CIO Talk Network Podcast

Latest Episodes:

EmblemHealth + ACPNY: A Healthcare Payvider (Payer + Provider) Patient Empowerment Journey Sep 21, 2022

Show notes

AdvantageCare Physicians (ACPNY), now a part of EmblemHealth Family of Companies, forming a payvider (payer + provider) entity, has been focused on practicing community health across the New York City Metro area. During the pandemic, EmblemHealth and ACPNY developed technological measures to assist patients with staying up to date with their health journeys. In addition, they use the infrastructure built beyond the pandemic to empower patients using their collective strengths. So why did these two entities come together to form this unique payvider model for healthcare delivery?

What challenges did the patient/provider encounter during the pandemic, which they addressed as a cohesive unit leveraging creative technology solutions despite barriers to technology access and lack of technology literacy, among other constraints? How must such technology solutions evolve to meet the shifting needs of members/patients?

Guest 1: Tom MacMillan, Chief Information Officer, EmblemHealth

Guest Bio: https://www.ciotalknetwork.com/contributor/tom-macmillan/

Guest 2: Dr. Julie Patel-Pannullo, Vice President of Clinical Innovation, AdvantageCare Physicians

Guest Bio: https://www.ciotalknetwork.com/contributor/dr-julie-patel-pannullo/

More on this Episode: https://www.ciotalknetwork.com/emblemhealth-acpny-a-healthcare-payvider-payer-provider-patient-empowerment-journey/

More on Others: https://www.ciotalknetwork.com/topics/others/

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Converging User and Platform Centric Agendas: A Case Study Sep 19, 2022

Show notes

The University of Arizona, wanting to deliver a consumer-grade, integrated, digital experience for its students, blended user-centered design and business architecture methodologies to uncover students' top priorities and assess how best to deliver on each need based on the current platforms in its portfolio. Differentiating each platform's role, unifying the experience across them, and deciding when to bridge gaps with full-stack custom applications was no easy task. In addition, remaining user-centric in the face of legacy platforms and budget constraints required a meet-in-the-middle approach. How best is the institution using the platforms it already has to address high priority needs of its end-users? How is it gearing up to remain user-centric in the face of platform constraints?

Guest 1: Darcy Van Patten, Chief Technology Officer, University of Arizona

Guest Bio: https://www.ciotalknetwork.com/contributor/darcyvan-patten/

Guest 2: Jennifer Ludwig, Director, Strategic Interventions & Data Management, University of Arizona

Guest Bio: https://www.ciotalknetwork.com/contributor/jennifer-ludwig/

Guest 3: Alex Underwood, University Registrar, University of Arizona

Guest Bio: https://www.ciotalknetwork.com/contributor/alex-underwood/

More on this Episode: https://www.ciotalknetwork.com/converging-user-and-platform-centric-agendas-a-case-study/

More on Digital Transformation: https://www.ciotalknetwork.com/topics/digital-transformation/

More on Others: https://www.ciotalknetwork.com/topics/others/

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Modernizing Data Management Aug 30, 2022

Show notes

Organizations are experiencing significant data sprawl. It is getting complex to get accurate insights timely from the data one has in hand, or it is lying there unused. What are the gaps in our data strategy, architecture, and execution processes? How are we modernizing data management to facilitate seamless access, sharing, and processing in a distributed environment across applications, systems, and platforms to support business outcomes?

Guest 1: Luis Fernando Lopez, Chief Data & Analytics Officer LATAM, Chubb

Guest Bio: https://www.ciotalknetwork.com/contributor/luis-fernandolopez/

Guest 2: Navi Grewal, Global Chief Digital and Information Officer, MasterBrand Cabinets, Inc

Guest Bio: https://www.ciotalknetwork.com/contributor/navi-grewal/

Guest 3: Ravi Krishnan, Chief Data & Analytics Officer, State of North Dakota

Guest Bio: https://www.ciotalknetwork.com/contributor/ravi-krishnan/

More on this Episode: https://www.ciotalknetwork.com/modernizing-data-management/

More on Big Data: https://www.ciotalknetwork.com/topics/big-data/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Will Zero Trust adoption remain a pipe dream? Aug 26, 2022

Show notes

While the zero-trust security model may offer excellent defense against emerging, unrecognized, and unpredictable threats, a piecemeal implementation approach, significant commitment for ongoing administration, and productivity concerns pose daunting challenges preventing organizations from adopting it fully. So how must an organization address these challenges and harness the significant benefits it offers?

Guest 1: Gerald Caron, Chief Information Officer (CIO) / Assistant Inspector General for Information Technology (AIG/IT), U.S. Department of Health and Human Services (HHS), Office of the Inspector General (OIG)

Guest Bio: https://www.ciotalknetwork.com/contributor/gerald-caron/

Guest 2: Dan Wilkins, Chief Information Security Officer, State of Arizona

Guest Bio: https://www.ciotalknetwork.com/contributor/dan-wilkins/

Guest 3: Bharat Soni, Chief Information Security Officer (CISO) and Group Head Information Security Group, Guaranty Trust Bank (GTBank)

Guest Bio: https://www.ciotalknetwork.com/contributor/bharat-soni/

More on this Episode: https://www.ciotalknetwork.com/will-zero-trust-adoption-remain-a-pipe-dream/

More on Security: https://www.ciotalknetwork.com/topics/security/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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How are City and County Governments Minimizing Risk to Build Trust? Aug 05, 2022

Show notes

Security breaches have increased in frequency and severity, with high-profile cases appearing almost weekly. In addition, third-party relationships, including contractors, cloud services, and other outsourced providers, are introducing new vulnerabilities and increasing the attack surface. So how effective are the City and County Governments in adopting risk management approaches, creating a culture of trust and transparency, and building solid relationships with other supporting agencies to minimize risk to build trust?

