Kline explore the transformative journey of VARs, discussing how the industry has evolved and what it takes to stay competitive. They dive into the critical shifts, emerging trends, and future opportunities that are redefining the role of VARs in the tech landscape.

Crafting A Podcast, With Jason Marks & Gladys Kline Aug 20, 2024

Jason Marks and Gladys Kline take you behind the scenes of building the BITS podcast, sharing their journey, insights, and challenges. They set the stage for the exciting episodes to come, offering a glimpse into the intersection of business, innovation, and technology that BITS will explore. Welcome to BITS (Business, Innovation, & Technology Show), hosted by Jason Marks, CEO of Techrategy. Join us as we delve into the spheres of business, innovation, and technology, delivering insights from industry-leading experts worldwide. Join us as we delve into the spheres of business, innovation, and technology, delivering insights from industry-leading experts worldwide. Each episode is crafted to empower tech CEOs, VARs, MSPs, SPs, sellers, account managers, and their executive teams with the insights and strategies essential for success. Whether you're at the helm of sales, guiding corporate leadership, or driving engineering initiatives, BITS serves as your ultimate resource for staying abreast of the latest trends, tackling challenges, and discovering solutions that shape the ever-evolving tech landscape.

Episode 55 – Driving Growth and Success with General Datatech (GDT) feat. David Watkins Aug 20, 2024

This episode features David Watkins, the VP of Software and Services at GDT. David shares the highlights of GDT’s significant growth, noting a 20% increase in services and 30% growth in enterprise agreements in Cisco's FY 24 year to date through Q3. Additionally, GDT has seen a 276% year-to-date growth in success tracks, emphasizing their focus on premium services.

Episode 54 - Better Together: Turning complexity into an advantage with Cisco and IBM Aug 13, 2024

In this episode, Kelly Ryan, VP of IBM Technology Lifecycle Services discusses how IBM TLS - built upon Partner Advances Services, a CX partner-branded and delivered offer - is being delivered to customers.

Why NetOps Is the Real MVP of the Sports World Aug 10, 2024

This week, The Internet Report team and special guest Dave Anderson—a tech industry veteran and co-host of "A Very Melbourne Podcast," which covers the Australian Football League and more—are chatting about how to assure great digital experiences at major sporting events. Large sporting events are always logistically complex, and today that’s even more the case with digital technology permeating every part of operational and experience delivery. And due to the real-time nature of live sports, any glitch can have a big impact on fan experiences—whether they’re at the stadium or joining in from their living rooms. For the teams managing this web of digital services that brings sports content to global audiences, it’s vital to guard against potential issues, as well as quickly detect and remediate problems when they do occur. Tune in to learn more or use the chapters below to skip to the sections that are most interesting to you. CHAPTERS 00:00 Intro 01:50 Digital Experiences in the Sports World 08:57 The In-Stadium Experience 13:18 Hybrid Sports: Catching the Game From Anywhere 18:38 Sports Betting & Digital Experiences 23:06 The Athlete Experience 29:00 Key Takeaways 31:48 Get in Touch ABOUT DAVE ANDERSON A tech industry veteran, Dave Anderson currently serves as the Head of Product Marketing and Strategy at Contentsquare. He also co-hosts "A Very Melbourne Podcast," which covers the Australian Football League and more. ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-digital-experiences-sports?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep1_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Tech Stories - ep 13 - Crash course : The RADKit special Aug 06, 2024

In this episode, we host our first non-Cisco guest Richard Atkin from ITGL. He tells us how he combines network engineering and programming in his job role with the help of Cisco RADKit, a free tool provided by Frederic Detienne whom we also invited on this episode ! When you have random access points crashing in your network, how can you automate the troubleshooting and more importantly expedite a solution ? Find out more at radkit.cisco.com

#12 with Madalena Martins Aug 06, 2024

Meet Madalena Martins, a project manager whose travels and studies in the sociology of emotions ultimately led her to Cisco. Tune in for a sneak peek of Madalena’s album (yes, she's also a musician!). This is an episode you won't want to miss!

Episode 53 – Sustainability and AI with ePlus and Schneider Electric Aug 06, 2024

In this episode of Partner Perspectives, Scott Schell sits down with Dan Farrell, SVP of Global Services at ePlus, and Larry Hahn, Director of Channel for Schneider Electric, to explore a transformative partnership with Cisco. Together, they discuss how their partnership is making sustainability tangible for customers. Learn about the innovative solutions driving real business value, the challenges of balancing AI and power consumption, and the strategic benefits for partners and customers. Tune in for an insightful conversation on the future of sustainable technology!

Small Business, Big Solutions: Securing and Connecting the Remote Workforce Jul 30, 2024

Cybersecurity, remote work, full stack observability, oh my! SMBs have got a lot on your mind. Worrying about securing their workforce wherever they work, shouldn’t be one of them. In this episode, we sit down with Glenn Davis, COO, and Timothy Connley, Partner Manager at IT Savvy, a Cisco partner. Tune in as we explore the technologies and strategies that companies need to enable their workforce, enhance the remote and in-office work experience, and empower SMB IT infrastructures. Discover how to navigate the challenges of hybrid work environments, ensure robust security, and maintain productivity and connectivity seamlessly, no matter where your workforce is. Learn more about Cisco solutions for small and medium businesses here: www.cisco.com/c/en/us/solutions/…mall-business.html

Unpacking the CrowdStrike Update, Azure Outage, & More Jul 26, 2024

On July 19, many organizations around the globe—including airlines, banks, and hospitals—experienced outages as Windows machines reportedly got stuck in a boot loop that ultimately resulted in the Blue Screen of Death (BSOD). These disruptions had a common source: an update from CrowdStrike, a managed detection and response (MDR) service used to protect Windows endpoints from attack. Tune in to hear The Internet Report team’s insights on this CrowdStrike update and the ensuing IT outages. We’ll also dive into the separate Azure outage that occurred just hours before, as well as some other recent disruptions. ——— CHAPTERS: 00:00 Intro 00:48 CrowdStrike Sensor Update Incident 05:40 Azure Outage 10:47 Workday Outage 12:11 Grammarly Incidents 14:36 Outage Trends: By the Numbers 16:57 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-crowdstrike-update-azure-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep6_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

S5 E6: Talking Outshift by Cisco and Business Incubation with Papi Menon Jul 26, 2024

AB sits down with Papi Menon, VP of Product Management at Outshift by Cisco, to discuss Outshift’s charter to foster new and cutting-edge tech ideas and tools to help technology teams succeed in the future. Building successful products is not an overnight effort, and this enlightening conversation emphasizes the critical roles of commitment and patience in guiding a new product from its initial concept to market launch.

#12 with Mohamed Hellal Jul 25, 2024

The 6th episode of our #12 Podcast is live! Get to know better Mohamed Hellal, Account Manager at Cisco. Know more about Mohamed's journey from Algeria to Portugal, the importance of strong values, a supportive family foundation, and his love for football. Discover his insights on Sales and delve into his thesis on Hybrid Work and its impact on the corporate world. Tune in!

Cisco Optics Podcast Ep 58. The smartest data center operators use multi-mode fiber - do you? (7/7) Jul 23, 2024

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 58, we conclude our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We continue with the reach of high speed standards for multi-mode fiber and the impact on data center deployments and then close with chromatic and modal dispersion. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 52 - Jennifer Craine - Live from Cisco Live! Jul 23, 2024

Join Jennifer Craine, Sr. Director of Software and Services of the Americas Partner Organization as she dives into derisking, renewals, adoption, recurring revenue, and the important role that partners play.

Twitter to X: Charting Performance and Outages Jul 16, 2024

On May 17, X reached a major milestone when the social media platform completed its full migration from twitter.com to x.com. While the number and frequency of outages did increase after the company’s acquisition by Elon Musk, following the domain migration, there don’t appear to have been any significant disruptions to the X.com platform. In this week’s podcast, The Internet Report team discusses what they observed during (and after) the domain migration, and analyzes X’s performance pre- and post-acquisition. ——— CHAPTERS: 00:00 Intro 00:55 Performance in the Twitter Era 05:13 The Sale and Post-sale Periods 12:25 Domain Migration 15:47 Outage Trends: By the Numbers 17:34 Get in Touch ——— For more insights, explore the domain migration in the ThousandEyes platform (no login required): https://avlwlcpshpfzyqsusguxxurkhgexgpxx.share.thousandeyes.com ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Episode 51 - Chris Dexter - Live from Cisco Live! Jul 16, 2024

Join Chris Dexter, VP of Global CX – TAC Engine as he discusses the three bodies of work for generative AI and how it is driving efficiency and adding real value (not just curiosity value) for partners and customers.

Episode 8 - Engineering Your Brand: Digital Strategies for Career Growth and Customer Impact Jul 10, 2024

In Episode 8 of SE Unleashed, "Engineering Your Brand: Digital Strategies for Career Growth and Customer Impact," host Marc Moffett chats with social media influencers Alexis Bertholf and Wes Noonan about the power of digital branding. They break down how today’s engineers can use social media to boost their careers and impact their customers. The discussion is packed with practical tips for creating a personal brand without relying on a marketing team. Tune in to learn how to take control of your online presence and turn it into a professional asset!

Cisco Optics Podcast Ep 57. The smartest data center operators use multi-mode fiber - do you? (6/7) Jul 09, 2024

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 57, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into the reach of future high speed standards for multi-mode fiber. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. One quick note: You'll hear Hao mention a 100m reach fiber that they're working on. Since we recorded this, Corning has launched that fiber. It's their ClearCurve OM3 XT and OM4 XT multimode fiber. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Lynley Noviello & Walter Jones | Creating and Fostering Meaningful Partnerships Jul 09, 2024

In today's episode we will hear from Lynley and Walter on how to create, foster and build meaningful partnerships to create an impact. Thank you for tuning in and hope you enjoy this episode with our 2 guests.

Episode 50 - Denzil Samuels And Pete Davis - Live from Cisco Live! Jul 09, 2024

Join Denzil Samuels, VP of CX Partner Success and Pete Davis, Director of CX Partner Success as they dive into profitability, making an impact and being in a first-mover position as a Cisco partner.

Tech Stories - ep 12 - Rogue One - A Cisco TAC Story Jul 01, 2024

In this episode, Tiago Antunes takes remote troubleshooting to the next level where guiding someone collecting a wireless packet capture on site allows to figure out who is messing up with the warehouse Wi-Fi network. 00:00-Introduction 1:12-Tiago Antunes 1:50-Warehouse Wi-Fi shenanigans 18:40-Talking Web Summit

#12 with Inês Lille Jun 27, 2024

Our 5th episode of #12 Podcast is out! Get to know one of our Project Specialist interns, Inês Lille. From her long lasting admiration for Cisco (thanks to her mom), to her engineering background, reading and gaming passion… Tune in to learn more about her!

Cisco Optics Podcast Ep 56. The smartest data center operators use multi-mode fiber - do you? (5/7) Jun 25, 2024

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 56, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into the various multi-mode fiber standards, transceiver wavelengths, and future transceivers for multi-mode fiber. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. One quick note: You'll hear Hao mention the need for a 100m reach fiber. Since we recorded this, Corning has released such a fiber. It's their ClearCurve OM4 XT multimode fiber. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 49 - Sandeep Milar - Live from Cisco Live! Jun 25, 2024

Join Sandeep Milar, Cisco’s VP of CX Product Management as he discusses how Cisco “builds with Partner in mind.” Get a view behind the scenes of how product management operates, a sneak peek of what the CX Product Management team is working on, and a thorough understanding of how partner is top of mind regarding product management strategy and upcoming launches.

Insights From Outages at Starlink, Schwab & Internet Archive Jun 21, 2024

Three recent outages at Starlink, Charles Schwab, and the Internet Archive highlight key reminders for NetOps teams around backup options, the role of intelligence, and understanding your end-to-end service delivery chain. A subset of Starlink users were unable to establish a connection; some users of Schwab.com and its apps may have found themselves unable to transact or trade due to an authentication issue; and the Internet Archive and the Wayback Machine were intermittently overwhelmed by unexpected traffic floods. Tune in to learn more about what happened and why, or use the chapters below to jump to the sections that most interest you:   CHAPTERS: 00:00 Intro 00:54 Starlink Outage 07:35 Charles Schwab Outage 10:20 DDoS Attack Impacts Internet Archive 13:33 Outage Trends: By the Numbers 16:12 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-schwab-starlink-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Small Business, Big Solutions: The SMB Partner Edge - Uncovering the Opportunity Jun 18, 2024

Join us for the second episode in a special series of the Small Business, Big Solutions podcast. In these episodes, which are geared toward Cisco partners and distributors, we sit down with some of the brightest minds on the Cisco SMB team and share insider knowledge and resources guaranteed to ignite growth in the SMB space. In this episode, we delve into the dynamic and promising landscape of the SMB (Small and Medium Business) market. With SMBs shifting back into a growth mindset and projecting impressive growth rates of up to 68% over the next few years, there is a unique opportunity for Cisco and our partners to deliver outstanding outcomes for their customers. Tune in to discover how you can leverage these insights to empower SMBs and drive mutual success in a rapidly changing market. Learn more about Cisco solutions for small and medium businesses here: https://www.cisco.com/c/en/us/solutions/small-business.html

Episode 48 - Rhonda Henley - Live from Cisco Live! Jun 18, 2024

Ep 48: Live from Cisco Live - “Partner loyalty is earned by us. It is not owed to us.” In this episode, Scott Schell speaks with Rhonda Henley, Vice President of Americas Partner Sales at Cisco about the latest Cisco Live announcements, partner profitability, and a glimpse into how partners are influencing the ability to drive Cisco strategy.

Cloud Outages Rise & Other H1 2024 Internet Outage Trends Jun 14, 2024

Believe it or not, we’re already about halfway through 2024. Looking at the outage data from this year so far, we see continued evolution, following patterns observed over the past few years. Notably, the percentage of cloud service provider (CSP) outages is still increasing—though at a more accelerated rate than seen in recent years. Tune on to learn more about this trend and other themes we’re noticing in the Internet ecosystem, as well as tips for how IT teams can respond to these evolving challenges. ——— CHAPTERS: 00:00 Intro 01:14 Cloud Incident Trends Accelerate 13:56 Blending Real Usage Data With Synthetics 16:35 AI & NetOps 20:52 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-cloud-outages-rise-2024-trends?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Cisco Optics Podcast Ep 55. The smartest data center operators use multi-mode fiber - do you? (4/7) Jun 11, 2024

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 55, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into power consumption considerations, fiber coupling efficiency, and multi-mode fiber standards. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 47 - Rodney Clark - Live from Cisco Live! Jun 11, 2024

Live from Cisco Live! - Join Rodney Clark, our SVP of Partnerships and SMB at Cisco Live with the latest news on updates, partners, and what's to come.

#12 with Ruben Ferreira Jun 04, 2024

Cisco Portugal’s Podcast - #12 – has officially launched its 4th episode with Ruben Ferreira! Ruben is a Client Operations Delivery Analyst who volunteered himself to be a part of the podcast. Tune in to hear about his unique career path starting in hospitality, his passion for cooking, office life, and many other interesting bits.

What does your Women In Tech community look like? "A community open to all" Jun 04, 2024

A podcast series talking to our UKI Women of Cisco Partner & Customer community. A food for thought series on the insights of how not only Cisco, but our partners and customers are tacking topical headline issues and thriving in today’s tech industry.

Tech Stories - ep 11 - Switching Gears: The Flicker Board Fiasco and the Intricacies of SD-Access Jun 01, 2024

00:00 Introduction 02:30 Nathan flies to Malaysia 13:00 Discussing SD-access and switching In this episode, Nathan Pan, Switching and SD-access Technical Leader, tells us about his trip onsite to Malaysia. We engage on a long discussion about Cisco SD-access as well as the evolution of switching technologies.

Cisco Optics Podcast Ep 54. The smartest data center operators use multi-mode fiber - do you? (3/7) May 28, 2024

In Episode 54, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We go into more detail about multi-mode fiber and its overall solution-level cost benefits. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Carrie Palin, SVP and CMO | Leadership Journey and Fostering Organizational Health for its People May 27, 2024

In today's episode of the Cisco Leadership Podcast, we will hear from Carrie Palin, SVP and Chief Marketing Officer at Cisco. In this discussion we will hear about her professional journey through leadership, experience at Cisco and what is most important in building high performing teams. Thank you for tuning in.

Meta and Salesforce Tackle Intermittent Issues May 25, 2024

When it comes to assuring great digital experiences for your users, intermittent issues can be incredibly difficult to discover and diagnose because the service is both working and not working simultaneously—or, it may simply be running slow. Some users may experience issues, while for others, everything will work just fine. In this week’s episode, The Internet Report team will explore the complexities that intermittent issues can bring by examining two recent incidents at Meta and Salesforce. They’ll also cover an automation bug at Google Cloud that caused problems for a range of customers, as well as recent Internet outage trends. Listen now or use the timestamps below to jump to the sections that most interest you: CHAPTERS 00:00 Intro 01:00 Meta Disruption 05:07 Salesforce DNS Disruption 10:08 Google Cloud Issues Impact Spotify, GitLab, and More 15:09 Outage Trends: By the Numbers 17:14 Get in Touch ——— For more insights, check out the related Internet Report blog: https://www.thousandeyes.com/blog/internet-report-meta-salesforce-disruptions?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Small Business, Big Solutions: The SMB Partner Edge - Drive Business with Managed Services May 23, 2024

Partners only! Join us for the first episode in a special series of the Small Business, Big Solutions podcast. In these episodes, which are geared toward Cisco partners and distributors, we sit down with some of the brightest minds on the Cisco SMB team and share insider knowledge and resources guaranteed to ignite growth in the SMB space. In this episode, we explore Cisco's innovative approach for managed service providers through MSP Expressway for SMB, offering low-touch, scalable managed service solutions tailored to SMB needs. With Managed Services emerging as the powerhouse route to market, we hope to help partners and distributors capitalize on this promising sector, queueing up transformation in the SMB landscape. Tune in to learn how Cisco is redefining its SMB strategy, poised to capture a larger market share and empower SMBs with smarter, more secure, and productive network solutions.

WWT ThousandEyes Partner Of The Year May 21, 2024

In this episode, host Brandon Copeland is joined by ThousandEyes Partner of the Year 2023, WWT. They discuss how they built their ThousandEyes practice, how they received executive buy-in, and the lessons they learned along the way. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

Episode 18: One Cisco Many Careers May 15, 2024

Hear from Valérie Poulain, Cisco Sales Business Development Manager for Paris Olympics 2024, and Andrea Vitali, Cisco Solutions Development Architect, as they discuss their experiences with One Cisco, Many Careers. For questions, comments, or feedback, please contact cisco-techinsiders-podcast@cisco.com

Episode 46: Brian Dixon - CDW on Moments that matter – EAs, Software Adoption, and Customer Lifecyc May 15, 2024

On this episode, Scott Schell sits down with Brian Dixon at CDW to discuss the moments that matter around Enterprise Agreements (EAs), software adoption, and the customer lifecycle across the two.

Cisco Optics Podcast Ep 53. The smartest data center operators use multi-mode fiber - do you? (2/7) May 14, 2024

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 53, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into the difference between single-mode and multi-mode fiber. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Outages at X, google.com, and jsDelivr + Why Details Matter May 10, 2024

Explore what happened during recent outages at google.com, X (formerly Twitter), and CDN service jsDelivr. The Internet Report team will also discuss why a detailed understanding of every component in your service delivery chain is vital to maintain the availability and resiliency of your service. If even one component encounters challenges, the entire service can be impacted. In jsDelivr’s case, for example, the detail at issue was an expired cert, which created problems serving content and impacted many websites that rely on the CDN service. Listen now to learn more or use the timestamps below to jump to the sections that most interest you: CHAPTERS: 00:00 Intro 00:52 google.com Outage 05:26 X Outage 10:33 jsDelivr Outage 15:02 Outage Trends: By the Numbers 17:27 Get in Touch ——— For more insights, check out the links below: - The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-x-jsdelivr-google-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep1_podcast - Explore the X and google.com outages in the ThousandEyes platform (no login required): X outage: https://aitcvdgvbgkzdxlzjvazipwezvmjeljr.share.thousandeyes.com google.com outage: https://azraqdwpahxlrnviylmbvpumoonabsnh.share.thousandeyes.com ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week to hear the Internet experts at ThousandEyes share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

S5 E5: Talking Cisco ThousandEyes with Joe Vaccaro May 10, 2024

AB sits down with Joe Vaccaro, GM, Cisco ThousandEyes, for a great conversation on the unique technology of ThousandEyes and how it is becoming the de facto digital experience assurance solution across Cisco products and beyond, helping customers deliver excellent digital experiences. Beyond the tech talk, Joe also discusses his passion for family, the great outdoors, and a lot more.

Small Business, Big Solutions: Turning the Scary into Secure May 07, 2024

When it comes to cyber security, you're not just protecting your business, you're also protecting your employees and clients. As a small or medium business, the threat of cyber security attacks are imminent. The reality is, you have to be prepared to survive an attack, not prevent one. In this episode, we recap previous conversations that host Ian Thompson has had with guests around the topic of cyber security. He explores sobering statistics, essential strategies, and tangible steps every business should take to protect itself in an increasingly digital world. Learn more about Cisco solutions for SMBs at cisco.com/go/smb.

Tech Stories - ep 10 - Firewalls play "Tag ! you're it !" May 01, 2024

In this episode, we interview Justin Roberts, Technical Leader in Next-Gen Firewalls in the US. He takes us, in a very technical episode, through the artchitecture of Cisco Firewalls, how they work and how performance and security are two concepts that are very related. In this story, a customer is seeing applications performance issues after the start of Covid as employees all work from home. However, load is not the problem and their beefy security appliances should handle it without any problem. Where could the problem be ?

Cisco Optics Podcast Ep 52. The smartest data center operators use multi-mode fiber - do you? (1/7) Apr 30, 2024

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 52, we begin a new conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We begin with his start in semiconductor lasers for telecom before switching to fiber lasers. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 45: Partner Profitability, Sustainability, and Longevity with Gabby McGee Apr 30, 2024

Join Gabby McGee, Cisco's Partner Renewals Leader for EMEA as she navigates partner profitability. “Profitability is about sustainability and longevity for partners. It’s exactly about relevance. If our partners aren’t profitable, they likely can’t continue to operate, and they certainly can’t reinvest and grow.”

Inside the ChatGPT Outage & More News | Pulse Update Apr 26, 2024

Go under the hood of a ChatGPT outage, H&R Block’s Tax Day disruption, and more incidents from the past few weeks. The Internet Report team will also discuss Microsoft’s update on recent subsea cable cuts and the latest global outage trends. ——— CHAPTERS: 00:00 Intro 00:57 ChatGPT Outage 03:35 Revisiting West Coast of Africa Cable Cuts 09:07 H&R Block Outage 11:32 Sky Mobile Outage 12:25 Outage on unpkg CDN 14:06 PlayHQ Outage 16:40 Outage Trends: By the Numbers 19:33 Get in Touch ——— For more insights, check out the links below: - The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-chatgpt-outage-more-news?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse34_podcast - Explore the ChatGPT outage in the ThousandEyes platform (no login required): https://akhdjionjdupmjvkqfyigkaorlxgzgir.share.thousandeyes.com - Review Microsoft’s post-incident report on the west coast of Africa cable cuts (see the entry labeled March 14, tracking ID: VT60-RPZ): https://azure.status.microsoft/en-gb/status/history/ - Also watch Microsoft’s related Azure Incident Retrospective video: https://www.youtube.com/watch?v=ypU_UuwW_w8&list=PLmsFUfdnGr3xomlYbZPAYTtFdkcvbv2ye ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

People Of Sustainability Apr 22, 2024

This Earth Day we celebrate the people behind #sustainability efforts at Cisco! In this episode of CX EMEA Unplugged, we meet Esther Roure Vila, Saumya Dubey, and Tiziano Canovai, and we find out how a surfer, a PhD student, and an avid camper brought their passion for sustainability to Cisco.

S5 E4: Talking All Things Sustainability with Denise Lee Apr 18, 2024

B sits down with Denise Lee, Cisco’s VP Engineering Sustainability Office, for a great chat on a wide range of sustainability topics, from circular design to embedding sustainability principles into business practices to achieving overall sustainability goals. This is also a great conversation for anyone looking to explore the diversity within sustainability roles that exist at companies like Cisco.

Episode 44: Finding Value in Success Tracks and The Gift with Purchase (CX Cloud) Apr 16, 2024

Join Dana Abrams, our Success Tracks Partner Go-to-Market Strategy Lead as she discusses Success Tracks and how partners benefit and monetize from CX Cloud, PX Cloud, APIs, and service creation only offered through Success Tracks.

WhatsApp & Apple Outages; Plus ITOps Tax Day Survival Tips Apr 13, 2024

With tax season coming to a close in the United States, IT teams at tax preparation companies and other organizations in the industry will be taking extra care to make sure that their systems can handle a spike in traffic due to a potential last-minute rush of filings. Tune in to hear The Internet Report hosts discuss how IT teams can navigate major spikes in demand and give customers the best possible digital experience, whether it’s Tax Day, Black Friday, or another high-traffic period. They’ll also unpack recent outages at companies including Apple and WhatsApp, and explore why a sudden reduction in page load times may indicate functional issues rather than true improvements to the customer’s digital experience. ——— CHAPTERS: 00:00 Intro 01:11 Navigating U.S. Tax Season and Spikes in Demand 06:37 Pulse Update: Outage Analysis 06:40 Apple Outage: App Store, TV+, and Music 13:35 WhatsApp, Other Meta Services Disrupted 15:04 Square Outage 17:19 Performance as a Cyber Indicator: XZ Utils 20:48 Panera Bread Outage 22:33 Ray AI Disruption 24:13 Outage Trends: By the Numbers 27:05 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

#12 with Dragan Marjanovic Apr 09, 2024

In this episode you will get the chance to meet Dragan Marjanovic, Cisco Consulting Engineer! Tune in to discover more about Dragan's career path, his transition to life in Portugal, sharing the same Padel appreciation as our host Rodrigo, and many other insights.

Simplifying the Complex: Building a ThousandEyes Practice Apr 02, 2024

In this episode, host Brandon Copeland is joined by Tanner Bechtel, Global Leader of Partner Solutions at ThousandEyes, where they deep dive into the intricacies of building a successful practice. From the initial conversations within your organization, to mitigating roadblocks along the way, this episode is packed with advice to ensure your success on this practice building journey. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

Episode 43: No pranks, all podcast: Introducing the CX Partner Framework Apr 01, 2024

In today’s episode, Scott Schell talks with Steve Dock from CX Partner Marketing to get a glimpse behind the scenes of the intensive, yet minimally disruptive rebrand efforts for the CX Partner Framework content and learning resources. For access to Blackbelt Trainings, please visit https://ebooks.cisco.com/story/your-cx-service-strategy/.

Tech Stories - ep 09 - April's fool - 2 truths and a lie Apr 01, 2024

In this episode, Jaroslav Gawron, Ivan Shirshin and Rik Boven tell us 3 crazy stories. However, only 2 are true. Will you be able to find out which one is the fake one ?

How Third-party Issues Led to McDonald’s, DMV Outages | Pulse Update Mar 30, 2024

The end-to-end delivery of modern digital services can introduce a complex web of dependencies and failure points, which can stem from direct relationships as well as third-party providers, introducing layers of abstraction for operations teams to keep track of. Managing this complex ecosystem can be challenging. Unexpected issues may arise from seemingly insignificant components, surprising even the largest, most technologically sophisticated organizations. For example, in recent weeks, problems at third-party providers led to outages at McDonald’s and the Department of Motor Vehicles. Tune in to the episode to hear what happened and explore other incidents from the last couple of weeks. ——— CHAPTERS 00:00 Intro 01:09 Payment and Ordering Systems Cut Out at McDonald’s 04:36 Disruptions at the DMV 08:48 Cable Cut in West Africa 10:16 Another Fiber Cut, but With Layered Redundancy 14:12 PlayStation Network, GeForce Now Experience Issues 16:21 Get in Touch ——— For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-mcdonalds-dmv-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse32_podcast - Explore the Africa undersea cable cut in the ThousandEyes platform (no login required): https://alxucgibmtsxarllvvybwfagzkvvlokf.share.thousandeyes.com/ ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Episode 5: Cybersecurity "Whack a Mole" with Randall Coffelt & Larry Edie Mar 29, 2024

“Organizations are increasingly aware that they may not be as prepared as they should be for cyber incidents and are starting to understand the potential financial impact of downtime.” This was an eye-opening discussion with two of the best! Check out this awesome conversation with Randall and Larry, who joined From the Field to chat about importance of cybersecurity in today's business landscape, the challenges in cybersecurity including evolving threats and lack of correlation across platforms, and solutions for optimizing cloud environments and concerns about quick recovery from cyber incidents. During the conversation we explored the development of solutions that can correlate events from any platform and provide comprehensive attack vector analyses. Discussed solutions and efforts for optimizing cloud environments and providing lifecycle management and visibility, particularly in terms of operationalizing and minimizing impact on the organization. And considered the need for tools that can automate and maintain consistent policies across multiple clouds, reducing potential misconfigurations. Randall and Larry make several outstanding observations on the current state of security; There is a general level of confidence across different market segments, but there are still worries about visibility, workforce, and misconfigured tools; Challenges in cybersecurity related to including constantly evolving threats on core business and extended supply chains, such as dictionary attacks on VPNs, and the pressure on security teams from constantly playing "whack-a-mole"; Different teams with different toolsets, leading to a lack of correlation and integration across platforms; And, Cloud environments presenting challenges such as complex configurations and mismanagement, and the need for visibility, automation, and consistent policies.

Episode 5: Making Genuine Connections with Karina Loor Mar 22, 2024

In this episode, hosts Eric and Val engage in a conversation with Karina Loor, a US Navy Surface Warfare Officer Veteran and Partner Account Manager at Cisco Systems. Karina's journey unfolds as she recounts her remarkable life story, beginning as an immigrant from Ecuador and navigating her way into the military. The narrative expands to her experiences attending school in the United States, securing an NROTC scholarship, and achieving distinction in her career as a Navy Surface Warfare Officer. Karina further dives into her academic achievements, highlighting her graduation from George Washington University and the attainment of an MBA from the University of North Carolina. The discussion offers a glimpse into the challenges and triumphs of her military service, providing valuable insights for listeners. As the conversation shifts to her corporate career at Cisco Systems, Karina shares practical advice for individuals undergoing transitions, drawing from her own experiences of adapting to change. Whether it's a first-time transition or the fourth, Karina's wisdom provides a guide for navigating the complexities of career shifts, making this episode a resourceful exploration of resilience, education, and professional growth.

Episode 4: Life, Surfing and Tech with Valerie Bennett Mar 22, 2024

In this episode, hosts Eric and Nicole welcome Valerie Bennett, a multi-faceted individual with a background as a surfer, technologist, and US Marine. Valerie shares her compelling journey, recounting her transition from the Marine Corps into technology. The conversation delves into the valuable lessons she has learned throughout this transformative journey and explores how she has managed to sustain a strong sense of purpose. Listeners are treated to insights into the intriguing connection between Valerie's passion for surfing and her successful career in the tech industry. The episode unravels the parallels between these seemingly disparate worlds, inviting the audience to discover the unique intersections of surf culture and the fast-paced, innovative landscape of technology. Valerie's narrative offers inspiration and practical wisdom, making this episode a captivating exploration of resilience, adaptation, and the diverse paths that lead to fulfillment in both personal and professional arenas.

