CDW Canada Tech Talks: Discussing the Latest Technology Innovations
Experts from CDW and our partners tackle hot topics including generative AI, FinOps, the new cybersecurity landscape and more.
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CDW Canada Tech Talks: Discussing the Latest Technology Innovations
Experts from CDW and our partners tackle hot topics including generative AI, FinOps, the new cybersecurity landscape and more.
In this season finale of CDW Tech Talks, co-hosts Brian Matthews and Ivo Wiens take a step back to reflect on the biggest themes from the past season and look ahead to what’s next in technology.
The conversation highlights how rapidly AI has evolved and how consistently it has shaped discussions across modern workspace, cloud and cybersecurity. Drawing on experiences from recent episodes and customer engagements, they explore what organizations are seeing in real time.
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In this episode, cybersecurity experts Ivo Wiens and Ben Boi-Doku unpack findings from CDW’s Canadian Cybersecurity Study that point to a disconnect between leadership confidence and actual cybersecurity capabilities.
Based on research conducted with IDC, the discussion explores why many organizations are layering advanced security tools on top of fragile foundations, leaving critical gaps in identity, third-party security and insider threat protection. Learn how overconfidence can undermine zero trust initiatives, complicate AI governance and increase ransomware risk through supplier and identity-based attack paths.
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Host Brian Matthews is joined by Andy Froese for a recap of BTEX Toronto 2026, where more than 1,300 IT leaders and innovators explored the future of enterprise technology.
From AI and cybersecurity to data strategy and resilience, they break down the biggest themes shaping today’s IT landscape, highlight standout sessions — including a record-breaking Microsoft Copilot demo — and discuss why collaboration, innovation and adaptability are more important than ever.
The conversation also looks at how enterprise tech has evolved over the past decade and what organizations need to do now to stay ahead in an increasingly connected and AI-driven world. Tune in for practical insights, industry trends and the highlights that made BTEX 2026 a must-attend event.
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Join KJ Burke, as he dives into the key highlights from NVIDIA's GTC 2026 conference. Discover the latest in AI advancements, robotics, space computing and enterprise strategies shaping the future of technology.
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In episode one of our 2026 CDW Canadian Cybersecurity Study series, Ivo Wiens and Ben Boi‑Doku explore how cybersecurity has become a board‑level priority and why increased funding now comes with higher expectations. As budgets grow, leaders are demanding measurable proof of risk reduction, not just security activity. This episode breaks down practical ways to quantify cyber risk, from KRIs and vulnerability management to financial risk frameworks, helping security teams connect technical efforts to real business outcomes.
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In this episode, our CDW experts dive into the ongoing global supply chain disruptions impacting the technology industry. We explore how organizations can adapt, optimize existing assets and leverage new technologies to navigate this complex landscape effectively.
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In part two of this episode, KJ Burke and Jodey Hogeland, Global Technologist at Dell Technologies, explores how modern storage platforms are evolving to meet the demands of AI, automation and hybrid IT environments. From the industry’s shift away from “cloud‑first” thinking to the rise of autonomous infrastructure, Jodey shares practical insights on how IT leaders can future‑proof their data foundations without adding complexity.
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In part one of this episode, Host KJ Burke is joined by Jodey Hogeland, Global Technologist at Dell Technologies, to discuss early containerization foresight, the growing data deletion dilemma in an AI-driven world and how IT leaders are shifting from cost centers to strategic partners at the executive table. This conversation sets the foundation for understanding why infrastructure decisions matter more than ever.
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In this episode, host Ivo Wiens offers a sneak peek into insights from CDW's new cybersecurity study.Discover why even with increased cybersecurity investments, many organizations still face challenges in risk management and incident response.
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In this episode, discover how to optimize the employee journey from onboarding to offboarding using cutting-edge tech solutions. Brett Hardy, Head of Modern Workspace Services at CDW Canada, joins Brian Matthews to share insights on persona-based provisioning, agentic AI and smart automation to enhance workforce support. Perfect for IT professionals and HR leaders, this episode offers actionable strategies to future-proof your employee journey.
