Behavioral Grooves Podcast

Latest Episodes:

Announcements: Minneapolis and Philadelphia Events Sep 09, 2019

Show notes

Groovers, a couple of announcements for you:

1. Kurt and I are hosting a meetup immediately after Customer Focus North in Minneapolis on September 19, 2019: https://www.customerfn.com/. Rodd Wagner will be speaking! Make sure you use this code to get 10% Off your registration to Customer Focus North: BEHAVIORAL

2. We're celebrating our 100th Episode and want you to join us in Philadelphia at the live event. Annie Duke will be onstage for our discussion! The link for the 100th Episode Meetup in Philadelphia on October 17, 2019: https://www.meetup.com/Philadelphia-Behavioral-Science-Meetup-Group/

Christian Hunt: Mitigating Human Risk and The Algorithmic Mind Sep 08, 2019

Show notes

Christian Hunt is the founder of Human Risk, a Behavioral Science Consulting and Training firm specializing in the fields of Risk, Compliance, Conduct & Culture. Before this, he was the head of Behavioral Science at UBS and before that, Chief Operating Officer of the Prudential Regulation Authority, a subsidiary of the Bank of England responsible for regulating Financial Services.

Christian shared his 5 principles of human risk – myths that humans cling to that don’t help us do what we ought to be doing. They are all founded on the notion that very few people are doing things they shouldn’t be doing – and yet most of the rules in corporate culture are created to prevent, rather than uplift. And Christian’s biggest beef is that many, many people are NOT doing the things they SHOULD be doing – again, in part because of context and culture.

We encountered some internet gremlins that mucked up the portion of our discussion with Christian that was about music. Regrettably, we are unable to bring you Christian’s Top 10 Behavioral Science Hits but we promise to return to it in the future.

In our grooving session, we discuss the implications of the mental algorithms and what we can do about them. We hope you enjoy our conversation with Christian Hunt.

Links

Christian Hunt: https://www.linkedin.com/in/humanrisk/

Human Risk: https://www.linkedin.com/pulse/interested-behavioural-science-subscribe-now-human-risk-hunt/

Harley Davidson: https://www.harley-davidson.com/us/en/index.html

BMW Motorcycle: https://www.bmwmotorcycles.com/en/home.html#/filter-all

Royal Enfield: https://www.royalenfield.com/

“Predictably Irrational,” by Dan Ariely: http://danariely.com/books/predictably-irrational/

Franz Kafka: https://en.wikipedia.org/wiki/Franz_Kafka

Daniel Kahneman: https://en.wikipedia.org/wiki/Daniel_Kahneman

Prison Experiment: https://www.prisonexp.org/

Game of Thrones: https://en.wikipedia.org/wiki/Game_of_Thrones

Chernobyl (TV Show): https://en.wikipedia.org/wiki/Chernobyl_(miniseries)

Henrik Ibsen: https://en.wikipedia.org/wiki/Henrik_Ibsen

Somerset Maugham: https://en.wikipedia.org/wiki/W._Somerset_Maugham

Sinclair Lewis: https://en.wikipedia.org/wiki/Sinclair_Lewis

Inner Emigration: https://en.wikipedia.org/wiki/Inner_emigration

William Shakespeare: https://en.wikipedia.org/wiki/William_Shakespeare

Othello: https://en.wikipedia.org/wiki/Othello

“The Culture of Responsibility” Netflix: https://www.goodreads.com/en/book/show/36417234

“Shawshank Redemption,” by Stephen King: https://en.wikipedia.org/wiki/Rita_Hayworth_and_Shawshank_Redemption

E.A.S.T.: http://38r8om2xjhhl25mw24492dir.wpengine.netdna-cdn.com/wp-content/uploads/2015/08/BIT_Update-Report-Final-2013-2015.pdf

Buckminster Fuller: https://www.bfi.org/about-fuller/biography

Kurt Nelson: @motivationguru

Tim Houlihan: @THoulihan

Check out the Behavioral Grooves website: https://behavioralgrooves.com/

Brian Ahearn: Influencing People Ethically Sep 02, 2019

Show notes

Brian Ahearn is Behavioral Grooves’ first repeat guest. (He was first featured in Episode 39: The Heart of Reciprocity.) We recently reconnected with him to discuss his new book, Influence PEOPLE.The book explores the science behind the influence process – what drives people to take the actions you want them to take, without manipulation or trickery. The book is about changing people's behavior. Positive thoughts, and even agreement from others, only go so far – and seldom lead to a change in behavior. Our conversation with Brian focused on specific ways to make that happen.