S5 E3: Talking the partnership between technology and inclusive culture with Adele Trombetta Mar 21, 2024

AB welcomes Adele Trombetta, Cisco’s SVP and GM, Cisco CX EMEA, for a fun and spirited conversation on her passion for technology and her mission to create an extensive inclusive culture program in EMEA. From her days as a young mechanical engineer to her current role as a CX leader at Cisco, Adele’s story is a perfect example of how even in an industry overwhelmingly dominated by men, being a woman AND a super successful tech leader at the same time is an achievable goal.

Episode 42: Greater Together: Creating the best possible CX that delivers profitability for partners Mar 19, 2024

In this episode, Scott Schell talks with Pete Davis about the latest updates within CX Partner Success and how partners are benefiting from a “Greater Together” approach through lifecycle selling and digital-first business models.

Meta, LinkedIn, and Comcast Outages, Explained | Pulse Update Mar 16, 2024

Over a two-day period this past week, major social media platforms—Meta’s Facebook and Instagram, LinkedIn, and Discord—all experienced disruptions. In the same timeframe, Comcast was also impacted by an outage that affected access to specific services and applications. Meta experienced issues with its log-in process, Discord navigated unexpectedly high load volumes, Comcast dealt with 100% packet loss in part of its backbone, and—the following day—LinkedIn worked its way through a backend issue. These incidents each leave valuable reminders for NetOps teams as they seek to minimize downtime and assure exceptional digital experiences. Tune in to the episode to learn more and also gain insight into the latest outage numbers and trends. ———  CHAPTERS: 00:00 Intro 00:58 Comcast Outage 05:09 Meta Outage 09:38 Discord Disruption 10:25 LinkedIn Outage 13:22 DIRECTV Service Disruption 15:25 Outage Trends: By the Numbers 17:03 Get in Touch ——— For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-meta-linkedin-comcast-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse31_podcast - Explore the outages in the ThousandEyes platform (no login required): Comcast Outage: https://afplzaqpehynhosldcqefycfhqqcrbzh.share.thousandeyes.com LinkedIn Outage: https://anxjzezcpptrnpodjucgzzixdkldguzm.share.thousandeyes.com - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse31_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Episode 7 - Bold Moves Unleashed: Tales of a Fearless Engineering Journey with Nadine Fakhoury Mar 11, 2024

This episode unveils the compelling journey of Nadine Fakhoury, an engineering leader whose path was shaped by resilience, curiosity, and a series of bold moves. Coming from a vastly different cultural background, she faced and overcame significant challenges, demonstrating the profound impact of adapting to new environments and embracing change. Her love for technology was sparked not just by an inherent curiosity but also through the courage to explore the unknown and make pivotal decisions at critical moments of her life. We delve into the "What if" moments that punctuated her career, exploring how these crossroads were navigated with bravery and strategic choices. These decisions, often bold and against the grain, were instrumental in propelling her from one achievement to another, illustrating the power of taking risks and stepping out of comfort zones. Join us as we explore the story of a tech leader whose journey is a testament to the strength found in daring to ask "What if" and the transformative power of bold moves in shaping one’s destiny in the tech world.

Tales From Cisco Live EMEA 2024 Mar 08, 2024

In this episode, host Brandon Copeland and co-host Craig Vario are joined by Tony Finn, Director of EMEA Channel Sales at ThousandEyes, where they disect all that happened at Cisco Live EMEA 2024 where ThousandEyes had their biggest channel presence to date. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

Episode 4: Defining Sustainability Strategy with Mary de Wysocki, Cisco Chief Sustainability Officer Mar 07, 2024

Today we're diving into a topic at the forefront of global innovation—sustainability in business. In this episode, we're honored to have two distinguished guests. Joining us is Cisco's Chief Sustainability Officer, Mary de Wysocki, whose vision and leadership are driving Cisco and its partners and customers towards a greener future. Interviewing Mary is the Founder and CEO of CyberSN, Deidre Diamond. Together, they'll share personal journeys, industry insights, and actionable strategies for embedding sustainability into the core of your business. So, buckle up as we explore the synergy between success and sustainability, right here, on From the Field.

Episode 3: Choosing Your Own Adventure, Marines to Tech Executive with Morgan Mann Mar 05, 2024

Welcome to this week's episode of Line of Departure, where Eric and Ben dive deep with Morgan Mann, from his time serving in the Marine Corps to his current role as Vice President of Transformation at Cisco. In this episode, Morgan chats with us about his passions for the outdoors, family, national security issues, along with the challenges and opportunities he faced transitioning from the military to the private sector. We explore how Morgan found purpose beyond the Marine Corps, navigating the tech startup world before re-affiliating with the Marines post-9/11. His multiple deployments to Iraq and Afghanistan offer profound insights into the post-9/11 veteran experience integrating into corporate life. Throughout our conversation, Morgan reflects on the importance of proactive career management, highlighting the need to break free from stereotypes and carve out new paths aligned with personal values. From starting his day with rituals to prioritizing family time, Morgan shares invaluable lessons on making every moment count. Join us as we delve into the complexities of transitioning between two highly successful careers, from the challenges we all face, to the invaluable leadership skills learned along the way. Discover how Morgan's journey epitomizes resilience, adaptability, and the unwavering commitment to make a difference.

Episode 41: Veytec – Finding Value in Earning the Cisco Advanced CX Specialization Mar 05, 2024

In this episode of Partner Perspectives, Scott Schell meets with Pat Henson from Veytec to discuss how they built a scalable and profitable Customer Experience (CX) practice and found value by vesting in the Cisco Advanced CX Specialization.

AT&T Outage and Disruptions at Google Cloud, Front, and More Mar 04, 2024

Load is a fundamental but, at times, challenging variable for networks and operations teams to handle. In the past few weeks, ThousandEyes saw various load-related problems impact organizations including Google Cloud, Front, several Australian banks, and Minnesota State University Moorhead. Tune in to learn more about what happened during these incidents, as well as hear our commentary on the recent outage impacting AT&T. Use the timestamps below to jump to the sections that most interest you:  CHAPTERS: 00:00 Intro 00:59 AT&T outage impacts cellular services nationwide 04:40 Australian banks appear to lose online and app-based services for 24 hours 07:46 Google Cloud metadata store faces sudden demand spike 09:19 Front’s “large unexpected increase in web traffic” 10:23 Box experiences outage as third-party network component fails 11:23 Minnesota State University Moorhead’s case study on good visibility 12:44 Outage trends: By the numbers 15:35 Get in touch ——— For more insights, check out these links: - Explore the Front disruption in the ThousandEyes platform (no login required): https://aczocbxpamiipkdqnaqdedkytwhlfjtw.share.thousandeyes.com?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse30_podcast - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse30_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: https://twitter.com/thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Tech Stories - ep 08 - Spotless but spot on Mar 01, 2024

In this episode, Steven Janssens takes us through his most memorable Collaboration mysteries. In one story, Steven is faced with random Webex endpoints disconnecting with no other logs than "user disconnected session" but the user swears they didn't disconnect. Is there a ghost involved ? The other story involves latency troubleshooting in peak hours and load measuring. The server should have plenty enough power but somehow is still not able to cope with the load ?

The Power of Lifelong Learning Feb 28, 2024

We continue our conversation around skills with this new episode about the lifelong learning mindset. Hear from Koen Bastiaens - VP at Cisco CX EMEA North, Kaja Siwacka – Finance Manager, and Piotr Jarzynka – Principal Architect, about their lifelong learning journeys and tips & tricks to keep growing. Did you miss the previous episode? Catch the podcast with Mario Sebastian (Cisco CX), John Pell (ServiceNow), and Damian Erni (Swisscom) here: https://on.soundcloud.com/14ypV

Small Business, Big Solutions: Insight into Cyber Resilience Feb 27, 2024

The concept of cyber resiliency for businesses is not entirely new, but its prominence has grown significantly in recent years, partly due to high-profile, high-visibility breaches. Unfortunately, cyber-attacks are inevitable, so it’s imperative that businesses focus on preparing for and surviving breaches. To do so, security needs to be prioritized in all aspects of your business, and not just bracketed on last-minute. To delve deeper into this topic, Ian is joined by Ken Dymond, a Practice Development Manager at Insight, a leading solutions integrator and Cisco Partner.

Episode 2: Air Force, Oil Rigs, and Engineering with VP Marcus Moffett Feb 27, 2024

In this episode, we embark on a journey of discovery and collaboration, led by Eric Templeton and Ben Davis, as they introduce us to a remarkable individual, Marcus Moffett. Marcus, the Vice President of America's Sales Engineering for Cisco and a proud Air Force veteran, brings a wealth of experience and passion to the table. As Marcus shares his background, we learn about his upbringing on a farm and how it instilled in him a deep love for the outdoors. His military service shaped his values of servant leadership and selflessness, values he carries into his corporate career at Cisco. Throughout this insightful dialogue, Marcus emphasizes the critical importance of supporting veterans in their transition, highlighting the need for better recognition of their leadership skills and capabilities in the private sector. He underscores the necessity for structured training and development plans, advocating for veterans to demand professional growth opportunities and engage with mentors and sponsors. Join us as we explore the intersection of technology, business, and corporate responsibility, and discover how companies like Cisco are leveraging their resources for the greater good, all while maintaining their customer's technological edge. This episode isn't just about discussing challenges; it's about catalyzing change. So, whether you're a veteran navigating the civilian landscape or a business leader seeking to make a difference, tune in, and be part of the solution. Together, let's pave the way for a brighter future, one where our veterans thrive and our companies flourish. Don't miss out on this empowering conversation - hit that play button now!

S5 E2: Talking the Transition from Professional Sports to a Career in Tech with Classye James Feb 23, 2024

AB sits down with his friend and colleague Classye James to talk about the challenging shift many athletes face when moving from their sports careers to positions in the business sector. Serving as a DEI (Diversity, Equity, and Inclusion) Events & Activations Business Leader at Cisco, Classye is committed to developing tools that enable former athletes to work and thrive in corporate roles within organizations such as Cisco.

Episode 3: Building Trust with Andro Dio and Jeremey Hagerman Feb 22, 2024

In today's episode, we bring together a dynamic group of cybersecurity enthusiasts, Andro Dio and Jeremy Hagerman, who not only excel in their profession but also bring a wealth of diverse interests and experiences to the table. Join us as we explore Andro and Jeremy’s burning passion for cybersecurity, fueled by a genuine desire to protect and empower individuals and organizations worldwide. From coaching sports to tickling the ivories with jazzy Christmas tunes, our guests share how their interests outside of work fuel their creativity and resilience in tackling digital threats. But it's not all fun and games. We delve into the harsh realities of the cybersecurity industry, where stress and accountability weigh heavy on the shoulders of professionals striving to stay one step ahead of cyber adversaries. Amidst this landscape, our discussion takes a strategic turn, focusing on the crucial role of various security solutions safeguarding against emerging threats. We uncover the importance of efficacy over mere feature testing, as low efficacy solutions can spell disaster in the face of evolving cyber risks. Drawing from real-world experiences, Andro and Jeremy underscore how their commitment to customer-centric approach aligns perfectly with the evolving needs and goals of modern businesses. It's not just about selling products; it's about fostering meaningful conversations that pave the way for transformative solutions tailored to each customer's unique journey.

Episode 2: Silicon Valley with Jeremy Compton and Derak Berreyesa Feb 20, 2024

🎙️ Welcome to the latest episode of "From the Field” In today's riveting discussion, we dive deep into the intersection of personal journeys and the ever-evolving landscape of cybersecurity. Strap in as we explore personal experiences, passion for safeguarding the digital realm, and the relentless pursuit of knowledge. Our dynamic participants bring a diverse array of backgrounds and insights to the table. From adrenaline-fueled tales of skiing and snowboarding to the gritty realities of Silicon Valley's cybersecurity battlegrounds, Jeremy and Derek share their captivating narratives. Jeremy Compton's odyssey from a humble upbringing in Texas to the high-stakes world of cybersecurity is nothing short of inspiring. A former flying mechanic turned cyber expert, Jeremy's journey underscores the power of resilience and unwavering determination. Meanwhile, Derek Berreyesa, the maestro of technical training and cutting-edge cyber in, offers a masterclass in adaptability and foresight. With a keen eye on industry trends and a passion for continuous learning, Derek epitomizes the ethos of staying ahead of the curve. Together, Jeremy and Derek illuminate the vital pillars of cybersecurity success: active listening, collaboration, and a commitment to perpetual growth. Their insights into customer reactions and the delicate dance of building trust resonate deeply in today's hyperconnected world. As they unpack the nuances of customer hesitations and the transformative power of zero-trust offerings, a clear roadmap emerges. Through unwavering dedication to technical excellence and a steadfast commitment to customer empathy, our intrepid duo aims to become trusted advisors in the cybersecurity realm.

Episode 40: "Taking the Discussion from the Server Room to the Board Room" with ATEA Feb 20, 2024

Scott Schell meets with one of our larger EMEA Partners, ATEA. Kathrine Forsberg, the Country Manager for Denmark, discusses how ATEA worked with Cisco to grow their CX practice. They also talk about the importance of sustainability, especially in European countries.

Square Outage, Data Center Issues & Planning for Resiliency | Pulse Update Feb 17, 2024

When outages happen, it’s what you do next that matters. It’s important to have a backup plan in place that you can quickly activate to minimize the impact of an incident. Over the past two weeks, companies initiated a range of resiliency actions, including asking customers to use alternate authentication methods (or to avoid logging out of a service), setting up a new contact center to re-establish lines of communication, and reverting to manual processes. Tune in to learn more about what happened during these and other recent incidents. CHAPTERS: 00:00 Intro 01:00 Square Outage Impacts “Multiple” Services 04:18 Applied Digital’s Multi-week Data Center Issue 07:14 UC Berkeley Data Center Outage 08:44 Russia .ru Domain Outage 10:05 Cyber Attack at Lurie Children's Hospital 11:36 Outage Trends: By the Numbers 15:55 Get in Touch ——— For more insights on outage trends and analysis of some of the most notable outages of 2023, check out our on-demand webinar: https://www.thousandeyes.com/resources/amer-top-outages-2023-analyses-takeaways-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast In EMEA and want to tune in live? We’re hosting one more live webinar session on Feb. 22 at 10 AM (GMT). Register now: https://www.thousandeyes.com/webinars/emea-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast And also check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-square-outage-and-more-news?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast - Explore the .ru domain outage in the ThousandEyes platform (no login required): https://awuyqonlmzxmvizsdcgevvdhcbzervks.share.thousandeyes.com?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Isabella Yani | Lessons in Leadership & The Case for the Chief of Staff Role in Technology Feb 16, 2024

This episode features Isabella Yani, Cisco’s Chief of Staff to Jeff Sharritts, Executive Vice President and Chief Customer and Partner Officer. With over 18 years of experience at Cisco, Isabella brings extensive leadership expertise in customer-facing, partner-facing sales, and strategic planning across all customer segments, industries, and partnership types. She is a multi-year CRN Women of the Channel honoree, a 2021 CRN Women of the Channel Power 100 recipient, a featured Cisco blogger, and a sought-after conference speaker. In this episode, Isabella shares with our audience the importance and rise of the Chief of Staff role in technology companies and her lessons learned in leadership during her career at Cisco.

Episode 1: Submarines to Cybersecurity with Mike McPhee Feb 13, 2024

Mike McPhee has been with Cisco for over 10 years and is part of the global security sales organization. He works with a variety of verticals, including healthcare, manufacturing, retail, hospitality, financials, and insurance. Mike finds excitement in the ever-changing nature of cybersecurity and enjoys solving puzzles and putting pieces together to understand problems and find solutions. Join us as we chat about the importance of learning from failures, being authentic, pursuing personal interests, to the interplay of threat actors, malicious applications of AI, to innovate tech like extended detection and response (XDR), and the significance of diversity in the cybersecurity field. Themes: -The importance of learning from failures and being open to making mistakes in order to grow and build trust with others. Authenticity and being true to oneself are highlighted as essential qualities for building relationships and solving problems with customers. -Passions outside of work such as home brewing beer, woodworking, and spending time with family, with an emphasis on the importance of pursuing interests outside of work. -The interplay of threat actors, particularly state-sponsored ones, and their organization and coordination. -Observations about the applications of AI by threat actors, such as using AI to make playbooks more dynamic and adapt to defensive measures. -Futures such as the importance of extended detection and response (XDR) in providing better visibility and context for defenders to effectively combat threats. -The importance of diversity of thought, character, and background in the cybersecurity field and with encouragement for everyone to hop in and have fun, even if it's not their primary role.

Episode 0: From The Field Intro Feb 13, 2024

Introducing Cisco Podcast Network's newest edition! In each episode, we unravel the fabric of success, from personal stories and firsthand experiences. Elevate your strategic game by tuning in to stay not only informed but steps ahead of market shifts. Our conversations offer a unique blend of cutting-edge tech developments, economic drivers, and market trajectories – all presented by the trailblazers defining the future of the industry.

Episode 17: Cisco Live Melbourne 2023 Recap with Cisco Executives Feb 13, 2024

Cisco Live inspires technology innovators worldwide through large-scale in-person and digital events and on-demand education. Cisco Live is the premier destination for Cisco customers and partners to gain knowledge and build community. In this episode, our host, Shaun Roberts, along with Raymond Janse van Rensburg, Vice President, Specialists and Solutions Engineers, APJC, and Pallavi Arora, VP of CX Centers APJC, discuss highlights from Cisco Live Melbourne, December 4-8, 2023. They cover some big technology hits with the potential to transform the future, how we consume technology, Generative AI, Cisco TAC, and a lot more! LinkedIn Profiles: Raymond: https://www.linkedin.com/in/rjanseva/ Pallavi: https://www.linkedin.com/in/pallavi-arora-55774a6/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Security, Great Digital Experiences & Why Visibility Matters Feb 10, 2024

The ThousandEyes Internet Intelligence team joins us from Cisco Live in Amsterdam, talking about a major theme from the event—security. Tune in to hear their thoughts on how visibility can help companies in their security efforts, the sovereignty of data in flight, and why you don’t have to choose between security and performance. ——— CHAPTERS 00:00 Intro 01:09 Evolving Security Landscape 04:53 Security Excellence & Optimal Digital Experience 10:13 Sovereignty of Data in Flight 14:57 Key Takeaways 15:55 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. And follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Catch the Outage Deep Dive series for special coverage of major Internet outages. The hosts go under the hood to determine what happened, covering key lessons and ways IT teams can minimize downtime in similar situations. Also tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the last few weeks. Find The Internet Report on all your favorite podcast platforms, including Apple Podcasts and Spotify: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

#12 with Miguel Almeida Feb 06, 2024

Listen to this episode and get to know better Miguel Almeida, Cisco Portugal General Manager. Discover Miguel´s career path at Cisco and some fun facts about him!

Episode 39: Computacenter - "No Adoption Is Not An Option" Feb 06, 2024

Julie Greene from Computacenter is back with Scott Schell to give an update on how Computacenter has changed over the past year.

Sintrex: The ThousandEyes 2024 Integration Partner of the Year EMEA Feb 05, 2024

In this episode, host Brandon Copeland is joined by ThousandEyes' Partner Sintrex. CEO Emile Biagio and Portfolio Manager Rudolf de Wet discuss the value ThousandEyes has brought to their customers, and delve into the integration that won Sintrex the ThousandEyes 2024 Digital Business Assurance Integration Partner of the Year EMEA award. Check out the following links to learn more about Sintrex: https://www.sintrex.com/ http://linkedin.com/company/sintrex https://twitter.com/Sintrex Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

Understanding the Microsoft Teams & Azure Disruptions | Pulse Update Feb 03, 2024

What happened during the recent Microsoft Teams and Azure disruptions? Go under the hood of these incidents and also explore other recent disruptions in this week’s Pulse Update. CHAPTERS - 01:03 Network issue leads to Microsoft Teams service disruption - 04:09 Azure Resource Manager exhausts capacity, causing service issues - 06:20 Oracle Cloud experiences network outage - 09:56 Jira users encounter 503s and other errors - 10:30 Sage outage impacts South Africa - 11:08 Red Hat experiences four search-related incidents - 11:45 Recent outage trends and numbers For more insights on outage trends and analysis of some of the most notable outages of 2023, check out our on-demand webinar: https://www.thousandeyes.com/resources/amer-top-outages-2023-analyses-takeaways-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcast In EMEA and want to tune in live? We’re hosting one more live webinar session on Feb. 22 at 10 AM (GMT). Register now: https://www.thousandeyes.com/webinars/emea-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcast And also check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-microsoft-teams-azure-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcast - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: : https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Tech Stories - ep 07 - The missing chassis and Christmas Ski Chaos Feb 01, 2024

Today, we host Philip Smeuninx, Principal Engineer in Collaboration technologies in CX. He tells us stories about missed upgrades during christmas, missing ski vacations with the family as well as hunting for a lost call manager chassis in the logistics chain.

Episode 1: Navy SEAL to Cybersecurity featuring Ben Davis Jan 25, 2024

In the inaugural episode of this podcast, hosts Eric and Ben engage in a comprehensive discussion that spans various aspects of Ben's life journey. The conversation begins with insights into Ben's upbringing and the pivotal decision to become a Navy SEAL, leading to a decade of active duty and multiple combat deployments. The focus then shifts to the challenging transition from military service to the business technology sector, exploring the nuances of career 2.0 and the experiences of life post-career transition. Listeners gain valuable perspectives as Ben shares advice for both veterans navigating their post-military careers and organizations looking to effectively employ veterans. The episode delves deep into Ben's impactful work in Veteran Advocacy, particularly addressing mental health concerns within the veteran community. The hosts touch on topics such as the veteran psyche, the search for a sense of purpose, and the evolution of self-identity. Throughout the conversation, the audience is treated to a rich exploration of the complexities and triumphs that define the veteran experience, making for an engaging and enlightening episode.

Episode 0: Line of Departure Intro Jan 25, 2024

Welcome to Line of Departure, power-packed interviews that take you on an unfiltered journey into the lives of veterans in tech who have not only served their country but have also conquered the corporate world of business and technology. In these concise conversations, we cut through the noise, and uncover the untold stories that have shaped their journey from the military to the forefront of the tech industry. We dive into veteran-specific topics in business, dissect the latest tech news, and economic, and market trends, lessons on leadership, to civic duty and national security. Nothing is off the table, Line of Departure is your compass in navigating the complex world of technology. In each episode, we go beyond the surface and tell you the real story, delving into the raw and unpolished tales of personal hardship, growth, and ultimately success. From discussing topics that uniquely impact veterans in the technology industry, to dissecting the latest tech trends, Line of Departure is your compass in navigating the complex world of tech leadership. In the military, the term "Line of Departure" signifies the starting point of a mission, the aiming point for your journey. Picture yourself having a cup of coffee with your future self in 5 or 10 years. What would you discuss? How did you reach that point, and where did you start? Line of Departure is thrilled to unravel the stories behind successful tech careers after military service, aiming to uncover the foundational lessons and principles underneath. Join us on this journey as we connect with veterans in the tech industry globally, and help us creating a narrative that celebrates great people and the technology that binds them. Line of Departure is not just a podcast; it's a platform where tech leaders share their wisdom, connect with their peers, and inspire the next generation of leaders.

Ikusi Intelligence with ThousandEyes Jan 24, 2024

In this episode, host Brandon Copeland is joined by ThousandEyes Partner Ikusi. Ikusi Product Manager Diana Mendez Hernandez and ThousandEyes Channel Account Manager Alfonso Valencia discuss the creation of Ikusi Intelligence, how ThousandEyes has been integrated into their solution, and the value it has brought to their customers in the financial sector. Find out more about Ikusi here: https://www.ikusi.com/mx/servicios/full-visibility-with-thousandeyes/ Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

Episode 38: The Customer Experience transformation with ePlus Jan 23, 2024

We welcome back one of our original guest - Deanna Davenport with ePlus. Deanna shares with Scott Schell the transformation of ePlus, putting customers first and leading with services.

Episode 6 - Brand: Carve Your Path, Make Your Mark Jan 22, 2024

Welcome to Episode #6 of the newly renamed Solutions Engineering Unleashed Podcast - a change reflecting our Cisco Solutions Engineers' invaluable contribution to our customers' success. This episode delves deep into crafting and nurturing your personal brand. Our guests, Kori Younger and Darby Zero from Cisco's US Public Sector SE team and Amy Ryan, Worldwide Collaboration Principal SE, share their wisdom and experiences. No matter where you are on your career journey, the importance of a personal brand remains constant. Kori, Darby, and Amy will shed light on their journeys, providing valuable tips and lessons they've learned. Join us to discover the relationship between international politics, pre-med studies, police work, and Solutions Engineering...hmmm. This episode also references two impactful books: 'Chop Wood Carry Water' by Joshua Medcalf and 'What Got You Here Won't Get You There' by Marshall Goldsmith- invaluable resources for anyone looking to advance in their career. Tune in for an enlightening discussion!

Unpacking Recent ChatGPT Issues & Other Outage News | Pulse Update Jan 20, 2024

What caused recent dips in performance for OpenAI’s ChatGPT? Tune in to hear The Internet Report team unpack this and other recent disruptions, including a hack that led to an outage at the Spanish branch of the Orange mobile network, and a blip for customers of the cloud services provider DigitalOcean. They’ll also cover the outage trends they’re seeing in 2024 so far and how extreme cold weather can cause problems for data centers. For more insights on outage trends and analysis of some of the most notable outages of 2023, register for the upcoming Top Outages of 2023 webinar: https://www.thousandeyes.com/webinars/amer-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse27_podcast Also check out these links: - Blog: 2023 Internet Outage Trends & the New Outage Landscape: https://www.thousandeyes.com/blog/internet-report-pulse-update-2023-internet-outage-trends?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse27_podcast - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse27_podcast ——— CHAPTERS 00:00 Intro 01:12 Two Consecutive Service Degradations at ChatGPT 04:43 Hack Leads to Orange Spain Outage 13:05 DigitalOcean Disruption 15:55 By the Numbers 23:26 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

S5 E1: Talking Past, Current, and Future Cyber Threats with Nick Biasini1 Jan 18, 2024

AB kicks off 2024 with a fun episode featuring Nick Biasini, Head of Outreach, Cisco Talos. This is a great conversation that highlights some of the top cyber threats from 2023, while looking to what the trends in cybersecurity may be in 2024, from AI to ransomware to social engineering, and more. AB also presses Nick on his passion and commitment to making the best cup of coffee possible. Check it out!

2023 Internet Outage Trends & the New Outage Landscape | Pulse Update Jan 13, 2024

As they launch into 2024, organizations are facing a different outage landscape than they had at the start of 2023. The past year saw increases in cloud service provider (CSP) outages, application outages, and the percentage of U.S.-centric outages—all of which point to an evolution in the way outages happen and the need for different strategies to minimize the impact of disruptions. In this episode, Mike Hicks (Principal Solutions Analyst at ThousandEyes) unpacks these trends and shares practical tips for mitigating disruptions and optimizing performance. Listen on YouTube or tune in on your favorite podcast platform. And for more insights, check out these resources: - Top Outages of 2023 Webinar: https://www.thousandeyes.com/webinars/amer-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse26_podcast (*In APJC? Check out the APJC session: https://cisco.webex.com/webappng/sites/cisco/meeting/register/f22aa6a322284e07abf0350b255c88c8?ticket=4832534b0000000658abcedc3030906188c1af83e52ab18645645592a5962e7bdd3a5f2afdc393ae&timestamp=1705102128048&RGID=r57f263db115ebc6efa4c0a05429caa6f) - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse26_podcast ——— CHAPTERS 00:00 Intro 00:38 Cloud Service Provider Outages Trending Up 02:30 Percent of U.S.-centric Outages Rises 06:55 Application Outages Up in 2023 09:55 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?

Episode 37: ITGL and the Importance of Data to Enhance Customer Success Jan 09, 2024

This episode includes one of our top EMEA Partners - ITGL. Scott Schell talks with Neil Pemberton, the Co-CEO of ITGL, about their relationship with Cisco and how ITGL utilizes data to differentiate itself.

Tech Stories - ep 06 -Automation Pandemonium : The day SNMP broke the Datacenter Jan 01, 2024

We receive our audio editor but first of all DataCenter guru Kris Vandecruys. He tells us about SAN and the storage technologies, FiberChannel, the difference between NAS and SAN as well as the time where an SNMP monitoring script killed the whole datacenter.

Season 3, Episode 1: People and AI Come Together in XDR, Briana Farro & Derrick Snyder Dec 31, 2023

Briana and Derrick talk to Principled about how XDR, or Extended Detection & Response, is helping SOC (security operations center) personnel increase their ability to detect and mitigate security breaches in real-time. The team developed personas that reflect today’s very active SOC analysts who need to detect persistent, under-the-radar threats, known as ‘low and slow’ approaches. The XDR solution uses automation to aggregate these persistent security threats and a progressive disclosure strategy to alert analysts about potential breaches. Key moments: 1:18 Cisco’s new Breach Protection Suite, which includes XDR 2:09 Going deep on the use case with personas 3:17 How XDR is making day-to-day work simpler for security analysts 4:08 The concept of progressive disclosure 6:51 How AI-generated threats work 11:21 Collaborating with the product principles

Episode 16: A holiday special Dec 22, 2023

In the holiday special, our producer, Elizabeth Chen, anchored the episode with the host, Shaun Roberts, on the hot seat! Their chat covers 2023 reflections, including what makes any innovation an award winner, what makes Cisco the best place to work, and their holiday plans! Wishing our viewers and listeners the best in 2024! Happy Holidays! Note: Please email cisco-techinsiders-podcast@cisco.com for queries, suggestions, or feedback . LinkedIn Profiles: Elizabeth Chen: https://www.linkedin.com/in/elizabethchen01/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Insights From the Ghosts of NetOps Past, Present, and Future Dec 21, 2023

As 2023 comes to a close, in the spirit of Dickens’ holiday classic “A Christmas Carol,” let’s reflect on the valuable insights left by the ghosts of network operations teams past, present, and yet to come. Tune in to hear host Mike Hicks (Principal Solutions Analyst at ThousandEyes) discuss lessons from the NetOps teams of the past, the current state of NetOps, and what the future might hold—all with the goal of helping teams take steps to optimize performance and deliver delightful digital experiences in 2024. And also check out Mike’s related article in TechRadar: https://www.techradar.com/pro/the-ghosts-of-network-operations-past-present-and-yet-to-come ——— CHAPTERS 00:00 Intro 01:06 NetOps Past 06:24 NetOps Present 12:14 NetOps Yet to Come 20:35 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. And follow us on X: https://twitter.com/thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Catch the Outage Deep Dive series for special coverage of major Internet outages. The hosts go under the hood to determine what happened, covering key lessons and ways IT teams can minimize downtime in similar situations. Also tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into some of the most interesting outage events from the last few weeks.

