CIO Talk Network Podcast

Latest Episodes:

The Smart Grid Big Data Challenge Apr 22, 2013

Show notes

If we want to achieve ongoing smart grid optimization, we can't do so without actionable intelligence. It's needed to correct deficiencies throughout the power delivery system, not just to the customer side of the meter, but to transmission, substation and distribution systems. All the real-time data points being collected across it -- generated by millions of wireless sensors and other smart interconnected devices -- is creating one of the biggest Big Data challenges out there. So what's the plan?

Guest: Mark Wyatt Title: Vice President for Grid Modernization and Distribution, Duke Energy

For more details and related content: https://www.ciotalknetwork.com/the-smart-grid-big-data-challenge

How to Manage Beginnings as a Leader Apr 17, 2013

Show notes

When starting any new program, there's a sense of uncertainty that comes with any disruption. Introducing something new to an existing, well-oiled workflow could throw a wrench into your people, process, policy or pocketbook components. What should a leader do to manage a new beginning as systems and relationships break down? How can a leader encourage a change?

Guest 1: Susan Cramm, President Valuedance and Former CIO, Taco Bell Corporation

Guest Bio: https://www.ciotalknetwork.com/contributor/susan-cramm/

Guest 2: James H. Sills, Cabinet Secretary and Chief Information Officer, State of Delaware

Guest Bio: https://www.ciotalknetwork.com/contributor/james-sills/

More on this Episode: https://www.ciotalknetwork.com/how-to-manage-beginnings-as-a-leader/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Airlines' BIG Challenge: Gaining Customer Loyalty Apr 10, 2013

Show notes

At home, work, in the airport or in the air…an airline customer can be touched in many ways: Personalized offerings, frequent travel rewards, and last but by no means least, a pleasant in-flight experience. These are what the customer expects and their delivery directly impacts customer allegiance! Are airline carriers delivering on these things? Where are the shortfalls? To what degree can technology help by positively impacting customer loyalty?

Guest 1: Michael Maoz, VP Distinguished Analyst, Gartner

Guest Bio: https://www.ciotalknetwork.com/contributor/michael-maoz/

Guest 2: Danny Saadon, Vice President, EL AL Israel Airlines, North & Central America

Guest Bio: https://www.ciotalknetwork.com/contributor/danny-saadon/

More on this Episode: https://www.ciotalknetwork.com/airlines-big-challenge-gaining-customer-loyalty/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

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Making Renewable Energy a Lasting Priority Apr 08, 2013

Show notes

Utilities know that renewables are the future. Consumers want cleaner energy. The challenge is funding modernization and maintaining affordability.

In this episode, CIO Dirk Mahling of Seattle City Light shares what it takes to improve grid resilience, integrate household solar and scale distributed energy without breaking budgets. Hear lessons from Germany's rapid push toward renewables and why Smart Grid upgrades are essential for long-term success.

Topics Covered

Introduction: Renewable energy as business value (00:00)

Seattle City Light's zero-carbon footprint journey (00:46)

Lessons from Germany's large-scale renewable adoption (01:38)

Keeping renewable energy affordable + resilient (02:59)

Changing consumer behavior and market choice (05:26)

The Smart Grid advantage for integration (07:31)

Managing bidirectional flow in distribution grids (08:53)

Demand response for peak load management (10:58)

Required investments in substations + distribution (12:39)

Resourcing: People, technology, vendor partnership (13:47)

Final thoughts and long-term sustainability (15:11)

Listen or Watch Vimeo: https://vimeo.com/1130795870/8bf4a93324?share=copy&fl=sv&fe=ci YouTube: https://youtu.be/WO1NONXI4yI Full Transcript and Details: https://www.ciotalknetwork.com/making-renewable-energy-a-lasting-priority/:

About CIO Talk Network: CIO Talk Network is a global platform where business and technology leaders share real experience to help each other lead better. Hosted by Sanjog Aul, CTN delivers practical conversations that spark new thinking.

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Judgment as The Essence of Leadership Apr 03, 2013

Show notes

In the face of ambiguity, uncertainty, and conflicting demands, the most important thing that leaders do is make judgment calls. The decisions and judgment calls made in the people, strategy, and crisis domains have the most impact on the well-being and sustainability of an organization. How are we doing in this area? Must we rely on the innate strengths of who we hire or groom to become the leader? What can be done so our current and upcoming leaders hone this very important skill?

Guest: Francesca Gino, Associate Professor of Business Administration, Harvard Business School

Guest Bio: https://www.ciotalknetwork.com/contributor/francesca-gino/

More on this Episode: https://www.ciotalknetwork.com/judgment-as-the-essence-of-leadership/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Promoting Human Value in IT Culture Mar 27, 2013

Show notes

In an organization's attempt to cut costs and meet business demands, there's a perceived notion that IT leaders are creating a ruthless environment in which workers are treated as cogs in a larger machine. But this culture, whether a myth or a tough reality, can ultimately undermine performance. How do we reduce the damage to our most precious human resources and still deliver profitability and shareholder value?

