Chiropractical

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S5E10: Claims From the Crypt: When a Routine Adjustment Turns into a Nightmare Oct 14, 2025

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In this spine-tingling episode of Chiropractical, Host Jon Kec opens NCMIC’s “Claims Crypt” to uncover three true stories where everyday, respected chiropractors found themselves at the center of shocking lawsuits, and discovered the hard lessons about the risks that come with care.

Too chilling to venture into the Crypt alone, Jon is joined by NCMIC Claims experts Tom Caswell and Zach Meyers, they examine how even when chiropractors do everything right, they can still find themselves living in a legal nightmare.

From sudden lawsuits to social media backlash and allegations of misconduct, this true-life tales underscores the importance of being prepared in a litigious world.

Don’t forget to leave a comment and share your thoughts on which story shook you the most.

00:00 - Opening of the Claims Crypt

01:11 - Halloween Traditions and Introductions

01:53 - Case 1: Trusted Friendship Gone Wrong

09:01 - Case 2: From Late to Litigation

16:41 - Case 3: The Accusation That Shook the Clinic

31:11 - When the Nightmare Ends, the Lessons Begin

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com.

Watch the video version of this episode on the NCMIC YouTube Channel.

Episode released: October 14, 2025

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S5E9: What's it Like Being an NFL Chiropractor? Sep 16, 2025

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Join Host Jon Kec as he dives into the world of NFL chiropractic care with Dr. Alan Sokoloff, team chiropractor for the Baltimore Ravens.

Discover the vital role chiropractic plays in keeping top athletes at their peak, from injury prevention to performance enhancement.

Dr. Sokoloff shares his unique career journey, day-to-day experiences, and memorable stories from the field, including how a pre-Super Bowl adjustment helped a key player playing at his best.

Learn about the educational and professional pathways for aspiring sports chiropractors, the importance of teamwork in sports medicine, and the balance needed to succeed in this demanding field.

00:00 - Meet Dr. Alan Sokoloff

01:30 - Common Sports Injuries and Treatments

06:24 - An Adjustment That Helped an Athlete be Super Bowl Ready

08:18 - A Week in the Life of a Sports Chiropractor

11:56 - Journey into Sports Chiropractic

16:02 - Building a Career with Professional Teams

18:36 - Teamwork in Sports Medicine

23:10 - Balancing Team and Private Practice

26:34 - Advice for Aspiring Sports Chiropractors

32:31 - The Business Side of Sports Chiropractic

36:07 - Conclusion and Final Thoughts

Click here for more details on the Professional Football Chiropractic Society's 20th Annual Continuing Education Seminar in Indianapolis.

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S5E8: Chiropractical Live: What's Next for Chiropractic? Sep 03, 2025

Show notes

This episode of Chiropractical was recorded in front of a LIVE audience at The National by FCA in Orlando, FL on August 22nd.

Host Jon Kec is joined by Dr. Glenn Jaffe, a veteran chiropractor and former President of the North Carolina Chiropractic Association, and Kevin Rosario, a soon-to-be graduate entering the field.

Their conversation explores the evolving landscape of chiropractic care including:

How to Successfully Start a Practice
The Importance of Mentorships & Relationships
How to Build and Stay Visible in Your Community
Specialization vs. General Practice
What Defines Success in Chiropractic?

Whether you’re a veteran practitioner, a student, or simply curious about the future of chiropractic, this episode offers valuable insights and inspiration for thriving in a constantly changing chiropractic world.

00:00 - Welcome to Chiropractical LIVE

01:09 - Chiropractic Inspirations

03:07 - Concerns and Preparations for New Graduates

05:43 - Setting Up for Success in Practice

07:53 - Building a Patient Base and Visibility

11:25 - Specialization vs. General Practice

14:53 - Unifying the Chiropractic Message

19:25 - Navigating a Saturated Market

21:44 - The Importance of Curiosity and Evolution

23:35 - Interview Tips and Starting Out in Practice

28:46 - Hands-On Experience and Skill Development

34:13 - Defining Success in Chiropractic

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S5E7: 3 Things Every Chiropractor Should Do to Avoid Burnout Jul 29, 2025

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Burnout is a growing concern in chiropractic care, with one in three DCs having considered leaving the profession entirely.