Small Business, Big Solutions: Demystifying Security for SMBs Dec 14, 2023

Of all of the technologies that are imperative to the success of small and medium businesses, the most controversial and confusing is also the most critical - security. There is a swath of misinformation on security for SMBs and what they should and should not be looking for. To settle the arguments and provide some clarity to the issue, our host Ian is joined by two of his Cisco counterparts - Alison Stahl the Director of the Americas Security Channel and Ryan Franks, the Global Director of Managed and Growth partners. Learn more about Cisco SMB solutions for security: www.cisco.com/c/en/us/solutions/…ness/security.html

Peering Issues, Internet Resilience, and Cloud Outage News | Pulse Update Dec 13, 2023

Recent changes appeared to trigger a series of events for two peering points internationally—with very different impacts. Tune in to learn more about these incidents, why they differed, and the lessons they leave. Mike Hicks, Principal Solutions Analyst at ThousandEyes, will also cover the latest outage numbers and explore other recent incidents, including an Oracle Cloud outage and a duo of disruptions at Alibaba Cloud. For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-peering-issues?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse24_podcast - Interested in more outage analysis? Check out our Internet Outages Timeline, which covers several notable Internet outages and application issues from the past year, along with the lessons they leave: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse24_podcast ——— CHAPTERS 00:00 Intro 00:45 Optus Outage 02:07 AMS-IX Outage 06:50 Oracle Cloud Outage 08:39 Duo of Alibaba Cloud Incidents 09:44 By the Numbers 13:13 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?

Episode 36: The Future of Insight with a CX-Focused Approach Dec 12, 2023

Matt Collins and Amanda Dalzell from Insight join Scott Schell to discuss the importance of their CX practice, and how their company is changing to focus on customer outcomes and results.

Cisco Optics Podcast Ep 51. If single-mode fiber seems like magic to you, listen to this (8 of 8) Dec 12, 2023

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 51, we conclude our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We talk about fiber dispersion’s effect on communication and coherent optical signals. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Scaling To Meet the Black Friday Demand: Tips for IT Teams (aired 11/22/23) Dec 12, 2023

As companies geared up for Black Friday, The Internet Report team shared some best practices for delivering great customer experiences and minimizing downtime during one of the retail industry’s biggest days of the year. Mike Hicks, Principal Solutions Analyst at ThousandEyes, covered some helpful case studies of Black Fridays that experienced some hiccups and what you can do to guard against similar disruptions. To learn more, check out the link below: https://www.thousandeyes.com/blog/internet-report-episode-54-black-friday-2023?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreport54_podcast *Originally aired November 22, 2023.

Understanding the Recent Workday and Cloudflare Outages | Pulse Update (aired 11/14/23) Dec 12, 2023

Backend-related incidents have been a recurring theme in outages across 2023, caused by everything from data center issues and hardware mishaps to failures at common (shared) services. Recently, we saw two examples of these backend issues when data center power problems led to outages at both Cloudflare and Workday. Tune in to hear more about what happened at Cloudflare and Workday, as well as our analysis of disruptions at OneLogin and GitLab. For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-workday-cloudflare-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse23_podcast - Interested in more outage analysis? Check out our Internet Outages Timeline, which covers several notable Internet outages and application issues from the past year, along with the lessons they leave: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse23_podcast *Episode first aired on November 14, 2023.

Seamless Connections: ThousandEyes and Meraki Dec 07, 2023

In this episode, host Brandon Copeland is joined by ThousandEyes Technical Solutions Architect Scott Eddy and Meraki Technical Solutions Architect Alek Zurawek. They deep dive into the new ThousandEyes and Meraki MX integration, the benefits for partners and their customers and how to leverage industry use cases. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

S4 E9: Talking Sales, Partnerships, and Leadership with Jeff Sharritts Dec 05, 2023

AB sits down with Cisco’s EVP and Chief Customer and Partner Officer, Jeff Sharritts, for a great talk on the evolving dynamics between sales and the partner ecosystem. Jeff also dives into other topics such as what it means to be an effective leader, the importance of diversity to fostering company culture and driving better business outcomes, Cisco’s use of AI to improve customer experiences, and much more.

SE4 E10: Talking Diversity, Equity, and Inclusion with Gloria Goins Dec 05, 2023

AB sits down for a fantastic chat with Gloria Goins, Cisco's Chief Diversity, Equity, and Inclusion Officer. This fun conversation dives into what DEI really means and highlights how Gloria and her team are working hard to drive Cisco's DEI strategy by fostering inclusive communities and promoting equity. Some of the great topics discussed include Gloria's extensive legal background and how that has served her as a DEI lead; the importance of wellness as a driver of inclusion; why it's so important to communicate effectively and have courageous conversations; and more.

Episode 15: XDR and Zero Trust Policy in Security Dec 05, 2023

Join our host, Shaun Roberts, in an insightful conversation with Poonam Garg, Cisco TAC Technical Leader, and Rob Gresham, Cisco Principal Technical Marketing Engineer, on cybersecurity threat detection and Cisco’s zero trust policy. Learn about Cisco XDR and how it can empower an organization’s security operations (SecOps) team to confidently respond to the most sophisticated threats with better visibility and actionable insights across networks, cloud, endpoints, email, and more.

Tech Stories - ep 05 - Hacking UCS like an old gaming console Dec 01, 2023

In this episode, Ricardo Galvan tells us about the time a customer reported random UCS crashing for many months. He had to go on site and start hacking the server in order to debug it.

Cisco Optics Podcast Ep 50. If single-mode fiber seems like magic to you, listen to this (7 of 8) Nov 29, 2023

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 50, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. She tells us about latency and low loss fibers. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 35: Unleashing the "Power of Partners" with Cisco's CX Regional Leaders Nov 28, 2023

On this episode from Cisco Partner Summit, Scott Schell talks with Cisco's CX Regional Leaders. Jacqueline Guichelaar, Harry Caldwell, and Adele Trombetta talk about the importance of Partners in each region, especially during Cisco's software and services transformation.

Tales From Cisco Partner Summit 2023 Nov 20, 2023

In this special edition of the ThousandEyes Partner Connection Podcast, host Brandon Copeland invites Craig Vario (Head of Global Channel Sales) and Rebecca Javens (Director of America Channel Sales) to discuss what happened at Cisco Partner Summit 2023. From their personal highlights to their plans to address frequent questions they heard from partners, this episode is packed with advice and next steps for the channel community. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

Episode 14: Let's talk SaaS Support Nov 17, 2023

Episode 14: Let's talk SaaS Support by Cisco

#12 with Gisela Franco Nov 16, 2023

Get to know Gisela Franco and her professional journey. She’s been working at Cisco Portugal for 16 years! From dancing to impostor syndrome, to the funniest moments in and out of Cisco to the most tense ones, we uncover it all.

Episode 34: Partner Marketing and Communications - the Dynamic Duo Nov 14, 2023

Scott Schell talks with two industry experts within CX Partner Marketing and Communications. Scott is joined by Amy Blanchard and Kim Todd to talk about the difference between Marketing and Communications, and how these teams provide resources to Partners.

Cisco Optics Podcast Ep 49. If single-mode fiber seems like magic to you, listen to this (6 of 8) Nov 14, 2023

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 49, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We get into mechanical considerations and the quality architecture of fiber manufacturing. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 22: VQ Communications Journey and Success in Video Conferencing Solutions Nov 13, 2023

In this month's episode, join us for a brief yet enlightening episode as Cisco's Kevin Adamson sits down with Mike Horsley, Chief Executive Officer; Steve Holmes, VP of Sales; and Jon English, Product Manager. VQ is renowned for its game-changing solutions in video conferencing, and Mike's entrepreneurial journey is an inspiration to many. We'll delve into how VQ started small and grew into a global leader, with leading customers across the US, Europe, the UK, and Asia/Pacific, thanks to Mike's visionary leadership and a dedicated team. Discover the keys to VQ Communications' success and their thriving partnership with Cisco. If you're curious about the future of video conferencing and the pivotal role VQ plays, this episode is a must-listen. Join us for valuable insights and inspiration in a bite-sized format!

#12 Podcast Teaser Nov 09, 2023

#12 will be our very own Cisco Portugal Podcast, hosted by our colleagues Rodrigo Teixeira and Kendal Quinn! This podcast aims to bring our increasingly growing, unique, and diverse community closer together in a fun and informative way, through interviewing and learning more about our employees…and you could be one of those interviews in an upcoming episode!

How ThousandEyes is Bringing the Super Fuel to a Powerful Platform Nov 02, 2023

In this episode, host Brandon Copeland (Head of Global Channel Marketing) is joined by Craig Vario (Head of Global Channel Sales) and Shane Paola (Director of Managed Services GTM), where they discuss what the new ThousandEyes and Meraki Integration means for partners, how to start the conversation within your organization on implementing ThousandEyes and how our Channel Team can support you in building practices with us around the wider Cisco portfolio and beyond. Stay until the end of the episode to find out how our executives landed into the world of technology. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

Tech Stories - ep 04 - 99 problems and an RMA is one Nov 01, 2023

We interview Distringuished Engineer Ramses Smeyers from CX Datacenter who tells us two stories. In one, dozens of RMAs are done for a UCS server and each one makes the problem a little worse. In the other, Ramses prevents ACI to be released on time because it doesn't work in his lab. We also get his feelings about the Cloudization of this world.

Episode 33: Partner Summit 2023 - Greater Together! Oct 31, 2023

Scott Schell is joined by CX Marketing and Communications Director Amy Blanchard to provide a preview of Partner Summit 2023. Learn about the theme- Greater Together - and CX's presence at this partner event. You can participate in person or view virtually. Check-out CX Partner SuccessHub for more information. (https://www.cisco.com/c/m/en_us/successhub.html)

Cisco Optics Podcast Ep 48. If single-mode fiber seems like magic to you, listen to this (5 of 8) Oct 31, 2023

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 48, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We continue with fiber density and bend resilience. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

S4 E8: Talking Cybersecurity with Dr. Magda Chelly and David Bombal Oct 24, 2023

Join AB as he chats with two incredibly influential cybersecurity minds in the industry, Dr. Magda Chelly and David Bombal. This fun, spirited, and engaging conversation explores the life journeys of each guest and covers a wide range of cybersecurity topics including AI, the importance of diversity within cybersecurity, how to better prepare for a cybersecurity career, effective use of social media to market yourself, and so much more.

Episode 32: Providing Financial Solutions with Cisco Capital Oct 24, 2023

Scott Schell and John Sullivan discuss the financial programs offered by Cisco Capital and the benefits to the customer. Working with Cisco Capital and Partners, customers can customize the best financial solutions for their individual situation.

Episode 13: All about Digital Transformation and Software Defined Infrastructure Oct 23, 2023

The Cisco Tech Insiders turned 2! Thank you for joining us on this journey and tuning in to the different episodes. This episode is unique for the topic and the guest speakers. Our seasoned host, Shaun Roberts, is joined by Tony Hopson (Director, Strategic Partner Business Development, Cisco) and Subodh Kaushik (Senior Director - GTM Sales, Software and Support Services, NTT DATA) to talk about enterprises’ fast-paced digital transformation needs and how NTT’s Software Defined Infrastructure (SDI) offers a ready advantage with an automated services platform that maximizes the value of Cisco technology investments. NTT and Cisco deliver a single source solution for the operational management of customers’ infrastructures, simplifying and consolidating the support of multiple license types providing insights and recommendations, so they benefit from subscription-based licensing.  The service portal features a digital wallet for enhanced visibility across Cisco and multi-vendor license estates, enabling cost and operational efficiencies throughout the software lifecycle. Listen to learn more! Interested in learning more about how Cisco and NTT DATA can help you accelerate the modernization of your infrastructure and drive the adoption and ROI for subscription-based solutions? For more information, visit the NTT Software Lifecycle Services page: https://services.global.ntt/en-gb/services-and-products/software-defined-infrastructure-services/software-lifecycle-services?dtid=oblgzzz000659 LinkedIn Profiles: Tony Hopson: https://www.linkedin.com/in/tony-hopson-6549bb17/ Subodh Kaushik: https://www.linkedin.com/in/subodhkaushik/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Rhonda Henley | Level Up Your Career: How to better understand your personal brand Oct 18, 2023

This episode features Rhonda Henley, Cisco’s Vice President for the America’s Partner Organization. She leads partners across the U.S., Canada and Latin America representing the America’s primary route to market and accounting for over 90% of Cisco’s approximate $50B annual revenue. Rhonda holds a Master of Science in Organizational Development from the American University and a Bachelor of Science in Business Management from the University of Maryland. She is a huge proponent of developing talent, and is an active coach, mentor, and sponsor to many high potential individuals. In this episode she shares lessons on how to develop a personal brand, an organization’s brand, and ways to be more intentional in building out a network of mentors and sponsors in your career.

Cisco Optics Podcast Ep 47. If single-mode fiber seems like magic to you, listen to this (4 of 8) Oct 17, 2023

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 47, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We get into fiber cabling, connectivity, and density. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 31: Cisco's End-to-End Selling Motion with Partners Oct 17, 2023

Scott Schell is joined by Dairen Shelton, the Global Leader of Cisco's End-to-End Selling Methods for Partners. They discuss the relationship between Cisco Sales and Partners, and how it generates positive customer outcomes.

Episode 30: Utilizing data to enhance customer outcomes with Softchoice Oct 10, 2023

Scott Schell meets with Ryan Coverdale from Softchoice to discuss the importance of data and how they are utilizing that information for their customer experience practice.

Welcome to the ThousandEyes Partner Connection Podcast Oct 05, 2023

How do I become a partner? How can I build a partner practice? What’s the benefit to my customers? The ThousandEyes Partner Connection Podcast is the channel, for the Channel, with all the answers. Host Brandon Copeland, Global Head of Channel Marketing at ThousandEyes, invites you to sit down with Leadership across Cisco, Technical Specialists and Partners to discuss how we can help accelerate yours and your customers’ success.

Technology is not going to wait. Are your skills future-ready? Oct 05, 2023

Technology is changing every day, and so are the skills we need to make the most of it. In this episode, Mario Sebastian Miguel, VP Cisco CX EMEA South talks to Damian Erni, Sr. Product Manager Enterprise Networks & Security at Swisscom and John Pell, Advisory Solution Consultant at ServiceNow, about some of the tech trends they are seeing and the skills that are in-demand.

Cisco Optics Podcast Ep 46. If single-mode fiber seems like magic to you, listen to this (3 of 8) Oct 03, 2023

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 46, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We get into optical amplifiers and optical nonlinearity. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

S4 E7: Talking Communication and Building Relationships with Harry Caldwell and Ali Alsaadawi Oct 02, 2023

Great CX is all about building relationships and effective communication, and Cisco and Honeywell have formed an alliance that is taking Customer Experience to the next level. Join AB as he sits down with Harry Caldwell, SVP, and General Manager, Cisco Customer Experience (CX), Americas, and Ali Alsaadawi, Lead Enterprise Architect, Honeywell, to discuss how the strong alliance between both companies is driving incredible CX outcomes.

Episode 29: Cisco CX Day with Alistair Wildman Oct 02, 2023

Today we celebrate Global CX Day with our special guest, Alistair Wildman, SVP and GM of Cisco CX. Scott Schell and Alistair discuss this global celebration and why CX contributes to a better world by making a positive, sustainable difference for its customers, partners, and employees.

Tech Stories - ep 03 - IoT City buses gone wild ! Oct 01, 2023

Jens Depuydt takes us with him on a journey where a large city has a great IoT project connecting all their buses to a central server to provide for connected services onboard. The testing went great, but when the project goes live, buses start to go missing from the central app and it's not really possible to call the buses back for troubleshooting as they are live.

Dallas Olson | Leadership lessons and the importance of being multi-dimensional Sep 26, 2023

Tune in on this months episode of the Cisco Leadership Podcast and learn from Dallas Olson, SVP, GTM Strategy and Revenue Operations, to learn about his journey in leadership and the importance of being multi-dimensional in your career.

Episode 28: Trace3 and Sustainability - what that means for the customer experience Sep 26, 2023

Steve Robb from Trace3 returns to Partner Perspective, and talks with Scott Schell about how Cisco is emphasizing sustainability and the benefits to Trace3 and all Cisco Partners.

Cisco Optics Podcast Ep 45. If single-mode fiber seems like magic to you, listen to this (2 of 8) Sep 19, 2023

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 45, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. She explains the impact of geography on fiber networks. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 27 : The CX "Revolution" with TD Synnex Sep 12, 2023

Scott Schell talks with Joe Vlajcic from TD Synnex about how this Distribution Partner developed their CX Practice, and how they created "Revolution."

Season 2, Episode 6 Intelligent Design, Intentional Outcomes, Jason Cyr, Sr. Dir., Security Design Sep 06, 2023

Jason talks to Principled about using the principles from start to finish developing Cisco’s latest security solution, Cisco Secure Access. Secure Access launched with great customer enthusiasm as a result of real customer conversations and a roadmap focused on outcomes. Jason talks about the impact of the principles on the product development culture at Cisco, and how the principles may morph as AI becomes integrated into products. Key moments: 2:00 Twenty conversations with customers sets path for success for Secure Access 4:00 The little book that catalyzed change 4:40 Roadmaps focused on outcomes 7:15 Onboarding as a use case 9:58 Principles shifting the culture 11:45 Design principles for AI 14:20 The emerging discipline of design Episode transcript: https://cisco.box.com/s/4b1qov835j0dijtm7nl8lsp909hpgivj

Episode 21: Compliant Call Recording with CallCabinet Sep 06, 2023

Tune in to Episode 21 with Kyle York from CallCabinet - the leading provider of compliant call recording and analytics solutions and long-term Solutions Plus partner. Kyle discusses CallCabinet's newest offerings with Kevin Adamson, and what the future holds with next-gen AI-analytics for call recording and beyond!

Episode 26: Our Partners' Success is Cisco's Success Sep 05, 2023

Scott Schell and Danilo Pozo, the Cisco CX US Commercial Sales Leader, discuss how Cisco is providing the tools for Partners to be successful with their CX practice. They also break-down some myths about how Cisco CX works with Partners.

Cisco Optics Podcast Ep 44. If single-mode fiber seems like magic to you, listen to this (1 of 8) Sep 05, 2023

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 44, we begin a new conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We begin with her background before joining Corning and how it prepared her for her current position there. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Tech Stories - ep 02 - Healthcare drama during Covid Sep 01, 2023

In the first peak in the Covid outbreak, a hospital uses wireless handheld phones to communicate between nurses and doctors but suddenly calls drop and have terrible quality. The issue is reported by nurses and doctors but the partner engineers cannot reproduce and with the pandemic, they cannot go onsite anymore. Now, Cisco's A-team has to resolve the problem remotely and without talking to the end users !

Episode 25: The benefits of Partner Lifecycle Acceleration (PLA) Aug 29, 2023

Christina Jovanovic joins the podcast to discuss how Partners can drive transformation in their CX practice through Partner Lifecycle Acceleration (PLA).

Season 2, Episode 5: Platform Power, Trip Carroll, Leader, User Experience Engineering Aug 23, 2023

Episode length: 12 minutes Principled talks to Trip about implementing a design system called Momentum for the Webex Suite, a group of 34 products all developed or acquired at different times. In Trip’s view, the principle of building an open, extensible platform has a lot of power. He says it’s easier to sell a customer a new product if looks and works like a product they already have. Trip and his team talked to many different product teams to design usable, adaptable elements for the Webex Suite. These centralized building blocks help scale change and free up developers’ time so they can focus on solving user needs. Key moments: 1.33 Unifying 34 Webex products in a new unified design system 2:45 The fun and the difficult in solving the problem 3:55 Common frameworks help scale change 5:36 Helping engineers focus on user needs versus design 7:31 Product principles help make the case for dedicated engineering support 8:55 Creating the Momentum unified design library 9:45 The iPad and the iPencil make drawing fun Episode transcript: https://cisco.box.com/s/u8rbeoy17yjieyi4jx8te52wnd01q86u

Episode 12: Cisco Live Las Vegas 2023 Recap_ Cisco Executives Edition Aug 23, 2023

Cisco Live inspires technology innovators worldwide through large-scale in-person and digital events and on-demand education. Cisco Live is the premier destination for Cisco customers and partners to gain knowledge and build community. In this episode, our host Shaun Roberts along with Buffy Ransom, SVP of Cisco Customer Experience (CX) Centers, and Jami Stewart, VP of CX Centers Americas, discuss highlights from Cisco Live. They cover some big technology hits with the potential to transform the future, how we consume technology, Generative AI, Cisco TAC, and a lot more!

Small Business, Big Solutions: Security to Aspire To Aug 22, 2023

As businesses grow so to does the complexity of picking the correct solutions from the correct partner. What goes into a comprehensive solution? What attributes should you look for in choosing a technology partner? Why are there so many acronyms in the security space? To answer these questions and discuss what the future holds, our host Ian is joined by Doug Stevens, Vice President of Manage Services, and Michael O’Connell, a Security Solutions Architect at Aspire Technology Partners, partner of Cisco. Learn more about Cisco SMB solutions for security: https://www.cisco.com/c/en/us/solutions/small-business/security.html Learn more about Aspire's security offerings: https://www.aspiretransforms.com/solutions/cyber-security/

Episode 24: Delivering ROI through visibility, flexibility and adaptability with NTT Aug 22, 2023

Tune in to hear NTT’s Danny Marzka talk with Cisco’s Scott Schell about how NTT is helping solve client challenges and enabling the customer experience with its SDI Services. Learn how NTT brings visibility to the clients’ technology spend and helps them maximize and realize the value of their investments. Hear an example where NTT helped a client aggregate 236 licenses into a single enterprise agreement and save $1.7+ million annually.

S4 E6: Talking Networking, Leadership, and being the Tom Hanks of Executives, with Jonathan Davidson Aug 16, 2023

Join AB as he welcomes Jonathan Davidson, Cisco’s EVP and General Manager, Cisco Networking, for a fascinating chat on life, leadership, and secretly being Tom Hanks? This unexpected conversation touches on the criticality of connectivity in the next era, Sci-Fi visions, and the need for failure, vulnerability, and choice for a trailblazing legacy.

Episode 23: Assisting Partners with their Lifecycle Practice Aug 15, 2023

Todd Ringleman from Ray-Allen meets with Scott Schell to discuss how Cisco and Partners can be unified in their lifecycle initiatives, and how that has a positive effect on Customer outcomes.

Episode 22: CX Customer Success Story with Choctaw Nation Aug 08, 2023

Scott Schell and David Watkins from GDT do a deep-dive into a customer success story with Choctaw Nation and discuss the incredible impact their services had for this community.

A Personal Growth Journey: What a Global Career has taught Alexandra Zagury Aug 04, 2023

This episode features Alexandra Zagury, Cisco’s Vice President for the Partner Managed & as-a-Service business in the Global Partner Routes to Market Sales Organization. She leads the development of Cisco’s strategy to drive over $10B partner managed business and go-to-market capability. Alexandra is a true global citizen, fluent in four languages and has delivered results in more than ten countries in Asia, Africa, Europe, the Middle East, North America and Latin America. Her story is one of personal growth across multiple continents, with precious life lessons learned along the way.

Season 2, Episode 4: Think Less, Make More, Greg Petroff, VP UX Design Aug 03, 2023

Episode length: 21 minutes Greg talks to Principled about his new role as the first chief design officer for Cisco’s Security & Collaboration business and how he advocates for design internally at Cisco to build a design-led culture. The value of this new culture will be felt as Cisco generates net positive outcomes for society. Greg encourages his teams to make more and think less to push through the ambiguity of the product development process, as it’s the making that informs the decision-making as to the best way forward. Key moments 1:18 The role of a chief design officer 3:00 Greg’s favorite book 5:01 Designing towards outcomes 9:39 How designers use juxtaposition to get new ideas 13:17 Building products for a SaaS environment 16:49 What it feels like working in a design culture 18:30 Product and design teams think differently Episode transcript: https://cisco.box.com/s/7o768rp16gz1qpu7f4mv1bz53k80992d

Tech Stories - ep01 - The power of that thing in your pocket Aug 02, 2023

In this episode, Tristan tells us a story about a Cable service provider facing random outages, with a cause well beyond what we could think of. Every month, Nico and Tristan present us interesting and unusual tech stories from Cisco CX centers. Subscribe to Cisco Podcast Network to be sure not to miss the next one. Follow us on X (Twitter) @CiscoTechStorie and send us your comments, we value your feedback!

Episode 19: Collaboration made easy with SynergySky  Aug 02, 2023

Get to know Mark Dumas, President of Americas, and Sean Lessman, VP of US Public Sector, as they discuss SynergySky and Webex's longstanding partnership alongside Cisco co-hosts Abi Fagiri and Taryn Montero. Synergy SKY makes it easy for your Cisco Devices to schedule, join, and share content with all major meeting platforms through a platform-independent interoperability solution. Currently available for purchase on the Cisco Global Price List

Episode 21: The Future of CX Partner Success and Partner Lifecycle Services Aug 01, 2023

For the second episode with Denzil Samuels, Scott Schell and Denzil discuss how Partners can accelerate their CX practice with Partner Lifecycle Services.

Season 2, Episode 3: Making user experiences sticky with Magnetic, Jason Nako, Dir., UI/UX Eng. Jul 25, 2023

Episode length: 11 minutes Principled talks to Jason about implementing a common design system called Magnetic for Cisco products in Security and Networking, to streamline development. He says that the principles naturally align with the values a common design system brings, giving users cohesive product experiences that delight with constant improvement. Jason and his team recently brought together design leaders from across Cisco for a workshop that looked at consumer products for inspiration. This group of designers formed what they call a Common Council to make sure their design components are flexible and scalable, so no one has to start from scratch creating new product interfaces. Key Moments 1:17 Competing Design Systems yield fragmented user experiences 1:54: House of Brands versus Branded House 2:23 Principles naturally align to what design systems bring 3:40 Finding out about user pain points 4:30 Navigation Redesign workshop 5:39 Borrowing from consumer products 6:53 Common council guides common design 8:06 Designing to support multiple product needs 8:40 Product principle dock lights up relevant product principle 10:04 The Sneakerhead Episode transcript: https://cisco.box.com/s/ytuln2q9adjhvrzei1e3actuqwx173gj

Episode 20: Achieving Customer Outcomes with the CX Partner Success Team Jul 25, 2023

For the 20th edition of Partner Perspectives, we feature back-to-back episodes with the Cisco CX Partner Success leader, Denzil Samuels. In this recording, Scott Schell and Denzil talk about the experiential economy and how that affects the Customer Experience.

Small Business, Big Solutions: The Future is Cloudy Jul 20, 2023

While the cloud may have once been an unfamiliar concept, it has now become the baseline for operations for businesses of all sizes. In this new era, where priorities have shifted to increasing the efficiency and agility of innovation, developers and businesses are finding ways to level up their own platforms by integrating apps from the marketplace. In this episode, Ian is joined by Grant Shirk, Head of Product Marketing at Cisco Meraki, and Miriam Kung, SMB Product Marketing at Meraki, to discuss this new era of the cloud and how small businesses can take advantage of these developments to accelerate the growth of their businesses. Learn more about Cisco SMB solutions: https://www.cisco.com/c/en/us/solutions/small-business.html?ccid=cc004168

Episode 19: The Power of IBM Total Solution Support Jul 18, 2023

In our final episode with IBM, Scott Schell discusses the power of IBM Total Solution Support with Linda York, the Vice President of Americas Sales for Technology Lifecycle Services.

Tech Stories - ep00 - Introduction with Buffy Ransom Jul 18, 2023

This is an introductory episode to the Tech stories podcast. We explain the podcast concept with our guest Buffy Ransom, SVP of Cisco CX. Buffy tells us about the CX organisation, which will be our pool for inviting guests on the show and also tells us about stories of her own. This show is hosted by Tristan Van Egroo and Nicolas Darchis.

Season 2, Episode 2: The Flywheel Effect, Travis Isaacs, VP UX Design Jul 14, 2023

Episode length: 16 minutes One year later, Travis reflects on what has changed at Cisco since introducing product principles in 2022. Travis says that the beauty about the principles is they’re broad enough to apply to products at any stage of market maturity. The principles provide a roadmap for creating a flywheel unlocks the cycle from feedback to adoption. Travis says that teams are applying the principles in unexpected ways and have catalyzed a cultural shift to adoption as the primary success metric. Key moments: 1:30 Reflecting on the first anniversary of introducing the product principles 2:40 The principle teams should apply first 4:50 The flywheel of principles that leads to renewals 7:10 Making products people truly love to use 10:50 Celebrate adoption principle is shifting the culture most 13:00 Webex customers have clear opinions on AI-enhanced video Episode transcript: https://cisco.box.com/s/c2l5509oil6om1n2k9bvqs4eyz2mqmns

Episode 18: The Customer Value of IBM Technology Lifecycle Services (TLS) Jul 11, 2023

During episode three of the IBM takeover, Scott Schell talks with John Christensen who is the Global Offerings Manager for IBM. Their conversation is focused on the value of IBM Technology Lifecycle Services (TLS) and why it is different than in the past.

Episode 20: Change the way your network delivers collaboration with Kollective  Jul 03, 2023

Join us for an insightful conversation with Kollective Technology's VP of Global Technical Solution, Neal Lauther, and Garrett Gladden, SVP of Product Technology, alongside Cisco co-hosts Kevin Adamson, Webex Partnerships Leader and Taryn Montero. Kollective is a recent SolutionsPlus Partner and has partnered to offer a solution that enables businesses to deliver secure, reliable, and high-quality video events to their employees, customers and partners.

Embracing your true self, not your title to lead Jun 30, 2023

In today's episode we meet with Cliff Thomas who is the Senior Vice President for the Global Enterprise Segment here at Cisco responsible for 8B+ in revenue. He talks about his journey to leadership, principles and how he views the role of leading others.

Season 2, Episode 1: Securing a Hybrid World, Hiral Vora, Director, User Experience Engineering Jun 29, 2023

Episode length: 11 minutes Hiral and his team worked on Cisco Secure Access, our Security Service Edge (SSE) product, which secures applications wherever people are working by moving closer to the network’s edge. Hiral says that customers are feeling challenged securing hybrid environments, and they look to Cisco as a partner they trust with their security concerns. The team is working by the principle of move fast, because speed matters to get to market quickly. He sees a cultural shift at Cisco in how we are building technology, mapping products to customer intent and business outcomes. Key Moments: 1:31 Why hybrid work environments need SSE 2:31 Moving fast to bring product to market 4:10 First principles approach to identify basic elements of a problem 6:11 Shift to customer-outcome focus in building technology 7:03 Monthly meetups to showcase product features 8:14 Adopting Magnetic design system Episode transcript: https://cisco.box.com/s/0jq8vdn309zwicetl1vph2xxcd8k4b40

Episode 17: Cisco CX Partner Success and IBM Technology Lifecycle Services (TLS) Jun 27, 2023

The IBM takeover continues. Scott Schell is joined by Dylan Boday, the VP of Technology Lifecycle Services Product Management with IBM. They discuss the evolution of TLS and the benefit to customers.

Cisco Tech Insiders Podcast Episode 11: How to nurture a thriving career at Cisco Jun 26, 2023

This is a special episode powered by the Cisco Emerging Talent Community (ETC) EMEA Chapter. Join our guest speakers, Chara Kontaxi (Director, Cisco Systems Engineering) and Paul Jordan (Vice President, Cisco US Global Enterprise), in a conversation with our host, Shaun Roberts (Principal Engineer, Cisco Customer Experience), talk about the Emerging Talent Community in Cisco, the importance of mentorship and sponsorship for a thriving career in Cisco. For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com Director, Systems Engineering LinkedIn Profiles: Chara Kontaxi: https://www.linkedin.com/in/charakontaxi/ Paul Jordan (paujorda): https://www.linkedin.com/in/paul-jordan-216a36b/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Episode 16: Kicking-off the IBM Series with Janet Chess Jun 20, 2023

IBM is taking over Partner Perspectives for the next month! To start, Scott Schell is talking about the relationship between Cisco CX and IBM with Global VP and Managing Director, Janet Chess.