Brian’s book is not intended as an academic replay of all the aspects of the science of persuasion. While the science is foundational, the book focuses on the practical aspects of application with lots of great examples and case studies, many of them from Brian’s personal experiences. We recommend you check it out if you’re uninterested in the science but care deeply for the “how-to” part of the story.

We also returned to music and revisited Brian’s eclectic playlists. We focused on his predilection to combine Frank Sinatra and Coldplay into a single “clean” playlist that he uses in client workshops and presentations.

In our grooving session, we discussed whether the tool can be held accountable or is it only the user of the tool? And are you familiar with the Wilhelm Scream? Listen in to find out.

For those of you listening before October 2019, Kurt and Tim will be celebrating our podcast’s 100th episode in Philadelphia at the Pennsylvania Academy of Performing Arts on October 17th. Our lead guest will be Annie Duke.

Links

Brian Ahearn: https://www.influenceatwork.com/about/trainers/brian-ahearn/

Influence PEOPLE: https://www.amazon.com/Influence-PEOPLE-Powerful-Everyday-Opportunities/dp/1733178503

Daniel Kahneman: https://en.wikipedia.org/wiki/Daniel_Kahneman

Robert Cialdini: https://en.wikipedia.org/wiki/Robert_Cialdini

Dan Ariely: https://en.wikipedia.org/wiki/Dan_Ariely

Ellen Langer study: https://www.psychologytoday.com/us/blog/brain-wise/201310/the-power-the-word-because-get-people-do-stuff

Record Store: https://en.wikipedia.org/wiki/Record_shop

Michael Kerrison: https://www.linkedin.com/in/mike-kerrison-760a778/

100th Episode Meetup in Philadelphia on October 17, 2019: https://www.meetup.com/Philadelphia-Behavioral-Science-Meetup-Group/

Kurt Nelson: @motivationguru

Tim Houlihan: @THoulihan

Check out the Behavioral Grooves website: https://behavioralgrooves.com/

Artists

Hamilton: https://www.youtube.com/watch?v=b5VqyCQV1Tg

Queen, Bohemian Rhapsody: https://www.youtube.com/watch?v=vsl3gBVO2k4

Frank Sinatra: https://en.wikipedia.org/wiki/Frank_Sinatra

Coldplay: https://en.wikipedia.org/wiki/Coldplay

Boston: https://en.wikipedia.org/wiki/Boston_(band)

Johnny Cash: https://en.wikipedia.org/wiki/Johnny_Cash

Ministry: https://en.wikipedia.org/wiki/Ministry_(band)

Alex Blau: The Implementation-Intention Framework Aug 25, 2019

Show notes

Alex Blau is a vice president at ideas42 with projects in consumer finance, design and decision-making, and international development. In our discussion, we focused on a new project he’s working on in the area of supervision of people after they're released from incarceration, or what we commonly refer to as parole.

The cost of incarceration and supervision is more than just social – it comes with a big price tag. Nearly $7 billion is spent annually to supervise individuals coming out of the prison system and another $9 billion is spent on incarceration. More than 4.5 million people in the United States are under supervision and government data indicate that roughly two-thirds of those released from prison will be arrested within 3 years.

Roughly 50% of the arrests are for rule violations (the other 50% for committing new crimes). Alex and his colleagues at ideas42 are researching ways to change the context of the world the parolees return to with the hope of reducing recidivism. We talked about the novel interventions they’re testing.

We also discussed a brief history of Jamaican music with an emphasis on the rich catalog of the island nation’s artists, emerging near the middle of the 20th century. In our grooving session, Kurt and Tim cover the implementation-intention framework and how reminders via association can be more powerful than specific triggers, especially when triggers are difficult to identify.

We hope you enjoy our discussion with Alex Blau.

Links

Alex Blau: https://www.linkedin.com/in/alexander-blau-2271788/

ideas42: https://www.ideas42.org/

Annie Duke: https://www.annieduke.com/

Todd Rogers & Katy Milkman “Reminders through Association” https://scholar.harvard.edu/files/todd_rogers/files/rogers_milkman_rta.pdf

Sendhil Mullainathan: https://en.wikipedia.org/wiki/Sendhil_Mullainathan

Laurie Santos, GI Joe Effect: https://www.youtube.com/watch?v=GimHHAID_P0

Reggae: https://en.wikipedia.org/wiki/Reggae

Ska: https://en.wikipedia.org/wiki/Ska

Rocksteady: https://en.wikipedia.org/wiki/Rocksteady

Mento: https://en.wikipedia.org/wiki/Mento