CIO Talk Network Podcast

Latest Episodes:

Preparing for major cyber events Sep 17, 2020

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With our world disrupted by COVID, how are you preparing for major cyber events that could most likely follow? What level of crisis preparedness, escalation processes, and communication strategies would allow your organization to handle major cyber events effectively?

Guest: Don Cox, Chief Information Security Officer, MEDNAX

Guest Bio: https://www.ciotalknetwork.com/contributor/don-cox/

More on this Episode: https://www.ciotalknetwork.com/preparing-for-major-cyber-events/

More on Security: https://www.ciotalknetwork.com/topics/security/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Keeping Higher Education Viable Through Technology Aug 26, 2020

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With falling enrollments, increasing student debts, declining state funding, lowering world ranking, and dwindling degree completion rates, the higher education sector in the United States of America is facing grave challenges. What can technology-enabled innovation help address these challenges effectively and keep higher education viable?

Guest 1: Jonathan Piersol, Associate Vice President & CIO, Howard University

Guest Bio: https://www.ciotalknetwork.com/contributor/jonathan-piersol/

Guest 2: Jack Suess, VP of IT and CIO, University of Maryland Baltimore County

Guest Bio: https://www.ciotalknetwork.com/contributor/jack-suess/

More on this Episode: https://www.ciotalknetwork.com/keeping-higher-education-viable-through-technology/

More on Innovation: chttps://www.ciotalknetwork.com/keeping-higher-education-viable-through-technology/

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Using Problems to Drive Focus Aug 21, 2020

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Most leaders take pride in their problem-solving abilities. But, how do you pick the right problems, choose the right people, provide them with the right resources, and get out of the way to prevent leakage in time, money, and effort, and to drive individual, teams, and organizational focus?

Guest 1: Tarek Tomes, Commissioner and Chief Information Officer, State of Minnesota

Guest Bio: https://www.ciotalknetwork.com/contributor/tarek-tomes/

Guest 2: Maurice Ferrell, Assistant Dean & CIO, University of North Carolina at Chapel Hill- School of Government

Guest Bio: https://www.ciotalknetwork.com/contributor/maurice-ferrell/

More on this Episode: https://www.ciotalknetwork.com/using-problems-to-drive-focus/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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Mastering the Highly Distributed Workforce Recipe Aug 13, 2020

Show notes

Businesses are becoming increasingly amenable to remote work arrangement to attract and retain quality talent and to maintain continuity of operations during crises. Most employees are working from home, in isolation, trying to develop a new rhythm, work habits, and be part of a team that learns, innovates, and solves problems together. How are the business and IT leaders building a conducive, connected, collaborative, and secure environment to enable their remote workforce to continue to deliver on business priorities in the new reality?

Guest: Klara Jelinkova Title: Vice President for International Operations and IT and Chief Information Officer, Rice University

For more details and related content: https://www.ciotalknetwork.com/mastering-the-highly-distributed-workforce-recipe/

Should you continue to invest in AI and ML? Jul 30, 2020

Show notes

COVID-19, a healthcare crisis, has already spawned a financial crisis. Enterprises are slashing costs, halting hiring of new talent, and stalling projects. While AI and ML initiatives have attracted a lot of investment lately, the related ROI may take time to realize. Given the uncertainty, how should organizations be investing in AI and ML moving forward?

Guest: Scott Blandford, Executive Vice President, Chief Digital Officer, TIAA

Guest Bio: https://www.ciotalknetwork.com/contributor/scott-blandford/

More on this Episode: https://www.ciotalknetwork.com/should-you-continue-to-invest-in-ai-and-ml/

More on AI: https://www.ciotalknetwork.com/topics/ai/

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Recalibrating Safety and Security for Restoring Trust Jul 16, 2020

Show notes

COVID-19, as well as socio-political upheavals, have disrupted security and reduced the sense of safety globally. To restore trust among customers and employees, how are organizations recalibrating standards and approach to safety and security as part of business reopening?

