Show notes
As you lead your team, how can you communicate positively? What are the keys to healthy communication? And how can you win others over in a genuine way so that they want to follow you?
In this episode, Holly and I talk with wife, mom, and entrepreneur Natalie Gingrich about how we can win others over and communicate positively as we lead.
Natalie breaks down the common mistakes leaders make in communicating with their team, how to deal with conflict in the workplace, as well as how communication affects hiring, firing, and developing teams.
Plus she gives us the 2 keys she has used for being able to communicate positively through the years.
For the full show notes for this episode, visit estherlittlefield.com/episode73.
Key Points Discussed: - Natalie's Leadership Experiences
- How to Communicate Positively in the Workplace
- How Communication Affects Hiring, Firing, and Developing Teams
- Leaders Are Learners
Key Quotes from the Episode: "For you to be an effective communicator and a good leader, a good steward of your mission--whether that's at church, home or work--you have to understand who you are speaking to." - Natalie Gingrich
"Miscommunication happens when you don't know how somebody learns or wants to be talked to." - Natalie Gingrich
"Conflict is always a difference." - Natalie Gingrich
"How do we fill the gap? It's by knowing the other party; knowing where their heart is and what serves the greater good, not just yourself." - Natalie Gingrich
"There is opportunity in every hard conversation." - Natalie Gingrich
"We should be focusing on developing a wider array of leaders and not just looking for those high-performers that we know can get the job done, because we're probably going to burn them out because we're going to give them way too much to do." - Esther Littlefield
"It's a joint relationship; someone doesn't fail alone, and someone doesn't succeed alone." - Natalie Gingrich
Episode Sponsor: Confident Leader Scripts As a Christian leader, we want to encourage you to continually work on this area of communication. No matter where we are at, there is always room for improvement. Be sure to take something you heard from this episode and put it into action.
And if you'd like to learn how to communicate more effectively, I'm creating a resource for you called Confident Leader Scripts. This will help you know how to approach hard conversations as a female leader AND give you a starting point of what to say during those hard conversations. If you are listening in real time (hearing this in Nov. 2019), this resource is coming soon, and you can get on the waitlist at ConfidentLeaderScripts.com.
Connect with Natalie Gingrich: Natalie Gingrich is the founder and host of The Ops Authority. She has been in operations for two decades – either in healthcare, corporate America or as an entrepreneur. Her goal is to bridge the gap and overwhelm when it comes to processes and systems, growing a team, and setting up solid business foundations.
She spent 15 years in corporate operations and leadership at a Fortune 150 company. When given the opportunity to leave, she put the knowledge, certifications, and experience to work by creating her own consulting firm as well as a certification. She developed the Director of Operations certification to equip existing ops experts a flexible profession, outside of corporate but still playing a huge role in small businesses, globally.
Connect with Esther and Holly: This episode was originally published on estherlittlefield.com/episode73.
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