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    Business

    Brand Builder

    Brand Builder brings you the people, stories, and lessons learned from the most innovative brands in the world. Presented by SnackNation. Hosted by Sean Kelly, Jordan Cohen, and Jeff Murphy.

    Similar to How I Built This, The Dave Ramsey Show, and Seeking Wisdom by Drift.

    Advertise
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    Latest Episodes:
    How a Tragic Event Inspired This Mother-Daughter Duo to Build a Thriving Family Business with Skinny Dipped Co-Founders Val and Breezy Griffith Nov 27, 2017
    Show notes

    Food, family, and love.

    For the folks at Skinny Dipped, these three things are hard to separate.

    For one thing, it's because co-founders Val and Breezy Griffith are family - mother and daughter to be exact.

    Another reason - this epic food brand was launched as a way to bring the Griffith family closer together after they experienced an intense personal tragedy.

    The Seattle based company make irresistible dark chocolate covered almonds that are both healthy and indulgent. Their products contain way less sugar, more fiber and protein than traditional chocolate covered nuts - plus no artificial ingredients or GMOs. And while Val (the mom) thought maybe they'd sell these almonds at a few farmer's markets, CEO Breezy (the daughter) had much bigger ambitions.

    In this episode, you'll learn:

    • Time doesn't heal all wounds - ACTION does. Big challenges are inevitable as you build your brand - and they won't solve themselves. Don't sit and ponder, attack your problems and find a way forward.
    • Products are discovered, but brands are built. Val and Breezy describe an "instinctive" recognition of a great product offering. On the flipside, they remind us that brand building is a thoughtful, deliberate exercise.
    • Don't run from difficult conversations, embrace them. Even if you aren't in business with your mom (or daughter), running a business can tax even the best relationships. Don't run away from difficult conversations - have them now or they'll cause much bigger problems down the road.

    Jump to

    • How a personal tragedy inspired Val and Breezy to launch their company. 5:29
    • The challenges of working together while being mother and daugter. 10:10
    • Breezy describes a potentially fatal challenge that almost sunk the business - and how they overcame it. 15:11
    • The duo on the Skinny Dipped brand overhaul. 18:50

    Links

    • Skinny Dipped
    • @GetSkinnyDipped on Twitter
    • @GetSkinnyDipped on Instagram

    Have an idea for the show? Drop us a line! Brandbuilder@snacknation.com.

    Brand Builder is a co-production of SnackNation and ForceBrands.


    How 301 Inc. Makes Itself an Indispensable Partner for Growth, w/ VP and General Manager John Haugen Nov 20, 2017
    Show notes

    If there's one constant in CPG, it's change. Startup CPG brands have to constantly adapt to changing taste preferences, changing retail trends, and changing norms around supply chain and ingredients.

    Change is also ingrained in the entrepreneurial experience. It's sort of the entrepreneur's way - deploy a minimum viable product, test it in the market, iterate until you see real traction. In this model, change is inevitable, and the plan you start with is rarely the plan you end up with.

    So it's fitting that 301 Inc. - an "emerging brand elevator" that helps startup CPG brands optimize for growth - underwent it's own strategic pivot a few years after launching in 2012.

    In this episode we talk to John Haugen, the VP and General Manager of 301 Inc. 301 is a VC arm within General Mills, providing direct investment, strategic counsel, and the resources and expertise that only a company like General Mills can provide.

    We spoke with John to learn how 301 have made themselves an indispensable partner for growth.

    In this episode, you'll learn:

    • Capital and capabilities. When working with an investor or accelerator, the money is important, but the other value-adds can be make a much bigger difference.
    • Make sure you've got something special. We get caught up in the importance of branding (this is Brand Builder, after all), but you must have a compelling product offering. The former can't exist without the latter.
    • Avoid the paralysis of perfection. John explains why the entrepreneurs' willingness to make mistakes is her competitive advantage. Don't strive for perfect execution all the time.

    Jump to

    • How John landed at General Mills, and why he thinks of himself as a "realistic optimist." 4:33
    • How 301 pivoted to their current model. 10:25
    • The biggest advantage that startups have over big conglomerates. 12:05
    • Why now is the best time to be an early stage entrepreneur. 17:03
    • John weighs in on the age-old brand/product debate. 19:40
    • Why the 301 Inc. story ultimately won't be told by John and his team. 25:31

    Links

    • 301 Inc.
    • John Haugen on LinkedIn
    • D's Naturals (No Cow)

    Have an idea for the show? Drop us a line! Brandbuilder@snacknation.com.

    Brand Builder is presented by SnackNation.


