CIO Talk Network Podcast

Latest Episodes:

Rethinking Supply Chain to Business Resiliency Jan 18, 2023

Show notes

Supply chains were shaken by the pandemic, and organizations everywhere are rethinking how to build true resiliency. In this CIO Talk Network episode, Amiee Bayer-Thomas, Chief Supply Chain Officer at Ulta Beauty, joins Sanjog Aul to explore the future of supply chain leadership.

She discusses e-commerce acceleration, forecasting challenges, partner alignment, automation, culture, and the three-chapter playbook Ulta used to rebuild.

A practical and insightful resource for supply chain, operations, and IT leaders.

Topics Covered:

00:00 – Intro 01:09 – Pandemic shock 03:22 – What changed in supply chain 05:03 – Consumer expectations + omni shift 08:32 – Data, forecasting & decision-making 12:33 – Culture + people-first leadership 15:28 – Tech vs labor reality 18:27 – Simplify vs evolve 23:58 – Ulta's supply chain playbook 29:20 – Partner alignment 33:18 – Collaboration beyond recovery 35:12 – Engaging associates 39:28 – Leadership message

(Watch & Listen)

Website Episode Page (Transcript + Summary): https://www.ciotalknetwork.com/rethinking-supply-chain-to-business-resiliency/

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Individual Revolution in Healthcare: Beyond the Hype Jan 09, 2023

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From personalized medicine and therapeutics to data-driven hyper-customized experience during patient registration, treatment, and recovery, healthcare is experiencing the individual revolution. But how is it improving the patient experience and outcome beyond the hype and business benefit?

Guest 1: Mouli Venkatesan, CIO - Optum Health & Clinical Services, UnitedHealth Group

Guest Bio: https://www.ciotalknetwork.com/contributor/mouli-venkatesan/

Guest 2: Patrick McGill, EVP, Chief Transformation Officer, Community Health Network

Guest Bio: https://www.ciotalknetwork.com/contributor/patrick-mcgill/

More on this Episode: https://www.ciotalknetwork.com/individual-revolution-in-healthcare-beyond-the-hype/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

More on Healthcare: https://www.ciotalknetwork.com/topics/healthcare/

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The State of Value-Based Care Dec 30, 2022

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Value-Based Care is a proposed healthcare delivery model for the United States where the patient's health outcome is key. It is about the value of the health outcome rather than volume of services. To what degree has it been adopted, and what are the reported results? What is the roadmap to making it a standard for healthcare delivery?

Guest: Girish Venkatachaliah, Chief Technology Officer, agilon health

Guest Bio: https://www.ciotalknetwork.com/contributor/girish-venkatachaliah/

More on this Episode: https://www.ciotalknetwork.com/the-state-of-value-based-care/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

More on Healthcare: https://www.ciotalknetwork.com/topics/healthcare/

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Enabling Curiosity at Scale Dec 22, 2022

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To stay relevant in today's fast-paced world, the people within organizations need to become more curious. But most of them stop once they've found what is satisfactory and stick by it—how do we enable such curiosity at the scale where all our employees explore unknown territory leading us into unforeseeable paths that can help us thrive throughout changing times?

Guest: Kalpesh Doshi, Group Chief Information Security Officer, HDFC Life

Guest Bio: https://www.ciotalknetwork.com/contributor/kalpesh-doshi/

More on this Episode: https://www.ciotalknetwork.com/enabling-curiosity-at-scale/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Should You Use Your Head or Heart as a Leader? Dec 06, 2022

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In this turbulent and dynamically shifting business climate, leaders have business results to deliver, handle competing priorities, a need to sustain a conducive culture and foster courage and clarity among teams. But leadership gurus also preach taking an approach of vulnerability, empathy, and care. So, should leaders use their heads or hearts to be effective?

Guest 1: Nizar Darweesh, Chief Human Resources Officer (CHRO), Fawaz Alhokair Group Fashion Retail

Guest Bio: https://www.ciotalknetwork.com/contributor/nizar-darweesh/

Guest 2: Anil Kumar Misra, Chief Human Resources Officer, JioMart - New Commerce Grocery, Reliance Retail

Guest Bio: https://www.ciotalknetwork.com/contributor/anil-kumarmisra/

More on this Episode: https://www.ciotalknetwork.com/should-you-use-your-head-or-heart-as-a-leader/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Solving the Quiet Quitting Crisis Nov 16, 2022

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Quiet quitting is not a new behavior, but the context around it has changed. Employees are asking for clarity, boundaries, and meaningful work. Leaders are dealing with talent shortages, shifting expectations, and pressure to deliver more with less.

In this CIO Talk Network episode, George Varghese M (CHRO, Shahi Exports) and Paulo Sa (CIO Iberia, DB Schenker) join Sanjog Aul to explore what is really driving disengagement, how work has changed since the pandemic, and what leaders can do to respond without burning people out.

