CIO Talk Network Podcast

Latest Episodes:

Can IT Improve Education Governance & Business Sustainability? Sep 15, 2010

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Guest 1: Jonathan Schaeffer, Vice Provost and Associate Vice President for Information Technology, University of Alberta

Guest Bio: https://www.ciotalknetwork.com/contributor/jonathan-schaeffer/

Guest 2: Stephen J. Laster, Chief Information Officer, Harvard Business School

Guest Bio: https://www.ciotalknetwork.com/contributor/stephen-laster/

Guest 3: Deirdre Woods, Chief Information Officer, The Wharton School, The University of Pennsylvania

Guest Bio: https://www.ciotalknetwork.com/contributor/deirdre-woods/

More on this Episode: https://www.ciotalknetwork.com/can-it-improve-education-governance-business-sustainability/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

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Beyond The Envelope: The True "Sharing" of Services Sep 08, 2010

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State government uses and manages technology. Local governments do the same. Government entities in every state share similarities when it comes to providing services to the citizens, so why aren't more of these services shared across all levels of government? With states, cities, counties, townships, universities, and schools all looking to provide similar services, the time has come for the true "sharing" of those services. It's true not just for technology, but for other services too, such as purchasing, facility management, and other administrative functions. If this paradigm works with the state and local government, what about private business groups with shared interests, doing something similar? Could this work?

Guest 1: Kenneth D. Theis, CIO and Director, The Michigan Department of Technology, Management and Budget (DTMB)

Guest Bio: https://www.ciotalknetwork.com/contributor/kenneth-theis/

Guest 2: Thom Rubel, Vice President of Research, Government Insights, IDC

Guest Bio: https://www.ciotalknetwork.com/contributor/thom-rubel/

More on this Episode: https://www.ciotalknetwork.com/beyond-the-envelope-the-true-sharing-of-services/

More on Government: https://www.ciotalknetwork.com/topics/government/

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Making Your Business Hungry for Change and Innovation Sep 01, 2010

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If change is the only constant and even a business cliché, why do so many organizations refuse to embrace it and risk losing opportunities for growth and profitability? It's because change is hard. So is innovation. But done right, business leaders can reap huge rewards. How can IT leadership use its unique position on the leading edge of technology to scan the horizon and spot emerging trends, impending threats and opportunities? And how can IT leaders foster a spirit of innovation – and even bring about fundamental culture change for their organizations?

Guest 1: Mark Dajani, SVP and Chief Information Officer, Kraft Foods, Inc

Guest Bio: https://www.ciotalknetwork.com/contributor/mark-dajani/

Guest 2: Ranjay Gulati, Jaime and Josefina Chua Tiampo Professor, the Harvard Business School

Guest Bio: https://www.ciotalknetwork.com/contributor/ranjay-gulati/

More on this Episode: https://www.ciotalknetwork.com/making-your-business-hungry-for-change-and-innovation/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

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Politics in IT Organizations: The Silent Killer Aug 25, 2010

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While we work to optimize business performance through IT, politics has crept in at the middle management and even average technology worker levels, even though average workers usually dislike/avoid politics and politicians. How do we deal with this silent killer?

Guest 1: Atefeh (Atti) Riazi, Chief Information Officer, NY City Housing Authority (NYCHA)

Guest Bio: https://www.ciotalknetwork.com/contributor/atefeh-riazi/

Guest 2: Mark A. Stone, SVP and Chief Information Officer, Safety-Kleen

Guest Bio: https://www.ciotalknetwork.com/contributor/mark-stone/

More on this Episode: https://www.ciotalknetwork.com/politics-in-it-organizations-the-silent-killer/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Is The CIO Becoming Extinct? Aug 18, 2010

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The role of CIO Role came into existence because technology became increasingly intrinsic to doing business and being competitive. However, today's CIO often has to juggle many different skills: the financial acumen of a CFO, the strategic understanding of a marketer, savvy shopping skills, and the people skills of an HR executive. Will CIO's become extinct? ...Or will their jobs just be absorbed into other management positions?