    Why JiMMYBAR! Wants to Be the Ben and Jerry's of Clean Bars, with JiMMYBAR! founder and CEO Jim Simon Nov 13, 2017
    Show notes

    Serial entrepreneur Jim Simon knows a thing or two about launching successful brands. He's a veteran of Web 1.0 and has started or run six companies, mostly in tech. But ironically, he didn't recognize one of his biggest opportunities the first time out.

    That opportunity? His namesake clean bar brand, JiMMYBAR!

    A bout of pneumonia and several allergies inspired Jim to create a healthier bar that wasn't full of the usual garbage. The bars were a hit locally, but it took a fellow entrepreneur to say, "Hey, you should really pursue this bar thing," for Jim to see the potential.

    Jim and team haven't looked back since. JiMMYBAR! has built a loyal following by focusing on alternative channels like hospitals, sports stadiums, museums, military bases, and college campuses - especially colleges. According to their site, they're available at nearly 400 colleges across the U.S. and counting.

    Today, the Chicago-based bar brand has an ever-expanding footprint, and are putting their products in the hands of health- and taste-conscious consumers across the U.S. (and beyond). The company strives to be the "Ben and Jerry's of bars" - a purpose-driven, personality-infused brand that's fun and stands for something.

    How are they doing it? We got the inside scoop from Jim himself.

    In this episode, you will learn the following takeaways:

    • Your Founder IS Your Brand. People want to buy from a person, not a corporation. DON'T be another boring brand.
    • Diversify your distribution. Jim explains why their multi-channel approach has proven a key to their success.
    • Pound the Pavement. According to Jim, investing in salespeople over brokers will always result in higher ROI. He tells us why.

    Jump to

    • JiMMYBARs are born. 3:14
    • Some candid feedback from a woman in Whole Foods proves to be highly influential on the JiMMYBAR! strategy. 7:33
    • Why "educating the consumer" can be a misguided approach. 10:47
    • Jim breaks down the sales approach that has been so effective for JiMMYBAR!, and why alternative channels are their bread and butter. 12:39
    • Why your founder is your brand, and why you CAN'T be just another boring brand. 14:53
    • Jim on the challenges of scaling, and why access to alternative sources of cash is a must. 17:48
    • How to know when it's time to bring on some CPG veterans. 20:30

    Links

    • Jim Simon on LinkedIn
    • JiMMY Bars
    • @JiMMYBars on Twitter
    • @JiMMYBars on Instagram

    Have an idea for the show? Drop us a line! Brandbuilder@snacknation.com.

    Brand Builder is presented by SnackNation.


    How Dang Foods Created the Coconut Chip Category, with CEO Vincent Kitirattragarn Nov 06, 2017
    Show notes

    Vincent Kitirattragarn wasn't trying to start a company. He was just trying to find a traditional ingredient to make one of Mama Dang's delicious Thai recipes.

    But, as so often happens, fate intervened, and a brand new snack category - and company - was born.

    Dang.

    Of course, creating a new category is always a challenge. You have to come up with something brand new that still feels familiar. But by all measures, Dang has done it. The Berkeley based company make whole food, Asian inspired snacks that people just can't get enough of.

    And while they started with coconut chips, today they're a platform for all sorts of better for you, dang delicious snacks, including onion chips and their new sticky rice chips. We talked to Vincent to learn how he and his team did it.

    In this episode, you will learn the following takeaways:

    • You're unique - embrace it. Vincent definitely didn't grow up in the food biz, but he brought skills that served him well in his previous career, which turned out to be a major advantage.
    • Data. Data. Data. Vincent doesn't like to sell. He lets the data tell the story - and do the selling for him.
    • Educate the retailer before the consumer. With an innovative product, it's tempting to go straight for the consumer, but it's so important to start with retailers. Otherwise, you'll never get the chance to make your case to the consumer.

    Jump to

    • The Dang origin story. 3:10
    • How Vincent's science and engineering background helped the Dang team grow their brand. 7:30
    • The challenges of creating a new category, and how to do something new that's still familiar. 9:58
    • Why you should over invest in data, and the specific metrics you can use to level up your business. 13:47
    • Why finding - and leveraging - your unique ability is critical to a new brand's success. 16:42
    • Why Dang went through a Dang refresh. 19:40
    • Why sustainability is a hallmark of the Dang Foods brand. 21:30

    Links

    • Dang Foods
    • Vincent on LinkedIn
    • @DangFoods on Twitter

    Have an idea for the show? Drop us a line! Brandbuilder@snacknation.com.

    Brand Builder is presented by SnackNation.