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In this episode of CDW Tech Talks, Brian Matthews and Ashley Otto explore how organizations can train and leverage AI Copilot agents effectively within their workflows. They focus on practical strategies, real-world use cases and best practices to maximize AI agent impact.
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Turn AI hype into real results. In this episode, we share a practical framework for building a successful AI pipeline — helping you identify, evaluate and prioritize high-impact use cases without wasting time or resources. Learn why focusing on proof of productivity instead of traditional ROI can better demonstrate value and discover how data readiness, strategic alignment and organizational buy-in drive successful AI adoption. Hosted by KJ Burke, Field CTO for Hybrid Infrastructure at CDW Canada, this episode offers clear, actionable steps for leaders and teams ready to turn AI ideas into measurable impact. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
Move beyond basic chatbots and discover how AI can become a proactive, context-aware engine for your organization. In this episode, KJ Burke – Field CTO, Hybrid Infrastructure explores the four stages of AI maturity, from simple conversational tools to agentic AI capable of executing complex tasks autonomously. Learn how technologies like prompt engineering, retrieval-augmented generation (RAG) and structured data integration enable smarter automation and real-world applications — from incident response to legal reviews and operational workflows. If you want to turn AI from a reactive assistant into a powerful driver of productivity and innovation, this episode provides a practical roadmap for building scalable, contextual AI solutions that deliver real business value. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
Legacy contact centres are costly, complex and holding businesses back — but cloud and API-driven innovation is changing everything. In this episode of CDW Tech Talks, host Brian Matthews, Head of Modern Workspace – Services Strategy and Development, sits down with Curtiss Hoeft, Senior Field Solutions Architect, to explore how modern contact center platforms reduce costs, boost flexibility and power smarter, AI-driven customer experiences. From replacing hardware-heavy systems to leveraging real-time agent assist and virtual agents, learn how organizations are future-proofing customer service in 2026.
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In this episode, host Ivo Wiens is joined by Ben Boi-Doku, Chief Cybersecurity Strategist at CDW Canada, explore the rapidly-evolving landscape of AI agents, discussing practical questions about deployment, security and policy. Whether you're an everyday user or a tech enthusiast, this conversation provides valuable insights into how AI is shaping our personal and professional lives and what to watch out for.
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In this episode of the CDW Tech Talk Podcast, host Brian Matthews, Head of Services Strategy & Development, Modern Workspace Solutions, CDW Canada is joined by Shahab Ahmed, Solutions Manager, Digital Workspace, CDW Canada, to discuss how organizations are putting AI to work in practical ways. They explore real-world use cases alongside the challenges of AI adoption, covering why governance, training and human oversight, are critical to turning AI ambition into measurable business impact. The episode highlights a key observation: human oversight is still essential to ensure that AI delivers safely and effectively To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of CDW's Tech Talks, host KJ Burke discusses the significant price increases in IT infrastructure, driven by supply chain issues and the rising demand for AI-related hardware. The conversation explores the impact of these changes on budgets and offers strategies for organizations to navigate the challenges ahead.
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Most organizations rely on outdated penetration tests that check boxes, but miss real threats already inside their networks. Host Ivo Wiens, Field CTO for Cybersecurity, sits down with Mikhail Falkovich, former CISO turned security leader at Microsoft, to unpack why perimeter defenses fail and why zero trust is a mindset, not a buzzword. They explore insider threats, the limits of traditional pen testing and why continuous red and purple teaming — and AI-aware defences — are essential for real cyber resilience. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
Key Takeaways
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In this episode of CDW Tech Talks, host Ivo Wiens and Ben Boi-Doku, Head, Cybersecurity & Infrastructure Strategy, CDW Canada, discuss the practical implications of using AI in the workplace. They address common questions about AI usage, data privacy and security concerns, emphasizing the importance of understanding company policies and personal responsibility when using AI tools. The conversation also highlights best practices for leveraging AI while mitigating risks associated with data leaks and human behavior.