Guest 1: Joseph D. Sniado, Senior Vice President, Chief Information Officer, Standard & Poor's

Guest Bio: https://www.ciotalknetwork.com/contributor/joseph-sniado/

Guest 2: Frank Wander, Author, Former CIO, People Productive, LLC (Formerly The IT Excellence Institute)

Guest Bio: https://www.ciotalknetwork.com/contributor/frank-wander/

More on this Episode: https://www.ciotalknetwork.com/promoting-human-value-in-it-culture/

More on Staffing: https://www.ciotalknetwork.com/topics/staffing/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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Managing Transition To Smart Grid Mar 25, 2013

Show notes

The smart grid infrastructure will inevitably produce an explosion of data, and utility may need to have a comprehensive information management ability to handle it. While many organizations are still struggling to modernize their legacy infrastructure, isn't going digital too big a leap? What's the strategy to meet smart grid challenges and reach the end goal? Do they have the internal capability to manage this disruptive transformation?

Guest: Ravi Pradhan Title: Vice President of Technology, Siemens Smart Grid

For more details and related content: https://www.ciotalknetwork.com/managing-transition-to-smart-grid

The Smart City Project: Infrastructure, Industry and Citizens Mar 20, 2013

Show notes

Building a smart city will take real effort by businesses to meet rising populations and industries with escalating needs. Utilities, IT and telecommunications need to collaborate to provide smart solutions for the community, anything from transportation, water, waste management and building systems to address new demands. How will so many elements related to technology, sustainability and even citizen well-being be integrated into our infrastructure? How will the private sector work together with local governments to find creative solutions, and who's going to pay for it all?

Guest 1: Harriet Tregoning, Director, Washington DC Office of Planning

Guest Bio: https://www.ciotalknetwork.com/contributor/harriet-tregoning/

Guest 2: Gary Foster, CTO of Massachusetts, Bay Transit Authority (MBTA), Boston, MA

Guest Bio: https://www.ciotalknetwork.com/contributor/gary-foster/

Guest 3: Dennis Gribble, VP and CIO, Idaho Power

Guest Bio: https://www.ciotalknetwork.com/contributor/dennis-gribble/

More on this Episode: https://www.ciotalknetwork.com/the-smart-city-project-infrastructure-industry-and-citizens/

More on IoT: https://www.ciotalknetwork.com/topics/iot/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

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Arkansas' Easier Path to Financial Aid: A Mobility Case Study Mar 16, 2013

Show notes

The Arkansas government recognized that students in their state were not finding easy ways to receive financial aid. The Department of Higher Education saw a public need and business value to boost engagement in their community. How did they use mobility to streamline the application process and make it more accessible and easier all around? Why is Arkansas' YOUniversal app transparent and useful in a way that other states have struggled? What lessons can they provide to make mobility a priority for states looking to connect more deeply with the public?

Guest 1: Sen Shane. Broadway, Interim Director, Arkansas Department of Higher Education

Guest Bio: https://www.ciotalknetwork.com/contributor/sen-broadway/

Guest 2: Claire Bailey, Director, Chief Technology Officer (CTO), Arkansas Department of Information Systems (DIS)

Guest Bio: https://www.ciotalknetwork.com/contributor/claire-bailey/

More on this Episode: https://www.ciotalknetwork.com/arkansas-easier-path-to-financial-aid-a-mobility-case-study/

More on Mobile: https://www.ciotalknetwork.com/topics/mobile/

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A Journey to a Better Patient Care Lifecycle: A Case Study in Mobility Mar 13, 2013

Show notes

Caring for a sick patient in a hospital is a long, delicate process. Physicians need to be informed of a patient's status such that they can make decisions about their care and provide steps to recovery. The Ottawa Hospital realized that this lifecycle needed to be less cumbersome and more focused on the patient. Introducing mobility to the hospital in targeted sectors was a way to provide patient care with more efficiency and quality. But a few tablets didn't solve all their problems. What was their journey in leveraging mobility to deliver the next level of patient care, and what lessons can they provide to other hospitals looking to make mobility a priority?

Guest 1: Valerie Gamache-O. Leary, CIO, The Ottawa Hospital

Guest Bio: https://www.ciotalknetwork.com/contributor/valerie-leary/

Guest 2: Dale Potter, SVP Strategy and Transformation, The Ottawa Hospital

Guest Bio: https://www.ciotalknetwork.com/contributor/dale-potter/

More on this Episode: https://www.ciotalknetwork.com/a-journey-to-a-better-patient-care-lifecycle-a-case-study-in-mobility/

More on healthcare: https://www.ciotalknetwork.com/topics/healthcare/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/