    How Pipsnacks Got Oprah Winfrey and Mark Cuban Excited About Popcorn, w/ Co-Founders Jeff Martin, Jen Martin, and Teresa Tsou Oct 30, 2017
    Show notes

    It was a once in a lifetime break.

    Just four months into launching their business, a chance encounter and a random act of kindness helped land Pipsnacks a coveted spot in Oprah's "Favorite Things" episode. This meant massive exposure and the halo effect that only comes from the one and only Lady O.

    But elation quickly turned to devastation during the first airing. Within five seconds of their logo flashing on the screen, the influx of traffic crashed the company's home made site.

    Pipsnacks are best known as the makers of Pipcorn, the delicious, artisanal mini popcorn that not only tastes great, but that's easier on the stomach and teeth thanks to a more delicate hull.

    On this week's Brand Builder, we are fortunate to have all three of Pipsnacks' founders - siblings Jeff and Jen Martin and Jeff's wife Teresa - to tell the incredible Pipsnacks story, including how they landed on Oprah's radar, and how they went about assembling a brand and a culture that could weather all the ups and downs of CPG entrepreneurship.

    In this episode, you will learn the following takeaways:

    • Kindness really does count. While most brands would spend their time hunting for ways to get on TV with the biggest stars, Pipcorn found its way onto the main stage...through an everyday act of kindness.
    • Power of brand. How did this brand make popcorn one of the trendiest snacks in the industry? Hint - it's all about brand.
    • Tell the right story. Good storytelling should be a part of every single interaction, whether that's approaching a potential distribution partner, an investor, or even just a vendor you want to work with.

    Jump to

    • How Jeff and Jen Martin discovered Pipsnacks' signature product - Pipcorn. 3:00
    • The moment Jen, Jeff, and Theresa decided to get serious and go into business together. 4:30
    • How the Pipsnacks team knew they were on to something big. 5:07
    • The dynamic of the Pipsnacks team, and how the family feel comes through in their brand. 6:35
    • How Pipcorn ended up being one of Oprah's favorite things. 9:40
    • How the team dealt with their site crashing during their big moment. 12:06
    • Pipsnacks on the power of their brand values. 15:08

    Links

    • Pipsnacks
    • Pipsnacks' new Bigs and Littles products
    • Jeff on LinkedIn
    • Jen on LinkedIn
    • Teresa on LinkedIn

    Have an idea for the show? Drop us a line! Brandbuilder@snacknation.com.

    Brand Builder is presented by SnackNation.


    How RXBAR Became the $600 Million Brand, with Co-Founder and CEO Peter Rahal Oct 23, 2017
    Show notes

    They're the bar brand everyone is talking about.

    RXBAR make whole food, minimally processed protein bars that taste great and are made with only a handful of ingredients. Their bars are also famous for emphasizing what's NOT in them - No Dairy. No Soy. No Gluten. No B.S. And they are killing it.

    Less than five years after launching the brand from their kitchen, founders Peter Rahal and Jared Smith recently announced a $600 million acquisition by Kellogg.

    How'd they do it? We've got co-founder and CEO Peter Rahal to clue us in.

    In this episode you'll learn the following three takeaways:

    • Prove your concept. The RX story isn't about accepting a huge sum of money, like the headlines might imply. It's about NOT taking money. It's about going out there and selling bars. Peter explains this mindset and how it's shaped his outlook.
    • Look inward to find your brand identity. Peter and the RX team intentionally didn't look at the marketplace for inspiration for the brand and product. He explains why they did that and how that became their big advantage.
    • Simple sells. This is a brand that made their ingredient list their marketing campaign. We'll hear from Peter about the thought process behind that decision.

    Jump to

    • Peter tells us how his dyslexia shaped his personality, and how the dyslexic mind can be an advantage in business. 3:50
    • Peter describes the early days hatching the RX brand - and making hundreds of RXBARS in his parents' kitchen with co-founder Jared Smith. 6:50
    • Peter tells a great story about the moment he and Jared knew they had a hit on their hands. 8:30
    • Peter explains why he didn't raise money until he could prove there was a demand for his product. 9:55
    • Peter tells us what it's like building a business with his childhood best friend. 12:33
    • Peter describes the history of RXBAR's simple packaging, and the thinking behind the simplicity of their brand. 14:28
    • Peter tells us why you shouldn't look to the market for inspiration, and why he's ultimately in the people business. 16:30

    Links

    • RXBar https://www.rxbar.com/
    • RX on instagram https://www.instagram.com/rxbar/
    • RX on Facebook https://www.facebook.com/RXBAR/
    • Peter on LinkedIn https://www.linkedin.com/in/peter-rahal-037bba43/

    Have an idea for the show? Drop us a line! Brandbuilder@snacknation.com.