Episode 2 Serendipitous Encounters Jun 15, 2023

Episode 2  Serendipitous Encounters - Mags Moran, Product Leader Webex  Episode length: 16 minutes Mags shares how she and her team went deep on the use case, to develop Webex Public Spaces to make hybrid work less lonely. They also use data to prioritize product improvements, to deliver richer user experiences.   Key moments:   0:44 - Jeetu on where companies need to keep their focus   1:22 - Mags on her team's mission  4:11 - Improving user experience and prioritizing based on data   5:32 - Going deep on the use case (Public Spaces)  7:33 - Talking about the MVP  11:33 - Constantly improve (Message forwarding with content)  13:20 - Mags shares her favorite products Episode Transcript: https://cisco.box.com/s/rud0uayjfbuhvrzy3gcpn6d2dv4sj9mw

Episode 4 Through The Lens Of The Who Jun 14, 2023

Episode 4 Through the lens of the who - Cheryl Couris, Director, Product Design, Webex Events Episode length 13 minutes Cheryl talks to Principled about how the Webex Events team looks at the product principles as a shared ethos for what we value most at Cisco and how we can put our mission of powering an inclusive future for all to work. Cheryl and her team make sure all voices are being heard by focusing on "the who" the product is for before "the what" of the features the product should have. Key Moments: 0:44 Jeetu talks about what product principles are and why we need them   2:38 Cheryl talks about what hybrid events are like today 4:14 How the Webex events team uses the product principles to frame their work  5:59 How to start using the product principles   7:15 Cheryl talks about her favorite principle, Make it 10x better  8:40 Personas help look at solutions through the lens of the who  10:21 Canvy, a great product that Cheryl uses in her personal life Episode Transcript: https://cisco.box.com/s/jh09b4fxbest0akaad3zl0mc5l3rc7ib

Episode 7 The System Is Not Systematic Jun 14, 2023

Episode 7  The System is not Systematic - Lindsey Wallace, Director, UI/UX Research Episode length: 14 minutes Lindsey leads a design and research team comprised of people who study people using Cisco security products. Her team seeks to create a unified policy of common elements for our security products to make them easier to use. Lindsey’s goal is to 10x people’s time and not add to their cognitive load, making things clear and simple to use. Key Moments: 0:40 What product principles are  2:18 Product principles are like a touchstone.   3:50 How personas are used in design process.   5:02 Strategies to understand both buyers and users of products.  6:15 Clarity comes before simplicity.  7:40 Empathy for product managers who request research is critical.  10:58 Research is much more than chit chat with customers.  12:04 Lindsey’s favorite principle is building an open, extensible platform. Episode transcript: https://cisco.box.com/s/k3a1kr2crnollnctcpe816qn2mokfus6

Episode 6 Disruptive Thinking Jun 14, 2023

Episode 6  Disruptive Thinking - Gavin Ivester, Director, Design & UX, Webex Devices Episode length: 15 minutes Gavin says that sometimes we need to disrupt ourselves to figure out radically simpler ways to deliver customer value. Gavin and his team are taking on the challenge of measuring and rewarding simplicity. The principles can help teams apply their own diagnostics to see if they’re headed in the direction of building products people truly love to use. Key Moments: 0:45 Product principle definition  1:26 Principles are a diagnostic to test your own work.  2:25 Principles are about both product and practice.   4:07 Keep things simple is the hardest principle to follow.  7:30 Vision to create the world’s greatest collaboration platform.  11:35 Why B2B brands matter.  13:20 Love is the principle that propels an organization forward most. Episode Transcript: https://cisco.box.com/s/ngxgc6bibeww8lkukosuwjg1eqpuuvk7

Episode 5 Do You Recognize This Person? Jun 14, 2023

Episode 5 Do you recognize this person? - Mark Thompson-Kolar, User Experience Researcher, Duo Episode length: 14 minutes Creating a customer persona requires lots of interactions with people, listening to their needs, and understanding the applications they use. If you don’t recognize the person being talked about as a product user, that’s a big warning sign that the persona created for the product isn’t quite right. Mark talks about the “Yes, and…” for a particular persona and the use cases for which the product was created. Key Moments: 1:01 Mark explains all the types of research used to truly understand a persona.   3:00 How product principles can become culture drivers.   3:43 Which product principles are used most to develop personas.  5:04 How personas are validated with longitudinal personas.   6:21 Security employees are a persona, so if you must ask, do you recognize this person?   7:49 Deepening persona understanding by asking ‘yes, and…”  12:56 Mark’s favorite product outside of Cisco is the Comcast interface. Episode Transcript: https://cisco.box.com/s/9cayz4uvciw7z5rwqklm6ekctbtqkp0q

Episode 3 Killing Tech Debt Jun 14, 2023

Episode 3  Killing Tech Debt - Ryan Glover, Leader, UI/UX Engineering Episode length: 12 minutes Principled talks to Ryan about how he and his team are redesigning the interface and taxonomy of Secure Endpoint to make it extraordinarily simple for the user to know exactly what’s possible to do with the product. The team reduced ‘tech debt,’ by creating common templates, taxonomy, and nomenclature to drive stickiness and adoption. 0:44 Jeetu talks about simplicity being the ultimate form of sophistication. Key Moments  1:57 How product principles are guardrails for how teams do their work.  2:50 Why you won’t be successful unless you align around customer.  4:09 Strategies to get to know the end-user.   5:11 Unifying design through the Magnetic Design system.  6:56 Aligning on product language and taxonomy.  7:57 The danger of focusing on the competition versus the user.  10:32 It doesn’t always have to be pretty, the case of Craig’s list. Episode Transcript: https://cisco.box.com/s/sxbiz7ccdw5cetx9zukqnsbpy7rfshpv

Episode 1 De-risking Ideas Jun 14, 2023

Episode 1 De-risking Ideas - Jehan Cowan, Product Designer, Duo  Episode length: 13 minutes Jehan talks to Principled about how designers have the innate ability to turn ambiguity into clarity by visualizing progressing ideas. This process ‘de-risks’ ideas and helps a business make better decisions about which ideas to pursue with minimal investment of time and resources. The designer’s craft can help paint a strategic roadmap with a clear path forward. However, designers must be ok with putting forth something that is wrong, as sometimes it’s the best way to move forward. Episode Transcript: https://cisco.box.com/s/76vk9bs8zaa1fefxm20i3ww5bzzwskc9

Principled Trailer Season 2 Jun 14, 2023

Everyday stories about building products at Cisco

Episode 15: Live at Cisco Live with Oliver Tuszik Jun 13, 2023

Scott Schell is joined by special guest Oliver Tuszik, the Senior VP of Partner Sales and GM of Routes to Market. Scott and Oliver discuss Cisco's "Age of the Partner" and the exciting Partner activities at Cisco Live.

Episode 5 - The Making Of An Elite Engineer Jun 12, 2023

Welcome, to episode #5 of our Systems Engineering Unleashed Podcast! We will take an insightful, thought-provoking, and fun peek inside the minds and hearts of our elite engineers. Our guests, Cisco Distinguished Architects Errol Roberts and Craig Hill & our newest 5x CCIE, Lidiya Krunic, will take us on their unique journeys, but you will undoubtedly see a lot in common. I hope you find that spark to get started on the hard path to being one of the best of the best. Reaching the top in your career journey is the same as summiting that seemingly impossible peak. It starts with the belief you can do it and years of training and hard knocks to make it real. Anything truly worth having is worth the struggle to get it. A few great books referenced in this episode - Range -David Epstein, Think Again - Adam Grant and Endure - Cameron Hanes

Small Business, Big Solutions: Influencing Your Cybersecurity Decisions Jun 12, 2023

While the importance of cybersecurity solutions has been well documented, it is still easy to see the large corporations in the news, and find yourself as an SMB thinking you won’t be attacked. Unfortunately, the data and reality are a bit harsher. 46% of cyber attacks last year were targeted at businesses with 1,000 or fewer employees, with 60 percent of small companies go out of business within six months of falling victim to cyber attack. Hope is not lost, and there are both practices and solutions that SMBs can leverage to improve their security posture. To dig into these, today Ian is joined by Nate Haleen, Lead Developer & Division Lead at Procellis Technology Inc. and Tyler Cohen Wood, a keynote speaker, author, national security expert, and overall cyber authority.

Season 1 Trailer Episode, Principled Jun 06, 2023

Everyday stories about building products.

Episode 18: Appspace helps connect organizations’ people, places, and spaces w/ the power of Webex. Jun 02, 2023

In this month's episode, join us for an insightful conversation with Chief Innovation Officer at Apppace, Thomas Philippart de Foy, along with Webex co-hosts Chris Botter and Taryn Montero. In this podcast, you will learn how Webex and Appspace keep people engaged, connected, and productive, whether in the office, at home, or on the go. Appspace integrates with the Webex app and runs on Webex devices to offer a workplace experience focused on employee safety, well-being, and productivity, all while maximizing your Webex investment.

Episode 14: Delivering Solutions and Value to Customers through Partners May 31, 2023

Matt Brady from Cisco discusses how Partners provide exceptional customer value when delivering on business outcomes.

S4 E5: Talking Offensive Security with Lurene Grenier May 23, 2023

When it comes to battling cybersecurity attackers, Lurene Grenier is all about offense. As Director of Security Architecture at Cisco Talos, she has spent her career analyzing state-sponsored actor trends, writing detection to block those threat actors, and in general, educating users and administrators on how to deploy the most robust security solutions. Lurene joins AB for a great conversation on a variety of topics, from offensive security to infrastructure vulnerabilities to her passion for playing guitar.

Cisco Optics Podcast Ep 43. Fascinating laser research projects you wish you thought of (9 of 9) May 22, 2023

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 43, we conclude our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. We wrap it up with her project using Raman spectroscopy to help prevent membrane fouling for freshwater generation. She also describes the motivation behind her Coursera course on Active Optical Devices. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44 Membrane fouling in fresh water generation 3:36 Scaling - deposit of crystalline materials on membranes 4:21 Use of Raman spectroscopy 6:28 Washing membranes 9:38 Active Optical Devices free course on Coursera Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Want to boost your career? Get a sponsor! May 18, 2023

What is sponsorship, and how does it benefit careers? Find out in the latest CX EMEA Unplugged podcast with Phil Wolfenden, Pablo Gabriel Steiner and Aleksandra Dargiel. In this candid conversation, they share their experiences as sponsors & sponsees and some tips for building a successful sponsorship. *https://hbr.org/2022/02/20-of-white-employees-have-sponsors-only-5-of-black-employees-do

Episode 10: Day in the life of a Cisco TAC Engineer_ Cisco EMEA Chapter May 18, 2023

In the past two episodes, Cisco TAC Engineers and Technical Leaders from the Cisco APJC and AMER Regions shared a brief glimpse of a Cisco TAC Engineer role. Cisco Technical Assistance Center (TAC) is a global organization that provides around-the-clock, award-winning technical support services. In this episode, join our Senior TAC Engineer, Indraji Desai, and Technical Leader, Maria Jose Mendez Vazquez, from the Cisco EMEA Region to learn what it is like to be a Cisco TAC Engineer, approach towards resolving complex customer issues and the use of predictive innovations in troubleshooting. For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com

Episode 13: Ingram Micro and Evolution of Customer Success May 16, 2023

Nicole Dziedzic shares how Ingram Micro is serving as an extension of the Partners and helping customers achieve business outcomes through its CARE program. To learn more, visit our success story page at https://www.cisco.com/c/m/en_us/customer-experience/success-stories/partner/ingram-micro.html

Cisco Optics Podcast Ep 42. Fascinating laser research projects you wish you thought of (8 of 9) May 08, 2023

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 42, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Here she describes her research on integrated photonics and fabricating glass devices in the lab. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44 Integrated photonics 5:06 Sensing in difficult wavelengths 6:22 Fabricating glass devices in the lab 8:02 III-V devices Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 17: Hybrid collaboration made easy with JIBB  May 03, 2023

In this month's episode, join us for a candid conversation with Masoud Douzan, CEO of JIBB. Get to know his story, how he founded JIBB, and why the hybrid whiteboard makes collaboration better together with Webex.

Episode 12: Cisco Partners and the Digital Experience May 02, 2023

Scott Schell and John Stone from Cisco discuss how to leverage the digital experience through our Partners to enhanced customer success.

Episode 16: Enhancing productivity with Zello push-to-talk technology  Apr 28, 2023

In this month's episode, get to know Daniel Hackl, Director of Partnerships & Ecosystem, as he discusses Zello's push-to-talk technology, how Webex customers can take advantage of Zello's powerful communication tool, and why it is an exciting partnership to watch, along with Cisco co-hosts Travis Angle, Taryn Montero, and Abi Fagiri.

Episode 1: Be Your Authentic Self Apr 26, 2023

In this episode, Rhiannon and Louise are joined by Cisco’s Head of Public Sector UKI, Adele Every, and explore together how being your authentic self can help you get over hurdles in tough times, making a great first impression in interviews, and how in the future of AI and automation our soft skills are what will set us apart. Stay tuned until the end for a special outro from Cisco’s CFO Scott Herren, on his experience of authenticity in the workplace, and why he believes it makes a successful leader.

Episode 2: Be A Creative Problem Solver Apr 26, 2023

In this episode, Rhiannon and Elizabeth are joined by Jenil Dani, a Finance Manager at Amazon, and discuss different approaches to creative problem solving, how it can change in every role, and how to understand and utilise your unique thinking style to work with others to find optimal solutions. Stay tuned until the end for a special outro from Cisco’s Director of Global Partner Marketing Mark Murphey, on why he is looking for people who bring new and creative ideas on how to solve problems.

Episode 3: Be A Driver Of Social Impact Apr 26, 2023

In this episode, Rhiannon and Elizabeth are joined by Sophie Corden, a Global Campaign Manager at Colt Technology Services, and talk around why social impact is so important to the STEM industry, how you can find social issues you’re passionate about, and how you can develop other skills through volunteering. Stay tuned until the end for a special outro from Cisco’s Head of Corporate Social Responsibility UKI Kathryn Baddeley, on why you should look for a company’s purpose, vision, and values in any interview process.

Episode 4: Be A Strategic Thinker Apr 26, 2023

In this episode, Rhiannon and Debi are joined by Femina Sanghvi, a Human Centred Change Director at Salesforce, and look at where the definition of strategy comes from, the optimal ways and frameworks to use to reach your goals, and why strategic thinking is important in all aspects of your life. Stay tuned until the end for a special outro from Cisco’s Director of SMB UKI Aine Rogers, on why she empowers her team to think strategically.

Episode 5: Be An Entrepreneur Apr 26, 2023

In this episode, Rhiannon and Louise are joined by Filoni Dani, a newly graduated Degree Apprentice at KPMG, and discuss thinking like an entrepreneur, the fear of rejection, being comfortable with failing, and myth busting what being an entrepreneur really means. Stay tuned until the end for a special outro from Cisco’s General Manager of CPaaS Division Jay Patel, on why people need an entrepreneurial spirit to approach challenges in a fast-paced and ever-changing world.

Episode 6: Be A Communicator Apr 26, 2023

In this episode, Rhiannon and Debi are joined by Kristen Don, a Senior Communities Operation Manager at Uber, and speak on how communication touches all aspects of business, how to tailor the way you communicate within different cultures, and self-awareness for conflict management. Stay tuned until the end for a special outro from Cisco’s Programme Manager for Inclusive Communities EMEA Carlene Coward, on why communication is key for success working across cultures, time zones and languages.

Episode 7: Be A Leader Apr 26, 2023

In this episode, Rhiannon and Elizabeth are joined by Delfina Grossi, a Cross-Deal Manager at Google and Co-Founder of Women@Tech, discuss ensuring phycological safety in your team, the core pillars of leadership, and knowing when to step up or back as a leader. Stay tuned until the end for a special outro from Cisco’s VP of EMEA Virtual Sales Kim Pasche, on how leadership isn’t about job titles, but the qualities you need.

Episode 8: Be Able To Recognise The Value You Bring Apr 26, 2023

In this episode, Rhiannon and Debi are joined by Alexandra Foster, a Director of Division X at BT, and discuss carving out time to find your differentiators, how to speak up about your accomplishments, and defining metrics of success. Stay tuned until the end for a special outro from Cisco’s Managing Director for Commercial Business UKI Tony Gribben, on being confident in who you are, how we are all unique and sharing this with others.

Episode 9: Be Inclusive And Diverse Apr 26, 2023

In this episode, Rhiannon and Louise are joined by Kirstie Ayres, Head of Go to Market SE UK at Samsung, and deconstruct the nuances between inclusion vs. diversity, how products are designed and tested across multiple groups to ensure usability for all, and how to consciously practice inclusion every day. Stay tuned until the end for a special outro from Cisco’s EMEA Service Sales Lead and Executive Sponsor for Inclusion and Diversity Richard Everard, on why diversity creates high performing teams and ensures meritocracy.

Episode 10: Be A Role Model Apr 26, 2023

In this episode, Rhiannon is joined by her two own role models, Co-Founder of The Amplified Group Vicky Reddington, and Global Partnerships Manager at Thought Machine Katarzyna Sotek, and discuss whether you need to be a certain age to be a role model, the vitality of reverse mentoring, and how to approach someone to be your mentor. Stay tuned until the end for a special outro from Cisco’s CTO UKI Chintan Patel, on why positive role models can help boost your motivation and inspire you in your career.

Episode 11: Be The New Talent Apr 26, 2023

In this bonus episode, Rhiannon and Louise are joined by Yasmin Chowdhary, the UKI Apprenticeship Lead at Cisco, and consolidate all the previous soft skills explored throughout the series, discuss how they make an attractive employee in the STEM industry, and the attitude shift towards Early in Career and Career Changers. Stay tuned until the end for a special outro from Cisco’s Managing Director of EMEA Emerging Talent Mayte Marquez, on how soft skills differentiate us.

Not too Techie: Automation Everywhere. Will robots steal our jobs? Apr 24, 2023

Although the term “automation” may sound like a buzzword in the tech industry, it’s actually nothing new – humans have been automating mundane or dangerous work for a very long time now. It’s the problems, technologies, and motivations that change. In the new episode of Not too Techie, I speak to Michael Kaemper, Sr. Director CX SP Architecture at Cisco. Tune in to find out what #automation actually is, and how it can be used to deliver even better #CustomerExperience. We will also answer the burning question you are all asking: are robots here to steal our jobs? Reach out to Michael to find out how you can use automation to transform your business: https://www.linkedin.com/in/michael-w-k%C3%A4mper-6908a739/

Cisco Optics Podcast Ep 41. Fascinating laser research projects you wish you thought of (7 of 9) Apr 24, 2023

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 41, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Next up is her research on using orbital angular momentum in super-resolution microscopy and… sausages? – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44 Orbital angular momentum 5:08 Propagating modes with angular momentum through commercially available fiber 6:28 Degenerate modes 8:24 Application to super-resolution microscopy 9:08 Leveraging temporal coherence 11:02 Sausages! Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

S4 E4" Talking Sustainability with Mary de Wysocki Apr 21, 2023

As April is Earth Month, who better to have as a guest than Mary de Wysocki, Cisco's very own Chief Sustainability Officer. Mary sits down with AB to chat about her role in leading Cisco’s sustainability efforts and how we need to work together on a global level to create more sustainable and resilient communities.

Small Business, Big Solutions: Building Your Business Through Technology Apr 20, 2023

Owning a small or medium business brings with it many unique challenges – from choosing which manufacturer to go with for your technology needs all the way to how to continue to grow and scale your business. The shift to hybrid work magnified to this, creating a new layer of complexity to both managing a business as well as employee satisfaction and retention. To sift through these challenges, and how he has successfully navigated them, today I am joined by Scott Kauffman, President of HighNoon, a full-service marketing agency located in Phoenix, AZ. Scott shares his perspective on business, technology and even provides a marketing tip for our listeners.

Episode 11: Managed Services with Alexandra Zagury Apr 18, 2023

In this episode of the CX Partner Perspective Podcast, Alexandra Zagury and host Scott Schell talk about why managed services are the way customers want to consume technology today and how in the Age of the Partner, the partner is leading the way.

Cisco Optics Podcast Ep 40. Fascinating laser research projects you wish you thought of (6 of 9) Apr 10, 2023

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 40, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Here she describes techniques she’s developed for creating femtosecond laser pulses, including phase locked laser arrays and time lensing. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:59 Ultrafast (short pulse) lasers in semiconductors 5:51 Upper state lifetime 7:42 Two-photon absorption 10:01 Phase and frequency controlled laser array 12:04 Time lens 14:17 Electrically pumped ultrafast laser for neuroscientists 15:53 Difficulty of phase controlled laser arrays 17:06 Devices for time lensing Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 10: Customer Success from a Partner's Perspective Apr 04, 2023

World Wide Technology is back for another podcast. This time, Scott talks with Laura Kuehner about the past, present and future of WWT's customer experience practice.

Episode 15: Part 2 with VQ Communications Apr 01, 2023

In this month's Part 2 episode, Kevin Adamson sits down with Giles Adams and Steve Holmes and discuss why VQ Conference Manager is an exciting partnership to watch and other new updates

Cisco Optics Podcast Ep 39. Fascinating laser research projects you wish you thought of (5 of 9) Mar 27, 2023

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 39, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Next is her research using quantum light for fiber based sensors. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:52 Fiber based sensors with quantum light (squeezed light) 7:07 Lower noise, higher sensitivity with Mach-Zehnder interferometer 8:35 Higher performance in photon-starved regime with quantum light Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 9: World Wide Technology and EA Software Adoption Mar 22, 2023

Sean McDonald from World Wide Technology joins Scott Schell to talk about their lifecycle practice and what that means for ongoing customer success.

Episode 13: Breaking down the true meaning of Smart Cities with Joe Dignan & Stu Higgins Mar 16, 2023

In this month’s episode, Rosie and Collette are joined by Stu Higgins, Head of Smart Cities and IoT at Cisco & Joe Dignan, Assoc Vice President and Head of IDC Government Insights Europe with a deep dive into Smart Cities 🏙️ and how Sustainability🌱 is driving decisions across business, politics and communities around the world → 🌍

Episode 8: The ePlus Customer Experience Journey Mar 14, 2023

Scott Schell and Kevin Detsch discuss how ePlus began their Customer Experience journey and how they became Cisco's first certified North American Partner in the PLS-Support program.

Cisco Optics Podcast Ep 38. Fascinating laser research projects you wish you thought of (4 of 9) Mar 13, 2023

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 38, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Next is her project in multi-photon microscopy and super-resolution imaging. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44 Multi-photon microscopy 3:10 Super-resolution imaging, Stimulated Emission Microscopy (STED) 6:16 Delivering donut beam through fiber 8:32 Use of fluorescence and donut beam 10:44 Optogenetics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Bloom Where You're Planted | Andrew Sage, Vice President Global Distribution and SMB Sales Mar 10, 2023

Andrew Sage joins us for the eleventh episode of the Cisco Leadership Podcast. Andrew is a Global Vice President by day -- musician by night. He brings a fresh perspective on leadership through the lens of a musician. He emphasizes the true power of understanding a team, the impact of enrolling each individual towards a collective goal and the concept of "bloom where you're planted."

S4 E3: Talking Resiliency as a Woman in Tech and Cybersecurity with Tazin Khan Mar 09, 2023

AB sits down with Tazin “Taz” Khan for an engaging, friendly chat around a variety of topics ranging from diversity of roles in cybersecurity to ethics and privacy to what it means to be resilient as a woman in the tech industry. Taz shares her transition from retail worker to cybersecurity specialist, and she gives great insight into what excites her the most about the work she does at Cisco and beyond.

Episode 9: Day in the life of a Cisco TAC Engineer - Cisco AMER Chapter Mar 07, 2023

Welcome back to our channel! In the previous episode, you got a brief glimpse of the day in a life of a Cisco TAC Engineer. Cisco Technical Assistance Center (TAC) is a global organization that provides around-the-clock, award-winning technical support services. In this episode, join our Cisco TAC Engineers, Cesar Lopez Zamarripa, Marco-Dane Raymond, and Alex Levine, from across the Cisco AMER Region of Raleigh (North Carolina), New York, and Mexico to learn what it is like to be a Cisco TAC Engineer, the impact of the pandemic, and the rise of predictive innovations. For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com. LinkedIn Profiles: Cesar Lopez Zamarripa: https://www.linkedin.com/in/cesar-gustavo-lopez-zamarripa-5b5aa837/ Marco-Dane Raymond: https://www.linkedin.com/in/marco-dane-raymond-5336a5a8/ Alex Levine: https://www.linkedin.com/in/alexander-levine-1b9a9b50/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Small Business, Big Solutions: Stop, Collaborate and Listen Mar 03, 2023

It’s been said that work is no longer somewhere you go, but something you do. Which means whether they're at the office or working from home, your team members have what they need to stay connected. But when everyone is collaborating from everywhere, how do you create the most human hybrid work experience possible that will stand the test of time? To answer this, I am joined today by Kristyn Hogan, Vice President of Global Collaboration Partner Sales here at Cisco.

Episode 14: Hybrid work and smart workspaces with UMA Mar 01, 2023

In this month's episode, join us for a fun conversation with Kevin Adamson and Stephen Milner, Founder and CSO at UMA and discuss hybrid work and smart workspaces with UMA

Episode 7: The Value of Distribution Partners to Cisco CX Feb 28, 2023

Ryan Kingston and Scott Schell discuss the value of Cisco's Distribution Partners and the impact Disti has on customers and partners.

Cisco Optics Podcast Ep 37. Fascinating laser research projects you wish you thought of (3 of 9) Feb 27, 2023

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 37, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. We move on to her project with electrically tunable lenses and their application to 3D brain imaging in mice. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:58 Electrically tunable lens and prism 3:50 Electrowetting 4:54 Contact angle 6:02 Density matched liquids 8:00 3D brain imaging in mice Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 6: ConvergeOne and Lifecycle Selling Feb 21, 2023

Another Partner joins the podcast to talk about the customer experience. Deanna Davenport from ConvergeOne discusses their lifecycle practice with Scott Schell and the impact it's having on their business.

S4 E2: Talking Social Justice and Black History Month with Brian Tippens Feb 15, 2023

At Cisco, Inclusion isn't just something we do - it's part of who we are. It's a business imperative to power an inclusive future for all. In celebration of Black History Month and all things Social Justice, AB sits down for a great chat with Brian Tippens, Cisco's SVP and Chief Social Impact Officer. A seasoned tech leader with a history of serving in purpose-driven roles, Brian shares his passion for giving back to underserved communities, the importance of driving purpose as a business priority, and highlights how Cisco's comprehensive approach to cultivating a diverse workforce and the deliberate efforts for equality across the tech industry is not only a force for good inside our company but also in the communities where we live and serve. He shares how purpose is more than a company's CSR initiatives, or social and environmental investments, or a desire to do good in the world; purpose is directly tied to economic performance, competitive advantage, and long-term value creation.

Episode 5: A Partner Conversation with Trace3 - it's all about the data Feb 14, 2023

Cisco CX is committed to our Partners. In this podcast, Scott Schell is joined by Steve Robb from Trace3 who leads their Lifecycle Services team.

Cisco Optics Podcast Ep 36. Fascinating laser research projects you wish you thought of (2 of 9) Feb 13, 2023

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 36, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. She explains her use of time resolved spectroscopy to improve semiconductor laser power. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 3:02 Photonics group at University of Colorado Boulder 3:45 Time resolved spectroscopy for nonradiative recombination in semiconductors 4:43 Auger recombination 6:05 Power vs current curve droop 7:58 High power semiconductor lasers Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 4: Customer Experience with GDT: Past, Present and Future Feb 07, 2023

David Watkins from GDT chats about the current state of customer experience and what the future looks like for delivering customer success.

Cisco Optics Podcast Ep 35. Fascinating laser research projects you wish you thought of (1 of 9) Feb 06, 2023

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 35, we begin a new conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. We begin with her work at Lincoln Laboratories on improving laser performance. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 3:52 Quantum Electronics (Laser Technology and Applications) group at MIT Lincoln Labs 5:15 Slab-coupled optical waveguide lasers 6:07 Cryogenic Ytterbium YAG solid-state laser 7:06 Cooling high-powered lasers 8:13 Gaussian beams 8:57 Frequency conversion and the blue-green valley of death 11:01 Nonlinearity 12:48 Green laser pointers Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 12: From Island life to life in Tech – a cosy chat with Ishbell MacPhail Feb 03, 2023

In this month’s episode, Rosie and Collette are joined by Ishbell MacPhail, Country Leader for Cisco Scotland who shares her journey from growing up on a remote Scottish Island (with no internet or landline!) to a wide-spanning career in the tech world. 🙌 She offers some great insights for anyone looking to move into the technology sector with personal anecdotes of what she has learned along the way, as well as some guidance on how to seek and make the most of a good mentor. A fun, easy listen to kick off the Cisco UKI Podcast for 2023! 🎉

Not too Techie: Catching the wave of CX trends in 2023 Feb 02, 2023

Listen to this episode of the Not Too Techie podcast with Adele Trombetta, Senior Vice President of Cisco CX EMEA, to find out what her 2022 highlights were, and what CX trends to look out for in 2023.

Episode 13: Engage your listeners like never before with Clixie Media Feb 01, 2023

In this month's episode, tune in to our newest Webex Ecosystem Partner, Clixie Media with Tim Moore and Kevin Adamson as they sit down and discuss Clixie's Interactive Media and Analytics Platform with Webex and why it is an exciting partnership to watch.

Tech Talk Episode 5: Cisco Partner Landscape Jan 31, 2023

Welcome back to Tech Talks - a spin off from our main Cisco UKI Podcast where, in each 30 minute episode, we’ll deep dive into a specific area of technology with one of our favourite Cisco experts! 👉 In this month’s episode we discover Cisco's Partner Landscape with Cisco's Managing Director UK & Ireland Partner Organisation, Dominic Pierce.

Episode 3: Realizing Value with Customers and Partners Jan 31, 2023

Scott Schell and Pete Davis, both on the Cisco CX Partner Success Team, share how Partners and Customers can realize value faster from their Cisco gear with a little help from CX services.

Episode 2: Computacenter Drives Customer Outcomes with Cisco CX Jan 31, 2023

The dynamic Julie Greene, Director, Global Business Development Manager, Computacenter joins Scott to discuss how her team drives successful business outcomes for their customers with proactive services.

Episode 1: Welcome to Partner Perspectives: The CX Partner Success Podcast Jan 31, 2023

Scott Schell welcomes you with an overview of Partner Perspectives, a Cisco Customer Experience Services podcast focused on CX Partner success, and looks ahead to future episodes.

The Best You Can Be | Emma Carpenter, VP of Global Security Sales Jan 24, 2023

Emma Carpenter, Cisco's VP of Global Security Sales, joins us on the Cisco Leadership Podcast for a thought-provoking conversation on how her unique background, including her early life journey and immigration to the US, has shaped her both personally and as a leader. She shares insights on how she prioritizes her physical and mental fitness to constantly strive to be the best version of herself, the importance of mentors and sponsors in career progression, and her perspective on what is truly important in life.

