CIO Talk Network Podcast

Latest Episodes:

From vision to fruition, what's it take to implement change? Jul 06, 2011

Show notes

Change is always hard. How do you move from pure luck at implementing a successful change to ensured change success? How do you make a successful change repeatable? We know the milestones: vision, the building of momentum as the change is implemented, eventual sustainability, and finally the desired results! But what does it really take to successfully steer your organization to a successful change though these milestones, and then reliably repeat the process again and again, as needed, within the organization and beyond to other organizations?

Guest 1: Stephen J. Bozzo, SVP and Chief Information Officer, 1-800-FLOWERS.COM

Guest Bio: https://www.ciotalknetwork.com/contributor/stephen-bozzo/

Guest 2: Larry Bonfante, Chief Information Officer, Author, the United States Tennis Association

Guest Bio: https://www.ciotalknetwork.com/contributor/larry-bonfante/

Guest 3: Harish Ramani, SVP and Global Chief Information Officer, Constellation Brands

Guest Bio: https://www.ciotalknetwork.com/contributor/harish-ramani/

More on this Episode: https://www.ciotalknetwork.com/from-vision-to-fruition-whats-it-take-to-implement-change/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Would Accelerating Quality and CI Initiatives Keep Them From Failing? Jun 29, 2011

Show notes

For decades, companies have implemented CI to improve and simplify processes, eliminate waste, reduce response time, and improve quality & customer service with an eye towards increased revenue. While a CI Project may reduce process cycles and defects, it may still not significantly impact the bottom line. Why do CI projects fail to deliver? In a brutally fast paced competitive environment, would accelerating initiatives help, or is that just a knee jerk reaction? How difficult is it to align CI initiatives with organizational strategy? what kind of cultural changes do these projects require? Is IT in a position to reduce the failure rate? What kind of partnership is needed between IT and management?

Guest 1: Steve Bell, Author & Lean IT Coach, Lean Enterprise Institute Faculty

Guest Bio: https://www.ciotalknetwork.com/contributor/steve-bell/

Guest 2: Shailesh Grover, Global Head of Quality and Continuous Improvement, Barclays Bank PLC, London, UK

Guest Bio: https://www.ciotalknetwork.com/contributor/shailesh-grover/

More on this Episode: https://www.ciotalknetwork.com/would-accelerating-quality-and-ci-initiatives-keep-them-from-failing/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Acing Hybrid Delivery With All/Some Cloud Jun 22, 2011

Show notes

In today's competitive world, the agility of a business depends on the agility of it's IT. Enterprises need to be fast and nimble to deliver on any task/project using managed, outsourced, private cloud or public cloud. Are enterprises prepared for this kind of agility? What changes to enterprise DNA are required in to adopt and flourish using this hybrid delivery model?

Guest 1: Russ Daniels, VP and Chief Technology Officer, HP Enterprise Services Hewlett-Packard

Guest Bio: https://www.ciotalknetwork.com/contributor/russ-daniels/

Guest 2: David Smoley, Senior Vice President and Chief Information Officer, Flextronics

Guest Bio: https://www.ciotalknetwork.com/contributor/david-smoley/

Guest 3: David Giambruno, SVP and Chief Information Officer, Revlon

Guest Bio: https://www.ciotalknetwork.com/contributor/david-giambruno/

More on this Episode: https://www.ciotalknetwork.com/acing-hybrid-delivery-with-allsome-cloud/

More on Cloud: https://www.ciotalknetwork.com/topics/cloud/

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Can one IT Foster All 3 Types of Innovation Within One Org? Jun 15, 2011

Show notes

Disruptive innovation is new tech that burns through the market place, displacing traditional technologies. It can be hard to recognize at first. Planned innovations are market oriented and entrepreneurial. They require vision, discipline, and team building. Sustained innovation relies on the day-by-day, incremental innovations by employees in a system that tolerates risks, rewards creativity, and encourages open communication. Each of these ways of innovating has its own requirements as to leadership style, etc. If IT is the common backbone across business units, how can a CIO help facilitate a framework to foster one or more of these types of innovation styles within one organization? Can all 3 co-exist within ONE organization?

Guest 1: George Tumas, Chief Information Officer of Internet Services Development, Wells Fargo

Guest Bio: https://www.ciotalknetwork.com/contributor/george-tumas/

Guest 2: Joseph L. Drouin, SVP and Chief Information Officer, Kelly Services

Guest Bio: https://www.ciotalknetwork.com/contributor/joseph-drouin/

More on this Episode: https://www.ciotalknetwork.com/can-one-it-foster-all-3-types-of-innovation-within-one-org/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Can IT Grow The Brand? Jun 08, 2011

Show notes

There are five factors that affect brand positioning: 1) attributes, 2) buyer expectations, 3) competitor attributes, and 4) price, for 5) perceived quality. Today, IT critically impacts many operations and functions across business, so shouldn't it be able to help on these factors and improve brand positioning? How can IT help grow the brand?