    Brand Builder is presented by SnackNation.


    Why Deep River Will Never Stop "Giving a Chip," with Founder and CEO Jim Goldberg Oct 16, 2017
    Show notes

    If you want to understand Deep River Snacks, look no further than their infamous tagline -

    "Because we give a chip."

    The company makes small-batch, non GMO kettle chips, popcorn, and tortilla chips, but their mission is so much bigger than that. It's about using their amazingly successful, irresistible product as a platform for good.

    It's why they feature a different charity on every single variety of Deep River snacks. And not just any cause will do. They feature causes that they have a personal connection to. Whether it's breast cancer, Crohn's disease, or liver disease, these are issues that the people behind Deep River and those closest to them face every single day.

    It's also why they've turned down some major distribution opportunities. If it doesn't feel right and isn't consistent with their mission, Jim and the Deep River crew just can't put their name on it (and vice versa).

    That being said, the brand is about to embark on something entirely new (and a little scary for Jim) - opening up the conversation to their consumers by letting them decide which charity will appear on Deep River's new Black Truffle flavored kettle chips.

    We got the scoop on what "Giving a Chip" is all about from founder and CEO Jim Goldberg in this moving episode of Brand Builder. In its essence, it means caring about the people in your life, and doing something to make an impact.

    Jim says it best:

    "That's what give a chip means - we do what we do because it's the right thing to do. Period."

    In this conversation, you'll learn the following takeaways:

    • Be a fierce brand protector. Jim explains why authenticity is everything in CPG, and how to keep your brand identity true to you.
    • Never Lose the Bootstrap. Highly leveraged brands that shouldn't fail often do - and it's because they forget what it feels like to be bootstrapped. Jim tells us how he's kept the bootstrap mindset at Deep River, even as they've taken on investors.
    • Culture = Brand. Culture is never really internal. Who you hire and how treat your employees has a direct effect on the brand you put out in the world.

    Jump to

    • The Deep River origin story. 3:08
    • Jim shares a moving story about the power of the "Give a Chip" tagline. 5:27
    • Jim explains what the tagline means and why it's central to the brand. 8:06
    • Jim tells us what he learned from working in Big Food, and how that impacted the culture at Deep River. 9:05
    • Jim breaks down the difference between the Deep River brand and their product. 13:30
    • Jim tells us why he and the team are allowing the fans to choose the next charity that will appear on the Deep River bag, and he why loves the idea even though it makes him a little nervous. 16:06
    • Jim explains why Deep River will never lose the bootstrap mindset. 18:23

    Links

    • Deep River
    • Deep River's Put a Cause on it Campaign
    • Deep River's Honchos
    • Jim Goldberg on LinkedIn
    • @deepriversnacks on Twitter
    • @deepriversnacks on Instagram
    • Deep River Snacks on Facebook

    Have an idea for the show? Drop us a line! Brandbuilder@snacknation.com.

    Brand Builder is presented by SnackNation.


    BONUS | How to Make the Most of Your Website's Traffic, with Emil Shour Oct 12, 2017
    Show notes

    NOTE: we'll be releasing "snack sized" bonus episodes like this every Thursday during our launch, and new full length episodes every Monday.

    -

    Let's say you're an up-and-coming brand with a slick e-commerce store and a little bit of buzz. Maybe you were just featured in an influential newsletter or appeared in a high profile publication.

    In fact, you're kind of a big deal.

    Your analytics tell you that tons of people are visiting your Website each day, but the majority just aren't buying anything.

    What gives?

    Turns out this scenario is all too common, and there's a simple tactic you can use to convert more of your site's traffic into paying customers.

    In this "snack sized" bonus episode, SnackNation Marketing Director Emil Shour shares the single best tactic for optimizing your Website traffic. Take his advice, and you'll be seeing fewer bounces and more sweet, sweet $$$$.

    Emil also proves to us that he is definitely NOT a marketing robot.

    Jump to

    • Emil breaks down the best tactic for maximizing your website traffic. 2:40
    • Emil tells us the best platform to try it out. 4:40
    • Emil shares best practices for the ad copy you'll need for this trick. 5:40
    • Finally, Emil tells us the right metrics to track and measure success with this tactic. 6:32

    Additional Resources

    • DigitalMarketer.com
    • Backlinko
    • Connect with Emil on LinkedIn. (He's relatively friendly.)

    Have an idea for the show? Drop us a line! Brandbuilder@snacknation.com.