S4 E1: Talking Cisco’s managed & as-a-service platforms with Alexandra Zagury and Amit Dhingra Jan 17, 2023

Alexandra Zagury and Amit Dhingra chat with AB about how Cisco’s managed & as-a-service platforms help boost businesses’ speed, agility, and scale with adaptable, on-demand solutions.

Small Business, Big Solutions: What Can Hybrid Do for You? Jan 13, 2023

Hybrid work is here, and it is not going away. But is your business ready for it? With more ways to work than ever, businesses are having to account for the new role of the office, and the rise of the homeworker, making their techstack truly the new workplace. Andrew Gilman, CMO of NWN Carousel, a Cisco partner, joins the podcast to talk through what they’re seeing with hybrid work, what organizations are missing, and how businesses are evolving their technology investments to improve employee and customer experience.

Episode 12: Discover the control power and simplicity of Lightware Jan 09, 2023

Join Lightware's VP of Sales, Steve Samson and Webex Partnership's leader, Kevin Adamson as they discuss Lightware's solution and why it is an exciting partnership to watch in the coming months

S3 EP8: Talking Networking Academy with Laura Quintana and Lorenzo Garth Dec 20, 2022

In celebration of Cisco Networking Academy’s 25th Anniversary, AB sits down with Laura Quintana, Vice President of Corporate Affairs and General Manager of Networking Academy, and Lorenzo Garth, Systems Engineering Manager at Cisco Meraki who made his way to Cisco through our Networking Academy. This is a fun and informative conversation that touches on a variety of topics, from misconceptions about what it takes to thrive in an IT career to how programs like NetAcad are helping shape the cybersecurity workforce of the future.

Christmas Magic at Cisco – chatting Connected Santa & Time2Give Dec 16, 2022

In this month’s episode, Rosie and Collette are joined by a very special guest… Santa Claus! 🎅 The big man himself joins the podcast LIVE from the North Pole, and shares all the secrets (and magic) behind Cisco’s Connected Santa programme, where volunteers from Cisco visit Children’s hospitals across the UKI to bring some festive cheer to kids who deserve it the most – through the power of Cisco technology! In the second part of the episode Rosie and Collette sit down (virtually) with Sam Moylan-Heydt for a cosy, festive chat about Cisco’s incredible Time2Give volunteering and we’ll hear how Cisconians across the UKI have been using their volunteer hours to give back at this time of year. Merry Christmas and Happy Listening!🎄

Leading with empathy, curiosity and finding the strengths in others Dec 13, 2022

Tim Coogan is Cisco's Vice President for the Global Enterprise South business which supports some of Cisco's largest customers. In this conversation, you will hear from Tim and learn about leading with empathy, curiosity and finding the strengths in others. Thanks for tuning in.

Episode 11: Workplace of the future with MazeMap Dec 12, 2022

In this month's episode, join Abi and Joel as they chat with Marine Shrestha, Director of Partnerships at MazeMap as they discuss how employees make a safe return to the office and why MazeMap is an exciting Webex partnership.

Cisco Optics Podcast Ep 34. Why optics are more important than ever for high end routing (6 of 6) Dec 06, 2022

Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 34, we conclude our conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. In this episode we ponder the future of optics in routing. – Pat Chou, Cisco Optics Product Manager Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:16 Future of 8000 Series routers 3:37 Coherent optics 5:47 Architectural shifts 10:03 Convergence of optical IP Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 10: Community Supervision Experience w/ TRACKtech  Nov 28, 2022

Correctional Agencies are under pressure to reduce costs, protect communities, protect inmates and staff from COVID-19, other communicable diseases, and enhance offender success upon release from jail. With an increased focus on alternatives to detention and sanctioning of individuals in their communities, agencies are adopting innovative technology solutions, beyond the ankle bracelet, to better manage their populations and lower the cost of incarceration and supervision. This episode focuses on TRACKtech, a CISCO partner who through an innovative use of technology, provide individuals the tools they need to stay on track to success. Their evidence-based, data-driven mobile solutions offer comprehensive rehabilitation and monitoring capabilities for justice-involved, addicted, mentally ill and/or homeless individuals. By integrating community-based resources, cognitive behavioral therapy, and enhanced communication and monitoring risks, the TRACKtech platform enables successful rehabilitation, reentry, and increased public safety. TRACKtech is a proud Cisco Solutions Plus Partner.

Cisco Optics Podcast Ep 33. Why optics are more important than ever for high end routing (5 of 6) Nov 28, 2022

Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 33, we continue our conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. In this episode we talk about security features in the 8000 router. – Pat Chou, Cisco Optics Product Manager Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:17 The bar is being raised 4:02 Security features of 8000 router 5:17 JTAG ports 7:38 Checking hardware identity Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

S3 EP7: Talking Democratization of Citizen Services with Oswaldo Mestre, Jr. Nov 16, 2022

In this episode of TechBeat, AB welcomes Oswaldo Mestre, Jr., Director of Citizen Services and Chief Services Officer for the City of Buffalo, New York. Oz, as he’s known affectionately to friends and colleagues, leads a team that oversees a wide range of services to the residents of Buffalo. He has been globally recognized for his work on the 311 Call & Resolution Center and the unique collaboration between Cisco and the University of Buffalo to maintain continuity of citizen services during the COVID pandemic—and to elevate them as we move beyond it. As a seasoned Cisco customer, Oz has been a leading voice and proponent of the democratization of citizen services. Tune in for a fun, engaging, and insightful conversation.

Episode 8 - Day in the life of a Cisco TAC Engineer Nov 15, 2022

Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience. Cisco Technical Assistance Center (TAC) is a global organization that provides around-the-clock, award-winning technical support services. In this episode, join our Cisco TAC Engineers Nathan Gordon, Yusuke Togawa, Roshini M, and Ashish Varghese from across the APJC locations of Australia, Japan, and India to learn what it is like to be a Cisco TAC Engineer and how they approach resolving complex issues for Cisco customers. Also, hear about the focus on best-in-class innovation to simplify things for the customer and increase internal efficiencies in this inclusive hybrid world. For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com Technical Services Resource Guide https://www.cisco.com/c/en/us/support/web/tac/technical-services-resource-guide.html Learn about Cisco Intersight https://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/intersight/intersight-ds.html Cisco TAC Connect Bot is a personal assistant that provides Cisco customers and partners with a self-service experience for common case inquiries and basic transactions. https://www.cisco.com/c/en/us/support/services/tac-connect-bot/index.html

Episode 9: Vyopta- Business Collaboration Experience with Webex Nov 15, 2022

Join Cisco’s Business Development Manager Joel Depperschmidt and Vyopta's VP of Business Development as they discuss supporting hybrid work by leveraging data and real time monitoring, and how Vyopta is delivering actionable insights across complex multi-vendor collaboration environments. This episode will also highlight two joint-offers in market: A no cost collaboration health assessment, and special offer for customers migrating from Cisco Prime Collaboration Assurance (PCA)

S3 EP6: Talking Security with Jeetu Patel Nov 09, 2022

AB connects with Jeetu Patel, Cisco’s EVP & GM, Security and Collaboration Business Units. He leads Cisco's SaaS business and strategy to further accelerate the company's transformation and growth. Jeetu and AB discuss security resiliency, eliminating the security poverty line, Cisco Security Cloud, and a range of other topics that give insight into Jeetu’s role at Cisco and life beyond the office.

Episode 8: Discover the hybrid power of Call Cabinet + Webex Calling Nov 09, 2022

Episode 8: Discover the hybrid power of Call Cabinet + Webex Calling

Cisco Optics Podcast Ep 32. Why optics are more important than ever for high end routing (4 of 6) Nov 08, 2022

Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 32, we continue our conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. In this episode we talk more about optics in routing and why the introduction 400G was such a big step. – Pat Chou, Cisco Optics Product Manager Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 3:10 400G pipes and applications 7:08 Impact of single subscriber and resiliency 9:18 Debugging an optical link Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Small Business, Big Solutions: Harmonizing Hybrid Work Nov 04, 2022

Hybrid work means something different to every business. What used to be a small percentage of the workforce working remotely has turned into a majority of employees being remote in some capacity. Whether they are in an office, coffee shop, or an airport, it’s important that everyone has the same experience on your network. And with employees all over, it’s important to make sure your remote and on-premise experiences are equal. Dan Kelcher of IP Fabric, a Cisco customer, joins the podcast to talk through their hybrid work experiences, the stressors remote work can put on an organization, and the importance of secure connections for all users.

Episode 7: Enabling hybrid legislative & remote work with Davra Nov 04, 2022

In this month's episode, join Alfeo and Kevin for an insightful conversation and dive into the world of Legislate for Webex and redefining the future of public sector remote work for connected justice and hybrid voting assemblies…

Tech Talk Episode 4: ThousandEyes Nov 01, 2022

Welcome back to Tech Talks - a spin off from our main Cisco UKI Podcast. In each 30 minute episode, we’ll deep dive into a specific area of technology with one of our favourite Cisco experts! In this month’s episode we discover ThousandEyes with Cisco's ThousandEyes Sales Specialist, Chris Walters.

Finding the Best in Others | Rachel Barger, Senior Vice President of the Americas Oct 27, 2022

Rachel Barger joins us for the eighth episode of the Cisco Leadership Podcast. As SVP of the Americas she takes us throughout her journey from coach to leader. She highlights the importance of being a connector, creating pathways for people to be successful and pulling out the best in others.

Episode 6: Redefining Compliance in the modern workplace with Theta Lake Oct 25, 2022

In this month' episode, Sacha and James sat down for a candid and insightful conversation into Theta Lake's security and compliance for modern collaboration tools and why Theta Lake is an exciting partnership to watch.

Cisco Optics Podcast Ep 31. Why optics are more important than ever for high end routing (3 of 6) Oct 25, 2022

Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 31, we continue our conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. In this episode we talk about why high quality optics is more important for routing these days. – Pat Chou, Cisco Optics Product Manager Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:25 Commodity vs asset data 7:11 Impact of reliable optics at higher data rate 8:30 Challenge of large footprint networks 11:00 Importance of optics qualification, e.g. Digital Coherent Optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 5: Collaboration for a Modern World with Approved Contact Oct 21, 2022

Approved Contact's Tony Nuzzo joins host Kevin Adamson to explore texting for business, embedded app and why Approved Contact is an exciting partnership to watch.

Everything you need to know about phishing Oct 20, 2022

Does privacy still exist in the digital age? What is phishing and what does it have in common with… fishing? How to protect yourself – and your company, from a cyber-attack? Find out this – and more, in the special Cybersecurity Month episode with Haim Pinto and Shimri Vachter.

S3 EP 5: Talking Customer Experience with Thimaya Subaiya Oct 14, 2022

In this episode, AB sits down for an engaging discussion with Thimaya Subaiya, Cisco’s SVP, Chief Customer Experience Officer, who shares the hallmarks of a great customer experience and why he believes that consistency is key in every customer interface. Subaiya also discusses what’s top of mind as he looks to the future of CX; the importance of allyship to his team's success; and why building furniture helps him relax and connect with his daughters.

Episode 04: Unleash Awesome with VQ Conference Manager Oct 13, 2022

In this month's episode, Steve and Donald dive into the world of VQ Conference Manager and why VQ + Webex is an exciting partnership to watch. Tune in to YouTube: https://www.youtube.com/watch?v=O12cWl2NcRo

Cisco Optics Podcast Ep 30. Why optics are more important than ever for high end routing (2 of 6) Oct 11, 2022

Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 30, we continue our conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. In this episode we learn about the 8000 router’s innovation outside of the Silicon One ASIC. – Pat Chou, Cisco Optics Product Manager Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:16 XR software innovation 3:15 Linux based 5:00 Thermal design innovation 5:49 High-speed signal challenges 6:53 Fan trays Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 9: Neurodiversity with Richard Everard Oct 10, 2022

In this month’s episode, in recognition of World Mental Health Day 2022, Rosie and Collette shine a light on the topic of Neurodiversity as they chat to Richard Everard, VP EMEA Service Sales & Executive Sponsor of CDAN EMEA (Cisco’s Connected Disability Action Network) as he shares his experience of being diagnosed as neurodivergent later in life and what he has learned throughout that journey. We’ll hear how mental health and neurodiversity are connected and how teams in business can flourish when they truly embrace neurodiversity within the workplace.

Episode 3: The Future of Workforce with Augmentir Oct 10, 2022

In this episode, join us for an inspiring conversation with Dave Landreth and learn more about Augmentir and the Future of Workforce Cisco Host: Parthasarathi Kar, Senior Manager Business Solutions Cisco Co-Host: Taryn Montero, Product Manager- Partnerships Guest: David Landreth, Head of Global Alliances, Augmentir

Episode 7: How to take agile from theory to practice in software and service delivery Oct 04, 2022

Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience. In our anniversary special episode, join our guest speakers, Lynn Chen (Cisco Software Consulting Engineer), Shehara Viswanathan (Cisco Customer Success Leader), and Terence Zhang (Cisco Delivery Leader), with our host, Shaun Roberts (Cisco Principal Engineer) to learn how agile practice in software and overall service delivery places the customer and the individual front and center, underpinned by process and quality checks. For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com LinkedIn Profiles: Terence Zhang: https://www.linkedin.com/in/terence-xin-zhang-3a6568a6/ Shehara Viswanathan : https://www.linkedin.com/in/shehara-viswanathan-she-her-a410001/ Lynn Chen: https://www.linkedin.com/in/lynn-weilin-chen-351b232b/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/ Get to your most desired outcomes faster with Cisco CX Services https://www.cisco.com/site/us/en/services/index.html

Episode 8: Chatting digital communications, start-ups and business advice with Jay Patel Sep 30, 2022

In this month’s episode Rosie and Collette chat all things CPaaS (Communications Platform as a Service) with Jay Patel, VP & GM at Webex Connect. Jay shares the story of his business IMI from start-up to acquisition by Cisco in 2021 to what we now know as Webex Connect. We hear from Jay about his career journey, how customers are utilising CPaaS to better communicate with their consumers in the modern world and his passion for supporting entrepreneurs with great ideas and good hearts.

Small Business, Big Solutions: Cybersecurity - The Forgotten SMB Tech Solution Sep 29, 2022

The data that SMBs protect is just as critical as that of the largest organizations. Oftentimes, these businesses have an extremely lean or even no IT department, so they are left without the proper security to protect their customers' valued information. Because of this, they become low-hanging fruit for hackers. Mike Storm, a Distinguished Engineer at Cisco, joins the podcast to talk about the security issues that SMBs face and simple solutions they can incorporate to protect their valued information.

Episode 02: AVA Robotics and robots in the workplace Sep 28, 2022

Join Cisco’s Business Development Manager Joel Depperschmidt and Ava Robotics’ VP of Sales Rob Kutner as they discuss robots in the workplace, and why Ava + Webex is an exciting partnership to watch in the coming months.

Cisco Optics Podcast Ep 29. Why optics are more important than ever for high end routing (1 of 6) Sep 26, 2022

Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 29, we begin a new conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. We begin with his background in networking and ASICs. – Pat Chou, Cisco Optics Product Manager Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:24 Ammar's career background in routing and ASICs 4:42 ASICs for routing 5:53 System convergence 7:18 Silicon One innovation example (for 8000 Series Router) 10:55 Silicon One comparison with others 12:09 Next gen Silicon One Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 01: Ask Prezi Video Sep 21, 2022

In this episode, join us for a fun conversation with David Warren and Cisco co-host Justin Ramirez and Taryn Montero to uncover & learn more about Prezi Video and their journey to SolutionsPlus. Watch Webex Partner Podcast: https://www.youtube.com/watch?v=jIIHWqBX6o4

Identifying Your Blindspot | Todd Nightingale, Former EVP and GM of Enterprise Networking and Cloud Sep 09, 2022

Todd Nightingale joins us for the seventh episode of the Cisco Leadership Podcast. As the former EVP and GM of Enterprise Networking and Cloud, current CEO at Fastly, As a young EVP, he shares how to approach seeking a career change, identifying your blind spots, embracing critical feedback, and what it looks like to be a great boss without losing humanity.

People of CX EMEA: France Sep 06, 2022

Have you ever dreamt about being able to teleport from your desk straight to a different country? If you said yes, then you are in luck: with this new CX Unplugged mini-series, it is now possible! Join us on our adventure and virtually visit the EMEA countries without leaving your house. Our first stop: France! Listen to our host, Karen Fredrich, and our lovely guides: Imen Bekhechi and Maryem Badri, to discover all the amazing things France has to offer.

Episode 7: Start-Up, Sports and Stadiums with WaitTime Aug 11, 2022

In this month’s episode Rosie and Collette meet Zack Klima, CEO and Founder of Wait Time - the industry leader in crowd intelligence, providing real-time data and historical analytics on crowd behaviour. They hear about the story behind how the business was founded, why WaitTime works so well with Cisco Meraki tech and discover some of the big names backing this clever tech business. So what you waiting for? Give it a listen now! For an insight into WaitTime and how the tech works check out this link: https://www.linkedin.com/posts/zacharyklima_stadium-arena-gate-activity-6961334764230365185-QMUX

S3 EP4: Talking Emerging Technologies and Incubation with Vijoy Pandey Aug 08, 2022

S3 EP4: Talking Emerging Technologies and Incubation with Vijoy Pandey by Cisco

S3 EP3: Talking Predictive Networks with JP Vasseur Aug 08, 2022

S3 EP3: Talking Predictive Networks with JP Vasseur by Cisco

Leading now and in the future - Oliver Tuszik, Senior Vice President, Partner Sales Aug 08, 2022

Oliver Tuszik, joins us for the sixth episode of the Cisco Leadership Podcast. As the Senior Vice President of Partner Sales, Olives talks about why he believes he has the most wonderful job leading Cisco’s Partner Sales, what shapes him as leader and what advice he would have for the next generation of leaders.

Camino 2022: Walking for Positive Impact, Part 2 Aug 02, 2022

Hooked on the Camino 2022 stories of Niall, Antonio, Hanouf and Thais? Listen to the second part of our podcast to hear about the walk itself and the amazing impact it had on Cisconians. Speakers: Niall Healy (host), Antonio Pacheco, Hanouf Alajmi, Thais Bueno Rocha. If you missed the first part, you can catch up here: https://soundcloud.com/ciscopodcastnetwork/camino-2022-walking-for-positive-impact-part-1/s-fNvofXzP4bD?utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing

Episode 6: Cisco Live Remix Jul 29, 2022

Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience. Cisco Live delivers education and inspiration to technology innovators worldwide through large-scale in-person and digital events and on-demand education. It is the premier destination for Cisco customers and partners to gain knowledge and build community. In this episode of the Cisco Tech Insiders Podcast, Shaun Roberts (host) exchanged notes with other Cisco Live Las Vegas 2022 presenters, Kevin McCabe (Cisco Principal Engineer) and Moh Hamzeh (Cisco Technical Leader) on some of the big technology hits with the potential to transform the future and how we consume technology. Explore a collection of free on-demand Cisco Live Las Vegas 2022 sessions. Continue building knowledge and finding inspiration with Cisco Live keynotes, technical sessions, product demos and more. https://www.ciscolive.com/on-demand.html Interested to attend Cisco Live? Here are the upcoming sessions: Cisco Live Melbourne 2022 https://www.ciscolive.com/apjc.html and Cisco Live Amsterdam 2023 https://www.ciscolive.com/emear.html LinkedIn Profiles: Kevin McCabe: https://www.linkedin.com/in/kmccabe2/ Mohammed Hamzeh: https://www.linkedin.com/in/mohammed-hamzeh/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Camino 2022: Walking for Positive Impact, Part 1 Jul 26, 2022

5+ days. 16 weeks of preparation. 21 countries. 425 participants. 60,000 kilometres. And one main goal in mind – to fight against cancer. Listen to the first part of the podcast about the Cisco Camino walk. From the initial idea to the starting line, this episode will introduce you to Niall, Antonio, Hanouf and Thais who put themselves to the test as part of our commitment to give back to the community. Speakers: Niall Healy (Host), Antonio Pacheco, Hanouf Alajmi, Thais Bueno Rocha

Cisco Optics Podcast Ep. 28. Optics for hyperscale data centers, with Ron Horan 4/4 Jul 19, 2022

The rise of hyperscale data centers has upended computing and networking equipment business models over the past several years. The pluggable optics industry is no exception and has been impacted significantly. In Episode 28, we conclude our second conversation with Ron Horan, Cisco Senior Director of Product Management. We talk about future 800 gig and 1.6 Tb optical transceivers. – Pat Chou, Cisco Optics Product Manager Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:12 800G consolidation 3:23 1.6 Tb form factor consolidation 5:11 Impact of supply chain 8:27 The path to 1.6 Tb Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 4 - Purpose: The "It Factor" of Successful Leaders Jul 15, 2022

There is something daily which can stall or stop progress, but, if you have true purpose, you’ve found the “It Factor” to successful leadership. We've all worked for or with a person who seems to always move forward despite how tough circumstances are? What is it about these people that keep them moving? Today, Sharon Martin is going to take us on her journey in doing just that. You do not want to miss this one! “Don’t aim at success. The more you aim at it and make it a target, the more you are going to miss it. For success, like happiness, cannot be pursued; it must ensue, and it only does so as the unintended side effect of one’s personal dedication to a cause greater.” — Viktor Frankl.

Episode 5: Level Up with Artificial Intelligence and Machine Learning Jul 11, 2022

Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience. Artificial intelligence and Machine Learning continue to be a bit of a mystery–even to those who know it best. In this episode of the Cisco Tech Insiders Podcast, our host, Shaun Roberts, connects with two of Cisco’s AI and Machine Learning experts to explain what it is, how it works, why it is critical, and how it is evolving. Level Up your AI and ML knowledge with our guests, David White, Cisco Distinguished Engineer, and Mohammed Hamzeh, Cisco Senior Technical Leader. Get to your most desired outcomes faster with Cisco CX Services https://www.cisco.com/c/m/en_us/customer-experience/index.html#~discover-roi Learn about Cisco's AI- and ML-driven solutions portfolio https://www.cisco.com/c/en/us/solutions/artificial-intelligence.html?dtid=osscdc000283#~benefits LinkedIn Profiles: David White: https://www.linkedin.com/in/david-white-jr/ Mohammed Hamzeh: https://www.linkedin.com/in/mohammed-hamzeh/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Cisco Optics Podcast Ep. 28. Optics for hyperscale data centers, with Ron Horan 4/4 Jul 06, 2022

The rise of hyperscale data centers has upended computing and networking equipment business models over the past several years. The pluggable optics industry is no exception and has been impacted significantly. In Episode 28, we conclude our second conversation with Ron Horan, Cisco Senior Director of Product Management. We talk about future 800 gig and 1.6 Tb optical transceivers. – Pat Chou, Cisco Optics Product Manager Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:12 800G consolidation 3:23 1.6 Tb form factor consolidation 5:11 Impact of supply chain 8:27 The path to 1.6 Tb Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

The Power of Compounding | Jeetu Patel, EVP and GM of Security and Collaboration, Cisco Jul 01, 2022

Jeetu Patel joins us for the fifth episode of the Cisco Leadership Podcast. As the EVP and GM of Security and Collaboration. He brings decades of wisdom throughout his journey, highlighting the power of compounding and the value of constantly learning. He goes below the surface to describe his mindset that drives him and equates to his "X factor" as a staple in the Cisco organization. Bringing it home, he delves into the idea of utilizing our individual platforms and social network to make an impact and perpetuate success!

Episode 6: From human viruses to computer viruses - discovering Talos with Martin Lee Jun 27, 2022

In this Cyber Security special Rosie and Collette deep dive into Talos - the world's largest non state threat intelligence organisation - with Cisco's Cyber security Sepcialist Martin Lee who shares with the girls his unique career journey, his advice on how businesses can best equip themselves against cyber attacks… and of course his Meal Deal of choice!

Tech Talk Episode 3: SASE Jun 22, 2022

Welcome back to Tech Talks - a spin off from our main Cisco UKI Podcast where, in each 30 minute episode, we’ll deep dive into a specific area of technology with one of our favourite Cisco experts! In this month’s episode we discover SASE with Cisco's SASE Sales Specialist, Joe O'Gorman.

Cisco Optics Podcast Ep. 27. Optics for hyperscale data centers, with Ron Horan 3/4 Jun 20, 2022

The rise of hyperscale data centers has upended computing and networking equipment business models over the past several years. The pluggable optics industry is no exception and has been impacted significantly. In Episode 27, we continue our second conversation with Ron Horan, Cisco Senior Director of Product Management. We get into the growth of our industry and then discuss future trends. – Pat Chou, Cisco Optics Product Manager Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:12 Optics volume for hyperscales 4:15 Industry growth 5:58 Switch vs optics cost ratio 8:50 Future trends Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Cisco Optics Podcast Ep. 26 . Optics for hyperscale data centers, with Ron Horan 2/4 Jun 07, 2022

The rise of hyperscale data centers has upended computing and networking equipment business models over the past several years. The pluggable optics industry is no exception and has been impacted significantly. In Episode 26, we continue our second conversation with Ron Horan, Cisco Senior Director of Product Management. We dive further into fiber cable infrastructure and get into the history of hyperscales. – Pat Chou, Cisco Optics Product Manager Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:20 Breakouts and structured fiber 4:51. Trunk cabling 6:57 Special connector experiment 9:03 History of hyperscales Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Striking the balance | Bill Kohut, Senior Vice President, US Commercial, Cisco May 31, 2022

Bill Kohut joins us for the fourth episode of the Cisco Leadership Podcast. As the Senior Vice President of US Commercial he discusses his journey, leading through a pandemic, highlighting family, and striking for great balance. He touches on the foundation of his leadership style, key inspirations, habits, the importance of taking risks and having great sponsors in the workplace.

Cisco Optics Podcast Ep. 25 . Optics for hyperscale data centers, with Ron Horan 1/4 May 27, 2022

The rise of hyperscale data centers has upended computing and networking equipment business models over the past several years. The pluggable optics industry is no exception and has been impacted significantly. In Episode 25, Ron Horan, Cisco Senior Director of Product Management returns and we start a new conversation based on his experience in this space. We begin by defining the word hyperscale and implications on fiber cable infrastructure. – Pat Chou, Cisco Optics Product Manager Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:45 What is hyperscale 5:40 Cloud vs. hyperscale vs. webscale 7:39 What's important (power, cooling, fiber) 9:42 MMF vs SMF 13:54 All SMF cable infrastructure Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 3 - Grit and Empathy: Unleashing these superpowers to power your leadership! May 19, 2022

Florent Dalencourt shares how superpowers are not reserved for just our favorite Superheroes (Batman, Harley Quinn, and Green Lantern). As a leader, you too can become a superhero by discovering and then putting your own superpowers into practice. Today, we will talk to an exceptional guest about grit and empathy. Grit gives those who possess it extraordinary endurance, tenacity, and focus. Grit is not just simple elbow-grease term for rugged persistence. It is an often invisible display of endurance that lets you stay in an uncomfortable place, work hard to improve upon a given interest, and do it again and again.” - Sarah Lewis According to Brene’ Brown, Empathy creates connection. It is feeling with people. She goes on to say, “Empathy has no script. There is no right way or wrong way to do it. It’s simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of ‘You’re not alone.’

Episode 4: Day in the life of a Cisco Technical Leader May 16, 2022

Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience. Tune into this episode to learn about a Technical Leader's role in Cisco. Our host Shaun Roberts [Cisco Principal Engineer], speaks with two Technical Leaders, Maithri Bhagavan and Jeffrey Zhou, from Bangalore, India, and Sydney, Australia, to deep dive into their roles and technology focus. Get to your most desired outcomes faster with Cisco CX Services https://www.cisco.com/c/m/en_us/customer-experience/index.html#~discover-roi More information on Cisco Silicon One: https://www.cisco.com/c/dam/en/us/solutions/collateral/silicon-one/white-paper-sp-product-family.pdf LinkedIn Profiles: Maithri Bhagavan: https://www.linkedin.com/in/maithri-bhagavan-a8669b89/ Jeffrey Zhou: https://www.linkedin.com/in/jeffrey-zhou-b1732930 Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Cisco Optics Podcast Ep. 24 How to Make Coherent Optics Small and Pluggable, with Tom Williams 5/5 May 10, 2022

Coherent optics have been the go-to solution for high-end optical transport systems for years. Eventually these optics were modularized and with recent advances in DSP design and optics manufacturing, this technology is now available in small form factor pluggable modules. Cisco recognized the importance of this technology and acquired the industry’s leader in this space, Acacia Communications in March of 2021. In Episode 24, we continue our conversation with Tom Williams, Director of Technical Marketing, who joined Cisco via the Acacia acquisition. We talk about the future of coherent optics. – Pat Chou, Cisco Optics Product Manager Tom Williams leads marketing efforts for the Acacia coherent optics team that was acquired by Cisco in March 2021. Tom has spent over 20 years developing optical transmission equipment ranging from 10G to 1.2T. He participates in a variety of coherent standardization activities in OIF, IEEE and Open ROADM and is co-chair of the OpenZR+ MSA. Tom spent nearly 15 years in various management roles at Optium, where he participated in the company’s 2006 IPO and 2008 acquisition by Finisar. Tom joined Acacia in 2015, where his role has included corporate and product marketing responsibility, as well as contributing to product roadmap definitions. Related links: Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:25 What's next? 4:46 Coherent for shorter reach in the future? 7:24 Expertise needed for complexity of optics 10:29 Does optics get easier if we just wait? Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 5: Hybrid Work Special: Part Two - Collaboration Apr 28, 2022

In this two-part Hybrid Work Special episode, Collette and Rosie recruit some of their favourite (and funny) Cisco colleagues from around the business to tell us all about how hybrid working is having an impact on businesses from all different technology perspectives. In this second installment they are joined by Gerry Keleghan, Barry Redmond and Pete Hampton from the UKI Cisco Collaboration team where they delve into Hybrid Work from a collaboration perspective and share some of their favourite memories and shenanigans from across the years in the Dublin office!

Tech Talk Episode 2: Cloud Calling Apr 28, 2022

Welcome back to Tech Talks - a spin off from our main Cisco UKI Podcast where, in each 30 minute episode, we’ll deep dive into a specific area of technology with one of our favourite Cisco experts! In this month’s episode we discover Cloud Calling with Technical Solutions Architect, Nick Gray.

Make every day Earth Day Apr 22, 2022

How can companies reduce unnecessary power wastage to not only become more planet-friendly but also achieve cost savings? And how can you help us raise a forest in Kitui, Kenya to transform the life of the whole community and the future generations? In this episode of CX EMEAR: Unplugged Koen Bastiaens, VP of Cisco CX EMEAR North is joined by Josh Halley and Sharon Hatego as they discuss Cisco’s commitment to sustainability. Donate to the Strong Roots initiative here: https://www.brightfunds.org/funds/strong-roots-creating-a-forest-in-kenya-powered-by-cx-sp-emear Learn more about Earth Day 2022: https://www.earthday.org/earth-day-2022/

Episode 5: Hybrid Work Special: Part One – Security and Enterprise Networking Apr 14, 2022

In this two-part Hybrid Work Special episode, Collette and Rosie recruit some of their favourite (and funny) Cisco colleagues from around the business to tell us all about how hybrid working is having an impact on businesses from all different technology perspectives. In this first installment they are joined by Paul Quinn from Cisco’s Enterprise Networking team and Steve McKee from Cisco Security where they chat all things hybrid work, reminisce on nostalgic office memories and take part in a very fun game of Ping 2 Win!

