CIO Talk Network Podcast

Latest Episodes:

Managing Security through Mergers and Acquisitions Dec 01, 2020

Show notes

During mergers and acquisitions (M&A), while the focus is to build a bigger and better business, security frequently takes a backseat. Starting from unreported vulnerabilities and security control gaps during the due-diligence phase to conflicts about security programs and policies among the merging security teams are commonplace. How can organizations manage security effectively throughout the M&A?

Guest: James Edgar, Senior Vice President and Chief Information Security Officer, FLEETCOR

Guest Bio: https://www.ciotalknetwork.com/contributor/james-edgar/

More on this Episode: https://www.ciotalknetwork.com/managing-security-through-mergers-and-acquisitions/

More on Security: https://www.ciotalknetwork.com/topics/security/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Taking Charge as Women in Technology Nov 26, 2020

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Starting from building industry relevant skills, tackling unconscious bias, to building confidence and executive presence, women in technology report multiple challenges that hold them back from enjoying a rewarding career with a healthy work-life balance. How can they take charge, and with organizational support, work toward leveling the playing field, allowing them to blossom as a professional and a leader?

Guest: Sue Robinson, Chief Information Officer, Head of IT Europe and Asia Pacific, Aspen Insurance Group

Guest Bio: https://www.ciotalknetwork.com/contributor/sue-robinson/

More on this Episode: https://www.ciotalknetwork.com/taking-charge-as-women-in-technology/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

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How to Build a Voice of the Customer Playbook? Nov 23, 2020

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Organizations collect a multitude of customer feedback—CSAT surveys, social reviews, insurance claims, voice-to-text conversions of customer orders, customer emails, to name a few. Understanding and acting on all this textual data at scale can be complicated and costly. How should an organization build its Voice of the Customer playbook that offers practical strategies to use customer data to build loyalty, introduce products consumers want, and market to the right audience?

Guest: Duane Lyons Title: Practice Lead, Wavicle Data Solutions

For more details and related content: https://ciotalknetwork.com/how-to-build-a-voice-of-the-customer-playbook/

Leading in the Next Normal Nov 17, 2020

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Due to the disruption and uncertainty caused by the pandemic, we don't know what's ahead of us, and we may never go back to what we were doing. So, what's the future of business? What will be the next normal, how will the leaders lead in 2021 and beyond?

Guest 1: Tracy M.Kerrins, Chief Information Officer, Wells Fargo

Guest Bio: https://www.ciotalknetwork.com/contributor/tracy-kerrins/

Guest 2: John Kochavatr, VP, Chief Information Officer, Portland General Electric

Guest Bio: https://www.ciotalknetwork.com/contributor/john-kochavatr/

More on this Episode: https://www.ciotalknetwork.com/leading-in-the-next-normal/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Delivering on the 2021 CISO Agenda Nov 03, 2020

Show notes

For the upcoming year 2021, how are the CISOs enabling a business-driven cyber strategy, gearing up to take on the broader role, and planning budgets that directly tie to business growth and improved risk management? How are they planning to develop their talent pool and manage security services partnerships to deliver on their 2021 CISO agenda successfully?

Guest 1: Arun DeSouza, Chief Information Security and Privacy Officer, Nexteer Automobile

Guest Bio: https://www.ciotalknetwork.com/contributor/arun-desouza/

Guest 2: Jake Margolis, Chief Information Security Officer, Metropolitan Water District of Southern California

Guest Bio: https://www.ciotalknetwork.com/contributor/jake-margolis/

More on this Episode: https://www.ciotalknetwork.com/delivering-on-the-2021-ciso-agenda/

More on Security: https://www.ciotalknetwork.com/topics/security/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

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Steps to Trustworthy AI Oct 22, 2020

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What makes an AI system fair, safe, open, and useful for an average user? How are policymakers, organizations, and academia teaming up to ensure transparency into the data we use, the learning models we adopt, and how we configure those models to process the data to deliver trustworthy AI?