In this episode of "Chiropractical," host Jon Kec sits down with Dr. Mario Fucinari to discuss why burnout happens, how it impacts your practice and patients, and, most importantly, what you can do about it.

Dr. Fucinari shares personal stories and expert advice, emphasizing the three actionable things you can do as a chiropractor to avoid burnout.

Jon and Dr. Fucinari also discuss how to foster a supportive office environment, the value of sharing success stories, and the necessity of maintaining work-life balance.

0:00 - The Shocking Reality of Chiropractic Burnout

1:11 - Guest Introduction: Dr. Mario Fucinari

2:51 - Three Things You Should to Avoid Burnout

4:30 - Recognizing Burnout: Signs and Symptoms

8:10 - Practical Steps: Addressing Burnout in Practice

13:34 - Leadership and Staff Engagement

23:17 - Personal Stories: Finding Your "Why"

27:06 - Conclusion: Final Thoughts and Resources

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com.

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S5E6: Why Your Patients Aren't Sticking to the Plan Jun 12, 2025

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Host Jon Kec explores a critical question in chiropractic care: Why do nearly 1 in 5 patients start treatment but don't follow through?

Jon is joined by Dr. Tom Ventimiglia, a retired chiropractor with nearly 40 years of experience, who shares his insights on the biopsychosocial aspects of patient care, the importance of effective communication, and how to build empowering relationships with patients.

Discover strategies to improve adherence and how to leverage motivational interviewing for better outcomes.

0:00 - Introduction: The Patient Retention Dilemma

0:31 - Meet Dr. Tom Ventimiglia

1:03 - Understanding Patient Non-Adherence

3:28 - Empowering Patients Through Communication

13:41 - Setting SMART Goals for Patient Success

20:36 - The Role of Technology and AI in Patient Care

23:26 - Final Thoughts on How to Enhance Patient Relationships

If you have questions for “Chiropractical”, reach out at ASKNCMIC@NCMIC.com.

Watch the video version of this episode on the NCMIC YouTube Channel. https://youtu.be/flRFqwe3bLk

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American Black Chiropractors Association

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S5E5: Women in Chiropractic: Battling Bias and Building Balance Apr 29, 2025

Show notes

In this episode of Chiropractical, Host Jon Kec is joined by two prominent women in chiropractic, President of the American Black Chiropractors Association Dr. Brandi Childress, and former International Chiropractors Association President, Dr. Selina Sigafoose-Jackson.

Dr. Childress and Dr. Sigafoose-Jackson discuss the evolving role of women in the profession and the obstacles already conquered, and challenges still ahead. They explore the complex work-life balance for women in chiropractic, the importance of mentorship, and what the future looks like for women chiropractors.

0:00: Welcome to Chiropractical

0:15: Women in Chiropractic: Current Trends

0:38: Meet Dr. Brandi Childress

2:43: Meet Dr. Selina Sigafoose-Jackson

4:39: Challenges Facing Women in Chiropractic

14:45: The Future of Women in Chiropractic

19:08: Inter-professional Relationships and Challenges

26:52: Organizations Supporting Women in Chiropractic

32:43: Additional Resources and Links

For more information:

International Chiropractors Association

League of Chiropractic Women

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S5E4: Crisis or Opportunity? Top 3 Risk Management Challenges for DCs Mar 18, 2025

Show notes

In this episode of Chiropractical, Host Dr. Jon Kec discusses the evolving landscape of chiropractic risk management with Mike Whitmer, who is retiring after 24 years with NCMIC. They delve into three major challenges facing the profession: the inevitability of change, the impact of social inflation on malpractice insurance, and the rise of emerging technologies, particularly A.I. in healthcare.

Mike Whitmer emphasizes the importance of adaptability, proper compliance, and maintaining the human connection in patient care.

He also advises chiropractors to leverage new technologies wisely and build strong professional networks.

With valuable insights and practical advice, this episode of Chiropractical aims to help you stay ahead of the curve and enhance patient care.