Episode 2 - Fire Up Your Leadership with Eric Knipp! Apr 12, 2022

Managing is easy, but leading is hard, and motivating and inspiring teams is no small task nor for the faint of heart. You don't want to miss this episode with Eric Knipp, VP of Americas Engineering at Cisco. He shares his thoughts on how a People-First focus, passion for what we do, hard work, determination, taking risks, having a vision, earning a seat at the table, grit, intellectual and intense curiosity come together to fire up and motivate his team at Cisco

Cisco Optics Podcast Ep 23 How to Make Coherent Optics Small and Pluggable, with Tom Williams 4 of 5 Apr 12, 2022

Coherent optics have been the go-to solution for high-end optical transport systems for years. Eventually these optics were modularized and with recent advances in DSP design and optics manufacturing, this technology is now available in small form factor pluggable modules. Cisco recognized the importance of this technology and acquired the industry’s leader in this space, Acacia Communications in March of 2021. In Episode 23, we continue our conversation with Tom Williams, Director of Technical Marketing, who joined Cisco via the Acacia acquisition. We talk about fundamental limits of communication and then get into standards. – Pat Chou, Cisco Optics Product Manager Tom Williams leads marketing efforts for the Acacia coherent optics team that was acquired by Cisco in March 2021. Tom has spent over 20 years developing optical transmission equipment ranging from 10G to 1.2T. He participates in a variety of coherent standardization activities in OIF, IEEE and Open ROADM and is co-chair of the OpenZR+ MSA. Tom spent nearly 15 years in various management roles at Optium, where he participated in the company’s 2006 IPO and 2008 acquisition by Finisar. Tom joined Acacia in 2015, where his role has included corporate and product marketing responsibility, as well as contributing to product roadmap definitions. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:24 Addressing upper limits in data rate 3:45 The Shannon limit 4:11 Maximizing capacity within channel bandwidth 8:33 Application dependent trade-offs 9:32 Standards for coherent optics (e.g. 400G ZR) 14:18 Standardizing pluggable coherent optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 3: Digital Transformation, Innovation, and Women in Tech Apr 05, 2022

Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience. This episode celebrates International Women's Day 2022, where the host Shaun Roberts [Cisco Principal Engineer] and co-host Pallavi Arora [Vice President, Cisco Customer Experience Centers] speak with four women role models from their respective areas of expertise on what is Digital Transformation, the role of innovation and automation and application of Agile Methodology. Learn from two guest speakers how it is possible to lead teams, drive the digital transformation agenda and deliver customer experience in the technology space without an Engineering or Computer Science degree. Hear more from Amrita Manayil [Cisco Technical Engineer], Lylian Wang [Cisco Project Manager], Madhuri C [Cisco Technical Leader], and Meiyan Jin [Cisco Customer Experience Director] Get to your most desired outcomes faster with Cisco CX Services https://www.cisco.com/c/m/en_us/customer-experience/index.html#~discover-roi More information on Cisco SD-WAN is available here: https://www.cisco.com/c/en_in/solutions/enterprise-networks/sd-wan/index.html LinkedIn Profiles: Amrita Manayil: https://www.linkedin.com/in/amrita-manayil-b14803156/ Lylian Wang: https://www.linkedin.com/in/lylian-jia-wang-b793a0176/ Madhuri C: https://www.linkedin.com/in/madhuri-c-54a6a115/ Meiyan Jin: https://www.linkedin.com/in/meiyan-jin-11611b65/ Pallavi Arora: https://www.linkedin.com/in/pallavi-arora-55774a6/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Episode 1 - DevOps for Infrastructure: Making it Real with Mike Younkers Apr 01, 2022

DevOps for Systems Engineers is critical, but still often misunderstood and confusing. How do I get started? Are my customers really seeing the need to incorporate these skills? We will do our best to demystify things in this session.

Cisco Optics Podcast Ep 22 How to Make Coherent Optics Small and Pluggable, with Tom Williams 3 of 5 Mar 29, 2022

Coherent optics have been the go-to solution for high-end optical transport systems for years. Eventually these optics were modularized and with recent advances in DSP design and optics manufacturing, this technology is now available in small form factor pluggable modules. Cisco recognized the importance of this technology and acquired the industry’s leader in this space, Acacia Communications in March of 2021. In Episode 22, we continue our conversation with Tom Williams, Director of Technical Marketing, who joined Cisco via the Acacia acquisition. We dive deeper into understanding coherent optics. – Pat Chou, Cisco Optics Product Manager Tom Williams leads marketing efforts for the Acacia coherent optics team that was acquired by Cisco in March 2021. Tom has spent over 20 years developing optical transmission equipment ranging from 10G to 1.2T. He participates in a variety of coherent standardization activities in OIF, IEEE and Open ROADM and is co-chair of the OpenZR+ MSA. Tom spent nearly 15 years in various management roles at Optium, where he participated in the company’s 2006 IPO and 2008 acquisition by Finisar. Tom joined Acacia in 2015, where his role has included corporate and product marketing responsibility, as well as contributing to product roadmap definitions. Related links: Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources: Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:52 What is coherent optics? 5:05 Major milestone enabling power efficient coherent optics 9:01 Decoding optical phase with optical intensity detectors 10:42 Early DSP challenges 13:04 Paths to performance improvement 14:13 What is QAM Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Teck Talk Episode 1: Cisco DNA Spaces Mar 23, 2022

This month we’re launching a new “Tech Talk” series, a spin off from our main Cisco UKI Podcast where, in each 30 minute episode, we’ll deep dive into a specific area of technology with one of our favourite Cisco experts! In this month’s episode we discover Cisco DNA Spaces with Tina Gundersen, Global Sales Director at Cisco DNA Spaces.

Our Inclusive Future - Upwardly Global - Jina Krause-Vilmar Mar 17, 2022

Jina Krause-Vilmar has made it her life’s work to give immigrants and refugees the opportunity to thrive, both economically and professionally. As president and CEO of Upwardly Global, she works to eliminate employment barriers for immigrant and refugee professionals.

Cisco Optics Podcast Ep 21 How to Make Coherent Optics Small and Pluggable with Tom Williams 2 of 5 Mar 15, 2022

Coherent optics have been the go-to solution for high-end optical transport systems for years. Eventually these optics were modularized and with recent advances in DSP design and optics manufacturing, this technology is now available in small form factor pluggable modules. Cisco recognized the importance of this technology and acquired the industry’s leader in this space, Acacia Communications in March of 2021. In Episode 21, we continue our conversation with Tom Williams, Director of Technical Marketing, who joined Cisco via the Acacia acquisition. We get into Acacia’s unique approach to making coherent optics. – Pat Chou, Cisco Optics Product Manager Tom Williams leads marketing efforts for the Acacia coherent optics team that was acquired by Cisco in March 2021. Tom has spent over 20 years developing optical transmission equipment ranging from 10G to 1.2T. He participates in a variety of coherent standardization activities in OIF, IEEE and Open ROADM and is co-chair of the OpenZR+ MSA. Tom spent nearly 15 years in various management roles at Optium, where he participated in the company’s 2006 IPO and 2008 acquisition by Finisar. Tom joined Acacia in 2015, where his role has included corporate and product marketing responsibility, as well as contributing to product roadmap definitions. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:22 Acacia's uniqueness early on 5:45 Solving system problems efficiently 7:14 Advantages of silicon photonics in coherent optics 11:18 Components in early coherent products 13:05 Differences between silicon photonics and indium phosphide integration 18:41 What is a PIC? 19:08 Power consumption of silicon photonics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 4: International Women’s Day with Wendy Mars and Shane Heraty Mar 08, 2022

In this month’s episode we’re celebrating International Women’s Day 2022 (8th March). Collette and Rosie will be chatting to Wendy Mars (President of Cisco EMEAR) about her career journey and being a successful female leader at Cisco – as well as cheese sandwiches and her search for a new canine companion. Keen to get a different perspective on IWD, Collette and Rosie also have a chat with Shane Heraty (Managing Director, Cisco Scotland & Ireland) about the importance of building a diverse team, challenging the status quo and what it’s like being a dad to daughters in today’s world.

Cisco Optics Podcast Ep 20 How to Make Coherent Optics Small and Pluggable with Tom Williams 1 of 5 Mar 01, 2022

Coherent optics have been the go-to solution for high-end optical transport systems for years. Eventually these optics were modularized and with recent advances in DSP design and optics manufacturing, this technology is now available in small form factor pluggable modules. Cisco recognized the importance of this technology and acquired the industry’s leader in this space, Acacia Communications in March of 2021. In Episode 20, we start a new conversation with Tom Williams, Director of Technical Marketing, who joined Cisco via the Acacia acquisition. We begin our conversation with Tom’s background and the types of problems they solved at Acacia. – Pat Chou, Cisco Optics Product Manager Tom Williams leads marketing efforts for the Acacia coherent optics team that was acquired by Cisco in March 2021. Tom has spent over 20 years developing optical transmission equipment ranging from 10G to 1.2T. He participates in a variety of coherent standardization activities in OIF, IEEE and Open ROADM and is co-chair of the OpenZR+ MSA. Tom spent nearly 15 years in various management roles at Optium, where he participated in the company’s 2006 IPO and 2008 acquisition by Finisar. Tom joined Acacia in 2015, where his role has included corporate and product marketing responsibility, as well as contributing to product roadmap definitions. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:28 Optium days 7:15 Finisar acquisition of Optium 10:34 Joining Acacia 16:05 Problem solving Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

S3 EP2: Talking Security, M&A, and Investment Strategy with Janey Hoe and Dug Song Feb 24, 2022

Off the heels of the Explore Security 2022 Virtual Summit, AB sat down with Janey Hoe, Vice President Corporate Development and Cisco Investments, and Dug Song, Chief Strategy Officer, Cisco Security, for a candid and insightful conversation into cybersecurity trends ranging from investment and acquisitions to innovation, all with a focus on achieving Cisco’s mission to power a more inclusive future for all.

Anushka Ratnayake: Founder & CEO of myAgro Feb 23, 2022

Anushka Ratnayake is on a mission to empower smallholder farmers. The organization she founded, myAgro, is reaching more than 100,000 farmers in three countries with a unique mobile layaway platform that is reducing poverty and increasing food security.

Michelle Brown: Founder & CEO of CommonLit, Inc. Feb 23, 2022

Former teacher Michelle Brown is on a mission to improve reading and writing skills for children around the globe. That's why she created CommonLit, an education technology non-profit that has grown to reach 80,000 schools in the United States and over 20,000,000 users worldwide.

S3 EP1: Talking Innovation and Applications with Liz Centoni Feb 23, 2022

In this kick-off episode for Season 3 of TechBeat, AB sits down for a chat with Liz Centoni, Cisco’s very own EVP, Chief Strategy Officer and GM, Applications, who has a passion for innovation, customer experience, and technology. Liz gives great insight into her childhood; who her greatest influencers were; experiences that led her to join Cisco over 20 years ago; and why she still remains passionate about the work she and her team at Cisco do every day.

Innovation happens every day Feb 22, 2022

If you want to make a positive impact through innovation, then Cisco is the place to be! In the latest episode of Cisco CX EMEAR: Unplugged Phil Wolfenden is joined by Michal Kowalik, Paulina Klosinska and Vladimir Joshevski, innovators who are at the forefront of innovation within Cisco CX. They discuss the importance of innovation and its impact at our company, customers, partners, and society. Listen to the Innovate Everywhere episode with Phil Wolfenden and Carlos Pignataro here: https://soundcloud.com/ciscopodcastnetwork/innovate-everywhere

Episode 2 Part 3: IoT and Automation play in 5G Feb 22, 2022

Will 5G erase 3G and 4G? What happens inside a telecom tower, and what are the cell site's hardware and software? What is the role of Network Automation to realize a 5G Network? What are the emerging avenues/trends in 5G? How does 5G drive innovation and vice-versa? Tune in to the third part of a multiple-episode series on 5G with the podcast host, Shaun Roberts [ Cisco Principal Engineer], in conversation with Ankush Arora [Cisco Principal Engineer] and Subodh Gajare [Cisco Senior Architect] to answer some of these questions. LinkedIn Profiles: Ankush Arora: https://www.linkedin.com/in/ankush-arora-a3829417/ Subodh Gajare: https://www.linkedin.com/in/subodhgajare/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Cisco Optics Podcast Episode 19. Silicon photonics explained, with Ron Horan. Part 5 of 5. Feb 15, 2022

Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value. Hence three key acquisitions in this space, including Luxtera which Cisco acquired in 2019. In Episode 19, we conclude a conversation with Ron Horan, Senior Director of Product Management, who joined Cisco via the Luxtera acquisition. In this episode we get into alternative packaging of optics for the future. – Pat Chou, Cisco Optics Product Manager Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:47 Power 5:10 Co-packaged optics 5:47 Near-packaged optics 7:44 Supply chain flexibility 9:37 What makes Cisco different Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 3: Leadership, mentorship and apprenticeships! Feb 10, 2022

In this month’s episode we’re celebrating National Apprenticeship Week! Collette and Rosie will be chatting to David Meads, Chief Exec of Cisco UKI, as he shares his thoughts on the importance of mentors, developing skills and diversity in the workplace - and puts the pressure on Collette and Rosie in a fun game of “Ping2Win”. There’s also a great conversation with some of our most recent Cisco apprentices who share their apprenticeship journeys and career highlights so far!

Cisco Optics Podcast Episode 18. Silicon photonics explained, with Ron Horan. Part 4 of 5 Feb 01, 2022

Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value. Hence three key acquisitions in this space, including Luxtera which Cisco acquired in 2019. In Episode 18, we continue a conversation with Ron Horan, Senior Director of Product Management, who joined Cisco via the Luxtera acquisition. In this episode we get into the industry’s response to silicon photonics. – Pat Chou, Cisco Optics Product Manager Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:34 Early industry view of silicon photonics 4:31 Industry-wide adoption of silicon photonics 5:44 Higher speeds 7:50 Limitations of EML (electro-absorption modulated laser) 9:02 Moving away from front panel pluggable Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Small Business, Big Solutions: Staying the Course in a Sea of Change Jan 31, 2022

The only constant in life is change. In fact, if you’re a business owner, you’re likely facing change fatigue due to the past two years. One way small businesses in particular have adapted is by adopting new technology solutions. These new solutions have helped teams connect, secure, and collaborate like never before. But access doesn’t ensure everything will go smoothly. So, how can new and established small businesses alike ensure their path to digital transformation is the right one, especially during a time when change is coming fast and furious? In this episode, we chat with Damian Young, founder and CEO of Cisco Partner Procellis, and Beth Taylor, Managed Service Program Manager with Procellis, as they talk us through working with customers to find the right mix of technology for their needs and supporting them throughout the purchase and implementation cycle. Plus, we’ll discuss the victories and challenges they’ve faced in their own small business journey in the past year. They’ll share the lessons they’ve learned and some of the best practices that have helped shape the solutions they deliver to their small business customers. It’s a discussion you don’t want to miss.

Episode 2: Simplifying sensors and “switching” off with Cisco Meraki Jan 27, 2022

In this month’s episode Collette and Rosie dive into the world of Cisco Meraki as they’re joined by colleagues Gary Daly and Joe Weiss to hear all about how Meraki’s technology is helping businesses to simplify the deployment of WI-FI, routers, sensors and more and to kick off the new year they’ll be discussing what they are all doing to set themselves up for the year ahead through various self-care methods.

Cisco Optics Podcast Episode 17. Silicon photonics explained, with Ron Horan. Part 3 of 5. Jan 18, 2022

Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value. Hence three key acquisitions in this space, including Luxtera which Cisco acquired in 2019. In Episode 17, we continue a conversation with Ron Horan, Senior Director of Product Management, who joined Cisco via the Luxtera acquisition. In this episode we continue with the benefits of silicon photonics. – Pat Chou, Cisco Optics Product Manager Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44 Why silicon photonics 4:46 Wafer level parametric process 7:14 Reliability 10:58 Scalability 12:35 Automated manufacturing process Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 2, Part 2: 5G Transport and Security Dec 20, 2021

What are the changes from 4G to 5G, and how does that translate to an architect's day-to-day work? How do we make sure security remains intact in an end-to-end 5G network? Tune into this second part of a multiple-episode series on 5G with the podcast host, Shaun Roberts [ Cisco Principal Engineer], in conversation with Munib Shah[Cisco Principal Architect] and Atahar Khan[Cisco SolutionsArchitect] answer some of these questions. Detailed whitepaper on 5G IP Transport and security: https://www.cisco.com/c/en/us/solutions/service-provider/mobile-internet/5g-transport/converged-5g-xhaul-transport.html https://www.cisco.com/c/en/us/solutions/service-provider/mobile-internet/5g-transport.html https://www.cisco.com/c/en/us/solutions/service-provider/mobile-internet/white-paper-sp-cost-effective-scalable-architecture.html https://www.cisco.com/c/dam/en/us/solutions/collateral/service-provider/mobile-internet/solution-overview-c22-741906.pdf https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-5g-cybersecurity-guidance.pdf https://www.cisco.com/c/dam/en/us/solutions/collateral/service-provider/service-provider-security-solutions/5g-security-innovation-with-cisco-wp.pdf LinkedIn Profiles: Atahar Khan: https://www.linkedin.com/in/atahar-khan-83020914/ Munib Shah: https://www.linkedin.com/in/munib-shah-a9738210b/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Trailer - Decoding Life in The Tech World Dec 13, 2021

How does technology influence our lives, work and relationships? Join Cisco co-hosts Collette and Rosie as they embrace a balanced life in the tech world and interview inspiring guests. Disclaimer: We like things explained simple. We’ll take the tech acronyms out and put the fun in.

Episode 1, Part 1: Jobs, Dogs, Millennials Dec 13, 2021

In part one of this special launch episode, Rosie and Collette share their career journeys and talk about their current roles at Cisco. They also chat to former Cisco UK & Ireland Podcast host, Justin Woolen, about his job, his dog, his drill bits and how he really feels about handing over the podcast to two millennials.

Episode 1, Part 2: Inject Joy in Your Life Dec 13, 2021

In part two of this special launch episode, Rosie and Collette chat to best-selling author, former primary school teacher and all-round funny guy Gavin Oattes (https://gavinoattes.com/) as he shares how we can inject joy into our lives every day and why we should always strive to be the milk. Disclaimer: This episode contains language that is considered vulgar or offensive by some listeners.

Shifting our Perspective | Alex Allen, Senior Director of Diversity and Inclusion, Cisco Nov 23, 2021

Alex Allen joins us for the third episode of the Cisco Leadership Podcast as the Senior Director of Diversity and Inclusion discusses his journey, the importance of family, how his son in particular has provided clarity in his purpose; his key inspirations to creating impact at work, and the value in holding our leaders accountable in shifting their perspectives in embracing diversity in tech.

Cisco Optics Podcast Episode 16. Silicon photonics explained, with Ron Horan. Part 2 of 5. Nov 09, 2021

Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value. Hence three key acquisitions in this space, including Luxtera which Cisco acquired in 2019. In Episode 16, we continue a conversation with Ron Horan, Senior Director of Product Management, who joined Cisco via the Luxtera acquisition. In this episode we get into silicon photonics, what it is and how it’s revolutionizing optics. – Pat Chou, Cisco Optics Product Manager Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:37 Silicon photonics 4:41 Humans vs. robots 7:01 DML lasers 9:02 Coupling light source 9:47 Grating coupler 10:37 DML vs continuous light source with Mach Zehnder interferometer modulator 14:03 Receiver side Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 2, Part 1: Private and Public 5G Nov 09, 2021

In this first part of a multiple-episode series on 5G, Rajaneesh Shetty [Cisco Principal Architect] and Sunil Pareek [Cisco SolutionsArchitect] explore the world of 5G and its potential, explain Private and Public 5G and the differences with use cases. Visit https://www.cisco.com/c/en/us/solutions/service-provider/5g-network-architecture.htmlfor details on Cisco5Gproduct and solutions Follow the guests in this episode: Rajaneesh Shetty: https://www.linkedin.com/in/rajaneesh-shetty-ab36908/ Sunil Pareek: https://www.linkedin.com/in/sunil-pareek/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

Heart in people and eyes on results | Laercio Albuquerque, VP of Cisco Latam Region Nov 03, 2021

Laercio Albuquerque joins us for the second episode of the Cisco Leadership Podcast as the VP for the LATAM Region to discuss his journey, his vision of leadership & personal growth, his inspirations, favorite books, habits, and lessons learned – including the importance of focusing on people, above all. Watch the conversation here: https://www.youtube.com/watch?v=1y5popaaMj4

Cisco Optics Podcast Episode 15. Silicon photonics explained, with Ron Horan. Part 1 of 5. Oct 26, 2021

Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value. Hence three key acquisitions in this space, including Luxtera which Cisco acquired in 2019. In Episode 15, we start a new conversation with Ron Horan, Senior Director of Product Management, who joined Cisco via the Luxtera acquisition. We begin our conversation with a history of Luxtera and how it wound up as part of Cisco. – Pat Chou, Cisco Optics Product Manager Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:45 Ron's background 4:57 Luxtera's story 7:30 Origin of silicon photonics 8:57 Luxtera's first products 11:54 Result of BiDi development Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Small Business, Big Solutions: It’s Time Ditch the Desk Phone Oct 14, 2021

Even before the pandemic, the mobile office was becoming pervasive. But once March 2020 hit, the ability to work remotely kept many small businesses – well – in business. Cutting the cord on a typical desk phone setup has led to an evolution in hardware and software for the small business. In particular, moving to cloud-based calling that follows the user wherever work takes them has delivered a number of benefits for small business owners and users alike. Join us for a discussion with Cisco partner Bullfrog Group as we talk through the death of the desk phone, including eight reasons why a company should transition from on-prem calling to cloud-based solution. It’s a call you’ll want to answer. Learn more about Cisco Webex Cloud Calling solutions: https://www.webex.com/cloud-calling.html Learn more about Bullfrog Group: https://bullfrog.net/

Small Business, Big Solutions: Lessons from the Time of COVID Oct 14, 2021

In part two of a look at business continuity for small businesses, our friends at CDW revisit us to take a look back at the shift to remote work in early 2020 and assess where we are today. What did small businesses do right when the world screeched to a halt, and how were they already prepared for success? Where are there areas for improvement? What are the top takeaways for small business owners and IT managers? And how can small businesses build on their success as we continue in this world of hybrid work environments? Learn more about Cisco Small Business solutions for hybrid work: https://www.cisco.com/c/en/us/solutions/small-business/solutions/always-on-small-business.html?ccid=cc001547 Learn more about CDW’s small business offerings: https://www.cdw.com/content/cdw/en/industries/small-business-technology.html

Small Business, Big Solutions: Ensuring Business Continuity During Workplace Interruption Oct 13, 2021

The sudden shift to remote work we all experienced in early 2020 greatly affected small businesses. Listen to the first episode in our two-part discussion with Cisco partner CDW as we talk about the initial hurdles, highlight what small businesses did well, and chat through success stories. We also discuss the opportunities to ensure that teams remain productive and engaged moving into our future hybrid work environments, in part one of our two-part series. Learn more about Cisco Small Business solutions for hybrid work: https://www.cisco.com/c/en/us/solutions/small-business/solutions/always-on-small-business.html?ccid=cc001547 Learn more about CDW’s small business offerings: https://www.cdw.com/content/cdw/en/industries/small-business-technology.html

Getting 1% Better Every Day | Jeff Sharritts, SVP of Americas, Cisco Oct 12, 2021

Jeff Sharritts joins us for the first episode of the Cisco Leadership Podcast as the Cisco SVP of Americas to discuss his journey, his vision of leadership & personal growth, his inspirations, favorite books, habits and lessons learned – including how diversity can lead to exponential results, a power he didn’t know of early in his career.

Ep. 45 The Facebook Outage, Explained (10/4/21) Oct 06, 2021

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. Today we’re going to do a thorough analysis of the major Facebook outage that took place yesterday, Monday, October 4. I’m joined by Gustavo Ramons, ThousandEyes’ in-house expert on Network Engineering.. Watch this week’s episode as we walk through the sequence of events that led to this outage, understand what went wrong (and what actions may have made the situation worse), and what lessons we can all learn from this outage.

The Bridge Over The Digital Skills Gap Sep 30, 2021

With the demand for digital skills being higher than ever, the digital skills shortage is becoming a burning issue in many countries. The UK is not an exception.  Join Helen Douglas - Director Communications & Apprenticeships at Cisco CX EMEAR, and Kathryn Baddeley - Head of CSR at Cisco UK & Ireland, as they discuss the digital skills gap and Cisco's efforts to bridge it.  Want to join us in our quest for digital skills for all, leave us your comments below. Learn more about what Cisco is doing at  https://www.cisco.com/c/en_uk/about/our-programmes.html  NetaCad - https://www.netacad.com/ The Skills Toolkit - https://nationalcareers.service.gov.uk/find-a-course/the-skills-toolkit STEM Ambassador Programme - https://www.stem.org.uk/stem-ambassadors

Demystifying fiber cable infrastructure, with Brian Kelly. Part 6 of 6. Sep 28, 2021

If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 14, we conclude a conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. In this final part of our six-part conversation we hear about some of the latest developments that Brian has been working on at Panduit. – Pat Chou, Cisco Optics Product Manager Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL. Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management. Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:14 Panduit Flex Fusion cabinets 3:07 Cage nuts 5:20 Quick net fiber modules 7:17 Pass throughs 9:57 Rapid ID 17:53 Operational efficiency 23:54 Online resources Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Demystifying fiber cable infrastructure, with Brian Kelly. Part 5 of 6. Sep 15, 2021

If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 13, we continue a conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. In this fifth part of our six-part conversation we learn about the impact of thermals and power in data centers. – Pat Chou, Cisco Optics Product Manager Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL. Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management. Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:15 Thermal considerations 7:54 24" cabinets and tiles 10:15 Power 12:17 Power Utilization Efficiency (PUE) 13:50 Monitoring workload per rack Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Demystifying fiber cable infrastructure, with Brian Kelly. Part 4 of 6. Aug 31, 2021

If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 12, we continue a conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. In this fourth part of our six-part conversation we learn about breakouts. – Pat Chou, Cisco Optics Product Manager Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL. Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management. Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:11 Breakouts 3:47 Method A and B 6:11 Polarity and gender 7:47 Breakout cables (hydra) vs cassettes Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Demystifying Multicloud Aug 26, 2021

In this episode, Adele Trombetta – VP, CX EMEAR & TTG – and Carlos Pignataro – CX CTO – demystify one of the most talked-about technologies; multicloud. Bringing together the best talent in the industry and our CX practice, Cisco is helping customers simplify and optimize their cloud journey. Learn more about Services for Cloud here, https://www.cisco.com/c/en/us/solutions/cloud/professional-services.html, and get the technology perspective of our CTOs here, https://www.cisco.com/c/en/us/solutions/executive-perspectives/technology-perspectives.html.

S2 EP8 Talking Inclusivity and Product Design with Maulie Dass Aug 20, 2021

Maulie Dass, the Senior Director of Cisco’s Global Innovation Labs, uses her passion for technology and product design to fuel important changes to promote inclusivity for all. Hear how Maulie’s upbringing laid the foundation for her activism and learn about the ways she’s bringing inclusivity into Cisco products and ideas. View the full transcript here: https://newsroom.cisco.com/feature-content?type=webcontent&articleId=2192203

Demystifying fiber cable infrastructure, with Brian Kelly. Part 3 of 6 Aug 18, 2021

If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 11, we continue a conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. In this third part of our six-part conversation we hear all about optical insertion loss and the importance of cleaning fiber connectors. – Pat Chou, Cisco Optics Product Manager Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL. Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management. Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:19 Optical insertion loss 5:17 Dirty connectors 8:55 Dust on MPO vs LC 10:50 Dirt on the side of the ferrule 12:01 Patch cord insertion loss 13:25 Total insertion loss of a link Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

About the podcast Aug 06, 2021

A quick overview of the Cisco Tech Insider podcast.

What We Do As Cisco Architects Aug 05, 2021

In celebration of Women in IT Day 2021, two women Cisco Architects - Ashritha Ganapathy and Manasi Jain, Solutions and Security Architect - talk with the Principal Architect - Mikhail Mooney, on their roles as Architects and some exciting projects that are keeping them busy currently. The host is Shaun Roberts, Principal Engineer, Cisco Customer Experience Centers Call to Action Visit these pages to learn about SASE and Cisco Security offerings: https://umbrella.cisco.com/info/secure-access-service-edge-sase-for-dummies-ebook https://www.cisco.com/c/en_in/products/security/what-is-sase-secure-access-service-edge.html https://www.cisco.com/c/en_in/products/security/sase.html

Demystifying fiber cable infrastructure, with Brian Kelly. Part 2 of 6. Aug 03, 2021

If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 10, we continue a conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. In this second part of our six-part conversation we hear about various types of cabling in data centers. – Pat Chou, Cisco Optics Product Manager Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL. Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management. Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:13 Ep10 begin "Speaking of copper…" 2:13 Copper 4:37 SMF and MMF 5:39 AOC and DAC 9:17 Pros and cons of AOCs. And DACs 14:56 Twinax copper rigidity and weight Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

The Digital Experience Episode Jul 29, 2021

AppDynamics’ Linda Tong joins host Ian Rutherford to explore observability, connecting dots, innovating faster, and creating great digital experiences.

The Hybrid Workplace Episode Jul 29, 2021

Cisco IT Director Chuck Churchill joins host Ian Rutherford to talk workplace transformation and what it takes to create a winning hybrid workplace.

The Workplace Transformation Episode Jul 29, 2021

Stanley Healthcare’s Troy Dayon joins Cisco’s Rachel Barger for a podcast exploring the healthcare innovations now enhancing safety across industries.

S2 EP7: Talking Ransomware with Craig Williams Jul 28, 2021

Craig Williams, the Director of Outreach for Cisco Talos has spent his career educating people on cybersecurity and rooting out the bad actors on the internet. In recent weeks, the Kaseya supply chain attack has dominated headlines, and for good reason. Craig talks about this latest attack, what’s different about it, and how businesses and organizations can take extra precautions to protect themselves.