Guest 1: Jeff Peterson, Vice President and Chief Information Officer, Amway

Guest Bio: https://www.ciotalknetwork.com/contributor/jeff-peterson/

Guest 2: Clint D. Gibler, Senior Vice President and CIO — Information Services, Western & Southern Financial Group

Guest Bio: https://www.ciotalknetwork.com/contributor/clint-gibler/

More on this Episode: https://www.ciotalknetwork.com/can-it-grow-the-brand/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Desktop as a Service: Panacea or Hype? Jun 01, 2011

Show notes

Organizations are under unrelenting pressure to grow, drive efficiency, and mitigate risks. Worsening the situation, the continual onslaught of changes in workplace trends and technologies has resulted in a complex and costly, high maintenance workplace. As an answer, "Desktop as a Service" has emerged as part of an overall IT industrialization trend. DaaS promises cost savings, enables a high degree of consumerization/personalization, and transfers costs from CapEx to OpEx, while reducing or even eliminating the need for Workplace IT asset management. Can DaaS solve the challenges of an expensive, constantly changing, overly complex workplace as promised, or is this just hype? Is DaaS the Panacea we've all been waiting for?

Guest 1: Nevin Zimmermann, Chief Technology Officer, GE Healthcare

Guest Bio: https://www.ciotalknetwork.com/contributor/nevin-zimmermann/

Guest 2: Mike Marcotte, Global CIO & head of information technology, EchoStar Corp.

Guest Bio: https://www.ciotalknetwork.com/contributor/mike-marcotte/

Guest 3: Manish Kapoor, SVP of IS, NuStar Energy

Guest Bio: https://www.ciotalknetwork.com/contributor/manish-kapoor/

More on this Episode: https://www.ciotalknetwork.com/desktop-as-a-service-panacea-or-hype/

More on Cloud: https://www.ciotalknetwork.com/topics/cloud/

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Policy, Politics, & Pocketbooks: Improving IT for Present & Future May 25, 2011

Show notes

For better or for worse, the future of IT will be shaped by today's policies, politics, and available resources. Policies that could hamper innovation and advancement need to be influenced and mitigated where feasible. Stakeholder politics will always be part of the corporate landscape. Short resources are a chronic issue. If IT is to move forward to create a better future, where do we begin the battles, and how do we judge when we have won?

Guest 1: Michael L. Capone, Corporate Vice President and CIO, Automatic Data Processing, Inc.

Guest Bio: https://www.ciotalknetwork.com/contributor/michael-capone/

Guest 2: J. Stephen Fletcher, Chief Information Officer and Executive Director of the Department of Technology Services, State of Utah, and President of NASCIO

Guest Bio: https://www.ciotalknetwork.com/contributor/jstephen-fletcher/

More on this Episode: https://www.ciotalknetwork.com/policy-politics-pocketbooks-improving-it-for-present-future/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Building Trust Vs Bringing Change May 18, 2011

Show notes

A leader is able to lead because he is trusted by his team. They know him and what to expect. On the other hand, the business environment can change rapidly and unexpectedly, and a CIO must be ready to respond accordingly. Unfortunately that generally means bringing change into the organization, and change brings with it, uncertainty. Oops! There goes the hard won trust of the IT team, which can affect the CIO's leadership. How does a CIO solve this dilemma?

Guest 1: Michael B. Koval, Senior Vice President and Chief Information Officer, Long and Foster

Guest Bio: https://www.ciotalknetwork.com/contributor/michael-koval/

Guest 2: Katherine Klein, Edward H. Bowman Professor of Management, Wharton

Guest Bio: https://www.ciotalknetwork.com/contributor/katherine-klein/

More on this Episode: https://www.ciotalknetwork.com/building-trust-vs-bringing-change/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Building vs. Being Hi-Visibility Leadership May 11, 2011

Show notes

An aggressive, assertive, and high-visibility CIO tends to redirect recognition from those who execute the details and stifle team spirit, resulting in frustration and dissatisfaction. On the other hand, a CIO who appears reticent and takes time to delegate responsibility and build and nurture future leadership talent may be perceived as being inattentive to business and lacking leadership him/herself, resulting in a vote of no confidence by management. How does a CIO solve this dilemma?

Guest 1: Jeffrey Pfeffer, Thomas D. Dee II Professor of Organizational Behavior, the Graduate School of Business, Stanford

Guest Bio: https://www.ciotalknetwork.com/contributor/jeffrey-pfeffer/

Guest 2: Denis Edwards, Global Chief Information Officer, Manpower, Inc.

Guest Bio: https://www.ciotalknetwork.com/contributor/denis-edwards/

More on this Episode: https://www.ciotalknetwork.com/building-vs-being-hi-visibility-leadership/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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How Smart is Your Supply Chain? May 04, 2011

Show notes

Supply chain management has never been a piece of cake. There are challenges related to cost fluctuations, supply disruptions, transportation capacity misjudgments, constraints, and many other challenges. Are you fully utilizing your ability to interconnect, automate, and introducing intelligence to the way your supply chain predicts disruptions, and smartly change course to keep business humming? What resources and support you need to make this happen?

Guest 1: Jane Barrett, Managing Vice President, Gartner's AMR Supply Chain Research group

Guest Bio: https://www.ciotalknetwork.com/contributor/jane-barrett/

Guest 2: Michael J. Naatz, Chief Customer Officer, Chief Information and Service Officer, YRC Worldwide

Guest Bio: https://www.ciotalknetwork.com/contributor/michael-naatz/

More on this Episode: https://www.ciotalknetwork.com/how-smart-is-your-supply-chain/

More on Supply Chain: https://www.ciotalknetwork.com/topics/supply-chain/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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