Guest: Jeff Cann, Chief Strategist & CIO, Encore Electric

Guest Bio: https://www.ciotalknetwork.com/contributor/jeff-cann/

More on this Episode: https://www.ciotalknetwork.com/recalibrating-safety-and-security-for-restoring-trust/

More on Security: https://www.ciotalknetwork.com/topics/security/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

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Automate Everything—The new cupid for BPOs Jul 15, 2020

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Many business process outsourcing (BPO) companies and enterprises have explored automation for their operations, but in silos, automating only a few tasks or processes at a time. There are complex challenges that hold them back from bringing together human and digital workforce (bots with brains) to run smarter operations. Hexaware claims that Automate Everything is the new cupid for BPOs. But what is Automate Everything? Is it a framework, a mindset, a suite of services, or a technology solution? Can it genuinely help BPOs achieve end-to-end enterprise-wide intelligent automation to drive strategic benefits and maximize straight-through processing (STP)?

Guest: Chinmoy Banerjee Title: Executive Vice President & Global Head - Business Process Services, Hexaware

For more details and related content: https://www.ciotalknetwork.com/automate-everything-the-new-cupid-for-bpos/

Is Hexaware AMAZE for Applications a Panacea for Legacy Application Modernization? Jul 15, 2020

Show notes

With rampant digitization and business dynamics changing constantly, it's often your applications and systems that determine your capability to adapt, grow, and stay competitive. While we are dabbling in multichannel and multitouch new age experiences, many enterprises still heavily depend on legacy applications. Modernizing such legacy applications has been a chronic challenge due to multiple reasons for many decades. Hexaware claims that its AMAZE platform can help modernize legacy applications at unprecedented speed, quality, and cost savings through automation, minimizing human intervention, and deliver results in a matter of weeks. What proof does Hexaware have to prove this claim? How is AMAZE different from the other automation solutions in the landscape? Is Hexaware AMAZE a panacea for legacy application modernization genuinely?

Guest: Srinivasan Panchapakesan Title: Executive Vice President, Hexaware

For more details and related content: https://www.ciotalknetwork.com/is-hexaware-amaze-for-applications-a-panacea-for-legacy-application-modernization/

From Automation to Autonomous Testing Jul 14, 2020

Show notes

The increase in the pace of change caused by digitization is driving organizations to move faster than competitors and exceed customer expectations by offering frequent updates to their product and service enabled by technology. In some cases, as quickly as once every 12 seconds. The traditional testing approaches to ensuring reliability that is dependent on human intervention simply cannot keep up. Some companies are evaluating a move from test automation to autonomous testing that takes advantage of AI/ML to make testing less dependent on human intervention and self-learning. How does autonomous testing work? Is it ready for the real world? How can organizations transition from test automation to autonomous testing with confidence?

Guest 1: Tony Mohanty Title: SVP and Global Head, Digital Assurance, Hexaware

Guest 2: Nagendra BS Title: Vice President, Digital Assurance – Practice & Solutions, Hexaware

For more details and related content: https://www.ciotalknetwork.com/from-automation-to-autonomous-testing/

Bringing Smarts into Patient Care Jul 03, 2020

Show notes

The healthcare industry, including Pharma, MedTech, and Providers, have been trying to improve the current state of patient care journey by using technology. However, doing so in siloes and not using innovations in an integrated fashion is holding us back. Starting from when a patient gets admitted to the hospital, gets the diagnosis done, receives treatment, and recovers, what if there was a holistic way to introducing smarts at each juncture in the journey to improve patient outcome while helping with the bottom line? What are those smarts, and how can they help? What is a practical way to implement and operationalize such smarts? How can various players in the healthcare industry collaborate effectively to bring smarts into patient care?

Guest: Pravin Tiwari Title: Vice President, FPT Software

For more details and related content: https://www.ciotalknetwork.com/bringing-smarts-into-patient-care/

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