They talk about work life balance, flexible work, goal setting, recognition, career paths, leadership empathy, and how to co create new benchmarks for performance and employee experience.

Listen or Watch on CTN: • CTN Website: https://www.ciotalknetwork.com • YouTube: https://www.youtube.com/@CIOtalknetwork • Vimeo: https://vimeo.com/ciotalknetwork

About CIO Talk Network (CTN)

CIO Talk Network is a leadership focused media platform that brings together global CIOs, CHROs, CXOs, and experts to share real stories, lessons, and practices. CTN content is designed to provoke thought, encourage responsible leadership, and help leaders turn ideas into measurable outcomes.

Explore more episodes at https://www.ciotalknetwork.com and follow us on YouTube and LinkedIn.

Reinventing Carrier: A 100-year-old Startup Journey Nov 01, 2022

Show notes

Carrier, a legacy waterfall manufacturing company, has embarked on a journey to reinvent itself by leveraging digital. From educating the leadership and board about the value of digital, partnering with business unit leaders, and embracing the power of analytics, automation, and other emerging technologies, it is no small feat to pull it all together with challenges galore. So how has the journey been thus far? What shift in mindset, culture, talent, processes, and tools has allowed Carrier to continue to transform into a modern, customer-centric lifecycle solutions provider?

Guest 1: Bobby George, Sr. Vice President & Chief Digital Officer, Carrier

Guest Bio: https://www.ciotalknetwork.com/contributor/bobby-george/

Guest 2: John Souther, Executive Director, Digital Growth & Strategy, Carrier

Guest Bio: https://www.ciotalknetwork.com/contributor/john-souther/

Guest 3: Ellen Trager, Executive Director of Digital Commercial HVAC, Carrier

Guest Bio: https://www.ciotalknetwork.com/contributor/ellen-trager/

More on this Episode: https://www.ciotalknetwork.com/reinventing-carrier-a-100-year-old-startup-journey/

More on Digital Transformation: https://www.ciotalknetwork.com/topics/digital-transformation/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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Rearchitecting Retail by Harnessing Data at Scale Oct 24, 2022

Show notes

The changes in consumer behavior and demands for hyper-personalized service warrant investments from a shrinking bottom line for retailers due to higher e-commerce adoption and increased Supply Chain complexity. With such compounding challenges, how are such organizations reimagining their business? How well can they rearchitect and continually improve their operations at the speed of change by leveraging the power of data harnessed at scale?

Guest 1: Ravi Balwada, Chief Technology Officer, Guitar Center

Guest Bio: https://www.ciotalknetwork.com/contributor/ravi-balwada/

Guest 2: Alan Boehme, Chief Technology Officer, H&M Group

Guest Bio: https://www.ciotalknetwork.com/contributor/alan-boehme/

More on this Episode: https://www.ciotalknetwork.com/rearchitecting-retail-by-harnessing-data-at-scale/

More on Retail: https://www.ciotalknetwork.com/topics/retail/

More on Supply Chain: https://www.ciotalknetwork.com/topics/supply-chain/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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Ensuring Digital and Virtual Healthcare Security Oct 06, 2022

Show notes

Digital health initiatives pose significant security risks, and telehealth introduced during the Covid-19 pandemic further compounds the issue. But, how centralized and well-integrated are their systems to reduce vulnerability to attacks? Furthermore, what are the industry players doing to ensure digital and virtual healthcare security with breaches compromising patient information confidentiality and increasing exposure to non-compliance penalties?

Guest : Anahi Santiago, Chief Information Security Officer, ChristianaCare

Guest Bio: https://www.ciotalknetwork.com/contributor/anahi-santiago/

More on this Episode: https://www.ciotalknetwork.com/ensuring-digital-and-virtual-healthcare-security/

More on Healthcare: https://www.ciotalknetwork.com/topics/healthcare/

More on Security: https://www.ciotalknetwork.com/topics/security/

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How is Otis Moving and Serving People leveraging Digital: An Innovation Journey Sep 27, 2022

Show notes

Whether rushing to attend an important meeting, catch your flight, attend a session at a busy convention, or be served in-room at a hotel after a long day, we rely on elevators and escalators to work and move us quickly and safely to your desired location. So when moving and serving you as its most precious cargo, how is Otis leveraging digital to innovate at the pace of business to stay relevant while ensuring the resilience and reliability of its products and services?

Guest: Neil Green, Executive Vice President & Chief Digital Officer, Otis Elevator Co.

Guest Bio: https://www.ciotalknetwork.com/contributor/neil-green/

More on this Episode: https://www.ciotalknetwork.com/how-is-otis-moving-and-serving-people-leveraging-digital-an-innovation-journey/

More on Digital Transformation: https://www.ciotalknetwork.com/topics/digital-transformation/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/