Guest 1: Brian Gardner, Chief Information Security Officer, City Of Dallas

Guest Bio: https://www.ciotalknetwork.com/contributor/brain-gardner/

Guest 2: Christopher Pritchard, Associate Vice Chancellor Enterprise Infrastructure & Chief Technology Officer, University of North Texas System

Guest Bio: https://www.ciotalknetwork.com/contributor/christopher-pritchard/

More on this Episode: https://www.ciotalknetwork.com/how-are-city-and-county-governments-minimizing-risk-to-build-trust/

More on Security: https://www.ciotalknetwork.com/topics/security/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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Achieving a Healthy Team Dynamics for Optimal Results Jul 21, 2022

Show notes

As a leader, imagine you have to choose between two types of teams to help realize your vision. Team A comprises different personalities with a shared identity where everyone is inspired and driven, individually and collectively, for a common cause or objective. Team B takes pride in the process of how they come together - formally participating in deliberation with controlled expressions and a cautious demeanor. Which team would you rather have as your team? Most people would say they would rather have Team A as their team because they believe it will yield better results. But you cannot invite chaos if there is no structure and expectations. So, how can you pick the best from both team types and achieve healthy team dynamics for optimal results?

Guest: Alejandro Lammertyn, Chief Digital & Information Officer, Tenaris

Guest Bio: https://www.ciotalknetwork.com/contributor/alejandro-lammertyn/

More on this Episode: https://www.ciotalknetwork.com/achieving-a-healthy-team-dynamics-for-optimal-results/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Chief Digital Officer 2.0 Jul 20, 2022

Show notes

The Chief Digital Officer (CDO) role was created initially to unify the digital agenda, increase efficiency, create a digital culture, design better customer experiences, and optimize your competitive advantage. With digital adoption in the execution phase, beyond overseeing strategic alignment, how should this role morph to maximizing business outcomes? What capabilities should the current and aspiring candidates develop to deserve the CDO 2.0 stripes?

Guest 1: Viren Shah, Chief Digital Officer, GE Appliances, a Haier company

Guest Bio: https://www.ciotalknetwork.com/contributor/viren-shah/

Guest 2: Tony Ambrozie, Senior Vice President and Chief Digital and Information Officer, Baptist Health South Florida

Guest Bio: https://www.ciotalknetwork.com/contributor/tony-ambrozie/

More on this Episode: https://www.ciotalknetwork.com/the-chief-digital-officer-2-0/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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The People side of Cyber Security – Turning organizations' weakest link into their greatest strength Jul 03, 2022

Show notes

There's no question that people are the weakest link in Cybersecurity. So we invest in educating people about security risks and how to handle them. We try building cybersecurity champions who can help spread the word about good security practices. We introduce incentive programs for "security-first" behaviors. However, the results are still disappointing and prove that computers are designed to be secure while people are not. Can we do better? How can we make security a foundation of our organizations and help ensure that we can continue to grow with confidence?

Guest 1: James Johnson, Chief Information Security Officer, John Deere

Guest Bio: https://www.ciotalknetwork.com/contributor/james-johnson/

Guest 2: Abiodun Morolari, Chief Information Security Officer, City of Toronto

Guest Bio: https://www.ciotalknetwork.com/contributor/abiodun-morolari/

Guest 3: John Virden, Assistant Vice President for Security, Compliance, and Risk Management and CISO, Miami University

Guest Bio: https://www.ciotalknetwork.com/contributor/john-virden/

More on this Episode: https://www.ciotalknetwork.com/the-people-side-of-cyber-security-turning-organizations-weakest-link-into-their-greatest-strength/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

More on Security: https://www.ciotalknetwork.com/topics/security/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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Is Data Analytics helping increase the impact of K12 Education? Jun 22, 2022

Show notes

What if K12 Education could provide a customized learning experience based on each student's skills, abilities, and preferences to maximize student outcomes supported by optimal funding to ensure reliable and lean operations? How are the K12 schools leveraging data analytics to that end?

Guest 1: Dr. Joe Philips, Chief Information Officer, Broward County Public Schools

Guest Bio: https://www.ciotalknetwork.com/contributor/joe-phillips/

Guest 2: Robert Dickson, Chief Information Officer, Wichita Public Schools - USD259

Guest Bio: https://www.ciotalknetwork.com/contributor/robert-dickson/

More on this Episode: https://www.ciotalknetwork.com/is-data-analytics-helping-increase-the-impact-of-k12-education/

More on Others: https://www.ciotalknetwork.com/topics/others/

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Does your Leadership Pass the Audition? Jun 08, 2022

Show notes

Every time you speak to your management or team, share your verdict on a challenging situation or admit that you don't know what to do, you audition for leadership. Others expect you to spark hope within them and help them become the best they can be, show confidence to stand alone and the courage to make tough decisions, and the compassion to listen to the needs of others. So what are you doing to make sure you pass such auditions every time?

Guest 1: Michael Cartoscelli, Chief Information Officer (PCF-49) / Technology Site Lead, BNY Mellon Ireland

Guest Bio: https://www.ciotalknetwork.com/contributor/michael-cartoscelli/

Guest 2: Sarah Naqvi, Executive Vice President / Chief Information Officer, HMSHost

Guest Bio: https://www.ciotalknetwork.com/contributor/sarah-naqvi/

More on this Episode: https://www.ciotalknetwork.com/does-your-leadership-pass-the-audition/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/