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Takeaways
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In this episode, KJ announces the reimagined CDW Canada Tech Talks, outlining what’s ahead for 2026. You can expect more frequent episodes, new expert hosts and a broader range of topics, including AI, cybersecurity, cloud management and public sector innovation. Our mission remains clear: deliver timely insights and practical advice to help IT leaders stay ahead in a rapidly changing landscape. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode KJ Burke discusses the technology trends of 2025 and predictions for 2026. He covers the maturation of AI, the importance of treating data as a product, innovations at the edge, managing cross-cloud environments, building business resiliency and automating the skills gap. Looking ahead, he highlights key trends for 2026, including AI for business automation, security governance, industrial automation, FinOps, fraud threats and sovereign services. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of the CDW Canada Tech Talks podcast, host KJ Burke engages with CDW experts Joe D'Amato, Kris Kostiuk and Kevin Ellsworth to explore the evolving technology landscape of media and entertainment. They discuss the unique challenges faced by the industry, including project-based workflows, cybersecurity threats and the impact of AI on content creation. The conversation highlights the importance of collaboration, best practices and the need for dedicated teams to manage technology and security. As the industry adapts to new technologies and threats, the experts share insights on how studios can prepare for the future and leverage innovations to enhance their operations. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, KJ Burke and John Encizo, Field CTO – ISG Americas at Lenovo discuss the current state of enterprise AI, exploring its potential, challenges and the reality behind the hype. They delve into the importance of data management, the role of AI in driving organizational change and how businesses can successfully adopt AI technologies. The conversation highlights the need for a strategic approach to AI implementation, focusing on user engagement and the integration of AI into existing workflows. John shares insights on the future of AI, emphasizing the importance of innovation and the evolving relationship between technology and human workers. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, KJ Burke and Qaiser Habib, head of engineering, Canada at Snowflake, discuss the challenges and strategies for unlocking the power of data within organizations. They explore the evolution of data management, the changing role of IT teams, the importance of data quality, and the shift towards unstructured data. The conversation also highlights the need for self-service data access, the accountability of C-suite executives, and the future trends in data and AI. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, host KJ Burke speaks with Frances Edmonds, head of sustainable impact at HP Canada, about the intersection of sustainability and technology. They discuss the importance of a circular economy, the role of procurement in sustainability, and the challenges organizations face in implementing sustainable practices. Frances shares insights from her extensive career, emphasizing the need for change management and leadership in driving sustainable initiatives. The conversation highlights the urgency of addressing climate change and the potential for technology companies to lead the way in creating a future that is environmentally responsible. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, KJ discusses the insights and experiences shared by various presenters at CDW Canada's Business Technology Expo (BTEX) 2025, highlighting the significance of the event in showcasing technological advancements and strategies for businesses. Key themes include the transition to Windows 11, the importance of cybersecurity, the evolution of AI and the future of hybrid cloud solutions. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of the CDW Canada Tech Talks podcast, host KJ Burke discusses the findings of the 2025 CDW Canada Cybersecurity Study with cybersecurity experts Ivo Wiens and Ben Boi-Doku. They explore the evolving landscape of cybersecurity threats, the importance of continuous security testing and the challenges faced by small and medium businesses. The conversation also delves into the role of AI in cybersecurity, the significance of data classification and the practical implementation of zero trust principles. The experts share insights on cloud security challenges, the necessity of tabletop exercises for preparedness and the future trends in cybersecurity as organizations move into 2025. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, Martin Bazinet and Joseph Reele join KJ to discuss why data centres both private and public are growing at such a rapid rate. As we see the surge of demand how do large organizations keep pace with power and cooling demands and how can we translate that into guidance for our private data centres and our edge deployments? At scale how do organizations like AWS align with environmental and sustainability without sacrificing resiliency? To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, we dive into the transformative impact of women in tech — breaking barriers, driving innovation and reshaping the tech landscape. Our host, KJ Burke, sits down with Sandi Jones, IT Operations Leader, Interac Corp., who has had a long, successful tech industry career spanning multiple organizations. Together, they explore the challenges women have faced, progress they've made and the exciting future of tech. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, host KJ Burke is joined by Kelly LaForest, Consultant, Microsoft Cloud, Professional Services and Brian Matthews, Head of Services Strategy & Development, Digital Workspace, CDW Canada, to discuss AI tools that empower our individual coworkers. As we see more AI capabilities being baked in to applications and as more organizations deploy individual tools like Microsoft Copilot we are seeing user initiated demand driving innovation in the personal tools space. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, host KJ Burke is joined by Adam Diallo, Senior Manager Customer Success, CDW Canada and Amanda Frank, Senior Manager Customer Success, CDW Canada to discuss how services organizations and technology providers continue to change the way they help customers, ensuring they have success throughout the full lifecycle of technology. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, host KJ Burke is joined by guests Daniel Pinsky, CSO & Head of Information Security, CDW Canada and David Shipley, CEO and Cofounder, Beauceron Security Inc. to discuss the need to educate our users on cybersecurity best practices and how we can build a security minded organization. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, host KJ Burke and guest Jim Love discuss some of the insights coming out of the 2024 Hybrid Cloud Report. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
What are some of the traditional uses cases for HPC and AI that the Federal Government uses currently?