Guest: Dr.Mark Nasila, Chief Analytics Officer, FNB

Guest Bio: https://www.ciotalknetwork.com/contributor/mark-nasila/

More on this Episode: https://www.ciotalknetwork.com/steps-to-trustworthy-ai/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

More on AI: https://www.ciotalknetwork.com/topics/ai/

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Transforming Security Operating Model Oct 08, 2020

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Your digital assets and networks are growing, and so are the related threats. Executive leadership now views cybersecurity as a strategic business issue. The reputational, regulatory, and financial risks are mounting. How are you transforming your security operating model to make cybersecurity an enabler, not a barrier to exploiting digital capabilities?

Guest: Richard Kaufmann, Vice President and Chief Information Security Officer, Amedisys

Guest Bio: https://www.ciotalknetwork.com/contributor/richard-kaufmann/

More on this Episode: https://www.ciotalknetwork.com/transforming-security-operating-model/

More on Security: https://www.ciotalknetwork.com/topics/security/

More on Leadership: https://www.ciotalknetwork.com/Topics/leadership/

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Fixing problems before they happen Oct 01, 2020

Show notes

Multi-layered bureaucratic organizations with centralized decision making and endless meeting schedules are a recipe for disaster. How can you creatively unstructure your organization to foster fluid ideation, rapid decisions, and sustained relevance for the future?

Guest: Prosenjit Sengupta, Executive Vice President & Chief Digital Officer, Thermax Limited

Guest Bio: https://www.ciotalknetwork.com/contributor/prosenjit-sengupta/

More on this Episode: https://www.ciotalknetwork.com/how-to-unstructure-your-organization-for-the-future/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

How to Unstructure Your Organization for the Future? Sep 24, 2020

Show notes

Guest: Prosenjit Sengupta Title: Executive Vice President & Chief Digital Officer, Thermax Limited

For more details and related content: https://ciotalknetwork.com/how-to-unstructure-your-organization-for-the-future/

From Traditional IT Ops to Automated AI Ops Sep 23, 2020

Show notes

IT operations leaders are under pressure to deliver speed, scalability, and resilience—often in complex hybrid environments. Modern application delivery models demand rapid provisioning and continuous deployment, making traditional IT Ops execution methods insufficient.

In this episode of CIO Talk Network, Siddharth Dhar, Executive Vice President & Global Head for Infrastructure Management Services at Hexaware, joins host Sanjog Aul to discuss how AIOps, automation, and AI/ML are helping enterprises meet these demands. Hear practical insights on governance, overcoming implementation challenges, and redefining the CIO's role in intelligent IT operations.

Topics Covered: 00:00 – Introduction 01:30 – Why traditional IT Ops are no longer enough 04:15 – How cloud complexity and demand for faster delivery are driving change 07:00 – Key pillars for building effective AIOps 11:30 – Role of AI and ML in infrastructure and application management 15:45 – Challenges in implementing automation across hybrid environments 20:10 – The evolving role of the CIO in driving AIOps 24:35 – Governance and risk management in automated IT 28:00 – Success stories and lessons learned from AIOps adoption 31:50 – Future outlook for intelligent IT operations

🎧 Listen on your favorite platform: Apple Podcasts: Click here Spotify & iHeartRadio: Available now Full Transcript & Episode Details: https://www.ciotalknetwork.com/from-traditional-it-ops-to-automated-ai-ops/

About CIO Talk Network: CIO Talk Network (CTN) is a global peer-led platform where enterprise business and technology leaders think out loud—without pitch or fluff. Hosted by Sanjog Aul, CTN delivers authentic, experience-driven insights that challenge conventional thinking.

Follow CIO Talk Network: LinkedIn: linkedin.com/company/cio-talk-network X (Twitter): twitter.com/ciotalknetwork Website: ciotalknetwork.com

Tags: #AIOps #ITOps #Automation #DigitalTransformation #CIO #CTNTalks #EnterpriseIT #TechLeadership

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