Building the Future of Government – Zero Trust Jul 21, 2021

Zero Trust: As malicious risks and hybrid workplaces evolve; government agencies must adopt a zero-trust architecture approach to tackle all security dynamics to stop threats before they happen. To learn more, visit cisco.com/go/sase-security

Demystifying fiber cable infrastructure, with Brian Kelly. Part 1 of 6. Jul 20, 2021

If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 9, we start a new conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. We begin our conversation with his background, and then we get into fiber cable infrastructure and connectivity. – Pat Chou, Cisco Optics Product Manager Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL. Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management. Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:46 Brian's intro 5:30 Panduit intro 7:20 Buying network gear and fiber cable infrastructure 9:28 Prior work together 11:38 Common questions 12:21 Connectivity Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Building the Future of Government – SASE Jul 07, 2021

SASE: It’s a network architecture that rolls SDWAN and security into a cloud consumed service capability that promises simplified WAN deployments and improved efficiency. To learn more, visit cisco.com/go/sase-security

Overcoming the next hurdle to get to 800G pluggable optics, with Mark Nowell, 4 of 4 Jun 29, 2021

What are the industry’s technical experts in pluggable optics thinking about today? What are the technical boundaries that the smartest minds are pushing past to make the next generation of high speed optics? In episode 8, we continue a conversation with my esteemed colleague, Mark Nowell. In this final part of our four-part conversation we conclude our discussion about thermal considerations. He cites a useful whitepaper on the QSFP-DD website which provides detailed design guidelines. Dr. Mark Nowell is a Cisco Fellow in Cisco’s Optics and Optical Systems Group. His focus is on next generation interconnect technology innovation to meet Cisco's needs. Mark is also active within the industry standards and forums and has chaired multiple IEEE 802.3 Ethernet projects. He represents Cisco on various industry alliances and consortiums. Mark also chairs a number of industry Multi-source Agreement groups focusing on next generation optical module form factors such as QSFP-DD and QSFP-DD800, and optical interface signaling technology like the 100G Lambda MSA. QSFP-DD Whitepaper, “Optimizing QSFP-DD Systems to Achieve at Least 25 Watt Thermal Port Performance” http://www.qsfp-dd.com/wp-content/uploads/2021/01/2021-QSFP-DD-MSA-Thermal-Whitepaper-Final.pdf Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics Podcast episodes: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:16 System level considerations 4:47 Where are thermals more of a problem? 6:50 QSFP-DD thermal whitepaper 9:22 QSFP-DD module shape 10:35 The nose 11:43 The fins 12:05 Air flow 15:50 Back to the thermal whitepaper 22:17 QSFP-DD 800G MSA Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Chickonomics with Annie Jun 29, 2021

When Annie couldn’t find the knowledge she was looking for, she created her own group Chickonomics. Learn how Annie created a safe space to discuss personal finances and how the space is already assisting its members. Looking to work somewhere that values ingenuity and go getters? Apply today: http://cs.co/teamcisco

Ep. 41: Akamai Prolexic Outage Analysis + Takeaways Jun 28, 2021

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. I’m joined by ThousandEyes’ BGP expert, Kemal Sanjta, to review the June 16th outage of Prolexic Routed, a DDoS Mitigation Service operated by Akamai. According to a statement from Akamai, the outage was not due to a DDoS attack or system update, but instead a routing table limitation that was inadvertently exceeded. In this episode, Kemal and I analyzed what happened and how customers of Akamai Prolexic who had automated failover mechanisms in place were able to recover more quickly than those that had to manually switch over to other providers. Watch this episode to learn more about this outage, and how different operational processes resulted in very different service outcomes.

Reimagine Security on the edge - SASE: Why is it a big deal? Jun 28, 2021

In this episode listen to what Kerry Singleton, Director of Cybersecurity at Cisco (APJC), has to say about the rapidly evolving role of CIOs in reimagining security on the edge with regards to SASE. Visit https://www.cisco.com/c/m/en_in/business-resiliency.html to learn more about Cisco’s business resiliency solutions.

Reimagine Networking Platforms Beyond Connectivity and Uptime Jun 28, 2021

In this episode listen to Kartika Prihadi, Managing Director, Enterprise Networking (APJC), Cisco, as he shares his insights on reimagining networking platforms beyond connectivity and uptime in today’s challenging business landscape. Visit https://www.cisco.com/c/m/en_in/business-resiliency.html to learn more about Cisco’s business resiliency solutions.

Reimagine the Cloud with Business Resilience Jun 28, 2021

In this episode listen to Vish Iyer, Vice President (APJC), Cisco Architectures, share his take on how businesses around the globe have evolved during the pandemic to reimagine the cloud with business resilience’. Visit https://www.cisco.com/c/m/en_in/business-resiliency.html to learn more about Cisco’s business resiliency solutions.

You are never too old to learn and never too young to teach! Jun 24, 2021

The Cisco Degree Apprenticeship is not just for those at the beginning of their professional career, but also for those who want to see the world through a fresh and alternate lens. The Aspiring Leader programme offers individuals the opportunity to work directly with our apprentices to give them guidance, mentorship and insights, and in return, they understand what it takes to be a great leader. Today’s guests chat about the importance of continual learning and the power of reverse mentoring between the experienced and the just-experienced. Alex Hallam (People & Communities at Cisco) Alistair Wildman (SVP and GM at Cisco CX EMEAR) Carol Cheung (Program Manager at Cisco CX Academy) Helena Paquin (Apprentice Manager - Aspiring Leader Programme)

Building the Future of Government – TIC 3.0 Jun 23, 2021

TIC 3.0: As government agencies continue to evolve digitally, TIC 3.0 tackles distributed networks to address remote users, defined locations and service providers. All the while being flexible to accommodate additional entities in the future. To learn more, visit cisco.com/go/sase-security

Overcoming the next hurdle to get to 800G pluggable optics, with Mark Nowell, 3 of 4 Jun 15, 2021

What are the industry’s technical experts in pluggable optics thinking about today? What are the technical boundaries that the smartest minds are pushing past to make the next generation of high speed optics? In episode 7, we continue a conversation with my esteemed colleague, Mark Nowell. In this third part of our four-part conversation we continue on the topic of thermal considerations, which he’s been thinking and writing about lately. Dr. Mark Nowell is a Cisco Fellow in Cisco’s Optics and Optical Systems Group. His focus is on next generation interconnect technology innovation to meet Cisco's needs. Mark is also active within the industry standards and forums and has chaired multiple IEEE 802.3 Ethernet projects. He represents Cisco on various industry alliances and consortiums. Mark also chairs a number of industry Multi-source Agreement groups focusing on next generation optical module form factors such as QSFP-DD and QSFP-DD800, and optical interface signaling technology like the 100G Lambda MSA. QSFP-DD Whitepaper, “Optimizing QSFP-DD Systems to Achieve at Least 25 Watt Thermal Port Performance” http://www.qsfp-dd.com/wp-content/uploads/2021/01/2021-QSFP-DD-MSA-Thermal-Whitepaper-Final.pdf Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics Podcast episodes: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:10 Importance of cost 2:44 The coherent factor 5:58 System design perspective 6:42 Why thermals are so important to the optics 8:18 How to cool 9:37 Cages 11:46 Naysayers Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Ep. 40: Fastly’s Outage and Why CDN Redundancy Matters Jun 09, 2021

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. Today, I’m joined by Hans Ashlock, Director of Technology & Innovation at ThousandEyes, to unpack today’s major outage at Fastly, a popular CDN provider. The widespread outage occurred around 9:50 UTC, about 5:50 am ET, and mostly impacted users across Europe and Asia due to the timing. The outage lasted approximately one hour until 10:50 UTC, yet residual impacts were felt beyond that. Today’s outage is a good example of the importance of having outside-in visibility not just across your app, but also to your app’s edge and all its dependent services. Watch this episode to learn more about the outage and see what we saw from ThousandEyes global vantage points.

Ep. 39: Bitcoin Dive Sparks Outage at a Popular Crypto Exchange Jun 09, 2021

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. I’m joined today by Mike Hicks, Principle Solution Analyst at ThousandEyes, to cover two recent application-related outages. The first occurred on May 19th around 12:50 UTC at Coinbase—a well-known cryptocurrency exchange. Around the time that news broke saying that the Chinese government would be imposing strict regulation on cryptocurrencies, users attempting to execute transactions were unable to access the application. From the ThousandEyes platform we were able to see a drop in availability around this time as well as increased load times (which in some cases resulted in timeout errors). The second outage happened on May 20th around 17:35 UTC at Slack—an enterprise collaboration platform. While the outage was resolved within 90 minutes, it occurred during normal US business hours, making it particularly disruptive to users attempting to reach the application. These instances remind us that applications, much like the underlying networks they run on, can experience outages, and effective troubleshooting requires end-to-end visibility into both.

Cisco Pride with Carrie and Silma Jun 08, 2021

Kick off Pride Month as we celebrate with Carrie and Silma! As Cisco and the world celebrate the LGBTQ+ community all month long hear from guests Silma and Carrie as they share their own experiences within the community, what Pride means to them, and how Cisco encourages them to bring their true self to work. Join in on the Pride festivities with Cisco on June 16th as we host a global live streamed event: http://bit.ly/GlobalPrideAMEREMEAR2021 http://bit.ly/GlobalPrideAPJC2021 Looking for a place where you can bring your authentic self to work? Apply today: http://cs.co/teamcisco

Overcoming the next hurdle to get to 800G pluggable optics, with Mark Nowell, 2 of 4 Jun 02, 2021

What are the industry’s technical experts in pluggable optics thinking about today? What are the technical boundaries that the smartest minds are pushing past to make the next generation of high speed optics? In episode 6, we continue a conversation with my esteemed colleague, Mark Nowell. In this second part of our four-part conversation we delve into thermal considerations, which he’s been thinking and writing about lately. Mark Nowell is a Cisco Fellow in Cisco’s Optics and Optical Systems Group. His focus is on next generation interconnect technology innovation to meet Cisco's needs. Mark is also active within the industry standards and forums and has chaired multiple IEEE 802.3 Ethernet projects. He represents Cisco on various industry alliances and consortiums. Mark also chairs a number of industry Multi-source Agreement groups focusing on next generation optical module form factors such as QSFP-DD and QSFP-DD800, and optical interface signaling technology like the 100G Lambda MSA. QSFP-DD Whitepaper, “Optimizing QSFP-DD Systems to Achieve at Least 25 Watt Thermal Port Performance” http://www.qsfp-dd.com/wp-content/uploads/2021/01/2021-QSFP-DD-MSA-Thermal-Whitepaper-Final.pdf Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:20 Thermals and cooling of modules 3:21 Why it’s an issue 4:20 A consequence of leaf-spine data center architecture 6:10 ASIC driving large number of ports 6:49 The problem for optics 7:28 Comparison with 10G ports in the past 8:26 A module the size of a laptop 10:31 Single 400G form factor for both service providers and webscale data centers 12:33 Advanced technology in single common 400G form factor 14:00 Comparison with 10G 16:01 Backward compatibility of form factors Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Ep. 33: What Happened with Verizon’s Recent Outage Jun 01, 2021

On today’s episode, we discuss the recent outage on Verizon’s network that had widespread impacts on users in the US. ThousandEyes Broadband Agents detected an outage starting around 11:30am EST that manifested as packet loss across multiple locations concentrated along Verizon backbone in the US east coast and midwest. While the outage was resolved approximately an hour later, users connecting from the Verizon network across the US experienced varying degrees of impact, depending on the services they were connecting to. This serves as yet another reminder that the context around an outage directly affects the scope of the disruption. Watch this week’s episode to see what this outage looked like from ThousandEyes vantage points

Ep. 38: DNS and BGP and DDoS Attacks—Oh, My! May 21, 2021

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. I’m joined by two guests today to cover a couple of recent service degradation incidents involving DNS providers. In part one of the show, Kemal Sanjta, ThousandEyes’ resident BGP expert, joins us to discuss the May 6th disruption to Neustar’s UltraDNS service, which lasted nearly four hours. We discuss the BGP routing changes we observed during the incident and what they can tell us about the cause of the disruption. We also cover a separate incident involving Quad 9, a public recursive resolver service, which the company says was caused by a DDoS attack on May 3rd. In part two of the show, I’m joined by Michael Batchelder (AKA Binky) to discuss the two “Ds” of the Internet — DDoS attacks and the DNS. Watch this episode to hear about what we saw from ThousandEyes’ perspective.

Overcoming the next hurdle to get to 800G pluggable optics, with Mark Nowell. 1 of 4. May 18, 2021

What are the industry’s technical experts in pluggable optics thinking about today? What boundaries are the smartest minds are pushing to make the next generation of high-speed optics? In Episode 5, we start a new conversation with my esteemed colleague, Mark Nowell, Cisco Fellow. We begin with his own background, and then explore a brief history of standards in pluggable optics. – Pat Chou, Cisco Optics Product Manager Dr. Mark Nowell is a Cisco Fellow in Cisco’s “Optics and Optical Systems Group.” His focus is on next generation interconnect technology innovation to meet Cisco's needs. Mark is also active within the industry standards and forums and has chaired multiple IEEE 802.3 Ethernet projects. He represents Cisco on various industry alliances and Consortium. Mark also chairs a number of industry MSA (Multi-source Agreement) groups focusing on next generation optical module form factors (QSFP-DD, QSFP-DD800) and optical interface signaling technology (100G Lambda MSA). QSFP-DD Whitepaper, “Optimizing QSFP-DD Systems to Achieve at Least 25 Watt Thermal Port Performance” http://www.qsfp-dd.com/wp-content/uploads/2021/01/2021-QSFP-DD-MSA-Thermal-Whitepaper-Final.pdf Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:40 Mark’s early education and career background 4:41 Joining Cisco 8:07 Ethernet standards bodies 10:57 IEEE standards process 13:13 The rise of consortiums and multisource agreements (MSAs) 15:14 Pluggable MSAs 16:18 100G optical MSAs Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Bridging the digital divide - one step at a time. May 12, 2021

Wonder what your life would be like without Internet access? For many people, that is the reality of their day-to-day lives. Cisco experts express the importance of bridging the digital divide.

Sweats or suits? What hybrid work will look like. May 12, 2021

Offices are opening, so what does this mean for employees? This past year has taught us that work is something you do, not somewhere you go. Cisco experts chime in on the future of work.

Innovate Everywhere May 12, 2021

Every great idea since the dawn of time started from someone spotting an opportunity and innovating.” In this episode of Cisco CX EMEAR: Unplugged, Phil Wolfenden is joined by Carlos Pignataro as they discuss the importance of innovation and its significance to our people, our teams and our business. Join the conversation and leave a comment under this podcast. We look forward to your thoughts on this topic!

Ep. 37: Even Magic Can't Stop Internet Outages May 11, 2021

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. Today, we focused on an interesting outage that impacted Cloudflare Magic Transit, a relatively new offering from the CDN provider which aims to efficiently route and protect the network traffic of its customers. On May 3rd at approximately 3:00 PM PDT (10:00 PM UTC), ThousandEyes vantage points connecting to sites using Magic Transit began to detect significant packet loss at Cloudflare’s network edge—with the loss continuing at varying levels, for approximately 2 hours. While the outage impacted some Magic Transit customers more significantly than others, we also observed mitigation actions by at least one customer to avoid the outage and restore the availability of their service to their users. This outage reminds us that no provider is immune to outages, even cloud and global CDN providers. However, with proactive visibility, you can respond quickly to reduce outage impact on your users.

S2 EP6: Talking Internet Visibility with Mohit Lad May 06, 2021

ThousandEyes Co-founder Mohit Lad never intended to be an entrepreneur, but when his Plan A and Plan B didn’t pan out, he took a calculated risk to start a company that he describes as the Google maps of the internet. Hear how ThousandEyes, which Cisco recently acquired, gives companies more visibility than ever.

Learning Intentionally For Transformation with Jeneen and Mark May 04, 2021

Jeneen and Mark discuss their experience with the LIFT, Learning Intentionally for Transformation, reverse mentoring program. Through the Connected Black Professionals Inclusive Community at Cisco, the program pairs Executives (mentees) with Senior African-American/Black professionals (mentors), bridging the gap across ethnic and racial divides through conscious conversations promoting understanding and increasing proximity to power an inclusive future for all. Mark and Jeneen share their real experience and what made their partnership so successful in tackling hard authentic conversations. Be sure to listen along as they share their wisdom and advice on how we all can better learn from each other. Sound like a place you’d like to work? Apply today: http://cs.co/teamcisco

How did we go from 1G to 400G? The history of pluggable optics, a conversation with Ray Nering 4/4 May 04, 2021

Have you ever wondered why pluggable optics exist? Have you ever wondered what acronyms like QSFP, LR4, FEC, and PAM4 actually mean? In this episode I continue my conversation with my colleague Ray Nering. He explains to me how a lot of these came to be, starting from the days of 1Gb GBIC all the way up to today's 400Gb QSFP-DD. This is the final part of a four-episode conversation with Ray. In this episode we get into complexity trends and coherent optics. Pat Chou, Cisco Optics Product Manager Ray Nering is a colleague of mine in the Cisco Optics product management group and over the years has held senior management positions at other companies in the optics space, such as AT&T Microelectronics, Lucent, JDSU, Agere, Optium, and Lightwire. Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:07 PAM4 09:37 100G lambda MSA defines optical interfaces 12:37 Complexity trend accelerates 14:36 Pluggable coherent modules for data center interconnects 20:25 CMIS is needed for managing complicated modules Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

S2 EP5: Talking Education and the Digital Divide with Dr. Oscar Rico May 03, 2021

Dr. Oscar Rico, the Executive Director of Technology Services at Canutillo Independent School District in El Paso, Texas explains how Cisco technology helped bridge the digital divide in his community and power an inclusive recovery.

Ep. 36: Microsoft Teams Outage Highlights Need to See Beyond App Front Door Apr 30, 2021

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. We’re joined this week by Hans Ashlock, Director of Technology & Innovation at ThousandEyes, to discuss Tuesday’s Microsoft Teams outage. On Tuesday, April 27th, ThousandEyes tests began to detect an outage affecting the Teams service starting around 3 AM (PT) and lasting approximately 1.5 hours. While the outage occurred in the overnight hours for much of the Americas, the global nature of the outage resulted in service disruption for users connecting from Asia and Europe. Transaction views within the ThousandEyes platform show that Microsoft’s authentication service appeared to be available, however, the Teams application was unable to initialize, resulting in error responses. Watch this week’s episode to hear more about what ThousandEyes revealed about the nature of this outage—and what we can all learn from the incident. Explore this outage for yourself using our interactive ShareLink: http://cs.co/ThousandEyesShareLink

Ep. 35: Major BGP Route Leak Disrupts Internet Traffic Globally Apr 27, 2021

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On today’s episode, we’re thrilled to be joined by Kemal Sanjta, ThousandEyes’ resident expert on BGP. This week, we’re going under the hood on the April 16th BGP leak at Vodafone India, which leaked more than 30,000 prefixes, causing a major disruption of Internet traffic to some services. While some news outlets reported that the incident lasted approximately 10 minutes (starting around 1:50AM UTC or 9:50AM ET), we found that it lasted quite a bit longer—more than an hour in the case of some prefixes. Watch this week’s show to see how it impacted a major CDN provider.

Unhackable Principle: The Click Apr 22, 2021

Does your current click behavior put you at risk? Find out why "clicking with purpose" keeps you safer online and learn how to deceive the deceivers. Mike and Sean share key tactics in their latest podcast, Unhackable Principle: The Click

How did we go from 1G to 400G? The history of pluggable optics, a conversation with Ray Nering, 3/4 Apr 20, 2021

Have you ever wondered why pluggable optics exist? Have you ever wondered what acronyms like QSFP, LR4, FEC, and PAM4 actually mean? In this episode I continue my conversation with my colleague Ray Nering. He explains to me how a lot of these came to be, starting from the days of 1Gb GBIC all the way up to today's 400Gb QSFP-DD. This is the third part of a four-episode conversation with Ray. In this episode we get into 100Gb pluggables and then the QSFP-DD form factor. Pat Chou, Cisco Optics Product Manager Ray Nering is a colleague of mine in the Cisco Optics product management group and over the years has held senior management positions at other companies in the optics space, such as AT&T Microelectronics, Lucent, JDSU, Agere, Optium, and Lightwire. Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 02:06 4x bandwidth at 2.5x cost 06:25 Enter 100G modules 12:33 QSFP28 ramps in 2016 17:56 QSFP-DD form factor considerations Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Ep. 34: Facebook Outage Analysis; Plus, Why Cross-Layer Visibility Is a Must for App Experience Apr 15, 2021

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. We’re back from a short sabbatical to cover an interesting outage at Facebook in what appears to be an application outage compounded by a series of routing issues. On April 8th, for roughly 40 minutes, the Facebook application became unavailable for users around the globe who were attempting to connect to the service. Despite the short-lived nature of the outage, we observed prolonged performance degradation even after the application came back online for users. Suboptimal page load and response times, both of which can impact the user experience, were observed alongside a series of routing changes. This outage reminds us all of the importance of having visibility across network and application layers when troubleshooting and prioritizing issues that are impacting user experience. Catch this week’s episode to hear about the outage from ThousandEyes perspective.

Circular Economy with Eve Apr 13, 2021

Joining the podcast today, Eve discusses what it means to move from a linear to a circular economy and how she and her teammates are helping to shape the future of sustainability at Cisco. Wanting to impact the future? Apply today: http://cs.co/teamcisco

Leadership for a Resilient Future of Work Apr 12, 2021

In this episode listen to Dave West, President, Asia Pacific, Japan, and China at Cisco, and Ivor Soans, Editor - Special Features, BloombergQuint, as they discuss leadership in today’s work scenario. To learn more about Cisco’s business resiliency solutions, check out https://www.cisco.com/c/m/en_in/business-resiliency.html

How did we go from 1G to 400G? The history of pluggable optics, a conversation with Ray Nering 2/4 Apr 06, 2021

Have you ever wondered why pluggable optics exist? Have you ever wondered what acronyms like QSFP, LR4, FEC, and PAM4 actually mean? In this episode I continue my conversation with my colleague Ray Nering. He explains to me how a lot of these came to be, starting from the days of 1Gb GBIC all the way up to today's 400Gb QSFP-DD.Ê This is the second part of a four-episode conversation with Ray. In this episode we get into 10Gb pluggables and the drivers of next generation technology. Ð Pat Chou, Cisco Optics Product Manager Ray Nering is a colleague of mine in the Cisco Optics product management group and over the years has held senior management positions at other companies in the optics space, such as AT&T Microelectronics, Lucent, JDSU, Agere, Optium, and Lightwire. Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 02:05 Early 10G pluggables 09:17 When 10G SFP+ emerged 11:25 40G QSFP+ leverages 10G SERDES 14:50 Data center as industry driver 20:50 Next generation technology drivers Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

How did we go from 1G to 400G? The history of pluggable optics, a conversation with Ray Nering 1/4 Mar 23, 2021

Have you ever wondered why pluggable optics exist? Have you ever wondered what acronyms like QSFP, LR4, FEC, and PAM4 actually mean? In this first episode I start a conversation with my colleague Ray Nering. He explains to me how a lot of these came to be, starting from the days of 1Gb GBIC all the way up to today's 400Gb QSFP-DD. This is the first part of a four-episode conversation with Ray. In this episode we start at the beginning, with GBIC and SFP. He also talks about why pluggables were needed when they started and a whole bunch more. - Pat Chou, Cisco Optics Product Manager Ray Nering is a colleague of mine in the Cisco Optics product management group and over the years has held senior management positions at other companies in the optics space, such as AT&T Microelectronics, Lucent, JDSU, Agere, Optium, and Lightwire. Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 3:48 How did pluggable optics start 6:34 The problem with early non-pluggables 8:56 Pay as you grow model 11:00 What is SERDES 12:48 What happens when your data center grows Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

S2 EP4: Talking Vaccine Distribution with Amit Chetal Mar 11, 2021

Amit Chetal saw first-hand how difficult it was for his parents to sign up for vaccines, and quickly realized Cisco technology had the potential to make it an easier process. As the Retail Lead in Cisco’s Americas Industry Sales Organization, he gives us unique insight into the role technology plays in an inclusive recovery.

10. Centre stage with CXC Lisbon Mar 02, 2021

In this episode of CX EMEAR: Unplugged, our host, Claudia Kittredge, talks to Alena, Fernando and Nuno about their journeys at the CX Centre Lisbon - the newest CX Centre globally! From the overview of their roles, through the importance of certification, to the giving back activities – tune in to hear a range of stories. Ready to apply? Join them now: http://cs.co/6016HgDrK

S2 EP3: Talking Applications with Linda Tong Feb 25, 2021

Linda Tong, the General Manager of AppDynamics which is part of Cisco, didn’t originally set out to work in tech, but she’s all in now. Hear how her diverse background, which includes a stint at the NFL, ultimately led her to AppD, and why she’s so excited about the new Cisco Secure Application.

Ep. 1: ISP Outages On The Rise, Router Failure Takes Down Cloud Provider Services During COVID-19 Feb 25, 2021

In this inaugural episode of The Internet Report, hosts Angelique Medina and Archana Kesavan of ThousandEyes discuss the health of the global Internet, focusing on outage data trends across ISPs, public cloud providers, business collaboration apps and edge networks. Guest Deepak Ravisankaran joins to walk through a recent Google services disruption that took place on March 26, 2020.

Ep. 2: Collaboration App Networks Have Particularly Bad Week, Rostelecom BGP Bungle (Again) Feb 25, 2021

It was yet another eventful week on the Internet, folks. In this week’s episode of The Internet Report, Archana and I discuss the latest figures around global Internet performance, noting that, despite an elevation in outages last month, the Internet is holding up well. ISP outages declined slightly in the U.S. and globally last week, but that wasn't the case for UCaaS providers, who had a particularly rough time last week, especially in the United States. There was also a fairly large BGP route hijack on April 1 courtesy of Russian ISP, Rostelecom — the same ISP responsible for a route hijacking incident back in 2017. The prefixes involved belonged to Amazon, Cloudflare, and other services, and impacted the reachability of sites like Yelp.com.

Ep. 6: Cloudflare Calls on ISPs to Take BGP Security Seriously; Plus Virgin Media Has Outage Deja Vu Feb 25, 2021

"On this week’s episode of The Internet Report, Archana and I are thrilled to be joined by Martin Levy, who is a distinguished engineer at Cloudflare focused on BGP route security and expanding Cloudflare's global network footprint. Check out this week’s episode to hear his thoughts on BGP security, best practices such as using RPKI and some recent routing incidents. After speaking with Levy and hearing his perspective, we jump over to a discussion around some notable outages this past week, particularly one at Virgin Media that affected connectivity for users in the UK for several hours. After going through these events, we cover off on our usual health check of ISP, cloud, and collaboration service providers."

Ep. 7: Facebook SDK Snafu Sidelines Spotify & Others, Plus, AWS Global Accelerator… Accelerates Feb 25, 2021

"We discuss a notable Facebook SDK outage that had ripple effects on other popular services that leverage its login functionality, including Spotify and Tik Tok. We also discuss a blog from AWS sharing their thoughts on the JEDI contract. We’re also joined by Arash Molavi, the lead Internet researcher here at ThousandEyes. Arash shares his insight into outages we’re seeing, discusses what constitutes an outage, and why loss, latency and jitter can impact end-user experience in various ways depending on the context. Last, we cover our usual availability check of ISP, public cloud, and collaboration app provider networks."

Ep. 8: YouTube, Google, Slack and How Do You Say ‘Performance Issues’ in French? Feb 24, 2021

Never a dull minute on the Internet! In today’s episode, Archana and I dove into a YouTube service disruption and an (unrelated!) Google network issue in India. We also discussed Slack’s explanation of their service disruption last week, and even talked through a case out of France where an education site experienced performance issues in lock step with time-of-day usage.

Ep. 11: Excuse Me, Your BGP Is Leaking Feb 24, 2021

On this week’s episode, we discuss a recent BGP-related outage at a major public cloud provider, as well as a recent announcement that Cogent Networks has rolled out RPKI in an effort to strengthen its BGP route security. We’re also joined by Kemal Sanjta, principal engineer on our customer success team and our resident expert on Internet routing and security, to chat about these events. Catch this week’s episode here to dive into BGP with us.

Ep. 13: Broadband Goes Bust, Again; Plus, Satellite Meets SD-WAN Feb 24, 2021

This week’s episode is brought to you by the letter “O” for outages — in particular, there were a number of broadband providers, globally, that suffered localized outages this past week. After we run down our top headlines, including a satellite provider rolling out managed SD-WAN, we take a look at outages in Comcast and AT&T networks.

Ep. 14: India Swipes Left on TikTok, GCP Outage, & Cloud Networking 101 for Enterprises Feb 24, 2021

On this week’s episode, we cover a recent move by the government of India to ban many Chinese-owned applications, including TikTok, which reportedly has more than 600,000,000 downloads in India. We also talk through a two-hour-long outage at Google Cloud Platform that affected multiple of its availability zones within a single region—highlighting that availability zones may be architected differently between providers—and briefly cover outages at Slack and Comcast, too. After our review of this week’s highlights, I sat down with Atif Khan, CTO of Alkira and former co-founder of Viptela to talk enterprise cloud strategy.

Ep. 15 Do Outages Come in 3’s? Diving Into Last Week’s Outages at GitHub, WhatsApp and Cloudflare Feb 24, 2021

On this week’s episode, we cover a couple of significant application-layer outages at Github and WhatsApp that occurred over the past week. Then, Archana and I do a deep-dive into a network-related outage at Cloudflare that affected the availability of its popular DNS service for approximately 30 minutes. We'll share what we saw through our vantage points in the ThousandEyes platform, and you can read Cloudflare’s full explanation of the incident on their blog.

Ep. 16 Ransomware Attack Leaves Garmin Users Stuck Without a Paddle (Week of July 20-26) Feb 24, 2021

On this week’s episode, I am joined by Deepak Ravi from our Dublin technical sales engineering team to discuss a recent outage at Garmin. Garmin confirmed that it was a victim of a ransomware attack, which took down several of its services including its website functions, customer support, customer facing applications, and company communications. In this episode, we walk through what we observed in the ThousandEyes platform during the time of the attack, and what the impacts were on users attempting to access Garmin services.Were also joined by ThousandEyes’ CISO, Alexander Anoufriev, to talk about what ransomware attacks are, how they manifest and how organizations can protect themselves against future attacks.

Ep. 17 Cogent's Outage and Telstra's Weekend DNS Mishap Prove Not All Outages Are Equal Feb 24, 2021

This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, Archana and I discuss a small number of outages that hit certain regions of the globe over the past week. This includes an outage that caused a midday disruption for people trying to connect to Reddit, a weekend DNS issue at Telstra, and a Cogent outage in EMEA and NA that had the signatures of a maintenance window. We also revisit Cloudflare’s root cause analysis concerning their recent DNS outage and answer some of the open-ended questions we had.

Ep. 20 An IXP And A Streaming Music Provider Walk Into An Outage Bar (Week of Aug. 17-23) Feb 24, 2021

On this week’s episode, Archana and I cover some recent outages that made headlines. This includes the Spotify outage, caused by an expired TLS certificate, that prevented users from accessing its platform. We also cover off on a widespread outage at Cogent during (what seems to be) a maintenance window. Then, we go “under the hood” on the prolonged outage at an IXP on August 18th to understand exactly what infrastructure was impacted and which downstream providers were subsequently impacted. We’re also joined by our guest, Prabhnit Singh, who currently leads ThousandEyes’ Internet & WAN product line, to discuss why we’re seeing an increased number of outages caused by expired TLS certificates and to cover some examples of past high-profile outages.

Ep. 22: Even the Internet Enjoys a Long Weekend; Plus, Digging Into a Recent CDN Outage Feb 24, 2021

The Internet held up reasonably well over the past week, all things considered. There were no major outages to report, which is a welcome repose for those impacted by the major outages the week prior. While it’s not an outage that occurred this past week, we did want to spend some time covering the recent Verizon Edgecast outage that occurred on August 21st. Watch this episode as we dive into this application-level outage to understand exactly what happened and who might have been impacted.

Ep. 23: You've Got Questions, We've Got Answers: Upstream Providers & the Reality of SLAs Feb 24, 2021

It was another quiet week on the Internet, so we wanted to spend some time answering your questions around some recent outages. Catch this episode as we discuss how you can understand the upstream relationships of the services you rely on to assess your risk profile. We also cover why SLAs fall short in protecting your business in the event of an outage, and why you need to proactively collaborate with your providers to solve issues faster.