    Brand Builder is presented by SnackNation.


    How Barnana Became the Biggest Brazilian Export Since Coconut Water, w/ Founder and CEO Caue Suplicy Oct 09, 2017
    Show notes

    Hippie parents. A solar dehydrator. A burgeoning triathlon career.

    These usually aren't the elements that make for CPG success - unless of course, your name is Caue Suplicy.

    Caue is the founder and CEO of Barnana, the Santa Monica-based company that has made one of the world's most popular foods even more irresistible. These bags of banana bites have driven eight-figure annual revenues and a dedicated global following. Barnana proved that you can improve on perfection, all while promoting values like sustainability and healthier living.

    Caue first began eating bite-sized dehydrated bananas as a child in Brazil, and rediscovered them while training for triathlons in the States. With the success of fellow Brazilian exports acai and coconut water, Caue figured all he had to do was bring the product to the U.S. and he'd have it made.

    Boy was he wrong. From an ugly product to an American public that needed educating to shipping delays, Caue learned that the real work was just beginning.

    Caue sat with the Brand Builder crew to break down how he built a successful CPG brand around one of the world's most familiar foods.

    In this episode, you'll learn:

    • Why a great idea is only the beginning. Caue's vision was important, but it was his grit and perseverance in the face of challenges that really made the difference.
    • Why you shouldn't always trust the experts. Caue's advisors told him he had to have see-through packaging, but Caue knew that his product was too ugly for the American market. His was the right call.
    • Why it's so crucial to be a part of the CPG community. Don't be afraid to be open and giving with other brands in your space. Pay your knowledge forward and be a part of a community. Remember, they can't copy your brand, your energy, or your people.

    Jump to

    • The Barnana origin story. 3:40
    • Caue tells us how he overcame an "ugly" product, and how good branding played a role. 7:30
    • Caue describes how he learned about the waste in our food system, and tells us what Barnana is doing to help alleviate the problem. 10:13
    • How Caue knew he was on to something with Barnana. 14:40
    • The biggest thing that investors provide (besides cash, of course). 16:04
    • Why Caue and the team launched "Gorilla Milk" at Expo West, and the fallout that ensued. 18:50

    The infamous Gorilla Milk package that started a minor controversy at Expo West:

    Links

    • Barnana
    • The Gorilla Milk campaign
    • @eatbarnana on Instagram
    • Barnana on Facebook
    • Caue on LinkedIn

    Have an idea for the show? Drop us a line! Brandbuilder@snacknation.com.

    Brand Builder is presented by SnackNation.


    How Field Trip Launched a Jerky Empire with Just $11k, w/ Tom Donigan, founding partner at Field Trip Jerky Oct 09, 2017
    Show notes

    In 2010, Tom Donigan and his friends Scott Fiesinger and Matt Levey launched a jerky brand on a modest $11,250 seed investment, and didn't take on any additional money for an entire year. Today that brand - Field Trip - can be found in more than 30,000 retail locations, and last year closed a six-figure funding round.

    How'd they do it? That's what this episode of Brand Builder is all about.

    In our debut episode, Tom tells Brand Builder co-hosts Jordan Cohen and Jeff Murphy how the Brooklyn-based company elevated a gas station staple and created a company that fuels adventures for thousands of people every day. In this episode you'll learn:

    • How Field Trip landed their first big distribution partnership with JetBlue airlines. Tom calls it their "first big win." Six years later, the partnership is as strong as ever.
    • How (and why) Tom and his cofounders launched their company with just $11k in seed money. Tom also breaks down the plan they came up with to make that initial investment last for the entire first year of the business.
    • Why Field Trip recently refreshed their brand aesthetic. Tom tells us how the team knew it was time for a refresh, and how they pulled it off.

    Jump to

    • The Field Trip origin story. 3:06
    • Tom breaks down the difference between brand and product, and why it's so important to develop both. 6:13
    • How Field Trip landed their first major distribution partnership, and how partnerships can help amplify your brand message. 8:23
    • Tom explains that how you experience Field Trip is just as important as the product itself. 12:45
    • How Field Trip was able to go an entire year on just $11k seed investment, and why they eventually decided to raise some big time capital. 14:10
    • Tom discusses the thinking behind Field Trip's recent brand refresh. 17:40

    Links

    • FieldTripJerky.com
    • @fieldtripjerky on Instagram
    • Field Trip on Faceboook
    • Tom on LinkedIn
    • Arcteryx
    • Topo bags

    Have an idea for the show? Drop us a line! Brandbuilder@snacknation.com.

    Brand Builder is presented by SnackNation.


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