Adapting to Change

Be up-to-date with shifting compliance issues
Embrace the roles of associations

Adjusting to Social Inflation

What can be done about declining reimbursement rates?

Emerging Technology Risks

Do the benefits of AI outweigh the risks?
Is there already an over-reliance on technology?

While there are pressing challenges, there are also many opportunities. The growing acceptance of chiropractic care as part of mainstream healthcare continues to open doors for practitioners to integrate more within their communities and healthcare systems.

On a separate, but no less important, note, thank you to Mike Whitmer for an incredible 24 years at NCMIC. As Mike nears retirement, his impact and insights will be missed but will always be remembered.

Episode Timeline:

00:00 – Welcome to Chiropractical: Is it Crisis or Opportunity?

00:16 – Meet Your Host: Dr. Jon Kec

00:48 – Welcome NCMIC’s Mike Whitmer

02:09 – How to Deal with Constant Change

03:16 – Navigating Compliance Challenges

05:12 – The Impact of Social Inflation on Malpractice

06:23 – Don’t Skip the Risk Management Basics

09:48 – Is Emerging Technology Too Risky?

13:27 – Turning Challenges into Opportunities

16:12 – Who Can You Network With?

22:26 – Congratulations Mike Whitmer for 24 Years

24:29 – Final Takeaways

Thank you Mike Whitmer for an incredible 24 years at NCMIC. As Mike nears retirement, his impact and insights will be missed but will always be remembered.

If you have questions for “Chiropractical”, reach out at ASKNCMIC@NCMIC.com.

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S5E3: Patient Onboarding Secrets You Need to Know Jan 21, 2025

Show notes

In this episode of “Chiropractical”, Dr. Jon Kec is joined by the author of the “The Manual for the Chiropractic Entrepreneur”, Dr. Lisa Goodman.

Dr. Goodman shares the key essentials for patient onboarding and retention that begin even before the new patient sets foot in the office.

Learn about the significance of the patient experience, customers service, and how to build lasting doctor-patient relationships. You’ll hear actionable tips to enhance the onboarding experience for both you and your patient.

Pre-Appointment Considerations

Is your website up to date with the latest information?
- List your specialties and services
Are you forms complete, but succinct?
- Have you had a new hire fill out your forms to address any issues?
Do you offer seamless online scheduling?

Once Your Patient Enters the Office

First impressions are pivotal
- Establishing a warm, positive atmosphere keeps energy high
Proper ways for your staff to welcome a new patient
- Patients should be greeted kindly and not from behind a computers screen
Addressing any potential barriers the patient may have experienced
- Are there parking issues at your practice that could be avoided?

Customer Service is Key

Being nice is not customer service, offering assistance is.
- Can you transition small talk into clinical dialogue?
- Learning about their lifestyle can teach you more thank you think
Anticipate the needs of your patient
- Do a patient’s interests lead to a potential issue you can treat?
Be engaged with your patient
- Build rapport, offer compliment
- Positivity is crucial
Are you “Dangling the Carrot” of your services?
- Allow the patient to experience the distinct benefits of each of your services
- It will enhance the perceived value of your services
Getting reviews is easier than you think
- Forget QR codes, and just ask satisfied patients

By meeting patients where they are, anticipating their needs, and building genuine relationships, chiropractors can create an inviting, effective practice environment. The strategies discussed in this episode of “Chiropractical” will help ensure patients not only return but also form a long-lasting bond with you.

Episode Timeline:

00:00 – Welcome to Chiropractical

00:28 – Introducing Dr. Lisa Goodman

00:59 – Onboarding New Patients

01:48 – Creating a Welcoming Environment

04:03 – Pre-Appointment Considerations

05:49 – First Impressions Matter

09:27 – Building Patient Relationships

14:51 – Dangle the Carrot

22:15 – Post-Appointment Follow-Up

24:47 - Closing Thoughts

Looking for more tips? Dr. Lisa Goodman’s book “The Manual for the Chiropractic Entrepreneur” is a comprehensive guide for aspiring and established chiropractic entrepreneurs. Purchase Dr. Goodman’s book here.

If you have questions for “Chiropractical”, reach out at ASKNCMIC@NCMIC.com.

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