· What are some of the identified use cases that have been difficult to implement?
· What challenges have stalled those implementations historically?
· How has the current state of HPC and AI changed so that some of those use cases can now be realized?
· What needs to be done so the federal space can implement the remainder?
· How have traditional HPC and AI technologies changed and how has that made things easier for implementations?
· How have things become more complex or challenging?
· What types of investments are being made for infrastructure to support modern HPC and AI platforms?
· How has the density of HPC and AI created challenges for IT teams?
· How are large hosting providers and public cloud providers handling AI at scale challenges?
· What has the advent of Generative AI done to change the HPC and AI landscape?
· Let’s talk about deterministic vs probabilistic models. How are they different?
o How does this difference make them more suitable to different use cases?
· When we think about data governance and AI governance it becomes a bit of safety vs innovation. How do we create a healthy balance between those two?
· How can we mitigate risk but still drive forward innovation of AI?
· As we look to the next 2 to 3 years what are some of the new use cases that you think will drive investment and also provide value?
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What has the role of supercomputers been historically?
Has the advent of GPU clusters changed the role of HPC?
How is the technology changing to meet new needs of researchers and organizations?
As we look at supercomputing across different verticals, what parts of the technology and software stack stay similar and where does that stack depart from being similar?
How do we continue to innovate the technology and software but also address the sprawl of new technology offerings?
What is the role of a manufacturer in supporting open-source tools vs building tools optimized for your own hardware?
How are we managing the cooling challenges more effectively today?
As we move forward, what is the role of supercomputing?
Will we see general access to supercomputing via generative AI like we are seeing with foundation models?
What are some of your favourite supercomputer use cases that you have been involved with?
What excites you about the future of supercomputing and AI?
We can modify as needed but this gives us a starting point.
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In this episode, we discuss smart retail innovations and how they lead to a better and more cost-effective environment for retail storefronts To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, we discuss technology innovations impacting the way patients are cared for, where they are cared for, and how effective that care ultimately is.
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In this episode, we discuss...
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In this episode we discuss...
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In this episode, we discuss…
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Join us this season as we engage with industry leaders in technical discussions around key innovations that are affecting all our lives in business, and in many cases our daily lives as well.
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In this episode, we discuss…
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In this episode, we discuss…
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In this episode, we discuss…
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In this episode, we discuss…
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In this episode, we discuss…
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In this episode, we discuss…
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To learn more, visit cdw.ca
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To learn more, visit cdw.ca
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To learn more, visit cdw.ca
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To learn more, visit cdw.ca
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To learn more, visit cdw.ca
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To learn more, visit cdw.ca
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To learn more, visit cdw.ca
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
To learn more, visit cdw.ca
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To learn more, visit cdw.ca
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To learn more, visit cdw.ca
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To learn more, visit cdw.ca
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Key topics in this episode
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Listen to the trailer for the new cybersecurity podcast series hosted by CDW and Cisco, Get IT: Cybersecurity insights for the forseeable future. Episodes coming soon! To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.