Ep. 24: The TikTok Shutdown Showdown Continues, and WeChat Gets Muzzled (Week of Sept. 14-20) Feb 24, 2021

On today’s episode, Angelique and I cover off on a couple outages that occurred over the past week. First, we discuss an application outage at Instagram that occurred on September 17th and lasted around 30 minutes. We also discuss a network outage on September 14th on the AWS backbone near Columbus, Ohio. This outage was a little more widespread, affecting nearly 100 interfaces and lasting around 30 minutes. Next, we dive into the upcoming bans on WeChat and TikTok, which have now been temporarily extended by a Federal judge, and then we walk through some of the network architecture differences between these two applications and how a potential shutdown could be enforced.

S2 EP2: Talking Data Privacy with Harvey Jang Feb 17, 2021

Cisco’s Chief Privacy Officer, Harvey Jang explains how he went from working in a huge law firm to pivoting to a career in data privacy, and how the pandemic has shown just how important it is to protect people’s information.

Unhackable Principle: Authentication Feb 16, 2021

In this episode of Unhackable, Mike Storm with his co-host and producer, Sean discuss the Unhackable Principle: Authentication. This is where they talk about passwords, multi-factor authentication, and what it takes to keep you safe when you are online. Today more than ever, it is critical to protect our family and friends, both online and off. So, Mike and Sean wanted to do something impactful and issued the Unhackable Podcast MFA Challenge, a simple pledge that anyone can make which can have a major impact on everyone’s online safety. They are challenging all Unhackable podcast listeners to take a small step and contact someone right now to tell them you’ll help them with MFA. Go to our website cisco.com/go/mfachallenge to take the MFA Challenge, and be sure to use the hashtag #MFAChallenge when making your pledge.

LoveWhereYouWork with Alejandra Feb 09, 2021

2019 LoveWhereYouWork contest winner Alejandra joins the WeAreCisco podcast to talk through how she captured her winning shot and just why she loves working at Cisco! Feeling the love for Cisco? Apply today: http://cs.co/teamcisco

9. Digital Lifecycle Journeys Feb 03, 2021

Personalised experience is something customers no longer expect but demand! Cisco Digital Journeys are personalized interactions that ensure customers get the most out of their Cisco investments. Listen to the latest episode of Cisco CX EMEAR: Unplugged with Alistair Wildman and Zarina Pasalic to learn exactly how Cisco Digital Journeys are taking customer experience to the next level!

The recipe for Customer Success Jan 21, 2021

In this episode, we talk all things Customer Success! We shed light on the roles of Customer Success Executive, Customer Success Specialist and Success Program Manager, and the importance of building strong relationships with the customers. We also discuss how to build trust and partnership, which serve as a foundation for both yours and your customer’s success! Host: Claire Bovill - Chief of Staff & Director Customer Success EMEAR Speakers: Ahmet Guel - Customer Success Executive Jhosbell Verdesca De Aguiar - Customer Success Specialist Stanislas Mangin - Success Program Manager Read more about Ahmet’s experiences as a CSE: https://blogs.cisco.com/wearecisco/building-a-bridge-between-business-and-happiness Browse Cisco CX EMEAR roles: cs.co/9004HVIqo

Krakow, Culture, and Konrad Bujak Jan 12, 2021

As a Software Engineer for AppDynamics in Krakow, Poland, Konrad shares what it’s like to work in an office that feels like a cultural melting pot. Listen along as Konrad explains his day to day and how taking on a leadership role in Connected Poland has helped him to be a better teammate and leader. Does Cisco sound like your dream workplace? Join Us! http://cs.co/teamcisco

Ep. 32: What Happened with Slack’s Outage; & Cloud Resiliency with Forrest Brazeal of A Cloud Guru Jan 06, 2021

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. Despite a quiet last couple of weeks on the Internet, we started off our new year with quite the bang. As droves of mildly-caffeinated workers returned to their home offices on Monday after the holiday break, many were surprised to find that Slack was not available. On today’s episode, we go under the hood of Slack’s Monday outage to see what went wrong and how it was resolved. We’re also excited to be joined by Forrest Brazeal, a cloud architect, writer, speaker and cartoonist, to talk about everyone’s favorite subject: cloud resiliency. Watch this week’s episode to see the interview and hear our outage analysis. Show links: https://forrestbrazeal.com https://acloudguru.com https://cloudirregular.substack.com https://cloudirregular.substack.com/p/the-cold-reality-of-the-kinesis-incident

charity: water Dec 18, 2020

We are flipping the script putting our host Scott Harrison in the hot seat! Hear Scott talk about how he turned his life around and started the non-profit charity: water.

Cisco CableStakes: Ep. 3 The Gaming Network Dec 17, 2020

In this episode of CableStakes, hear from Cisco's John Chapman, Cisco Fellow and CTO of broadband technologies, and two special guests from Riot Games, McDonald Richards, Senior Principal Engineer and Scott Adametz, Head of Technology, Global Esports, as we explore the world of online gaming and the impact its rising popularity is having on cable networks. To learn more check out our recent blog - https://newsroom.cisco.com/feature-content?type=webcontent&articleId=2109228

Ep. 31: About Monday’s Google Outage; Plus, Talking Holiday Internet Traffic Trends with Fastly Dec 16, 2020

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. This week, we go under the hood on a recent outage that took down the availability of several Google applications, including YouTube, Gmail and Google Calendar. Yesterday morning at around 6:50 AM EST, users around the world were unable to access several Google services for a span of approximately 40 minutes. While short-lived, the outage was notable in that it occurred during business hours in Europe and toward the beginning of the school day on the US east coast—so, people noticed, to put it bluntly. Catch this week’s episode to hear about the official RCA and what we saw from a network perspective. Also, we’re thrilled to be joined by David Belson of Fastly to talk about Internet traffic trends related to holiday online shopping and charitable giving. Tune in now to hear more about it.

Kiva: Episode 3 Dec 16, 2020

Kiva borrower Sana Javeri Kadri turns her love of food into a business that helps farmers prosper and thrive.

Kiva: Episode 2 Dec 16, 2020

Kiva borrower Kwami Williams faced immense setbacks with his business True Moringa, but he turned challenges into opportunities with the help of the non-profit, Kiva.

Kiva: Episode 1 Dec 16, 2020

Learn how Kiva’s CEO Neville Crawley went from teaching English to models in China and running publishing companies, to leading a non-profit whose mission is to expand financial access to underserved communities.

Wawira Njiru: Global Citizen Cisco 2018 Youth Leadership Award Winner Dec 16, 2020

Meet Wawira Njiru, the founder of Food4Education, and 2018 Global Citizen Cisco Youth Leadership award.

Priya Prakash: Global Citizen Cisco 2019 Youth Leadership Award Winner Dec 16, 2020

Meet Priya Prakash, the founder of HealthSetGo, and winner of the 2019 Global Citizen Cisco Youth Leadership award.

Mercy Corps: Episode 3 Dec 16, 2020

Mercy Corps joins us to talk about intersection of technology with community-led humanitarian efforts. Working side-by-side with those living through the challenges of poverty and disaster, Mercy Corp aims to build a better future.

Mercy Corps: Episode 2 Dec 16, 2020

Mercy Corps joins us to talk about intersection of technology with community-led humanitarian efforts. Working side-by-side with those living through the challenges of poverty and disaster, Mercy Corp aims to build a better future.

Mercy Corps: Episode 1 Dec 16, 2020

Mercy Corps joins us to talk about intersection of technology with community-led humanitarian efforts. Working side-by-side with those living through the challenges of poverty and disaster, Mercy Corp aims to build a better future.

Destination: Home – Public & Private Partnerships in the Time of Need (Part 2) Dec 16, 2020

It’s never been more critical to end homelessness. Join us as Jen Loving, Executive Director of Destination: Home is joined by Sam Liccardo, the Mayor of San Jose to explain their public-private partnership and how this model can lead to permanent, sustainable long-term housing.

Destination: Home – Public & Private Partnerships in the Time of Need (Part 1) Dec 16, 2020

It’s never been more critical to end homelessness. Join us as Jen Loving, Executive Director of Destination: Home explains their public-private partnership and how this model can lead to permanent, sustainable long-term housing.

S2 EP1: Talking Connected Justice with Daniel Stewart Dec 15, 2020

Daniel Stewart, Cisco’s Senior Advisor for State and Local Governments, has a life story that is truly unbelievable and inspirational. After living for a time on the streets addicted to drugs and alcohol, he turned his life around as a mayor and leading the New York State prison system, before coming to Cisco. Hear how he uses his life experiences to build a connected justice program.

Connected Santa: A Special Episode Dec 15, 2020

Join Madison and Javier as they travel from Ireland, to England and over to Canada to talk with Cisco elves about how the Connected Santa program has been connecting sick children virtually to Santa and delivering holiday toys and magic. This episode filled with it’s stories over the years will leave you smiling from ear to ear and full of holiday cheer! Join Team Cisco: http://cs.co/teamcisco

Ep. 28: 2020 Election Special: Going Under the Hood on State Election Websites Dec 03, 2020

We’ve got an election coming up here in the US, and over the last several weeks, we have been analyzing a dozen or so state election websites to take a closer look at how they’re hosted (e.g., do they use a CDN or are they self-hosted?) and to monitor them for outages. In this episode, we discuss the pros and cons of each hosting method and dive into some examples we’ve seen where election websites have had unexpected performance degradation. Catch this week’s episode to go under the hood on the websites powering the upcoming presidential election—and don’t forget to get out there and vote!

Ep. 30: Major AWS Outage Highlights Dependencies within Cloud Providers Dec 02, 2020

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. If you’re an AWS customer or rely on services that use AWS, you might have noticed the major, hours-long outage last week. On November 25th, at approximately 5:15 am PST, users of Kinesis, a real-time processor of streaming data, began to experience service interruptions. The issue was not network-related, and AWS later issued a detailed incident post-mortem analysis identifying an existing operating system configuration issue that was triggered by a maintenance event involving added server capacity. Over the course of the day, Amazon attempted several mitigation measures, but the outage was not completely resolved until approximately 10:23 pm PST. What was notable about this outage was its blast radius, which extended far beyond AWS’s direct customers. Several AWS services that use Kinesis, including Cognito and CloudWatch, were affected, as were any user of applications consuming those services (e.g., Ring, iRobot, Adobe). This is a good reminder of the risk of hidden service dependencies, as well as the need for visibility to understand and communicate with customers when something’s gone wrong. Catch this week’s episode to hear about this outage. Questions? Comments? Contact us at internetreport@thousandeyes.com

Making Dreams a Reality in Krakow with Ramon Tancinco Dec 01, 2020

Ramon Tancinco had a dream to start a Cisco office in Krakow, Poland. With hard work and some key partners he was able to bring that dream to life. Join our conversation as Ramon talks through moving to Poland, some of the changes on the horizon for the Krakow office, and shares the ways they drive and celebrate diversity in their office. Join Team Cisco: http://cs.co/teamcisco

CableStakes Ep. 2: DOCSIS 4.0: The Network at the Edge Now and in the Future Nov 19, 2020

In this episode of CableStakes, Cisco's James "JB" Brannan , Sr. Manager of Product Management, Cable Access, and Richard Piper, Product Line Manager, Cable Access, share insights on the DOCSIS 4.0 specification: what it's aimed at addressing, key principles for the spec, timeline for deployment and what the move to DOCSIS 4.0 means for end-user experience. To learn more visit https://cisco.com/go/cable.

Episode 12: Talking SD-WAN and SASE Nov 19, 2020

Learn from influencers and technology executives how SASE is combining cloud security and SD-WAN to support the dynamic secure access needs of digital enterprises, and the factors driving adoption.

Ep. 29: Election 2020—The Internet Held Strong with a Few App Performance Glitches Nov 17, 2020

This week, we’re pleasantly surprised to say that the Internet did not break and there were no major election-night outages to report. That’s not to say we didn’t catch performance glitches in the days and weeks around the big night, however. Watch this week’s episode, as we cover performance issues at a Secretary of State website as well as why CNN’s election map website was so slow to load for many.

Get to know Javier Tirado-Montero Nov 10, 2020

As the We Are Cisco Podcast gears up for a second season, we welcome a new host, Javier Tirado-Montero! Get to know him in this mini episode as he shares where he’s been and where he hopes to go at Cisco. Join Team Cisco: http://cs.co/teamcisco

Episode 11: Diversity & Inclusion in Cybersecurity Nov 09, 2020

Today, security is critical not just for large enterprises, but also small businesses, the public sector, and individuals of every race, gender, age, religion, and culture, in the developing and developed world alike. On this episode of TechBeat, we explore the intersection of cybersecurity and inclusion with Cisco’s Global Lead for Inclusion, Trey Boynton, and Cisco security experts Dug Song, Lothar Renner, Kerry Singleton and Alejandra Hernandez-Montaño.

7. Cisco CX Centre Krakow In Action Nov 05, 2020

Cisco Customer Experience Centre Krakow is known for its irreplicable atmosphere and culture. Learn more from Beatriz Carretero Parra, Carlos Martin Escabia and Harpreet Soni about what we do and how we keep the CXC KRK spirit alive in times of remote working. Cisco Engineer Incubator: https://www.facebook.com/CiscoIncubator

Ep. 25: Microsoft's Monday Outage Is a Lesson in App Complexity; Plus, Telstra’s BGP Hijack Oct 30, 2020

In this week’s episode, we dive into a recent outage at Slack that caused intermittent issues for its enterprise users (including ourselves) for nearly a full day. The cause, as noted by Slack, was on the backend and related to an overloaded database. Next, we dig into another outage at Microsoft. According to their statement, a bug in an internal update seems to have revoked the routes to a number of devices that were believed to be unhealthy—thereby creating congestion in the rest of their network. This explanation jives with the increased packet loss we observed during this time period. Don’t miss this week’s episode, where we walk through these outages in depth

Ep. 26 The case of an overloaded database and what happens when a bug bites Oct 30, 2020

In this week’s episode, we dive into a recent outage at Slack that caused intermittent issues for its enterprise users (including ourselves) for nearly a full day. The cause, as noted by Slack, was on the backend and related to an overloaded database. Next, we dig into another outage at Microsoft. According to their statement, a bug in an internal update seems to have revoked the routes to a number of devices that were believed to be unhealthy—thereby creating congestion in the rest of their network. This explanation jives with the increased packet loss we observed during this time period. Don’t miss this week’s episode, where we walk through these outages in depth

Ep. 27 No, Twitter Wasn’t Hacked and Zayo Goes Bump in the Night Oct 30, 2020

In this week’s episode, we discuss two notable outages that happened last week. The first, at Twitter, took place on October 15 around 5:30 pm PST and impacted users’ ability to tweet or re-tweet. According to Twitter’s official statement, an internal system error was the culprit—putting to bed any theories of another hack. The second outage took place at the transit provider, Zayo, in the early morning hours of October 13. Although the outage seemed to mostly involve interfaces on the US west coast, Denver and the southwest (as well as a handful of other global locations), the impact of the outage was not very severe due to the time of the outage, which was outside of US business hours. Watch this week’s episode to hear more about these two outages.

CableStakes Ep. 1: Cloud, Virtualization and Security Oct 29, 2020

In this episode of CableStakes, Cisco's Ben Bekele, Director of Product Management, Cable Access Business Unit, and Don Dewar, Technical Leader, Cable Access, will discuss the differences in public cloud vs. Cloud Native, shed light on the differentiation and characteristics of Cisco's cnBR (Cloud Native Broadband Router) vs. other virtual CMTS's, discuss the fundamental role that security plays in the cable network and provide tips on how to ensure the network is secure.

Celebrating Black History Month With The Apprentices Oct 22, 2020

Explore the beautiful Angola and Jamaica with Apprentices: Princess Sebastiao & Jordan Miller, and their Manager, Yasmin Chowdhary. Find out which magic ingredient Angolans can’t live without, an explanation of Patois, and the importance of celebrating diverse cultures every day. Find Princess’ blog about Black History Month here: https://www.linkedin.com/pulse/what-black-history-month-means-ciscos-apprentices-princess-sebastiao/?fbclid=IwAR3U8iFSLjEsJEBRE6uSLhwHyi9-iZkA8ZtQBYa4SB9myJYLTkv8x4PKclI Listen to Jordan’s favourite song about Jamaica here: https://www.youtube.com/watch?v=vofff0Ei3kk

People of Cisco CX EMEAR Oct 08, 2020

What do the Stone Roses, Paddle Boards, Customer Success and work-life balance have in common? Alistair Wildman - Rochdale boy and Senior Vice President & General Manager, Cisco Customer Experience in EMEAR. Find out in this episode of Cisco CX EMEAR: Unplugged what it takes, in our new world, to keep customers, employees – as well as the family at home – happy and healthy. Follow: Alistair Wildman on Twitter https://twitter.com/alistairwildman and Linked.in https://www.linkedin.com/in/alistairwildman/ Helen Douglas on Twitter https://twitter.com/HelenCisco and Linked.in https://www.linkedin.com/in/douglashelen/

Episode 10: A champion climber finds small business success in the cloud Oct 08, 2020

Scaling an Everest peak and running a small business in a competitive, ever-changing market aren’t entirely different. Both demand speed, agility, and fast, informed decision-making. In this podcast, Cisco TechBeat host Kevin Delaney speaks with Benedikt Bohm, a record-breaking climber who is also the CEO of Dynafit, a maker of high-end mountaineering and skiing gear. Additional insights on the power of digitalization are shared by Bidhan Roy, Cisco’s Managing Director and Head of Commercial and Small Business for Asia Pacific, Japan, and China; and Carlos Torales, Managing Sales Director for Small and Medium Business in the Latin America region. Additional information: The 2020 Small Business Digital Maturity Study, an IDC report commissioned by Cisco. http://cs.co/9009GtAeV

Episode 9: Secure Distance Learning Oct 08, 2020

In this podcast, host Kevin Delaney explores the future of education technology aimed at keeping students motivated, teachers empowered, and parents sane — with expert advice from Christine Olmstead, Assistant Superintendent of Instructional Services at the Orange County Department of Education and Mary Schlegelmilch, a former teacher and school administrator who is now Cisco’s U.S. Public Sector Education Advisor.

An epicenter of the digital divide: Native reservations Oct 08, 2020

When the COVID-19 pandemic struck, digital connections were indispensable — for education, social interactions, telemedicine, business continuity and so much more. But in places where connectivity is limited, the challenges and tragedies of the pandemic were only heightened. This was especially true in Native American communities across America, where infection rates soared, economic opportunity fell, and, for many, isolation deepened. In this podcast, Cisco TechBeat host Kevin Delaney speaks with Traci Morris, Director of the American Indian Policy Institute (https://aipi.asu.edu/) at Arizona State University. A proud member of the Chickasaw Nation, Dr. Morris has studied the impact of the digital divide in Indian country. Additional insights come from Emma Broadbent, of Cisco’s Networking Academy (https://www.netacad.com/), about her efforts to build tech skills among the indigenous peoples of Australia, New Zealand, and Papua New Guinea. Together, they provide some real-world solutions that will help to unleash the creativity, wisdom, and entrepreneurial spirit of indigenous communities around the world.

Turin, Italy’s rapid response to the pandemic Oct 08, 2020

Digital technologies have all but kept the world running through the Covid-19 pandemic. But it’s not just technology per se. Outstanding leadership and trusted partnerships enable cities and organizations to pivot quickly to meet big challenges with digital innovations. Take Turin, Italy. In this podcast, Cisco Techbeat host Kevin Delaney speaks with the technology analyst Rob Enderlee, and Dr. Guy Diedrich, global innovation officer for Cisco and leader of the company’s country digital acceleration program, or CDA — with additional insights from Agostino Santoni, Cisco Italy's Country Manager. Together they share the story of a city — and a Cisco technology partnership — that prevailed against some of the biggest challenges of the COVID-19 pandemic.

'CIO Perspectives 2020’: IT strategies for the new normal Oct 07, 2020

The pandemic is driving rapid transformation and major challenges. But the best CIOs have been there every step of the way, to guide organizations, scale fast, and implement new technologies and solutions. But even for the most strategic CIOs, it hasn’t been easy. In this podcast, Cisco Techbeat host Kevin Delaney highlights some key insights from a CIO Roundtable discussion from Cisco Live this week, Cisco’s premier education and training event for IT professionals. Moderated by Michael Krigsman, an industry analyst and host of CxOTalk, the original discussion — “CIO Perspectives: 2020” — brought together three top CIOs: Abhijit Mazumder of Tata Consultancy Services (TCS); Phillip Knutel of Babson College; and Jacqui Guichelaar, senior vice president and CIO of Cisco. In a free-ranging discussion available on the IT Leadership Channel, they shared their recent challenges, top priorities, and key insights about the new rising challenges facing CIOs today — along with their thoughts on the elevated status of the CIO role.

In an app-fueled world, embed security at the source Oct 07, 2020

As the COVID-19 pandemic has stressed, apps need to be created, deployed, and updated faster than ever before. But without knowing it, many developers are building in security flaws at the earliest stages of coding. Pieter Danhieux, CEO of Secure Code Warrior, an Australian DevSecOps startup, is determined to change all that. In this podcast and article, Pieter speaks with Cisco Techbeat host Kevin Delaney about his efforts to bring security awareness and strategy to developers everywhere.

Collaboration in a crisis Oct 07, 2020

Analyst Patrick Moorhead has spent decades studying the impact of technology on life and work. So, without minimizing the hardships of the global pandemic, he’s fascinated with the reality of millions around the world abandoning their workplaces to collaborate remotely. In this “new normal,” technology is key. And getting it right is critical. That means collaboration tools with end-to-end security and the flexibility to meet any kind of creative situation. In conversation with Cisco TechBeat’s Kevin Delaney, Moorhead examines the essential elements for the collaboration tools that keep the world working, learning, and healing. Listen in as he lays out the case for no-compromise collaboration that enables data privacy, business continuity, and ongoing innovation — whatever the challenges.

In the global pandemic, a spotlight on collaboration Oct 07, 2020

In this episode of Cisco TechBeat, Kevin Delaney speaks with Tae Yoo, Cisco's Senior Vice President of Corporate Affairs, about how the private sector can step up to the challenges of the COVID-19 pandemic. The conversation touches on the impacts of working and learning from home and addresses the responsibility of businesses to support their employees, communities, and societies. The digital divide is a particular concern for Yoo, and she discusses how closing the divide will positively impact people, society and the planet, ultimately powering an Inclusive Future.

Leading Remote Teams Through a Global Crisis - Part 2 Oct 07, 2020

Cisco's CIO on managing IT in challenging times “If there’s anything this pandemic has taught us,” said Cisco CIO Jacqueline Guichelaar, “it's how important technology is. Technology is the connector. It's what allows the world to continue to function as we all navigate through this situation.” Not that it’s been easy. Guichelaar oversaw the scaling of Cisco’s own remote working capacity from 20 percent of the workforce to 100 percent — all in a matter of days. “Despite the fact that we have a killer network and robust security,” she said, “it was still really hard.” So, she relates strongly to the challenges facing other technology leaders in this unprecedented time. In Part Two of our remote work podcast, Guichelaar discusses everything from network and security issues to maintaining the all-important human connection under stressful conditions. In case you missed Part One of our series (http://cs.co/9006GFtvg), we focused on remote management and communications strategies with Mika Cross of FlexJobs and Cisco CIO Stella Low. See also: The Perfect Meeting: It's Not Just a Myth - http://cs.co/9006GFQBe Listen in to hear how Cisco is managing “collaboration without compromise” with a keen eye on security and privacy. And read the full article accompanying this podcast here - http://cs.co/9003GFQGv. See also: CIO Insights with Jacqui Guichelaar Episode #1 - http://cs.co/9009GFQ5F

Leading Remote Teams During a Global Crisis - Part 1 Oct 07, 2020

Hear from three experts -- Flexjobs VP of Employer Engagement and Strategy, Mika Cross, Cisco’s Chief Communications Officer Stella Low and CIO Jacqui Guichelaar -- as they share insights on communicating with, motivating and managing remote teams during a time of crisis and beyond.

Customer Success With The Specialists Sep 24, 2020

Still not too sure what a Customer Success Specialist at Cisco does? Hear it first hand from Anna Jablonska, Catarina Pires Da Silva & Kuba Zabiega! Learn what they do on a daily basis and, what it takes to be a successful Customer Success Specialist!

Special episode: Nurturing diversity in Cisco CX EMEAR Sep 10, 2020

In this special episode of Cisco CX EMEAR: Unplugged, Phil Wolfenden – VP Cisco CX Centres EMEAR and Helen Douglas - Director of Communications and Apprenticeships at Cisco CX EMEAR have an open, honest conversation about diversity and inclusion. Follow on Phil Wolfenden https://twitter.com/pwolfend & Helen Douglas https://twitter.com/HelenCisco

Working Towards A Common Goal, SDM & CSE Roles Aug 27, 2020

In this episode, we talk about the value of the two Cisco CX roles and, how they collaborate to achieve the common goal. Our guests are: Pablo Gabriel Steiner - Central Theatre Lead at Cisco CX EMEAR, Jonas Imsand - Service Delivery Manager (SDM) and, Yves Bron - Customer Success Executive (CSE).

Curious, Proximate and Courageous with Patrick Brown Aug 25, 2020

The importance of courageous conversations is at an all time high, especially in the tumultuous times we are living in today. Senior Director Patrick Brown joins Chris and Madison to talk about how they have been broaching the topics of racism with not only their children but also how we can foster these conversations in our professional lives. Join Team Cisco: http://cs.co/teamcisco

1. Apprenticeship in action Aug 13, 2020

Young people don’t always have everything figured out – and that’s okay. We all have a right to learn, develop and try to find our own paths. Cisco Apprenticeship is a unique program, that makes this – and more, possible. It offers tremendous opportunities to people, who want to obtain a degree and gain an extensive job experience, in various areas of the business. In this podcast, Joshua Robinson – Cisco Apprenticeship Lead is joined by our 2nd year Apprentice, Devyani Geentilal and Cisco Apprenticeship alumni, Anwar Whight. They reflect on their experiences and educate others how to get involved internally and externally. Follow Cisco Apprenticeship on Twitter: https://twitter.com/CiscoApprentice and Facebook: https://www.facebook.com/CiscoApprenticeship/

Culture, Cybersecurity and everything in between with Marianne Currier Aug 04, 2020

Starting out as a lobby ambassador Marianne Currier has worked her way through several different roles at Cisco over the last 20 years. From working in Operations to leading a recent internal Cybersecuirty Awareness Campaign, Marianne talks Chris and Madison through some of her pivotal career moments and what has made her stay over the years, the people! Read the Case Study Here: https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-keeping-cisco-safe-casestudy.pdf Join Team Cisco: http://cs.co/teamcisco

Virtual Internship Class of 2020: A Special Episode Jul 27, 2020

Joined by special co-host and Talent Brand Intern Matthew McKelvy, Chris and Madison talk with Cisco Summer Interns Rachel Clark and Alex Tran to gain insights on what it looks like to virtually intern at Cisco. To wrap up the conversation Jean Tu former intern turned full time employee shares her experience and advice for interns. Join Team Cisco: http://cs.co/teamcisco

Bowties, BEN, and Basketball: Justin Riray’s path to becoming the “Bow-Tie Guy” Jun 30, 2020

In a global company it can be hard to make your mark, today Justin Riray shares his own experience of personal branding at Cisco and his on how you too can stand out. Join Team Cisco: http://cs.co/teamcisco

E68: 12th Man Productions' Transition to IP with Cisco Jun 01, 2020

Patrick Murray, Director of Sales, Media, Cisco sits down with Zack Bacon, Chief Broadcast Engineer, 12th Man Productions, Texas A&M University Athletics to discuss how the sports broadcast production house is making the transition to IP with help from Cisco and others. For more, check out: cisco.com/go/media

The One with Alphonsine Anderson May 19, 2020

Cisco Bridge Award winner Alphonsine Anderson joins Madison and Chris on today’s episode. Sharing her own story of tragedy and triumph Alphonsine talks us through her journey to Cisco, her work with the nonprofit she founded, and the healing power of sharing your story with others. Join Team Cisco: http://cs.co/teamcisco Visit http://www.risingabovethestorms.org/ to learn more

Look for the Helpers: A Special Cisco Episode May 05, 2020

Joined by special co-host Carmen Collins, Chris and Madison go around the globe to spotlight three Cisconians that are going above and beyond to create and bring special projects to life in order to help others during this pandemic time in our world. Join Team Cisco: http://cs.co/teamcisco https://blogs.cisco.com/lifeatcisco/brainstorming-collaboration-and-the-cisco-coloring-book http://ellefsonyouthmusicfoundation.org/ https://www.metaldevops.com/

Bandwidth management and support for remote working Apr 29, 2020

We’ve had to adapt to a new normal almost overnight, so how do we ensure our technology and network performance is optimized securely for today’s digital workplace? In Episode 3 of the Small Business Resiliency series, we are joined by Paul Tyler, Chief Customer Officer for Business at nbn to discuss bandwidth management and support available for remote working.

People & Proximity: A peek behind the HR curtain with Liz Brown Apr 28, 2020

As an HR Lead for one of the sales teams at Cisco, Liz Brown isn’t afraid to take on some of the more difficult conversations. Join our conversation as we dive into the deep end on diversity in the workplace, embracing our differences and being the bridge between you and someone you don’t know, to come together as a community and company. Join Team Cisco: http://cs.co/teamcisco

Securing business information and reputation Apr 20, 2020

In the latest installment of the Cisco & Council of Small Business Organizations Australia (COSBOA) Small Business Resiliency series, we chat with Peter Strong about security considerations for small businesses as they transition into remote work and new operating models. Check out the full Small Business Resiliency series: http://cisco.com.au/cosboa

The Path Less Traveled: A Cisco Journey with Mariana Apr 14, 2020

Mariana Gardinali, who started at Cisco as an intern, shares her nontraditional background and how her path to Cisco helps to shape her outreach and talent workforce diversity efforts. Join Team Cisco: http://cs.co/teamcisco

Business continuity under workplace disruption Apr 14, 2020

Cisco has partnered with the Council of Small Business Organisations Australia (COSBOA) CEO Peter Strong in a three-part podcast series to explore how small businesses can build resilience in the face of challenges. In episode 1, our Head of Small Business and Distribution in ANZ, Luke Power, talks to Peter Strong and Helena Ng, ANZ Architecture Lead for small business at Cisco, about business continuity under workplace disruption. Check out the full Small Business Resiliency series: http://cisco.com.au/cosboa

Standing Out and Up with Modupe Congleton Mar 31, 2020

What's it mean to be "authentically fabulous?" There's no one better to ask than Modupe Congleton, a Senior Manager in Supply Chain Global Talent Strategy. In this episode, she tells her Cisco story about and her career journey, while overcoming some of life's adversity - all while wearing fabulous heels to accentuate her 5'10" height! Join Team Cisco: http://cs.co/teamcisco

E67: Build your Career: CCNA Certification to #NetDevOps Mar 27, 2020

Our new training and certification program is here! In this #CiscoChat Podcast, learn from Cisco Distinguished Customer Experience Engineer, Joe Clarke, how you can make the most out of the new learning portfolio, and become a NetDevOps expert–starting with the new CCNA Certification. For more from today's episode, check out www.cisco.com/go/nextlevel

Make Shift Happen, a Conversation on Overcoming and Becoming your most Authentic Self Mar 17, 2020

Join our conversation as we talk through what goes into helping others build relationships, the importance of diversity and getting involved in diverse organizations in the workplace. Join Team Cisco: http://cs.co/teamcisco

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