Guest 1: H William Haser, Vice President and Chief Information Officer, Tenneco

Guest Bio: https://www.ciotalknetwork.com/contributor/william-haser/

Guest 2: Yuvi Kochar, CTO and VP of Technology, The Washington Post

Guest Bio: https://www.ciotalknetwork.com/contributor/yuvi-kochar/

More on this Episode: https://www.ciotalknetwork.com/is-the-cio-becoming-extinct/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Can IT Push Innovation Beyond All Customer Expectation? Aug 11, 2010

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Innovation has provided the customer relationship tools we routinely use to learn more about our customers, provide transparency as required, or interact with them in real time, both ways. Now that we're collaborating with them to give them these things they want/need, what about pushing the envelope? Encourage them to dream even bigger, demand even more, and then we innovate to surpass even those expectations? Can current IT transform business into an innovation machine that will make this happen?

Guest: Bryan Sivak, CTO, District of Columbia (Washington, D.C.)

Guest Bio: https://www.ciotalknetwork.com/contributor/bryan-sivak/

More on this Episode: https://www.ciotalknetwork.com/can-it-push-innovation-beyond-all-customer-expectation/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

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New Delivery Models & The Economics of IT Aug 04, 2010

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Finding ways to quickly build capacity or ramp up the capabilities of business in conjunction with IT, in order to enable them both to nimbly respond to market changes, is rather like training a couple of pachyderms to perform a ballet. How does such a delicately orchestrated dance impact the economics of IT? How could it affect IT budgeting, allocation, sourcing, or procurement? And, in turn, how could those changes impact the relationships/interactions between a CIO and CFO?

Guest 1: Mark Allan Lohsen, Vice President, Information Technology, and CIO, Veolia Environmental Services North America Corp.

Guest Bio: https://www.ciotalknetwork.com/contributor/mark-lohsen/

Guest 2: Peter Whatnell, Senior VP and Chief Information Officer, Sunoco

Guest Bio: https://www.ciotalknetwork.com/contributor/peter-whatnell/

More on this Episode: https://www.ciotalknetwork.com/new-delivery-models-the-economics-of-it/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

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Measuring ROU and RON for IT Jul 28, 2010

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We justify positive Return on Investment (ROI) for new IT initiatives to make a business case, but what are we doing about discovering and measuring negative Return on Unawareness (ROU) and Return on Negligence (RON)? After all, isn't the net value IT brings based on the ROI - (ROU + RON) formula?

Guest 1: lna Kamenz, Vice President and Chief Information Officer, Thermo Fisher Scientific

Guest Bio: https://www.ciotalknetwork.com/contributor/ina-kamenz/

Guest 2: Vasant Dhar, Paduano Fellow, Professor, Head of the Information Systems Group, and Director for the Center for Digital Economy Research at the Stern School of Business at NYU

Guest Bio: https://www.ciotalknetwork.com/contributor/vasant-dhar/

More on this Episode: https://www.ciotalknetwork.com/measuring-rou-and-ron-for-it/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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How to Gain a TRUE BLUE Following for IT, Internally & Externally! Jul 21, 2010

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What are the secrets for gaining unswerving customer loyalty? ...A good product or service that provides good value for time/money! ...building personal relationship with the customer! ...resolving customer complaints quickly! ...open and frequent communication with customers to be sure they are happy and stay that way! ...Now, a quick poll: Are we leveraging IT to do enough of all of the above, in order to gain True Blue customers, both "internally" and "externally"?

Guest: Kevin M. Larson, VP and Chief Information Officer, AAR Corp.

Guest Bio: https://www.ciotalknetwork.com/contributor/kevin-larson/

More on this Episode: https://www.ciotalknetwork.com/how-to-gain-a-true-blue-following-for-it-internally-externally/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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The Essential CIO Jul 14, 2010

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A versatilist survives by being able to do everything. A competitor survives by being better than others. A chameleon disappears into any environment. All are survival strategies of sorts. But what exactly is it that defines a CIO who can be plugged in anywhere and be successful, survive and thrive? What are the elusive, defining qualities of the essential CIO?

Guest 1: Marlin Mackey, Chief Information Officer, Department of Information Technology, state of New Mexico

Guest Bio: https://www.ciotalknetwork.com/contributor/marlin-mackey/

Guest 2: Steven John, Chief Information Officer, H.B. Fuller Company

Guest Bio: https://www.ciotalknetwork.com/contributor/steven-john/

More on this Episode: https://www.ciotalknetwork.com/the-essential-cio/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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